COMPTIA - Preguntas

8/9/2019 COMPTIA - Preguntas

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Universidad Nacional de Ingeniera Facultad de Ingeniera y de Sistemas

1. How can you install the Recovery Console so it appears each time you startup onthe Operating System Startup Menu?

1. Use the Windows 2000 !" #$ and ty%e Winnt&2 m'i&() *rom a command window.2. Use the Windows 2000 !" #$ and ty%e Winnt&2 cmdcons *rom a command window.

+#orrect,&. Use the Windows 2000 !" #$ and ty%e Winnt&2 co%ydir'recoveryconsole *rom a

command windows.-. Use the Windows 2000 !" #$ and ty%e Winnt&2 ma elocalsource *rom a command

window.

Explanation:/here are a%%ro imately a do en di**erent switches that may e used with theWinnt.e e and Winnt&2.e e *iles to control the Windows 2000 installation3 oth locallyand remotely. /he Windows 2000 u%grade %rocess uses Winnt&2.e e3 whereas a cleaninstallation o* Windows 2000 would re4uire running Winnt.e e./he *irst %art o* the command 5!'6Winnt&27 tells the o%erating system whichinstallation method 5*ile7 to use and the location o* the *ile./he *ollowing are some switches 5o%tions7 you can use with the command'

cmdcons8dds a 9ecovery #onsole o%tion *or re%airing a *ailed installation to the o%erating system

selection screen. It is only used %ost:Setu%.co%ydir'i&()#reates an additional *older within the *older in which the Windows 2000 *iles areinstalled. For e am%le3 i* the source *older contains a *older called "rivate;drivers thathas modi*ications


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. !hich o" the "ollowing #s the "ile that starts the loa$ing o" the operating systemin !in$ows %%%?

1. >??/S@#/.$?S2. N/$@/@#/.#?A&. >?$/.INI-. N/B$9 +#orrect,

Explanation:/he N/B$9 *ile starts the loading o* the ?S on a Windows N/3 Windows 20003 orWindows !" machine. N/B$9 *irst loads the o%erating system *rom the oot %artition.N/B$9 then controls the hardware detection %rocess e*ore %assing control to theWindows ernel. N/B$9 must e in the root *older o* the startu% dis .>??/.INI is a te t *ile that contains in*ormation a out the o%erating systems on thecom%uter and controls the initial oot screen on a Windows N/ 2000 !" com%uter.

>??/S@#/.$?S is used in a dual: oot environment to ee% a co%y o* the $?S orWindows C oot sector so it can e loaded or restored as needed.N/$@/@#/.#0A %arses the system *or hardware in*ormation each time WindowsN/ 2000 !" is loaded. /his in*ormation is then used to create dynamic hardwarein*ormation in the Windows registry.

&. 'ou are con"iguring a networ( "or !in$ows )*+ !in$ows ),+ an$ !in$ows %%%clients that will have multiple communication protocols.!hich o" the "ollowing are choices "or transport protocols supporte$ -y !in$ows)*+ !in$ows ), an$ !in$ows %%%? Select three./

1. /#" I" +#orrect,2. Net>@UI +#orrect,&. @thernet-. /o en 9ingD. I"! S"! +#orrect,

Explanation:/#" I"3 I"! S"!3 and Net>@UI are all %rotocols su%%orted y Windows C and Windows2000. /hey are Erules o* language *or networ hosts to *ollow. /#" I" is most %revalent

ecause o* its use on the Internet. Net>@UI is a Aicroso*t %rotocol that does notsu%%ort routing3 so it is not com%ati le with the Internet. I"! S"! is a Novell %rotocol*or NetWare3 ut Aicroso*t wrote its own version o* I"! S"! and called it NWBin ./o en 9ing is a $ata Bin layer %rotocol im%lemented on a 9ing to%ology. /o en 9ingnetwor s 59ing /o%ology7 use a media access method nown as ?SA8 #8 5#arrier SenseAulti%le 8ccess with #ollision 8voldance7. 8 data %ac et nown as the to en is %assedaround the networ until a host wants to transmit and gra s it. /o access the networ 3the sender must have the to en.@thernet is another $ata Bin Bayer %rotocol im%lemented on either a star or us

to%ology.


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@thernet networ s use a media access control method nown as #SA8 #$ 5#arrierSense Aulti%le 8ccess with #ollision $etection7.#ontention access methods3 where networ hosts contend *or the right to transmit3allow any com%uter to access the networ at any time. #arrier Sense Aulti%le 8ccess5#SA87 is a contention: ased access method. /he three most common contention: asedaccess methods are #SA8 #$ 5#SA8 using #ollision $etection73 #SA8 #8 5?SA8 using#ollision 8voidance73 and $emand "riority.

0. 'our OS2-ase$ program has -een con"igure$ to -e starte$ -y a -atch "ile thatyou ma$e into an icon on the $es(top. 'ou woul$ li(e a message to -e $isplaye$anytime someone launches the program to warn that the mouse will not wor( withthis particular application.3o $isplay a warning message+ which comman$ woul$ you a$$ to the -atch "ile?

1. @# ? 0FF

2. 9@A /he Aouse Will Not wor With this "rogram&. G@# ? 0FF-. @# ? /he Aouse Will Not wor With this "rogram +#orrect,

Explanation:/o create a message that will dis%lay every time the $?S %rogram is launched3 use the@# ? command *ollowed y the message you want dis%layed.Use the @# ? command to turn command echoing on or o**. With @# ? on3 every time

you ty%e a command3 what you ty%ed is written to the screen3 echoing your command./his is generally annoying so you can turn echo o** using @# ? 0FF.

With G@# ? 0FF3 even the @# ? 0FF command is not echoed.9@A is a command that instructs the system to ignore whatever *ollows the 9@A. It iso*ten used to ma e notes *rom the %rogrammer the %rogram itsel* without disru%tingthe %rocess stream.

*. !hat are the primary attri-utes that can -e set on a "ile in a !in$ows )xsystem?

Choose all that apply./

1. 8rchive +#orrect,2. 9ead ?nly +#orrect,&. / t-. idden +#orrect,D. System +#orrect,). $ocH. Sys

Explanation:Files have *our %rimary attri utes that can e used to control how the *ile can e used in

a Windows system. /he 9ead ?nly attri ute sets a *ile to read only status3 %reventingusers *rom changing the *ile. It can e read ut not changed.


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/he idden attri ute ma es the *ile invisi le *rom the $?S %rom%t and in Windows@ %lorer unless the de*ault view settings are changed to dis%lay idden *iles. i* a *ile ishidden3 it is less li ely to e moved or deleted y novice com%uter users./he 8rchive attri ute is used y ac u% %rograms to determine when a *ile has een

ac ed u% and when it needs to e ac ed u%./he System attri ute is assigned to system *iles to ma e it more di**icult to move ordelete critical system *iles.$oc3 / t3 and Sys are *ile e tensions. While they tell you something a out the ty%e o**ile it is3 ut they are not *ile attri utes.

4. 'ou are getting an error message in$icating that a $evice re"erence$ inS'S3EM.565 cannot -e "oun$ on your !in$ows ), computer. !hat two utilitiescoul$ you use to turn o"" the $evice? Choose two./

1. AS#?NFI .@!@ +#orrect,

2. S=S@$I/.@!@ +#orrect,&. 9@ @$I/.@!@-. #?NFI .S=SD. S#8N9@ .@!@

Explanation:AS#?NFI 3 also nown as the Windows System #on*iguration Utility3 Js an enhancedu%date o* the S=S@$I/ tool. AS#?NFI allows you to indicate how you want to startWindows3 to edit system *iles3 and ma es it easy to remove startu% items.I* you use S=S@$I/ to alter S=S/@A.INI3 you will have to either 9em 59emar 7 out the

line that loads the device3 or delete the line com%letely. AS#?NFI lets you unchec ao so that the line is not included3 and the device is there*ore not loaded. l* you later

decide that the line needs to e included3 changing it ac is as easy as running theutility again and chec ing the o . >oth utilities will %ermit you to %revent a *ile *romloading.9@ @$I/ allows you to edit the Windows 9egistry3 not the S=S/@A.INI *ile.#?NFI .S=S is a *ile that loads device drivers *or non:Windows 5AS:$?S7 a%%lications./he Windows C S#8N9@ utility scans the registry *or %ro lems each time the systemis started. S#8N9@ re%laces a corru%t registry with a ac u% co%y o* the registry i* itde*ects a %ro lem. S#8N9@ either restores the registry *rom a nown good ac u%3 or3it no ac u%s are availa le3 it re%airs the current registry. 8*ter the scan is com%lete3S#8N 9@ allows you to create a ac u% o* the registry.

7. !hen your !in$ows ), secon$ e$ition operating system was originally installe$+ you$i$ not install a$$itional -ac(groun$s an$ screen savers that are availa-le on theC 2ROM. Recently you have -ecome -ore$ with the plain -ac(groun$ an$ want toa$$ those screen savers.!hat is the -est way you can install !in$ows optional "iles a"ter the operatingsystem is alrea$y installe$?

1. 9einstall Windows.


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2. Use the 8dd 9emove "rograms a%%let in #ontrol "anel. +#orrect,&. Use the System a%%let in #ontrol "anel.-. Use the 8ccessi ility ?%tions a%%let in #ontrol "anel.

Explanation:/o add Windows com%onents not installed during initial installation3 you should use the8dd 9emove "rograms a%%let in #ontrol "anel. /hen choose 8dd 9emove Windowscom%onents *rom the dialog o that *ollows.9einstalling Windows would give you the o%tion to install the screen savers3 ut this isnot the sim%lest or est way to add them./he System a%%let is used to view or modi*y system hardware resources and drives./he 8ccessi ility ?%tions a%%let is used to con*igure the ey oard3 monitor3 and mouse*or use y %eo%le with %hysical limitations.

,. !hat tool can you use to automatically scan your system "or $evice $rivers an$

system "iles that are out o" $ate an$ then $ownloa$ an$ install them automaticallyas well?

1. $ownload and install the Windows 8utomatic U%date tool. +#orrect,2. $ownload and install the latest version o* Windows Aedia "layer.&. $ownload and install the $irect! C.0 U%date.-. $ownload and install the latest version o* NetAeeting.

Explanation:In addition to critical u%dates and service %ac s that Aicroso*t creates to address

nown %ro lems with Windows3 the Windows 8utomatic U%date tool can e downloaded*rom the Windows u%date site and installed on a Windows C( Ae 2000 !" com%uter. Ituses 8ctive! controls to scan your system3 *ind your device drivers and system *iles3 andcom%are these *iles to the ones on the Windows U%date server. It creates an icon in the#ontrol "anel 5in #ontrol "anel 1 System a%%let in !"7 that allows you to con*igure howo*ten you want it to chec and how you want it to handle the u%dates.$ownloading and installing the $irect! C.0 U%date will not a**ect any *uture u%dates.Aicroso*t $irect! is an advanced suite o* multimedia a%%lication %rogramming inter*aces58"Is7 uilt into Windows o%erating systems. $irect! %rovides a standard develo%ment%lat*orm *or Windows: ased "?s y ena ling so*tware develo%ers to access s%eciali edhardware *eatures without having to write hardware:s%eci*ic code.$ownloading and installing the latest version o* Windows Aedia "layer will not a**ect*uture u%dates.$ownloading and installing the latest version o* NetAeeting will not a**ect *utureu%dates. NetAeeting is a real:time colla oration and con*erencing client.

