26
5 1 期, 2005 2 pp.123-148 個人與環境適配對工作態度與行為之影響 莊璦嘉 國立台灣大學工商管理學系助理教授 林惠彥 裕隆汽車製造股份有限公司 管理部人力資源管理組人力資源管理師 摘要 本文同時探討不同的個人與環境適配(person-environment fit)與工作態度及 行為之對照關係(contrasting relations)與遞增效度(incremental validity)。本研究 118 位店長和 285 位店員配對,以階層迴歸(hierarchical regression)及 Steiger 1980)的相關差異 z 檢定來驗證假設,結果顯示:對照於其他適配,工作、群 體和組織適配與公民行為有最強相關;群體和組織適配與反績效行為有最強相 關;群體和組織適配與組織承諾有最強相關;群體和組織適配與工作滿意度有最 強相關;群體和組織適配與離職意圖有最強相關。遞增效度分析發現:對組織公 民行為而言,組織與群體適配有外加於工作適配的效度;對組織承諾而言,群體、 工作與個人適配有外加於組織適配的效度;對工作滿意而言,群體與個人適配有 外加於組織適配的效度;對離職意圖而言,群體適配有外加於組織適配的效度。 關鍵詞:個人工作適配、個人組織適配、個人群體適配、個人主管適配、對照關 壹、緒論 個人與環境適配(person-environment fit)近來已成為心理學與人力資源管理 領域的熱門研究課題,長久以來學者間一直存在著個人特質與環境特質對個人行 為解釋能力何者較佳之爭議,而適配概念的研究正對於此一爭議提出了不同的解 釋,適配是雙向的作用,必須同時考量個人與環境之互動,才能對行為有較佳之 解釋能力。 1980 年代後期開始,陸續有多位學者對於適配的概念進行研究,多以個人 工作適配(person-job fit)及個人組織適配(person-organization fit)為主要研究變 致謝:作者感謝參與此研究的公司以及兩位匿名的審查人和主編的卓見。本文之前的一 個版本曾發表在第 42 屆中國心理學會年會,輔仁大學,2003,並榮獲 2004 年「ING安泰 管理碩士論文獎」「人力資源管理與組織理論組」佳作。本研究為國科會補助專題研究計 畫(NSC 91-2416-H-011-008-SSS)之一部份。

個人與環境適配對工作態度與 為之影響web.ba.ntu.edu.tw/professor/contents/aichia/ChuangLin2005TAMJ.pdf · 台 灣 管 理 學 刊 第5卷 第1期,2005年2月 pp.123-148

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  • 5 12005 2 pp.123-148

    person-environment fitcontrasting relationsincremental validity 118 285hierarchical regression Steiger1980 z

    person-environment fit

    1980

    person-job fitperson-organization fit

    422003 2004 ING

    NSC 91-2416-H-011-008-SSS

  • 124 /

    Edwards, 1991; Kristof, 1996

    Kolenko & Aldag, 1989 Saks & Ashforth, 1997 Vancouver & Schmitt, 1991 Taris & Feij, 2000 French, Caplan & Harrison, 1982 Saks & Ashforth, 1997 Kolenko & Aldag, 1989 Cable & Judge, 1996 OReilly, Chatman & Caldwell, 1991person in situation theory

    person-job fitperson-organization fitperson-group fitsubordinate-supervisor fit

    contrasting relations

    Motowidlo, Borman & Schmit1997

    LePine & Van Dyne2001

    incremental validity AB B A

    1

  • 5 12005 2 125

    /

    /

    : ;

    1

    fitMurray, 1938; Pervin, 1968; Schneider, 1987

    person-environment fit or P-E fitperson-job fitperson-organization fitperson-group fitsubordinate-supervisor fitHackman & Oldham, 1980

  • 126 /

    Bretz, Rynes & Gerhart, 1993; Holland, 1973Dawis & Lofquist, 1984Bizot & Goldman, 1993; Breeden, 1993Saks & Ashforth, 1997Adkins, Russell & Werbel, 1994; Hitt & Barr, 1989

