Drive for better vision

Himax Technologies, Inc.奇景光電股份有限公司

Himax QA Presentation

May, 2010

2Himax Proprietary & Confidential

Content

Quality Policy Statement Quality Assurance Organization Quality System and Core Quality Supplier Management Structure

3Himax Proprietary & Confidential

Quality Policy Statement

4Himax Proprietary & Confidential

Quality Policy Statement

Quality Policy Embraces …

1) To achieve customers’ overall satisfaction.

2) Continuous improvement is our routine.

3) To develop Green Products and prohibit using of Hazardous Substances.

Himax commits ourselves to achieve total customer satisfaction through continuous improvement of our business.

5Himax Proprietary & Confidential

Himax Quality Goal

Customer Return Defect Rate is less than 8dppm in Y2010/1H & 6dppm in Y2010/2H.

Note : IC base

0123456789

Q1 Q2 Q3 Q4

dppm

6Himax Proprietary & Confidential

Quality Assurance Organization

7Himax Proprietary & Confidential

President Office

OperationDivision

Market &SalesCenter

IC DesignCenter

QRA & System Support

Center

Admin. &FinanceDivision

LegalDept.

Quality Assurance Organization 1/3

SHEDivision

Advanced Technology

Dept.

8Himax Proprietary & Confidential

Quality Assurance Organization 2/3

QRA & System Support

Center

QRA DivisionTechnical

supporting Division

9Himax Proprietary & Confidential

QRA Organization

QRA Division

QC Dept.China QRA Dept. RFA Dept. SQE Dept.

JQE FA Section-1 Section-2CQ JQE Section-3RA Section-1 Section-2SQE

• Document Control Center

• Green Product Management System

• Corporate Quality System

• Calibration

• Customer Quality Service

• Customer audit• Abnormal Event

Handling (non-electrical function issue)

• New Product Qualification• ORT Handling• Physical Failure Analysis foe

IC issue• Abnormal Event Review• Panel Bonding Handling

• Supplier Quality Management

• Supplier Qualification• Nonconformance Material

Disposition• Warehouse IQC/OQC

• Customer Quality Service• Customer audit• Abnormal Event Handling (non-

electrical function issue)• Supplier Quality Management• Supplier Qualification• New Product Qualification• ORT Handling• Physical Failure Analysis foe IC

issue• Abnormal Event Review

10Himax Proprietary & Confidential

Quality System and Core Quality

11Himax Proprietary & Confidential

Milestone of Quality System

Time Development of Quality System

Y2001 Himax was established in Jun.

Y2002 Himax had passed ISO 9001:2000 certified by EAQA in Nov.

Y2004 E-countersign of documents was established in Nov.

Y2005 Himax had ISO 9001:2000 renewed by UL in Jan.

GPMS was introduced into Himax in Jan.

FMEA was introduced into Himax in Jun.

Y2006 Himax had passed ISO 14001:2004 certified by UL in Jan.

Y2007 Himax had passed OHSAS 18001:1999 & IECQ QC080000 certified by UL in Mar.

Y2008 Himax had ISO 9001:2000 renewed by UL in Jan.

Himax had OHSAS 18001:2007 renewed by UL in Mar.

Y2009 Himax had ISO 9001:2008, ISO 14001:2004, OHSAS 18001:2007 renewed by UL in Mar.

Himax had passed SONY GP audit in April, and got certification in July.

12Himax Proprietary & Confidential

Product Quality Control _ Driver IC

Assembly house OQC report

QA

FT test recordAssembly house OQC report

Ass’y/TE

Tape OQC report

Related Dept.

Tape OQC reportAss’y

CP test recordDevice /TE

Bumping OQC report

FAB OQC report

Ass’y

WAT data/FAB OQC report

Device

OutputProcedureInputSponsor

Bumping

Others Assembly

FT test

Foundry

Tape Maker

CP Test

Assembly/TCP,COF

COG

Customer

13Himax Proprietary & Confidential

Continuous Improvement

Customer ExperienceResults of Success

QualitySystems

Quality by Design

Quality ImprovementProcess - Prevention

Early Supplier Involvement

CIP

CustomerSatisfaction

KPI & COQ

Yield

CIPContinuous Improvement

Action that Drives Success

Total Quality ProcessFoundation and Enabler to

Success

14Himax Proprietary & Confidential

CCN--Customer Complaint Handling Procedure

Final analysis report

FAE

Final analysis report( D+10 days)

