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Convergence Vision Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions October 4-7, 2004 Los Angeles, CA www.itexpo.com

Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

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Page 1: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

Convergence VisionConvergence VisionPhil Edholm

CTO and VP Network ArchitectureEnterprise Solutions

Convergence VisionConvergence VisionPhil Edholm

CTO and VP Network ArchitectureEnterprise Solutions

October 4-7, 2004Los Angeles, CAwww.itexpo.com

Page 2: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

CIO PrioritiesCIO Priorities

Do more with less

Drive employee productivity with IT

Use IT to grow revenues

Use IT to anticipate customer requirements

Time

Do

llar

s S

pen

t o

r R

equ

ired

Traffic

Applications

Budget

The CIO’s dilemma

?Tactical Strategic Utility

Page 3: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

ITDepartment

Costs

ITDepartment

Costs

The True Cost of ITThe True Cost of IT

ITUser

Costs

ITUser

Costs

ComputingSystems

Costs

ComputingSystems

Costs

LAN Campus CostsLAN Campus Costs

MAN/WAN CostsMAN/WAN Costs

Page 4: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

The 5-10 Year ViewThe 5-10 Year View

Hyper-interactivityMulti-mediaAlways availableAdaptiveExplosion in Interaction Events

Explosion of DevicesWide Variety of DevicesDramatic Increases in Edge Intelligence

Personal AgentsReachabilityControlInformation Sieve

Dissolution of Distance and Location

Third Generation Wireless802.11 FuturesTerrestrial for High ResolutionTransformation from Complexity to Simplicity

Page 5: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

Convergence(s)Convergence(s)

Protocol Convergence

Infrastructure Convergence

Application Convergence

Convergence is not a singular event, it operates on multiple simultaneous planes, each with it’s own drivers, impacts, risks and rewards………

Page 6: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

Optical/Ethernet/IP Convergence = SimplificationOptical/Ethernet/IP Convergence = Simplification

Enet

IP

TDM FR ATM

• Enterprise Edge• Campus Core• Wiring Closet• Data Center• Wireless• Security AAA• DMZ Services• VPN• Multi-service Edge• MPLS/GMPLS• Subscriber

Management• …..

IPX Decnet OSI

FDDI

Copper Fiber

Enet

IPv4 and IPv6

Fiber•Enet over Fiber•Enet over DWDM•Enet over SONET (RPR)

Security

L4-7 Added Value

Wireless

Page 7: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

Simplification with End to End Ethernet is ProfoundSimplification with End to End Ethernet is Profound

LAN LANWAN

Hop-by-hop routing

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End to end Ethernet

No more protocol and speed bumps at the edge

Page 8: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

Multiple separate networks

Disparate services

Different Characteristics

Single Infrastructure

Highest Common Characteristics

Common Services

What’s Needed of the Network?What’s Needed of the Network?

Rel

iab

ility

Rel

iab

ility

Pkt

Lo

ssP

kt L

oss

Lat

ency

/L

aten

cy/

Jitt

erJi

tter

Ban

dw

idth

Ban

dw

idth

M-HM-H MM MM HH

HH LL LL LL

L-ML-M L-ML-M M-HM-H HH

HH LL LL HH

Characteristics

Page 9: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

Infrastructure ConvergenceInfrastructure Convergence

RequirementsReliabilityBandwidthApplication Separation and SecurityLatency and Loss ManagementManagement of traffic types and end to end Failure Analysis

Ethernet End to EndOpticalDSLCable Solutions

IP ServicesInternet AccessWAN Transport

Wireless LANWide Area 3G

Phil Edholm
I am not sure whether slides 11 - 18 fit in they may be a bit deep and technical and in detail. I think that maybe 15,16 have a good message and the transformation message in 17, 18 could be relevant but I am not sureThe key to this slide is to point out that infrastructure planning is neccesary to convergence
Page 10: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

