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Johan Holm, Stretch
Carin Ivarsson, Stretch
Ariba som del av SAP
Vad innebär det?
Agenda
• Introduktion
• Vad är Ariba?
• Ariba vs SRM?
• Att implementera Ariba och vilka utmaningar står vi inför?
Introduktion
Om Johan Holm Om Stretch• Grundat 2002, ~170 anställda
• Stretch fokuserar på skandinaviska
marknaden med kontor i Stockholm,
Malmö, Göteborg, Karlstad,
Köpenhamn & Oslo.
• Vi är den stora lilla konsulten som
kombinerar personlighet och
värdeskapande. Vi lovar
dig omtanke. Vi är nyfikna på dig,
affären och omvärlden. Vi drivs av att
uppnå resultat.
• Ariba Feb -99, och var med och startade
Ariba Consulting på östkusten, USA
• Ariba UK -02, Sverige -10, som
Consulting Manager för Norden
• Erfarenhet som Tech- och Functional
Lead, Solution och Tech Architect, och
Project/Program Manager för samtliga
Aribas lösningar från 30+ kundprojekt
• Stretch Stockholm sommaren -14 som
ansvarig för Procurement Transformation
Vad är Ariba?
• Ariba grundades -96 i USA
• Ariba erbjuder en integrerad svit av molnetbaserade inköpslösningar som
effektiviserar och stödjer strategiskt och operativt inköp; s.k. “Source to Pay”
• Aribas inköpslösningar är integrerade med Ariba Network, världens största
affärsnätverk
1996 2000 2004 2008 2010 2012 2014
Aribas inköpslösningar
5) Be Invoiced
Invoice Pro
Process Invoice
4) Buy it
Procure to Order
Request Approve Receive
1+ Million
Suppliers
Ariba
Network
This needs to
be procured
Sourcing
Contracts
Purchase Orders
Order Confirmation
Shipping Notices
eInvoices
Invoice Status
Payment Status
Early Payments
Catalogues
2) Sign the Deal
Contract
Management
Contract
1) Find a Deal (Sourcing)
Spend Visibility Ariba Discovery Ariba SourcingSupplier Information
& Performance Mgt
Analyze Discover PlanTender/
NegotiateTrack
Performance
3) Broadcast it
Procurement
Content
Broadcast Catalogue
Procure to Pay
6) Pay
Discount
Payment Mgt
Manage
Cash
Copyright SAP
Vad är Ariba Network?
“Other”
Buyers Suppliers
Partner and
Ecosystem Solutions
An SAP Company
Ariba Network 1+ million trading partners
across all industries
40+ million Purchase Orders
60+ million Invoices
~$400 billion in spend
142 countries
72 currencies
40 Invoice compliant countries
EDI
HTML
cXML
AS2
Paper
Smart
CSV
xCBL
Copyright SAP
Ariba vs SAP
Analysverktyg SAP Spend Performance
Management
Ariba Spend Visibility *
Upphandling SAP Sourcing and SRM Ariba Sourcing* and Discovery
Kontraktshantering SAP CLM and SRM Ariba Contract Management*
Inköp SAP ERP-MM and SRM Ariba Procure to Pay, Services
Proc**, Procurement Content
Fakturahantering SAP Invoice Mgmt by Open
Text
Ariba Invoice (Procure to Pay,
or Pro), Payments and
Discount Mgmt
Leverantörshantering SAP Supplier Lifecycle Mgmt Ariba Supplier Information and
Performcance Mgmt*
Collaboration RDS erbjuder viss
funktionalitet via Ariba Network
Ariba Network
*) Ingår i Ariba Collaborative Sourcing, **) Ersatt av Fieldglass
• OnPremise-lösning, högre IT-kostnad
• Längre implementationstider
• Integrerad med SAP ECC
• Kan hantera lagerhållet material
• Nytt gränssnitt, ny katalogvy, men ändå
mer komplex än Ariba P2P
• RDS för kataloglösning via Ariba
Procurement Content
• RDS för integration med Ariba Network
• Kan kundanpassas
• SAP Mobile Procurement
• Molnetlösning, lägre IT-kostnad
• 5 – 6 månaders implementationstid
• Procure to Order eller Procure to Pay
• Enkelt gränssnitt
• Hanterar indirekt material och tjänster
RDS för integration med SRM
• Integrerad med Ariba Source to Contract
• Kan integreras mot flera ERP-lösningar
samtidigt (s.k. Ariba “FPC”)
• Integrerad med Ariba Network,
leverantörsanslutning ingår!
Ariba Procure to Pay vs SRM
Ariba Procure to Pay eller SRM?