FA manager

FA Engineer

FA manager

Preliminary failure analysis report from Himax FAE (D+3 days)Issue CCN to FA

FAE

Customer inform sheet

FAE/ JQE

OutputProcedureInputSponsor

Complaints & Reject products handling

Verify

Failure analysis

Reply to Customer

Yes

No

CheckNG

CheckNG

Yes

15Himax Proprietary & Confidential

Document Control

E-countersign on-line

Version Management

Use Poka Yoke skill to avoid mistake being happened

External documents control

Inquire convenience

System link and integration

Security Management

ISODocument

ISODocument

Product Related Document

Product Related Document

DrawingDrawing

ExternalDocument

ExternalDocument

16Himax Proprietary & Confidential

Supplier Management Structure

17Himax Proprietary & Confidential

Supplier management scope

Supplier Chain

Bumping

house

CP

house

Assembly

House + FT

Tape

Supplier

Supplier Management scope MP performance monitor and

improve

Yield

LRR

QAN

CD SPC

Customer quality target commitment RMA

CCN

Shipping quality control

MRB

Supplier quality goal review

Assembly group

18Himax Proprietary & Confidential

Supplier management structure

Supplier management

Routine handling

Quality improvement

QAN Audit ECN Monthly review SQPR

ASL certification

SCAR

19Himax Proprietary & Confidential

Supplier Management - QAN

SupplierIssueQAN

Issue SCAR Issue SCAR

File in QAN Summary

File in QAN Summary

Close

Release or Scrap

Release or Scrap

No

Issue SCARto supplier Issue SCARto supplier

Yes

Release

Scrap Inform PP

Inform PP

SQE JudgmentSQE Judgment

7 day

Ref. Document :

3-263 QAN 處理權限規範指導書 2-023 不合格品通知程序

20Himax Proprietary & Confidential

ASL certification

ASLASL

Disqualify

CIP

QualityImprove

End

Audit

New Supplier Evaluation

NG Yes

Yes

NG

Annual SQPR、Audit

Yes

NG

New Supplier Presentation

InitialReview

NG

Conditional Approval

Yes

Yes

Ref. document : 2-005 Supplier Management Procedure

•ASL audit

21Himax Proprietary & Confidential

Supplier Management Audit Categories

Supplier Audit Categories

Management

Environment

Technology

Quality

Delivery

Cost

Service

Ref. document: 3-172 供應商定期稽核作業指導書

22Himax Proprietary & Confidential

Supplier Management -SCAR

Ref. document: 3-262 供應商校正措失發出時機作業指導書

Inform PP

Inform PP

Supplier Event occurred

Issue SCAR Issue SCAR

File in Scar Summary table

File in Scar Summary table

Close

Release or Scrap

Release or Scrap

No

Issue SCARto supplier Issue SCARto supplier

Yes

Release

Scrap

SQE JudgmentSQE Judgment

7 day

SQE Review SQE Review Ok

23Himax Proprietary & Confidential

Supplier Management - ECN

Customer Special Request

Supplier Special Request

Himax Eng. ChangeRequest

Countersign by System

Verification

Approved and Released

Execution Confirmation

24Himax Proprietary & Confidential

Supplier Management - Monthly Review

Monthly Quality MeetingMonthly Quality MeetingHimax

total quality commitmentto our customers

Suppliertotal quality commitment

to Himax

1) Yield

2) SCAR Report

3) SPC

4) Himax LRR & Supplier Production

5) CCN

Totalquality commitment

to Himax’s customers

Review Items6) KPI

25Himax Proprietary & Confidential

Supplier Management - SQPR

Qualified Supplier Review

Score and Ranking

Supplier Quality Performance Review Meeting

Supplier Quality PerformanceInform

15 days after each end of

quarterScore <80

Score >80

Improvement plan by supplier

Monthly Review

20 days after each end of

quarter

Audit or CIP

Reference: 3-024 供應商品質績效評鑑指導書

26Himax Proprietary & Confidential

Thanks for your participation and guidanceThanks for your participation and guidance

Contact Window of QA : Victor Huang

TEL : 886-6-5050880 EXT.58626

E-mail : victor_huang@himax.com.tw

Drive for better visionDrive for better vision