DIMGB_ IMS

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    General Overview of

    Integrated Management System

    IMGB

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    Integrated Management SystemSC Doosan IMGB approaches the principles of quality, environment, health and safety in defining and implementing the IntegratedManagement System.

    SC Doosan IMGB approaches the principles of quality, environment, health and safety in defining and implementing the Integrated

    Management System.

    DIMGB implements and applies the requirements of EN ISO 9001/00!except 7.3 clause

    esign and development!, EN ISO 1"001/009 andO#S$S 1!001/00%for"# Manufacture of castings $ferrous and non%ferrous& up to 3'( tons)# Manufacture of forgings up to 3(( tons)# Manufacture of machined items $rough or finished machined& up to 3*( tons)# Manufacture of as cast + as forged components for nuclear poer plants.

    -ustification for exclusion is due to"

    a. the design of manufactured product is customer property, thus the requirements and

    performance are entirely and totally in accordance ith customer specifications)

    . the acceptance criteria of the product are specified y customer)

    c. the decision for using is at the customer disposal

    DIMGB implements and applies the requirements of EN ISO 9001/00!except 7.3 clause

    esign and development!, EN ISO 1"001/009 andO#S$S 1!001/00%for"# Manufacture of castings $ferrous and non%ferrous& up to 3'( tons)# Manufacture of forgings up to 3(( tons)# Manufacture of machined items $rough or finished machined& up to 3*( tons)# Manufacture of as cast + as forged components for nuclear poer plants.

    -ustification for exclusion is due to"

    a. the design of manufactured product is customer property, thus the requirements and

    performance are entirely and totally in accordance ith customer specifications)

    . the acceptance criteria of the product are specified y customer)

    c. the decision for using is at the customer disposal

    /he organi0ation identifies and manages numerous interconnected activities. 1ny activity using

    resources, managed in order to enale the transformation of inputs to outputs, is considered as a

    &ro'ess. 2ften the outputs from one process constitutes direct the inputs to the next process.

    /he organi0ation identifies and manages numerous interconnected activities. 1ny activity using

    resources, managed in order to enale the transformation of inputs to outputs, is considered as a

    &ro'ess. 2ften the outputs from one process constitutes direct the inputs to the next process.

    /hrough process approach!, the organi0ation aims to eep under control oth the performed

    processes $including sucontract ones&, and their interaction..

    /hrough process approach!, the organi0ation aims to eep under control oth the performed

    processes $including sucontract ones&, and their interaction..

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    Integrated Management System Processes

    Doosan IMGB intent to approach the (DC$methodology $(lan)Do)C*e'+)$'t& at the business

    process, hich implies to group the processes into the folloings macro%process categories"

    planning, implementation, measuring, and continuous improving.

    Doosan IMGB intent to approach the (DC$methodology $(lan)Do)C*e'+)$'t& at the business

    process, hich implies to group the processes into the folloings macro%process categories"

    planning, implementation, measuring, and continuous improving.

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    Implementation the 451 model to processes level

    6SI89SS 4:259SS M181;9M98/

    4 15/

    feedac process

    M9S:9M98/, 181

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    Sequence of Processes

    Two processes are in interaction when the outputs of a phase of the precursor

    process constitutes input data for the next step of the process.

    Two processes are in interaction when the outputs of a phase of the precursor

    process constitutes input data for the next step of the process.

    # Integrated management processes are organi0ed into four levels:

    a. management processes). resources assurance processes)

    c. product reali0ation processes Aoperational control)

    d. measurement, analysis, improvement processes.

    # 9ach process implementation comply five stages:

    planning stages) resources ensuring stages) operating stages) monitoring and measuring stages) improving stages.

    # Integrated management processes are organi0ed into four levels:

    a. management processes). resources assurance processes)

    c. product reali0ation processes Aoperational control)

    d. measurement, analysis, improvement processes.

    # 9ach process implementation comply five stages:

    planning stages) resources ensuring stages) operating stages) monitoring and measuring stages) improving stages.

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    Interaction of processes Integrated Management System

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    Management

    responsiility

    4roductreali0ation

    :esourcemanagement

    Measurement,

    analysis and

    improvement

    C,S.OME-S

    C,S.OME-S

    4:25/

    Satisfa'tion

    -eirements

    Continual improvement of

    Integrated Management System

    @alue%adding activities Information flo

    In&t Ot&t

    Process 1

    -eirements

    Satisfa'tion

    -eirements

    Satisfa'tion

    -eirements

    Satisfa'tion

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    Integrated Management System

    6uild up IMSManual Integrated Management

    5ontrol 4rocedure

    ;eneral 4rocedure

    Bor 4rocedureAInstruction

    Implementin companySurveillance

    third part audit

    customer audits

    internal audits

    p%to%date Manual Integrated Management

    5ustomers

    2nerSurveyor6odies

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    Doosan IMGB maintain a Integrated Management System certified according with

