Aaron Lim

+61 423 253 404 aaron.lim@gmail.com

17, Greg Court, Narre Warren, Victoria 3805

Qualifications / Education: Bachelor of Science (Hons) Computer Science University of Coventry, UK

Employment History: Mar 2015 – March 2016 DKSH Head of Country IT Jan 2012 – Feb 2015 ABeam Consulting Senior Consultant Sept 2009 – Dec 2011 HCL-Axon Senior Consultant Jan 2009 – Aug 2009 ABeam Consulting Senior Consultant Jan 2006 – Nov 2008 Axon Solutions Senior Consultant

Skills:

• Country IT Management • SAP Materials Management (MM)

• SAP Exchange Infrastructure (XI/PI)

• ERP systems integration & interfacing

• SAP Sales & Distribution (SD) • SAP Interfaces Development

• SAP Retail (IS-Retail) • SAP ALE/EDI

• Intercompany process integration mapping & harmonisation

• SAP Apparel & Footwear (IS-AFS)

• ABAP Programming & Reporting

• ERP systems analysis,

design & implementation

• MM, IM, SD, LE, WM & FI integration

• Java & ABAP WebDynpro

• Managing onshore &

offshore delivery teams

• MS Office 365 Suite • HTMLB & BSP

• Data migration

• MS Excel (including pivot, data model and macro scripting)

• Enterprise Portal 5 & 6

• MS Access

• SAP Workflow

• PHP, JSP, ASP, Java, JavaScript, MySQL, VB, Web services

References:

Mr. Anees Modan Director of IT Burberry Limited UK Tel: +85 267 160 113 (mobile) Email: anees.modan@burberry.com

Mr. Tony Woo Vice President and Global Head of IT DKSH Corporate Shared Services Centre Tel: +60 122 261 168 (mobile) Email: tony.woo@dksh.com

Mr. Keu, How Hee Principal Abeam Consulting Malaysia Tel: +60 193 633 950 (mobile) Email: hkeu@abeam.com

Summary:

Aaron has held Head of Country IT, project manager and lead SAP techno-functional consultant roles with 10 years of experience in various areas such as Country IT department management, SAP implementation projects, team leading, systems analysis, design and development of SAP and non-SAP applications for multinational companies. Aaron has taken up roles in end user environment as well as numerous projects across Malaysia, UK, US, Japan, Singapore and China. Having a history of both very technical hands-on as well as business analyst/functional roles, Aaron is able to very effectively bridge the gap between business and IT. Coupled with years of system integration experience, he is able to see business processes and various IT systems from a high level and at the same time able to delve into the details of both worlds. Having management experience is a big plus as he is able to fully understand and manage the complexities of people and project management.

Professional Highlights:

Company: DKSH, Malaysia Duration: Mar 2015 – Mar 2016 Scope: Country IT Department Management Role: Head of Country IT

• Managed 4 teams that make up the Country IT department (Desktops, Servers, Networking and Applications), a total of 12 direct subordinates in addition to extended teams at shared services centre.

• Managed 24/7 IT support for 1,800 end users nationwide, including warehouse users. • Planned and managed IT department resources, cost, performance, processes, strategy

and people development and ensured performance KPIs are met within operating budget with sustainable and optimized processes.

• Successfully integrated all new client and customer systems & processes with DKSH SAP system & processes.

• Managed relationship and expectations of top management & internal/external stakeholders and ensured that all stakeholders perceived all IT costs are well justified and prudently managed.

• Managed the planning, resourcing and delivery of IT projects between company and external clients/customers to an on-time and within budget delivery.

• Key achievements: o Successfully (on-time, within budget, minimal operational disruption) managed the

IT installation (desktops, servers, networking and applications) of the new office building construction and migration from old to new office for 1,800 users.

o Reduced operating cost by 30% in 1 year by re-negotiating with vendors and utilizing external contractors for short term initiatives (instead of increasing FTE).

o Reduced development efforts and costs by closely vetting development requests and reusing/modifying existing programs whenever possible instead of commissioning new developments.

o Reduced development efforts and costs by performing cost-benefit analysis for all development requests and capping those not justifiable.

o Reduced turnaround time for new PC/laptop requests from 13 working days to 3 working days by implementing asset buffer stock.

o Reduced unproductive IT service requests by 80% via implementing a no-ticket-no-service policy with the agreement and endorsement of top management.

o Increased team productivity by 25% via identifying and reassigning legacy administrative tasks back to the business users.

o Reduced team workload by 15% for user IT training tasks by implementing a train-the-trainer initiative to train selected business users as auxiliary IT trainers for respective departments.

o Reduced IT turnaround time for warehouses by appointing and training 1 user per warehouse to handle most warehouse IT matters.

