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Question 2 4.5 din 4.5 puncte Choose the answer that corresponds to the best translation: Dorim sa primim ultimele dumneavoastra cataloage referitoare la aceste articole precum si lista de preturi. Answer Selected Answer: c. We would like to have your latest catalogues for these items and the price list. Question 3 0 din 4.5 puncte Choose the answer that corresponds to the best translation: I was attracted to your advertisement in the current issue of Libertatea. Answer Selected Answer: c. Gresit - Am fost atras de anuntul dvs din numarul de azi al ziarului Libertatea. Question 4 0 din 4.5 puncte Choose the correct alternative: What would you write in the first paragraph of a letter of inquiry? Answer Selected Answer: d. Gresit - introducing yourself Question 5 0 din 4.5 puncte Decide if the sentence is true (T) or (F): The Great Vowel Shift is more focus on vowels. Answer

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Page 1: Engleza Pentru Afaceri - Bun

Question 2

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Dorim sa primim ultimele dumneavoastra cataloage referitoare la aceste articole precum si lista de preturi. Answer

Selected Answer:

c.We would like to have your latest catalogues for these items and the price list.

Question 3

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:I was attracted to your advertisement in the current issue of Libertatea.Answer

Selected Answer:

c.Gresit - Am fost atras de anuntul dvs din numarul de azi al ziarului Libertatea.

Question 4

0 din 4.5 puncte

Choose the correct alternative:What would you write in the first paragraph of a letter of inquiry?Answer

Selected Answer: d.Gresit - introducing yourself

Question 5

0 din 4.5 puncte

Decide if the sentence is true (T) or (F):The Great Vowel Shift is more focus on vowels.Answer

Page 2: Engleza Pentru Afaceri - Bun

Selected Answer: gresit - True

Question 6

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Cu deosebita consideratie.Answer

Selected Answer: b.Gresit-With special consideration

Question 7

4.5 din 4.5 puncte

Decide if the sentence is true (T) or (F):Received Pronunciation is also known as Accurate Pronunciation.Answer

Selected Answer: False

Question 8

4.5 din 4.5 puncte

Decide if the sentence is true (T) or (F):Globish is a subset of standard English grammar and a list of words..Answer

Selected Answer: True

Question 9

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Va adresez aceasta scrisoare de intentie ca raspuns la anuntul dumneavoastra pentru postulvacant pe care il aveti in institutie.Answer

Selected b.

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Answer: Gresit -I am addressing this letter of intent in reply to your advertisement for the vacancy in your institution.

Question 10

4.5 din 4.5 puncte

Choose the correct alternatives:What is a letter of inquiry?Answer

Selected Answer: a.letter of request of information, proposal

Question 11

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:Confirmam de primirea scrisorii dvs de cerere de oferta.Answer

Selected Answer: d.Gresit - We acknowledge receipt of your offer request.

Question 12

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Datoram adresa si numarul dumneavoastra de telefon domnului/companiei XAnswer

Selected Answer: a.Gresit - We owe your address and telephone number to Mr./X company.

Question 13

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Va rog sa imi permiteti sa va prezint candidatura mea pentru postul de ................

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despre care am luat la cunostinta cu interes prin intermediul site-ului www.myjob.ro.Answer

Selected Answer:

c.Please allow me to submit my candidature for the position of ........ that I took note of with great interest by means of the site www.myjob.ro

Question 14

0 din 4.5 puncte

Choose the best alternative:Business writing is:Answer

Selected Answer: c.Gresit -succint and clear

Question 15

4.5 din 4.5 puncte

Choose the correct answer:

Nobody liked your project idea, so we are not going to give you any funding is:Answer

Selected Answer: c.a blunt phrasing

Question 16

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:We regret to inform you that we are unable to offer for sale the goods requested.Answer

Selected Answer:

c.Cu regret va informam ca nu va putem oferi la vanzare marfurile solicitate.

Question 17

4.5 din 4.5 puncte

Page 5: Engleza Pentru Afaceri - Bun

Choose the correct alternative:What are the features of a business letter?Answer

Selected Answer: d.practical purpose, clear, concise, polite, correct use of terms

Question 18

0 din 4.5 puncte

Decide if the sentence is true (T) or (F):English is spoken in United Kingdom, USA, Canada and Australia.Answer

Selected Answer: gresit - True

Question 19

4.5 din 4.5 puncte

Choose the correct alternative:How many paragraphs should a letter of inquiry have?Answer

Selected Answer: d.4

Question 20

0 din 4.5 puncte

Decide if the sentence is true (T) or false (F):The English word ‘jargon’ means ‘argou’ in Romanian.Answer

Selected Answer: gresit -True

Question 21

0 din 4.5 puncte

Choose the best alternative:

In business letters it is recommendable to use more:

Page 6: Engleza Pentru Afaceri - Bun

Answer

Selected Answer: c.Gresit - Personal pronoun I

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• Question 1

10 din 10 puncte

Bifaţi True pentru a obţine punctul din oficiu

Answer

Selected Answer: True

• Question 2

4.5 din 4.5 puncte

Decide if the sentence is true (T) or (F):

Globish is a subset of standard English grammar and a list of words..

Answer

Selected Answer: True

• Question 3

0 din 4.5 puncte

Choose the best alternative:

What are the features of pre-contract correspondence?

Answer

Selected Answer: d.

introduction, advertisement, firmness, accuracy

• Question 4

4.5 din 4.5 puncte

Choose the correct alternative:

Between British and American English there are differences in:

Answer

Selected Answer: d.

pronunciation, spelling, grammar, vocabulary

• Question 5

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4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Dorim sa primim ultimele dumneavoastra cataloage referitoare la aceste articole

precum si lista de preturi.

Answer

Selected

Answer:

b.

We would like to have your latest catalogues for these items and

the price list.

• Question 6

4.5 din 4.5 puncte

Choose the correct alternatives:

What is a letter of inquiry?

Answer

Selected Answer: a.

letter of request of information, proposal

• Question 7

0 din 4.5 puncte

Decide if the sentence is true (T) or false (F):

The English word ‘jargon’ means ‘argou’ in Romanian.

