1 Abacus Electronic Miscellaneous Document (EMD) Slide 2 2 IATA
Mandate EMD will replace all such miscellaneous documents and
facilitate ancillary and service fulfillment in all distribution
channels IATA Board has set the mandate to eliminate all Virtual
Miscellaneous Charge Orders (vMCO and Virtual Multi-Purpose
Documents (vMPD) BY 31 Dec 2013 Slide 3 3 Definition of Terms Air
Extras this is the Abacus brand name for ancillary services
Ancillary Services also known as optional services, provide
airlines with a new source of revenue EMD Electronic Miscellaneous
Document An EMD is an electronic record issued for refundable value
or the collection of miscellaneous charges which are either related
to a specific flight (e.g. pre-paid baggage, in-flight service), or
stand alone (e.g. deposits, fees). Slide 4 4 Types of EMD EMD-A
Electronic Miscellaneous Document associated to a ticket. Each
coupon of the EMD-A is associated to a flight coupon, therefore an
electronic ticket is required whenever this is issued. E.g.
pre-paid baggage, in-flight services EMD-S Standalone Electronic
Miscellaneous Document, not associated to a ticket E.g. Penalties
and refundable balances (ticket amendment fees) Group deposits
Stopover fees, name change fees Always check with airline for more
details Slide 5 5 Features & Benefits Slide 6 6 Benefits from
EMD (EMD) Industry mandate Flexibility Cost reduction Competitive
parity Slide 7 7 Miscellaneous Functions Slide 8 8 Air Extra
Fulfillment Associate Profile* WAEP table Format WAEP* EntryWAEP*EY
Determine if the carrier supports EMD Control the EMD options Slide
9 9 Enhancement Overview - Validating Carrier Table Denotes and
control if the BSP supports EMD New D indicator Denotes and control
if the carrier supports EMD Format W/BSP * EntryW/BSPSG* Slide 10
10 EMD-S MASK Slide 11 11 EMD-S MASK Step 1 Retrieve the PNR PNR
does not need to be ticketed and active segment is not required
Create manual AE item Slide 12 12 EMD-S MASK Entry AEEMD Step 2
Fill-up the EMD-S mask Follow airline guideline when filling- up
the mask Another option is if you have a name and itinerary field
Slide 13 13 Step 3 End the PNR END PNR AE is stored Slide 14 14
Display EMD mask options Entry Description AEEMD To display EMD
mask AEEMDN1.1 To display EMD mask with name select AEEMDT2 To
display EMD mask to be associated with ticket number from * T
AEEMDN2.1T3 To display EMD mask with name select and associated
with ticket number AEEMD* To redisplay EMD mask Slide 15 15 Mask 1
Put Y if tax exempt Put X on NEXT if you need more tax boxes Put X
on QUIT to disregard the transaction Press ENTER key when done Auto
populated Response upon ENTER Optional if with PNR Slide 16 16 Mask
2 Only 15 tax boxes can be used 4 on mask 1 11 on mask 2 Only 15
tax boxes can be used 4 on mask 1 11 on mask 2 End PNR Slide 17 17
Reason for Issuance Code (RFIC) An EMD is based on the notion of
Reason For Issuance, which qualifies the group of services it
belongs to. All services contained in one EMD document always
belong to the same Reason For Issuance. A single character code,
varying by document type which defines the Reason For Issuance.
