ABHISHEK JAINNoida Uttar Pradesh • +918373928552 • abhishekjain.tu@gmail.com

Business Analyst (IT Analyst/Tech Lead)

Summary

Business Analyst with specialization in the design, development and refinement of major Insuranceapplications. Extensive technical skills with ability to troubleshoot, design and implement proven

solutions. Self-starter, out-of-the-box thinker, highly analytical, team player with excellentcommunication skills. Takes initiative, proactive and delivers - to meet key milestones and business

objectives.

Work History(4.9 Years)Jan 2015 - Present Business Analyst: Life Insurance

TataConsultancy ServicesProject Description: To maintain, enhance and support the Regional Life System of Global InsuranceClient to align with business requirements involving areas from New Business to Underwriting and PolicyService to Claims.

Responsibilities:

Dealing with day to day Business issues on policies relating to claims, new business capture, reportingfor different variants of product involving Life traditional and Unit Linked.Estimation, Impact Analysis, Gap Analysis for change requestsDeveloping Functional Specifications, Technical Specifications.Handling the release management process.Analysis of data (Policy/Claims/Policy Change)Coordinating with Business Users of 8 different countries across APAC for critical issues and processes.Building strategic relations with Clients and Users to achieve business-technology alignment byunderstanding their pain areas and providing a solution accordingly.Maintaining user confidence and protecting operations by keeping information confidentialProviding Signoffs based on functional testing and after the completion of regression testing fromtesting teams for deployment purpose.

Jan 2014 - Jan 2015 Business Analyst/Product Development: Life Insurance

Tata Consultancy Services (Hong Kong Onsite)Project Description: To design system for launch of new Investment Linked product (Pavo InvestmentInsurance Plan).

Responsibilities:

To access the total scope of the project based on the Business Requirement Specifications and toprovide the high level approach to the Business Users along with the time and cost estimation(“Component Based Estimation”).Responsible for product enhancement, facilitating UAT and end to end smooth process involvingfrequent client communication and Liaising Development and Testing team.Develop architecture for product enhancement, review system test cases, and facilitate UAT in liaisonwith Business and Development team.Managing and Co-coordinating both internal and external business stakeholders and strategicpartners of client.

https://www.visualcv.com/0sjng-4q5te

Education

Certifications

Skills

To share the progress of overall project on regular basis with client and business.

Jul 2011 - Jan 2014 Developer/TeamMember/Requirement Owner/Tester

TataConsultancy Services Project Description: Strategizing and enhancing the existing functionalities of the Regional Life System(RLS) of AXA including the UAT, implementation and support of all 8 regions across APAC simultaneously

Responsibilities:

Excellent proficiency in IBM Iseries AS400 operating system which provides the ability to execute anddevelop RPGLE programs to manage the Business Data along with Functional aspectsPreparation of Functional Specification document, design document, development and unit testing,following coding standards to provide the required output.Understanding functional specifications and complex business requirements and translate them intotechnical specifications.Improving systems by studying current practices; designing modificationsInterface, Reports Layout and test case design and documentationEngaged in providing the quick solution for the defects raised during SIT and UAT.

May 2015 - May 2016 Post-Graduation in Business Analytics

Great Lakes Institute of Management Great Lakes' PGPBA program has an industry endorsed unique pedagogy that blends generalmanagement and analytics to make you business ready in analytics. That's why Great Lakes PGPBAprogram is ranked top business analytics programs in the country and is trusted by several workingprofessionals.

Jul 2007 - Jun 2011 Bachelor of Technology in Electronic and Instrumentation

Thapar University

Apr 2015 - Present Associate ,Life management Institute(ALMI,Loma280)

LOMA,USAI'm able to: understand many of the inner workings of life insurance

companies; gained expertise in operations, products and management; and increased

knowledge about investment principles and institutional investing.

Analytical TechniquesWell versed with statistical techniques used for exploring insights from data,classification,predicting. Techniques involve Logistic Regression, Linear Regression,Cluster Analysis, Principal Component Analysis, Time Series Analysis, Decision Trees,Neural Networks etc.

Problem Solving I believe the entire project is a solution to a problem. At the highest level, I can easilyfacilitate a shared understanding of the problem, the possible solutions, and candetermine the scope of the project.

Business Analysis

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Capstone ProjectUS Health Insurance Market Place Study (Feb 2016-Present)

Capstone project is an academic project aligned to my current on going Post Graduation from Great Lakes Institute of Management.For this Capstone we have identified below problems to help out the customers to take the informed decisions in buying an insuranceplan.

How do plan rates and benefits vary across states?How do plan benefits relate to plan rates?How do plan rates vary by age?To identify best plan for a given profile

InternshipInternship Project on Automation and Analysis of DVR and ST-Media player in the department of HED (Home EntertainmentDept.) At ST-Microelectronics for 6 months(Jan 2011-June 2011)

Performed manual and automated testing of the Product (Set-Top-Box)Automation and development of test plan for Media Player and Digital Video recorder.

Accolades/Awards2015-2016 "Best Team Award"In appreciation of your outstanding contribution to the organisation, you are awarded the BestTeam(22-Jan-2016) You are an inspiring role model to your colleagues By Mr. Ajoy Mukherjee (EVP &Head; Global HR) TCS

2012-2013 Honored with “Best Developer” award from the client AXA in a team of 170 members

I believe as BA I can use a variety of techniques to conduct analysis and deconstruct theproblem or solution.Examples use case models, business process models, estimates andtimeline, how to sequence your business analysis work, to work on the detailedrequirements even if project scope is unclear etc.

SQLIBM DB2 fundamentals certified and as SQL was my one of my core subjects I so havethorough knowledge of DB and SQL commands.

SDLCComplete exposure to the entire projects life cycle (SDLC), waterfall approach.

Statistical Tools/SofwaresI have an exposure on tools such as R, SAS, Tableau

InsuranceI had an opportunity to work across Life Insurance. And I

strongly believe I can show cast my knowledge wherever possible.

Client LiaisonCan easily acts an intermediary between the business and the clients. Also

can cooperation between different Intermediary branches and allies to get the job done.

ExcelI have worked across Excel, specially across VLOOKUPs, and other Important Functionson Analysis Tool pack such as Descriptive Stats and various others statisticaltechniques(Logistic , Linear Regression ...)

CommunicationCan facilitate working meetings, ask reasonable questions, listen to the answers andabsorb what’s being said. Can be assertive as and when needed.

https://www.visualcv.com/0sjng-4q5te