2013 Business ESP Catalogue - 圣智学习

2013 Business & ESP Catalogue

NEW Delta Titles

InternationalManagement English Series

Developed by York Associates

Preparing professionals forinternational work by coveringkey aspects of international business operationsLearn more on Pages 2–3

Natural Business English

Idiomatic expressions andmetaphorical language

help learners improve their fluency in business

Learn more on Pages 20

For full details and to request a sample copyplease contact your local representative.

Welcome to the 2013 National GeographicLearning Business & ESP CatalogueFollowing the successful partnership with National Geographic,Heinle ELT, part of Cengage Learning has become NationalGeographic Learning, part of Cengage Learning.

National Geographic Learning will continue to publish the titles you know and to partner with Delta Publishing in order to provide a complete range of materials for your Business and ESP teaching needs.

What’s new for 2013?We are very pleased to introduce the four-level series International Management English, a joint venture between Delta Publishing and York Associates which identifies and teachesthe key skills required to become effective communicators in theworld of international business. To find out more see pages 2 – 3.

Also new from Delta Publishing is Natural Business English, a new title in the popular Delta Natural English series. Ideal for all types of business English students, this book presents and practises idioms, colloquial language and metaphors typical of current international Business English. Turn to page 20 for more information.

We hope you find this catalogue useful, should you have anyquestions or require further information please visit our website ngl.cengage.com or contact your local NationalGeographic Learning representative whose details can be found on pages 27 – 28.

Wishing you a successful year of teaching,

National Geographic Learning

Business English Courses

International Management English 2

Leading People 3

Managing Projects 3

Total Business 4

Best Practice 6

New Business Matters 6

Double Dealing 7

English for Business Life 7

Exam Preparation

PASS Cambridge BEC 8

Success with BEC 10

Success with BULATS 11

Achieve BULATS 11

Absolute Legal English 12

Success with ILEC 12

Absolute Financial English 13

Achieve TOEIC/TOEIC Bridge 14

Complete Guide to TOEIC 14

Teacher Resources

Business English Teacher 15

Talking Business in Class 15

English for Specific Purposes

English for Cabin Crew 16

Energy English 17

Professional English Series 18

Financial English 19

Technical English 19

Reference/Self-Study

Natural Business English 20

50 Ways Series 21

Delta Business Communication Skills 22

Presenting in English 24

The Language of Meetings 25

Build your Business Vocabulary 25

English for I.T. and the Internet 25

Readers

Summertown Readers 26

Local Representatives and Offices 27

Contents

Welcome

NEW

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View our online interactive catalogue at:http://ngl.cengage.com/business_catalogue_emea

For a full list of Delta Publishing titles visit:www.deltapublishing.co.uk

Email us at:[email protected]

For online teacher resources go to: ngl.cengage.com

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INTERNATIONAL MANAGEMENT ENGLISH SERIESInternational Management English is a ground-breaking new series developed by YorkAssociates, who have been preparing professionals for international work for over 30 years.

Level: Upper Intermediate to Advanced • CEF Level: B2 – C1

Research shows that, in order to operate and communicate successfully in the ever-more-connected world ofinternational business, managers need a blend of the following skills to be effective communicators:

• relevant language skills• communicative ability• people management skills• intercultural competence

International Management English provides comprehensive training in all of the above areas.

International Management English consists of four titles covering key aspects of international business operations;Leading People, Managing Projects, Managing Change* and Working Virtually*.

Each book in the series consists of eight units, with every unit offering four distinct sections:

• Discussion and listening – engaging and relevant content in areas of international management and teamwork• Communication skills – in addition to the familiar topics of meetings, presentations and negotiations, input and

practice are also provided in conflict management, team building and giving and receiving feedback• Professional skills – authentic texts from management writers and thinkers provide the starting point for

reflection and discussion among learners• Intercultural competence – a focus on raising cultural awareness followed by an illustrative case study

In addition, each unit offers glossaries of key words and phrases; tips for more effective language learning and howto improve performance at work; and the opportunity to develop an action plan in relation to the subject area ofeach unit.

At all times learners are encouraged to discuss their own experiences and work situations with their trainer andwith each other. This will enrich the learning environment of every class and ensure the relevance of the learningto the learners’ actual needs

For table of contents and sample pages visit www.deltapublishing.co.uk

* Managing Change and Working Virtually are available Autumn 2013

In addition each title provides:

● a learning diary

● a needs analysis

● unit-by-unit glossaries of key words and phrases

● tips for more effective language learning and how toimprove performance at work

● the opportunity to develop a personal action plan

FEATURES

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Leading PeopleBook with Audio CD 978 1 905 08567 5

LEADING PEOPLESteve Flinders

Leading People deals with the challenges facing those who run professional teams,covering all aspects of communication and people management from developingone’s own leadership skills through to getting the best from others.

MANAGING PROJECTS Bob Dignen

Managing Projects deals with the challenges facing those who run or take partin international projects, covering all aspects of communication and peoplemanagement from the initial kick-off meeting to closing the project.

FEATURES

The book practises language and skills in these areas:

● Becoming a better manager

● Building a team

● Getting and giving direction

● Organising teams

● Defining roles

● Providing support

● Giving and receiving feedback

● Representing a team

FEATURES

The book practises language andskills in these areas:

● International project challenges● Getting it right from the start● Managing people in projects● Keeping projects on track● Building better communication● Dealing with conflict● Marketing the project● Finishing successfully

Managing ProjectsBook with Audio CDs 978 1 905085 66 8

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For all table of contents and sample pagesvisit ngl.cengage.com/totalbusiness

TOTAL BUSINESSProviding a complete package for the world of work

Mara Pedretti, Rolf Cook, Helen Stephenson, John Hughes, Paul Dummett, Colin Benn

Level: Pre-Intermediate to Upper Intermediate • CEF Level: B1 – C1

Total Business is a three-level business English course for pre-work students and business people wishing to improve their English and their employment prospects. It is also suitablefor in-company training.

Each Student's Book contains twelve modules divided into thecore lessons of Business Topic, Business Skills and LearningStrategies. This module division of material makes it flexible tothe needs and requirements of each class. The class CD ispackaged in the back of the book.

Total Business has been adapted from the Success with BEC Series.


