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7/16/2019 Consumerism.ppt
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Prepared By: - Jignesh Bhagiya
Bansi Adesara
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History and Evaluation
Consumerism in India
Situational Factors
Reasons behind the rise of Consumerism
Remedies
Consumerism Chart
Additional Consumer Rights
Consumer Responsibilities
Conclusion
INDEX
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A specific set of beliefs, values and ways of acting that arebased on:
1) The idea that consuming goods is both natural andbeneficial (for society and the individual)
2) The idea that potentially EVERYTHING can besold and can be bought with money
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Consumerism is an organized movement of citizens andgovernment to strengthen the rights and power of buyersin relation to sellers.
Consumerism refers to the wide range of activities ofgovernment business and independent organizationsdesigned to protect rights of the consumers.
Consumer needs protection against mal-practices and
deceit by sellers.
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1st movement took place in early 1900s. 2nd in early mid 1930s due to upturn in
consumer prices during the great
depression and another drug scandal.
The 3rd movement began in 1960s.
http://localhost/var/www/apps/conversion/tmp/scratch_7/Consumerism%20Videos/Advertising%20and%20Consumerism_(360p).flv7/16/2019 Consumerism.ppt
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India is a developing economy.
Not all Indian consumers are well educated.
Consumers are often exploited, misled bydeceptive advertisements, packaging poorafter sales service, adulteration, pricecollusion and so on.
Liberalization and competition
Survival of the fittest
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Vastness of the country
Imbalance in incomedistribution
Backwardness, illiteracy ,
ignorance
Lack of education andinformation
Indian consumers get carriedaway by clever advertising
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Reasons behind the rise in India
Lack of effective
competition
Consumerism is still in
its infancy
Legal framework is time
consuming and
tiresome
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Active participation from thebusiness, Government andconsumers.
Business must ensure efficiency
in production and quality ofoutput and must refrain fromUnfair Trade Practices
Government through
legislations, statutory bodies etcprevent exploitation ofconsumers.
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Basic Consumer Rights
The Right To Be Safe The Right To Be
Informed
The Right To Be
HeardThe Right To Choose
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Additional Consumer Rights
Right to be well informed about important aspectof the product.
Right to be protected against questionableproducts and marketing practices.
Right to influence products and marketingpractices in ways that will improve the Qualityof
Life.
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1. Consumer should exercise his right2. Cautious consumer/ Do not buy blindly
3. Filing complaint for the redressal of genuinegrievances
4. Consumer must be quality conscious/Do notcompromise on quality
5. Advertisements often exaggerate/Beware of falseadvertisement
6. Do not forget to get Receipt andGuarantee/warrantee card
7. Do not buy in hurry
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Conclusion
Consumerism is fast emerging as an environmentalforce affecting major business decisions asconsumer become more aware about their rights.
Even though comprehensive statutory measureshave been provided in India curbing unfairbusiness practices, for protecting consumer
interest, and for promoting consumerism,companies have yet to do a lot.
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