). 3o run a non2!in$ows application on a !in$ows ), system+ where coul$ you accessthe executa-le to start it? Select three./

1. From a %reviously created des to% shortcut +#orrect,2. From Windows @ %lorer +#orrect,


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&. From the Start "rograms menu-. From a grou% in the "rogram AanagerD. From a Start 9un line +#orrect,

Explanation:=ou can run the %rogram *rom a Start 9un line y s%eci*ying the name and location o* the%rogram. =ou can also run it y dou le:clic ing it *rom the Windows @ %lorer. =ou cancreate a shortcut icon on the des to% *or it y *inding the a%%lication 5the e ecuta le*ile7 in the Windows @ %lorer3 right:clic ing it3 and selecting Send /o 1 $es to% asShortcut. /hen you could dou le clic the shortcut to launch the a%%lication./he "rogram Aanager rou%s are used in Windows &. 3 not Windows C(.Non:Windows a%%lications will not e added to the Start "rograms menu duringinstallation. =ou could manually create a shortcut in the Start Aenu.

1%. !hat option can you use in the -oot.ini "ile to "orce your !in$ows 89 system to

$isplay the names o" all $rivers as they loa$?

1. sos +#orrect,2. nogui oot&. de ug-. *astdetect

Explanation:/he oot.ini *ile contains the list o* availa le o%erating systems and the %arameters tostart them. /his *ile determines what is on the list3 how long the list dis%lays3 and what

the de*ault setting is. Windows 5s%eci*ically Ntldr7 uses the oot.ini *ile to determinethe o%erating system o%tions to dis%lay during the startu% 5 oot7 %rocess. >oot.ini is*lagged as a read:only system *ile y de*ault./o change the contents o* this *ile easily3 use the System tool in #ontrol "anel. 8lthoughthe *ile can e modi*ied in a te t editor3 the recommended method o* editing the *ile isto go to #ontrol "anel 1 System 1 8dvanced 1 Startu% and 9ecovery. /his a%%let willensure that the %arameters are set correctly in the *ile.8 sam%le >oot.ini *ile is shown here.K oot loaderLtimeout&0de*aultMmulti507dis 5?7rdis 507%artition51 76WINN/Ko%erating systemsLmulti507dis 507rdis 507%artition5176WINN/M Aicroso*t Windows 2000 "ro*essional

*astdetect #'6#A$#?NS6>??/S@#/.$8/MAicroso*t Windows 2000 9ecovery #onsolecmdcons

?%tions are entered at the end o* the line *or the statement you want to modi*y.?%tions include'

sos dis%lays the name o* each device driver as it loads. /his is hel%*ul when startu% *ails

while loading drivers to determine which driver is *ailing to load.


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*astdetect turns o** serial and us mouse detection in Ntdetect.com. i* you use*astdetect without s%eci*ying a #?A %ort3 serial mouse detection is disa led on all

%orts.de ug loads the Windows ernel de ugger when you start Windows.nogui oot disa les the itma% that dis%lays the %rogress ar *or Windows !"

"ro*essional startu%.

11. !hich utility shoul$ you use to up$ate a !in$ows 63 0.% Emergency Repair is(?

1. F$is2. Setu%&. 9$is +#orrect,-. @9$

Explanation:

9$ISO is used in Windows N/ only to create or u%date an @mergency 9e%air $is 5@9$7.=ou should u%date the @9$ any time ma


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1. Bess than 102- ytes2. InstalledQ si e doesnRt matter.&. 8t least 102- ytes +#orrect,-. @ actly 102- ytesExplanation:AS$?S.S=S contains im%ortant %re:Windows o%tions. It has three mandatory entriesand a num er o* o%tional settings. /he *ollowing Js a ty%ical AS$?S.S=S'K"athsLWin$irMc'6windowsWin>oot$irMc'6windows

ostWin>oot$rvMcK?%tionsL>ootAultiM0>oot UlM1$ou le>u**erM1

/he "aths section is mandatory and contains only those three entries. /he ?%tionssection may contain any o* the *ollowing'8utoScanMn 5Scan$is run settings7>ootFailSa*eM1 5/o *orce the system to oot Jn Sa*e mode7>oot UlM1 5/o oot into UI mode7>ootOeysM 5Use *unction eys to determine oot mode7>ootAenuM 5$is%lays the startu% menu automatically7>ootAenu$e*aultMn 5Sets the de*ault *or the startu% menu7>ootAenu$elayMn 58mount o* time e*ore the de*ault startu% menu o%tion is used7>ootAultiM 5$ual: ooting7

>ootWarnM 5$is%lay a warning e*ore using Sa*e mode7>ootWinM1 5Sets Windows C( as the de*ault o%erating system7$ lS%aceM 5Boads $>BS"8#@. >I N automatically7$ou le>u**erM 5For S#SI drives7$rvS%aceM 5Boads $9 S"8#@.>IN automatically7Boad/o%M 5/o load #?AA8N$.#?A or $9 S"8#@.>IN at the to% o* the )-0 memory7BogoM 5/o dis%lay the animated logo.7Networ M 5@na les Sa*e mode with Networ ing to a%%ear in the Startu% menu7/he Asdos.sys *ile also contains a section that contains seemingly useless in*ormation./his in*ormation is necessary to su%%ort %rograms that e %ect the Asdos.sys *ile to eat least 1302- ytes in length. For e am%le3 i* an antivirus %rogram detects that theAsdos.sys *ile is less than 1302- ytes3 it may assume that the Asdos.sys *ile is in*ectedwith a virus. l* you delete the Asdos.sys *ile3 your com%uter will not start. AS$?S.S=Smust e at least 102- ytes in si e. l* you loo at the AS$$S.S=S *ile3 you will notice acomment stating /he *ollowing lines are re4uired *or com%ati ility with other %rograms.$o not remove them 5AS$?S.S=S needs to e ,102- ytes73P *ollowed y a series o*commented lines *illed with !s.

10. !hich o" the "ollowing utilities woul$ provi$e the output shown in the graphic

exhi-it?


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1. F/"2. /@BN@/&. "IN-. /98#@9/ +#orrect,

Explanation:/98#@9/ is a /#" I" utility that uses Internet #ontrol Aessage "rotocol 5I#A"7 echore4uests to trace the route a data %ac et ta es to its destination. /he /98#@9/ command dis%lays the ho% count 5also called the metric3 the num er o* routers the signalmust %ass through to get to the destination73 the time each ho% ta es 5in milliseconds73the name o* the com%uter or router %assed through 5o%tional73 and the I" address o*each router in the ho%. /his Js the out%ut shown in the gra%hic. /98#@9/ wor s with I"addresses3 host names3 and domain names./he "IN utility command 5*or e am%le3 %ing 20(.1)0.120.1H7 is used to send test data%ac ets to veri*y connectivity to another com%uter using I#A". I#A" Js %art o* the

/#" I" suite o* %rotocols. It is an error:re%orting %rotocol. "IN sends an I#A" @cho9e4uest to a target name 5li e www.whitehouse.gov7 or I" address. /he resulting I#A"@cho 9e%ly veri*ies that a /#" I" con*iguration is set u% %ro%erly and that thedestination host is online and connected to the networ ./he F/" 5File /rans*er "rotocol : %art o* the /#" I" suite o* %rotocols7 is a utility%rogram that allows the i:directional trans*er 5u%loading and downloading7 o* *iles

etween two networ ed hosts. 8 small F/" client %rogram runs on the remote com%uterand accesses a larger F/" server running on a host./he /#" I" utility /@BN@/ allows a com%uter to connect to a UNI! host y emulating aterminal 5such as a $@# /1 007 and esta lishing a remote command:line window.

1*. !hich o" the "ollowing is representative o" a


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14. One o" your customers #s trying to access his C 2ROM $rive through My Computerin !in$ows %%%+ -ut no C 2ROM $rive #s availa-le. 3he customer says that the$rive was wor(ing properly the $ay -e"ore+ when his system loc(e$ up an$ ha$ to-e re-oote$. >rom that time on the C 2ROM has not wor(e$.!hat woul$ -e a goo$ "irst step that you shoul$ ta(e in an e""ort to i$enti"y thepro-lem?

1. ?%en the System a%%let *rom the #ontrol "anel3 choose the ardware ta 3 and clicthe $evice Aanager ta . Boo *or errors on the $ $ #$ $rives such as a red ! or a

yellowT +#orrect,2. ?%en the #ontrol "anel 1 8dd 9emove "rograms a%%let3 and ste% through the

installation %rocess.&. ?%en the 8dd 9emove ardware a%%let *rom the #ontrol "anel and ste% through the

installation %rocess.

-. ?%en the 8dd 9emove ardware a%%let *rom the #ontrol "anel and install a nowngood #$:9?A driver over the e isting one.D. ?%en the 8dd 9emove "rograms a%%let *rom the #ontrol "anel and ste% through the

removal %rocess.

Explanation:Since the #$:9?A drive was wor ing %ro%erly e*ore3 the reason *or the system loc u%might e the reason *or *ailed drive now. /he %ro lem could either e a hardware*ailure3 which could cause the system to loc u%3 or a driver *ile corru%tion. @ither will eshown as an error in the $evice Aanager. Use $evice Aanager in the #ontrol "anel 1

System a%%let to chec *or hardware or driver %ro lems.Use the #ontrol "anel 1 8dd 9emove ardware a%%let to add new hardware that is notautomatically recogni ed y Windows or to remove drivers *rom the system.Use the #ontrol "anel 1 8dd 9emove "rograms a%%let to install new so*tware or removee isting so*tware.

17. !hich o" the "ollowing is responsi-le "or chec(ing har$ware an$ -uil$ing thehar$ware in"ormation "or the !in$ows 89 registry?

1. >??/.INI2. N/>??/$$.S=S&. N/$@/@#/.#?A +#orrect,-. N/B$9

Explanation:N/$@/@#/.#0A %arses the system *or hardware in*ormation each time WindowsN/ 2000 !" is loaded./his in*ormation is then used to create dynamic hardware in*ormation in the Windowsregistry.

/he N/B$9 *ile starts the loading o* the ?S on a Windows N/3 Windows 20003 orWindows !" machine. N/B$9 *irst loads the o%erating system *rom the oot %artition.


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N/B$9 then controls the hardware detection %rocess e*ore %assing control to theWindows ernel. N/B$9 must e in the root *older o* the startu% dis .>??/.INI is a te t *ile that contains in*ormation a out the o%erating systems on thecom%uter and controls the initial oot screen on a Windows N/ 2000 !" com%uter.Windows N/ 2000 !" uses N/>??/$$.S=S to ena le systems with a S#SI oot devicethat has its *irmware disa led to load the S#SI inter*ace. I* the system does not haveS#SI devices3 this *ile is not installed.

1,. Susan wants to compress a "ile+ -ut she cannot "in$ an option to $o so. She rea$that "ile compression is only availa-le on partitions "ormatte$ with 63>S*.!here can she chec( to see how the partition has -een "ormatte$? Select two./

1. #ontrol "anel 1 Folder ?%tions2. 8dministrative /ools #om%uter Aanagement +#orrect,&. Ay #om%uter 1 "ro%erties +#orrect,

-. 8dministrative /ools "er*ormanceD. Folder ?%tions 1 File /y%es

Explanation:Susan can see limited in*ormation on a %artition y right:clic ing on the drive listed inAy #om%uter3 and choosing "ro%erties. /he *ormat 5*or e am%le3 F8/3 F8/&23 N/FS7 islisted. Susan can see more e tensive in*ormation a out the %artition3 including the*ormat3 y loo ing at 8dministrative /ools #om%uter Aanagement and drilling down to$is Aanagement."artition *ormat in*ormation is not located under 8dministrative /ools "er*ormance3

Folder ?%tions 1 File /y%es3 or #ontrol "anel 1 Folder ?%tions.8lthough com%ression was availa le *or entire %artitions under N/FS-3 individual *ile and*older com%ression only ecame availa le under N/FSD3 which de uted with Windows2000.