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Total Business 1 Student’s Book with Class Audio CD 978 0 462 09861 6Workbook with Key 978 0 462 09862 3Class Audio CD 978 0 462 09864 7Teacher’s Book 978 0 462 09863 0Total Business 2 Student’s Book with Class Audio CD 978 0 462 09865 4Workbook with Key 978 0 462 09866 1Class Audio CD 978 0 462 09868 5Teacher’s Book 978 0 462 09867 8Total Business 3Student’s Book with Class Audio CD 978 0 462 09869 2Workbook with Key 978 0 462 09870 8Class Audio CD 978 0 462 09872 2Teacher’s Book 978 0 462 09871 5

The core lessons offer:

● Modern, business-related topics to engage students andinvolve them in the practice of everyday business

● An integrated grammar syllabus offering extensivefunctional practice

● Varied activities and learner strategies to motivate andsupport students in their studies

from Total Business 2

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For table of contents and sample pages visit ngl.cengage.com/bestpractice

● Short two-page modules getstraight to the point, building upbasic language quickly andefficiently

● The Business across Cultures pagesdevelop understanding of the scopeand importance of culture inbusiness

● Extensive presentation and practiceof communication skills

● Comprehensive teacher supportincluding ExamView® test-generatingsoftware and test bank

ElementaryStudent’s Book 978 1 4130 0902 6Student’s Book + AudioCD Pack 978 1 4080 0763 1

Workbook 978 1 4130 0903 3Teacher’s Resource Book 978 1 4130 0904 0Audio CD 978 1 4130 0906 4Assessment CD-ROMwith ExamView® 978 1 4130 0907 1

Pre-IntermediateStudent’s Book 978 1 4130 0908 8Student’s Book + AudioCD Pack 978 1 4080 0764 8

Workbook 978 1 4130 0913 2Teacher’s Resource Book 978 1 4130 0912 5Audio CD 978 1 4130 0910 1Assessment CD-ROMwith ExamView® 978 1 4130 1469 3

IntermediateStudent’s Book 978 1 4130 2185 1Student’s Book + AudioCD Pack 978 1 4080 0765 5

Workbook 978 1 4130 2859 1Teacher’s Book 978 1 4130 2858 4Audio CDs (2) 978 1 4130 2856 0Assessment CD-ROMwith ExamView® 978 1 4240 0886 5

Upper IntermediateStudent’s Book 978 1 4240 0065 4Student’s Book + AudioCD Pack 978 1 4080 0766 2

Workbook 978 1 4240 0066 1Teacher’s Book 978 1 4240 0068 5Audio CDs (2) 978 1 4240 0069 2Assessment CD-ROMwith ExamView® 978 1 4240 1617 4

Student’s Book 978 0 7593 9856 6Workbook 978 0 7593 9859 7Teacher’s Book 978 0 7593 9857 3Audio CDs (2) 978 0 7593 9853 5Assessment CD-ROMExamView® 978 0 7593 9852 8

CNN® Video 978 0 7593 9855 9

FEATURES

BEST PRACTICEBusiness English in a GlobalContextBill Mascull with David Kerridge

Level: Elementary to Upper IntermediateCEF Level: A1 – B1

Best Practice is a four-level course designedfor both pre-work and in-work students.

NEW BUSINESSMATTERSBusiness English with a LexicalApproachMark Powell with Ron Martinez, Rosi Jillett,Charles Mercer

Level: Intermediate to Upper Intermediate CEF Level: B1 – B2

Designed for both in-service and pre-servicecourses the fully updated New BusinessMatters offers a unique lexical/grammaticalsyllabus focusing on the language studentsneed to increase their fluency, understanding,and communication skills in business.


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DOUBLE DEALINGThe all-in-one business course you won’t want to put down!

James Schofield and Evan Frendo

Level: Pre-Intermediate to Upper IntermediateCEF Level: B1 – C1

A three-level business English course thatuses a powerful storyline to teach all theskills, vocabulary and grammar needed forstudents in work or pre-work.

All-in-one package—Student’s Book, Self-Study, Grammar reference and practicesections and Audio CD.*

*Separate self-study book for the Upper Intermediate level.

● Story-driven—motivating andstimulating for students

● Strong cross-cultural focus

● Flexible teaching for modular orsequential use

● Learner autonomy—self-study anddatabank sections

Pre-IntermediateStudent’s Book package 978 1 9027 4151 2Teacher’s Book 978 1 9027 4152 9IntermediateStudent’s Book package 978 1 9027 4174 1Teacher’s Book 978 1 9027 4148 2Upper IntermediateStudent’s Book withAudio CD 978 1 9027 4153 6

Self Study Workbook 978 1 9027 4183 3Teacher’s Book 978 1 9027 4154 3

ENGLISH FOR BUSINESS LIFEThe flexible business English course

Ian Badger and Pete Menzies

Level: Elementary to Upper IntermediateCEF Level: A2 – C1

English for Business Life is suitable for a widerange of training situations from in-companycourses in multinationals to colleges thattrain students for the workplace.

ElementaryCoursebook 978 0 4620 0755 7

Self-Study Book with Audio CD 978 0 4620 0756 4

Trainer’s Manual 978 0 4620 0757 1Class Audio CD (1) 978 0 4620 0758 8Pre-Intermediate

Coursebook 978 0 4620 0759 5


Trainer’s Manual 978 0 4620 0761 8Class Audio CDs (2) 978 0 4620 0762 5Intermediate*Coursebook 978 0 4620 0763 2


Class Audio CDs (2) 978 0 4620 0766 3Upper IntermediateCoursebook 978 0 4620 0767 0


Trainer’s Manual 978 0 4620 0769 4Class Audio CD(s) (2) 978 0 4620 0770 0

Flexible study hoursThe hours of study youcan achieve depends onwhich track you choose—Fast, Standard orComprehensive.

Join the Business English Clubat www.summertown.co.uk formultilingual wordlists andother teacher resources.

● Large number of short units withcustomisable sections

● Glossary of key business-relatedterms in the Course Book and Self-Study Guide

● Self-Study Guide to support theCourse Book or as a stand-aloneresource

● Comprehensive grammar syllabussupported by Language Notes andBusiness Grammar Guide

FEATURES

FEATURES

For table of contents and sample pages visit ngl.cengage.com/doubledealing

For table of contents and sample pages visit ngl.cengage.com/business

*Intermediate Trainer's Manual is available to download from the website

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PASS CAMBRIDGE BECSecond Edition

Ian Wood, Anne Williams, Paul Sanderson, Louise Pile with Marjorie Rosenberg, Sarah Curtis, Anna Cowper

Level: Preliminary - Higher

PASS Cambridge BEC is a practical course for students who wish to gain arecognised business English qualification. Focusing on relevant internationalbusiness situations, the course has been structured to provide students witha thorough preparation for the Business English Certificates (BEC).

