호주 ELS Sydney_Pre-Arrival Booklet_2013

7/27/2019 ELS Sydney_Pre-Arrival Booklet_2013

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Pre-Arrival Booklet

2013

ELS UNIVERSAL ENGLISH COLLEGE

Level 1, 17 OConnell Street

Sydney, NSW 2000

AUSTRALIA

Tel: + 61 2 9283 1088

Fax: + 61 2 9283 1760

E-mail: Sydney@ELSedu

www.Sydney.ELS.edu

All website and email links areclickable and in orange.

Also, phone numbers can be dialledif you are viewing this documenton a mobile phone.


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Contents3 Welcome

3 Your Arrival

4 Transport Arrangements

5 Transport Ticket Prices

5 Transport Links

6 Your First Day

7 Student Services

7 Internet Access

7 Mail

7 Oz Explorer

7 Social Media

8 Homestay

9 Our Location

9 Climate and Weather

9 Living Costs

10 Public Transport

10 Entertainment and Tourist Attractions

10 Tipping

10 Personal Safety

11 Useful smart phone apps

12 Overseas Student Health Cover (OSHC)

12 Student Visa

12 Working Holiday Visa

12 Tourist Visa

13 Complaints and Appeals Process

14 Protection For Overseas Students14 ESOS Framework - Your Rights

14 ESOS Framework - Your Responsibilities

We are here


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Welcome & Your ArrivalWelcome

We are delighted that you have chosen

to study at ELS Universal EnglishCollege and look forward to welcoming

you to our city.

We hope that during your stay with us,

you take every opportunity to get to

know Australians and their traditions.

Learning about our culture will help you

master our language.

In the pages that follow, you will

nd some useful information to help

prepare you for your time in Sydney. Ifyou require further information, please

contact us at [email protected] or

call us on + 61 2 9283 1088.

We hope the time you spend with us is

enjoyable and fullling.

Your Arrival

When should I arrive?You should aim to arrive a few days

before your starting date (1 - 2

days if you are staying in Homestay

accommodation) in order to familiarise

yourself with the College and local

surroundings, and rest before classes

begin. If you need prearranged

accommodation, our friendly sta can

organise an aordable place for you

to stay, either in homestay or in other

student accommodation.

Immigration controlOn arrival in Australia, travellers other

than Australian and New Zealand

citizens need to present the following

documents to ocers in Immigration

for clearance - make sure you have

them ready when you get o the plane:

a valid passport or other

acceptable travel document

a valid visa or authority toenter Australia (including

electronic visas)

a completed and signed Incoming

Passenger Card, including health

and character declaration

For more information please visit theDepartment of Immigration website:

www.immi.gov.au.

QuarantineAustralia has strict quarantine laws.

Make sure you nd out what you can

and cannot bring into Australia before

you leave home. Read about it here:

www.daf.gov.au/aqis.

Changing moneyYou will need to obtain some Australiancurrency before you leave the airport.

The locations of the money exchange

facilities are shown on the Map of

Sydney Airport (on the next page),

marked $.

Electrical EquipmentThe electricity supply in Australia is 230

volts and 50-60 Mhz. Some 110-120 volt

appliances (mobile phone chargers,dryers, hair straighteners etc) cannot be

operated safely.

Check with the appliance manufacturer

whether the appliances can be safely

operated in Australia. You should not

have a problem with laptops, however

check with the manufacturer to be safe.

Universal adapters can be purchased

at the airport and in various stores inAustralia.

TIP:

Sydney is a wonderful city with so many

things to do. If you are not sure where to

start looking, speak to Student Servicesat Reception on level 1.

TIP:

Spend time with students from other

countries. It is much easier to learn

English when you have to speak it daily!


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TransportationTransport

Arrangements

If you require transport from the airport

to the centre of the city, there are three

options:

Airport Pick-UpAirport pick-up is optional and

organised through the college. If you

would like us to organise transport

for you please contact the college:

[email protected].