RFIC Verify with airline on applicable RFIC Slide 18 18 Airline
need to verify if payment is credited to their account before
updating EMD status to USED and therefore utilized already EMD
status - OPEN EMD status - USED RFISC Reason for Issuance Sub-code
(RFISC) Defined by either IATA or airlines on own usage. Each Sub
Code is uniquely distinguished based on identifiers assigned to
each service. These identifiers are known as the services
Attributes. Verify with airline on applicable RFISC Slide 19 19
RFIC / RFISC CX supports the following Reason for Issuance Code
(RFIC) and Reason for Issuance Sub-code (RFISC): Associate with
ticket Slide 20 20 RFIC / RFISC SQ/MI supports the following Reason
for Issuance Code (RFIC) and Reason for Issuance Sub-code (RFISC):
Slide 21 21 Display Air Extra item Air Extra Status - HD Airlines
system will return with HD Status Entry *AE Slide 22 22 EMD
TYPEDESCRIPTION FULFILLMENT TYPE 1Requires fulfillment via EMD-S
(S=Stand Alone)EMD-S 3Requires fulfillment via EMD-S referencing an
ETKTEMD-S Entry *AES Travel Dates: Service Date shown in the EMD-S
mask Date of purchase is Tulsa time (NOT local time) Display Air
Extra secondary display Check airline guideline if Refundable Slide
23 23 Entry *AE*AES Combined Primary and Secondary AE display Slide
24 24 Status Codes HNHolding Need (applicable for EMD-A booking)
HKHolding confirmed; no EMD required HDHolding confirmed; EMD
required HI Holding confirmed; EMD issued (EMD can only be issued
if the ticket is issued) Upon AE Booking HN A/L Response HK / HD
Upon EMD Issuance HI Air Extra Status Codes Upon EMD Void or Refund
HD Slide 25 25 Steps in Selling and Fulfilling Air Extras ( EMD - A
) Create a PNR Sell Anciliary item AE#1A1 Price Anciliary item WPAE
or WP*AE Issue AE W#EMD*AE1#DPE#FCASH Issue ETKT W#T#AAY#FCASH#KP9
Slide 26 26 FINNAIR (AY) Booking Process Create a PNR Slide 27 27
FINNAIR (AY) Booking Process Price the PNR - WP A trailer message
will be displayed if AE item is applicable for the itinerary Slide
28 28 FINNAIR (AY) Booking Process Display Air Extras Fees WP*AE
Currently, AY is only selling pre-paid baggage ancillary service
Non-refundable Service number Slide 29 29 Pricing Request Response
WP*AE-BG WP*AE-BG/ML/IE Subsequent request immediately following a
standard WP. New Air Extras display for the specified service(s) in
the input entry followed by a trailer message if additional fees
for other service types are available. WPNCAE WPNCSAE Air Extras
for Bargain Finder entry. Fare calculation details followed by a
trailer message if optional services exist. See Display Only Fees
below Slide 30 30 FINNAIR (AY) Booking Process Display all
applicable fares and types of Air Extras offered, for a single
passenger type - WPAE Slide 31 31 Format AE A N EntryAE1A1N1,2
FINNAIR (AY) Booking Process Sell an Air Extra Slide 32 32 Display
Ticketing Info Entry *AETKT Multiple Coupon This entry is
applicable only if there are multiple coupons involved as in the
case of connecting flights. Slide 33 33 DescriptionFormatEntry Sell
one AE for a specific service number, with name select AE A
AE1A1N1.1 Sell one AE for a specific service number, with multiple
name select AE A , Slide 34 34 FINNAIR (AY) Booking Process Enter
SSR message - PDBG Format 3PDBGA- or 3PDBG - Entry3PDBGA-1 or
3PDBG1-1 End the PNR Slide 35 35 FINNAIR (AY) Booking Process Air
Extra Status - HD Airlines system will return with HD Status Slide
36 36 Status Codes HNHolding Need HKHolding confirmed; no EMD
required HDHolding confirmed; EMD required HI Holding confirmed;
EMD issued (EMD can only be issued if the ticket is issued) Upon AE
Booking HN A/L Response HK / HD Upon EMD Issuance HI Air Extra
Status Codes Upon EMD Void or Refund HD Slide 37 37 Air Extras
Booking & Cancelling Slide 38 38 Cancel Ancillary Item Other
Cancel options EntryDescription AEX1,3Cancel ancillary item 1 and 3
