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Emergency Operations PlanFor Western Mass. COADs
Purpose, Scope, Situation Overview and Assumptions Pages 6 – 7 Community organizations will work to
minimize impact of emergencies by collaborating and coordinating services
Covers four counties of western MA COAD member agencies may respond,
but COADs themselves are not response organizations, only coordinating
COAD agencies will not self-deploy
Concept of Operations Pages 7 – 9 Foundation is situational awareness Levels of activation
1 – Steady State/Monitoring 2 – Partial Activation 3 – Full Activation 4 – Long-Term Recovery
Organization and Assignment of Responsibilities Page 9 COAD chair notified of member actions COAD chair provides updates to MA VOAD
and Mass 2-1-1 COAD agencies organize into
subcommittees based on resources they provide
Conference calls Closeout reports
Direction, Control, and Coordination Pages 9 – 10 Local IC/EMD in charge Coordinate with ESF-7 desk at MEMA, if
staffed
Information Collection, Analysis, and Dissemination Page 10 COAD chair
gathers information
COAD chair receives resource
requests
COAD chair contacts
subcommittee chairsAND
Other COADs
Subcommittee chairs contact
members
Subcommittee chairs
relay information to
COAD chair
MEMA &Local EMD
Communications Pages 10 – 12 0700 and 1900 briefings with COAD officers,
subcommittee chairs, WebEOC monitor, PIO, MA VOAD
0800 and 2000 briefings with subcommittee chairs
Agenda for all briefings: Update on situation Update on activities Update on needs of agencies or community Assignment of tasks
Administration, Finance, and Logistics Page 12 Keep records for FEMA reimbursement
Plan Development and Maintenance Page 12
Plan SectionReview/Revision
FrequencyExercise
Frequency
Basic Plan, Annexes, and Job Action Sheets
Every two years Every year
Contact Lists Every year
Notification Drills Twice/year
Authorities and References Page 13 Each agency must follow its own limits
and regulations
Emergency Support Categories Annexes Pages 14 – 28 Animal care Care services Debris removal Financial assistance Food Goods Health care, spiritual,
emotional, and mental health
Housing Professional
services Repair/rebuilding Services for special
populations Transportation Volunteers
Continuity of Operations Plan Pages 29-30 Staffing and succession of officers and
subcommittee chairs
Appendices A: List of Member Agencies (pp. 32 – 34) B: Resource Directory/Subcommittees (pp. 35
– 36) C: Free Conference Call Instructions (pp. 37-
38) D: Acronyms (p. 39) E: Job Action Sheets (pp. 40 – 46) F: EMD Contact Info (p. 47) G: Contact Info for Key COAD Members (pp.
48 – 50)
Please move to the appropriate county table if you’re not already there!
In Like a LionTabletop Exercise
Exercise Overview Exercise scope: 1.5 hours of play,
limited to introducing emergency management personnel and COAD members to each other and testing the newly developed COAD Emergency Response Plan
Mission area(s): Response and Recovery
Objectives and Core Capabilities1. Introduce EMDs and COAD members to
each other (Community Resilience).2. Allow both groups to become familiar
with the COAD EOP (Public and Private Services and Resources).
3. Identify gaps in the EOP and in training (Public and Private Services and Resources.
Participant Roles and Responsibilities Players: Respond to situation presented
based on current plans, policies, and procedures.
Facilitators/Scribes: Moderate discussions and make note of significant observations.
Exercise Structure Two modules (storm warning and
recovery)1. Scenario2. Small group discussion with prompting
questions3. Report out
Hotwash
Exercise Guidelines This is an open, low-stress, no-fault environment.
Varying viewpoints, even disagreements, are expected. Base your responses on the current plans and
capabilities of your organization. Decisions are not precedent setting; consider different
approaches and suggest improvements. Issue identification is not as valuable as suggestions
and recommended actions that could improve response and recovery efforts; problem-solving efforts should be the focus.
Testing the EOP—please write suggestions for improvements directly on the Plan.
Assumptions and Artificialities The exercise is conducted in a no-fault
learning environment wherein capabilities, plans, systems, and processes will be evaluated.
The exercise scenario is plausible, and events occur as they are presented.
All players receive information at the same time.
Exercise ScheduleModule 1: Storm Warning 2:00 – 2:30
Report out 2:30 – 2:45
Module 2: Recovery 2:45 – 3:15
Report out 3:15 – 3:30
Hotwash 3:30 – 3:50
Closing Comments 3:50 – 4:00
Module 1: Storm Warning
Module 1March 25, 10:00 A.M.The National Weather Service is predicting a major snowstorm will come across New England bringing up to three feet of heavy, wet snow and high winds. Snowfall will begin around midnight tonight and continue for at least 24 hours. The heavy snow will stick to tree limbs likely bringing them down on power lines and roads. The entire state is expected to be affected.
Module 1March 25, 10:00 A.M.The State Emergency Operations Center (EOC) in Framingham is currently at a Level 1 (Steady State/Monitoring) activation, with plans to transition to a Level 2 (Partial Activation) this evening. MA VOAD (Massachusetts Voluntary Organizations Active in Disasters) members are scheduling a conference call to discuss individual member organizations’ actions and checking with MEMA to see if they will be needed once transitioned to partial activation.
Module 1: Key Issues The storm will begin in approximately 14
hours and last for at least 24 hours. The snow will be heavy causing trees to
fall on power lines and roads. The entire state is expected to be
affected.
Module 1: Discussion Talk amongst your small groups Note significant items Write recommendations on the Plan Report out at 2:30
Module 2: Recovery
Module 2April 1, 10:00 A.M.It’s been almost a week since the storm hit and 5% of Hampshire County residents are still without power. Northampton has two shelters open and several communities have emergency rest centers open during the day.
Module 2April 1,10:00 A.M.A large apartment complex in Northampton was rendered uninhabitable when the weight of the snow on the roof caused it to collapse. There are now 150 residents who need a long-term housing solution.
Module 2April 1,10:00 A.M.Channels 22 and 40 have reported heavily on this story causing a flood of calls offering donated clothing and baby goods. Donated goods have started piling up in the parking lot of the Salvation Army.
Module 2April 1,10:00 A.M.Several hundred homes in Hampshire County have lawns littered with tree limbs. Some of these falling limbs damaged roofs, which now require tarps.
Module 2: Key Issues 150 Northampton
residents need long-term housing.
Donated goods are piling up.
Homes have tree debris and are in need of tarps on their roofs.
Module 2: Discussion Talk amongst your small groups Note significant items Write recommendations on the Plan Report out at 3:15
Hot Wash Strengths
Areas for Improvement
Closing Comments Slides and EOP will be on WRHSAC’s
website; we’ll email link and attendee contact info
Thank you to speakers, facilitators/scribes, WRHSAC
Feedback forms Please leave nametags