If you have arranged airport pick-upthrough the college, please follow this

procedure:

1. Your pick-up service will wait

outside the designated customs

gate with a sign displaying your

name on it. If you are unable to

locate the driver straight away,

please wait at the gate for 15

minutes.

2. If you still cannot locate the driver

after 15 minutes, go directly to the

Tourist Information Centre (marked

MEETING POINT

on Map of Sydney

International

Airport Terminal

below) and wait

for them there for a further 15

minutes.

3. If you are still unable to locate your

pick-up service, please ring the

emergency contact number:

0411 151 822.

Airport Rail LinkThis train departs from the international

and domestic terminals and stops at

every major city station (Central, St

James, Museum, Circular Quay, Wynyard

and Town Hall). You can reach the train

station within minutes of collecting

your baggage. Trains run every 10

minutes during peak hours and every

15 minutes during o-peak hours and

weekends.

The Airport Rail Link to Central

Station costs $16.20 one way from

the International Terminal and $15.40

from the Domestic Terminals. Visit

www.131500.com.au for public

transport information.

NOTE: International students will soon

be entitled to travel concessions in

Australia however until then they must

pay full fare.

Taxi / Cab

Taxi stands are located outside both theinternational and domestic terminals.

Supervisors are on hand to ensure the

smooth ow of travellers and are there

to assist you if you have special needs.

Typical fares (as a guide only):

Taxi to:

City $37

North Sydney $58

Manly $84

Parramatta $83

Liverpool $78

Cronulla $57

NOTE:These fares are based on non-

peak hours (after 5pm and before

7am). Peak-hour travel will be more

expensive. You must pay for any bridge

or road tolls on top of your taxi fare.

If you wish to phone for a taxi, the

number for Taxis Combined is 133 300.

INTERNATIONAL

TRANSFERPOINT

TRAINS

SYDNEY BUSES

ROUTE 400

BURWOOD-BONDI JN

GROUP

SHUTTLE

BUSES

DRIVER

MEETING

POINT

TAXIS

9

8

10

30

32

34

31

33 25

24

54

56

52

50

53

5557

58

59

51

60-63

35-37

CUSTOMS

CUSTOMS

& QUARANTINE

PUBLIC AREA

CUSTOMS

QUARANTINEQUARANTINE

PASSPORTCONTROL

PASSPORT CONTROL

MEETING

POINT

ARRIVAL A/B

BAGGAGECLAIM

ARRIVALC/D

BAGGAGE CLAIM

INTERNATIONAL

TRANSFER POINT

$$

$

$

$

Map from Sydney Airport website: www.sydneyairport.com.au

TIP:

If you cannot nd your way at the airport,

just ask any sta member for directions -they are usually very friendly!


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TransportationTransport Ticket Prices*