    ISO 900100! ISO 1"001002 O#S$S 1!00100%

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    Certifications as manufacturer

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    Certificationsas manufacturer

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    C3

    Duality

    Manual

    Duality 5ontrol4rocedures

    Duality ;eneral

    4rocedures

    4rocess Spec.+ Instructions

    !ierarchy ofSystem "uality Documents

    ocuments + :ecords

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    # Call for witness

    ins&e'tion

    Design 3 Im&lement 4MS# 4ality Manal# (ro'edres

    CEOCom&any

    4MS 'onsolidation# ISO 9001000# Draft &ro'edre

    # Certifi'ates# $greements

    CEO

    Originator De&t5$ll De&ts5

    Internal adit# $dit (rogramm# $dit re&ort# C$-

    CEO

    $dited De&t5

    Self 64$7

    4C 3ND.

    Corre'tive/&reventive

    $'tions# 4ality re&ort

    # Com&laints # C$-$ll de&ts5

    CEO

    4ality Control

    (rod't Control

    Control of Do's3-e'ords# -e&orts# $dit re&orts

    # C$-s# 4ality re&orts

    $ll de&ts5

    4ality Manager

    4C 3ND.

    $dited de&ts

    4ality &lanning# S&e'ifi'ations# Contra't

    # 4I.(# 4I.( revisions

    Mar+eting

    Engineering 34C(rod't Control

    Com&lains review# Claim s*eet# Cstomer C$-

    # (ro&osals for

    'orre'tive a'tions

    Claims Committee

    (ro8e't Manager(rod't Control

    S&&liers assessment # $dit re&ortCEO

    (r'*asing De&t5(r'*asing

    # (ro'esses ist# $'tivities

    # (otential

    S&&lier ist

    Commni'ation Srveyor So'iety4ality Control # E)mail: ;a 'ontra'tingS>'ontra'tant

    Issing -eest Bill# #. .e'*nology# .-= # -eest Bill

    a>oratory

    ND.Engineering

    (lanning3 (C

    Commni'ation wit* a>5# #. .e'*nology# -eest Bill

    # Certifi'ate

    ty&e ?51 ISO

    Self 64C7

    Engineering

    6(ro8e't Manager7

    (lanning 3(C

    Self 64C7

    Control of

    Non)Conform (rod't# NC-

    Engineering

    S*o&

    S*o&

    Self 64C7

    # (art# Measrements

    (resentation &art atfinal ins&e'tion

    # Call for witness4ality Manager

    Mar+eting

    S*o&

    (laning 3 (C # $&&roved

    4ality Do'+et

    S&&lier In&t (ro'ess Ot&t Cstomer

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    # -;4# Cstomer S&e'5

    Contra't review# Confirmation

    of 'a&a>ilityMar+etingMar+eting

    ND. &ro'edres&re&aring

    # ND. &ro'edre Self 6ND.7$r'*ieve

    ND. tests &lanning# Manfa'tring

    &rogramme

    # ND. tests

    &rogramme

    (C .eam

    4ality Manager(lanning

    and (C

    ND. tests# -eest Bill # ND. re&ort(ro8e't Manager@or+s*o&

    4C

    4ality Control

    ND. tests ats>'ontra'tant

    # -eest of

    ND. tests# ND. re&ort

    4ality Control

    (ro8e't ManagerS>'ontra't

    # -eest Bill # ND. re&ort

    (ro8e't Manager

    4ality Control4ality Control

    # Deadline ist

    of 'ali>ration# Cali>ration

    -eest Bill

    a>oratoryMaintenan'e

    (resentation of &arts atfinal ins&e'tion 6witness7

    Maintenan'e of ND.ei&ment

    # Standards

    6$S.M: CC# 7

    S&&lier In&t (ro'ess Ot&t Cstomer

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    DOOS$N IMGB

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    DOOS$N IMGB

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    CUSTOMER

    ESTIMATION&PC

    -;4

    NO

    ENGINEERING

    -;4

    YES

    NO

    Risk Assessment

    QA&NDT

    Kick of MeetingConfirming consumtionsEstim!ting "e!# time$%Conc"usions

    sign!tures' "ist(

    YESre%revie

    Decision

    MARKETING

    negoti!teContr!ct

    c!s) f"o*

    re+ie*

    9stimate 5ontract Sheet

    9stimate Summary Sheet

    /echnical 1pproval

    first,negoti!te

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    C,S.OME-

    Engineering

    34$

    Shop 2rder

    /echnical ocEs

    /echnical 1pproval+

    9stimation Sheet

    >ic of Meeting

    5ontract

    5ontract

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    (rod'tion Control Engineering Srveyor 6if 'ase7

    MI(

    spread

    notificationplanning

    4:25/

    delivery

    manufacturing

    technology

    /raveller

    MIP$%

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    2ur :ulesF.