This popular BEC series has been completely revised. All the componentshave been revised. The Student’s Books have new and updated listening andreading texts, and almost all of the photographs, charts and graphs havebeen replaced.

What’s New?• Updated texts, photographs and artwork• Updated topics to reflect business today• NEW reading materials • NEW re-recorded listening• NEW Teacher’s Book is packaged with the Class Audio CD

● 12 double units focusing on work-related situations

● Exam tests to consolidate learner's understanding

● Systematic review of key grammar and vocabulary

● Final exercise in self-study section of each unit gives exam practice

● 'Don't forget!' sections in each unit highlight grammar points

● Key vocabulary list with online bilingual glossary

KEY FEATURES

Taken from PASS Cambridge BEC Vantage Student's Book

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Contents

Student’s Book • A wide variety of relevant, work and business-related topics• Skills development and reviews of key language areas support students

in preparing for the exam• Exam practice sections in Vantage and Higher provide further practice

in examination skills• Exam focus feature prepares students directly for the examination• Self-study sections provide consolidated coursework and exam practice

Workbook • Grammar sections review and practice the language • Vocabulary sections recycle and extend key items • Reviews revisit the essential grammar and vocabulary from the

Student’s Books• Writing reference sections provide guidance on a range of texts: emails,

formal letters, reports, etc.

Teacher’s Book and Class Audio CD • Extensive teaching notes, ideas and essential advice for achieving

successful exam results• Full answer key and audioscript• Communication cards to give students valuable practice for the

Speaking Test

Pass Cambridge BEC Preliminary 2nd edStudent’s Book 978 1 1333 1320 5Workbook with Key 978 1 1333 1651 0

Teacher's Book with Class Audio CDs 978 1 1333 1754 8

Pass Cambridge BEC Vantage 2nd edStudent’s Book 978 1 1333 1557 5Workbook with Key 978 1 1333 1655 8Teacher's Book with Class Audio CDs 978 1 1333 1753 1

Pass Cambridge BEC Higher 2nd edStudent’s Book 978 1 1333 1322 9Workbook with Key 978 1 1333 1657 2

Teacher's Book with Class Audio CDs 978 1 1333 1752 4

Join the Business English Clubat www.summertown.co.uk formultilingual wordlists andother teacher resources.

Pass Cambridge BEC Preliminary 1st edStudent’s Book 978 1 9027 4125 3Workbook with Key 978 1 9027 4129 1Teacher’s Book 978 1 9027 4126 0Class Audio CDs 978 1 9027 4128 4

Self-Study Practice Testswith Audio CD 978 1 9027 4140 6

Progress to Vantage Student’s Book 978 1 9027 4143 7Workbook with Key 978 1 9027 4147 5Teacher’s Book 978 1 9027 4144 4Class Audio CD 978 1 9027 4146 8Pass Cambridge BEC Vantage 1st edStudent’s Book 978 1 9027 4130 7Workbook with Key 978 1 9027 4134 5Teacher’s Book 978 1 9027 4131 4Class Audio CDs 978 1 9027 4133 8


Pass Cambridge BEC Higher 1st edStudent’s Book 978 1 9027 4135 2Workbook with Key 978 1 9027 4139 0Teacher’s Book 978 1 9027 4136 9Class Audio CD 978 1 9027 4138 3


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PreliminaryStudent’s Book 978 1 9027 4180 2Workbook without Key 978 1 9027 4193 2Workbook with Key 978 1 9059 9203 4Teacher’s Book with Class Audio CDs 978 1 9027 4194 9Class Audio CDs 978 1 9059 9200 3VantageStudent’s Book 978 1 9027 4187 1Workbook without Key 978 1 9027 4195 6Workbook with Key 978 1 9059 9204 1Teacher’s Book with Class Audio CDs 978 1 9027 4190 1Class Audio CDs 978 1 9059 9201 0HigherStudent’s Book 978 1 9027 4188 8Workbook without Key 978 1 9027 4196 3Workbook with Key 978 1 9059 9205 8Teacher’s Book with Class Audio CD 978 1 9027 4197 0Class Audio CD 978 1 9059 9202 7

SUCCESS WITH BECThe multi-level course for students preparing for theBusiness English Certificates exams.

Rolf Cook, Mara Pedretti, Helen Stephenson, John Hughes, Paul Dummett with Colin Benn

Level: Preliminary to Higher • CEF Level: B1 – C1

BEC (Business English Certificate) is a business qualification thatdemonstrates an ability to use English in professional contexts. As a University of Cambridge ESOL examination it is officiallyrecognised by educational and professional organisations aroundthe world.

Success with BEC provides complete preparation for the BEC exams,but is also an ideal focus for in-company training courses and forbusiness people and students wishing to improve their English andjob prospects. The course covers the three levels of the exam: BECPreliminary, BEC Vantage and BEC Higher.

Ideal for:

BEC examination candidates: Complete exam preparation

In-work students: Business topics, business skills and the languagestudents need to get on in business

Pre-work students: Teacher’s Book contains suggestions foradapting activities and photocopiables for this type of learner

Each module is divided into:

● Business Topic lessons which teach vocabulary from BECtopic areas

● Business Skills lessons which focus on essentialcommunication skills

● Exam Spotlight lessons which present information about theexam, develop exam skills and provide exam practice

Diagnostic Tests for each level are also available on the websitengl.cengage.com/successwithbec

FEATURES

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SUCCESS WITH BULATSBusiness Language Testing Service

Nick Brieger and Jeremy Comfort

Level: Elementary to Advanced • CEF Level: A2 – C1

This test preparation material for Cambridge ESOL’s BULATS providesthree complete practice tests for the BULATS Standard Test.

● 3 complete BULATS practice tests for Language Knowledge andListening

● Tips on how to approach the test

● Answer sheets

● Multilingual version of instructions available on the website

ACHIEVE BULATSEnglish for International Business

Russell Whitehead and Mark Harrison

Level: Elementary to Advanced • CEF Level: A2 – C1

Helps BULATS candidates achieve their best score in the test as well asexpanding their knowledge about the business environment.