MyMulti MyMulti DayPass MyMulti1 MyMulti2 MyMulti3

Adult $21.00 - - -

Adult Weekly - $43.00 $51.00 $60.00

Adult Monthly - $164.00 $194.00 $232.00

Adult Quarterly - $452.00 $533.00 $638.00

Adult Yearly - $1,632.00 $1,929.00 $2,311.00

MyTrain MyTrain1 MyTrain2 MyTrain3 MyTrain4 MyTrain5

0 - 10kms 10 - 20kms 20 - 35kms 35 - 65kms 65kms +

Adult Single $3.40 $4.20 $4.80 $6.40 $8.20

Adult of-peak Return $4.60 $5.80 $6.60 $8.80 $11.40

Adult Return $6.80 $8.40 $9.60 $12.80 $16.40w

Adult Weekly $26.00 $33.00 $39.00 $50.00 $59.00

Adult 14-day $52.00 $66.00 $78.00 $100.00 $118.00

Adult Monthly $95.00 $120.00 $142.00 $182.00 $215.00

Adult Quarterly $260.00 $330.00 $390.00 $500.00 $590.00

Adult Yearly $1,040.00 $1,320.00 $1,560.00 $2,000.00 $2,360.00

MyBus MyBus1 MyBus2 MyBus3

1 - 2 Sections 3 - 5 Sections 6+ Sections

Adult Single $2.10 $3.50 $4.50

Adult TravelTen $16.80 $28.00 $36.00

MyFerry MyFerry1 MyFerry2

Adult Single $5.60 $7.00

Adult Return $11.20 $14.00

Adult TravelTen (FerryTen) $44.80 $56.00

MyMulti

MyMulti tickets cover UNLIMITED travel onprivate buses, government buses, train, light rail

and ferryand can be purchased at convenience stores, train stations and bus terminals.

MyTrain

MyTrain tickets can be purchased at train stations.

MyBus

MyBus tickets can be used on private and government buses and

can be purchased at convenience stores and bus terminals.

MyFerry

MyFerry tickets can be purchased at selected

newsagencies and ferry wharves. Transport LinksTransport Inormation and Trip Planning

www.131500.com.au

Ticket Prices

www.131500.com.au/tickets/faresWhere To Buy Tickets

www.131500.com.au/tickets/buy/where-to-buy

Zone Inormation

www.131500.com.au/tickets/fares/myzone* Prices accurate as of November 2012.

TIP:

Contact the Transport

Information Line on 131 500.


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Your First Day

Your First Day

Day 18:30 am REGISTER Check in at the reception area on

level 1.

9:00 am WELCOME TALK

9:00 am PLACEMENT TEST You will be given a test to

assess your English level. As part of our Total

Support, this will include a personal interview to

learn about your study needs.

11:15 am MORNING TEA AND MEET THE STAFF (Only held

on unit start dates on the web link above.).

You are invited to meet the sta and enjoy

morning tea.

11:30 am REGISTRATION ORIENTATION Documentation

signing and return of passports

12:00 pm LIBRARY ORIENTATION AND COLLEGE TOURYou will have an introductory session, including

information on the use of the computer rooms,

and then be taken on a tour of the college

facilities.

12:30 pm ACADEMIC ORIENTATION This session will give

an overview of the course that you have

enrolled in.

1:00 pm LUNCH

1:45 pm STUDENT SERVICES ORIENTATION We will check

your personal details for the preparation ofyour student ID card and issue your orientation

pack. We will also provide detailed information

on work rights, visa requirements, social club

activities, college rules and the roles of sta

members.

2:45 pm ACCOMMODATION ORIENTATION Students

staying in homestay or other accommodation

arranged by the college receive some general

information and can discuss any accommodation

related issues they wish to raise.

3:00 pm APPROXIMATE ORIENTATION FINISH TIME In

weeks other than the start dates at the web link

above, nishing time is approximately 1:00 pm

Day 2CLASSES START Please read the notice boards to obtain

classroom details. Your student card will be available for

collection at reception from 2:15 pm onwards.

The college is open from 8:00am Monday to Friday.

TIP:

What to bring? Your passport, visa information, your Sydney address

and a pen.

Orientation ScheduleTimes may vary depending on the number of new students. Major start dates:

31 December 2012, 7 January, 29 January, 25 February, 18 March, 25 March, 22 April, 20 May, 17 June, 15 July, 12 August, 9

September, 8 October, 4 November and 2 December.

General English students can start on any Monday.


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Student Services

Student ServicesWe understand that there is a great deal to learn apart from

English when you arrive in Australia for the rst time. In mostcases you will be a long way from home, so to help you settle

in and nd your way around, our student services team is

available with advice and guidance.

Our dedicated team will answer any questions you may have

on living, studying, working and travelling in Sydney and

throughout Australia.

We oer a full range of services to our students including:

our own in-house homestay service

an action-packed social program

assistance with nding work assistance nding unpaid internships

assistance with further study

and much more!