Availability RequirementsAvailability Requirements

99.999 99.99 99.9 99

99

99.9

99.9999.98

99.8

98

Transport

Ap

plicati

on 99.95 – 99.85

4-8 Hrs Per Year

5 Mins 50 Mins 9 hours 88 Hrs

2 Hrs

20 Hrs

200 Hrs

Page 11: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

Availability RequirementsAvailability Requirements

Transport

Ap

plicati

on

5 Mins 50 Mins 9 hours 88 Hrs99.999 99.99 99.9 99

99

99.9

99.99

Nortel Solutions99.995 – 99.99325-40 min per year

Page 12: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

Platform Security throughout the NetworkPlatform Security throughout the Network

Enterprise Backbone

Secure Data Center

Enterprise Backbone

Ubiquitous SecureUser Access

Mobile &Remote User

VPN’s

Branch andHead Office VPNs

Internet

Platforms• Secure Core• Designed for Threats

Security Services• AAA Integration• Traffic Segregation• Encryption• Firewalls• Intrusion Detection• Virus Scanning• Content Filtering• Web Services Security• …..

Platforms• Secure Core• Designed for Threats

Security Services• AAA Integration• Traffic Segregation• Encryption• Firewalls• Intrusion Detection• Virus Scanning• Content Filtering• Web Services Security• …..

Page 13: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

The New Reality:Access is WirelessThe New Reality:Access is Wireless

Mobile now exceeds Fixed in almost 100 countries

MobileDevices

FixedDevices

0

500

1,000

1,500

2,000

2,500

82 84 86 88 90 92 94 96 98 00 02 04

Page 14: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

On the Road

In the Office

In PublicAreas

At Home

Always connected, no matter where you are or where you are going

Multi-ServiceMulti-Service

Applications, including Voice with QoS

Public/PrivatePublic/Private

Scalable for Carriers and Enterprise Networks

SecureSecure

Privilege-based access

Only Nortel Networks can eliminate the boundariesOnly Nortel Networks can eliminate the boundaries

Wired/WirelessWired/Wireless

Adapts as you move from one place to another

Nortel Networks Vision for MobilityNortel Networks Vision for Mobility

Page 15: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

Eco

no

mic

B

and

wid

th(E

xpo

nen

tial

Sca

le)

Time

1G

100M

10M

1M

100K

10K

1K

Wireline

Nomadic

Wireless

1995 2000 2005 2010

SharedEthernet

Dial-upModem

PagerData

10M SWEthernet

100M SWEthernet

GigabitEtherne

tVDSL & Hi-Spd Cable

RIMServices

CDMA & GSM

ADSL &Cable Mod

3G – GPRS & UMTS

802.11 Hot Spots OFDM &

MIMO

The Law of BandwidthThe Law of Bandwidth

Bandwidth is increasing in all areas in a relatively proportional exponential growth

Page 16: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

Voice

Messaging

WebPages

Streaming

Visulization

TBD

Eco

no

mic

B

and

wid

th(E

xpo

nen

tial

Sca

le)

Time

1G

100M

10M

1M

100K

10K

1K

Wireline

Nomadic

Wireless

1995 2000 2005 2010

When a specific requirement becomes available economically on a transport technology, adoption explodes from specialization to general use

The Law of BandwidthThe Law of Bandwidth

Page 17: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

All Devices Connected……. WirelesslyAll Devices Connected……. Wirelessly

Mobility / WWAN• A Million nodes @ $50k

Nomadic / Mesh / WLANNodal Building WLAN• Millions of Nodes @ $100

Sensor / Ad-hoc / WPAN• Billions of Nodes @ $1

Wireless is now the Mainstream for Access

Page 18: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

Content Management ChallengesContent Management Challenges

Email

StreamingContent

WebContent

IPTelephony

CollaborativeTools

DevicesWhich OneCapabilities

NetworksCapabilitiesTransitionsPre-determinationSIP Integration

BillingVaried environmentsChanging networks/carriers

Reachability/Presence

Preferences

Caching

Page 19: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

Death

Over hype

Reality check

Disappointment slide

Despair

Market reality

New technology introduction curve...New technology introduction curve...