• Många faktorer spelar in i valet av inköpslösning
– Behovet
– Verksamheten
– Lagerhållet material?
– Stark koppling till produktionsplanering och produktionssystem?
– S.k. valideringskrav (FDA exv) eller begränsningar gällandes
hantering av data och transaktioner?
• Vad är målet med initiativet?
– Följsamhet mot avtal och processer?
– Processförbättringar?
– Besparingar?
Att implementera Ariba
• Att implementera Ariba kommer med ett antal
frågeställningar;
– Vad gör Ariba shared services?
– Vad gör projektteamet?
– Vilka utmaningar kan vi förvänta oss?
• Vilka roller håller Ariba med?
– CEx
– Deployment Lead
– Tech/Config Lead
– Technical Support
– Supplier Enablement Lead
och Team
– Catalog Enablement Lead
och Team
• I huvudsak bemannat från
Shared Service Center i Prag
• Vad är Ariba ansvarig för?
– Under projekttiden (<6 mån)
ansvarar Ariba för
funktionell och tekniskts
stöd till projektteamet samt
konfigurering av Ariba
– Under hela avtalstiden
ansvarar Ariba för support
samt leverantörsanslutning
av leverantörer på Ariba
Nework
• Test samt Produktion
Vad gör Ariba?
Vad gör projektteamet?
Projektteamet är ansvarig för att den implementerade lösningen motsvarar behovet. Alla
projekt innbär komprimisser, och förändringar för verksamheten, varför fokus behöver
ligga på förändringsledning.
Projektledning Förändringsledning
Ariba Global Template Implementation Utrullning
• Engagerad sponsor
och erfaren
projektledare behövs!
• Fokus på
förändringsledning!
• Fokus på
leverantörsanslutning
och kommunikation
mot leverantörer!
• Stark A/P-
representation i
upphandling samt i
projektet
• Business Case?
• Många stakeholders; Inköpssystem
berör hela företaget
• Följsamhet av leverantörer är svårare
än förväntat och konkurrerande
nätverk finns
• Om Ariba Invoice är i scope, finns
utmaningar inom konteringsprinciper,
momshantering, pappersflödet, samt
Non-PO fakturor
• Item Master, Frakt,
Kontraktsintegration…
Utmaningar?
Johan Holm, Procurement Transformation, Stretch Stockholm
Carin Ivarsson, Resultat, Stretch Stockholm
Frågor och svar?
Backup slides
Solution Scope
5) Be Invoiced
Invoice Pro
Process Invoice
4) Buy it
Procure to Order
Request Approve Receive
1+ Million
Suppliers
Ariba
Network
This needs to
be procured
Sourcing
Contracts
Purchase Orders
Order Confirmation
Shipping Notices
eInvoices
Invoice Status
Payment Status
Early Payments
Catalogues
2) Sign the Deal
Contract
Management
Contract
1) Find a Deal (Sourcing)
Spend Visibility Ariba Discovery Ariba SourcingSupplier Information
& Performance Mgt
Analyze Discover PlanTender/
NegotiateTrack
Performance
3) Broadcast it
Procurement
Content
Broadcast Catalogue
Procure to Pay
6) Pay
Discount
Payment Mgt
Manage
Cash
Copyright SAP
Solutions Possibilities
Name: Ariba P2PCatalogue
Supplier Network
Accounts Payable
Invoice Mgmt Tool
Requesters
Procurement ToolA
Name: Ariba P2O +
(PO and) Inv Automation
Catalogue
Supplier Network
Requesters
Procurement ToolB
Name: Ariba APC +
PO to INV Automation
Catalogue
Supplier Network
C
Name: Ariba Invoice Pro
Supplier Network
Accounts Payable
Invoice Mgmt ToolD
Name: Ariba PO to INV Automation
Supplier Network
E
Your own software/hardware
Your
ERP(s)
Your own software/hardware
Accounts Payable
Invoice Mgmt ToolYour
ERP(s)
Your own software/hardware
Your
ERP(s) Requesters
Procurement Tool
Accounts Payable
Invoice Mgmt Tool
Your own software/hardware
Catalogue
Your
ERP(s)Requesters
Procurement Tool
Your own software/hardware
Catalogue
Your
ERP(s) Requesters
Procurement Tool
Accounts Payable
Invoice Mgmt Tool
Copyright SAP
Ariba P2O, (PO and) Inv Automation
Benefits
• Supplier and Catalog Enablement Services (unlimited)
• Ariba Catalog search
• Flexible and robust Requisition Approval
• Budget Checking
• Approval via email on smartphones
• PO routing to suppliers via Ariba Network out of the box
• Electronic supplier Invoices routed directly to your ERP for Invoice
reconciliation and processing (Ariba Invoice Automation)
• TeliaSonera can enable Ariba Invoice functionality over time and in regions
w/out Invoice solution
• Master Data integration to SAP via standard interfaces
• Transactional (PO and GR) integration to SAP via standard interfaces
Name: Ariba P2O +
(PO and) Inv Automation
Catalogue
Supplier Network