If there is anything you need, just ask!

Internet AccessWireless internet (wi-) is available throughout the college.

The connection is called UECWAP2.

You will be provided with information on how to connect

your laptop to wi- on your rst day.

If you have any problems, speak with our friendly sta at

Reception.

MailStudents may have letters and packages sent to the college.

These will come to reception and will be waiting for you to

pick up each day. Please make sure you have either your

student card or passport ready to show the receptionist

before collecting your letter or package.

Oz ExplorerStudents can join in various activities each afternoon either

at the college or around Sydney. Most activities held at thecollege are free and activities away from the college vary in

price. Students can pick up the latest Oz Explorer activity

calendar from Reception or it can be downloaded from the

Download Library:

www.uec.edu.au/Downloadlibrary.aspx.

Social MediaFollow us online! Even after you have nished your course

with us, you can still keep in contact with the friends you

have made at the college through the Alumni section on ourwebsite or on our social pages:

Website

www.uec.edu.au

Flickr

www.ickr.com/photos/elsuec

Facebook

www.facebook.com/universalenglishcollege

Foursquare

www.foursquare.com/elssydney

Blog

www.uec.edu.au/Blog.aspx

Pinterest

www.pinterest.com/elssydney

Twitter

www.twitter.com/UECSydney

Google+

www.plus.google.

com/u/0/108638163648063439720

TIP:

You can speak with our friendly Student Services sta at

Reception on level 1.


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AccommodationHomestayIf you have chosen to use the colleges

homestay service, the following

information may help

you to understand

what living in homestay

accommodation will be

like.

Homestay gives you a

great opportunity

to make friends,

learn about

Australian

culture andimprove your English.

It is very dierent from

staying in a hotel. In

homestay, you are treated

almost as a member of

the family. This means you

have to learn and accept

the rules of the household,

if you want to get the most

enjoyment from your experience.

Checklist: Using the acilities in

the home

Ask your homestay family if there

are any rooms in the house you

may not enter.

Ask if you are allowed to help

yourself to food from the kitchen

and to make snacks for yourself.

Most Australian families prefer to

shower rather than take a bath,

and they usually take no more than

10 minutes. Sometimes the toilet

is in the bathroom, so consider the

needs of the other members of the

family and make sure you do not

take too long. Find out the best

time to take a shower or a bath

each day.

Ask if you may use the family

telephone. If you use the family

telephone, you will have to pay for

your own calls. Make sure you do

not spend too long on each call.

Listening to music, watching

television, playing the piano,

using the pool, using the familys

computer etc you should ask for

permission to do these things.

Helping with house duties

You are expected to make your bed

each morning and keep your room

tidy.

After you use the bathroom, make

sure you leave it clean and tidy

for the next person to use. Do not

leave towels on the oor and try

not to leave water on the oor or

bench tops. If you use the kitchen to make a

snack, make sure you clean up and

put everything away when you are

nished.

You should wash your own clothes

unless the family oers to do this

for you. Make sure you ask how to

use the washing machine and dryer

and where you should hang your

clothes to dry if there is no dryer.

Never hang clothes to dry in your

room.

Oer to help clear the table after

meals and to clean the dishes

Meals

Breakfast is provided every

morning. Australians normally have

cereal, toast and a hot drink.

Lunch is provided on weekends.

You must buy your own lunchduring the week.

Dinner is provided every evening,

usually at a set time.

Ask what time dinner will be served

and make sure you are home on

time.

If you intend to go out to eat, you

must advise your family well in

advance.

Inform the family politely if there

are particular foods you do not eat.

You may wish to oer to cook a

meal for the family to give them an

opportunity to taste the food you

normally eat in your home country.

Communication

You should speak only in English in

front of your host family

Try to think of things to discuss

with your family. They will be

interested in your family and

friends, your hobbies and interests,

your home town and lifestyle and

your plans for the future.

