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企業社會責任是企業廿一世紀的競爭力。善盡企業社會責任,發揮企業公民精神是遠東百貨堅持努力的目標。未來,我們將持續深化企業社會責任的策略與文化,追求企業獲利同時也考量對社會及環境帶來的影響,創造經濟、社會、環境三贏的永續成長模式,讓企業價值效益與整體社會進步共榮共好、共同成長。
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2014
Retai leader, Detai leader.
012014
(http://fedsenews.com.tw/csr/Index/CSRIndex.aspx)
201420141112312012
2015 20166
2014
Global Reporting Initiative, GRIGRI G4 Core
GRI G4AA1000 (AccountAbility) Type 1 Moderate Level
1617(02)[email protected]
02 032014
City
(Michael E. Porter)
2014A++ 1,393City
2014
20142014LEAD
2014LEAD20152016
CSR
20153CSRCSRCSRCSR
Retail isDetail
CONTENTS
G 1.1 081.1.1 081.1.2 10
01 02 03
Lead the Industry
1.3 14
1.3.1 14
1.4 17
1.4.1 18
1.4.2 19
1.5 20
1.5.1 20
1.5.2 22
1.2 11
1.2.1 11
1.2.2 11
1.2.3 13
E 2.1 282.1.1 282.1.2 33
2.1.3 34
Lead a Green Life CSR
2.2 35
2.2.1 35
2.2.2 38
2.3 40
2.3.1 40
2.3.2 40
2.3.3 41
3.1 44
3.1.1 44
3.1.2 46
3.1.3 47
3.1.4 51
3.1.5 53
S Lead the Fashion 3.2 543.2.1 543.2.2 55
3.2.3 56
3.2.4 57
3.3 59
3.3.1 59
3.3.2 60
3.3.3 62
4.1 72
4.1.1 72
4.1.2 77
4.1.3 80
C Lead our Customer GRIG4 92 98
4.2 81
4.2.1 81
4.2.2 83
4.2.3 84
4.2.4 85
4.3 86
4.3.1 86
4.3.2 88
4.4 89
4.4.1 89
4.4.2 90
4.5 91
4.5.1 91
Lead the Industry
G 1
2014
423.18City Incubator :
Mega & Top12
A++
20153CSR
CSR
08 092014Lead the Industry
1.1
1.1.1 196748
56
()
1967
1618
1793
2903
2014
* ()()
32
(Mega City)28
152
581
21
20
323
(Top City)251
537
210
Mega City Top City
(City)
5000
10 112014Lead the Industry
1.1.2
30
2014
()
/
(EUROPEANCHAMBEROFCOMMERCETAIWAN)
(Intercontinental Group of Department Stores, IGDS)IGDS
1.2
1.2.1
1.2.2 20142014
3.74%20132.23%20143,00020136%
20144232013277%(Top City)10425%Mega City8320%2014http://fedsenews.com.tw/shareholder/tw/2015/20150610001.pdf
12 132014Lead the Industry
1.2.3 20143,0003,0616%
O2O (Online to Offline)
(Top City)48CSR
4.3
4.1
2012 2013 2014
39,121,476 39,660,401 42,318,339
(IFRS) 9,451,045 9,654,548 10,193,869
3,369,907 3,403,138 3,559,957
1,162,426 1,268,948 1,587,730
917,334 1,410,592 443,884
253,295 265,944 237,965
218,296 227,757 264,584
1,608,169 2,185,839 1,529,065
EPS() 1.15 1.53 1.07
() 1.10 1.35 1.00
1,506,867 1,904,818 1,439,196
() 0.80 1.15 1.00
() 0.30 0.20 -
7,207,876 8,385,418 7,961,851
a 1,388,767 1,415,500 1,375,548
b 1,506,867 1,904,818 1,439,196
c 218,296 227,757 264,584
d 6,282 17,873 11,867
20122013201320142014
14 152014Lead the Industry
9www.feds.com.tw/shareholder.aspx
201448100%175%
1. (2014328)
2. (20141110)
201220142015
201421.4.1
2012 2013 2014