Company: Burberry & Tommy Hilfiger (ABeam Consulting) Duration: Jan 2010 – Oct 2014 Scope: SAP IS-AFS and IS-Retail implementation &

rollout for Japan, China, S.E.A

Role: MM, SD, IS-AFS, IS-Retail Team Member & Team Lead

• Implemented and rolled out SAP to China, Japan and South East Asia. • Effectively managed a team of onshore & offshore consultants and ensured on-time as well

as accurate delivery. • Managed key users and project stakeholders. • Successfully steered and streamlined local country processes to match global rollout template

with minimal variances. • Delivered Implementation Paper documents, Change Requests, Functional Specifications

and performing configuration build on time and in accordance to the client global rollout template.

• Performed configuration and development including: o Enterprise Structure o ALE/EDI document distribution, IDOC messages, integration. o Purchasing and Sales document types, movement types, release strategy, pricing,

schemas and copy control. o Implemented user exits for Retail replenishment, Purchase Order and Sales Order. o Layout modification for Zebra bar code printer labels/price tickets. o Dynamic Menu (LM01) configuration for RF bar code scanners. o Purchase and Sales document output modifications. o Purchasing & Sales reporting

• Managed and conducted Unit Testing, Integration System Testing, User Acceptance Testing and Training for all Purchasing, Replenishment(MRP), Inventory Management, Sales Order, Logistics Execution and Billing end-to-end processes (Procure to Pay & Order to Cash).

• Developed data migration objects and managed all data migration and cutover activities which includes data extraction from legacy systems, performing sanity checks, data mapping to new SAP system and loading of data into SAP using LSMW.

• Managed post go-live support. • Key achievements:

o Implemented and rolled out SAP to 80 stores and 3 warehouses throughout China, Japan and South East Asia within timeline with minimal business disruptions.

o Reduced stock replenishment turnaround time in China stores by 2 weeks by implementing buffer stock via local distribution centre in China.

o Improved store stock replenishment turnaround time and greatly reduced the risk of stock out at stores by implementing effective automated stock replenishment.

o Improving productivity by enabling local and regional merchandising teams to have high level stock status, movement & replenishment visibility as well as detailed drill down information by implementing robust reporting via SAP BI, ABAP and Excel reports.

o Went from zero knowledge in IS-AFS and IS-Retail to rolling out an end to end solution from upstream warehouse supply chain to downstream store replenishment.

Company: Various Clients (Axon Solutions) Duration: Jan 2006 – Dec 2010 Scope: SAP ECC, SAP CRM, SAP IS-U Role: ABAP, SAP Portals, XI/PI Interfaces Consultant

• Onshore team lead for interfaces team, managed onshore and offshore technical teams, ensured timely and accurate deliverables.

• Conducted workshops with end users to understand legacy systems and gather interface requirements.

• Designed, developed and deployed interfaces between SAP and non-SAP systems using SAP XI/PI, FTP and Web Services.

• Designed and developed ABAP data extraction programs for SAP CRM and SAP IS-U systems.

• Designed and developed for SAP Interaction Centre Web Client (ICWC). • Designed and developed SAP users exits, BADIs, screen exits, SAPscripts, smartforms and

user dialogs. • Designed and developed for SAP Enterprise Portal using JSPDynpage, HTMLB, Java,

Javascript and BSP. • Designed and developed web content management systems using PHP, Java, JavaScript

and MySQL technologies. • Key achievements:

o Designed, developed and deployed a fully bespoke mobile Field Service Web application using customized SAP ICWC framework.

o Designed, developed and deployed a fully bespoke complex customer order portal application using ABAP WebDynpro.