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الدكتور بن حسن الطوخي مجديذير التنفي المدي أمراض معدية إستشاري, صحية و إدارة شاملة جودة[email protected] WWW.QIHC.NET ة في الصحيري الخيعملت السا دور مؤسستدامةة البشرية الم التنمي

دور مؤسسات العمل الخيري الصحية في التنمية البشرية المستدامة (1)

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    T E N . C H I Q @ O F N I T E N . C H I Q . W W W

  • H. Micro-Economic Appraisal

    B. What influences Health? (other

    than health care)

    A. What is Health? What is its value?

    C. Demand for Health Care

    D. Supply of Health Care

    G. Planning, budgeting, regulation mechanisms

    F. Macro-Economic Appraisal

    E. Market Analysis H. Micro-Economic Appraisal

    B. What influences Health? (other

    than health care)

    A. What is Health? What is its value?

    C. Demand for Health Care

    D. Supply of Health Care

    G. Planning, budgeting, regulation mechanisms

    F. Macro-Economic Appraisal

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  • GDP The gross domestic product (GDP) is one the primary indicators used to gauge the health of a country's economy

    is the market value of all officially recognized final goods and services produced within a country in a given period of time. GDP per capita often considered an indicator of a country's standard living

    GDP per capita is not a measure of personal income Under economic theory, GDP per capita exactly equals the gross domestic income (GDI) per capita

  • Average Bed Occupancy Rate in

    MENA region Relative to the OECD Average

    45%

    37%

    80%80%

    72%

    65% 65%64%

    60% 58%56% 54% 53%

    52%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

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    t

    Source: World Bank, 2005

  • Total Health Expenditures as Percentage of GDP in MENA Countries

    10.5

    8.7

    6.9

    6.1

    6

    5.5

    5.3

    5.1

    4.2

    4.1

    3.8

    3.4

    2.6

    2.5

    2.2

    0 2 4 6 8 10 12

    Jordan

    Lebanon

    Djibouti

    Egypt

    Iran, Islamic Republic

    Tunisia

    Morocco

    Yemen, Republic

    Syria

    Qatar

    Bahrain

    Saudi Arabia

    United Arab Emirates

    Oman

    Kuwait

  • Health Expenditure as % of GDP

    0

    2

    4

    6

    8

    10

    12

    1980 2000 2002 2004 2006

    OECD

    UK

    Germany

    OECD 2009

  • Public spending on health trend in GCC

    1.5

    2

    2.5

    3

    3.5

    4

    2001 2002 2003 2004 2005year

    % o

    f G

    DP Bahrain

    Kuwait

    Oman

    Qatar

    SA

    UA

    Public spending on Health as a Share of GDP Declining Trends

    Source: WHO NHA Estimates

  • 3.4

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    5.6

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    6.2

    6.5

    6.5

    6.8

    7.3

    8.7

    8.8

    9.2

    9.5

    9.5

    9.7

    10

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    0 2 4 6 8 10 12 14 16

    Iraq

    Yemen

    Kuwait

    Tunisia

    Egypt

    UAE

    Jordan

    Qatar

    Lebanon

    Government Health Spending as a % of Total Government Spending

    Source: WHO 2009 NHA Estimates for 2005

  • Out of Pocket Spending as a Share of Total Health Spending in MENA

    61

    3.9

    0 10 20 30 40 50 60 70

    Egypt

    Yemen

    Syria

    Morroco

    Tunisia

    Lebanon

    Iran

    Jordan

    Libya

    Iraq

    Djibouti

    Bahrain

    UAE

    Kuwait

    Qatar

    Oman

    Saudi ArabiaUpdated NHA Data 2005

    21

    Source: WHO 2009 NHA Estimates for 2005

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    Egypt

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    DjiboutGCC

    MENAOECD

    Life Expectancy from Birth

    Life Expectancy from Birth in GCC, MENA and OECD Countries, 2006

    Source: WHO Statistical Database, 2009

  • Prevalence of Obesity Among Adults >

    15 years

    0

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    10

    15

    20

    25

    30

    35

    40

    45

    50

    Japan Germany Australia Bahrain Kuw ait Saudi

    Arabia

    UAE

    Males

    Females

    Source: Christian Gericke: WHOSIS data 2007

    Kuwait Children < 5 years

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  • A Measurement

    System?

    A Management

    System?

    A Management

    Philosophy?

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  • The Mission, rather than the financial / shareholder objectives, drives the organizations strategy

    "If we succeed, how will we

    look to our financial donors?

    To achieve our vision, how must our people learn, communicate, and work together?

    The Mission

    To satisfy our customers, financial donors and mission, what business

    processes must we excel at?"

    To achieve our vision, how must we look to our customers?