30-50 - - -
1 1 1
50
5 5 5
3 3 3
9 9 9
1 1 1
5 5 5
3 3 3
1.3
1.3.1 2013
16 172014Lead the Industry
1.4
2014
CSR
(Corporate Social Responsibility)
20153CSR
CSRCSR
()
18 192014Lead the Industry
1.4.2
2014
1.4.1
20142014
2014
(
/
)
/
20 212014Lead the Industry
//
/
//
//
/
/1//
//
//
/
NGO///
/
1.5
1.5.1
AA1000 AA1000 Stakeholder Engagement Standard10
/VIP//2//
/
/
/ /
//
//
/
////
22 232014Lead the Industry
GRI21129 / 12
201421GRI G4
/
1.5.2 AA1000AA1000
Account Ability Principles StandardGlobal Reporting InitativeGRI
21
GRI
24 252014Lead the Industry
GRI G4
/
CSR
()()()
GRI G4
/
ELead a Green Life
2CSR
4%
420,000
42,215
28 292014Lead a Green Life CSR
2.1
2.1.1
201420155%2012LEDLight Emitting DiodesLEDLED
20122014
LED
LED
LED*
LED/
1,755 41,263 1,799,421 1,755 111,386 833 62.95 %
1,052 11,468 600,280 2,900 147,080 1,611 92.2 %
1,568 20,180 1,032,515 1,568 89,550 824 77.47%
148 4,475 201,000 148 16,180 139 72.34%
2,289 33,191 1,885,450 2,289 98,005 770 66.13%
3,307 40,311 2,526,687 3,307 206,735 1,977 80.5%
2,077 41,741 1,649,100 2,077 213,950 2,046 80.49%
927 11,134 596,029 927 48,725 447 77.15%
13,123 203,763 10,290,482 14,971 931,611 8,647 78.13%
1 CDMLED2013201461.96 %
2 LED
2012201414,97110,290,482931,611203,76378.13%11,8808,647325,940,502LEDCDM-TLEDLEDLED201320143,46861.96%
20122014
20122014
2012()2013
()2014
()20142013
10,896 10,564 9,827 -6.97%
19,527 18,958 17,537 -7.50%
38,079 37,125 37,258 0.36%
16,946 14,954 13,717 -8.28%
24,963 23,827 23,057 -3.23%
48,675 46,116 42,818 -7.15%
5,000 4,614 4,209 -8.77%
19,628 19,152 18,531 -3.24%
30,698 28,812 27,790 -3.55%
11,792 11,654 11,442 1.83%
226,204 215,776 206,186 -4.44%
20120.35%20130.37%20140.37%
30 312014Lead a Green Life CSR
201420134%201420138.77%2014B0.36%
2012201420112013
EUIElectricity Use IntensityKwh/m2year2014
2014
0
100
50
150
200
250
300
350
400
450
0
50
100
150
200
250
300
350
400
339
283243
289313
245
334
271 270 266
400380
357 355
406
346 334 332356
392
(EU
I)
Kwh/m2year
(EU
I)
Kwh/m2year
2014
0
100
50
150
200
250
300
350
400
450
0
50
100
150
200
250
300
350
400
339
283243
289313
245
334
271 270 266
400380
357 355
406
346 334 332356
392
(EU
I)
Kwh/m2year
(EU
I)
Kwh/m2year
2014
Kwh/m2yearKwh/m2year
Kwh/m2year
(EUI)
(EUI)
(EUI)
385375365355
32 332014Lead a Green Life CSR
20132014
2013()2014
() 20142013
85 83 -2.27%
161 160 -0.30%
318 336 5.70%
133 126 -5.15%
196 206 4.89%
356 351 -1.62%
33 30 -9.48%
149 160 7.81%
236 256 8.47%
47 47 -0.32%
1,714 1,755 2.40%
/-
4,323 4,147 -4%
