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T E N . C H I Q @ O F N I T E N . C H I Q . W W W
H. Micro-Economic Appraisal
B. What influences Health? (other
than health care)
A. What is Health? What is its value?
C. Demand for Health Care
D. Supply of Health Care
G. Planning, budgeting, regulation mechanisms
F. Macro-Economic Appraisal
E. Market Analysis H. Micro-Economic Appraisal
B. What influences Health? (other
than health care)
A. What is Health? What is its value?
C. Demand for Health Care
D. Supply of Health Care
G. Planning, budgeting, regulation mechanisms
F. Macro-Economic Appraisal
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GDP The gross domestic product (GDP) is one the primary indicators used to gauge the health of a country's economy
is the market value of all officially recognized final goods and services produced within a country in a given period of time. GDP per capita often considered an indicator of a country's standard living
GDP per capita is not a measure of personal income Under economic theory, GDP per capita exactly equals the gross domestic income (GDI) per capita
Average Bed Occupancy Rate in
MENA region Relative to the OECD Average
45%
37%
80%80%
72%
65% 65%64%
60% 58%56% 54% 53%
52%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
OEC
D
Bahr
ain
Pale
st
Saud
i Ara
bia
Syri
a
Tuni
sia
Jord
an
Om
an
Leba
non
Iran
Alge
riaUA
E
Mor
occo
Egyp
t
Source: World Bank, 2005
Total Health Expenditures as Percentage of GDP in MENA Countries
10.5
8.7
6.9
6.1
6
5.5
5.3
5.1
4.2
4.1
3.8
3.4
2.6
2.5
2.2
0 2 4 6 8 10 12
Jordan
Lebanon
Djibouti
Egypt
Iran, Islamic Republic
Tunisia
Morocco
Yemen, Republic
Syria
Qatar
Bahrain
Saudi Arabia
United Arab Emirates
Oman
Kuwait
Health Expenditure as % of GDP
0
2
4
6
8
10
12
1980 2000 2002 2004 2006
OECD
UK
Germany
OECD 2009
Public spending on health trend in GCC
1.5
2
2.5
3
3.5
4
2001 2002 2003 2004 2005year
% o
f G
DP Bahrain
Kuwait
Oman
Qatar
SA
UA
Public spending on Health as a Share of GDP Declining Trends
Source: WHO NHA Estimates
3.4
5.5
5.6
6.1
6.2
6.5
6.5
6.8
7.3
8.7
8.8
9.2
9.5
9.5
9.7
10
11.9
14.3
0 2 4 6 8 10 12 14 16
Iraq
Yemen
Kuwait
Tunisia
Egypt
UAE
Jordan
Qatar
Lebanon
Government Health Spending as a % of Total Government Spending
Source: WHO 2009 NHA Estimates for 2005
Out of Pocket Spending as a Share of Total Health Spending in MENA
61
3.9
0 10 20 30 40 50 60 70
Egypt
Yemen
Syria
Morroco
Tunisia
Lebanon
Iran
Jordan
Libya
Iraq
Djibouti
Bahrain
UAE
Kuwait
Qatar
Oman
Saudi ArabiaUpdated NHA Data 2005
21
Source: WHO 2009 NHA Estimates for 2005
0 20 40 60 80 100
UAEKuwait
BahrainOmanQatarLibya
TunisiaSaudiSyria
Lebano
AlgeriaJordan
IranMorroc
Egypt
YemenIraq
DjiboutGCC
MENAOECD
Life Expectancy from Birth
Life Expectancy from Birth in GCC, MENA and OECD Countries, 2006
Source: WHO Statistical Database, 2009
Prevalence of Obesity Among Adults >
15 years
0
5
10
15
20
25
30
35
40
45
50
Japan Germany Australia Bahrain Kuw ait Saudi
Arabia
UAE
Males
Females
Source: Christian Gericke: WHOSIS data 2007
Kuwait Children < 5 years
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, CSB
, 2991
6991
A Measurement
System?
A Management
System?
A Management
Philosophy?
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The Mission, rather than the financial / shareholder objectives, drives the organizations strategy
"If we succeed, how will we
look to our financial donors?
To achieve our vision, how must our people learn, communicate, and work together?
The Mission
To satisfy our customers, financial donors and mission, what business
processes must we excel at?"
To achieve our vision, how must we look to our customers?
