Professional etiquette

Part -1Business & Office Etiquette

Business Etiquette

•General•International

GeneralEtiquette can make the difference. Some

good manners are enlisted here:• Tell your full name.• Convey ‘thanks’ and say ‘please’.• If applicable say ‘sorry’.• Don’t say unnecessary ‘thank you’.• Don’t be aggressive, be assertive.• Be careful about your language.• Don’t go to someone’s office unannounced.

General• Avoid politics & religion in your

conversation.• Stand while you’re being introduced to

someone.• Do not pull anyone’s chair for him or

her.• Do not cross legs• Do not afraid if you make mistake.• Prepare a gentle exit.

Special tipsShow real interest turn towards people,

maintain eye contact and keep true effort to listen to what others are telling.

Value others busyness can’t be a cause to avoid people.

Never eavesdrop don’t pay unauthorized attention to someone’s desk and read their e-mail.

Be on time everybody is busy. Ability to time management shows that you are valuable and value others time.

InternationalYou don’t want to wake someone up on their

cell phone while they are sleeping on midnight. Therefore, while conducting business internationally, everybody shall keep in mind few key points:• Keeping an exotic holidays list is helpful.• Attention about the time zones is essential.• Knowing foreign language has an excellent

outcome.• In the entire global there is no standard

work day.

Special tips• Be mindful about the food and

beverage.

Office etiquette ‘You will never get a second chance to make

a first impression .’ here are some guideline towards making a good impression in your office space:• Follow office dress code.• Reach timely to work every day.• When meeting a person first time, be sure

to shake hand.• Listen and remember name.• Knock before entering into an office room.

Office etiquette • Keep your room neat and clean.• Show true respect to people’s personal

space.• Minimize personal calls.• Learn when and where personal calls

are appropriate.• Don’t show value discrimination on

people’s importance.

Special tips• Keep office away from your personal life.• Courtesy counts! How you behave people

speaks a lot about you.• A good tip for remembering names is to

use a persona's name several times during the first conversation.• Say no to social media- unless it is

necessary in your job, you will not surf social networking sites like Facebook & twitter.

At last one thing you will keep in mind

• Few norms and rules are not always enough to overcome any unanticipated circumstance. Be yourself, if situation demands utilization your improvisation and let your life be easy and dynamic.