VoIPCrossing the chasm

Page 20: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

The analysts agreeThe analysts agree

Source: Gartner 2004

Voice over IP

Page 21: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

Evaluate the ROIEvaluate the ROI

Business Case Tool online at: www.nortelnetworks.com/voip_tool

Price (p

er user)

Price (p

er user)

$ 0$ 0

$300$300

$450$450

$600$600

$750$750

$900$900

$150$150

Web

Agen

t

Telew

orker

Consolid

ate

b/w

Remote

Offi

ce

Desk

Converg

ence

Unified

Mes

sagin

g

IT C

onverg

ence

MAC

Ave

rag

e p

ayb

ack

(yea

rs)

Ave

rag

e p

ayb

ack

(yea

rs)

0.00

0.50

1.00

1.50

2.00

2.50

Page 22: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

A decision methodologyA decision methodology

Decision =Application or productivity benefit

(Cost) (Risk)

Only a good decision if the result is greater than 1, and the higher the better the decision

For example:

.75 =1

(.75) (2)Bad decision

Page 23: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

Emerging Enterprise Applications ModelEmerging Enterprise Applications Model

Improved productivity and efficiency, while lowering cost

Converged communications

Web services

Collaboration applications

Page 24: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

Applications Convergence – The Transformational EventApplications Convergence – The Transformational Event

New Control Functions (MCS 5100)SIPMultimedia Control IntegrationBrowser IntegrationApplication Convergence

Packetized Voice FunctionsAlways On CallingConstant ConferencingEvery Call includes a conference callAudio “Virtual Space”Integrated Personal Agent technology

Page 25: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

SIP StructureSIP Structure

IP Network

SIPStack

SIP

UI

SIP

UI

SIP

UI

SIP

Se

rver

SIPStack

SIP

UI

SIP

UI

SIP

UI

SIP

Se

rver

SIP Protocol

Device 1 Device 2

Applications

Page 26: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

Application ConvergenceApplication Convergence

SIP DrivenSIP integrated into applicationsSeamless transitions from visual to communications

VisualComputing

Inter-HumanComm

Today: Human integration

Inter-HumanComm

Tomorrow: Boundary Blurring

VisualComputing

Co

nverg

ed

Page 27: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

Multimedia ServicesMultimedia Services

All-in-One Tool• Voice & Video calls• Collaborate & Share Files• Instant Message

Contact & Call Management• Find personal & work contacts• Track incoming/outgoing calls

Availability Control• Screen & route calls according to predefined rules• Redirect priority callers to where you can be reached

Service Bundles Include:• Broadband Multimedia Services• Personal Communication Services• Multimedia Business Services

Voice, Video, and Data integrated into one seamless communication session MCS 5100 / 5200

Page 28: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

People are names; calls are URLsServices available anytime, anywhereMuch simplified user interfacesComplementary engaging technologies

XML/VXML for data representation and service formulationJ2EE for mission critical apps and application integration

Service Provider Enterprise

Applications & ServicesClients

Creating the Inter-Human WebCreating the Inter-Human Web

Page 29: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

Engaged Web Services

Web Services IntegrationWeb Services Integration

Supply Chainweb services

Contract manufacturers

EAI Web Services

Logisticsweb services

eCommerceweb services

Customers

LOC’s

Suppliers

Distribution,logistics

SV

Customers, Employees,Partners – on any device, anywhere

EnterpriseIP Telephony

Solution

MCS 5x00Multimedia SIP

Platform

SymposiumContact Center

Periphonics Self-Service

Page 30: Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise Solutions Convergence Vision Phil Edholm CTO and VP Network Architecture Enterprise

October 4-7, 2004 • Los Angeles, CA • www.itexpo.com

The Convergence FutureThe Convergence Future

Voice Data

Wireless

Wired

Public

Private

Applications