Answer

Selected Answer: True

• Question 8

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

We regret to inform you that we are unable to offer for sale the goods requested.

Answer

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Selected

Answer:

a.

Cu regret va informam ca nu va putem oferi la vanzare marfurile

solicitate.

• Question 9

4.5 din 4.5 puncte

Choose the correct alternative:

What are the features of a business letter?

Answer

Selected Answer: c.

practical purpose, clear, concise, polite, correct use of terms

• Question 10

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

As dori sa discut acest program cu dvs la telefon.

Answer

Selected Answer: b.

I would like to discuss this program with you over the phone.

• Question 11

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Pentru informarea dumneavoastra dorim sa va aratam ca suntem unul din cumparatorii

engross importanti din zona X.

Answer

Selected

Answer:

c.

This is to inform you that we want to show that we are one of the

important wholesale buyers in X area.

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• Question 12

0 din 4.5 puncte

Choose the best alternative:

Business writing is:

Answer

Selected Answer: c.

succint and clear

• Question 13

4.5 din 4.5 puncte

Choose the correct alternative:

Why is a business letter important?

Answer

Selected

Answer:

d.

the most important and safe means of communication, legal value, fact

recording value, conveying info, advertising, buying and selling

• Question 14

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

M-ar bucura daca as avea oportunitatea de a vorbi cu dvs. sau cineva din organizatia

dvs. pentru a vedea unde pachetul meu de calificari ar fi de mai mare folos pentru

compania.

Answer

Selected

Answer:

c.

I would be glad should I have the opportunity to talk to you or

someone in your company to see where my qualifications package

might be of greater use to your company.

• Question 15

0 din 4.5 puncte

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Choose the correct alternative:

How many paragraphs should a letter of inquiry have?

Answer

Selected Answer: b.

3

• Question 16

0 din 4.5 puncte

Choose the correct alternative:

What would you write in the first paragraph of a letter of inquiry?

Answer

Selected Answer: a.

introducing yourself

• Question 17

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

I am writing regarding your letter dated 24 March requesting termination of the

Agreement.

Answer

Selected

Answer:

b.

Va scriu cu privire la scrisoarea dvs din data de 24 martie prin care

solicitati terminarea contractului

• Question 18

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

I was attracted to your advertisement in the current issue of Libertatea.

Answer

Selected Answer: a.

M-a atras reclama dvs din numarul de azi al ziarului Libertatea

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• Question 19

0 din 4.5 puncte

Choose the best alternative:

In business letters it is recommendable to use more:

Answer

Selected Answer: a.

both WE and I

• Question 20

0 din 4.5 puncte

Choose the correct alternative:

How many people approximately speak English today worldwide?

Answer

Selected Answer: b.

almost 2.5 billion

• Question 21

4.5 din 4.5 puncte

Choose the correct answer:

Nobody liked your project idea, so we are not going to give you any funding is:

Answer

Selected Answer: c.

a blunt phrasing

16 aprilie 2013 16:21:19 EEST

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MAEI_EN_III

Test limba englezã

TRUE/FALSE

1. Decide if the sentence is true (T) or false (F) :

Communication studies as a discipline was defined since ancient times.

ANS: F

Communication studies as a discipline was defined early 20th century.

PTS: 1

2. Decide if the sentence is true (T) or false (F) :

Communication is specific only for humans, because it deals with understanding

messages.

ANS: F

Communication is central to human experience, but animals also have a system of

communication.

PTS: 1

3. Decide if the sentence is true (T) or false (F) :

Language register and formality scale are two different things.

ANS: F

Language register is analyzed on the formality scale.

PTS: 1

4. Decide if the sentence is true (T) or false (F) :

Language register depends on variables such as: social background, geography, age and

sex.

ANS: T PTS: 1

5. Decide if the sentence is true (T) or false (F) :

Jargon is a suburban type of language.

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ANS: F

Jargon is specialized language used in fields such as: economics, law, medicine etc.

PTS: 1

6. Decide if the sentence is true (T) or false (F) :

The words we use do not matter so much, it is the message that counts.

ANS: F

The words we use define ourselves and a wrong choice of words means a wrong

message.

PTS: 1

7. Decide if the sentence is true (T) or false (F) :

“Yours faithfully” is a way of closing a letter started with “Gentlemen”.

ANS: F

“Yours faithfully” is a way of closing a letter started with “Dear Sir/Madam”.

PTS: 1

8. Decide if the sentence is true (T) or false (F) :

“We acknowledge receipt of your inquiry dated...” is an opening line for an offer.

ANS: T PTS: 1

9. Decide if the sentence is true (T) or false (F) :

In an adjustment letter you never have to explain the cause of the problem.

ANS: F

In an adjustment letter you must give explanations of what went wrong and why.

PTS: 1

10. Decide if the sentence is true (T) or false (F) :

The adjustment letter is the reply to a letter of inquiry.

ANS: F

The adjustment letter is the reply to a letter of complaint.

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PTS: 1

11. Decide if the sentence is true (T) or false (F) :

The offer is the reply to a letter of order.

ANS: F

The offer is the reply to a letter of inquiry.

PTS: 1

12. Decide if the sentence is true (T) or false (F) :

“Kindly let us have your final answer” represents an ending line for a letter of reply.

ANS: T PTS: 1

13. Decide if the sentence is true (T) or false (F) :

The quality control is the practice of checking the quality of a product by testing samples.

ANS: T PTS: 1

14. Decide if the sentence is true (T) or false (F) :

A loan is a sum of money given by one person or institution to another, to be repaid at a

fixed future date.

ANS: T PTS: 1

15. Decide if the sentence is true (T) or false (F) :

As a rule the order is placed on an order form, which gives all the details on quantities,

qualities, terms of delivery, terms of payment and prices, packing, sizes, deadlines and

others.

ANS: T PTS: 1

16. Decide if the sentence is true (T) or false (F) :

A discount is what remains from a company’s income from sales after its expenses have

been deducted.

ANS: F PTS: 1

17. Decide if the sentence is true (T) or false (F) :

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Currency represents the system of money used in a country.

ANS: T PTS: 1

18. Decide whether this is true (T) or false (F):

There is a strict opposition between oral message and written message.