1). 'ou must explain to a new employee what the !in$ows )x Registry contains.!hich statement -est $escri-es the Registry?

1. /he 9egistry consists o* networ hardware and con*iguration in*ormation andsettings.

2. /he 9egistry consists o* administrative in*ormation3 as well as usernames and%asswords.

&. /he 9egistry consists o* com%uter hardware con*iguration in*ormation and user:s%eci*ic settings. +#orrect,

-. /he 9egistry consists o* com%uter so*tware version in*ormation and administrativein*ormation.

Explanation:In Windows C 3 the 9egistry consists o* a S=S/@A.$8/ and a US@9.$8/ *ile. /he

S=S/@A.$8/ *ile consists o* hardware con*iguration in*ormation. /he US@9. $8/ *ileconsists o* user:s%eci*ic in*ormation.


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Windows CD creates a ac u% co%y o* the S=S/@A.$8/ and US@9.$8/ *iles when youoot the system. /he e tension used to ac u% the 9egistry *iles is $8?.

Starting with Windows C(3 the 9egistry #hec er 5S#8N9@ W.@!@7 runs automaticallywhen starting u% Windows. It scans the 9egistry *or errors3 and then ac s u% the9egistry.When the 9egister #hec er ac s u% the *iles3 it creates a #8> *ile named 9> .#8>.9> stands *or 9egistry ac u%3 and is a three:digit num er. #8> *iles are s%ecialinternal Windows *iles 5ca inet *iles7.In Windows &. 3 the registry only consists o* a *ile named 9@ .$8/3 which containsin*ormation on *ile associations3 as well as ?


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-. F1

@ %lanation'=ou %ress the F( ey to see a list o* availa le startu% o%tions in Windows C 3 Windows20003 and Windows !". /he o%tions di**er somewhat etween the various o%eratingsystems3 ut ah o**er Sa*e Aode. Sa*e Aode only loads a asic set o* drivers and 8video. Sa*e Aode can also e accessed directly y %ressing the FD ey during ootu%./he F1 ey is a standard ey used to dis%lay the hel% screens./he @S# ey can o*ten e used to cancel an e tended memory test during ootu%.

. 'ou want Scan is( to run imme$iately+ with no $elay+ i" the system was not shut$own correctly -e"ore !in$ows ), launches next time. !hich "ile $o you nee$ toe$it?

1. WIN.#0A

2. 8U/?@!@#.>8/&. AS$?S.S=S +#orrect,-. I?.S=S

Explanation:AS$?S.S=S contains im%ortant %re:Windows o%tions *or Windows C com%uters. /hereare three mandatory entries and a num er o* o%tional settings. /he *ollowing is a ty%icalAS$?S.S=S'K"athsLWin$irMc'6windows

Win>oot$irMc'6windowsostWin>oot$rvMc

K?%tionsL>ootAultiM0>oot UlM1$ou le>u**erM1/he "aths section is mandatory and contains only those three entries. /he ?%tionssection may contain any o* the *ollowing'8utoScanMn 5Scan$is run settings a*ter im%ro%er shutdown. 1 M 1:minute delay3 ? Mdisa le3 2 M no delay7>ootFailSa*eM1 5/o *orce the system to oot in Sa*e mode7>oot UIM1 5/o oot in*o UI mode7>ootOeysM 5Use *unction eys to determine oot mode7>ootAenuM 5$is%lays the startu% menu automatically7>ootAenu$e*aul*Mn 5Sets the de*ault *or the startu% menu7>ootAenu$elayMn 58mount o* time e*ore the de*ault startu% menu o%tion is used7>ootAulti 5$ual: ooting7>ootWarnM 5$is%lay a warning e*ore using Sa*e mode7>ootWinM1 5Sets Windows C( as the de*ault o%erating system7

$ lS%aceM 5Boads $>BS"8#@. >I N automatically7$ou le>u**erM 5For S#SI drives7


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$rvS%aceM 5Boads $9 S"8#@.>IN automatically7Boad/o%M 5/o load #?AA8N$.#?A or $9 S"8#@.>IN at the to% o* the )-0 memory7BogoM 5/o dis%lay the animated logo.7Networ M 5@na les Sa*e mode with Networ ing to a%%ear in the Startu% menu7/o set Scan$is to run immediately3 with no delay3 it the system was not shut downcorrectly e*ore Windows C( launches ne t time3 add to the K?%tionsL section o* theAS$?S.S=S *ile the *ollowing command'8utoScanM2

&. 'ou want to use the encryption "eature in !in$ows %%% to encrypt a $irectory.

!hich "ile system must -e use$ on the partition where the $irectory is locate$?

1. N/FSD +#orrect,2. F8/&2&. N/FS-

-. "FS

Explanation:N/FS- is the *ile system included in Windows N/. It o**ers several advantages overF8/3 including smaller cluster si es and *ile:level security. It does not su%%ort *ileencry%tion.N/FSD is the u%dated version o* the *ile system that was included with Windows 2000.It o**ers several new *eatures3 including encry%tion o* individual *iles and *olders3com%ression o* individual *iles and *olders3 and the a ility to set dis s%ace 4uotas.

"FS 5 igh "er*ormance File System7 is used y the I>A ?%erating System3 ?S 2.

F8/&2 is su%%orted y Windows 2000 ut cannot e used *or *ile encry%tion.

0. 'our !in$ows computer has a laser printer. 3he printer has power+ an$ #sconnecte$ with a parallel printer ca-le to the =931 port. "ter a success"ulinstallation o" the printer installation so"tware+ when you try to print a test page"rom !in$ows+ you receive an error message+


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Since the installation o* the %rinter so*tware com%leted without error3 reinstalling i*would not li ely correct the %ro lem.l* the %rinter were out o* %a%er3 you would ty%ically get a message stating that the%rinter is out o* %a%er. Some new %rinters re4uire a i:directional %rinter %ort so thattwo:way communication can occur etween the %rinter and the com%uter. >i:directional%rinting enhances the interaction etween the %rinter and the %rint s%ooler in Windows3and allows s%eci*ic error and diagnostic messages to e sent to the com%uter.9e%lacing the ca le may e something to *est later3 ut running a sel*:*est %age is the

est choice here.

*. !hich types o" "iles can -e automatically remove$ -y the is( Cleanup utility in!in$ows %%%? Select all that apply./

1. $ownloaded "rogram Files +#orrect,2. 8rchived Files

&. ?ld User "ro*iles-. /em%orary Internet Files +#orrect,D. 9ecycle >in #ontents +#orrect,). ?ld #h ds Files +#orrect,

Explanation:/he $is #leanu% tool 5#leanmgr.e e7 in Windows 2000 is designed to clear unnecessary *iles*rom your com%uters hard dis . =ou can con*igure #leanmgr.e e with command:line switchesto clean u% the *iles you want. =ou can then schedule the tas to run at a s%eci*ic time yusing the Scheduled /as s tool.

/he $is #leanu% Utility can e con*igured to automatically clean u% the *ollowing ty%es o**iles'

/em%orary Setu% Files $ownloaded "rogram Files /em%orary Internet Files ?ld #h ds Files 9ecycle >in contents /em%orary Files /em%orary ?**line Files ?**line Files #om%ress ?ld Files #atalog Files *or the File Inde er

/he #leanu% utility cannot clean u% 8rchived Files or ?ld User "ro*iles.

4. nita is installing !in$ows ), on her computer. On which o" the "ollowing "ilesystems can nita install !in$ows ),? Choose two./

1. "FS

2. F8/ or N/FS-&. F8/1) +#orrect,


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-. N/FSDD. N/FS-). F8/&2 +#orrect,

Explanation:/he File 8llocation /a le 5F8/7 *ile system used determines the cluster si e used andthe largest %artition si e %ossi le. F8/1) uses a 1): it *ile systemQ F8/&2 uses a &2: it*ile system. F8/&2 can ma e use o* larger %artitions and smaller cluster si es3 ut it isnot com%ati le with Windows &.13 $?S3 Windows N/3 or Windows CD 5e ce%t WindowsCD> : ?S927.File systems that use larger cluster si es waste dis s%ace3 since the smallest amount o*dis s%ace a *ile can use is the si e o* one cluster. For e am%le3 it you are using F8/1 )on a 2 > hard drive3 the cluster si e is &2 O>. Files that are less than &2O> all use &2O> o* dis s%ace.New /echnology File System 5N/FS73 availa le to Windows N/ 2000 com%uters3 is not

com%ati le with Windows &.13 $?S3 Windows CD3 or Windows C(. /he N/FS *ormat%rovided in Windows N/ is nown as N/FS -. Windows 2000 im%roved u%on the N/FS*ormat3 and it is included with the Windows 2000 and Windows !" o%erating systems asN/FS D.

igh "er*ormance File System 5 "FS7 is an ?S 2 *ile system3 and is not recogni ed yWindows CD or Windows C(3 Windows &.13 $?S3 or Windows N/ -. . "FS can e read onWindows 20003 ut dis s cannot e *ormatted as "FS.Windows C( can only e installed on a F8/ %artition3 either F8/1) or F8/&2. /he F8/ %artition must e large enough *or oth Windows C( and its swa% *ile. Windows C(cannot e installed on an N/FS or "FS %artition.

7. !hich o" the "ollowing statements a-out SC 6RE are true? Choose ah thatapply./

1. S#8N 9@ chec s the registry *or %ro lems. +#orrect,2. S#8N 9@ removes unnecessary entries *rom the registry.&. I* there is a %ro lem with the registry and no ac u% Js availa le3 S#8N9@

attem%ts to correct the %ro lem. +#orrect,-. S#8N9@ allows you to create a ac u% o* your registry. +#orrect,D. S#8N 9@ chec s the hard drive *or errors.

Explanation:/he Windows C S#8N9@ utility scans the registry *or %ro lems each time the systemis started.S#8N9@ re%laces a corru%t registry with a ac u% co%y o* the registry i* it de*ects a%ro lem.S#8N9@ either restores the registry *rom a nown good ac u%3 or3 it no ac u%s areavaila le3 it re%airs the current registry. 8*ter the scan is com%lete3 S#8N 9@ allows

you to create a ac u% o* the registry.

/here are two versions o* this utility' S#8N9@ is the #ommand:line version3 andS#8N9@ W is the Windows UI version. =ou run S#8N9@ W manually *rom the 9un


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dialog o y entering scanreg or scanregw. Windows automatically runs S#8N9@ when you restart your com%uter.S#8N9@ does not chec the hard drive *or errors. ard $rive errors are de*ected andcorrected y the S#8N$ISO utility.S#8N9@ does not remove unnecessary entries *rom the registry. /o clean u% a registrywith unnecessary and o solete entries3 use a third:%arty %rogram such as Symantec sNorton System Wor s.

,. 'our !in$ows ), computer #s on a small o""ice = 6. h the computers on the = 6use either !in$ows ), or !in$ows %%% 9ro"essional. 'our o""ice mates computerhas a printer attache$ to a parallel port+ an$ his computer #s also connecte$ to thenetwor(. He can print to the printer+ an$ you -oth can access the networ(+ -utyour computer cannot "in$ his printer. @oth computers have AClient "or Microso"t6etwor(sB an$ A>ile an$ 9rinter Sharing "or Microso"t 6etwor(s installe$B.!hat is the most li(ely reason you cannot connect to his printer?

1. /he %rinter is not shared at the o**icemates com%uter. +#orrect,2. =our com%uter does not have the %rinter shared.&. =our com%uter is not con*igured with #lient *or Aicroso*t Networ s.-. =our %arallel %ort is disa led in #A?S.D. =our com%uter has the wrong I" address.

