Consumerism.ppt

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    Prepared By: - Jignesh Bhagiya

    Bansi Adesara

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    History and Evaluation

    Consumerism in India

    Situational Factors

    Reasons behind the rise of Consumerism

    Remedies

    Consumerism Chart

    Additional Consumer Rights

    Consumer Responsibilities

    Conclusion

    INDEX

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    A specific set of beliefs, values and ways of acting that arebased on:

    1) The idea that consuming goods is both natural andbeneficial (for society and the individual)

    2) The idea that potentially EVERYTHING can besold and can be bought with money

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    Consumerism is an organized movement of citizens andgovernment to strengthen the rights and power of buyersin relation to sellers.

    Consumerism refers to the wide range of activities ofgovernment business and independent organizationsdesigned to protect rights of the consumers.

    Consumer needs protection against mal-practices and

    deceit by sellers.

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    1st movement took place in early 1900s. 2nd in early mid 1930s due to upturn in

    consumer prices during the great

    depression and another drug scandal.

    The 3rd movement began in 1960s.

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    India is a developing economy.

    Not all Indian consumers are well educated.

    Consumers are often exploited, misled bydeceptive advertisements, packaging poorafter sales service, adulteration, pricecollusion and so on.

    Liberalization and competition

    Survival of the fittest

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    Vastness of the country

    Imbalance in incomedistribution

    Backwardness, illiteracy ,

    ignorance

    Lack of education andinformation

    Indian consumers get carriedaway by clever advertising

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    Reasons behind the rise in India

    Lack of effective

    competition

    Consumerism is still in

    its infancy

    Legal framework is time

    consuming and

    tiresome

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    Active participation from thebusiness, Government andconsumers.

    Business must ensure efficiency

    in production and quality ofoutput and must refrain fromUnfair Trade Practices

    Government through

    legislations, statutory bodies etcprevent exploitation ofconsumers.

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    Basic Consumer Rights

    The Right To Be Safe The Right To Be

    Informed

    The Right To Be

    HeardThe Right To Choose

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    Additional Consumer Rights

    Right to be well informed about important aspectof the product.

    Right to be protected against questionableproducts and marketing practices.

    Right to influence products and marketingpractices in ways that will improve the Qualityof

    Life.

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    1. Consumer should exercise his right2. Cautious consumer/ Do not buy blindly

    3. Filing complaint for the redressal of genuinegrievances

    4. Consumer must be quality conscious/Do notcompromise on quality

    5. Advertisements often exaggerate/Beware of falseadvertisement

    6. Do not forget to get Receipt andGuarantee/warrantee card

    7. Do not buy in hurry

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    Conclusion

    Consumerism is fast emerging as an environmentalforce affecting major business decisions asconsumer become more aware about their rights.

    Even though comprehensive statutory measureshave been provided in India curbing unfairbusiness practices, for protecting consumer

    interest, and for promoting consumerism,companies have yet to do a lot.

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