  • BSC

    Implement

    From the 10 to the 10,000. Every employee implements the new growth strategy in their day-to-day operations

    Change

    Formulate and communicate a new strategy for a more competitive environment

    The Revenue Growth Strategy

    Improve stability by broadeni ng the sources of revenue from current customers

    The Productivity Strategy

    Improve operating efficiency by shifting customers to more cost-effective channels of distribution

    Improve

    Returns

    Improve

    Operating

    Efficiency

    Broaden

    Revenue

    Mix

    Increase

    Customer

    Confidence in

    Our Financi al

    Advice

    Increase

    Customer

    Satisfaction

    Through Superi or

    Execution

    Increase

    Employee

    Productivity

    Access to

    Strategic

    Information

    Develop

    Strategic

    Skills

    Align

    Personal

    Goals

    Financial Perspective

    Customer Perspective

    Internal Perspective

    Learning Perspective

    Cross-Sel l

    the Product

    Line

    Shift to

    Appropriate

    Channel

    Provide

    Rapid

    Response

    Develop

    New

    Products

    Mini mize

    Problems

    Understand

    Customer

    Segments

    Growth

    Increase revenues, not just cut costs and enhance productivity

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  • Todays Management Systems Were Designed to Meet The Needs of Stable Industrial Organizations That Were Changing Incrementally

    You Cant Manage Strategy With a System Designed for Tactics

    Only 5% of the work force understands the strategy

    60% of organizations dont link budgets to strategy

    Only 25% of managers have incentives linked to strategy

    85% of executive teams spend less than one hour per month

    discussing strategy

    9 of 10 companies fail

    to execute strategy

    The People Barrier

    The Vision Barrier

    The Management Barrier

    The Resource Barrier

  • Balanced Scorecard Early Adaptors Have Executed Their Strategies Reliably and Rapidly

    (USM&R) 1993

    #6 in

    profitability

    1995

    1996

    1997

    #1 in profitability

    #1 in profitability

    #1 in profitability

    Mobil

    1993

    Property & Casualty

    Retail Bank 1993 Profits = $x

    1994 1995 1996

    Profits = $8x Profits = $13x Profits = $19x

    Brown & Root Engineering (Rockwater)

    1993 Losing

    money 1996

    #1 in growth

    and

    profitability

    Profit Stock

    $275M loss

    Stock Price = $59

    1994 1995 1996 1997

    $15M $60M $80M $98M

    $74 $114 $146 $205

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  • Chronic Disease Self-Management Program

    Goal

    The active participation by people in their own healthcare within their communities.

    Vision

    People with chronic conditions are supported in their ability to respond to their health care needs through Self-management approach, by making informed choices in partnership with health providers to optimize their desired lifestyle

  • Chronic Disease Self-Management Program

    The term self-management refers to the tasks that

    an individual must undertake to live well with one

    or more chronic conditions. These tasks include having

    the confidence to deal with medical management,

    role management, and emotional management of their

    conditions

  • Chronic Disease Self-Management Program

    Self-management is both an outcome and a process. As an outcome, self-management means the positive behaviors that patients carry out, such as eating right, exercising, monitoring symptoms, taking medications, and knowing when to seek professional help

  • Chronic Disease Self-Management Program

    The process of self-management involves the actions people follow to make and sustain their behavioral changes This includes steps such as setting goals developing action plans deciding how they might overcome barriers, and monitoring their progress in meeting their goals

  • Chronic Disease Self-Management Program

    Why is self-management support important? Many patients with chronic conditions will need both patient education and self-management support. Research with diabetes patients has shown that augmenting a traditional patient education program with added elements of self-management support can improve health outcomes

  • Chronic Disease Self-Management Program

    Who is involved in self-management support? Successful self-management depends on a partnership between patients and health care providers within a supportive health care system gps

  • Chronic Disease Self-Management Program

    patients and families affected by chronic disease primary health care providers, including doctors, nurses social workers, pharmacists, and other professionals, as well as lay community health workers who may also deliver self-management support, particularly in remote communities; and health system managers and policy-makers

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  • Chronic Disease Self-Management Program

    Subjects that participated in program, compared to those that did not, demonstrated significant improvements in :

    exercise, cognitive symptom management

    communication with physicians, self-reported general health

    health distress, fatigue, disability, and social/role activities limitations - See more at

  • It helped me change my attitude towards aspects of my condition. Through using action plans, I took small steps to start exercising. I realized I was not the only one who experienced the inability to cope. Im still frustrated with life, but have learnt ways

    to deal with the frustration

  • I lacked motivation at the beginning of the [self-management] course, but I am definitely more motivated now. I was reminded how to problem-solve and became more aware of the chronic cycle. I feel I have improved my own wellbeing, health and self-esteem

  • Approximately half of all Canadians are living with at least one chronic health condition, and

    more than one in four Canadians report having two or more chronic conditions

    Many will live well and long despite having a long-term health concern, but others will not

    Chronic disease costs Canadian society more than

    $90 billion a year in lost productivity and health

    care costs