20132014201420132.40%2014201326.7201420134%20142013
2.1.2
201410,513,59620142,272,111
2014
2014
t-CO2e
2012 117,852
2013 112,419
2014 107,423
1 20140.521CO2e/
2
2442
20
1012
20
72
36
19 / 20
18
34 352014Lead a Green Life CSR
2.1.3 2010
20152014Ecology, Energy saving, Waste reduction and HealthEEWHRC50(Mega Tower)
2.2
2.2.1
20122014
20122014
2012 2013 2014
823,000 981,000 983,000
5,844,000 5,844,000 6,024,000
6,667,000 6,825,000 7,007,000
20122014
2012 2013 2014
16,618,176 16,618,176 17,052,156
36 372014Lead a Green Life CSR
2014
Happy Go
Happy Go
38 392014Lead a Green Life CSR
2.2.2
/2014
2015
2014
3/1-3/2
3/9
3/29
EARTH HOUR20:30
9/27
3C
10/3
24L ()*2720
2014120,000
1,326
201460,000
2
52.5
2014240,000
40 412014Lead a Green Life CSR
2.3
2.3.1
FSC COC
2.3.2
GOHAPPY201410Happy Cash2015
20132012305,000
2.3.3 2011Top City
5LED139,127.063,000
201338,497201442,2152014536
3402,300
2014201412
Happy Cash
SLead the Fashion
3
70%
32,644
44%
177
44 452014Lead the Fashion
3.148
3.1.1 20141,596197
30%70%3611201419125%75%2353066.8%13%201316201419100%59%41%
()
2012 2013 2014
1,952 1,834 1,793
560 534 526
1,392 1,300 1,267
()
2012 2013 2014
1,731 1,702 1,596
221 132 197
1,952 1,834 1,793
2012 2013 2014
30
30 1.67% 28 1.56% 33 1.84%
156 8.70% 113 6.30% 124 6.92%
186 10.37% 141 7.86% 157 8.76%
30-50
5 0.28% 29 1.06% 20 1.12%
50 2.79% 44 2.45% 46 2.57%
55 3.07% 63 3.51% 66 3.68%
50
2 0.11% 4 0.22% 6 0.33%
2 0.11% 2 0.11% 6 0.33%
4 0.22% 6 0.33% 12 0.67%
2012 2013 2014
30
48 2.68% 23 1.28% 38 2.12%
163 9.09% 58 3.23% 132 7.36%
211 11.77% 81 4.52% 170 9.48%
30-50
8 0.45% 7 0.39% 9 0.50%
14 0.78% 14 0.78% 12 0.67%
22 1.23% 21 1.17% 21 1.17%
50
0 0.00% 0 0.00% 0 0.00%
0 0.00% 0 0.00% 0 0.00%
0 0.00% 0 0.00% 0 0.00%
2012 2013 2014
30
178 154 133
611 485 437
789 639 570
30-50
287 282 289
717 739 737
1,004 1,021 1,026
50
95 98 104
64 76 93
159 174 197
2012 2013 2014
7 8 7
2 2 2
9 10 9
6 5 4
4 4 4
10 9 8
34 33 32
8 8 8
42 41 40
46 472014Lead the Fashion
3.1.2
44%201487%97%137%
/
201432%79%114%>1
3.1.3
201411280,000
16
201420112014
2014
(%)
63
51
3
7
-48
-23
(%) 44
12
87% 97% 137%
48 492014Lead the Fashion
2012 2013 2014
(IR) 0 0 0
0 0 0.173 0 0 0.084
(ODR) 0 0 0 0 0 0
0 0 0
(AR) 0 0 0 0 0 0
0 0 0
(LDR) 0 0 0 0 0 0
0 0 0
0 0 0 0 0 0
0 0 0
1. GRI (IR)= / 200,0002. GRI (ODR)= / 200,0003. GRI(AR)= / 4. GRI (LDR)= / 200,0005.
201437742014
17
1/31
2014
2012712014131
2014
47%
38%
65%
300
2012 2013 2014
(IR)
0 0 0.367
0.02 0.22 0.15
0.14 0.15 0.21
(ODR)
0 0 0
0 0 0
0 0 0
(AR)
0 0 0
0.001 0.001 0.001
0.001 0.001 0.001
(LDR)
