E15, Brand Mgmt, Prof. Ashish Sadh.pdf

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    Post Graduate Programme in Management2013-14 TERM: IV

    TITLE OF THE COURSE: BRAND MANAGEMENT

    CREDITS: 04

    Name of the Faculty member: Ashish Sadh

    Faculty Block -A Room No.

    Email: [email protected] Telephone Number 528

    COURSE DESCRIPTION

    Brands and branding are very critical for an organization. Brands are also considered to be thekey intangible asset that an organization possesses. Past research suggests that profitability isdirectly linked with an organizations ability to differentiate its products and to build strongbrands. One of the most important skills that marketing manager must possess today is anability to build, manage and enhance the brand equity. Given the proliferation in products andbrands in last few years the job of brand manager gets more and more challenging. For anemerging market like India wherein more and more MNCs enter into the market and the marketbecomes more competitive, brands become one of the key sources of a Sustainable CompetitiveAdvantage.

    Brand Management is no more restricted to Fast Moving Consumer Goods. In order to staycompetitive new sectors such as Industrial Goods Companies, Media, Software, Banks, Insurance,Telecommunication, Retail and other service industries need to put into the practice the brandmanagement strategies.

    COURSE OBJECTIVES

    1. To help the participants understand the significance of Brands for an organozatio2. To sensitize the participants with the key decision areas in Brand Management3. To introduce the participants with the Brand Management System.4. To provide a better understanding of Customer Based brand Equity.5. To help the participants identify different approaches to Brand Equity Measurement.6. To help the participants understand Brand Extension opportunities.

    PEDAGOGY/TEACHING METHOD:

    There will be 20 sessions of 75 minutes each, consisting of conceptual discussions, cases,assignments (presentations). The guidelines for group assignment will be provided separately.All participants are expected to come prepared and reflect on the cases and readings (bookchapters included) in the classroom sessions.

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    EVALUATION WeightageEnd Term Exam 30%Mid term Exam 30%CP 10%Assignment 30%Total 100%

    SCHEDULE OF SESSIONS

    Module I Introduction

    Module Objective

    To help the participants understand 'what is a brand and why it is important for a businessorganization.

    Sessions and Objective

    Session 1

    Understanding Brands and Brand Management

    Reading:

    HBS Note on Brands and BrandingSR: The Anatomy of a Brand

    Case: Snapple

    Sessions 2 and 3

    Understanding Brand Management System and Key decisions in brand management

    Reading:

    'Creating and Managing Brands' by Alice M. Tybout and Gregory S. Carpenter from thebook "Kellogg on Marketing"Case: Procter and Gamble (A)

    Session 4

    Strong Brands: What are they made up of?Reading: 'What is a Strong Brand' by David AakerCase: MTV

    Module II Understanding and Measuring Brand Equity

    Module Objective

    To introduce the participants with the concept of Customer Based Brand Equity and differentapproaches for measuring the same.

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    Sessions and Objective

    Sessions 05 and 06

    Objective: To introduce the participants with some of the commonly prevalentpractices of brand equity measurement.

    Readings: Brand Asset Valuator

    'Conceptualizing, Measuring and Managing Customer Based Brand Equity' article byKevin Lane Keller , Journal of Marketing (1993)

    Module III: Managing Existing/Current Brands

    Module Objective: To help the participants understand what are the key decisions inManaging Existing brands.

    Sessions 07 and 08

    Objective: To understand the concepts Brand Identity, Brand Image and BrandPositioning.

    Reading:

    'Brand Identity System' chapter from the book Building Strong Brands' by David Aaker.

    Case: Land Rover North America / BMW Z3

    Sessions 09 and 10

    Objective: To help the participants understand evolution of a brand.

    Reading:

    Case: Starbucks: Delivering Customer Service / Dove Evolution of a Brand

    Session 11

    Objective: To understand Brand extension as a strategic decision and to identify theopportunities for the same.

    Reading:Brand Extensions: the Good, the Bad and The ugly

    Assignment

    Session 12: same as in session 11

    Case: Inside Intel Inside

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    Session 13:

    To help the participants understand about how to take brands to the global market asstrategy to manage brands over time.

    Reading: How global brands compete.

    Module IV: Managing New brands

    Module Objectives: To help the participants understand critical decision areas inintroducing new brands.

    Session 14: Brand Architecture Decisions

    Reading: 'The Brand Relationship Spectrum' article by David Aaker.Case: Nivea

    Session 15: Managing Brand Transition

    Reading: 'Handling name changes' chapter from the book by J. N. Kapferer

    Case: Black & Decker Corporation Household Products Group- Brand Transition

    Session 16: Managing a New Brand Introduction

    Reading: 'Managing a Multi Brand Portfolio' chapter from the book by J. N. Kapferer

    Case: Sony Eye Toy

    Session 17: Managing brands during crisis

    Reading: A Strategic Approach to Managing Product Recalls

    Case: Intel's Pentium; When the Chips are down.

    Session 18: Managing Corporate Brands

    Reading: Leveraging the Corporate Brand Article by David Aaker (California

    Management Review)

    Case: DuPont / GE

    Session 19: Brand Building and Social Marketing

    Case: Excellence in Social Marketing: WHO ORS

    Session 20: Course review

    * * * *