BSC
Implement
From the 10 to the 10,000. Every employee implements the new growth strategy in their day-to-day operations
Change
Formulate and communicate a new strategy for a more competitive environment
The Revenue Growth Strategy
Improve stability by broadeni ng the sources of revenue from current customers
The Productivity Strategy
Improve operating efficiency by shifting customers to more cost-effective channels of distribution
Improve
Returns
Improve
Operating
Efficiency
Broaden
Revenue
Mix
Increase
Customer
Confidence in
Our Financi al
Advice
Increase
Customer
Satisfaction
Through Superi or
Execution
Increase
Employee
Productivity
Access to
Strategic
Information
Develop
Strategic
Skills
Align
Personal
Goals
Financial Perspective
Customer Perspective
Internal Perspective
Learning Perspective
Cross-Sel l
the Product
Line
Shift to
Appropriate
Channel
Provide
Rapid
Response
Develop
New
Products
Mini mize
Problems
Understand
Customer
Segments
Growth
Increase revenues, not just cut costs and enhance productivity
CSB
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Todays Management Systems Were Designed to Meet The Needs of Stable Industrial Organizations That Were Changing Incrementally
You Cant Manage Strategy With a System Designed for Tactics
Only 5% of the work force understands the strategy
60% of organizations dont link budgets to strategy
Only 25% of managers have incentives linked to strategy
85% of executive teams spend less than one hour per month
discussing strategy
9 of 10 companies fail
to execute strategy
The People Barrier
The Vision Barrier
The Management Barrier
The Resource Barrier
Balanced Scorecard Early Adaptors Have Executed Their Strategies Reliably and Rapidly
(USM&R) 1993
#6 in
profitability
1995
1996
1997
#1 in profitability
#1 in profitability
#1 in profitability
Mobil
1993
Property & Casualty
Retail Bank 1993 Profits = $x
1994 1995 1996
Profits = $8x Profits = $13x Profits = $19x
Brown & Root Engineering (Rockwater)
1993 Losing
money 1996
#1 in growth
and
profitability
Profit Stock
$275M loss
Stock Price = $59
1994 1995 1996 1997
$15M $60M $80M $98M
$74 $114 $146 $205
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Chronic Disease Self-Management Program
Goal
The active participation by people in their own healthcare within their communities.
Vision
People with chronic conditions are supported in their ability to respond to their health care needs through Self-management approach, by making informed choices in partnership with health providers to optimize their desired lifestyle
Chronic Disease Self-Management Program
The term self-management refers to the tasks that
an individual must undertake to live well with one
or more chronic conditions. These tasks include having
the confidence to deal with medical management,
role management, and emotional management of their
conditions
Chronic Disease Self-Management Program
Self-management is both an outcome and a process. As an outcome, self-management means the positive behaviors that patients carry out, such as eating right, exercising, monitoring symptoms, taking medications, and knowing when to seek professional help
Chronic Disease Self-Management Program
The process of self-management involves the actions people follow to make and sustain their behavioral changes This includes steps such as setting goals developing action plans deciding how they might overcome barriers, and monitoring their progress in meeting their goals
Chronic Disease Self-Management Program
Why is self-management support important? Many patients with chronic conditions will need both patient education and self-management support. Research with diabetes patients has shown that augmenting a traditional patient education program with added elements of self-management support can improve health outcomes
Chronic Disease Self-Management Program
Who is involved in self-management support? Successful self-management depends on a partnership between patients and health care providers within a supportive health care system gps
Chronic Disease Self-Management Program
patients and families affected by chronic disease primary health care providers, including doctors, nurses social workers, pharmacists, and other professionals, as well as lay community health workers who may also deliver self-management support, particularly in remote communities; and health system managers and policy-makers
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Chronic Disease Self-Management Program
Subjects that participated in program, compared to those that did not, demonstrated significant improvements in :
exercise, cognitive symptom management
communication with physicians, self-reported general health
health distress, fatigue, disability, and social/role activities limitations - See more at
It helped me change my attitude towards aspects of my condition. Through using action plans, I took small steps to start exercising. I realized I was not the only one who experienced the inability to cope. Im still frustrated with life, but have learnt ways
to deal with the frustration
I lacked motivation at the beginning of the [self-management] course, but I am definitely more motivated now. I was reminded how to problem-solve and became more aware of the chronic cycle. I feel I have improved my own wellbeing, health and self-esteem
Approximately half of all Canadians are living with at least one chronic health condition, and
more than one in four Canadians report having two or more chronic conditions
Many will live well and long despite having a long-term health concern, but others will not
Chronic disease costs Canadian society more than
$90 billion a year in lost productivity and health
care costs