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Convergence VisionConvergence VisionPhil Edholm
CTO and VP Network ArchitectureEnterprise Solutions
Convergence VisionConvergence VisionPhil Edholm
CTO and VP Network ArchitectureEnterprise Solutions
October 4-7, 2004Los Angeles, CAwww.itexpo.com
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
CIO PrioritiesCIO Priorities
Do more with less
Drive employee productivity with IT
Use IT to grow revenues
Use IT to anticipate customer requirements
Time
Do
llar
s S
pen
t o
r R
equ
ired
Traffic
Applications
Budget
The CIO’s dilemma
?Tactical Strategic Utility
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
ITDepartment
Costs
ITDepartment
Costs
The True Cost of ITThe True Cost of IT
ITUser
Costs
ITUser
Costs
ComputingSystems
Costs
ComputingSystems
Costs
LAN Campus CostsLAN Campus Costs
MAN/WAN CostsMAN/WAN Costs
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
The 5-10 Year ViewThe 5-10 Year View
Hyper-interactivityMulti-mediaAlways availableAdaptiveExplosion in Interaction Events
Explosion of DevicesWide Variety of DevicesDramatic Increases in Edge Intelligence
Personal AgentsReachabilityControlInformation Sieve
Dissolution of Distance and Location
Third Generation Wireless802.11 FuturesTerrestrial for High ResolutionTransformation from Complexity to Simplicity
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
Convergence(s)Convergence(s)
Protocol Convergence
Infrastructure Convergence
Application Convergence
Convergence is not a singular event, it operates on multiple simultaneous planes, each with it’s own drivers, impacts, risks and rewards………
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
Optical/Ethernet/IP Convergence = SimplificationOptical/Ethernet/IP Convergence = Simplification
Enet
IP
TDM FR ATM
• Enterprise Edge• Campus Core• Wiring Closet• Data Center• Wireless• Security AAA• DMZ Services• VPN• Multi-service Edge• MPLS/GMPLS• Subscriber
Management• …..
IPX Decnet OSI
FDDI
Copper Fiber
Enet
IPv4 and IPv6
Fiber•Enet over Fiber•Enet over DWDM•Enet over SONET (RPR)
Security
L4-7 Added Value
Wireless
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
Simplification with End to End Ethernet is ProfoundSimplification with End to End Ethernet is Profound
LAN LANWAN
Hop-by-hop routing
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End to end Ethernet
No more protocol and speed bumps at the edge
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
Multiple separate networks
Disparate services
Different Characteristics
Single Infrastructure
Highest Common Characteristics
Common Services
What’s Needed of the Network?What’s Needed of the Network?
Rel
iab
ility
Rel
iab
ility
Pkt
Lo
ssP
kt L
oss
Lat
ency
/L
aten
cy/
Jitt
erJi
tter
Ban
dw
idth
Ban
dw
idth
M-HM-H MM MM HH
HH LL LL LL
L-ML-M L-ML-M M-HM-H HH
HH LL LL HH
Characteristics
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
Infrastructure ConvergenceInfrastructure Convergence
RequirementsReliabilityBandwidthApplication Separation and SecurityLatency and Loss ManagementManagement of traffic types and end to end Failure Analysis
Ethernet End to EndOpticalDSLCable Solutions
IP ServicesInternet AccessWAN Transport
Wireless LANWide Area 3G
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
Availability RequirementsAvailability Requirements
99.999 99.99 99.9 99
99
99.9
99.9999.98
99.8
98
Transport
Ap
plicati
on 99.95 – 99.85
4-8 Hrs Per Year
5 Mins 50 Mins 9 hours 88 Hrs
2 Hrs
20 Hrs
200 Hrs
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
Availability RequirementsAvailability Requirements
Transport
Ap
plicati
on
5 Mins 50 Mins 9 hours 88 Hrs99.999 99.99 99.9 99
99
99.9
99.99
Nortel Solutions99.995 – 99.99325-40 min per year
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
Platform Security throughout the NetworkPlatform Security throughout the Network
Enterprise Backbone
Secure Data Center
Enterprise Backbone
Ubiquitous SecureUser Access
Mobile &Remote User
VPN’s
Branch andHead Office VPNs
Internet
Platforms• Secure Core• Designed for Threats
Security Services• AAA Integration• Traffic Segregation• Encryption• Firewalls• Intrusion Detection• Virus Scanning• Content Filtering• Web Services Security• …..
Platforms• Secure Core• Designed for Threats
Security Services• AAA Integration• Traffic Segregation• Encryption• Firewalls• Intrusion Detection• Virus Scanning• Content Filtering• Web Services Security• …..