● Covers all the task types of the BULATS Standard Test

● Comprehensive preparation exercises

● Three complete practice tests

● Writing and Speaking Test sections

● Answer Keys

● Includes 2 audio CDs

Success with BULATSStudent’s Book with Answer Key and Audio CD 978 1 9027 4169 7Achieve BULATSStudent’s Book with Answer Key and Audio CD 978 0 4620 0783 0

For all table of contents and sample pagesvisit ngl.cengage.com/successwithbec

SUCCESS WITH BECTEACHER’SCOMPANIONThe Teacher’s Companion offersadditional resources for teachers acrossall three levels of the exam,Preliminary, Vantage and Higher.

Includes:

● Checklists for each exam with tipson exam skills

● Additional listening materialincluding examples from thespeaking test

● Additional grammar exercises andgrammar-based communicationactivities

● Communication activities topractise each of the four skills areas

● Diagnostic tests for each level ofthe exam, with answer keys

● Student’s Book answer keys foreach level

The book comes with a CD-ROM whichcontains the listening material as wellas PDFs of the:

— Communication activities

— Diagnostic tests with answer keys

— Student’s Book answer keys

Join the Business English Club atwww.summertown.co.uk for multilingualwordlists and other teacher resources.

Success with BECTeacher’s Companion 978 1 1113 5426 8

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Success with ILEC 978 1 9027 4184 0

Absolute Legal English 978 1 9050 8551 4

Areas of Law covered:

— Intellectual property

— Competition law

— Employment law

— Contract law

— Real property law

— Company law

— Environmental law

ABSOLUTE LEGALENGLISHA practical and stimulating coursebook forinternational legal English

Helen Callanan and Lynda Edwards

Level: Intermediate to Advanced • CEF Level: B2 – C1

Absolute Legal English is a comprehensive coursebook for studentsof law and practising lawyers who wish to work in an internationallegal environment and need to extend their language skills.

It is written in an accessible style by authors who combineexperience in language teaching and legal authority. It isinformative and engaging and uses a variety of proven techniquesfrom the field of language teaching combined with anauthoritative knowledge of appropriate legal matters.

The coursebook consists of nine units which cover the main areas ofinternational law. Each unit gives practice in all four key languageskills and all skills work is closely related to real working practice.

Absolute Legal English is suitable for students preparing for theILEC exam, with additional exam-type tasks for each ILEC paperplus specific exam advice.

Absolute Legal English contains a glossary of additional usefulterms as well as all the audio transcripts, answer key and AudioCD, making it suitable for both class and self-study.

SUCCESS WITH ILECInternational Legal English CertificateNick Brieger and Joanna Kosta


Success with ILEC provides both detailed information about andvital practice for the ILEC exam. The book and accompanyingaudio CDs will be invaluable for maximising exam results and areperfect for self-study.

● 4 complete ILEC practice tests and advice on how to approachthe exam

● Full answer key including model compositions for the Test ofWriting

● Audioscript for all the Tests of Listening content and a sampleTest of Speaking

● Language support sections for the Tests of Writing andSpeaking

For table of contents and sample units visit www.deltapublishing.co.uk.

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ABSOLUTE FINANCIAL ENGLISHJulie Pratten

Level: Intermediate to Advanced CEF Level: B2 – C1

Absolute Financial English is a coursebook for students following acourse of study in Financial English, written in particular forcandidates preparing for Cambridge ICFE.

It contains 10 units which provide over 60 hours of teachingmaterial. Each unit is divided into four sections with each sectioncovering one of the four skills; closely following the organisationof Cambridge ICFE.

Contents

For table of contents and sample units visit www.deltapublishing.co.uk

Absolute Financial English 978 1 9050 8528 6

ABOUT THE EXAM Introduction to the four ICFE papers/ Exam hints / Time Management

UNIT 1 INTRODUCTION TO ICFEACCOUNTING Standards / Accuracy of Accounts /History of Accounting

UNIT 2 THE FINANCIALENVIRONMENT FINANCIAL Institutions / Developments inAccountancy / CharteredAccountancy

UNIT 3 ACCOUNTING SYSTEMS Accounting Qualifications /Accounting Software / AccountingInterviews

UNIT 4 COMPANYPERFORMANCE Financial Statements / CompanyReporting / Disclosure

UNIT 5 AUDITING Basic Auditing / Principles /European and US system /Harmonization

UNIT 6 ETHICS Accounting Ethics / EthicalReporting Principles / Sarbanes-Oxley

UNIT 7 FRAUD Corporate Fraud / Changes inAccounting Law / ForensicAccounting

UNIT 8 BANKING Financial Reporting of CentralBanks / Banking Supervision / TheCredit Crunch

UNIT 9 INSURANCE Key Insurance Terms / Principles ofInsurance Accounting / RegulatoryFramework of Insurance

UNIT 10 BANKRUPTCY Language of Bankruptcy / The Roleof Insolvency Practitioners / Debt

● Introductory unit which describes the ICFE exam indetail including an introduction to each paper.

● Includes a SKILLS focus and an EXAM focus in everysection of each unit, so both language and exam skillsare introduced and practiced in a stimulating andmethodical way.

● Provides extensive practice of the text types and tasksfeatured in the exam.

● Offers tips and hints to assist candidates with eachsection of the exam.

● Focuses on training, not testing.

● Absolute Financial English can be used successfully inclass and also for self-study.

● Absolute Financial English comes with an Audio CD andincludes a Language Bank of Useful Language, as well asall tapescripts and the answer key.

FEATURES

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ACHIEVE TOEIC®

and ACHIEVE TOEIC® BRIDGEIntermediate to Advanced • CEF B1 – C2

Achieve TOEIC® is designed for higher-level studentsplanning to take the TOEIC® test. It features authenticpractice tests as well as giving strategies for preparingfor the test.

Achieve TOEIC® Bridge is ideal for lower-level studentswho want to take the TOEIC® Bridge test and need extrapreparation materials.