Australians say please and thank

you, even for minor things. Always

say please when you ask for

something from someone. Alwayssay thank you if someone gives you

something or does something for

you.

If your homestay family invites

you to go out with them, they

will expect you to pay your own

expenses. To avoid embarrassment,

always ask how much it will cost

before you accept their invitation.

Internet

Internet access for students is at the

discretion of the host. We recommend

you purchase a prepaid wi- modem for

your laptop on arrival.

If internet is available in the homestay,

the host may ask for a weekly

contribution towards the cost of the

package up to $10 per week for

broadband use.

Always ask your host before

downloading movies, music, games,

video chatting or viewing YouTube

because this uses up a lot of internet

data.

TIP:

Communication and respect are key to a

happy and enjoyable homestay experience.


9/159.

SydneyOur Location

ELS Universal English College

is located in the centre of

Sydney within minutes

of the Opera House

and the harbour, close

to all public transport

and the main shopping

areas of the city. With a

population of around 4.5

million people, Sydney is

the largest city in Australia.

The famous Botanic

Gardens are a short 5 minutewalk from the college, as are the

State Library of NSW, the Sydney

Museum, and the Art Gallery of

NSW. Sydney is world famous for its

harbour and students can catch one

of the many ferries across the harbour

from Circular Quay which is ve minutes

from the school.

Being close to public transport, it is easy

to catch a bus to visit the famous Bondi

Beach, a ferry to Taronga Zoo or Manly

Beach or a train to Sydney Olympic

Park.

Climate and WeatherSydneys climate is very moderate.

Temperatures vary from a maximum

daytime average of about 16C

in winter to around 28C in

summer. Humidity is higher

in the summer months,

while winter is dry and

cool, but sunny. Rainfall is

heaviest in the autumn. It

does not snow in Sydney, but

for those who like to ski, winter

snowelds are only a few hours drive

away.

You will need very light clothes for

summer months but evenings cansometimes be cool, so jackets or light

knitwear will also be required. You will

require heavier and warmer clothing for

winter in Sydney.

Living CostsThe cost of living in Sydney will

obviously depend on your lifestyle.

If you are living in homestay

accommodation, your weekly fee

covers most of your meal costs. If you

are living in share accommodation,

you are likely to pay anywhere from

$150-$200 per week for rent, and food

cooked at home will be at least an

additional $60 per week. You should

allow at least $6-$10 a day for your

lunch. Depending on where you live,

your transport costs may range from

$16.80 - $60 per week. The cost of

eating out ranges from about $7 for a

hamburger and chips to about $25 a

head in a budget restaurant. A glass of

beer is approximately $5 and a bottle of

wine can be purchased for about $13-

$20. A ticket to the movies costs about

$15, but may be as little as $10.00 with

a discount. A local telephone call is 50

cents.

To see a full list of items and the

approximate price please see this

website: www.abs.gov.au, this page

includes fruit, vegetables, meat, alcohol,

processed foods and other household

items.

TIP:

For up-to-date weather

information in Australia please see

the The Weather website:

www.weatherchannel.com.au.

TIP:

Google us! Find our location here:

www.goo.gl/maps/Wol6g .

Local phone call 50c

Movie ticket approx $15

Rent approx (share) $150-$200 per week

500g laundry detergent approx $6.10

1kg bag of rice approx $2.60

Petrol per litre approx $1.40

Can of coke from supermarket approx $1.20

2 bars of soap approx $1.20

Carton of a dozen eggs approx $3.95Regular coee in Sydney approx $3.00

Regular Big Mac Meal at McDonalds $7.25

Loaf of bread approx $3.86

2 litres of milk Aprox $3.60

Ferry fare from Circular Quay to Manly $7.00

Train fare from the City to Bondi Junction $3.40 (single)


10/1510.

