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McGraw-Hill Education (Asia) Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.

1 Chapter OneHuman Resource Management

DEFINE the term human resource management

DESCRIBE the strategic importance of human resourcemanagement (HRM) activities in Asian organizations

LIST the main objectives pursued by HRM units in organizations

DISCUSS the role that HR professionals and line managers play in

performing HRM activities

LEARNING OBJECTIVES

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Human Resource Management

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Human Resource Managementis

the function performed inorganizations that facilitates the

most effective use of people

(employees) to achieveorganizational and individual goals.

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Human Resource ActivitiesHuman Resource Planning & Succession Planning

Job Analysis

Employee Recruitment & Selection

Performance Evaluation and Compensation

Orientation, Training and Career Development

Employee Relations

Legal Compliance

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HRM Practice Is:

ACTION

ORIENTED

PEOPLE

ORIENTED

GLOBALLY

ORIENTED

FUTURE

ORIENTED

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OBJECTIVES:OBJECTIVES:Goals that are specific and measurable.Goals that are specific and measurable.

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STRATEGYSTRATEGY::The plan that integrates major objectives.The plan that integrates major objectives.

POLICIES:POLICIES:Guides to decision makingGuides to decision making

PROCEDURES/RULES:PROCEDURES/RULES:Specific directions for decision making.Specific directions for decision making.

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HRM Policies and Programs

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Employee

Benefit

Program

Sample HRMPolicies & Programs

(guidelines)

EMPLOYEE PAY

AND BENEFITS

EMPLOYEE EDUCATION

EMPLOYEE BEHAVIOR

Training

Program

Zero-TolerancePolicy on

Sexual

Harassment

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HRM Procedures and Rules

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Eligibility

Determination

Sample HRMProcedures & Rules

(direction, action)

EMPLOYEE PAY

AND BENEFITS

EMPLOYEE EDUCATION

EMPLOYEE BEHAVIOR

TrainingNeeds

Analysis

Compliant

Investigation

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Key HRM Functions

HR Planning

Staffing

Training & Development

Compensation

Performance ManagementEmployee Relations

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HRM Contributions toOrganizational Effectiveness

Help organization reach goalsUse skills and abilities of employees efficientlyProvide well-trained and well-motivated

employeesIncrease job satisfaction and self-actualizationCommunicate HRM policies

Maintain ethical policies and sociallyresponsible behaviorManage the increasing pace of change

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Who Performs HRM Activities

HR ProfessionalsHR Specialists

HR GeneralistsLine Managers

Employees

A Partnership

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