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8/6/2019 2011 MIT Market Report
1/7MeeingsCanada.com 41
This year marks our 15th annual benchmark-
ing Market Report study or the Canadian
meetings and incentive travel industry, the
most comprehensive annual survey taking
the pulse o this countrys planners. This years
results aggregate the data rom the corporate, third
party and not-or-prot/association categories.
And throughout, weve agged nine noteworthy
industry trends (numbered or easy reerence).
The good news is that a large percentage o
respondents expect the number o meetings and
events they plan in Canada this year to increase, with
a smaller percentage also expecting increased meet-
ings activity internationally and in the U.S.
Indeed, almost one-third o planners surveyed (28
per cent) expect to plan more Canadian events in
2011. Only 6 per cent predict they will plan ewer
events north o the 49th Parallel in 2011, while 60 per
cent indicate that the number o Canadian meetings
they expect to plan this year will stay the same.
For U.S. meetings, 11 per cent orecast an increase;
10 per cent, a decrease; 37 per cent expect no change.
Internationally, the numbers echo the U.S. gures,
with 9 per cent o those surveyed expecting to plan
more, 7 per cent expecting to plan ewer and 36 per
cent expecting the number to remain at.
Not surprisingly, planners are sticking close to
home, with 91 per cent expecting to hold their 2011
meetings in Canada, 24 per cent targeting the U.S.and 17 per cent venturing outside North America.
In addition, respondents are orecasting a total,
average, per-planner spend o $886,000 in the com-
ing year, a 6-per-cent increase over their reported
actual 2010 annual spend o $837,000.
Associations and government continue to lead the
growth in spend. According to our survey, associa-
tion/not-or-prot planners predict a 16-per-cent
increase in average total spend in 2011 (vs. their actual
2010 spend), with third-party planners predicting
7-per-cent growth in spend over their 2010 actuals.
Another trend: Planners are using technology or
their attendee marketing. In 2010, 36 per cent used
social media, up rom 24 per cent in 2009. And the
numbers demonstate that its the more-experienced
planners who are using these tools.
To wit: Last year, among planners with 21-plus years
o experience, 42 per cent employed social media,
while 41 per cent o respondents with 16-to-20-years-
experience use it. As or other orms o attendee mar-
keting, 83 per cent o respondents use e-mail, 75 per
cent use websites/microsites and 12 per cent use
blogs/online orums. Technology is here to stay!
Planners continue to embrace green meetings, as
45 per cent o those surveyed said theyd either
planned (or tried to plan) a green meeting or event,
or bought carbon ofsets or a meeting/conerence.
Among that group, 61 per cent reported that green
conerences/events cost more than regular ones.
Translation: eco-riendly isnt wallet-riendly and whos willing to pay the tab?
writen bydon douloff
8/6/2019 2011 MIT Market Report
2/7
VIRTUAL SERVICES
& TRADESHOWS
60%
WEBCASTS
17%
-4%-5%FACE-TO-FACE
INTERNAL MEETINGSFACE-TO-FACE
~ 2010 vs. 2011F ~Percentage Decrease Percentage Increase
~ 2009 vs. 2010 ~
BLOGS &
ONLINE
FORUMS
-25%E-MAIL
10%
WEBSITES &
MICROSITES
50%
SOCIAL
MEDIA
SOCIAL
MEDIA
-5%Percentage Decrease Percentage Increase
MeeingsCanada.com42 Source: Meetings & Incentive Travel2011 Market Report
A shift in marketing methods.
The changing face of meetings.
attendeemki
meeting
Social Media is the leadingway to market to attendees
More planners areusing technologyto their advantage.
8/6/2019 2011 MIT Market Report
3/7
9%36%
INTERNATIONALINTERNATIONAL
11%37%
UNITED STATESUNITED STATES
28%60%
CANADACANADA
MeeingsCanada.com 43Source: Meetings & Incentive Travel2011 Market Report
aboutthe surveyrespondents
321planners compleed
his survey
82%wereemale
Theiraverageage was 45
They averaged
11.6years o experience
39% 36% 25%
planners compleedhis survey in
dcmb
corporae 3rd parynp+assoc.
We asked planners if the number of meetings they expectto plan in 2011 will increase or stay the same.
Of the 91% of planners expecting to hold their 2011 meetings
in Canada, their preferred provincial destinations are:
Expect to plan more
Canadian meetings!
numberofmi
homesweetm
stay thesaMe
eXpeCt toInCrease
78%
Ontario
39%
Quebec
38%
BritishColumbia
27%
Alberta
8/6/2019 2011 MIT Market Report
4/7
2011 Forecast201020092008
$993k
$869k
$837k
$886k
MeeingsCanada.com4 Source: Meetings & Incentive Travel2011 Market Report
average
meeting
averagem
Largest Meeting:
Average numberof attendees
558
Hotel Rooms Booked:
2010 Average772
Say so long toshrinking budgets!
Thats theequivalent
of one hotelroom beingbooked for
over 2 yearsstraight!
8/6/2019 2011 MIT Market Report
5/7
55%
16%
34%
28%
35%
27%
33%
36%
30
%
18%
17%
10%CASH
GIFTCERTIFICAT
ES
ORG.MERCHANDISE
YEAR-ENDCASHBONUS
MeeingsCanada.com 45Source: Meetings & Incentive Travel2011 Market Report
O heplanners surveyed...
61%agree green meeings
cos more
45%plannedor riedo plan
Gn in2009 vs. 2010
43%no longer believe greenmeeings are sandard
-32%recordedcarbonooprin
Boughgreenpower
-19%
+44%had a 3rd pary veriy
heir green meeing
reward
Year
2008
2009
2010
Which of the following were used to rewardand recognize employees?
greenMeetIngs
Cash is back!
8/6/2019 2011 MIT Market Report
6/7
New Options.5 or 500 we welcome groups of any size
www.navcentre.caCornwall, Ontario | One hour from Ottawa
1-877-832-6416
New Look.
MeeingsCanada.com6
returnonim
How do you measure the success of an event?
1
Attendance
Numbers
74%
Attendee
Survey
74%
Revenue/
Budget
58%
Impact on
Sales
25%
in
plannersdo notmeasure
R.O.I.
8/6/2019 2011 MIT Market Report
7/7MeeingsCanada.com 47
CANADA
35%
USA
46%
CA
RIBBEAN
51%
M
EXICO
27%
SOUTH
AMERICA
14%
AS
IA
5%
CRUISE
21% EUROPE
24%
AUSTRALIA
4%SO
UTH
AFRICA
5%
incentive
To comment on the 2011
Market Report snap here (see
page 9 for instructions) or visit
meetingscanada.com and search
for 2011 Market Report
Where do you plan to take your incentive travel in 2011?
InCentIve
travel trends2009 vs. 2011 Forecast
+$184,500Toal spend
per organizaion
+4
ripsper
org.
Average SpendPer Person= same amoun
+13more people geo atend incenive
ravel rips
What doesthis mean?
I means companies are
back o heir pre-recession
ways o spending on in-
cenive ravel. AIG efec
be damned! Companies are
now aking more people
(and spending more o do
so!) and he qualiy o rip
is equivalen o ha beore
he recession!
Sun
destinationsstill reignsupreme!