0 0 5.51
25 9 1
18 7 2
0 0 0
0 0 0
0 0 0
1. GRI (IR)= / 200,0002. GRI (ODR)= / 200,0003. GRI(AR)= / 4. GRI (LDR)= / 200,0005.
50 512014Lead the Fashion
2014
20152014
1990
2014
3.1.4
/
52 532014Lead the Fashion
(On the Job TrainingOJT)201432,644
20141233
/
2014
3.1.5
200571
2014
10.43
1.38
54 552014Lead the Fashion
3.2
3.2.1 10
CSR
24
201420141151240700315
3.2.2
20133D Station3DDesignDesireDream20143201441
FUN20149Fun
3030301012,400
MIT20149
1facebook4,773
2013
20143020
56 572014Lead the Fashion
20149375250
2014102014
120020
201411614
Yii1069
3.2.4
(Mega City)
World Gym100 150Oster
20141112
2014
16703
3.2.3
20143
302520147
201410
443VIPIDF1000IDF200
58 592014Lead the Fashion
3.3 2014
3.3.1 2014
201481
20145FUN 20148ing500k
20143
125-
21315
maji 1104maji20
120
APPLE Line
APPLE Line2COIN4581
60 612014Lead the Fashion
3.3.2
11
11301,549
20146
Dailo100502,00010
201412
-
10040;
10
3C100
62 632014Lead the Fashion
3.3.3
614
Club25
1000100002014100010000
1,00010,0009150
8,28530,00038,285
2014
1/3-2/9
1/4
1/4
1/5 103
1/16-1/17
1/17
1/18
1/18-1/19
1/22
1/23
1/25
1/27
2/14
2/23 Infinite Love
2/28
3/2 DC
3/8 LOVE STORY
3/8
3/15
3/19
3/23
3/23
3/24
3/29-3/30
3/304/12 LIVE SHOW
4/2
4/2
64 652014Lead the Fashion
4/3-4/16
4/5
4/10-5/12
4/12
4/134/194/26
4/19-4/20
4/26
4/26-4/27
4/27
4/27
5/1
5/1
5/1-6/30
5/2
5/2
5/3
5/3
5/3
5/3
5/35/10
5/4
5/10
5/10
5/10
5/10-5/11
5/10-5/11 DIY
5/11
5/13
5/14
5/16
5/17
5/22-5/28 50
5/24
5/24-5/25
5/27
5/28
5/31
5/31
5/31
5/31 FUN
6/1
6/6-7/13 vs
6/8
6/14
6/16 KT
6/21
6/24-7/13
6/25
6/26-7/6 50
6/28
6/28
6/28-6/29
7/1-8/31
7/4
66 672014Lead the Fashion
7/5
7/5
7/5-7/6
7/5-10/12
7/12-7/13
7/13
7/14
7/15-8/19
7/17 3C
7/18 Mr.Onion
7/19
7/19
7/20
7/22 Mr.Onion
7/24
7/26-7/27
7/30-8/6
7/31-8/8
8/1 K
8/2
8/2
8/6-9/15
8/6
8/8
8/9 ing
8/10 150
8/11-9/3
8/15
8/16 k
8/16
8/16
8/17 APPLE Line
8/21 II
8/23
8/24
8/28
8/29-9/9
8/31
9/4
9/6
9/6
9/10
9/12-9/26
9/13
9/139/20
9/17 FUN
9/20
9/24
9/27-9/28
10/1-11/30
10/2
10/2
10/4-10/5
68 692014Lead the Fashion
10/5
10/5
10/9
10/9-10/12
10/11-10/19 Let's
10/12
10/18
10/19
10/25
10/30
11/1
11/1
11/6
11/8
11/9
11/14
11/20
11/20-11/28
1000 10000
11/22
11/29-11/30
12/1-12/7
12/1-12/31
12/3
12/5 !