Requesters
Procurement ToolB
Your own software/hardware
Accounts Payable
Invoice Mgmt ToolYour
ERP(s)
Copyright SAP
APC, PO and Inv Automation
Benefits
• Supplier and Catalog Enablement Services (unlimited)
• Ariba Catalog search
• PO routing to suppliers via Ariba Network (Ariba PO Automation)
• Electronic supplier Invoices routed directly to your ERP for Invoice
reconciliation and processing (Ariba Invoice Automation)
• Master Data (Users and Suppliers) integration to SAP via standard
interfaces
Name: Ariba APC +
PO to INV Automation
Catalogue
Supplier Network
C
Your own software/hardware
Your
ERP(s) Requesters
Procurement Tool
Accounts Payable
Invoice Mgmt Tool
Copyright SAP
© 2013 Ariba an SAP Company. All rights reserved. 21
Your current investment is the foundation- whether Ariba or SAP and whether in the Cloud or OnPremise…
On-Premise
Solutions Portfolio
ERP, SRM, SCM,…
Cloud Solutions
Portfolio
An SAP Company
Spend
AnalyticsSourcing
Contract
Management
Operational
Procurement
Invoice
Management
Supplier Management
Spend
AnalyticsSourcing
Contract
Management
Operational
Procurement
Invoice
Management
Supplier Management
SuppliersBuyers
© 2013 Ariba an SAP Company. All rights reserved. 22
Same Look and Feel Across the Solutions
© 2013 Ariba an SAP Company. All rights reserved. 23
Supplier One Stop Shop –one portal for all types of transactions and all solutions
Supplier
Management
Customer Names
Different Ariba
Solution Areas
Contract
Negotiations
Ariba Discovery
Sourcing Leads
ABB Boliden SSAB Volvo
Change management activities
Change Management workstream
Implementation phase Deployment phase Improvement phase
• Buy-in and involvment
from business side
• Training material and
approach
• Settle KPIs and
reporting
• Communicate Why,
What, How, Who
• Establish center of
excellence or core
team
• Training
• Open-house sessions
and sourcing event
coaching
• Measure and act on
data quality
• Regular reporting
• Communicate progress
• Promote good
examples
Obtain ”System Compliance”
• Evaluate most
appropriate change
driver per solution /
process: training, event
coaching, open sessions
• Secure continuous KPI
follow-up
• Communicate success
• User input on
improvements
Obtain ”Process Compliance”
Roles and Responsibilities
ACTIVITY Customer Stretch Ariba (Solution Provider)
PMO - Governance C RA C
Initial Project Team Training I RA RA
Technical Environments Management I I RA
Configuration Workshops R RA C
Solution Configuration I RA RA
Initial Data load (Categories, Organizations, Users) C R A
Functional Analysis & Design C RA RA
Templates set-up C RA R
Data Migration RA R R
Tests RA R S
Prepare Change Program & Roll Out Plan R RA
Run Change Program RA R
Training C RA
Sourcing Event Coaching C RA
User Support - Helpdesk RA (optional) R
Solution Administration RA (optional) C
Sample
RESPONSIBLE
ACCOUNTABLE
CONSULTED
SUPPORT
INFORMED
Those who do the work to achieve the task Resources allocated to Responsible. Unlike Consulted, who may
provide input to the task, Support will assist in completing the task
The one ultimately answerable for the correct and thorough
completion of the deliverable or task, and the one from whom
Responsible is delegated the work.
In other words, an Accountable must sign off (Approve) on work that
Responsible provides. There must be only one Accountable
specified for each task or deliverable.
Those whose opinions are sought, typically subject matter experts;
and with whom there is two-way communication
Those who are kept up-to-date on progress, often only on
completion of the task or deliverable; and with whom there is just
one-way communication
(also Approver or final
Approving Authority)
A word from our customers...
• Consistently high customer satisfaction, a supplier you can trust
• Delivers accordance schedule, expected quality and subjected budget
– ”Shows commitment, skill and a joyful culture that rubs off on to us customers” Customer to Stretch Stockholm
– ” Stretch has very competent consultants who are also good persons, very good
at working and interacting with the customer” Customer to Stretch Danmark
Customer feed-back
High quality
delivered
Appreciate
d
consultant
s
Sales =
Delivery
Would
recommend
Stretch
Sample Customers – Procurement Projects
