Actividad Ingles Customer Focus
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To
By means of
To To
Wants to
Statutory and regulatory requirements expectations
Customer determine requirements
Customer
Focus
Satisfaction
Communicate
Meet
Users
Surveys
Establish
Transfer
Needs and
wants
Needs
Expectations
Meeting
Information
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Customer Needs and Expectations
prioritieslocationdesires
unsatisfy wants
occupation
Requirements
life style
Priceothers
Desing products
search for new markets
satisfy customer's needs
match benefits
design servicesstandarize products
expectations
needsPreferences
Requirements expectations surveys design services search for new
markets
Preferences location Price occupation
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To know customer To
By means of to know
Communicate customer requirements
surveys
Regulatory transfer delivery environment safety
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7/27/2019 Actividad Ingles Customer Focus
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Of of
of of
To
of
statutory
Regulatory
information
permits
cost
the fines
health
safety
financial laws
Establish requirements
communicationinformation
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