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一汽 - 大众售后服务技术培训 培训员:张 颖 欢迎您!

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一汽 - 大众售后服务技术培训 培训员:张 颖 欢迎您!. The Caddy 2004. Whole Vehicle Service 整车服务保养. Service activities 主动服务. Table of Contents. Transport model 运输模块. Support concept 大力支持. Care Port 关怀备至. Service activities. Service intervals for vehicles with petrol and diesel engines 汽/柴油发动机保养里程. - PowerPoint PPT Presentation

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Page 1: 一汽 - 大众售后服务技术培训 培训员:张  颖 欢迎您!

1VW◆Service Training

CADDYBT015service

一汽 -大众售后服务技术培训

培训员:张 颖 欢迎您!

Page 2: 一汽 - 大众售后服务技术培训 培训员:张  颖 欢迎您!

2VW◆Service Training

CADDYBT015service

The Caddy 2004

Whole Vehicle Service 整车服务保养

Page 3: 一汽 - 大众售后服务技术培训 培训员:张  颖 欢迎您!

3VW◆Service Training

CADDYBT015service

Table of Contents

Service activities 主动服务

Support concept 大力支持Care Port 关怀备至

Transport model 运输模块

Page 4: 一汽 - 大众售后服务技术培训 培训员:张  颖 欢迎您!

4VW◆Service Training

CADDYBT015service

Service activitiesService intervals for vehicles with petrol and diesel engines 汽 / 柴油发动机保养里程Vehicles/markets with SIP (QG1):

Petrol engines only

Vehicles/markets without SIP (QG0/QG2):

Diesel enginesor petrol engines (LongLife recoded)

- Oil change service 换油保养 :

Acc. to flexible service interval display, 可变保养周期,最大 max. 30 000 km / 2 years

- Inspection service: 检查保养 Every 2 years (+/- 3 months) Every 4 years (+/- 3 months)

- Additional activities 附加活动 Every 30 000 km / 2 years * Every 60 000 km / 4 years * Every 90 000 km / 6 years * (* Whicher occurs first 以先到为主 )

- Oil change service 换油保养 : Every 15 000 km / max. 1 year

- Inspection service 检查保养 :

Every 2 years (+/- 3 months) Every 4 years (+/- 3 months)

- Additional activities 附加活动 : Every 30 000 km / 2 years * Every 60 000 km / 4 years * Every 90 000 km / 6 years * Every 120 000 km Every 150 000 km (* Whicher occurs first 以先到为主 )

Page 5: 一汽 - 大众售后服务技术培训 培训员:张  颖 欢迎您!

5VW◆Service Training

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Oil change service 换油保养 :

- according to flexible SID 根据提示 , maximum 30 000 km / 2 years (with SIP)

- every 15 000 km / annually 每年 (without SIP)

Scope: 范围 Note:*country-specific 国家特殊性- Change engine oil and replace oil filter Every 7 500 km / annually* 每年更换机油及机油滤清器 (for diesel with high sulphur content 柴油含硫量高 )

- Drain fuel filter 燃油滤清器放水 Every 30 000 km

- Check front/rear brake linings 检查制动片- Reset service interval display (SID) 复位保养周期- Fill out and affix “Your next service event“ label 填写下次保养标签

- Drain fuel filter 燃油滤清器放水 If using biodiesel, every 15 000 km

- Replace fuel filter 更换燃油滤清器 Every 30 000 km (if using diesel that does not conform to DIN 590)

Scope of service with and without SIP (petrol and diesel engines): 范围包括可变保养周期和非可变

Service activities

Page 6: 一汽 - 大众售后服务技术培训 培训员:张  颖 欢迎您!