    for8on 5onform 4roductA4rocess# 8o nonconformity ithout 85:

    # 8o 85: ithout finding out root cause

    # Gor each root cause to installcorrective actions

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    Inspector

    ManagerS

    -3-

    $'

    SD-

    1nalysis 5ommittee

    M1:>9/I8;

    5ustomer

    SD-

    4$ 4C (C Eng S*o& to&

    management

    inspection

    disposition

    closing

    NC- identification

    S=24

    9ngineering

    re%chec

    spread

    correcti+e !ctions

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    *'

    #ow t*e NC- is str'tred wit*in e)NC-

    .*e NC- is str'tred in

    15 NC- identifi'ation

    5 (rod't identifi'ation

    ?5 #istory of non)'onformities

    "5 Non)Conformity and -esoltions

    25 $tta'*ed do'ments

    5 Closre Control

    %5 NC- tra'+

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    *H

    System -e&orts

    Several &re'onfigred re&orts are availa>le

    on t*e -e&orts Se'tion5

    $ll sers: in'lding nre'orded a''onts are a''e&ted

    $t t*is moment: ? re&orts are defined

    15NC- stats

    5Defe't ty&e

    ?5NC- list

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    *7

    System -e&orts / Stats -e&ort

    .*is re&ort offer

    # on)line stats for ea'* NC-

    gro&ed >y stages

    # older ee

    # send reminder messages toolder ee >y admin reest

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    *

    System -e&orts / Defe't ty&e -e&ort

    .*is re&ort offer

    #t*e on)line stats >y defe't ty&e

    #$nalyti'al

    #Gra&*i'al

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    eeping MMEin conformity conditions

    identification of MMEin order to allofixing

    the state of caliration

    metrological caliration of MMEin adequate moments,

    at specified periods or

    prior the utili0ation

    protection of MME

    eteen utili0ations

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    $a& initial revieC$IMs

    -E=IE@

    MEE.ING

    C,S.OME-

    M$-AE.ING

    FES

    5laim record

    preliminary revieinform top managementmilestones

    NO.

    :evie..

    MONI.O-ING

    C,S.OME-s

    S$.IS;$C.ION

    $&&roval.O(

    M$N$GEMEN.

    4$ 4C (C

    5lis*ed

    C root causes* technical%economical decision3correctiveApreventive actionsJcustomer communicationAnegotiate

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    Duality lever(rod'tdesign

    (ro'ess design

    (rod'tion

    (rod't ality

    se

    appropriate

    quality

    improvement

    tools to develop

    or

    procedures thatred'e

    manfa'tring

    varia>ilityand

    costs

    esign for

    feer ey

    characteristic,simplicity,

    reliaility, and

    inspectaility

    'stomer

    ;ollow

    &ro'edres

    estalished

    during quality

    planning.

    5ontrol

    process y

    record onto

    .-=

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    4ality (oli'y Statements

    4ality: Environment: #ealt* and Safety

    # Doosan IMGB S$6DIMGB7 oosan ;roup Memer, has a continuous focus on quality#environment# health and safety performance and hich ill e uilt into all internalprocesses and involves all employees.

    # DIMGB is committed to meet needs and e$pectations of our customers and otherinterested parties, y complying ith specifications, international standards and legalregulations, not only technically and commercially, ut also ethically in the ay e conductour usiness.

    1ll organi0ation is focused on the customer and all interested parties.

    # /he top management is responsile for developing the quality policy, environment, healthand safety policies, setting performance oKectives, communicating this policy to theemployees and any other party ith an interest in DIMGB, and providing the resources toimplement these policies.

    # Satisfaction of customers and other interested party is a ey issue for DIMGB5 2urapproach is to develop partnerships ith ey customers and other interested parties inorder to learn and understand oth their requirements and expectations and to uildtogether a strong and durale relationship.

    # /op management engages to improve continuously the quality of our products and

    services in order to otain competitive enefit for our customer and ourselves.

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    4ality (oli'y Statements4ality: Environment: #ealt* and Safety

    # /op management engages, y promoted solutions, to tae preventive actions forpollution prevention, decrease of aste and resources consumption $materials and

    energy& in order to diminish any impact upon the environment. 1lso, e engage to tae

    preventive actions against accidents and professional illness in in order to enhance

    continuous the performance in field of occupational health and safety.

    # /op management do the est for integrity, initiative, superior products and servicesoth our customers and the respect for people and environment protection. Be ill

    meet the commitments according to environment, health and safety legislation and

    regulation and also, other applicale settlements to hich the organi0ation suscries.

    # 2ur quality performance is managed, implemented, monitored and measured y our

    Integrated Management System outlined in our Management Integrated Manual.

    # DIMGB settles upon aligning to requirements of the ISO 9001: ISO 1"001: O#S$S

    1!001 and as ell as other regulations that have impact upon its activities.

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    T)!nk -ou.

    Eng. Ion SaruEng. Ion Saru