Explanation:/o share *iles etween com%uters3 each com%uter must have a networ ada%ter and e%ro%erly connected3 such as through a hu . @ach com%uter must have a common %rotocol

con*igured3 and have E#lient *or Aicroso*t Networ sP and EFile and "rinter Sharing *orAicroso*t Networ s installed.8lthough this con*iguration ena les *ile and %rint sharing to *a e %lace3 the resource5the "rinter7 must still e shared on the com%uter to which i* is connected. /o share a%rinter3 o%en the Start menu3 select Settings3 and select "rinters. Select the %rinter youwant to share3 and right:clic on it. Select Sharing and set the %arameters.l* your %arallel %ort was disa led in #A?S3 i* would not a**ect your access to networ%rinters.Since oth com%uters can access the networ 3 your I" address and #lient *or Aicroso*tNetwor s must e %ro%erly con*igured.Since the %rinter is attached to another com%uter3 there is no %rinter *or you to shareon your com%uter.

). !hich o" the "ollowing are the minimum re uirements to install !in$ows 899ro"essional on a 9C? Choose three./

1. 12(A> 98A2. )-A> 98A +#orrect,&. )D0A> availa le dis s%ace +#orrect,

-. 2.0 > availa le dis s%aceD. "entium &&& or e4uivalent


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). "entium 2&& or e4uivalent +#orrect,

Explanation:/he minimum system re4uirements to install Windows !" "ro*essional are "entium2&&A or higher #"U3 )-A> 98A3 )D0A> availa le dis s%ace. =ou also need a videocard ca%a le o* 8 resolution or higher3 ey oard3 mouse3 or other %ointing device3 #$:9?A or $ $:9?A3 and a networ ada%ter card it you are installing over the networ .

&%. 'ou have Dust remove$ the ol$ graphics a$apter an$ installe$ a new one in your!in$ows ), 9c. !hen the system -oots+ it hangs at the !in$ows =ogo screen an$never completes the -oot process. 'ou have no choice -ut to restart the computer.!hen you $o+ what li(ely will -e the system response?

1. Windows C( will give you a eneral "rotection Fault.2. Windows C( will load in Sa*e Aode. +#orrect,

&. Windows C( will load in #ommand "rom%t mode.-. Windows C( will %rom%t you to choose a new video driver.

Explanation:When Windows C( encounters an error during startu%3 u%on restart3 it automaticallylaunches in Sa*e Aode. Sa*e Aode is a diagnostic mode that does not load most o* theinstalled drivers and uses the asic 8 dis%lay mode. @nough o* the o%erating system isloaded to access the #ontrol "anel3 locate the %ro lem3 and load a new driver.Windows C( #ommand "rom%t mode is a %seudo:$?S inter*ace in which a thread o*Windows C( is running in the ac ground ut the system is emulating a $?S system.

Windows C( will not load into #ommand "rom%t mode unless everything is wor ing%ro%erly in Normal mode.

eneral "rotection Faults 5 "F7 are the a normal ending 5a end7 o* a Windowsa%%lication. =ou would not receive a "F a*ter a system *ailed to oot.Windows C( will not %rom%t you to choose a new video driver. owever3 therecommended %rocedure when re%lacing a video card is to change the driver to theStandard 8 driver e*ore removing the old card and installing the new one.

&1. oug reports that 5nternet Explorer 5E/ was wor(ing "ine this morning+ -ut now heis getting a "atal error that causes it to shut $own. !hich o" the "ollowing

uestions #s the most relevant to start the trou-leshooting process?

1. When was the last time you ac ed u% your hard drive2. ow long does Internet @ %lorer wor e*ore you get the *atal error&. Was any new hardware or so*tware installed since this morning +#orrect,-. What version o* Internet @ %lorer is it

Explanation:>ecause the %ro lem occurred very suddenly3 you should identi*y recent changes to

$oug s com%uter e*ore %roceeding with any other trou leshooting. /he most relevant4uestion is Was any new hardware or so*tware installed since this morning


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What version o* Internet @ %lorer is it and ow long does Internet @ %lorer wore*ore you get the *atal error are good 4uestions and will %ro a ly e necessary in the

trou leshooting %rocess3 ut they are not as relevant.8s ing a out $oug s ac u% is the least relevant 4uestion.

& . !hat !in$ows %%% Control 9anel icons an$ su-se uent options woul$ you choosein or$er/ i" you wante$ to $isa-le all script support "or the 5nternet security

;one?

1. System : ardware : $evice Aanager : Networ 8da%ters2. Networ and $ial:u% #onnections : Bocal 8rea #onnection : "ro%erties&. Internet ?%tions : Security : Internet : #ustom Bevel +#orrect,-. 9egional ?%tions : 8dvanced

Explanation:

Aany o* the Internet security %ro lems that have een discovered are related to theway that Internet @ %lorer interacts with Windows. /here are scri%ts on the Internetthat can modi*y your Windows installation in some way and %ossi ly allow the introductiono* a virus. /o %revent against that %ossi ility3 you should change Internet @ %lorerssecurity settings as well as disa le scri%t su%%ort./o change security settings *or Internet @ %lorer3 use the Internet ?%tions a%%let inthe #ontrol "anel. Select the Security ta . /here are many cases where the de*aultsecurity levels donRt e actly *it your needs. It is %ossi le to change individual securitysettings3 such as ena ling or disa ling scri%t su%%ort *or a one. /o do that3 set thede*ault security level *or the one as close as %ossi le to the security settings you want3

and then clic the #ustom Bevel utton. For each one3 you can con*igure di**erent rules*or how the Internet e %lorer should handle 8ctive! controls and scri%ting./here are *our security ones' Internet3 /rusted Sites3 9estricted Sites3 and Bocalintranet. Security is controlled se%arately *or each one./rusted Sites are We sites that you com%letely trust. /here*ore3 you can set thesecurity settings lower *or this domain.9estricted Sites is a one *or all those sites that could %otentially damage yourcom%uter or install malicious code onto your com%uter.Bocal intranet is the one that contains We sites you access using UN# names 5suchas 66server6sharenarne7 or we site U9Bs without dots 5such as htt%' server7.Internet is a one that contains all sites that donRt *it into any o* the other ones.System : ardware : $evice Aanager :Networ 8da%ters gives you dialog o es tocon*igure networ ada%ter resources3 ut you cannot disa le scri%ting.Networ and $ial:u% #onnections : Bocal 8rea #onnection : "ro%erties gives you dialog

o es to con*igure networ %arameters3 ut you cannot disa le scri%ting there.9egional ?%tions : 8dvanced allows you to con*igure language su%%ort3 ut you cannotdisa le scri%ting there.

&&. !hich o" the "ollowing #s a routa-le protocol use$ "or 5nternet connectivity?

1. """


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2. /#" I" +#orrect,&. I"! S"!-. Net>@UI

Explanation:Networ %rotocols are the communication languages that com%uters use to communicateover Bocal and Wide 8rea Networ s 5B8ND and W8ND7. 8 %rotocol is said to e routa leit its addressing scheme allows it to e %assed to other networ s y devices calledrouters.9outers select the est and shortest %ath *rom many %ossi le %aths to a destinationhost./he /#" I" %rotocol is routa le and is re4uired *or Internet connectivity./#" I"3 I"! S"!3 and Net>@UI are all networ %rotocols. /he /rans%ort #ontrol"rotocol Internet "rotocol 5/#" I"7 grou%s data together into %ac ets in order totrans%ort it over the Internet.

/#" I" is most %revalent ecause o* its use on the Internet.Net>@UI and I"! S"! are B8N %rotocols. Net>@UI is a Aicroso*t %rotocol. It is *astut is not routa le3 so it is used in small local:area networ s. I"! S"! is a Novell

%rotocol3 and it is the %rimary %rotocol used within NetWare environments. It is routa leto some e tent3 ut it is not used *or Internet connectivity."oint:to:"oint %rotocol 5"""7 is o*ten used to connect to a dial:u% server with a modem.It is not routa le. ?nce the %oint:to:%oint dial:u% connection is esta lished3 /#" I"handles all routed data.

&0. !hile there are "ive main (eys #n the !in$ow %%% Registry+ two o" them contain

the $ata+ an$ the other three are su-2(eys o" the two containing the $ata.!hich two o" the "ollowing are the main (eys containing the $ata? Choose two./

1. ey;Users +#orrect,2. ey;Bocal;Aachine +#orrect,&. ey;#urrent;#on*ig-. ey;#urrent;UsersD. ey;#lasses;9oot

Explanation:/here are *ive main eys Jn the Windows 2000 9egistry'

ey;Bocal;Aachine ey;Users ey;#urrent;#on*ig ey;#lasses;9oot ey;#urrent;Users

?* these *ive eys3 ey;Bocal;Aachine and ey;Users contain ah o* the in*ormationregarding hardware3 a%%lications3 and users. ey;#urrent;#on*ig and

ey;#urrent;Users are used *o di**erentiate which o* the settings con*ained in the

other eys are the ones curren*ly eing used. /hey are %ointers ac to the main data.


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ey;#lasses;9oo* is a %ointer ac to im%ortan* in*orma*ion a out the user inter*ace3which is con*ained in ey;Bocal;Aachine.

&*. How can you chec( a !in$ows ), system with proprietary so"tware installe$ "orcompati-ility with !in$ows %%% prior to upgra$ing to !in$ows %%%?

1. Use the Windows 2000 #$ and ty%e Winn*&2 ma elocalsource *rom a command

window.2. Use the Windows 2000 #$ and ty%e Winn*&2 co%ydir'"rivate;drivers *rom a

command window.&. Use the Windows 2000 #$ and ty%e Winnt&2 chec u%gradeonly *rom a command

window. +#orrect,-. Use the Windows 2000 #$ and ty%e Winn*&2 cmdcons *rom a command window.

Explanation:

=ou can use Winn*&2 chec u%gradeonly to veri*y com%ati ility. /he chec u%gradeonlyo%tion chec s your com%uter *or u%grade com%ati ility with Windows 2000. For WindowsCD or Windows C( u%grades3 Setu% creates a re%ort named U%grade.t t in the Windowsinstallation *older. For Windows N/ &.D1 or -.0 u%grades3 it saves the re%ort to theWinn*&2.Iog in the installation *older.?ther o%tions *or the Winnt&2 command are'

cmdco ns8dds a 9ecovery #onsole o%tion *or re%airing a *ailed installation to the o%erating system

selection screen. It is only used %ost:Setu%.

ma elocalsourcelnstruc*s Setu% to co%y ah installation source *iles to your local hard dis . Use

ma elocalsource when installing *rom a #$ to %rovide installa*ion *iles when the #$ isnot availa le la*er in the installation.

co%ydir'i&()#reates an additional *older within the *older in which the Windows 2000 *iles areinstalled. For e am%le3 i* the source *older contains a *older called "rivate;drivers thathas modi*ications


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!hen the system -oots+ you receive the message+ AMissing Operating System.!hen you -oot using the -oot "loppy+ you can see that !in$ows ), an$ all critical"iles are still on the $is(.!hat is the most li(ely reason it will not -oot?

1. #?AA8N$.#?A is corru%t and needs to e reinstalled.2. /he hard drive needs to e set active in #A?S.&. /he %artition is not set 8ctive. 9un F$ISO to set the 8ctive "artition. +#orrect,-. =ou must run S#8N$ISO e*ore trying to oot *rom a dis that has not een used

in a long time.