ANS: F

There is no strict opposition between oral and written message due to technology.

PTS: 1

19. Decide if the sentence is true (T) or false (F) :

Business writing is elaborated and evocative.

ANS: F

Business writing is succinct, specific and accurate.

PTS: 1

20. Decide if the sentence is true (T) or false (F) :

The Memo is a type of correspondence which belongs to the post-contract

correspondence category.

ANS: F

The Memo belongs to high-speed correspondence.

PTS: 1

21. Decide if the sentence is true (T) or false (F) :

A letter of complaint is not a friendly letter.

ANS: F

A letter of complaint should be though authoritative, but friendly and constructive.

PTS: 1

22. Decide if the sentence is true (T) or false (F) :

Oral communication in business makes use of informal discourse.

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ANS: T PTS: 1

23. Decide if the sentence is true (T) or false (F):

Slang is common in both oral and written communication.

ANS: F

Slang is sometimes admitted only in oral communication.

PTS: 1

MULTIPLE CHOICE

1. Choose the best alternative:

The …………. describes the financial state of the business.

a. financial statement c. financial reporting

b. balance sheet

ANS: B PTS: 1

2. Choose the best alternative:

The cash dispenser is:

a. someone who spends money c. device used to sort out money from

which you can obtain money with a

card

b. machine outside a bank

ANS: B PTS: 1

3. Choose the best alternative:

The English term for the Romanian ‘S.R.L.’ is:

a. joint venture c. limited liability company

b. public limited company

ANS: C PTS: 1

4. Choose the best alternative:

The shares of a public limited company are quoted at the:

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a. Stock Exchange c. Chamber of Commerce

b. Trade Register

ANS: A PTS: 1

5. Choose the best alternative:

The part of the economy that creates wealth is:

a. trade c. business

b. commerce

ANS: B PTS: 1

6. Choose the best alternative:

The ........ business of the company is timber sales.

a. core c. principal

b. main

ANS: A PTS: 1

7. Choose the best alternative:

.... managers are responsible for the strategy of the company.

a. middle c. business

b. top d. senior

ANS: B PTS: 1

8. Choose the best alternative:

A company is run by a .........

a. board of managers c. board of directors

b. council of administration

ANS: C PTS: 1

9. Choose the word that best completes the following sentence:

The government requires everybody to make a financial contribution towards their

______ education.

a. higher c. highest

b. high d. highly

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ANS: A PTS: 1

10. Choose the word that best completes the following sentence:

Telecommunication shopping is more than technological equipment enabling changes in

______________.

a. buying habits c. habits’ buying

b. habits of buying

ANS: A PTS: 1

11. Choose the word that best completes the following sentence:

Large companies could easily set up their own advertising departments, but they tend to

hire the services of a/an_________________________

a. advertising agency c. public relations company

b. advertising company

ANS: A PTS: 1

12. Choose the word that best completes the following sentence:

The set of customers whose needs a company plans to satisfy, and therefore to expose to

an advertisement are known as the ______________________ market.

a. aimed c. target

b. segmented

ANS: C PTS: 1

13. Choose the best alternative:

We ................. from Messrs. Blake & Sons that you export furniture.

a. understand c. inform

b. advise

ANS: A PTS: 1

14. Choose the best alternative:

We are ............ for your name and address to your Commercial Agency in our city.

a. told c. interested

b. indebted

ANS: B PTS: 1

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15. Choose the best alternative:

It is always a pleasure to ......... from an old friend.

a. hearing c. having heard

b. hear

ANS: B PTS: 1

16. Choose the best alternative:

................ to your letter, here is our opinion.

a. to answer c. in reply

b. as a reply

ANS: C PTS: 1

17. Choose the best alternative:

Your letter ............15 July arrived yesterday.

a. of c. at

b. from

ANS: A PTS: 1

18. Choose the best alternative:

A ‘breach of contract’ may be:

a. committed c. done

b. made

ANS: A PTS: 1

19. Choose the best alternative:

A contract is a:

a. legally binding document c. a business document

b. an agreement

ANS: A PTS: 1

20. Put the paragraphs of this letter in the correct order:

Ms M BPacheco

Rua J Falcao 20-7

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4001 Porto

Portugal

15 July 20___

Dear Ms Pacheco

a) I am afraid that I have some bad news.

b) Thank you very much for your letter.

c) I hope that this does not inconvenience you in any way.

d) I hope that you have completely recovered now.

e) Due to unforeseen problems, we are unable to deliver your order on time.

f) Please give my regards to Mr Segall.

g) We expect to be back to normal by the end of this month, so I am sure that

you will receive the goods within three weeks.

h) I was sorry to hear that you have been ill recently.

Kind regards

Kim Wang

Overseas Sales Dept.

a. b-a-d-h-g-c-e-f c. b-h-d-a-e-c-g-f

b. a-b-d-h-e-c-g-f

ANS: C PTS: 1

21. Choose the best alternative:

The best form of advertising is free ................. advertising, which occurs when satisfied

customers recommend products or services to their friends.

a. mouth-to-mouth c. mouth-to-ear

b. word-of-mouth

ANS: B PTS: 1

22. Choose the best alternative:

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A contract to produce the advertisements for a specific company product or service is

known as a/an .....................

a. account c. arrangement

b. deal d. agreement

ANS: A PTS: 1

23. Choose the best alternative:

The type of discourse used in business communication is:

a. narrative c. argumentative

b. informative d. informative and argumentative

ANS: D PTS: 1

24. Choose the best alternative:

Standard English is used by:

a. natives c. businessmen

b. non-natives d. all over the world

ANS: B PTS: 1

25. Choose the best alternative:

The differences between British and American English are in point of:

a. grammar c. spelling and vocabulary

b. pronunciation d. grammar, pronunciation, vocabulary

and spelling

ANS: D PTS: 1

26. Choose the best alternative:

The written message makes use of:

a. signs c. iconic elements

b. alphabet d. all the above

ANS: D PTS: 1

27. Choose the best alternative:

Business writing is:

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a. transactional c. rational

b. interactional d. economical

ANS: B PTS: 1

28. Choose the best alternative:

The amount of money put into a company by its shareholders is a/an ...............

a. company capital c. share capital

b. corporate capital d. current capital

ANS: C PTS: 1

29. Translate into English (choose the best sentence) :

Va multumim ca ati fost atat de prompti in trimiterea documentelor pentru ultima noastra

comanda.

a. Thank you for had been so prompt in

sending the documents for our last

order.

c. Thank you for having being so

prompts in sending the documents for

our last order.

b. Thank you for having been so prompt

in sending the documents for our last

order.