AEXALLCancel all ancillary items in PNR AEXALLS2Cancel all
ancillary items associated with segment 2 Format AEX EntryAEX1 AE
cannot be modified, must be cancelled System allows AE cancelation
even after EMD issuance. EMD status remains. Canceling itinerary
will not cancel AE Slide 39 39 EMD-S Fulfillment Slide 40 40 EMD
ISSUANCE Designate printers AE items must be purchased by Date/Time
(TUL) Issue electronic ticket if required by airline (Optional) AE
status must be HD Carrier must be set as ACTIVE participant in WAEP
Basic requirements Slide 41 41 Issuing EMD Step 1: Issue ETKT Alert
Message AE items exist This step is mandatory for EMD-A and EMD-S
where eticket is required Slide 42 42 Issuing EMD Step 2 Display AE
items from retrieved PNR Slide 43 43 Issuing EMD Format WEMD*AE
DPEF Entry WEMD*AE1FCASHACXDPE FOP must be present in the W#EMD
entry or in PNR 5 field Two FOPs will not be allowed for EMD
issuance The F*Z is allowed DPE Is recommended Step 2 Issue EMD
Slide 44 44 Other EMD Fulfillment Options EntryDescription
WEMD*AE3Single AE WEMD*AE1-4Range of AE items WEMD*AE1/3/5Multiple
individual AE items WEMD*AE1-3/5Range and individual items
WEMD*AE1/3-5/7Range and multiple individual AE items If a selected
AE item does not exist, system will return the following error:
CHECK AE ITEM Slide 45 45 Display Air Extra item Slide 46 46 Post
Issuance Slide 47 47 Accounting Line Ticketing Field Slide 48 48
EMD-S Record Display (Stat: USED) USED Consumed at Issuance is
indicated as Y Referenced ETKT number is updated in EMD display and
in ticket database Format WEMD* WEMD*T Entry WEMD*3
WEMD*T1601810830262 Slide 49 49 EMD-S Record Display(Stat: OPEN)
Airline need to verify if payment is credited to their account
before updating EMD status to USED Consumed at Issuance - N Slide
50 50 Display AE History Entry *HAE UAX Update Air Extra XAX Cancel
Air Extra APPINDFee application per travel 1 = Per one way 2 = Per
round trip 3 = Per item 4 = Per travel 5 = Per ticket RFIC - IATA
reason for issuance code DFinancial Impact (As per airline
guideline) SJCSegment/Journey/Coupon indicator P = portion (can
apply to multiple segments S = segment (applies to single segment)
Vendor MASK (mask was used) RFISC RFI Sub Code 997 = Deposits/Down
Payment 98F = Ticket Penalty Fee 98J = Misellaneous Charges 996 =
Refundable Balance EMD Type 3 Requires fulfillment via EMD-S
referencing an ETKT Slide 51 51 EMD Audit Trail Entry DQB*EMD Slide
52 52 EMD Audit Trail Display Options DescriptionFormatEntry Basic
Display Displays for the current date or the most recent reports
date DQB*EMD Specify Date - Displays all BSP EMDs issued on June 10
DQB*EMD/D DQB*EMD/D10JUN Specify date range - Displays all BSP EMDs
issued between June 1 and June 30 DQB*EMD/D - DQB*EMD/D01JUN-30JUN
Specify carrier - Displays for todays date (or most recent date)
all BSP EMDs validated on CX. DQB*EMD/A DQB*EMD/ACX Specify date
and carrier - Displays all BSP EMDs validated on SQ issued on July
2. DQB*EMD/D /A DQB*EMD/D02JUL/AS DQB*EMD/ASQ/D2JUL Specify date
range and carrier - Displays all BSP EMDs validated on MI issued
between July 15 and August 10 DQB*EMD/D - >/A
DQB*EMD/D15JUL-10AUG/AMI DQB*EMD/AMI/D15JUL-10AUG DQB of Eticket is
separate from EMD Slide 53 53 Void EMD-S Format WV Entry WV2 (enter
twice) System voids for EMD is the same as today for ticket system
voids Only Same day voiding is allowed Slide 54 54 Void EMD-S Slide
55 55 EMD Plain Paper Documents EMD Agent Coupon Regeneration of
Agent Coupon is currently not supported Slide 56 56 EMD PIR
Regeneration is from DWLIST Entry: DP9/3/Item number Regeneration
is from DWLIST Entry: DP9/3/Item number Slide 57 57 VirtuallyThere
- EMD Embedded email Slide 58 58 VirtuallyThere - EMD VT website
Click here Slide 59 59 VirtuallyThere - EMD VT website Slide 60 60
Question? Slide 61 61 Thank You Abacus.com.bd