Explanation:For an o%erating system to oot3 the %rimary %artition on which it is installed must eset active. =ou can only have one active %artition. /he *ailing hard drive was ooting thesystem and it was set active3 which im%lies the second drive was not. Now the second

drive is the only drive in the system3 so the %rimary %artition must e set 8#/I @.ard drives are %re%ared *or use y an o%erating system y con*iguring a Aaster >oot9ecord using a dis %artitioning utility such as F$ISO. 8 dis does not need to e%artitioned into multi%le %artitions3 ut it could e. F$ISO creates three ty%es o*%artitions3 "rimary3 @ tended3 and Bogical. For an o%erating system to e a le to oot acom%uter3 the o%erating system *iles must e on the %rimary %artition3 ut all other*iles can e anywhere.8*ter creating a %rimary %artition3 the %artition to oot the com%uter must e set8#/I @ using the F$ISO %rogram. l* it is not set 8#/I @3 everything could e installedcorrectly3 ut the system still would not oot.

l* #?AA8N$.#?A was corru%t3 you would get the message Aissing or Invalid #ommandinter%reter instead o* the Aissing ?%erating System message.=ou do not use #A?S to set the 8#/I @ %artitionQ you use F$ISO.S#8N$ISO is not re4uired to run %rior to %utting a hard drive in service.

&7. !hich o" the "ollowing "iles is 6O3 use$ in the !in$ows %%% -oot process?

1. 8B.$BB2. WIN.#0A +#orrect,&. N/?SO9NB.@!@-. N/$@/@#/.#?A

@ %lanation'Files used in the Windows 2000 oot %rocess include' N/B$93 >??/.INI3 >??/S@#/.?S 5o%tional73 N/$@/@#/.00A3 N/>??/$$.S=S 5o%tional73 N/?SO9NB.@!@3 8B.$BB3S=S/@A3 and any device drivers necessary.N/B$9 runs the ootstra% code to start loading the o%erating system.N/$@/@#/.00A %arses the system *or hardware in*ormation and uses i* to createdynamic con*iguration in*ormation *or the registry.


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N/?SO9NB.@!@ is the actual Windows N/ 2000 !" o%erating system ernel.8B.$BB is the ardware 8 stract ion Bayer so*tware that %rovides a se%arationetween manu*acturer drivers and the o%erating system.

WIN.#0A is used in the Windows C oot %rocess3 ut it is N?/ used in the Windows2000 oot %rocess.

&,. ulie has -rought her laptop to the o""ice an$ wants to chec( her e2mail. Hersystem is running !in$ows %%% 9ro"essional with 5nternet Explorer 4.%. She hasa properly con"igure$ networ( car$ an$+ in "act+ uses her networ( car$ to connectto the 5nternet through her S= mo$em at home.

lthough she plugge$ her laptop networ( ca-le into the o""ice networ(+ she isuna-le to connect to the 5nternet. She was tol$ that she has to con"igure her-rowser to use a proxy server.!hich proce$ure will properly con"igure the proxy server?

1. ?%en the #ontrol "anel 1 "hone and Aodem ?%tions. Select a modem to con*igure.2. ?%en the #ontrol "anel 1 Internet ?%tions a%%let. Select #onnections3 then B8Nsettings. +#orrect,

&. 9ight clic Ay #om%uter and select "ro%erties. Use the $evice Aanager.-. ?%en the #ontrol "anel 1 Networ and $ialU% #onnections.

Explanation:In the #ontrol "anel 1 Internet ?%tions a%%let3 you can con*igure the com%uter to use a%ro y server y choosing the #onnections ta and clic ing the B8N settings utton.@nter the address *or the %ro y server and scri%t *ile i* necessary.

/he $evice Aanager in Ay #om%uter can e used to ad


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Explanation:/o share *iles etween com%uters3 each com%uter must have a networ ada%ter3 econnected to each other through com%ati le media3 and use a common %rotocol suite.@ach com%uter must have oth #lient *or Aicroso*t Networ s and File and "rinterSharing *or Aicroso*t Networ s installed. It File and "rinter Sharing *or Aicroso*tNetwor s is not installed3 the o%tion to share a resource 5in this case the hard drive7 willnot e availa le./he /#" I" %rotocol is only needed to access the Internet or other /#" I" networ s.Similarly3 the I"! S"! %rotocol is only needed to access an I"! S"! networ 3 such as aNetWare networ . Since the Windows C( com%uter is already on the Windows N/ networ 3 a com%ati le %rotocol must have een installed./he $ial:U% 8da%ter o%tion is not needed on any com%uter unless that com%uter willaccess a networ through a modem.#lient *or NetWare Networ s is not necessary to share *iles or %rinters on a Windowsnetwor 3 only to connect to NetWare Servers.

0%. 'our computer #s running !in$ows )*+ an$ you have Dust installe$ an upgra$e to anapplication calle$ Organi;e on your system. 'ou open !in$ows Explorer an$ $isplaythe contents o" the Organi;e "ol$er to "in$ the actual executa-le "ile "orOrgani;e+ -ut no executa-le "iles are $isplaye$.!here can you change the settings to ma(e !in$ows Explorer $isplay all "iles?

1. /oolsAenu2. iew Aenu +#orrect,&. File Aenu

-. @ditAenu

Explanation:Windows @ %lorer can e con*igured to hide s%eci*ied ty%es o* *iles3 to hide the AS:$?S %ath3 or to dis%lay all *iles. /hese o%tions are set in the iew ?%tions %ull:downmenu. #hoose to dis%lay all *iles y clic ing the Show 8ll Files chec o .In Windows C(3 you can select Folder ?%tions *rom oth the iew menu and the /oolsmenu. /hen you clic the iew ta and select Show all *iles./he Windows CD /ools Aenu contains the Find tool3 the o /o tool3 and the tool to ma%or disconnect a networ drive./he @dit Aenu contains the Undo3 #ut3 #o%y3 Select3 and "aste *unctions./he File Aenu contains the tools to create *olders3 *iles3 and shortcuts3 to rename *ilesand *olders3 and to view edit the "ro%erties o* a *ile or *older.

01. !hen purchasing something on the 5nternet+ how can you -e sure that the cre$itcar$ in"ormation you enter #s -eing encrypte$ to prevent unauthori;e$ interceptiono" your personal in"ormation?

1. l* the U9B has the *orm htt%' www.measureu%.com %aymentsystem.as%3 you can e

sure that %aymentsystem .as% is encry%ted.


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2. l* the U9B has the *orm htt%' www.measureu%.com secure%ayment.html3 you can esure that secure%ayment.html Js encry%ted.

&. l* the FV$N is listed on the *orm you use to enter your credit card in*ormation3 youcan e sure that the site is secure.

-. l* the U9B has the *orm htt%s' www.measureu%.com %ayment*orm.html3 you can esure that %ayment*orm. html is encry%ted. +#orrect,

Explanation:I* the secure //" %rotocol is used3 the data eing transmitted is encry%ted3 and the%rotocol shown in the U9B is htt%s'I . /he secure %rotocol eing used is SSB 5SecureSoc ets Bayer7./he U9B shown as htt%' www.measureu%.com secure%ayment.html is not secure ecausehtt%s is not s%eci*ied. Bi ewise3 the U9B shown ashtt%' www.measureu%.com %aymentsystem.as% is not secure.FV$N stands *or Fully Vuali*ied $omain Name3 which in this case is www.measureu%.com.

/he FV$N does not s%eci*y whether encry%tion is used or not.

0 . !here are the !in$ows %%%F89 registry "iles store$?

1. System 9oot 6system&26con*ig +#orrect,2. System9oot 6system&. System9oot 69egistration-. System9oot

Explanation:

I* you sus%ect that the Windows 2000I!" registry is damaged3 you can use the9ecovery console commands to restore the registry *rom the last ac u% that youcreated. /he registry consists o* *ive *iles' $e*ault3 Sam3 Security3 So*tware3 andSystem3 which are stored in the System9oot 6System&26#on*ig *older. 8 ac u% o*the registry is stored in the System9oot 69e%air69eg>ac *older every time you acu% the system state./he registry is not stored in System9oot 6system. /his *older contains older driversand li rary *iles *or ac ward com%ati ility.

System9oot is the main Windows *older containing con*iguration settings 5.ini *iles7and logs.

System9oot 69egistration contains in*ormation on #?AX.

0&. 'ou must install a networ( printer on your !in$ows ), machine. 'our manager hasin"orme$ you that the printer has alrea$y -een installe$ an$ share$ on a remotemachine.!hich o" the "ollowing will ena-le you to install the networ( printer?

1. Select the name o* the remote com%uter *rom the "rinters a%%let Jn #ontrol "anel3right:clic on remote %rinters name3 and clic 8dd.

2. Select the "rinters a%%let *rom the #ontrol "anel3 clic 8dd3 select the %rinter that you want to install3 and clic Install.


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&. Select the "rinters a%%let *rom the #ontrol "anel3 clic the 8dd Networ "rinterJcon3 and *ollow the wi ard through the installation %rocess.

-. Select the name o* the remote com%uter *rom Networ Neigh orhood3 right:clic onremote %rinters name3 and clic Install. +#orrect,

Explanation:/o install a Networ "rinter on your machine3 you can select the name o* the remotecom%uter *rom Networ Neigh orhood3 right:clic on the remote %rinters name3 andclic Install. =ou can also select the "rinters a%%let *rom #ontrol "anel3 clic the 8dd"rinter Jcon3 and s%eci*y Networ "rinter when using the 8dd "rinter Wi ard to ste%through the installation %rocess.=ou can access the 8dd "rinter dialog o y going to the #ontrol "anel 1 "rinters Jcon or*rom the Start Aenu Settings 1 "rinters. @ither way3 you choose 8dd "rinter and yourchoices will e Bocal "rinter or Networ "rinter.From the choices given3 the only o%tion that would accom%lish the tas re4uested is to

select the name o* the remote com%uter *rom Networ Neigh orhood3 right:clic on theremote %rinters name3 and clic Install. /he other choices are incorrect or are missingste%s.

00. E2mail has o"ten -een use$ to sprea$ viruses. !hich o" the "ollowing statementsare true a-out e2mail viruses an$ prevention o" in"ection? Choose all that apply./

1. =ou should use anti:virus so*tware that has an e:mail:chec ing com%onent +#orrect,2. =ou should turn o** the %review *eature in your e:mail a%%lication +#orrect,&. It is %ossi le to get a virus through an /AB:*ormatted e:mail. +#orrect,

-. It is sa*e to o%en any attachments that do not have >S in their name.

Explanation:8ccording to S89# 5Symantec 8nti: irus 9esearch #enter73 e:mail viruses o*ten come inthe *orm o* a scri%t written in readily availa le scri%ting languages such as isual >asicand YavaScri%t. /he scri%t may e stand:alone 5in the *orm o* an attachment7 orem edded into /AB code. When the attachment is o%ened3 or the /AB code viewed3the scri%t runs via the Windows Scri%t ost.It is %ossi le to get a virus through /AB:*ormatted e:mail. =ou should turn o** the%review *eature in your email a%%lication3 which automatically views /AB:*ormattedemails 5thus causing the scri%t to run7. =ou should use anti:virus so*tware that has an e:mail:chec ing com%onent3 and con*igure it to auto:%rotect your system.It is N?/ sa*e to o%en any attachments that do no have >S in their name. 8lthough

>S 5 isual >asic Scri%t7 is associated with many e:mail viruses 5 >S.Boveletter3>S.>u le>oy3 >S.Networ 73 it is not the only ty%e o* scri%t virus.

0*. !hich o" the "ollowing is most li(ely to -e "oun$ in a CO6>5 .S'S "ile?