    1930 Lewin 1935 = f Lewin person-job fit

    Edwards 1991Edwards organizational outcomessupplydesireabilitydemand

    Chuang2001

    (1knowledgeskillsabilities(2interests(3job characteristics(4personalityBretz et al.1993

    Holland1973enterprisinginvestigativeartisticsocialenterprisingconventional

    Kulik, Oldham, & Hackman, 1987French et al.1982

    person-organization fit

    Schneider 1987 ASAattractionselectionattritionASA

  • 5 12005 2 127

    Rousseau, 1990

    organizational culture profile; OCPcomparative emphasis scale; CES 54 54

    Ravlin & Meglino, 1987 ASAAttractionSelection Attrition

    Schneider, 1987

    Van Vianen2000Vancouver & Schmitt 1991

    person-group fit

    work group

    work team

    team compositionKristof, 1996

    heterogeneoushomogeneousCampion, Medsker & Higgs, 1993Gladstein, 1984; Pearce & Ravlin, 1987

    Kristof, 1996; Weldon & Weingart, 1993Pearce & Ravlin, 1987Jackson, Brett, Sessa, Cooper, Julin & Peyronnin, 1991 subordinate-supervisor fit

    Lincoln & Miller, 1979; Tsui & OReilly, 1989; Zenger & Lawrence, 1989Meglino, Ravlin & Adkins1989Weiss1978

    social identity theory

  • 128 /

    Tajfel, 1982

    Brewer, 1996

    relational demography theoryRiordan, 2000Tsui & OReilly, 1989Randel, 2002

    Chattopadhyay, 1999; Jackson et al., 1991; Schaubroeck & Lam, 2002; Tsui, Egan, & OReilly, 1992

    Kolenko & Aldag, 1989Saks & Ashforth, 1997Vancouver & Schmitt, 1991Taris & Feij, 2000French et al., 1982Saks & Ashforth, 1997Kolenko & Aldag, 1989Cable & Judge, 1996OReilly et al., 1991work teamGladstein, 1984; Pearce & Ravlin, 1987Blau, 1981; Leiter, 1988; Jackson et al., 1991

    task performanceorganizational citizenship behaviorcounterproductive behavior task performance

    Campbell1990

    Kolenko & Aldag, 1989

    Gladstein, 1984; Pearce & Ravlin, 1987

  • 5 12005 2 129

    Graen & Uhl-Bien, 1991

    1a 1b

    organizational citizenship behavior

    Katz & Kahn1966

    organizational citizenshiporganizational citizenship behaviorOrgan, 1988; Schnake, 1991prosocial behaviorBrief & Motowidlo, 1986extra-roleVan Dyne & Cummings, 1990organizational spontaneity; George & Breif, 1992 1988 Organ1988

    Manogran & Conlon, 1993; Scandura, Graen & Novak, 1986Van Dyne & Graham1994

    Chatman1989 ; OReilly & Chatman1986

    Graham, 1986

    2a 2b

    counterproductive behavior

    Campbell, 1990; Murphy, 1989; Robinson & Bennett, 1995Murphy, 1989; Robinson & Bennett, 1995Hunt, 1996; Robinson & Bennett, 1995Borman & Brush, 1993; Borman & Motowidlo, 1993

  • 130 /

    Bennett & Robinson2000conscientiousnesscourtesy

    Liao, Joshi & Chuangin press

    organizational and interpersonal deviance

    3a 3b

    organizational commitment

    Porter, Steers, Mowday & Boulian1974Blau & Boal1987 Porter et al.1974

    Vancouver & Schmitt, 1991

    Meglino et al., 1989; Nystrom, 1990

    4a 4b

    job satisfaction

    Smith, Kendall & Hulin1969Porter1973Robbins1996

    Chatman, 1989; Schneider, 1987

  • 5 12005 2 131

    Blau, 1981; Leiter, 1988Stepina, Perrewe & Hassell, 1991; Turban, Jones & Rozelle, 1990 5a 5b

    intention to leave

    Bernays 1910 Crabb 1912

    Williams1975

    Saks & Ashforth, 1997; Cable & Judge, 1996Leiter & Maslach, 1988Ferris, 1985; Graen & Ginsburgh, 1977; Vecchio, Griffeth & Hom, 1986 6a 6b