ANS: B PTS: 1

30. Translate into English (choose the best sentence) :

Folosim acest prilej pentru a va multumi pentru scrisoarea dvs. de comanda.

a. We use this prilege to thank you for

your letter of order.

c. We take this opportunity to thank you

for your letter of order.

b. We take this occasion to thank you for

your ordering letter

ANS: C PTS: 1

31. Translate into English (choose the best sentence) :

Asteptam cu nerabdare sa avem vesti de la dvs. curand.

a. We look forward to hearing from you

soon.

c. We look forward to hear from you

soon.

b. We are looking forward to hear from

you soon.

ANS: A PTS: 1

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32. Translate into English (choose the best sentence) :

Suntem interesati sa facem o comanda la compania dvs.

a. We are interested to place an order

with your company.

c. We are interested in placing an order

with your company.

b. We are interested of placing an order

with your company.

ANS: C PTS: 1

33. Translate into English (choose the best sentence) :

Vom avea grija ca marfa nelivrata sa fie urgent expediata prin posta.

a. We shall arrange the short delivered

goods to be urgently posted.

c. We shall do arranging the short

delivered goods to be urgently posted.

b. We shall arrange the short delivery

goods to be urgent posted.

ANS: A PTS: 1

34. Translate into English (choose the best sentence) :

Vor incepe sa construiasca noua companie de indata ce vor primi banii:

a. They will start building the new

company as soon as they have received

the money.

c. They will begin building the new

company as soon as they received the

money.

b. They will begin to build the new

company as soon as they will receive

the money.

ANS: A PTS: 1

35. Translate into English (choose the best sentence) :

Cercetatorii au discutat despre introducerea unei legi care sa protejeze oamenii impotriva

concedierii incorecte.

a. The researchers had talked about the

introduction of a law who protect

people against unfair dismissal.

c. The researchers talked about the

introducing of a law to protect people

against unfair dismissal.

b. The researchers talked about the

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introduction of a law to protect people

against unfair dismissal.

ANS: B PTS: 1

36. Choose the best alternative:

How many major categories of business correspondence are there?

a. 2 c. 6

b. 4

ANS: A PTS: 1

37. Choose the best alternative:

The letter of application is a letter of....

a. introduction c. presentation

b. inquiry

ANS: B PTS: 1

38. Choose the best alternative:

The Offer is a letter of....

a. sale c. self-advertisement

b. firmness d. goodwill, self-advertisement

ANS: D PTS: 1

39. Choose the best alternative:

The letter of inquiry has....

a. a legal value c. an informative value

b. a fact recording value d. a legal and fact recording value

ANS: D PTS: 1

40. Choose the best alternative:

How many types of letters of inquiry are there?

a. 2 c. 3

b. 1 d. several

ANS: A PTS: 1

41. Choose the best alternative:

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How many paragraphs should a business e-mail have?

a. 2 c. as many as needed

b. 4-5

ANS: B PTS: 1

42. Choose the best alternative:

The tone of a letter of complaint should be:

a. firm c. authoritative but friendly

b. firm but polite d. authoritative

ANS: B PTS: 1

43. Choose the best translation:

Termenul in engleza pentru “Partile la contract” este:

a. contracting parts c. contracting parties

b. contractors

ANS: C PTS: 1

44. Choose the best translation:

Daca preturile si conditiile sunt adecvate, prezenta comanda de incercare poate duce la o

colaborare substantiala.

a. If your prices and terms are suitable,

this trial order may lead to

considerable business

c. If your prices and terms are adequate,

this attempt order may result in

substantial collaboration

b. If your prices and conditions are

acceptable, the present test order may

lead to considerable collaboration

ANS: A PTS: 1

45. Choose the best alternative:

All communication is...

a. human c. interactive

b. cultural d. interactive and cultural

ANS: D PTS: 1

46. Choose the best alternative:

Cross-cultural communication belongs to.....

a. cultural studies c. combination of anthropology,

sociology, cultural studies, humanities,

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pychology

b. combination of anthropology,

psychology and cultural studies

ANS: B PTS: 1

47. Choose the best alternative:

“Miscommunication” is due to the following factors:

a. cultural differences and language skills c. individual personality, cultural

differences, language skills

b. context, mood, cultural differences

ANS: A PTS: 1

MATCHING

Match the phrases with their Romanian translation:

a. pentru a atenua efectele

d. nu livreazã

b. în numele/din partea e. sã pretindã daune/despãgubiri

c. aceasta ne-ar conveni

1. this would suit us

2. fail to deliver

3. to smooth out the effects

4. to claim damages

5. on behalf of

1. ANS: C PTS: 1

2. ANS: D PTS: 1

3. ANS: A PTS: 1

4. ANS: E PTS: 1

5. ANS: B PTS: 1

Match the words to the definitions below:

a. someone who has a lease or who pays

money for a property he leases

d. a person who has been caused a

prejudice

b. declaring a contract as a binding

document

e. official permission to do something

c. payment by installments

6. injured party

Page 28: Engleza Pentru Afaceri - Bun

7. license

8. affirmation of a contract

9. lessor

10. hire-purchase

6. ANS: D PTS: 1

7. ANS: E PTS: 1

8. ANS: B PTS: 1

9. ANS: A PTS: 1

10. ANS: C PTS: 1

Match the phrases with the purpose:

a. Breaking off negotiations d. Ending negotiations

b. Dealing with conflict e. Bargaining

c. Rejecting

11. I think we should look at the points we agree on

12. I don’t think it would be sensible for us to...

13. Can we go through the points we’ve agreed?

14. It would be better if we looked for some independent arbitrator

15. If we purchased all you produce, would you grant us exclusivity?

11. ANS: B PTS: 1

12. ANS: C PTS: 1

13. ANS: D PTS: 1

14. ANS: A PTS: 1

15. ANS: E PTS: 1

Compare the two lists of expressions commonly used in complaints. Match the informal

phrases with their formal equivalents.

a. we are sending the consignment to you

carriage forward

f. the products are not satisfactory

b. we are not responsible for the error g. we will not re-order

c. we would like to complain about h. you have not followed our instructions

d. we will have to take legal action i. please correct the error

e. you seem to have made an error j. we would like a refund

16. it’s not our fault

17. you should make it right

18. we want our money back

19. you have to pay when the goods are returned to you

20. we will sue you

21. you made a mistake

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22. we won’t buy anything from you again

23. the goods are rubbish

24. we’re complaining about

25. why don’t you pay attention?