Each book includes:

● An overview and explanation of the contents of theTOEIC® and TOEIC® Bridge tests

● 3 Mini-tests to diagnose and review problem areas

● 2 full-length practice tests

● Strategies for preparing for each section of the testincluding study tips, examples and authenticexercises

● Audio CD

● Vocabulary and grammar review sections

● Answer key and audio script

COMPLETE GUIDE TO THE TOEIC® TEST Third Edition

Bruce Rogers

Level: Intermediate to Advanced • CEF Level B1 – C2

This fully revised edition of the Complete Guide to theTOEIC® Test provides learners with a clearly organised,step-by-step programme for maximising their test scoresand remains one of the most comprehensive and up-to-date guides to the TOEIC® test available.

Each lesson covers the seven parts of the TOEIC® Testand includes:

● ‘Format’, ‘Tactics’, ‘Preview Test’, ‘Testing’, ‘Skills-Building Exercises’, and a ‘Review Test’

● ‘Listening Comprehension’ and ‘Reading’ sections

● A ‘Q&A’ section provides background information onthe test

● ‘Eight Keys to Higher Scores’ suggest ways to preparefor the exam and gives overall strategies for takingthe TOEIC® Test

● Two complete practice tests

● An audio programme using a wide variety of accents,plus audio script and answer key

Student Book 978 1 4240 0296 2Student Book + Audio CD + AnswerKey Pack 978 1 4240 9945 0

Audio CDs (5) 978 1 4240 0377 8

Achieve TOEIC® Student’s Book 978 04620 0446 4

Achieve TOEIC® Bridge Student’s Book 978 04620 0445 7

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TALKING BUSINESS IN CLASSSpeaking activities for professional students

Chris Sion

Talking Business in Class provides teachers with a wealthof activities and suggestions for student-centredconversation classes. It is designed for use with students:

● Who need conversation as part of an ESP course

● Who want to talk about their occupation and work-related issues

● Who want general conversation practice tosupplement their professional conversation skills

There are more than 50 stimulating activities in thebook, divided into the following sections:

● The World of Work

● Me and My Job

● Bridging the Gap

● The Business of Thinking

● Presentations

THE BUSINESS ENGLISHTEACHERProfessional principles and practical procedures

Debbie Barton, Jennifer Burkart and Caireen Sever

The Business English Teacher is a book not only for teacherswho are thinking of making a career move into the field ofbusiness English teaching but also for those who wouldlike to increase their skills and develop their potential.

The Business English Teacher contains three distinctiveparts which focus in turn on theory, practice anddevelopment:

Part A

What is a business English teacher? The answer involvesa reassuring yet challenging mix of general and specificteaching skills, where the focus is always on the learners’needs. The authors look into who you teach, what youteach, where you teach and, above all, how you teach.

Part B

A bank of activities covering all the stages of asuccessful business English course from the verybeginning, investigating and practising the languageneeded for business skills and the language skills neededfor business. The sections cover telephoning andsocialising, emailing and negotiating, meetings andpresentations—not forgetting aspects of grammar,vocabulary and phonology.

Part C

A reflection on one’s current degree of success, withstrategies for further development, both as an Englishteacher in general and a business English teacher inparticular—in other words, as an all-round professional.

Talking Business in Class 978 1 9007 8364 4

The Business English Teacher 978 1 9050 8534 7

Delta Teacher Development Series is a pioneeringnew series of books for English Language Teachers. Formore information on this and other titles in the series

visit: http://www.deltapublishing.co.uk/titles/methodology/delta-teacher-development-series

Professional Perspectives is a series of practicalmethodology books designed to provide the teacher of

English with fresh insights, innovative ideas and originalclassroom materials. For more information on this and

other titles in the series visit:http://www.deltapublishing.co.uk/titles/methodology

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ENGLISH FOR CABIN CREWA course that gives cabin crew the language theyneed to communicate effectively in English whencarrying out their pre- and in-flight responsibilities

Terence Gerighty

Level: Intermediate • CEF Level: B1 – B2

English for Cabin Crew is an essential course for those preparingfor a career as a cabin crew member. It is equally suitable forthose already working in the industry who need to improve theircommunication skills when carrying out their pre and in-flightresponsibilities.

Student’s Book with Audio MP3 CD 978 0 4620 9873 9Class Audio CD 978 0 4620 9875 3

Teacher's Book and Achievement Testsavailable online - ngl.cengage.com/cabincrew

● English for Cabin Crew is a comprehensive coursedesigned to:

— Improve fluency and pronunciation

— Build key vocabulary and expressions

— Develop listening skills

● Ideal for self-study or for one-to-one or group teaching

● The student’s book is organised into three sections:

— Units 1-10 follow the routine stages of any flight

— Case Studies present real incidents involvingpassenger experiences and the actions of cabin crew

— Self Study provides additional practice exercises forindependent study

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Course Book with Audio MP3 CD 978 0 4620 9877 7Teacher’s Book 978 0 4620 9878 4Class Audio CD 978 0 4620 9879 1

The Student’s Book is organisedinto:

● 24 topic units covering each partof the gas and electricity supplychain

● 12 communication skills unitswhich develop fluency incommon work situations (e.g.presenting yourself and yourcompany, writing emails, formalmeetings)

● Grammar section with practiceexercises

Pre-course tests available todownload from:ngl.cengage.com/energyenglish

FEATURES

ENERGY ENGLISHFor the gas and electricity industries

Paul Dummett


Energy English is an essential resource for professionals working inthe gas and electricity industries who need to use English in theirwork. It is also suitable for those preparing for a career in theenergy sector.

Energy English is a comprehensive course designed to:

— Teach key industry vocabulary

— Improve fluency

— Develop listening skills

— Review key grammar points

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PROFESSIONAL ENGLISHSERIESLevel: Intermediate • CEF Level: B1 – B2

The five-volume series is designed for both pre-work students andthose already working. Learners will find a variety of practiceopportunities in problem-solving, critical thinking andprofessional communication.

Each title offers:

● Integrated four-skills approach

● Two-page lessons

● Grammar Reference

● International English audio programme

● Comprehensive Teacher’s Resource Book with photocopiable material

Also see pages 12 and 13.

