Bo2013 Board RetreatBo2013 Board RetreatOrlandoOrlando

Agenda Items

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FinancialsMembershipRebrandingProgramsIssuesEducationMeetings

Financials – Budget Comparison

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–See Spreadsheet Detail

Financials - Income

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Previous Year Comparisons August 2012/2013 Membership Dues – No Change Agent Programs – Up 200% (to $1,883) Rebill Programs – Up 186% (to $81,322)

• Gross Margin Up (7% from 5%)

ATT – Down 17% (to $87k from $104k) Total Income – Up 10% (5% w/o Conferences) Gross Income – Down 1% (8% w/o Conferences)

• Rebill Income Replaces ATT Income with less Margin

Financials - Expenses

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Previous Year Comparisons August 2012/2013 Increases in Printing, SaaS, Travel,

www.fispa.org, Credit Cards, Bank Fees, Postage/Shipping, Taxes

Decreases in Event Planner, Membership Director, Order Processing Admin., Other Personnel, Office Supplies

No Change ED Compensation Net 12% Increase

Financials – Net Income/ Loss

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Previous Years

2010 + $20k

2011 + $57k

2012 + $20k

Current Year

2013 YTD +$37k

2013 Forecast $24k (?) on a Budget of $10k

Fall Conference, Capital Expenses

Conferences

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Previous Year Comparisons August 2012/2013

Net Profit Down $1,653 to $5,785 Income of $34,279 (up from $22,594) Expenses of $28,494 (up from $15,156)

Does not include Fall Meeting Chicago 2012 lost $14k (?) CompTel Orlando 2013 will cost $10k (?)

Membership & Marketing

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Membership & Marketing

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2013 (194)Net + 3

• Service Providers (150) +2

• Vendors (44) +1

Membership & Marketing

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2013 Churn to dateOverall 8.8%

• Service Providers 6%• Vendors 18%

Vendor Logo Board (12/31/12)

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Membership & Marketing

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Service Providers @ $500 per each %VendorsMonth End Month End

Jan 148 43Gained (3): Giant, MegaWatt, MCL (v), Lost (3): Comp Central of Wilson, PCMAC, Cambium (v)

Feb 147 43 Lost (1): EasyIT

Mar 148 43Gained (3): DataYard, Quantum, CTI Group (v). Lost (2): Canvas (v), Marion & Associates

Apr 148 45

Gained (7): AppCore (v), Fail Engineering (v), NewBreak, ANPI (v), Sprint (v), ANXeBusiness, FiberBoss. Lost (5): Atlantic.net (v), Canvas (v), M2Connections, Tincans, Marcom.

May 150 45Gained: (3) NewRoads, NetLinkVoice, Online Presence Buildings (v). Lost (1): Intronis (v)

Jun 150 43Gained: (2) Mesh.Net, Gemini. Lost (4): Cygnet, DSLI, ColoAtl (v), QBE Farmers (v)

True Up #1

Jul 150 43 No Change

Aug 150 44Gained: (2) Marcom, Earthlink Carrier (v). Lost (1): Everware

Market Potential

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Data Centers

??

CLECs40 of 685

(6%)

ISPs 110 of 480 (23%)

FISPA150 of 1,165 (13%)

ILECSCablecos

MuniCellular

Apps’VoIP/PBX

Cloud

IT/MSPsAgents

Resellers10,000’s

Other Market Strategies

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• Rebranding• Industry Calendar• FNAP• Regulatory/Advocacy• CompTIA (recommendation to team with them)

• Media Partnership(s)• Communities

o Cloud Serviceso ASCIIo Technology Channel Association

1994

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Rebranding - Done

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• Website Changed• Pop Up Banners Changed• FISPA never to be defined again• ISP never to be defined again• Announced Atlanta Meeting• Membership Mailers with new image

September

2013

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Rebranding - Pending

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• Stationary• Folders• Note Cards• Business Cards• dba ‘FISPA’ in the state of FL• Update D&B

Web Enhancements

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• www.fispalive.com to new image• HOW To WiKi• New Membership Rates

Day/Week Pass

• “Where We Are” Membership dbase

Marketing

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• dbase mailings for each meeting• Dbase mailings for programs• SEO www.fispa.org & www.fispalive.com• Refer a Friend

• Now Includes Free Membership for Vendor Programs

• Tradeshows & Events ITEXPO COMPTEL FTTH Council Channel Partner

Meetings

2014March 19 – 21 (week of): FISPA’s Spring Meeting in Nashville, TNJune 16 – 18: FISPA’s Summer Meeting – Simmering Service Provider Summit in Atlanta, GAOctober 5 – 8: FISPA @ CompTel in Dallas, TX

2015March 18 – 20 (week of): FISPA Spring Meeting in Orlando, FLJune 17 – 19: FISPA’s Summer Meeting – Simmering Service Provider Summit in Atlanta, GAFall 2015 TBD

Service Provider Forum 201321

? 2014 Board Retreat ?

Issues & Opportunities

AT&T ROAR Report– Digiport

Cox Cable Modem Agreement ATT ASE Agreement Expanding Buying Agreement Programs New Members Cellular Data Plans

• Sprint• ATT

Service Provider Forum 201322

ATT

Account Management – Good– Tuesday Open Mic Calls– Disputes handled Promptly

New Programs – Slow– ASE, AVOICS, Mobility

Current Programs – Overall Down 28%– MegaLink Down 58%– MIS Up 10% (WE Made Our Commitment)– Retail/Agent Promo– Inward Only Business Line Down– MetroE Down 30%– Charter Up 30%– Cox Up 200%– DSL New

ROAR Report = 1 AccountService Provider Forum 201323

Cellular Data Plans

Sprint– Through PowerNet Global

• Discounts 25-40%• No Start Up Fees for the first 10 accounts/Risk to FISPA• Member Deposits $250 to start program (goal = 5)

ATT– Partnership Program

• Small (10% discounts)

Service Provider Forum 201324

Agent/Affinity Programs

Current– NiTel– Enrollment First– Telx

Pending– PowerNet Global

Service Provider Forum 201325