1. #'6WIN$?WS6#?AA8N$6S 89@.@!@

2. G@# ? 0FF&. FIB@SM100 +#orrect,


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-. "8/ M #'6Q #'6Wl N$?WSQ #'6WIN$?WS6#?AA8N$D. S@/ /@A"M #'6/@A"

Explanation:/he #?NFI .S=S *ile contains device settings and the %ath to device drivers. It doesnot contain the actual device drivers. /he #?NFI .S=S *ile does not contain settings*or individual %rograms 5a%%lications73 ut con*igures the system to wor with installedhardware. #?NFI .S=S has een re%laced y the Windows 9egistry ut is still used *or

ac ward com%ati ility to old %rograms in Windows C com%uters. /he FIB@S100 lineensures there are 100 *ile handles availa le *or the %rograms./he other lines are used in the 8U/?@!@#.>8/ *ile3 which is a set o* instructions thatis read3 or %arsed3 at startu%./he "8/ command s%eci*ies the location3 in the directory tree3 o* the root directory3and the Windows and Windows #ommand directories./he /@A" line esta lishes a directory location *or tem%orary *ile storage.

/he G@# ? 0FF command sets the te t character echo:to:dis%lay %ro%erties./he #'6WIN$?WS6#?AA8N$6S 89@.@!@ line runs the S 89@.@!@ %rogram atstartu%.

04. 'ou are upgra$ing a 9C "rom !in$ows ), to !in$ows %%% 9ro"essional. Howshoul$ you per"orm the upgra$e i" you want to (eep your current settings

computer name+ networ( settings+ an$ $es(top shortcuts/?

1. 9un Winnt *rom $?S3 and install to a di**erent directory.2. =ou can run Winnt&2 *rom Windows C(3 using a ty%ical installation. +#orrect,

&. 9un Winnt&2 *rom Windows C(3 ut install to a di**erent directory.-. 9un Setu% *rom Windows C( and choose E$o not save current settings when the

o%tion a%%ears.

Explanation:I* you run a Windows 2000 u%grade *rom Windows C(3 using a ty%ical installation3 manyo* your current settings will e saved. Winnt&2 starts the installation %rogram as anu%grade. Winnt starts the installation %rogram as a clean install./here is no S@/U" %rogram to launch the Windows 2000 u%grade.I* you want to ee% your current settings3 you must install the new o%erating system intothe roo* *older *or the %resent o%erating system./here is no o%tion *or E$o not save current settings. /here is also no Setu% %rogram.

07. 'ou want to ma(e your !in$ows )x computer go through the startup an$initiali;ation comman$s one at a time. How can you $o this?

1. "ress the F( ey at ootu% and select Ste%: y:Ste% #on*irmation mode. +#orrect,2. Select 9estart in Ste% Aode *rom the shut down menu.&. Select 9estart in Sa*e Aode *rom the shut down menu.

-. "ress the >rea ey at ootu%.D. "ress the FD ey at ootu%.


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Explanation:Windows C has several startu% modes. /hey are Normal3 Bogged3 Sa*e3 #ommand"rom%t3 or Ste%: y:Ste% #on*irmation Aode. 8 menu o* these modes can e dis%layed y%ressing the F( ey when the Starting Windows C message is dis%layed at ootu%. /heSte%: y:Ste% #on*irmation Aode dis%lays and %rocesses the startu% commands line: y:liine so you can determine which command is causing a %ro lem."ressing the FD ey at ootu% ta es you straight into Sa*e Aode without going throughthe menu selection. Sa*e Aode loads only a asic con*iguration and set o* drivers. Itena les you to s i% startu% *iles3 #?NFI .S=S3 8U/?@!@#.>8/3 S=S/@A.INI3 andWIN.INI.

owever3 it still ena les you to access Windows C con*iguration *iles.=ou cannot select to restart in Ste%: y:Ste% #on*irmation Aode *rom the shut:downmenu. /he >rea or "ause ey sim%ly sus%ends the startu% %rocess.

0,. @art acci$entally associate$ ah .383 "iles with !or$ instea$ o" !or$9a$+ as heoriginally inten$e$. 5n !in$ows %%%+ where can he go to change the association?Select all that apply./

1. #ontrol "anel 1 Folder ?%tions 1 eneral2. #ontrol "anel 1 8dministrative /ools 1 Server @ tensions&. Ay #om%uter # drive "ro%erties-. Ay #om%uter /ools Folder ?%tions 1 File /y%es +#orrect,D. #ontrol "anel 1 Folder ?%tions 1 File /y%es +#orrect,

Explanation:>art can change the association o* *iles to e tensions y accessing Folder ?%tionsthrough the #ontrol "anel3 Ay #om%uter3 or @ %lorer. In @ %lorer and Ay #om%uter3 theo%tion is located under the /ools menu. In Windows 20003 in the #ontrol "anel3 Folder?%tions is a se%arate a%%let. /his a%%let is not availa le in other Windows versionse ce%t Windows !".=ou cannot change the associations through 8dministrative /ools 1 Server @ tensions./his is where Front "age @ tensions and other more advanced server *unctionalityo%tions are con*igured.=ou cannot change the associations through the eneral ta under Folder ?%tions or yselecting the # $rive "ro%erties.

0). How can you up$ate a $river "or a networ( car$ in your !in$ows %%% system?Choose ah that apply./

1. #ontrol "anel 1 Networ #onnections 1 9ight:clic on your connection to the Internet1 "ro%erties

2. #ontrol "anel 1 Networ and $ial:u% #onnections 1 Bocal 8rea #onnection 1 "ro%erties+#orrect,

&. 9ight clic on the networ card in $evice Aanager 1 "ro%erties 1 $river ta U%date$river utton +#orrect,


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-. #ontrol "anel 1 Internet ?%tions 1 Security 1 Internet 1 #ustom Bevel

Explanation:8*ter a hardware device is %hysically installed in a system3 the ne t ste% is to install theso*tware necessary to inter*ace with it. /his so*tware3 called a device driver3 is writtento inter*ace with the s%eci*ic device and o%erating system. =ou can view and changecurrent device drivers *rom the $evice Aanager. 9ight:clic on the device in 4uestion3choose "ro%erties3 clic on the $river /a 3 and then the U%date $river utton.#ontrol "anel 1 Networ and $ial:u% #onnections 1 Bocal 8rea #onnection 1 "ro%ertiesgives you dialog o es to con*igure networ %arameters. =ou can change networ carddrivers y clic ing #on*igure.#ontrol "anel 1 Networ #onnections 1 9ight:clic on your connection to the Internet 1"ro%erties allows you to con*igure networ %arameters in Windows !" 5 ut not Windows20007. =ou can change networ card drivers y clic ing #on*igure.#ontrol "anel 1 Internet ?%tions 1 Security 1 Internet 1 #ustom Bevel ma es it %ossi le

to change individual security settings3 such as ena ling or disa ling scri%t su%%ort *or a%articular one3 ut you cannot change networ card drivers.

*%. !hich two utilities can -e use$ to chec( the $igital signature o" "iles on !in$ows), an$ Me? Select two./

1. System File #hec er+#orrect,2. $river Signing a%%let&. @vent iewer-. File Signature eri*ication Utility +#orrect,

D. $r. Watson

Explanation:>oth SF0 5System File #hec er7 and SI @9IF 5File Signature eri*ication utility7 areincluded in Windows C( and Ae to chec digital signatures o* *iles. SF# is a command:line utility3 while SI @9IF is a Windows utility.=ou can con*igure how the o%erating system res%onds to unsigned *iles 5Ignore3 Warn3>loc 7 in the $river Signing a%%let3 which you can access through #ontrol "anel 1 System1 ardware $evice Aanager. /he $river Signing a%%let does not chec the digitalsignature o* *iles.@vent iewer is a log utility in Windows N/ 2000 !" that ee%s trac o* signi*icantsystem events and %ro lems 5such as oot and a%%lication initiali ation %rocesses7. =oucannot chec the digital signature o* *iles *rom the @vent iewer.$r. Watson is a utility to monitor and tra% errors in log *iles created y a%%lications andta es a sna%shot o* the system when a %rogram crashes to assist in trou leshooting the*ault. It does not have any *ile veri*ication ca%a ility.

*1. 'ou want to manually -ac(up your !in$ows ), Registry -e"ore you mo$i"y it.!hich programs can you use to -ac( up the Registry? Select ah that apply./

1. S#8N9@ W.@!@ +#orrect,


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2. 9@ @$/&2.@!@&. 9@ >8#O.@!@-. S#8N9@ .@!@ +#orrect,D. 9@ @$I/.@!@ +#orrect,

Explanation:/he %re*erred method o* ac ing u% the 9egistry in Windows C( is to useS#8N9@ .@!@3 also nown as the 9egistry #hec er. It will scan the 9egistry *or errors

e*ore as ing it you would Ii e *o ac u% the 9egistry. It stores the ac u%s in the#'6WIN$?WS6S=S>#OU" *older. S#8N9@ .@!@ can e run *rom the $?S "rom%t.S#8N9@ W.@!@ can also e used to ac u% the 9egistry. Windows uses this *ile at ootto chec and ac u% the 9egistry. It must e run *rom within Windows.8nother method o* ac ing u% the 9egistry in Windows C( is to run the 9egistry @ditor59@ @$I/.@!@73 select ah the eys3 and then e %ort them to a *ile. 9estoring consistso* im%orting the *ile.

9@ >8#O.@!@ is not a Windows %rogram.9@ @$/&2.@!@ is the 9egistry @ditor For Windows N/ and Windows 2000. It will notwor on a Windows C( system.

* . Sams computer $isplays a list o" operating systems "or &% secon$s -e"ore loa$ing!in$ows %%%. He has $eci$e$ that he woul$ li(e that list to $isplay "or 4%secon$s instea$ o" &%.!hich "ile stores that setting+ an$ how $oes Sam mo$i"y the "ile?

1. /hat setting is stored in nt ootdd.sys. Sam should modi*y the *ile y going to #ontrol

"anel 1 System 1 8dvanced 1 Startu% and 9ecovery.2. /hat setting is stored in oot.ini. Sam should modi*y the *ile y going to #ontrol "anel

1 System 1 8dvanced 1 Startu% and 9ecovery. +#orrect,&. /hat setting is stored in oot.ini. Sam should modi*y the *ile y going to #ontrol "anel

1 System User "ro*iles.-. /hat setting is stored in nt ootdd.sys. Sam should modi*y the *ile y going to #ontrol

"anel 1 System User "ro*iles.

Explanation:/he oot.ini *ile contains the list o* availa le o%erating systems and the %arameters tostart them. /his *ile determines what is on the list3 how long the list dis%lays3 and whatthe de*ault setting is. Windows 5s%eci*ically Ntldr7 uses the >oot.ini *ile to determinethe o%erating system o%tions to dis%lay during the startu% 5 oot7 %rocess. >oot.ini is*lagged as a read:only system *ile y de*ault./o change the contents o* this *ile easily3 use the System tool in #ontrol "anel. 8lthoughthe *ile can e modi*ied in a te t editor3 the recommended method o* editing the *ile isto go to the #ontrol "anel 1 System 1 8dvanced 1 Startu% and 9ecovery. /his a%%let willensure that the %arameters are set correctly in the *ile./hese settings are not contained in nt ootdd.sys. Windows N/ 2000 !" uses

nt ootdd.sys on a system with a S#SI oot device that has its *irmware disa led to


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ena le and load the S#SI inter*ace. I* the system does not have S#SI devices3 this *ileis not installed.=ou cannot edit the >oot.ini *ile y going to the User "ro*iles a%%let.

*&. How can you $isplay a list o" startup options availa-le on a !in$ows )x computer?

Choose two./

1. old the Shi*t ey down as you %ress the F( ey when the Starting WindowsPmessage a%%ears on the screen.

2. "ress the F( ey when the Starting Windows message a%%ears on the screen.+#orrect,

&. "ress the #/9B X 8B/ X $@B eys when the Starting WindowsP message a%%ears onthe screen.