16. ANS: B PTS: 1

17. ANS: I PTS: 1

18. ANS: J PTS: 1

19. ANS: A PTS: 1

20. ANS: D PTS: 1

21. ANS: B PTS: 1

22. ANS: G PTS: 1

23. ANS: F PTS: 1

24. ANS: C PTS: 1

25. ANS: H PTS: 1

Match the types of contracts with their correspondent in Romanian:

a. Contract de consultanţă tehnică e. Contract de obiective

b. Contract de consignaţie f. Contract de navlosire

c. Contract de închiriere g. Contract de licenţă pentru brevet de

invenţie

d. Contract de asigurare h. Contract de mandat

26. License Contract

27. Agent Contract

28. Charter Party

29. Turn-key contract

30. Insurance contract

31. Engineering contract

32. Leasing contract

33. Consignment contract

26. ANS: G PTS: 1

27. ANS: H PTS: 1

28. ANS: F PTS: 1

29. ANS: E PTS: 1

30. ANS: D PTS: 1

31. ANS: A PTS: 1

32. ANS: C PTS: 1

33. ANS: B PTS: 1

Match the following INCOTERMS with their definition:

Page 30: Engleza Pentru Afaceri - Bun

a. the seller must pay the costs and

freight necessary to bring the goods to

the port of destination

e. the seller fulfills his obligation when

he has made the goods available at his

premises to the buyer

b. the seller fulfills his obligation to

deliver when the goods have been

made available at the named place in

the country of importation

f. the seller fulfills his obligation when

the goods have been made available at

the named place in the country of

destination. The seller has to bear the

risks and costs including duties, taxes

and other charges of delivering the

goods

c. the seller has the same obligations as

under CFR but with the addition that

he has to procure marine insurance

g. the seller has the same obligations as

under CPT (carriage paid to...) but

with the addition that the seller has to

procure cargo insurance against the

buyer’s risk of loss and damage to the

goods during the carriage

d. the seller fulfills his obligation to

deliver when the goods have passed

over the ship’s rail at the named port

of shipment

34. EXW (Ex works)

35. F.O.B

36. DDU (delivered duty unpaid)

37. CFR (cost and freight)

38. CIF (cost, insurance and freight)

39. CIP (carriage and insurance paid to..)

40. DDP (delivered duty paid)

34. ANS: E PTS: 1

35. ANS: D PTS: 1

36. ANS: B PTS: 1

37. ANS: A PTS: 1

38. ANS: C PTS: 1

39. ANS: G PTS: 1

40. ANS: F PTS: 1

Page 31: Engleza Pentru Afaceri - Bun

• Question 1

10 din 10 puncte

Bifaţi True pentru a obţine punctul din oficiu

Answer

Selected Answer: True

• Question 2

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Datoram adresa si numarul dumneavoastra de telefon domnului/companiei X

Answer

Selected Answer: b.

We owe your address and telephone number to Mr./X company.

• Question 3

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

We regret to inform you that we are unable to offer for sale the goods requested.

Answer

Selected

Answer:

b.

Cu regret va informam ca nu va putem oferi la vanzare marfurile

solicitate.

• Question 4

4.5 din 4.5 puncte

Choose the correct alternative:

How many people approximately speak English today worldwide?

Answer

Selected Answer: a.

over 1 billion

• Question 5

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

M-ar bucura daca as avea oportunitatea de a vorbi cu dvs. sau cineva din organizatia

dvs. pentru a vedea unde pachetul meu de calificari ar fi de mai mare folos pentru

Page 32: Engleza Pentru Afaceri - Bun

compania.

Answer

Selected

Answer:

b.

I would be glad should I had the opportunity to talk to you or someone

in your organization to see where my package of qualifications would

be of greater use to the company.

• Question 6

0 din 4.5 puncte

Decide if the sentence is true (T) or (F):

The Great Vowel Shift is more focus on vowels.

Answer

Selected Answer: True

• Question 7

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Dorim sa primim ultimele dumneavoastra cataloage referitoare la aceste articole

precum si lista de preturi.

Answer

Selected

Answer:

a.

We would like to have your latest catalogues for these items and

the price list.

• Question 8

4.5 din 4.5 puncte

Choose the correct alternative:

What are the features of a business letter?

Answer

Selected Answer: a.

practical purpose, clear, concise, polite, correct use of terms

• Question 9

4.5 din 4.5 puncte

Decide if the sentence is true (T) or (F):

Standard English is spoken by educated English natives.

Answer

Selected Answer: False

Page 33: Engleza Pentru Afaceri - Bun

• Question 10

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

I was attracted to your advertisement in the current issue of Libertatea.

Answer

Selected

Answer:

c.

Am fost atras de anuntul dvs din numarul de azi al ziarului

Libertatea.

• Question 11

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Pentru informarea dumneavoastra dorim sa va aratam ca suntem unul din cumparatorii

engross importanti din zona X.

Answer

Selected

Answer:

c.

For you information, we would like to show you that we are one of

the leading wholesale buyers in X area.

• Question 12

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

I am writing regarding your letter dated 24 March requesting termination of the

Agreement.

Answer

Selected

Answer:

b.

