Embed Size (px)
Citation preview
Objective:
Sherif Ahmed Mohamed Khattab 2 Gardenia Al-Ahram, Esbates ,AL haram , Giza ,
Egypt
Tel: 02-37720855
Mobile no. : +2-01114707008
Mobile no. : +2-01069142429
Supervisor Help Desk Specialist – System and IT Department
Professional Summary:
Ability to work under stress
Ability to work in team work or independent Ability to organize and communicate information clearly Good problem solving and analytical skills
Accurate typing
1- Job Purpose Mange and installation Servers and domain controller (2003-2008-2012-2012 r2 sever) Exchange server (2007-2010 Exchange server) print server – fax server – Hyper-v server – DR-server – DPM server - blade servers
Provides technical support, including troubleshooting, for end user in response to their
requests related to hardware/software problems for operational availability. Assists in the
maintenance, upgrade, and design of the EBI network infrastructure and associated processes
2- S k i l l & Knowledge
Knowledge of network server software / hardware components, configuration
parameters and hardware troubleshooting techniques
Knowledge of EBI's application software, installed hardware and other personal computer
related peripherals used in the office
Ability to communicate both orally and in writing to non-technical personnel to troubleshoot
and to resolve problems
Ability to read, write, understand instructions and communicate in English
Designing & Development with Auto Play Media Studio V6.0.1
Professional Experience:
Current job
Job title : Supervisor Help Desk Specialist
Employer : Egyptian Banking Institute
Employer Country : Egypt From : April, 2002 till now
Education, Training and Certifications:
First University Degree : Computer science
University : Tiba Academy
Graduation year : 2000
High School Degree : high school
High School Name : Italian Salezian "Don Bosco" Institute
Last Activity Recorded : May 18, 2013
Microsoft Certification ID : 8592779
Sherif Ahmed Mohamed Elsayed Khattab
SHERIF A KHATTAB
22A ANWAR ELMOFTY,NASR CITY
CAIRO, 11371 EG
ACTIVE MICROSOFT CERTIFICATIONS:
Microsoft Certified Professional
Certification Number : E277-4699 Achievement Date : 05/18/2013
Certification/Version : Microsoft Certified Professional
Microsoft® Certified IT Professional
Certification Number : D804-4728 Achievement Date : 05/28/2012
Certification/Version : Enterprise Administrator on Windows Server 2008
Microsoft® Certified Solutions Associate
Certification Number :
Certification/Version :
E277-4698
Windows Server 2012
Achievement Date : 05/18/2013
Certification Number :
Certification/Version :
D804-5172
Windows Server 2008
Achievement Date : 05/28/2012
Microsoft® Certified Technology Specialist
Certification Number : D803-1345 Achievement Date : 05/28/2012
Certification/Version : Windows Server 2008 Applications Infrastructure, Configuration
Certification Number : D772-3560 Achievement Date : 05/08/2012
Certification/Version : Windows Server 2008 Network Infrastructure, Configuration
Certification Number : D772-3559 Achievement Date : 05/08/2012
Certification/Version : Windows Server 2008 Active Directory, Configuration
Certification Number : D757-1300 Achievement Date : 04/21/2012
Certification/Version : Windows 7 and Office 2010, Deployment
MICROSOFT CERTIFICATION EXAMS COMPLETED SUCCESSFULLY :
Exam ID Description Date Completed
417 Upgrading Your Skills to MCSA Windows Server 2012 May 18, 2013
643 TS: Windows Server 2008 Applications Infrastructure, Configuring May 28, 2012
647 Pro: Windows Server 2008, Enterprise Administrator May 28, 2012
642 Windows Server 2008 Network Infrastructure, Configuring May 08, 2012
640 Windows Server 2008 Active Directory, Configuring May 08, 2012
681 TS: Windows 7 and Office 2010, Deploying Apr 21, 2012