-. "ress the FD ey when the Starting Windows message a%%ears on the screen.D. old the #/9B ey down during ootu%. +#orrect,

Explanation:Normally3 when you load Windows3 the message Starting Windows a%%ears and then theo%erating system loads. owever3 you can *orce the startu% menu to a%%ear y %ressingthe F( ey or holding down the #/9B ey during ootu%."ressing the #/9B X 8B/ X $@B eys when the Starting WindowsP message a%%ears onthe screen will cause the system to re oot."ressing the FD ey when the Starting Windows message a%%ears on the screen will*orce Sa*e Aode. olding the Shi*t ey down as you %ress the F( ey when the StartingWindowsP message a%%ears on the screen will *orce the startu% into ste%: y:ste%

con*irmation.

*0. !hich o" the "ollowing "ile extensions are associate$ with executa-le "iles?Choose al5 that apply./

1. .$BB2. .@!@ +#orrect,&. .INI-. .$?#D. .#?A +#orrect,). .$8/H. .>8/ +#orrect,(. .S=S

Explanation:8 *ile e tension Js one to three characters at the end o* a *ilename. /he e tensionindicates the ty%e o* *ile and is se%arated *rom the rest o* the *ilename y a %eriod 5.7./he Windows o%erating system associates *ile e tensions with *ile ty%es. =ou can changethe associations in @ %lorer y choosing File 1 ?%en With and selecting E8lways choose

this %rogram *o o%en these *iles.P .@!@3 .#?A3 and .>8/ are the only e tensionsassociated with e ecuta le *iles.


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.$8/ is associated with data *iles. .INI is usually a *ile containing initiali ation settings.

.$?# is associated with Word or Word"ad. .S=S is usually a driver. .$BB is a $ynamicBin Bi rary.

**. 'ou have Dust installe$ a new 0% @ 3 21OO har$ $rive on a 9entium 0 system.3he new $rive is the only $rive in the system+ an$ you want to loa$ an operatingsystem.!hat utility must you run "rom a "loppy $is( to prepare the har$ $rive -e"ore youcan put anything on the $rive?

1. S@/U"2. F?9A8/&. S#8N$ISO-. F$ISO +#orrect,D. $@F98

@ %lanation'8 new hard drive does not have an o%erating system and is not oota le. >e*ore a harddrive can e *ormatted or written to3 i* must e %artitioned. /he F$ISO utility cancreate or remove %artitions and set the active %artition on a hard dis . It must e run*rom *lo%%y or *rom a oota le #$:9?A ecause the hard dis is not accessi le e*are a%artition e ists.8*ter F$ISO is used to create one or more %artitions on a drive3 you must set an active%artition. ?nly the active %artition is a le to oot the system. /hen the %artitions needto e *ormatted. 8ll new hard drives3 including 8/8:1?? drives3 are low:level *ormatted

at the *actory and rarely3 i* ever3 need to e low:level *ormatted y the user./he S@/U" utility in $?S or Windows is used to install the o%erating system onto theactive %artition.8 new hard drive does not have any *iles on it3 so decrementing 5running $@F98 .@!@7 isnot necessary./he S#8N$ISO.@!@ utility is used to *ind and correct %ro lems such as lost clusters5%ieces o* *iles that have een disassociated *rom the %arent *ile7 on a hard dis . It canalso detect ad sectors on a dis 3 try to recover any data contained in the ad sectors3and loc out the ad areas *rom *uture use.

*4. 'ou nee$ to start an >39 session with an >39 server -eginning at the comman$line. !hich comman$ can you use to esta-lish a connection to a server at 59a$$ress 1&*.41.,*.1?

1. B? IN' 1&D.)1.(D.12. ?"@N 1&D.)1.(D.1 +#orrect,&. @/ 1&D.)1.(D.1-. F/" 1&D.)1.(D.1

@ %lanation'F/" can e initiated *rom a $?S3 Windows C 3 or Windows N/ 2000 !" command


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%rom%t %rovided a connection to a networ or the Internet is esta lished *irst. /o eginan F/" session3 you *irst ty%e F/" *rom the command line and you will get an F/",%rom%t. /o esta lish a connection with an F/" server at 1&D.)1.(D.13 *rom the F/",%rom%t3 ty%e ?"@N 1&D.)1.(D.1./he B? IN command is the res%onse the server will send when you try to connect to it.8t the B? IN' %rom%t3 you would enter your user name or I$./he @/ command is used a*ter you have logged on and want to co%y a *ile *rom theremote com%uter to your com%uter.8*ter you are at the F/", %rom%t3 you would not use the F/" command again.

*7. "ter installing a new soun$ car$ $river+ your !in$ows Me system "ails to completea normal -oot up. 'ou have -een success"ul starting in Sa"e Mo$e. 'ou want toloa$ the utomatic S(ip river S / gent to s(ip $rivers that may -e causingthe system to stall on startup.!here can you "in$ the S gent to run it on the next -oot?

1. 8S$8 is *ound in the $evice Aanager.2. 8S$8 can e con*igured when you run S#8N9@ .&. 8S$8 is *ound on the @dit menu o* 9egedit-. 8S$8 is *ound on the /ools Aenu o* the System In*ormation window in System

/ools. +#orrect,

Explanation:/he 8utomatic S i% $river 58S$.@!@7 8gent is a Windows utility that *lags %ro lemdrivers that have caused Windows to sto% res%onding. ?nce mar ed3 they can

su se4uently e y%assed. /o use 8S$83 *ind the System /ools grou% under 8ccessorieson the Start Aenu. In System /ools start the System In*ormation tool3 clic on the/ools Aenu3 and choose 8utomatic S i% $river 8gent. 8lternatively3 you can run8S$.@!@ in Windows C *rom S/89/ : 9UN then ty%e 8S$ and clic ?O. $oing so

rings u% the 8S$ utility. From this screen3 you can see which tas s *ailed to res%ond. l* you chec a o ne t to a %articular tas 3 the ne t time you oot Windows3 the tas wiIlnot load. In this way3 8S$ can e used to %revent loc u%s during oot./he #ontrol "anel 1 System a%%let o%ens the System "ro%erties dialog o . It containsthe $evice Aanager3 which is used to remove or edit the %ro%erties o* devices installedon your com%uter.=ou cannot start the 8S$ 8gent *rom the $evice Aanager.Use S#8N 9@ .@!@3 also nown as the 9egistry #hec er to scan the 9egistry *or errors

e*ore ma ing a ac u% the 9egistry. It stores the ac u%s in the#'6WIN$?WS6S=S>#OU" *older. S#8N9@ .@!@ can e run *rom the $?S "rom%t. =oucannot start the 8S$ 8gent *rom S#8N9@ .S#8N9@ W.@!@ can also e used to ac u% the 9egistry. Windows uses this *ile at ootto chec and ac u% the 9egistry. It must e run *rom within Windows.9@ @$I/.@!@ is the Windows 9egistry In*ormation @ditor. It ma es it easier to editthe eys and entries in the Windows registry. =ou cannot start the 8S$ 8gent *rom

9@ @$I/.


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*,. Gerry #s using !in$ows ), an$ wants to change the name o" a "ol$er name$Reports to !ee(ly Reports.!hich o" the "ollowing will allow Gerry to per"orm this tas(?

1. 9ight:clic on the *older in Windows @ %lorer and clic 9ename. +#orrect,2. Select the *older Jn Windows @ %lorer3 then clic iew ?%tions 1 9ename.&. 9ight:clic on the shortcut icon *or the *older on the des to% and clic 9ename.-. Select the *older in Windows @ %lorer3 then clic /ools ?%tions 1 9ename.

Explanation:/o rename a *ile or a *older3 right:clic on the *older in Windows @ %lorer and clic9ename. =ou can also select the *ile or *older *rom Windows @ %lorer or Ay #om%uterand clic File 1 9ename.=ou can rename a shortcut icon on the des to%3 ut it does not change the name o* theactual *ile or *older.

*). 'ou have a system with two har$ $rives. 3he C: $rive has very little $is( spaceavaila-le an$ you want to move the temporary "iles "ol$er "rom C: to :.How can you $etermine where the 3emporary "ol$er #s locate$?

1. @dit the System.ini *ile and search *or /@A".2. @nter the command S@/ *rom a command line. +#orrect,&. From the S/89/ menu choose 9UN and ty%e #?AA8N$ at the command line.-. @dit the Win.ini *ile and search *or /@A".

Explanation:/he way to determine the location o* the tem%orary *iles is to determine the values set*or the /@A" and /A" environment varia les. 8n environment varia le is a setting thatstays in e**ect throughout a Windows or $?S session. It is set y an entry in an INI*ile3 the 9egistry3 or one o* the $?S con*iguration *iles 5#?NFI .S=S or8U/?@!@#.>8/7./o *ind out where the tem%orary *iles are stored in your machine3 start a command:linesession 5choose S/89/ 1 9UN and ty%e #A$ or #?AA8N$7. 8t the command %rom%t3ty%e S@/. /his command returns all the environment varia les *or the system. Boo *or/@A"M or /A"M or oth. /hese varia les %oint to the directories on your hard diswhere you will *ind the tem%orary *iles.S/89/ 1 9UN 1 #ommand o%ens u% a #ommand "rom%t window. It does not tell you wherethe tem%orary *iles are stored./he WIN.INI *ile contains con*iguration in*ormation and s%eci*ies startu% *iles that runduring initiali ation. /he S=S/@A.INI *ile is used y Windows C to wor with installedhardware. It stores con*iguration and de*ault settings. /hese two *iles are needed *orolder 1): it 5non:Windows C 7 a%%lications to set system varia les within Windows C .

4%. !hich o" the "ollowing #s a so"tware in"estation that ma(es its way into a

computer $isguise$ as something else+ li(e a game or screen saver?


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1. Worm virus2. /rooot Sector virus

Explanation:$eli erately %lanted com%uter ugs or in*estations are categori ed y the way theytravel3 re%licate3 and wor . 8 asic virus needs a host %rogram to which it can attach. Itusually re%licates when some action is %er*ormed.8 oot sector virus hides in the Aaster >oot 9ecord o* a *lo%%y or hard dis and s%readsto other %rograms once it is on the com%uter.8 /ro #'6#?AA8N$.00A X92. 8//9I> #'6#?AA8N$.00A X9 X +#orrect,&. 8//9I> #'6#?AA8N$.00A 9-. 8//9I> #'6#?AA8N$.00A 9

Explanation:

/o ma e the *ile #'6#?AA8N$.#?A read only and hidden3 use the command8//9I> #'6#?AA8N$.#?A X9 X =ou can turn on an attri ute using a X e*ore the


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attri ute3 such as3 X93 X 3 X83 XS. /o turn o** an attri ute3 use a : e*ore the attri ute3such as3 :93 : 3 :S3 :8.Files have *our %rimary attri utes that can e used to control how the *ile can e used ina Windows system. /he 9ead ?nly attri ute sets a *ile to read only status3 %reventingusers *rom changing the *ile. It can e read ut not changed./he idden attri ute ma es the *ile invisi le *rom the $?S %rom%t and in Windows@ %lorer unless the de*ault view settings are changed to dis%lay idden *iles. It a *ile ishidden3 it is less li ely to e moved or deleted y novice com%uter users./he 8rchive attri ute is used y ac u% %rograms to determine when a *ile has een

ac ed u% and when it needs to e ac ed u%./he System attri ute is assigned to system *iles to ma e it more di**icult to move ordelete critical system *iles.

4&. 'ou are as(e$ to con"igure tighter 5nternet security "or your systern without$isrupting other networ( users in the o""ice.