    118 1 16 118 118 100% 300 290 96.7% 118 285 37 248 23 15 103 27

  • 132 /

    social desirabilitycommon method variance

    Podsakoff, MacKenzie, Lee & Podsakoff, 2003

    Cronbachs 1

    2003 4 551Cronbachs .82

    2003 8 5 51Cronbachs .91

    2003 12/ 4 Cronbachs / 8 551/Cronbachs .89

    2003 8 3

  • 5 12005 2 133

    Cronbachs / 5 551/Cronbachs .87

    Borucki & Burke1999 7 111 = 11= Cronbachs .97

    Van Dyne & LePine 1998extra-role behavior 13 71 = 7 = Rogelberg & Barnes-Farrell 1999

    Cronbachs .95

    Hanisch & Hulin1991 12 8 1 = 8 = Cronbachs .81

    2003 2 551Cronbachs .72

    organizational commitment questionnaire; OCQ; Mowday, Steers & Porter, 1979 9 551Cronbachs .98

    2003 4 // 5 51Cronbachs .85

  • 134 /

    Steiger1980 z

    contrasting relationshierarchical regressionincremental validity

    Steiger1980 z

    z z

    measurement modelconvergent validitydiscriminant validityX2 = 5508.01, df = 2439, RMSEA = .07, NFI = .92, CFI = .96, IFI = .96, PNFI = .88factor loadinglambda 0t-value 4.69 21.10Kline, 1998phi matrix.85Kline, 1998phi matrix 1 4510*9/2.85 1

    Steigers z test

    1

    p < 0.01 p 0.05

    p < 0.05 p < 0.01

    p 0.05

  • 5 12005 2 135

    1 1 2 3 4 5 6 7 8 9 10 11 12

    3.81 0.56 (0.82)

    3.48 0.61 0.56** (0.91)

    3.31 0.66 0.26

    ** 0.41** ----

    / 3.62 0.60 0.59

    ** 0.80** 0.42** (0.89)

    3.41 0.81 0.21

    ** 0.31** 0.34** 0.28** ----

    / 3.23 0.73 0.32

    ** 0.54** 0.60** 0.55** 0.46** (0.87)

    8.92 1.83 0.24** 0.13* 0.12* 0.19** 0.15* 0.15* (0.97)

    5.48 0.76 0.47** 0.44** 0.17** 0.45** 0.15* 0.23** 0.26** (0.95)

    2.32 1.02 -0.30** -0.38** -0.18** -0.44** -0.06 -0.25** -0.14* -0.23** (0.81)

    3.53 0.71 0.45** 0.68** 0.30** 0.63** 0.13* 0.45** 0.17** 0.46** -0.40** (0.98)

    3.51 0.68 0.40** 0.62** 0.35** 0.59** 0.14* 0.44** 0.16** 0.43** -0.41** 0.74** (0.72)

    2.63 1.00 -0.30** -0.51** -0.26** -0.49** -0.08 -0.35** -0.07 -0.2*2 0.55** -0.66**-0.61** (0.85)

    1*p < 0.05**p < 0.01 2 Cronbachs 3N = 285

    contrasting relations

    Steiger1980 z 1a2a3a4a5a 6a 2

    r = 0.243, p < 0.01 Steigers z

    r = 0.471, p < 0.01/Steigers z//r = -0.435, p < 0.01Steigers z/

    r = 0.677, p < 0.01/z/

    r = 0.622, p < 0.01/Steigers z//

  • 136 /

    r = -0.361, p < 0.01Steigers z/

    2

    (1)

