1.1.1 VITO

1.2 EffectivenessefficiencyDo right thing and do thing right

1234

ROMROM=/7

1.3 1.(Planning)(Organizing)(Leading(Controlling)

2.p 9

76-81915GM/

///

///

vs.GMRp12

GM /

3.CapabilitiesSkillsCompetencies

4.: ,

o/t/s/w

1.4

GES&M,p61~70)S&M,p171~172)

/

1.5 P 101

TCS

Core ValuesConstant Respect for PeopleUncompromising IntegrityTCSTotal Customer Satisfaction

6-

OEC

31/3S&Mp278~280S&Mp283~290

S&Mp365~370S&Mp371~378

2341.2.GE3.4.