Va scriu cu privire la scrisoarea dvs din data de 24 martie prin care

solicitati terminarea contractului

• Question 13

4.5 din 4.5 puncte

Choose the correct alternative:

Between British and American English there are differences in:

Answer

Selected Answer: a.

pronunciation, spelling, grammar, vocabulary

• Question 14

Page 34: Engleza Pentru Afaceri - Bun

4.5 din 4.5 puncte

Choose the correct alternative:

Why is a business letter important?

Answer

Selected

Answer:

d.

the most important and safe means of communication, legal value, fact

recording value, conveying info, advertising, buying and selling

• Question 15

4.5 din 4.5 puncte

Choose the correct alternative:

Welsh is a:

Answer

Selected Answer: c.

dialect of English

• Question 16

4.5 din 4.5 puncte

Choose the correct alternatives:

What is a letter of inquiry?

Answer

Selected Answer: b.

letter of request of information, proposal

• Question 17

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Va rog sa imi permiteti sa va prezint candidatura mea pentru postul de ................

despre care am luat la cunostinta cu interes prin intermediul site-ului www.myjob.ro.

Answer

Selected

Answer:

b.

Please allow me to submit my candidature for the position of ........ that

I took note of with great interest by means of the site www.myjob.ro

• Question 18

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Page 35: Engleza Pentru Afaceri - Bun

As dori sa discut acest program cu dvs la telefon.

Answer

Selected Answer: b.

I would like to discuss this program with you on the phone.

• Question 19

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Confirmam de primirea scrisorii dvs de cerere de oferta.

Answer

Selected Answer: b.

We acknowledge receipt of your offer request.

• Question 20

4.5 din 4.5 puncte

Choose the best alternative:

In business letters it is recommendable to use more:

Answer

Selected Answer: a.

personal pronoun WE

• Question 21

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Suntem o firma producatoare de confectii si dorim sa ne spuneti daca ne puteti

aproviziona cu materiale de buna calitate.

Answer

Selected

Answer:

c.

We are a clothes manufacturing company and we want to know if

you can supply us with quality materials.

20 mai 2013 16:31:26 EEST

OK

Page 36: Engleza Pentru Afaceri - Bun

• Question 1

10 din 10 puncte

Bifaţi True pentru a obţine punctul din oficiu

Answer

Selected Answer: True

• Question 2

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Datoram adresa si numarul dumneavoastra de telefon domnului/companiei X

Answer

Selected Answer: b.

We owe your address and telephone number to Mr./X company.

• Question 3

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

We regret to inform you that we are unable to offer for sale the goods requested.

Answer

Selected

Answer:

b.

Cu regret va informam ca nu va putem oferi la vanzare marfurile

solicitate.

• Question 4

4.5 din 4.5 puncte

Choose the correct alternative:

How many people approximately speak English today worldwide?

Answer

Selected Answer: a.

over 1 billion

• Question 5

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

M-ar bucura daca as avea oportunitatea de a vorbi cu dvs. sau cineva din organizatia

dvs. pentru a vedea unde pachetul meu de calificari ar fi de mai mare folos pentru

Page 37: Engleza Pentru Afaceri - Bun

compania.

Answer

Selected

Answer:

b.

I would be glad should I had the opportunity to talk to you or someone

in your organization to see where my package of qualifications would

be of greater use to the company.

• Question 6

0 din 4.5 puncte

Decide if the sentence is true (T) or (F):

The Great Vowel Shift is more focus on vowels.

Answer

Selected Answer: True

• Question 7

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Dorim sa primim ultimele dumneavoastra cataloage referitoare la aceste articole

precum si lista de preturi.

Answer

Selected

Answer:

a.

We would like to have your latest catalogues for these items and

the price list.

• Question 8

4.5 din 4.5 puncte

Choose the correct alternative:

What are the features of a business letter?

Answer

Selected Answer: a.

practical purpose, clear, concise, polite, correct use of terms

• Question 9

4.5 din 4.5 puncte

Decide if the sentence is true (T) or (F):

Standard English is spoken by educated English natives.

Answer

Selected Answer: False

Page 38: Engleza Pentru Afaceri - Bun

• Question 10

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

I was attracted to your advertisement in the current issue of Libertatea.

Answer

Selected

Answer:

c.

Am fost atras de anuntul dvs din numarul de azi al ziarului

Libertatea.

• Question 11

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Pentru informarea dumneavoastra dorim sa va aratam ca suntem unul din cumparatorii

engross importanti din zona X.

Answer

Selected

Answer:

c.

For you information, we would like to show you that we are one of

the leading wholesale buyers in X area.

• Question 12

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

I am writing regarding your letter dated 24 March requesting termination of the

Agreement.

Answer

Selected

Answer:

b.

Va scriu cu privire la scrisoarea dvs din data de 24 martie prin care

solicitati terminarea contractului

• Question 13

4.5 din 4.5 puncte

Choose the correct alternative:

Between British and American English there are differences in:

Answer

Selected Answer: a.

pronunciation, spelling, grammar, vocabulary

• Question 14

Page 39: Engleza Pentru Afaceri - Bun

4.5 din 4.5 puncte

Choose the correct alternative:

Why is a business letter important?

Answer

Selected

Answer:

d.

the most important and safe means of communication, legal value, fact

recording value, conveying info, advertising, buying and selling

• Question 15

4.5 din 4.5 puncte

Choose the correct alternative:

Welsh is a:

Answer

Selected Answer: c.

dialect of English

• Question 16

4.5 din 4.5 puncte

Choose the correct alternatives:

What is a letter of inquiry?

Answer

Selected Answer: b.

letter of request of information, proposal

• Question 17

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Va rog sa imi permiteti sa va prezint candidatura mea pentru postul de ................

despre care am luat la cunostinta cu interes prin intermediul site-ului www.myjob.ro.

Answer

Selected

Answer:

b.

Please allow me to submit my candidature for the position of ........ that

I took note of with great interest by means of the site www.myjob.ro

• Question 18

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Page 40: Engleza Pentru Afaceri - Bun

As dori sa discut acest program cu dvs la telefon.

Answer

Selected Answer: b.

I would like to discuss this program with you on the phone.

• Question 19

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Confirmam de primirea scrisorii dvs de cerere de oferta.

Answer

Selected Answer: b.

We acknowledge receipt of your offer request.

