Bo2013 Board RetreatBo2013 Board RetreatOrlandoOrlando
Agenda Items
Atlanta2
FinancialsMembershipRebrandingProgramsIssuesEducationMeetings
Financials – Budget Comparison
Atlanta3
–See Spreadsheet Detail
Financials - Income
Atlanta4
Previous Year Comparisons August 2012/2013 Membership Dues – No Change Agent Programs – Up 200% (to $1,883) Rebill Programs – Up 186% (to $81,322)
• Gross Margin Up (7% from 5%)
ATT – Down 17% (to $87k from $104k) Total Income – Up 10% (5% w/o Conferences) Gross Income – Down 1% (8% w/o Conferences)
• Rebill Income Replaces ATT Income with less Margin
Financials - Expenses
Atlanta5
Previous Year Comparisons August 2012/2013 Increases in Printing, SaaS, Travel,
www.fispa.org, Credit Cards, Bank Fees, Postage/Shipping, Taxes
Decreases in Event Planner, Membership Director, Order Processing Admin., Other Personnel, Office Supplies
No Change ED Compensation Net 12% Increase
Financials – Net Income/ Loss
Atlanta6
Previous Years
2010 + $20k
2011 + $57k
2012 + $20k
Current Year
2013 YTD +$37k
2013 Forecast $24k (?) on a Budget of $10k
Fall Conference, Capital Expenses
Conferences
Atlanta7
Previous Year Comparisons August 2012/2013
Net Profit Down $1,653 to $5,785 Income of $34,279 (up from $22,594) Expenses of $28,494 (up from $15,156)
Does not include Fall Meeting Chicago 2012 lost $14k (?) CompTel Orlando 2013 will cost $10k (?)
Membership & Marketing
Atlanta8
Membership & Marketing
Atlanta9
2013 (194)Net + 3
• Service Providers (150) +2
• Vendors (44) +1
Membership & Marketing
Atlanta10
2013 Churn to dateOverall 8.8%
• Service Providers 6%• Vendors 18%
Vendor Logo Board (12/31/12)
Atlanta11
Membership & Marketing
Atlanta12
Service Providers @ $500 per each %VendorsMonth End Month End
Jan 148 43Gained (3): Giant, MegaWatt, MCL (v), Lost (3): Comp Central of Wilson, PCMAC, Cambium (v)
Feb 147 43 Lost (1): EasyIT
Mar 148 43Gained (3): DataYard, Quantum, CTI Group (v). Lost (2): Canvas (v), Marion & Associates
Apr 148 45
Gained (7): AppCore (v), Fail Engineering (v), NewBreak, ANPI (v), Sprint (v), ANXeBusiness, FiberBoss. Lost (5): Atlantic.net (v), Canvas (v), M2Connections, Tincans, Marcom.
May 150 45Gained: (3) NewRoads, NetLinkVoice, Online Presence Buildings (v). Lost (1): Intronis (v)
Jun 150 43Gained: (2) Mesh.Net, Gemini. Lost (4): Cygnet, DSLI, ColoAtl (v), QBE Farmers (v)
True Up #1
Jul 150 43 No Change
Aug 150 44Gained: (2) Marcom, Earthlink Carrier (v). Lost (1): Everware
Market Potential
Atlanta13
Data Centers
??
CLECs40 of 685
(6%)
ISPs 110 of 480 (23%)
FISPA150 of 1,165 (13%)
ILECSCablecos
MuniCellular
Apps’VoIP/PBX
Cloud
IT/MSPsAgents
Resellers10,000’s
Other Market Strategies
Atlanta14
• Rebranding• Industry Calendar• FNAP• Regulatory/Advocacy• CompTIA (recommendation to team with them)
• Media Partnership(s)• Communities
o Cloud Serviceso ASCIIo Technology Channel Association
1994
Atlanta15
Rebranding - Done
Atlanta16
• Website Changed• Pop Up Banners Changed• FISPA never to be defined again• ISP never to be defined again• Announced Atlanta Meeting• Membership Mailers with new image
September
2013
Atlanta17
Rebranding - Pending
Atlanta18
• Stationary• Folders• Note Cards• Business Cards• dba ‘FISPA’ in the state of FL• Update D&B
Web Enhancements
Atlanta19
• www.fispalive.com to new image• HOW To WiKi• New Membership Rates
Day/Week Pass
• “Where We Are” Membership dbase
Marketing
Atlanta20
• dbase mailings for each meeting• Dbase mailings for programs• SEO www.fispa.org & www.fispalive.com• Refer a Friend
• Now Includes Free Membership for Vendor Programs
• Tradeshows & Events ITEXPO COMPTEL FTTH Council Channel Partner
Meetings
2014March 19 – 21 (week of): FISPA’s Spring Meeting in Nashville, TNJune 16 – 18: FISPA’s Summer Meeting – Simmering Service Provider Summit in Atlanta, GAOctober 5 – 8: FISPA @ CompTel in Dallas, TX
2015March 18 – 20 (week of): FISPA Spring Meeting in Orlando, FLJune 17 – 19: FISPA’s Summer Meeting – Simmering Service Provider Summit in Atlanta, GAFall 2015 TBD
Service Provider Forum 201321
? 2014 Board Retreat ?
Issues & Opportunities
AT&T ROAR Report– Digiport
Cox Cable Modem Agreement ATT ASE Agreement Expanding Buying Agreement Programs New Members Cellular Data Plans
• Sprint• ATT
Service Provider Forum 201322
ATT
Account Management – Good– Tuesday Open Mic Calls– Disputes handled Promptly
New Programs – Slow– ASE, AVOICS, Mobility
Current Programs – Overall Down 28%– MegaLink Down 58%– MIS Up 10% (WE Made Our Commitment)– Retail/Agent Promo– Inward Only Business Line Down– MetroE Down 30%– Charter Up 30%– Cox Up 200%– DSL New
ROAR Report = 1 AccountService Provider Forum 201323
Cellular Data Plans
Sprint– Through PowerNet Global
• Discounts 25-40%• No Start Up Fees for the first 10 accounts/Risk to FISPA• Member Deposits $250 to start program (goal = 5)
ATT– Partnership Program
• Small (10% discounts)
Service Provider Forum 201324
Agent/Affinity Programs
Current– NiTel– Enrollment First– Telx
Pending– PowerNet Global
Service Provider Forum 201325