CodenameRagingBullSmartLowLatencyPriceAvailabilityinTravel

MarcelDumont,CTOBookerZzz22September2016

About Us

 150employees AcFvein8countries 500.000bookings Since2002 Wehelpmorethan1millionhappycustomersperyeartoexperiencetheirperfectstay…

MyBackground

  1,5yrsCTOBookerZzz  CasualGaming,Spele.nl,spielaffe.de  Co-FounderSchoolbank.nl OnlineClassifieds,Gulfnews,TheTimes,BostonGlobe

DataVolum

e

Time

Raging Bull

 PartofouroverallrebuildoftheplaVorm Referstoareaswherewecanincreaseourprofitmarginbybeingsmarter. Workinprogress

Cause:HighLatency

Somebasictravelprinciples.

Hotel(PMS)

ChannelManager(CM)

OnlineTravelAgency(OTA)

Reality

11000+Hotels(PMS)

100+ChannelManager(CM)

1000sOnlineTravelAgency(OTA)

Some Stats / day

 1-1.5mupdatemessagesreceived 75m+permutaFons. 40%ofourinfrastructureisFedupprocessingthesepermutaFons. AverageprocessingFme60-100sec

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2010 2011 2012 2013 2014 2015 2016

manual

<1day

<6hr

<1hr

<5min

UpdateSpeedChannelManagersovertheyears

0

50

100

150

200

250

300

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2010 2011 2012 2013 2014 2015 2016

manual

<1day

<6hr

<1hr

<5min

TTLSec

ComparedtoourprocessingTime(TTL)

Howtocopewiththefloodofupdates

DedicatedImportModules(PHP)

MessageQueues

In-MemoryDB(Aerospike)

Search(ElasFcSearch)

PricingEngine(GoLang)

PricePackageAvailability(GoLang)

ERP

DataWarehouse

DataCrunching(R)

RealFmeReports(Tableau)

ExternalAPI’s

RelaFonalDB(MySQL)

Data=

Knowledge=

Opportunity's

AnalyFcsDepartment

 2DataScienFsts 3Analysts

Tooling R Tableau SQL GoodOldExcel

PriceOpFmalisaFonbytheHotel

Sold-out,1weekprior

1roomlei

mulFpleroomslei

FurtherreducingcancelaFonrate

Highvolume,highcancel=badhabit

More info? Marcel Dumont CTO BookerZzz

Next Steps

  IdenFfyunder-performersatanearlierstage.  IncreasesegmentaFon  Predictshortages  PlaywithpriceelasFcity

Lot’stodo!

More info? Marcel Dumont CTO BookerZzz nl.linkedin.com/in/marceldumont