!hat security ;one woul$ you use to i$enti"y the !e-2-ase$ applications on yourlocal networ(?

1. Internet2. /rusted Sites&. Bocal Intranet +#orrect,-. 9estricted Sites

Explanation:Aany o* the Internet security %ro lems that have een discovered are related to the

way that Internet @ %lorer interacts with Windows. /here are scri%ts on the Internetthat can modi*y your Windows installation in some way and %ossi ly allow the introductiono* a virus. /o %revent against that %ossi ility3 you should change Internet @ %lorerssecurity settings as well as disa le scri%t su%%ort./o change security settings *or Internet @ %lorer3 use the Internet ?%tions a%%let inthe #ontrol "anel. Select the Security ta . /here are *our security ones' Internet3/rusted Sites3 9estricted Sites3 and Bocal intranet. Security is controlled se%arately *oreach one./rusted Sites are We sites that you com%letely trust. /here*ore3 you can set thesecurity settings lower *or this domain.9estricted Sites is a one *or all those sites that could %otentially damage yourcom%uter or install malicious code onto your com%uter.Bocal intranet is the one that contains We sites you access using UN# names 5suchas 66server6sharenarne7 or We site U9Bs without dots 5such as htt%' server7.Internet is a one that contains all sites that donRt *it into any o* the other ones.

40. 'ou are assem-ling a new computer an$ installing the new har$ $rive an$ !in$ows)x. 'ou want to minimi;e waste$ har$ $is( space.!hich o" the "ollowing "ile systems will accomplish this?

1. N/FSD


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2. F8/1)&. "FS-. F8/&2 +#orrect,

Explanation:ard dis s are divided into cylinders and sectors during the *ormatting %rocess.

#ylinders are su divided y the sector oundaries. ?ne sectors worth o* one cylinder iscalled an allocation unit. It is within the allocation unit that *iles are stored. File si esare o*ten larger than one allocation unit. 8llocation units are com ined into clusters

ased on the o%erating systems ca%a ility. /he smallest memory unit on a dis that $?Sand Windows can address is a cluster. #onse4uently3 s%ace etween the end o* a *ile andthe end o* that cluster cannot e used.Under F8/1)3 which originated with $?S3 the cluster si e increases with dis si e. /hema imum cluster si e F8/1) su%%orts is &2O>. F8/1) can only address a ma imum o*2 1) 52 to the l)th %ower7 clusters 5)D3D&)7 /here*ore3 the largest drive si e F8/1) can

address is 2 > 5*or a 1:2 > hard drive3 the cluster si e is etween 1)O> and &2O>7.F8/&2 can address 2P2( 52)(3-&D3-D)7 clusters3 and each cluster has a ma imum si e o*&2O>. It is only 2P2( ecause - its out o* every &2 are reserved *or other uses. /henum er o* clusters a *ile system can address a**ects the cluster si e. For e am%le3 a2 > hard dis *ormatted F8/1) is su divided into )DD&) clusters3 which results in acluster si e o* &2O>. 8n ( > hard dis *ormatted F8/&2 is su divided into 2)(3-&D3-D)clusters o* &2O> each. #luster si e grows as the si e o* the dis gets larger. F8/&2allows the cluster si es to remain small *or a given dis si e. 8 2 > dis *ormatted F8/1) yields &2O> clusters3 ut the same dis *ormatted F8/&2 yields -O> clusters. WithF8/&23 there is less wasted s%ace etween the end o* a *ile and the end o* the last

cluster it occu%ies.N/FS D 5New /echnology File System7 can e used with Windows N/ with service %ac -or greater3 Windows 20003 and Windows !"3 ut it is not com%ati le with Windows C .orWindows N/ with service %ac & or earlier.

"FS 5 igh "er*ormance File System7 is used in the I>A ?S 2 o%erating system.

4*. !hich o" the "ollowing pro-lems can (eep !in$ows ), "rom -eing a-le to loa$?Select two./

1. Aissing or corru%t [email protected]=S +#orrect,2. @rror in #?NFI .S=S line &. [email protected]=S is not loaded +#orrect,-. 8 device re*erenced in S=S/@A.INI could not e *oundD. lncorrect $?S version

Explanation:Windows C is ac ward com%ati le with older 1): it $?S and Windows &.1 devicedrivers. [email protected]=S is necessary *or Windows C *o load3 ut Windows C does notneed #?NFI .S=S or 8U/?@!@#.>8/ to wor . Normally3 l?.S=S loads [email protected]=S so

that Windows C can load3 ut i* you con*igured a #?NFI .S=S *ile *o load


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@AA&().@!@3 you must include the [email protected]=S me e*ore it so that the e tendedmemory manager *inds [email protected]=S already loaded.Neither an incorrect $?S version nor an error in the #?NFI .S=S *ile will ee%Windows C *rom loading3 although $?S or some associated hardware may not wor%ro%erly. Similarly3 i* a device re*erenced in S=S/@A.INI could not e *ound3 thatdevice will not wor until the S=S/@A.INI %ro lem has een corrected. /his %ro lem iso*ten seen when a device is removed *rom the system and the so*tware is stillinstalled con*igured.

44. !hich o" the "ollowing programs will start a !in$ows ), installation?

1. WINN/.@!@2. S@/U".@!@+#orrect,&. INS/8BB.@!@-. WINN/&2.@!@

Explanation:/he %rogram that Js used to install Windows C( is S@/U".@[email protected]/8BB.@!@ is sometimes used to install %rograms and was commonly used e*oreWindows CD.WINN/.@!@ is used to install Windows N/ 2000 !" as a clean installation.WINN/&2.@!@ is used to install Windows 2000 !" as an u%grade to a %reviouslyinstalled version o* Windows.

47. 'ou are installing !in$ows 89 onto a computer on your networ(. !hen you -oot it

up+ you get an error message saying that a service is not starting properly.!hich !in$ows 89 tool can you use to rea$ a log "ile o" such system errors?

1. @vent iewer +#orrect,2. "er*ormance Aonitor&. N@/S/8/-. Networ Aonitor

Explanation:@vent iewer is a Windows N/ 2000 !" trou leshooting tool that ee%s trac o* threelog *iles'System3 Security3 and 8%%lication. /his tool is e tremely hel%*ul in *inding startu%%ro lems3 as well as %ro lems any service may have during initiali ation.N@/S/8/ is the utility that allows the user to view current active connections and%rotocol:related statistics *or the local host. It %rovides no error logs.Networ Aonitor in Windows N/ 2000 !" allows the user to ca%ture3 view3 and analy edatagrams sent and received at the local host."er*ormance Aonitor is used %rimarily to view statistics o* system resources li e disaccesses3 %rocessor usage3 and memory reads writes. /he items monitored are called

o


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4,. 'ou are trou-leshooting a customers pro-lem with his printer. He #s using a9entium2-ase$ 9C running !in$ows ),+ an$ he is using an in(2Det printer connecte$to the parallel port.3he customer says that when he prints a $ocument+ his computer =oc( s up $uringthe print process+ an$ he has to wait while the $ocument prints. "ter the$ocument prints+ his computer wor(s normally.!hich o" the "ollowing con"iguration settings can you alter to "ix the pro-lem?

1. $ata *ormat settings2. S%ool settings +#orrect,&. "ort settings-. Se%arator settings

Explanation:When you %rint a document *rom a $?S: ased system3 the com%uter must sto%

%rocessing the current a%%lication and wait *or the %rinter to %rint. In Windows C( andlater versions3 however3 the #"U can send %rint


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"ressing the F( ey will dis%lay the Startu% Aenu ut not necessarily start you in Sa*eAode. /he est choice is to %ress the FD ey to start directly into Sa*e Aode.Sa*e Aode loads only a asic con*iguration and set o* drivers. It ena les you to s i%startu% *iles3 #?NFI .S=S3 8U/?@!@#.>8/3 S=S/@A.INI3 and WIN.INI. owever3 itstill ena les you to access Windows C con*iguration *iles. =ou can oot straight to Sa*eAode y %ressing the FD ey at ootu%./he Ste%: y:Ste% #on*irmation Aode dis%lays and %rocesses the startu% commands line:

y:line so you can determine which command is causing a %ro lem3 ut it does not load aasic version o* Windows C .

=ou cannot select to restart in Sa*e Aode or Ste%: y:Ste% #on*irmation Aode *rom theshutdown menu.

7%. !hen connecting your computer to the 5nternet through a S= connection+ whichprotocol woul$ you expect to -e use$ on the S= connection?

1. """2. $ #"&. """o@ +#orrect,-. F/"

Explanation:8 com%uter connects to a $SB:ena led %hone line through a $SB modem. /he com%uters@thernet networ card connects directly to the modem3 and the modem connectsdirectly to the %hone line. /he connection etween the NI# and the road and devicemost li ely uses "oint:to:"oint "rotocol over @thernet 5"""0@73 a %rotocol s%eci*ically

designed to su%%ort road and connections. """o@ is included in Windows !"."oint:to:"oint "rotocol 5"""7 is used when esta lishing a $ial:U% connection *rom onecom%uter to another.File /rans*er "rotocol 5F/"7 is used to esta lish a connection etween an F/" server andhost. It is used to trans*er *iles over a networ .$ynamic ost #on*iguration "rotocol 5$ #"7 assigns I" addresses to clients.

71. !hich o" the "ollowing are the minimum re uirements to install !in$ows %%%9ro"essional on a 9C? Choose three./

1. )-A> 98A2. &2A> 98A +#orrect,&. )D0A> availa le dis s%ace +#orrect,-. "entium 2&& or e4uivalentD. "entium 1&& or e4uivalent +#orrect,). 2.0 > availa le dis s%ace

Explanation:/he minimum system re4uirements to install Windows 2000 "ro*essional are "entium

1&&A or higher #"U3 &2A> 98A3 )D0A> availa le dis s%ace. =ou also need a video


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card ca%a le o* 8 resolution or higher3 ey oard3 mouse3 or other %ointing device3 #$:9?A or $ $:9?A3 and a networ ada%ter card it you are installing over the networ .

7 . !hich o" the "ollowing #s use$ to chec( a $is( "or sur"ace errors an$ logical errorsli(e cross2lin(e$ "iles in !in$ows )x?

1. $@F982. S#8N$ISO +#orrect,&. # O$SO-. S#8N9@

Explanation:In Windows C 3 the S#8N$ISO utility chec s dis s *or %hysical and logical errors. =oucan run it in the gra%hical inter*ace or through the command %rom%t as S#8N$ISO.@[email protected]$is re%laced the older # O$SO command in $?S. Windows N/3 20003 and !" ah

use an u%dated version o* # O$SO consistent with N/FS %artitions and can only checsystem %artitions during ootu%.$@F98 is the command:line e4uivalent o* running the $is $e*ragmenter utility.S#8N9@ is the utility you use to chec the registry *or %ro lems. In Windows C 3S#8N9@ runs on startu%3 chec ing the registry *or errors and restoring the registry*rom automatic ac u%s i* it *inds %ro lems.

7&. !hich o" the "ollowing -est $escri-es how to change the mo$em use$ "or a ial2


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1. /rooot Sector virus-. Aacro virus

Explanation:$eli erately %lanted com%uter ugs or in*estations are categori ed y the way theytravel3 re%licate3 and wor . 8 asic virus needs a host %rogram to which it can attach. Itusually re%licates when some action is %er*ormed. 8 oot sector virus hides in theAaster >oot 9ecord o* a *lo%%y or hard dis and s%reads to other %rograms once it is onthe com%uter.8 worm is a ug that re%licates as long as the com%uter is on. It does not need a host%rogram3 and it can travel throughout a networ .8 /ro


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Explanation:8utomatic "rivate I" 8ddress

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