Sydney (continued)Public TransportSydney has an extensive public

transport system that includes trains,

buses, ferries, light rail, taxis and

a monorail. Tickets can be bought

at train stations, on some buses or

from newsagencies and convenience

stores. Return, weekly or multiple-trip

(including travel ten) tickets

will save you money. In New

South Wales, international

students are not entitled

to a student concession on

public transport but thismay change soon. If you are

found to be travelling with

the wrong ticket you will be

ned $200.

Metered taxis operate in all

major cities and towns. You

will nd taxi ranks at transport

terminals, large hotels and

shopping centres or you can

hail a taxi in the street. A light and a

sign on the roof indicate if a cab is

vacant. There is a minimum charge on

hiring and then a charge per kilometre

travelled. Fares are higher between

10 pm and 6 am.

For all public transport information call

131 500 or go to:

www.131500.com.au.

IMPORTANT: Make sure you always buy

a ticket for public transport. If you are

caught without one you will receive a

ne!

Entertainment and

Tourist AttractionsSydney is a large multicultural city.

It has an abundance of restaurants

representing a wide range ofnationalities, and food is fresh and

relatively inexpensive for its quality.

Australian wines are internationally

recognised for their excellence.

Australians enjoy playing and watching

sports and Sydneys various sporting

facilities cater for a huge diversity of

activities. The climate encourages an

outdoor lifestyle with beaches and

parks all very close to the city centre.

Sydney also has an abundance of

theatres, clubs, bars and cinemas and

a variety of cultural events throughout

the year. In addition, it has excellent

museums, art galleries, zoos and

wildlife parks, and landmark tourist

attractions such as the Sydney Harbour

Bridge, the Sydney Opera House, the

Rocks and Darling Harbour.

TippingIn some countries, workers depend

on tips to supplement their low

wages. This is not the case so much

in Australia, as hourly rates of pay

are quite reasonable. However, some

tipping is expected.

In restaurants and cafes, it is commonto leave a tip of 5-10%. In most

hotels and bars, tipping is unusual

and unnecessary, although a tip

may be expected in expensive hotels.

Taxi drivers do not expect a tip, but

many people round-o the fare to a

convenient dollar value. For example,

a fare of $19.25 may be rounded o

to $20.00. Tipping for services such as

hairdressing is extremely uncommon.

Personal SafetyWhile Sydney is generally a safe city,

there are a few important things you

should remember.

Avoid carrying large amounts of

cash $50-$100 is enough to cover

your daily needs.

Take extra care with your bag,

telephone, purse, etc. in foodcourts and game centres, where

many people assemble. Never

leave your bag unattended at any

time.

Avoid travelling by yourself on

trains or buses after 9.00 pm.

Never carry your bank account PIN

(Personal Identication Number)

in your purse or wallet with your

credit or debit cards.

When at the beach, swim only

between the yellow and red ags.

The surf may be dangerous outside

the ags. Wear sun cream and a

hat to protect your skin, even on

cloudy days.

Ultraviolet (UV) radiation levels in

Australia are higher than in other

parts of the world, even duringwinter. Being located close to the

ozone hole over the Antarctic

means much higher, more severe

levels of UV radiation get through

to ground level.

For your safety, booking a taxi is the

best way to get around after hours.

Contact Taxis

Combined on: 133 300 or book

online at:

www.taxiscombined.com.au.

TIP:

The city has a FREE shuttle bus from Circular

Quay to Central! The bus number is 555.

TIP:

Most buses in peak hour are Pre-Pay only.

This means you will need to buy a ticket at a

convenience store before you get on the bus.


11/1511.

Useful smart phone apps

Useful free iPhone apps for Sydney. Do you have a dierent smart phone? Just search for

the name of the apps below, most are available in other app stores.

Personal Safety (continued)

Emergency telephone numbers

In case of emergency 000 is the phone number for re,police, and ambulance.

NOTE: Land line telephones use 000 and mobiles phones use 000

and112.