• Question 20

4.5 din 4.5 puncte

Choose the best alternative:

In business letters it is recommendable to use more:

Answer

Selected Answer: a.

personal pronoun WE

• Question 21

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Suntem o firma producatoare de confectii si dorim sa ne spuneti daca ne puteti

aproviziona cu materiale de buna calitate.

Answer

Selected

Answer:

c.

We are a clothes manufacturing company and we want to know if

you can supply us with quality materials.

20 mai 2013 16:31:26 EEST

OK

Page 41: Engleza Pentru Afaceri - Bun

Question 1

10 din 10 puncte

Bifaţi True pentru a obţine punctul din oficiu

Answer

Selected Answer:

Question 2

4.5 din 4.5 puncte

Decide if the sentence is true (T) or (F):Globish is a subset of standard English grammar

Answer

Selected Answer:

Question 3

0 din 4.5 puncte

Choose the best alternativeWhat are the features of pre

Answer

Selected Answer:

pentru a obţine punctul din oficiu

Selected Answer: True

Decide if the sentence is true (T) or (F):Globish is a subset of standard English grammar and a list of words..

Selected Answer: True

Choose the best alternative:What are the features of pre-contract correspondence?

Selected Answer: d.

and a list of words..

Page 42: Engleza Pentru Afaceri - Bun

Question 4

4.5 din 4.5 puncte

Choose the correct alternative:Between British and American English there are differences in:

Answer

Selected Answer:

Question 5

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Dorim sa primim ultimele dumneavoastra cataloage referitoare la aceste articole precum si lista de preturi.

Answer

Selected Answer:

We would like to have items and the price list.

Question 6

introduction, advertisement, firmness, accuracy

Choose the correct alternative:Between British and American English there are differences in:

Selected Answer: d.

pronunciation, spelling, grammar, vocabulary

Choose the answer that corresponds to the best translation:

Dorim sa primim ultimele dumneavoastra cataloage referitoare la aceste articole precum si lista de preturi.

b.

We would like to have your latest catalogues for these items and the price list.

firmness, accuracy

Between British and American English there are differences in:

pronunciation, spelling, grammar, vocabulary

Choose the answer that corresponds to the best translation:

Dorim sa primim ultimele dumneavoastra cataloage referitoare la aceste

your latest catalogues for these

Page 43: Engleza Pentru Afaceri - Bun

4.5 din 4.5 puncte

Choose the correct alternativesWhat is a letter of inquiry?

Answer

Selected Answer:

Question 7

0 din 4.5 puncte

Decide if the sentence is true (T) or false (F):The English word ‘jargon’ means ‘argou’ in Romanian.

Answer

Selected Answer:

Question 8

4.5 din 4.5 puncte

Choose the answer that corresponds to We regret to inform you that we are unable to offer for sale the goods requested.

Answer

Choose the correct alternatives:What is a letter of inquiry?

Selected Answer: a.

letter of request of information, proposal

Decide if the sentence is true (T) or false (F):The English word ‘jargon’ means ‘argou’ in Romanian.

Selected Answer: True

Choose the answer that corresponds to the best translation:We regret to inform you that we are unable to offer for sale the goods

letter of request of information, proposal

the best translation:We regret to inform you that we are unable to offer for sale the goods

Page 44: Engleza Pentru Afaceri - Bun

Selected Answer:

Cu regret va informam ca nu va putem oferi la vanzare marfurile solicitate.

Question 9

4.5 din 4.5 puncte

Choose the correct alternativeWhat are the features of a business letter?

Answer

Selected Answer:

Question 10

4.5 din 4.5 puncte

Choose the answer that

As dori sa discut acest program cu dvs la telefon.

Answer

Selected Answer:

a.

Cu regret va informam ca nu va putem oferi la vanzare marfurile solicitate.

Choose the correct alternative:What are the features of a business letter?

c.

practical purpose, clear, concise, polite, correct use of terms

Choose the answer that corresponds to the best translation:

As dori sa discut acest program cu dvs la telefon.

b.

I would like to discuss this program with you over the phone.

Cu regret va informam ca nu va putem oferi la vanzare

practical purpose, clear, concise, polite, correct use of

corresponds to the best translation:

I would like to discuss this program with you over the

Page 45: Engleza Pentru Afaceri - Bun

Question 11

0 din 4.5 puncte

Choose the answer that

Pentru informarea dumneavoastra dorim sa va aratam ca suntem unul din cumparatorii engross importanti din zona X.

Answer

Selected Answer:

c.

This is to inform you that we want to show that we are one of the

Question 12

0 din 4.5 puncte

Choose the best alternativeBusiness writing is:

Answer

Selected Answer:

Question 13

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Pentru informarea dumneavoastra dorim sa va aratam ca suntem unul din cumparatorii engross importanti din zona X.

c.

This is to inform you that we want to show that we are one of the important wholesale buyers in X area.

Choose the best alternative:Business writing is:

Selected Answer: c.

succint and clear

corresponds to the best translation:

Pentru informarea dumneavoastra dorim sa va aratam ca suntem unul din

This is to inform you that we want to show that we are important wholesale buyers in X area.

Page 46: Engleza Pentru Afaceri - Bun

Choose the correct Why is a business letter important?

Answer

Selected Answer:

d.

the most important and safe means of communication, legal value, fact recording value, conveying info, advertising, buying and selling

Question 14

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

M-ar bucura daca as avea oportunitatea de a vorbi cu dvs. sau cineva din organizatia dvs. pentru a vedea unde pachetul meu de calificari ar fi de mai mare folos pentru compania.

Answer

Selected Answer:

c.

I would be glad should I have the opportunity to talk to you or someone in your company to see where my qualifications package might be of greater use to your company.

Question 15

0 din 4.5 puncte

Choose the correct alternative:Why is a business letter important?

the most important and safe means of communication, legal value, fact recording value, conveying info, advertising, buying and selling

Choose the answer that corresponds to the best translation:

ar bucura daca as avea oportunitatea de a vorbi cu dvs. sau cineva din organizatia dvs. pentru a vedea unde pachetul meu de calificari ar fi de mai mare folos pentru compania.

