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Adding Telephony to Microsoft Lync with Office 365 & Other Use Cases
June 11, 2013
© 2013 Sangoma Technologies
Attendee Dashboard
2
• Type and submit your questions in the Questions Pane
• Located on the right hand side of your screen
Questions Panel
• Click plus [+] icon to expand menus
• Click minus [-] icon to collapse menus
Control Panel
© 2013 Sangoma Technologies
Agenda
• Unified Communications Market
• Microsoft Lync Demystification
• Lync Express Appliance
• Use Cases and Deployment
• Closing
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Unified Communications Defined
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© 2013 Sangoma Technologies
Microsoft Lync 2013
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MICROSOFT LYNC DEMYSTIFICATION
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Lync Server 2013 Architecture
SIP or
PSTN
© 2013 Sangoma Technologies
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Related Roles & Applications
© 2013 Sangoma Technologies
Issues Identified with Lync Deployments
• Overall deployment sometimes seen as overwhelming for the SMB
• Lync requires Microsoft-certified equipment for its Telecom interfaces – SIP Trunks / Session Border Controllers / VoIP
Gateways
• Lync ecosystem may have little or no telephony expertise
• Right-sizing a server and loading all required Lync components may not be an easy task
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INTRODUCTION TO LYNC EXPRESS
© 2013 Sangoma Technologies
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Lync Express: Core Elements
Combine these functions
for simpler deployment in
the small enterprise
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An Easier Way to Deploy Lync
The ONLY all-in-one Lync™ server appliance
with a built-in VoIP gateway
and a built-in SBC
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© 2013 Sangoma Technologies
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Inside Lync Express
• Instant Messaging and Presence
• A/V and Web Conferencing • Mediation Server • Enterprise voice • Archiving & Monitoring
Server Roles
PRIMARY USE CASES
NetBorder Lync Express
© 2013 Sangoma Technologies
Primary Use Cases
1. Deployments of Lync with SIP trunking, TDM connectivity, PSTN failover
2. Telephony support for Lync 2013 coexistence with Office 365 cloud
3. Branch office support using Continuous Survivable Branch Appliance configuration
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Stand-Alone Lync with SIP Trunk
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Stand-Alone Lync with PSTN
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Stand-Alone Lync SIP Trunk w/Failover
SBC monitors availability of SIP trunk – routes call to gateway if required
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Adjunct to Legacy PBX
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Adjunct to Legacy IP-PBX
Session Border
Controller
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Adjunct to PBX SIP Trunk w/Failover
© 2013 Sangoma Technologies
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Adjunct to IP-PBX SIP Trunk w/Failover
© 2013 Sangoma Technologies
Lync with SIP Trunk and External Gateway
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If non-standard TDM densities
are required by customers we
recommend this approach
© 2013 Sangoma Technologies
Primary Use Cases
1. Deployments of Lync with SIP trunking, TDM connectivity, PSTN failover
2. Telephony support for Lync 2013 coexistence with Office 365 cloud
3. Branch office support using Continuous Survivable Branch Appliance configuration
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© 2013 Sangoma Technologies
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Lync 2013 Split Domain Implementation
SBC
VoIP GW
ADFS
DirSync
Active Directory
DMZ
Lync Server
Mediation Server
Office 365
O365 User Local user
Inte
rnet
Edge Server
Reverse Proxy
© 2013 Sangoma Technologies
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Lync 2013 Split Domain Implementation
SBC
VoIP GW
ADFS
DirSync
Active Directory
DMZ
Lync Server
Mediation Server
Office 365
O365 User Local user
Inte
rnet
Edge Server
Reverse Proxy
© 2013 Sangoma Technologies
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Lync 2013 Split Domain Implementation
SBC
VoIP GW
ADFS
DirSync
Active Directory
DMZ
Lync Server
Mediation Server
Office 365
O365 User Local user
Inte
rnet
Edge Server
Reverse Proxy
Option to run on Lync Express
© 2013 Sangoma Technologies
Primary Use Cases
1. Deployments of Lync with SIP trunking, TDM connectivity, PSTN failover
2. Telephony support for Lync 2013 coexistence with Office 365 cloud
3. Branch office support using Continuous Survivable Branch Appliance configuration
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© 2013 Sangoma Technologies
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Continuous Survivable Branch Appliance
If WAN fails, Branch is left with full the functionality of Lync. This is better than a Survivable Branch Appliance.
© 2013 Sangoma Technologies
More Than an SBA
Lync Express is a full featured stand-alone Lync Server for the SME of 25 to 1,000 employees.
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CLOSING
© 2013 Sangoma Technologies
Summary
• MS Lync is gaining market share but may be difficult to deploy
• Lync Express makes it easier and more cost-effective to deploy Lync with Enterprise Voice: – Office 365
– Branch office support with CSBA
– PBX replacement
• Lync Express is the ONLY Lync server appliance with a built-in VoIP gateway
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QUESTIONS
© 2013 Sangoma Technologies
For More Information
• Product Information on Sangoma Web Site: http://www.sangoma.com/products/netborder-lync-express/
• Guide to Lync Express deployment http://wiki.sangoma.com/Lync-Express
• Next Webinar – June 20: SBCs from Sangoma – Flexibility, Ease of Use and Unmatched ROI https://www4.gotomeeting.com/register/648501103
• For future training: http://sangoma.com/resources/training
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THANK YOU