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CAN is an unprecedented, multi-organizational partnership among some of the nation's leading nonprofits and disaster relief organizations.
Working in tandem with state and local relief agencies such as VOADs, CAN is forging a new model of disaster recovery and preparedness for the United States.
Why CAN?
GAO Report, December 2002
September 11: More Effective Collaboration Could Enhance Charitable Organizations’ Contributions in Disasters
“Public and private agencies could better assist survivors by coordinating and sharing information with each other.”
“Planning for the role of charitable aid in disasters could aid the recovery process for individuals and communities.”
The Coordinated Assistance Network is a partnership, lead by our steering committee
National Participating AgenciesAmerican Red CrossBoat People SOSChristian Reformed World Relief CommitteeChurch World Service, IncFEMAHands on USAHabitat for HumanityHope Coalition AmericaInternational Relief and DevelopmentLutheran Disaster ResponseMennonite Disaster ServicesNational Alliance of Vietnamese American Service AgenciesNational Center for Missing and Exploited ChildrenNational Council on AgingNational Disability Rights NetworkNational Spinal Cord Injury FoundationPresbyterian Disaster AssistanceSociety of St. Vincent DePaulThe Salvation ArmyTzu Chi FoundationULM ReliefUnited Methodist Committee on Relief
VN Teamwork
365 days a year CAN 2.0 tools for Long Term Recovery Groups, VOADs, Non Profits, Govt.
Client Registry- and Formbuilder CAN 2.0
Resource Database
Pilot communities have developed preparedness tools
Collaboration Tool Kit
Forums
Community Calendar
NVOAD portal –ways to share information among VOADs
Disaster specific portals
211/UW/CAN Project putting an MOU in place before the disaster…
Training year round to learn the tools
CAN is about the 4 C’s Coordination, Collaboration, Cooperation, Communication
As of January 2008 Partner Agencies across the country plus
National (local affiliates) Active and Inactive Users Agencies for Referrals all states Resource Services for Referrals all states Overall Clients Client Services in all states
301
5,756
15,638
36,005
460,965
$10,323,208
Who CAN serves
For major disaster relief organizations - CAN is supporting a collaborative, coordinated approach to disaster relief at national and local levels.
For deployment communities - CAN is sharing experiences and successes while improving client service to create a coordinated model of response and recovery.
For communities preparing - CAN is supporting the development of models for working together and integrating services to better serve clients, particularly through VOADs and COADs.
CAN helps agencies work more effectively
Agencies have enhanced their collaborative efforts through the integrated use of CAN tools and technologies.
CAN enables organizations to more effectively match the needs of disaster clients with available resources. National 211-CAN project
A coordinated response eliminates redundant interviews with service providers, minimizing the trauma disaster clients may experience by repeatedly revisiting their painful experiences.
Effective planning in advance –coordinated assistance network aka.VOAD
Thank you
Core Idea
CAN
VisionLink
Clients
Collaborating agencies
ClientsAgencies
To move from ad hoc collaboration at best … … to a system and engagement strategy
for consistent collaboration.
Coordinated Assistance Network Components
CANInteragency Portal
Vision Link
Case manager
LTRC or VOAD
Agency system of Record
Agency system of Record
Agency system of Record
Local CBO’s
FEMA
case presentation
Affected Communities
211 Resources
What is the CAN 2.0 system?
The CAN system consists of two main databases:– Client Registry with new enhancements: where
information is recorded regarding the client case management activities.
– Resource Directory: a reference for services provided in your community.
Resource DatabaseService Providers
Client RegistryClient InformationCase Management
Features of www.CAN.orgForm Builder/CAN 2.0
CAN maintains privacy
CAN handling of data is in accord with partner practices and policies
Clients can be assured of confidentiality
CAN applications use the latest encryption technology
Features of www.CAN.OrgResource Database service profile
Goal
More effective recovery thru
• Reduced need to retell their story to multiple agencies
• Ensured access to information about the broadest possible range of services
Improved services thru
• Reduced duplication of services and benefits
• Increased effectiveness of client referrals
• Streamlined intake process
Agency perspectiveClient perspective
More effective recovery thru
• Increased collaboration among service agencies
• Bridging of short-term & long-term services
• Better identification of unmet needs and vulnerabilities
Community perspective
To better support disaster client recovery by improving information sharing and coordination between relief agencies.
New York City
Washington DC
Seattle
San Francisco
New Orleans
Oklahoma City
Community Deployments & Pilots
FL Tornadoes
Texas Floods
MN Bridge Collapse and Wisconsin Storms
Katrina
California Wildfires
Rita
Oklahoma Storms
Wilma
New York Floods
Alaska
PR/VI
2008 Winter Storms
Visit www.can.org for…
Updates and Information
Access to deployment sites
Training registration
Download CAN registration & participation documents
Access to case management resources compiled by many organizations
Features of www.CAN.OrgTraining page http://tms.can.org/training.php
Features of www.CAN.OrgCalendar page https://can.communityos.org/core/dates.taf
Features of www.CAN.OrgSouthern CA Wildfire Portal
Features of www.CAN.OrgForums
CAN - a two pronged approach to improving America’s Relief System
a nationally deployable system for use when needed, where needed, anywhere in the US
and
prepared communities where planning, integration and technology combine to create a new level of readiness to respond in higher-threat areas
Your Current toolsClient Registry – ability to see a clients demographics, needs and assistance among agencies, with their permission.
Electronic document handling- to share critical documents such as death certificates or others among agencies.
Community Calendar- designed to share meeting times, training, conference calls, sorted by state or task.
Resource Database – a directory of agencies and services tied to common client needs to create easy and effective referral systems.
Knowledge sharing – a disaster specific web site designed to provide an exchange of information among agencies.
Library of Information- including documents for case management, manuals, organizing, of best practices.
And much more….
Joining CAN takes commitment…
Any organization providing disaster or emergency assistance
Able to provide adequate technology resources to communicate with other agencies electronically and to access a shared database and other internet-based tools
A willingness and ability to commit time, energy, and resources to becoming part of a coordinated system
With your involvement, CAN is more effective
Visit www.can.org
Register for CAN Technology Training: www.can.org/training.htm
Questions about CAN contact [email protected]
Participate in ongoing focus/user groups to provide feedback