It is important you are familiar with this number, your name

and your address in Sydney in case of emergency.

If you dial 000 the operator will put you through to either

ambulance, re or police. Be prepared to give as much

information as possible so they may help you.

Important Australian phone numbers

Emergency(re, police, ambulance)

000

Police Assistance Number(non-emergency)

131 444

Poisons Information 13 11 26

Lifeline(telephone counselling)

13 11 14

Translating and Interpreter Service 13 14 50

OSHC Allianz Global Assistance(medical, legal and interpreting)

1800 814 781 (emergency)

13 67 42 (enquiries)

College phone number - day 02 9283 1088

College phone number - 24 hour

emergency

0411 151 822

Sydney (continued)

FOURSQUARE

Check in and see reviews and top 10 listsfor places in Sydney.

XE CURRENCY CONVERTOREasily convert currency with up to date

rates.

GOOGLE MAPSFind your way around Sydney.

SYDNEY AUSTRALIA OFFICIAL GUIDE

Search the travel directory, make bookings, nd

information on places in Sydney and more with this

app by Destination NSW.

BLUE MOUNTAINS DRIVEEnjoy this Blue Mountains driving tour.

AUDIO TOURS SYDNEYExplore Sydney with free audio tours.

SYDNEY AIRPORTFind your way around Sydney airport.

SYDNEY TRAVEL GUIDESee the complete oine travel guide and

oine map in this app by Triposo.

TRIP VIEW LITEEasily plan your trips buy public transport with

maps, stops, and times. Essential for navigating

around Sydney.

Phone numbers can be dialed if youare viewing this document on amobile phone.

TIME OUT SYDNEYFind the most interesting events and attractions in

Sydney with this popular app.


12/1512.

Visa InformationOverseas Student

Health Cover (OSHC)

If you are a student visa holder, youare required to have private health

insurance for the duration of your visa

in Australia. Allianz Global Assistance is

the primary health insurance provider

for our students. This

insurance will help you

pay for any medical

or hospital care

you may need

while studying

in Australia and

will contribute

towards the

cost of most

prescription

medicines and

emergency

ambulance

transport, but it does not cover dental

or optical expenses.

Once we receive your OSHC fees, we

then forward the payment to Allianz

Global Assistance on your behalf. You

will be covered by OSHC from your

course start date until the end of your

visa with us, or if you have a packaged

enrolment with a course at another

institution, you will be covered up to

the start date of that course. If you plan

to arrive in Australia more than a few

days before your course start date, you

will need alternative insurance cover,

such as travel insurance, to cover you

for the intervening period. Your OSHC

membership card will be delivered to us

within two weeks of your starting date.

A representative from Allianz Global

Assistance visits the college every

fortnight to process your health care

claims. And remember, Allianz Global

Assistance is not travel insurance, so it

will not cover theft or loss of property.

For details please see the Allianz Global

Assistance website:

www.oshcallianzassistance.com.au

Student VisaIf you are a student visa holder, you

are able to apply to work in paid

employment for a maximum of 40

hours per fortnight, during your course

of study. You will automatically receive

permission to work with your visa grant.

This will apply to you and to any family

members travelling with you on your

visa.

Before you can start work you will need

to obtain a Tax File Number (TFN) from

the Australian Taxation Oce (NAB

House, 2 Lang Street, Circular Quay) oronline at:

www.ato.gov.au/individuals

Working Holiday VisaIf you are on a Working Holiday Visa you

can study for a maximum of 17 weeks.

With this visa, you may work in Australia

for a maximum of six months with any

one employer. You will require a Tax File

Number (TFN) and we will tell you how

to apply for this during orientation

on your rst day.

Most students work in supermarkets,

restaurants and shops. Job

advertisements can be found in major

newspapers or free local papers, and on

websites such as

www.careerone.com.auor

www.mycareer.com.au.