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
The New Reality:Access is WirelessThe New Reality:Access is Wireless
Mobile now exceeds Fixed in almost 100 countries
MobileDevices
FixedDevices
0
500
1,000
1,500
2,000
2,500
82 84 86 88 90 92 94 96 98 00 02 04
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
On the Road
In the Office
In PublicAreas
At Home
Always connected, no matter where you are or where you are going
Multi-ServiceMulti-Service
Applications, including Voice with QoS
Public/PrivatePublic/Private
Scalable for Carriers and Enterprise Networks
SecureSecure
Privilege-based access
Only Nortel Networks can eliminate the boundariesOnly Nortel Networks can eliminate the boundaries
Wired/WirelessWired/Wireless
Adapts as you move from one place to another
Nortel Networks Vision for MobilityNortel Networks Vision for Mobility
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
Eco
no
mic
B
and
wid
th(E
xpo
nen
tial
Sca
le)
Time
1G
100M
10M
1M
100K
10K
1K
Wireline
Nomadic
Wireless
1995 2000 2005 2010
SharedEthernet
Dial-upModem
PagerData
10M SWEthernet
100M SWEthernet
GigabitEtherne
tVDSL & Hi-Spd Cable
RIMServices
CDMA & GSM
ADSL &Cable Mod
3G – GPRS & UMTS
802.11 Hot Spots OFDM &
MIMO
The Law of BandwidthThe Law of Bandwidth
Bandwidth is increasing in all areas in a relatively proportional exponential growth
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
Voice
Messaging
WebPages
Streaming
Visulization
TBD
Eco
no
mic
B
and
wid
th(E
xpo
nen
tial
Sca
le)
Time
1G
100M
10M
1M
100K
10K
1K
Wireline
Nomadic
Wireless
1995 2000 2005 2010
When a specific requirement becomes available economically on a transport technology, adoption explodes from specialization to general use
The Law of BandwidthThe Law of Bandwidth
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
All Devices Connected……. WirelesslyAll Devices Connected……. Wirelessly
Mobility / WWAN• A Million nodes @ $50k
Nomadic / Mesh / WLANNodal Building WLAN• Millions of Nodes @ $100
Sensor / Ad-hoc / WPAN• Billions of Nodes @ $1
Wireless is now the Mainstream for Access
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
Content Management ChallengesContent Management Challenges
StreamingContent
WebContent
IPTelephony
CollaborativeTools
DevicesWhich OneCapabilities
NetworksCapabilitiesTransitionsPre-determinationSIP Integration
BillingVaried environmentsChanging networks/carriers
Reachability/Presence
Preferences
Caching
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
Death
Over hype
Reality check
Disappointment slide
Despair
Market reality
New technology introduction curve...New technology introduction curve...
VoIPCrossing the chasm
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
The analysts agreeThe analysts agree
Source: Gartner 2004
Voice over IP
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
Evaluate the ROIEvaluate the ROI
Business Case Tool online at: www.nortelnetworks.com/voip_tool
Price (p
er user)
Price (p
er user)
$ 0$ 0
$300$300
$450$450
$600$600
$750$750
$900$900
$150$150
Web
Agen
t
Telew
orker
Consolid
ate
b/w
Remote
Offi
ce
Desk
Converg
ence
Unified
Mes
sagin
g
IT C
onverg
ence
MAC
Ave
rag
e p
ayb
ack
(yea
rs)
Ave
rag
e p
ayb
ack
(yea
rs)
0.00
0.50
1.00
1.50
2.00
2.50
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
A decision methodologyA decision methodology
Decision =Application or productivity benefit
(Cost) (Risk)
Only a good decision if the result is greater than 1, and the higher the better the decision
For example:
.75 =1
(.75) (2)Bad decision
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
Emerging Enterprise Applications ModelEmerging Enterprise Applications Model
Improved productivity and efficiency, while lowering cost
Converged communications
Web services
Collaboration applications
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
Applications Convergence – The Transformational EventApplications Convergence – The Transformational Event
New Control Functions (MCS 5100)SIPMultimedia Control IntegrationBrowser IntegrationApplication Convergence
Packetized Voice FunctionsAlways On CallingConstant ConferencingEvery Call includes a conference callAudio “Virtual Space”Integrated Personal Agent technology
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
SIP StructureSIP Structure
IP Network
SIPStack
SIP
UI
SIP
UI
SIP
UI
SIP
Se
rver
SIPStack
SIP
UI
SIP
UI
SIP
UI
SIP
Se
rver
SIP Protocol
Device 1 Device 2
Applications
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
Application ConvergenceApplication Convergence
SIP DrivenSIP integrated into applicationsSeamless transitions from visual to communications
VisualComputing
Inter-HumanComm
Today: Human integration
Inter-HumanComm
Tomorrow: Boundary Blurring
VisualComputing
Co
nverg
ed
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
Multimedia ServicesMultimedia Services
All-in-One Tool• Voice & Video calls• Collaborate & Share Files• Instant Message
Contact & Call Management• Find personal & work contacts• Track incoming/outgoing calls
Availability Control• Screen & route calls according to predefined rules• Redirect priority callers to where you can be reached
Service Bundles Include:• Broadband Multimedia Services• Personal Communication Services• Multimedia Business Services
Voice, Video, and Data integrated into one seamless communication session MCS 5100 / 5200
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
People are names; calls are URLsServices available anytime, anywhereMuch simplified user interfacesComplementary engaging technologies
XML/VXML for data representation and service formulationJ2EE for mission critical apps and application integration
Service Provider Enterprise
Applications & ServicesClients
Creating the Inter-Human WebCreating the Inter-Human Web
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
Engaged Web Services
Web Services IntegrationWeb Services Integration
Supply Chainweb services
Contract manufacturers
EAI Web Services
Logisticsweb services
eCommerceweb services
Customers
LOC’s
Suppliers
Distribution,logistics
SV
Customers, Employees,Partners – on any device, anywhere
EnterpriseIP Telephony
Solution
MCS 5x00Multimedia SIP
Platform
SymposiumContact Center
Periphonics Self-Service
October 4-7, 2004 • Los Angeles, CA • www.itexpo.com
The Convergence FutureThe Convergence Future
Voice Data
Wireless
Wired
Public
Private
Applications