12/5
12/5-2015/2/3 Cavalia
12/6
12/6
12/6-12/25
12/7
12/7-12/21
12/9
12/12
12/13
12/13 /
12/13
12/13
12/14
12/14
12/16
12/19
12/20
12/20-12/21
Lead our Customer
4C103
()B
72 732014Lead our Customer
4.1
4.1.1
2014101
201440
119
74 752014Lead our Customer
(Mega City)119
Automated External DefibrillatorAEDAEDAEDAEDAEDCardiopulmonary ResuscitationCPRAEDAED
2011AED201488AED
AED
AED AED
6 1 1F
5 2 1F / 11F
7 3 B3F / 1F / 8F
5 1 1F
14 1 6F
21 4 B1F / 1F / 5F / 10F
2 1 1F
8 1 1F
2 1 1F
6 1 8F
3 1 2F
537
AED
76 772014Lead our Customer
103B
20143024
4.1.2
CO220152014
78 792014Lead our Customer
80 812014Lead our Customer
4.1.3 2011(Top City)(Mega City)
2010
(Gondola)50
4.2
4.2.1
82 832014Lead our Customer
4.2.2
3C
9
/
20
DM
DM
84 852014Lead our Customer
/
6
5
()
201496%
4.2.3
2014
4.2.4
GOHAPPY
()
86 872014Lead our Customer
4.3 20142014
4.3.1
88 892014Lead our Customer
4.3.2
1995FE21' World Gourmet20149FE21' World GourmetMariage Frres60,000
FE21' World Gourmet
20149FE21' World Gourmet10
4.4
4.4.1
2013 2014 2014
83.67 83.71 4/105/11305
78.95 81.925/15/3130020147/127/231,000
92% 6/17/132,050
80% 87% 300
86.9 93.2200
85.52% 93.57%4/106/2500
2013
90 912014Lead our Customer
4.4.2
0800e-mail
4.5 2012101
4.5.1 2005Happy Go20141,100
2,300
ISO 27001(ISMS)(TPIPAS)
em
ail
92 932014GRI G4
GRI G4
G4-1G4-2
1.4
020317
G4-3G4-4G4-5G4-6G4-7G4-8
1.1 08
G4-9 1.2.2 11
G4-10G4-11
3.1.1 44
G4-121.5.2 4.2
2281
G4-13 1.1.1 08
G4-141.1 4.2
0881
G4-15G4-16
1.1.2 10
G4-171.2.2 1.5.2
1122
G4-18G4-19G4-20G4-21
1.5.2 22
G4-22G4-23
G4-24G4-25G4-26G4-27
1.5.1 20
G4-28G4-29G4-30G4-31G4-32G4-33
01
G4-34 1.3 14
G4-56 1.4.2 19
DMA 1.2.3 13
G4-EC1 1.2.3 13
G4-EC2
2.1 28
G4-EC3 3.1.5 53
DMA 3.1 44
G4-EC5
3.1.2 46
G4-EC6
3.1.1 44
DMA
2.1.1 28G4-EN3
G4-EN5
G4-EN6
94 952014GRI G4
DMA
2.1.1 28G4-EN8
DMA
2.2.1 35G4-EN23
DMA2.2.1 2.3.1 2.3.2
354040
G4-EN27
G4-EN28
DMA
2.2.1 35G4-EN29
DMA
2.1.2 33G4-EN30
DMA
2.1.1 28G4-EN31
DMA
4.2.1 4.3.1
8186
G4-EN32
G4-EN33
DMA
4.4.2 90G4-EN34
DMA
3.1.1 44G4-LA1
G4-LA2
3.1.5 53
G4-LA3
3.1.2 46
/
DMA
3.1.2 46G4-LA4
DMA
3.1.3 47
G4-LA5
G4-LA6
G4-LA7
DMA
3.1.4 51G4-LA9
G4-LA10
G4-LA11
3.1.2 46
DMA
1.3.1 14G4-LA12
DMA
3.1.2 46G4-LA13
DMA)
3.1.3 47G4-LA14
DMA)
3.1.3 47G4-LA16
G4-HR2
3.1.3 47
96 972014GRI G4
DMA
3.1.3 47G4-HR3
DMA
3.1.3 47G4-HR4
DMA
3.1.3 47G4-HR6
DMA
3.1.3 47G4-HR8
DMA
3.1.3 47G4-HR12
DMA
3.2.1 54G4-SO1
G4-SO2
DMA
1.4 17
G4-SO3
G4-SO4
G4-SO5
DMA
1.2.2 11G4-SO7
DMA
1.4.2 19G4-SO8
DMA4.1 4.2 4.3
728186
G4-PR1
4.1.2 4.2.1 4.3.1
778186
G4-PR2
4.3.2 88
DMA
4.2.2 83G4-PR3
G4-PR4
G4-PR5 4.4.1 89
DMA
4.2.1 4.2.3 4.2.4 4.3.1
81848586
G4-PR6 4.3.1 4.3.2
8688
G4-PR7
4.2.3 84
DMA
4.5.1 91G4-PR8
DMA
4.3.2 88G4-PR9
98 992014
Corporate Social Responsibility Report
161802-77278168www.feds.com.tw