ENGLISH FORPROFESSIONALSUCCESSHector Sánchez, Eric Tejada, Norma González, Arturo Frías, Isa Tirado, David Ramos

For university students who want touse English for internationalcommunication in professionalcontexts such as:

— Professional development

— Job-hunting

— Relocating

— On-the-job skills

— Language of the workplace

ENGLISH FORBUSINESSJosephine O’Brien

Provides pre-work students with thelanguage and life skills necessary topursue business-related careergoals. Topics include:

— Job-hunting

— Interview techniques

— Language of sales, marketing andfinance

— Corporate culture

ENGLISH FORHUMANITIESKristin Johannsen

Designed for university studentsspecialising in liberal artsprogrammes or studying for adegree in the social sciences.Integrated skills to practice Englishlanguage in these areas:

— Philosophy

— Language

— Arts

— History

— Social Science

ENGLISH FORHEALTH SCIENCESMartin Milner

Written for university students whowant to use their English forinternational communication inHealth Sciences fields. Students canpractise English language skills inthese job-related scenarios:

— Diagnosing

— Patient treatment

— Critical patient care

— Rehabilitation and long-termtreatment

— Patient referrals

ENGLISH FORSCIENCE ANDENGINEERINGIvor Williams

An integrated skills book providingpractice for university students andprofessionals specialising andworking in the fields of exactscience or engineering. Englishlanguage skills can be practiced inthese job-related scenarios:

— Research and development

— Design and testing

— Construction and manufacturingproduction

— Quality control and inspection,operation and maintenance

— Management

English for Professional SuccessStudent’s Book with Audio CD 978 1 4130 2087 8

Teacher’s Resource Book 978 1 4240 0007 4English For BusinessStudent’s Book with Audio CD 978 1 4130 2088 5

Teacher’s Resource Book 978 1 4240 0011 1English for HumanitiesStudent’s Book with Audio CD 978 1 4130 2090 8

Teacher’s Resource Book 978 1 4240 0012 8English for Science and EngineeringStudent’s Book with Audio CD 978 1 4130 2091 5

Teacher’s Book 978 1 4240 0013 5English for Health SciencesStudent’s Book with Audio CD 978 1 4130 2089 2

Teacher’s Resource Book 978 1 4240 0012 8


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FINANCIAL ENGLISHSecond Edition

Ian MacKenzie

Level: Intermediate to Upper IntermediateCEF Level: B1 – B2

Financial English new edition is a language practice bookfor anyone learning about or working in finance. It isdesigned for students preparing for careers in businessand finance as well as for people already working whowish to improve their English in this specialised field. Itis suitable for learners at intermediate level and above.

The book can be used as the core material for a course,and also by students working alone.

Financial English covers:

● Numbers

● Accounting

● Banking

● Corporate Finance

● Trade and Economics.

The units present and explain the fundamental conceptsof the different areas of finance, and define essentialvocabulary and terminology, as well as common financialidioms and metaphors.

Financial English contains a full answer key.

New to the Second Edition

• 80-90% new content – the material has been broughtright up to date

• A comprehensive, 24-page glossary of financialEnglish – some 800 or so terms that are in the book

TECHNICAL ENGLISHVocabulary and Grammar

Nick Brieger & Alison Pohl


A reference and practice book for class or self-study.Divided into vocabulary and grammar topic sections.

● 30 vocabulary topic units cover key technicalvocabulary drawn from professional activities andcompany profiles

● 20 grammar topic units review core grammar uses intechnical contexts

● Grammar glossary explaining key grammatical terms

● Vocabulary glossary of 1,500 key technical terms

● Answer key

Financial English 978 1 1118 3264 3

Technical English 978 1 9027 4176 5

Also see pages 12 and 13.

Join the Business English Club atwww.summertown.co.uk for multilingual wordlists.

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NATURAL BUSINESS ENGLISHBill Mascull

Level: Upper Intermediate to Advanced • CEF Level: B2 – C1

Natural Business English presents and practises not only essentialbusiness vocabulary and expressions, but also natural business languageusing idiomatic expressions and metaphorical language. This book isdesigned to help learners to understand this language, and to practiseusing it in appropriate ways to improve their fluency.

Natural Business English can be used in class or for self-study. It issuitable for people studying business English, doing courses with abusiness English component at university or equivalent level, as well asthose already working who need English in their careers.

Natural Business English covers both essential and natural businesslanguage that will lead to students’ fluency in the following key areas:

● Units 1-4 look at people, leaders, organisations and mergers andacquisitions

● Units 5-8 cover manufacturing, retailing, services and businessoperations

● Units 9-12 deal with products and customers, marketing andstrategy

● Units 13-16 look at research and development, human resources,accounting and finance

● Units 17-20 deal with financial markets, economic information, theglobal economy and the future of business

After each block of four units, there is a two-page review section. Ineach of these, there are sixty questions relating to language presentedin the previous units. Learners can consolidate learning, test themselvesand use the answer key to check their progress.

Natural Business English contains a glossary of words and expressions,and is also accompanied by a CD with audio presentation of much ofthe language in the book. This input includes business people andbusiness experts speaking, conversations, and research interviews, all ofwhich help learners to improve their pronunciation as well as enrichtheir vocabulary.

For table of contents and sample pages visit www.deltapublishing.co.uk

Natural Business EnglishBook with Audio CD 978 1 905085 72 9

NEW

Reference / Self-Study

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50 WAYS SERIESLevel: Intermediate to Upper Intermediate • CEF Level: B1 – C1

The 50 ways to improve your… series provides a range ofinstant ways to improve your communications skills inbusiness. Suitable for business people, language teachers,and trainers who wish to improve their communication skillcompetence through flexible and practical activities andthus ensure more successful business outcomes.

50 ways to improve your


PRESENTATION SKILLS INENGLISHBob Dignen

This title will support those presenting internationallydevelop their language skills and presentation style to be effective with a wide range of audiences. The bookcovers essential areas such as:

● Preparing, structuring and closing presentations● Cross-cultural communication● Why to present benefits not objectives● Building rapport with your audience● 10 ways to influence internationally● The value of improvisationand finishes with detailed advice on question handling.


BUSINESS ENGLISHKen Taylor

Provides instant ways to improve readers’ businessEnglish skills. The 50 ‘tips’ in this book include:

● Networking ● Socialising● Presentations● Telephoning ● Meetings

Containing a mixture of learning activities, thedifferent learning styles allow students to concentrateon specific areas which work best for them.

For table of contents and sample pages visit ngl.cengage.com/50ways

INTERCULTURAL SKILLSBob Dignen with James Chamberlain

This innovative title applies the theory of interculturalstudies to the practice of communicating in English in abusiness and professional context.

This title comes from an EFL tradition and blends:

● An understanding of culture ● An understanding of communication across cultures ● Focus on traditional situations but with greater

sensitivity to cultural/personal context● Examination of new areas such as team and leadership

to broaden beyond traditional EFL scope

Packaged with an Audio CD.