    (2)

    (3) ()

    (4) (/)

    (5) ( )

    (6) ( /)

    1&2

    1&3

    1&4

    1&5

    1&6

    2&3

    2&4

    2&5

    2&6

    3&4

    3 & 5

    3 & 6

    4 & 5

    4 & 6

    5 & 6

    0.243** 0.130* 0.123* 0.185** 0.147* 0.146* - - - - - - - - - -

    0.471** 0.435** 0.167** 0.452** 0.147* 0.226** - - - - - - - - - -

    -0.300** -0.378** -0.178** -0.435** -0.061 -0.254** - - - - - - - - - -

    0.395** 0.622** 0.354** 0.589** 0.138* 0.441** - - - - - - - - - -

    0.4524* 0.677** 0.302** 0.629** 0.126* 0.4518** - - - - - - - - - -

    -0.281** -0.283** -0.098 -0.361** -0.058 -0.133* - - - - - - - - - -

    1*p < 0.05**p < 0.01 2N = 285

    incremental validity ABBA

    3

    /R2 = 0.043, p < 0.001; R2 = 0.048, p < 0.001/

    /

    //R2 = 0.008, p < 0.05; R2 = 0.020, p < 0.001; R2 = 0.010, p < 0.001; R2 = 0.007, p < 0.05//

  • 5 12005 2 137

    //R2 = 0.012, p < 0.05; R2 = 0.023, p < 0.001; R2 = 0.015, p < 0.01//

    /R2 = 0.032, p < 0.01/

    3

    1*p < 02----3N = 285

    (

    (

    Delta R2

    () ()

    /) /)

    ---- 0.000 0.004 0.003 0.010 0.005

    ---- 0.043*** 0.002 0.048*** 0.002 0.007

    0.003 0.002 0.000 ---- 0.004 0.000

    0.008* ---- 0.000 0.020*** 0.007* 0.010*

    0.003 ---- 0.012* 0.023*** 0.003 0.015**

    0.000 0.032** 0.002 ---- 0.003 0.004 .05**p < 0.01***p < 0.001

    post-hoc analyses

  • 138 /

    /

    //

    /

    /

    //

    /

    //

    /

    /

    r = 0.243 0.01Kolenko & Aldag, 1989

    Steigers z 1a

  • 5 12005 2 139

    1b 1a 1b

    r = 0.471 0.01

    Manogran & Conlon, 1993 Steigers z

    2a 2b

    0.01

    Steigers z

    3b 3a 3b

    Steigers z

  • 140 /

    4a 4b

    0.01

    Steigers z

    5a 5b

    0.01

    Steigers z

    6a 6b

    4a5a 6a /

  • 5 12005 2 141

    /

    Bernardin, 1979

    common method variance

  • 142 /

    2003

    42

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    An Investigation of the Effect of Person-Environment Fit on

    Work Attitudes and Behaviors

    Aichia Chuang Assistant Professor, Department of Business Administration,

    National Taiwan University

    Huiyen Lin Human Resource Specialist,

    YULON Motor

    ABSTRACT

    This study addresses contrasting relations and incremental validity of person-environment fit on various attitudinal and behavioral constructs. Using a sample of 118 attire store managers and 285 employees, the results from Steigers (1980) z test indicate that P-J, P-G, and P-O fits relate stronger to organizational citizenship behavior than S-S fit; P-G and P-O fits are more strongly associated with counterproductive behavior, organizational commitment, and job satisfaction than P-J and S-S fits. The analyses for incremental validities suggest that for organizational citizenship behavior, P-O and P-G fits have incremental validities over P-J fit; P-G, P-J, and S-S fits explain additional variances of organizational commitment over P-O fit; for job satisfaction, P-G and S-S fits have incremental validities over P-O fit; finally, for intention to leave, P-G fit has incremental validity over P-O fit. Keywords: Person-job fit, Person-organization fit, Person-group fit,

    Subordinate-supervisor fit, Contrasting relations