6VW◆Service Training

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Service activitiesScope of service with and without SIP (petrol and diesel engines): 范围包括可变保养周期和非可变Inspection service:

- Every 2 years (+/- 3 months)

Scope: 范围

(see service form) 见保养表

- Additionally 附加项目 every 4 years (+/- 3 months)

Scope: 范围

- Lubricate door stay and pivot pins 润滑车门铰链

- Check drive train for damage and leaks 检查动力系统泄漏损坏

- Visual inspect underbody for damage 目视检查车身下部有无破损

Page 7: 一汽 - 大众售后服务技术培训 培训员:张  颖 欢迎您!

7VW◆Service Training

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Service activities 保养活动Scope of service with and without SIP (petrol and diesel engines): 范围包括可变保养周期和非可变Additional activities 附加活动 : to inspection service 检查保养时间和里程 :

(time and mileage-dependent)Scope 范围 : e.g.

Every 60 000 km /4 years *-Replace spark plugs 更换火花塞 :-- ribbed v-belt: check condition

At 90 000 km, then every 30 000 km- Check timing belt 检查正时齿带 : 1.4 l and 1.6 l petrol engine

Every 90 000 km- Replace air filter and clean housing 更换空气滤清器 / or every 6 years- Replace fuel filter: diesel engines 柴油机更换燃油滤清器Every 120 000 km- Replace timing belt and tensioning roller 更换张紧带和张紧器 : 1.9 l TDI pump nozzle

Every 150 000 km - Replace timing belt and tensioning roller 更换张紧带和张紧器 : 2.0 l SDI

Every 2 years-Change brake fluid-更换制动液

Every 30,000 km / 2 years *- Replace dust and pollen filter 花粉滤清器

Page 8: 一汽 - 大众售后服务技术培训 培训员:张  颖 欢迎您!

8VW◆Service Training

CADDYBT015service

Service activitiesFilling quantities 填充量 :

Engine oil with filter:

带机油滤清器 3.2 l for 1.4 l MPI petrol engine (BCA) 4.6 l for 1.6 l MPI petrol engine (BGU) 4.3 l for 1.9 l TDI PD diesel engine (BJB) 4.3 l for 2.0 l SDI PD diesel engine (BDJ)

Engine oils for vehicles without SIP (QG0/QG2) or LongLife disabled:

Engine oil to VW standard 500 00 / 501 01 / 502 00 for petrol enginesEngine oil to VW standard 505 01 for PD diesel engines

Engine oils for vehicles with SIP (QG1):

LongLife engine oil to VW standard 503 00 for petrol engines

Page 9: 一汽 - 大众售后服务技术培训 培训员:张  颖 欢迎您!

9VW◆Service Training

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Service activitiesJacking points

Front jacking point 前支车点 Rear jacking point 后支车点

Page 10: 一汽 - 大众售后服务技术培训 培训员:张  颖 欢迎您!

10VW◆Service Training

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Service activitiesVehicle identification number 车辆识别码 (VIN)

Windscreen, left bottom 风档左侧

D-pillarD 柱右后侧 , right internal

Page 11: 一汽 - 大众售后服务技术培训 培训员:张  颖 欢迎您!

11VW◆Service Training

CADDYBT015service

Page 12: 一汽 - 大众售后服务技术培训 培训员:张  颖 欢迎您!

12VW◆Service Training

CADDYBT015service

Page 13: 一汽 - 大众售后服务技术培训 培训员:张  颖 欢迎您!

13VW◆Service Training

CADDYBT015service

Page 14: 一汽 - 大众售后服务技术培训 培训员:张  颖 欢迎您!

14VW◆Service Training

CADDYBT015service

• 拆装空调花粉滤清器

Page 15: 一汽 - 大众售后服务技术培训 培训员:张  颖 欢迎您!

15VW◆Service Training

CADDYBT015service

• 拆卸发动机控制单元

Page 16: 一汽 - 大众售后服务技术培训 培训员:张  颖 欢迎您!

16VW◆Service Training

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• 拆卸备胎• 油泵油箱

Page 17: 一汽 - 大众售后服务技术培训 培训员:张  颖 欢迎您!

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