TELEPHONING ANDTELECONFERENCING SKILLSKen Taylor

With the advent of sophisticated digital telephonytechnologies and the pressure on business people not totravel unnecessarily for environmental reasons, theimportance of one-to-one phone calls and teleconferencingtakes on a new dimension. This book provides a range ofuseful tips and tasks to help business people whose firstlanguage is not English prepare for that all-important phonecall or teleconference meeting.

Packaged with an Audio CD containing extensive listeningpractice.


BUSINESS ENGLISH USING THE INTERNETEric Baber

The aim of this book is to develop specific English languageskills frequently used online such as:

● Reading and writing emails● Understanding websites● Taking part in online conferences and discussions

Also to introduce ways to use the Internet to continueimproving English via news websites, podcasts to improvelistening or setting up e-learning exchanges to practisespeaking English with a native speaker, online.

50 ways series50 ways to improve your Business English 978 1 9027 41 82 650 ways to improve your Presentation Skills 978 1 9027 41 86 450 ways to improve your Business Skills using the Internet 978 1 9027 41 89 550 ways to improve your Telephoning and Teleconferencing Skills 978 1 9059 92 06 550 ways to improve your Intercultural Skills 978 1 9027 41 85 7

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DELTA BUSINESSCOMMUNICATIONSKILLSLevel: Pre-Intermediate to Intermediate • CEF Level: B1 – B2

The Delta Business Communication Skills series is designed to help learners atpre-intermediate and intermediate level to master the key communicationskills required in international business English today.

Each book in the series is designed for classroom use, but is also suitable forself-study.

BUSINESS ENGLISHLANGUAGEPRACTICEGrammar and Vocabulary

Susan Lowe, Louise Pile

Business English Language Practiceaims to help learners of BusinessEnglish develop the grammar andvocabulary needed to participate inbusiness effectively. The book canbe used to support the rest of theDelta Business Communication Skillsseries, building on topics coveredthere, or can be used independentlyfor grammar and vocabularypractice.

Business English Language Practice isdivided into a Practice section and aReference section for bothvocabulary and grammar. Withineach, there are 12 vocabulary topicsand 12 grammar topics.

It opens with a Needs Analysis,encouraging students to considerwhat they need to focus on in orderto get the most out of the book andtheir learning.

The book features a LearningJournal, providing the opportunityto reflect on and personalise what isstudied in the book, and containsthe full answer key, enablingstudents to work alone or with ateacher.

For table of contents and sample units visit www.deltapublishing.co.uk

Business English Language Practice 978 1 9050 8529 3Meetings 978 1 9050 8518 7Presenting 978 1 9007 8395 8Negotiating 978 1 9050 8513 2Telephoning 978 1 9007 8379 8Emailing 978 1 9007 8381 1Socialising 978 1 9007 8394 1

Each book contains:

● A needs analysis to help learners to think about their strengths andweaknesses in English and to identify and prioritise their learningneeds

● A learning journal to help students monitor their learning duringthe course

● A review to help consolidate the language work students have donein each unit

● A reference section listing the vocabulary and useful phrasescovered in each unit

● A resources section containing a range of photocopiable material

● An answer key, including suggested answers, and transcripts

● Audio CD

FEATURES


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MEETINGSDavid King

Everyone has to attend meetings aspart of everyday business life—andmany of these meetings areconducted in English.

Meetings aims to help learners ofbusiness English develop the skillsand language needed to participatein meetings where English is themedium of communication,whether listening to otherparticipants, making points oracting as chair.

The book practises language andskills in the following areas:

● Opening a meeting

● Presenting information

● Problem-solving

● Explaining and clarifying

● Agreeing and disagreeing

● Summarising and closing

PRESENTINGSusan Lowe, Louise Pile

At some time or other most of ushave to make a presentation ofsome sort. Speaking to an audiencecan be a very challengingexperience in one’s own language,let alone in a foreign one.

Presenting addresses both the skillsand the language required for givingeffective presentations.

The six units cover:

● The first few minutes

● Using equipment

● Organising what you want tosay

● Maintaining interest

● Dealing with problems andquestions

● Summarising and concluding

NEGOTIATINGSusan Lowe, Louise Pile

Being able to negotiate well isimportant in a wide range ofbusiness situations, from agreeingdelivery terms with a supplier todiscussing working conditions withyour boss.

Negotiating focuses on the skills andlanguage students need to be ableto negotiate confidently andeffectively in both formal andinformal business situations.

The units cover:

● Preparing to negotiate

● Opening the negotiation

● Making and reacting toproposals

● Reaching agreement

● Involving others

● Concluding the deal

TELEPHONINGSusan Lowe

Telephoning works with the skillsand language required to conductsuccessful phone calls in English.

The units cover:

● Focus on listening

● Making calls

● Receiving calls

● Receiving and leaving messages

● Dealing with problems

● Conference calls

E-MAILINGLouise Pile

E-mailing aims to develop both theskills and language needed to writeeffective business emails in English.

The units cover:

● Getting started

● Structuring your message

● Being clear and concise

● Choosing the right level offormality

● Getting the tone right

● Checking before you send

SOCIALISINGDavid King

Socialising helps learners of businessEnglish to develop the skills andlanguage needed to establish andbuild effective social relationshipswith present and future businesspartners.

The book practises language andskills in the following areas:

● Opening a conversation

● Making conversation

● Building rapport

● Entertaining

● Making arrangements

● Leave-taking

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PRESENTING IN ENGLISH Mark Powell

Level: Intermediate to Upper Intermediate CEF Level: B1-B2

Presenting in English teaches students how to becomesuccessful presenters at conferences or meetings and isdesigned for students who need to use their English infront of audiences of any size. The course providesextensive practice activities at Intermediate to UpperIntermediate level and comes with audio CDs and answerkey making it ideal for both class use and self-study.

Structure of the book:

1. Getting Started

2. Exploiting Visuals

3. Using Your Voice

4. Basic Techniques

5. Further Techniques

6. Key Language

7. Handling Questions

NEW TO THIS EDITION

— 2 Audio CDs included at the back of the book

— Updated page design and unit introduction

Presenting in English 978 1 1118 3227 8

● The real language of professional speakers

● A comprehensive range of public speaking skills

● Techniques for handling an audience

● A unique attention to the structure and detail ofrhetorical language

FEATURES


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THE LANGUAGE OF MEETINGSMalcolm Goodale

Level: Intermediate to Upper IntermediateCEF Level: B1 – C1

This book presents and teaches all the language neededto participate effectively in meetings. Ideal for self-studyor class use, each flexible unit gives students theopportunity to practise what they have learnt whiledrawing on personal experience.

