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The Internet of Very Big Things
Designing Industry
GE Digital• Global Research Center • 1,300/30,000 People • Dev/UX/Data Science/PM • Platform & Solutions for:
• Aviation • Transportation • Oil & Gas • Power & Water • Healthcare • Lighting • & now external customers!
• Industrial IoT • Challenges • Design Mindset • Mapping Solutions
Industrial IoT
Big Size
“Minimize downtime of power generation services.”
Big Money
“Reduce fuel consumption across my airline.” 1% = $30B over 15 years
Big Connections
“Provide collaboration & visibility across enterprise.”
“Increase farm output despite weather conditions.”
Big Data
Big Organizations
“Help us define an IoT strategy!”
Difficult to mentally cache.
Dynamic and emergent.
Ambiguous beginning & end.
Complex information & sources.
IIoT =
Challenges
Design Mindset
! People
" Things
# Environments
Design Mindset
! People
" Things
# Environments
Design Mindset
" Things
# Environments
! People
Design Mindset
" Things
# Environments
! People
1. Business Problems 2. People 3. Things
4. Environments 5. Connections 6. Pain Points 7. Platform Components
How to solve?? ! " # $ % &
1. Business Problem 2. People 3. Things
4. Environments 5. Connections 6. Pain Points 7. Platform Components
How to solve?? ! " # $ % &
1. Business Problem 2. People 3. Things
4. Environments 5. Connections 6. Pain Points 7. Platform Components
How to solve?? ! " # $ % &
1. Business Problem 2. People 3. Things
4. Environments 5. Connections 6. Pain Points 7. Platform Components
How to solve?? ! " # $ % &
1. Business Problem 2. People 3. Things
4. Environments 5. Connections 6. Pain Points 7. Platform Components
How to solve?? ! " # $ % &
1. Business Problem 2. People 3. Things
4. Environments 5. Connections 6. Pain Points 7. Predix Components
How to solve?? ! " # $ % &
1. Business Problem 2. People 3. Things
4. Environments 5. Connections 6. Pain Points 7. Predix Components
How to solve?Goal
IoT
Focus
Solution
? ! " # $ % &
let’s try it
You will need:Participants (minimal): • Subject Matter Expert • Business Owner • Architect • Facilitator
Facilities: • Whiteboard • Markers (colors!) • Dedicated Room (1-2 days)
Biz
Tech
Design
SME
ready?
Business Problem1. Business Problem 2. People 3. Things
4. Environments 5. Connections 6. Pain Points 7. Predix Components
? ! " # $ % &
Business ProblemIncrease production
throughput and visibility.Key Details:• Printing onto raw paper rolls.• Climate affects printing throughput.• Jams are slow to diagnose & repair.
1. Business Problems 2. People 3. Things
4. Environments 5. Connections 6. Pain Points 7. Predix Components
? ! " # $ % &
'
People
People
Production Manager• Controls daily print operations• Diagnoses machine issues
People
Production Manager• Controls daily print operations• Diagnoses machine issues
Maintenance Engineer• Repairs machine issues• Tunes for production
People
Production Manager• Controls daily print operations• Diagnoses machine issues
Sales Lead• Calls on customers• Checks production updates
Maintenance Engineer• Repairs machine issues• Tunes for production
Things1. Business Problems 2. People 3. Things
4. Environments 5. Connections 6. Pain Points 7. Predix Components
? ! " # $ % &
''
Things
Printer• 8 total on-site• 6 w/controls• 2 w/o controls (older)
Things
Printer• 8 total on-site• 6 w/controls• 2 w/o controls (older)
Paper• Raw roll input• Printed output• Humidity sensitive
ThingsHVAC• 6 discrete units• Damper control Printer
• 8 total on-site• 6 w/controls• 2 w/o controls (older)
Paper• Raw roll input• Printed output• Humidity sensitive
ThingsHVAC• 6 discrete units• Damper control
Workstation• Used by Production Manager• Stationary single screen
Printer• 8 total on-site• 6 w/controls• 2 w/o controls (older)
Paper• Raw roll input• Printed output• Humidity sensitive
ThingsHVAC• 6 discrete units• Damper control
Workstation• Used by Production Manager• Stationary single screen
Smartphone• Constantly used by Sales Lead• Calls customers• Checks emailed reports
Printer• 8 total on-site• 6 w/controls• 2 w/o controls (older)
Paper• Raw roll input• Printed output• Humidity sensitive
Environments1. Business Problems 2. People 3. Things
4. Environments 5. Connections 6. Pain Points 7. Predix Components
? ! " # $ % &
'''
Environments
Production Floor• Loud when operating• Football field size
Environments
Production Floor• Loud when operating• Football field size Control Room
• Overlooks production• Separately temp controlled
Environments
Production Floor• Loud when operating• Football field size
Paper Warehouse• Adjacent to production• 15-20 rolls stored
Control Room• Overlooks production• Separately temp controlled
Environments
Production Floor• Loud when operating• Football field size
Paper Warehouse• Adjacent to production• 15-20 rolls stored
Shipping Dock• Finished prints• Loading door often open
Control Room• Overlooks production• Separately temp controlled
Environments
Production Floor• Loud when operating• Football field size
Paper Warehouse• Adjacent to production• 15-20 rolls stored
Shipping Dock• Finished prints• Loading door often open
Control Room• Overlooks production• Separately temp controlled
Local Weather• Rainy & damp• Hot & humid
Quick Quiz!
1 picture : 1000 words
Connections1. Business Problems 2. People 3. Things
4. Environments 5. Connections 6. Pain Points 7. Predix Components
? ! " # $ % &
''''
Connections
Connections
Connections
Connections
Connections
Connections
Pain Points1. Business Problems 2. People 3. Things
4. Environments 5. Connections 6. Pain Points 7. Predix Components
? ! " # $ % &
'''''
Pain Points
Production InconsistencyPoor control of environmental conditions causing variations in production.
Pain Points
RepairsThe Maintenance Engineer has little visibility into machine issue and why.
Pain Points
CollaborationPoor communication of production issues between team members.
Pain Points
WeatherInclement weather has negative affect on finished paper.
Predix Components1. Business Problems 2. People 3. Things
4. Environments 5. Connections 6. Pain Points 7. Predix Components
? ! " # $ % &
''''''
What is “Predix”?
What is “Predix”?
What is “Predix”?
What is “Predix”?
What is “Predix”?
What is “Predix”?
What is “Predix”?
What is “Predix”?
Predix Components
Machine GatewayConnects to machines, runs edge analytics, securely communicates to cloud.
Machine SensorsPoint sensors forwarding environmental and asset information to gateway.
CloudData ingestion, system integration, analytics & alerting.
GoContext-based mobile experience for tablet and phone with offline capabilities.
Predix Components
Self-Adjusting MachinesIntelligent machines sense temperature and humidity changes to balance production speed and climate.
Predix Components
Intelligent MaintenanceMaintenance uses Go to view schematics and combine historical machine performance with present.
Predix Components
Visibility & CommunicationSales, Production, and Maintenance can now share information and efficiently collaborate.
Predix ComponentsLocal Weather Service
Externally AwareIntegration with weather services allows proactive climate adjustments and delivery scheduling.
• Quantified business value • Pain point prioritization • Solution roadmap • Detailed data flow & display • Feedback, feedback, feedback!
Still need…
Design’s Future• Communicate across teams • Find evolutionary paths
• Facilitate discovery • Make complex IoT addressable
[email protected] @bizarobot