2012 User Experience ImprovementsBy Julia Belonojko

©Certain, Inc. - Confidential 2

New Icons

• Embraced simplicity• Consistent color scheme & style• Created and owned by Certain• Used universal imagery that people easily

recognize

Old New

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Interactive new release icons

• Gives ability to showcase multiple areas

• Makes homepage a little more interactive

©Certain, Inc. - Confidential 4

Appointment improvements• Visualizing data on Appointment Dashboard (more areas in the future)

• Inline editing (reduced number of clicks)

• Alpha wizard

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Collapsible/Expandable Areas• Cleaner and less cluttered layout • Allows for partial loads rather than loading

the whole page at once

• Allows collapsing optional, less important information

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Making tables easier to read and manipulate• Pagination

• Filters

©Certain, Inc. - Confidential 7

Tooltips

• Allows to add help text to any field, label, title, header, etc• Users are much less reluctant to mouse over an icon to seek help than going to a separate Help

©Certain, Inc. - Confidential 8

Mobile Redesign – Old App

©Certain, Inc. - Confidential 9

Mobile Redesign – New Mobile 2.0

©Certain, Inc. - Confidential 10

Coming soon • Employee Portals