BUILD YOUR BUSINESSVOCABULARYJohn Flower

Level: Intermediate to Upper IntermediateCEF Level: B1 – C1

Build Your Business Vocabulary contains gradedvocabulary exercises in a wide variety of businessscenarios. An ideal complement to business Englishcourses and can be used in class or for self-study.

ENGLISH FOR I.T. AND THEINTERNETLesley Gourlay, Paul Hullock


A practical reference book including:

● The most commonly-used terms in IT

● Language focus on pronunciation and usage

● Dialogues illustrating typical conversations betweenhelpdesk operators and other IT professionals

● List of common abbreviations used in email

Not available for sale in Poland

The Language of Meetings 978 0 9067 1746 2Build Your Business Vocabulary 978 0 9067 1787 5English for IT and the Internet 978 1 8448 0527 3

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SUMMERTOWN READERSFictional readers to complement business courses or to enjoy as standalone extended reading materials.

Level: Pre-Intermediate to Advanced • CEF Level: A2 – C1

Summertown Readers are aimed at young adults/adults studying business English or using English at work. The storylines offer intrigue, murder and mystery to capture the reader and encourage reading for pleasure.

● Each reader is supported by an audio MP3 CD and comes with a unit glossary

● Activities are on the website

ROOM SERVICEPre-Intermediate

James Schofield

This is a collection of short stories ofexperiences when staying in a hotel.Adventure, disaster, funny and frightening.

SUPERSTARPre-Intermediate

Doug Campbell

John decides to give up his office job forsomething more exciting—managing a popband!

MEET ME IN BRAZIL Pre-Intermediate

Julie Woodward

It’s a case of mistaken identity whenbusinessman Mike Carrington travels toBrazil on business.

PERIL IN VENICEIntermediate

James Schofield

An exclusive Wellness Centre near Veniceis the holiday destination for an exhaustedyoung executive. But is it as it should be?

THE TOP FLOORIntermediate

David Evans

A chilling mystery unravels when Maha’sboss disappears on a business trip and shehears noises coming from the supposedlyempty neighbouring office.

Pre-IntermediateMeet me in Brazil 978 0 4620 9880 7Room Service 978 1 9059 9208 9Superstar 978 0 4620 9876 0IntermediateThe Top Floor 978 0 4620 9882 1Peril in Venice 978 1 9027 4191 8Double Trouble 978 0 4620 9881 4Upper IntermediateSink or Swim 978 0 4620 9884 5Awayday 978 0 4620 9883 8Ekaterina 978 1 9027 4192 5

DOUBLE TROUBLEIntermediate

James Schofield

Identical twins whose lives couldn’tbe more different find themselvestrading places.

EKATERINAUpper Intermediate

James Schofield

“My name is Ekaterina. I am elevenyears old. I am dead.” Who is she?What does it mean? This mysteriousmessage continuously appears onthe website of a mining company.

SINK OR SWIMUpper Intermediate

Andy Cowle

Unfairly sacked by an unpleasantboss he lost his savings, his houseand almost his wife. What will theoutcome be when Eddie comes face-to-face with his old boss?

AWAYDAY Intermediate

Chris Faram

An office ‘awayday’ tests more thanthe moral and physical strength offriends Charlie, Driller and Beano.

For a full synopsis of each story and a sample of the audio file visit ngl.cengage.com/summertownreaders

Contact O

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HEAD OFFICE—Europe, Middle East, Africa

National Geographic LearningCheriton House, North Way,Andover, Hampshire, SP10 5BE, UKTel: +44 (0) 1264 332424Fax: +44 (0) 1264 342762

REGIONAL OFFICES &REPRESENTATIVES—Europe, Middle East, Africa

UK AND IRELAND Helen Smedley - ELT Sales ExecutiveTel: +44 (0)1264 342896Mobile: +44 (0)7793 264604Email: [email protected]

SPAIN & PORTUGALHeinle ELT, part of CengageLearning, SpainRodríguez San Pedro, 2, despacho 11328015 MadridTel: +34 91 593 45 59Email: [email protected]

CYPRUS, BELGIUM,NETHERLANDS &LUXEMBOURGEileen Fryer - ELT ConsultantTel: +44 (0)7921 582 094 (mobile)Email: [email protected]

GERMANY, AUSTRIA & CZECHREPUBLICLiz Huntley Senior Account ManagerTel: +44 (0)7793 264 606 (mobile)Email: [email protected]

NORTHERN AND WESTERNEUROPECarlos GimenoSales ManagerTel: +44 (0)7801 133758 (mobile)Email: [email protected]

FRANCEAmélie FédouTel: +33 6 30 11 89 74Email: [email protected]

SWITZERLANDStuart BeaumontELT ConsultantTel: +41 (0)765 391 441 (mobile)Email: [email protected]

CENTRAL AND EASTERN EUROPELiz HuntleySenior Account ManagerTel: +44 (0)7793 264 606 (mobile)Email: [email protected]

MIDDLE EASTDoruk Denkel - Sales Manager Middle East and North AfricaTel: +90 532 690 2636 (mobile)Fax: +90 312 439 1140 Email: [email protected]

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NATIONAL GEOGRAPHIC LEARNING OFFICESTo place an order or to request samples, please contact your local representative

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HEAD OFFICE—AsiaCengage Learning Asia Pte.Ltd.

151 Lorong Chuan#02-08 New Tech ParkSingapore 556741Tel: +65 6410 1200Fax: +65 6410 1208Email: [email protected]: www.cengageasia.com

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Cengage LearningNational Geographic Learning20 Channel Center StreetBoston, MA 02210Tel: 877 633 3375Fax: 800 487 8488Visit: ngl.cengage.com, click‘Contact Us’

Contact Us

ngl.cengage.com 29

• View our online interactive catalogue at:http://ngl.cengage.com/business_catalogue_emea

• For a full list of Delta Publishing titles visit: www.deltapublishing.co.uk

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Documents

2013 Business ESP Catalogue - 圣智学习