We also provide details of positions

available, on our student notice

board. Other students are often a very

good source of information on job

opportunities as well. However, please

note that you are not likely to nd a

job until your English level is at least

Intermediate level.

Tourist VisaWith this visa you can study for a

maximum of 12 weeks. If you are on a

tourist visa, you are not permitted to

work in Australia. You can study for amaximum of 12 weeks on a Tourist Visa.


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ESOS FrameworkThe Australian Government wants

overseas students in Australia to have

a safe, enjoyable and rewarding time

when they study here. Australias

laws promote quality education and

consumer protection for overseas

students. These laws are known as

the ESOS framework and they include

the Education Services for Overseas

Students (ESOS) Act 2000 and the

National Code 2007.

Protection For

Overseas StudentsAs an overseas student on a studentvisa, you must study with an education

provider and in a course that can be

found on the Commonwealth Register

of Institutions and Courses for Overseas

Students (CRICOS) at

www.cricos.deewr.gov.au. CRICOS

registration guarantees that the course

and the education provider at which

you study meet the high standards

necessary for overseas students.

Please check carefully that the details

of your course - including its location -

match the information on CRICOS.

Your RightsThe ESOS framework protects your

rights, including:

your right to receive, before

enrolling, current and accurate

information about the courses,

fees, modes of study and other

information from your provider

and your providers

agent. If you are under

18, to ensure your

safety, you will be

granted a visa only if

there are arrangements

in place for your

accommodation,support and welfare.

your right to sign a

written agreement with

your provider before

or as you pay fees, setting out

the services to be provided, fees

payable and information about

refunds of course money. You

should keep a copy of your written

agreement.

your right to get the education

you paid for. The ESOS framework

includes consumer protection that

will allow you to receive a refund

or to be placed in another course

if your provider is unable to teach

your course.

The ESOS framework sets out thestandards Australian providers oering

education and training services to

overseas students must meet. These

standards cover a range of information

you have a right to know and services

that must be oered to you, including:

orientation and access to support

services to help you study and

adjust to life in Australia

who the contact ocer or ocers

are for overseas students if you can apply for course credit

when your enrolment can be

deferred, suspended or cancelled

what your providers requirements

are for satisfactory progress in

the courses you study and what

support is available if you are not

progressing well

if attendance will be monitored for

your course

a complaints and appeals process

One of the standards does not allow

another provider to enrol a student

who wants to transfer to another

course but who has not completed six

months of the nal course of study in

Australia. If you want to transfer before

you have completed six months of your

nal course you need your providers

permission.

Your ResponsibilitiesAs an overseas student on a student

visa, you have responsibilities to:

satisfy your student visa conditions

maintain your Overseas Student

Health Cover (OSHC) for the periodof your stay

meet the terms of the written

agreement with your education

provider

inform your provider if you change

your address

maintain satisfactory course

progress

if attendance is recorded for your

course, follow your providers

attendance policy and

if you are under 18,

maintain your approved

accommodation, support

and general welfare

arrangements.

Who? Why? How?

Your provider For policies andprocedures thataect you

Speak with your provider Go to your providers website

Department of Education,Employment and

Workplace Relations(DEEWR)

For your ESOS rightsand responsibilities

Website: www.aei.gov.au/ESOS

ESOS Helpline +61 2 6240 5069 Email: [email protected]

Department ofImmigration andCitizenship (DIAC)

For visa matters Website: www.immi.gov.au Phone: 131 881 in Australia

Contact the DIAC oce in your country


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UniversalEnglish College

I N T E R N A T I O N A L P A T H W A YS

ELS UNIVERSAL ENGLISH COLLEGE

Level 1, 17 OConnell StreetSydney, NSW 2000

AUSTRALIA

Tel: + 61 2 9283 1088

Fax: + 61 2 9283 1760

E-mail: [email protected]

Documents

호주 ELS Sydney_Pre-Arrival Booklet_2013