I would be glad should I have the opportunity to talk to you or someone in your company to see where my qualifications package might be of greater use to your company.

the most important and safe means of communication, legal value, fact recording value, conveying info,

Choose the answer that corresponds to the best translation:

ar bucura daca as avea oportunitatea de a vorbi cu dvs. sau cineva din organizatia dvs. pentru a vedea unde pachetul meu de calificari ar fi de

I would be glad should I have the opportunity to talk to you or someone in your company to see where my qualifications package might be of greater use to your company.

Page 47: Engleza Pentru Afaceri - Bun

Choose the correct alternativeHow many paragraphs should a letter of inquiry have?

Answer

Selected Answer:

Question 16

0 din 4.5 puncte

Choose the correct alternativeWhat would you write in the first paragraph of a letter of inquiry?

Answer

Selected Answer:

Question 17

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:I am writing regarding your letter dated 24 March requesting termination of the Agreement.

Answer

correct alternative:How many paragraphs should a letter of inquiry have?

Selected Answer: b.

3

Choose the correct alternative:What would you write in the first paragraph of a letter of inquiry?

Selected Answer: a.

introducing yourself

Choose the answer that corresponds to the best translation:I am writing regarding your letter dated 24 March requesting termination

Agreement.

What would you write in the first paragraph of a letter of inquiry?

Choose the answer that corresponds to the best translation:I am writing regarding your letter dated 24 March requesting termination

Page 48: Engleza Pentru Afaceri - Bun

Selected Answer:

b.

Va scriu cu privire la scrisoarea dvs din data de 24 martie prin care solicitati terminarea contractului

Question 18

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:I was attracted to your advertisement in the current issue of Libertatea.

Answer

Selected Answer:

Question 19

0 din 4.5 puncte

Choose the best alternative

In business letters

Answer

Selected Answer:

b.

Va scriu cu privire la scrisoarea dvs din data de 24 martie prin care solicitati terminarea contractului

Choose the answer that corresponds to the best translation:attracted to your advertisement in the current issue of Libertatea.

a.

M-a atras reclama dvs din numarul de azi al ziarului Libertatea

Choose the best alternative:

letters it is recommendable to use more:

Selected Answer: a.

both WE and I

Va scriu cu privire la scrisoarea dvs din data de 24 martie

Choose the answer that corresponds to the best translation:attracted to your advertisement in the current issue of Libertatea.

a atras reclama dvs din numarul de azi al ziarului

Page 49: Engleza Pentru Afaceri - Bun

Question 20

0 din 4.5 puncte

Choose the correct alternative:

How many people approximately speak English today worldwide?

Answer

Selected Answer:

Question 21

4.5 din 4.5 puncte

Choose the correct answer:

Nobody liked your project idea, so we are not going to give you any funding is:

Answer

Selected Answer:

16 aprilie 2013 16:21:19 EEST

Choose the correct alternative:

How many people approximately speak English today worldwide?

Answer: b.

almost 2.5 billion

Choose the correct answer:

Nobody liked your project idea, so we are not going to give you any

Selected Answer: c.

a blunt phrasing

2013 16:21:19 EEST

How many people approximately speak English today worldwide?

Nobody liked your project idea, so we are not going to give you any

Page 50: Engleza Pentru Afaceri - Bun

Bifati True pentru a obtine punctul din oficiu

Answer

Selected Answer: True

. Question 2 .4.5 out of 4.5 points

Choose the best alternative:

In business letters it is recommendable to use more:

Answer

Selected Answer: a.

personal pronoun WE

. Question 3 .4.5 out of 4.5 points

Choose the answer that corresponds to the best translation:

Page 51: Engleza Pentru Afaceri - Bun

M-ar bucura daca as avea oportunitatea de a vorbi cu dvs. sau cineva din organizatia dvs. pentru a vedea unde pachetul meu de calificari ar fi de mai mare folos pentru compania.

Answer

Selected Answer: c.

I would be glad should I have the opportunity to talk to you or someone in your company to see where my qualifications package might be of greater use to your company.

. Question 4 .0 out of 4.5 points

Choose the answer that corresponds to the best translation:

Astept cu nerabdare sa va cunosc si sa va vorbesc despre cum pot contribui la activitatea companiei.

Answer

Selected Answer: b.

I am looking forward to meet you and talk to you about how I could contribute to the company business.

. Question 5 .4.5 out of 4.5 points

Decide if the sentence is true (T) or (F):

Page 52: Engleza Pentru Afaceri - Bun

Globish is a subset of standard English grammar and a list of words..

Answer

Selected Answer: True

. Question 6 .4.5 out of 4.5 points

Choose the answer that corresponds to the best translation:

We regret to inform you that we are unable to offer for sale the goods requested.

Answer

Selected Answer: b.

Cu regret va informam ca nu va putem oferi la vanzare marfurile solicitate.

. Question 7 .4.5 out of 4.5 points

Choose the answer that corresponds to the best translation:

Pentru informarea dumneavoastra dorim sa va aratam ca suntem unul din cumparatorii engross importanti din zona X.

Answer

Selected Answer: b.

For you information, we would like to show you that we are one of the leading wholesale buyers in X area.

Page 53: Engleza Pentru Afaceri - Bun

. Question 8 .4.5 out of 4.5 points

Decide if the sentence is true (T) or false (F):

The English word ‘jargon’ means ‘argou’ in Romanian.

Answer

Selected Answer: False

. Question 9 .4.5 out of 4.5 points

Choose the correct alternative:

What are the features of a business letter?

Answer

Selected Answer: d.

practical purpose, clear, concise, polite, correct use of terms

. Question 10 .4.5 out of 4.5 points

Choose the best alternative:

Business writing is:

Answer

Selected Answer: c.

succint, specific and accurate

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. Question 11 .0 out of 4.5 points

Choose the answer that corresponds to the best translation:

Va adresez aceasta scrisoare de intentie ca raspuns la anuntul dumneavoastra pentru postul vacant pe care il aveti in institutie.

Answer

Selected Answer: c.

I am addressing this letter of intent in reply to your advertisement for the vacancy in your institution.

. Question 12 .4.5 out of 4.5 points

Choose the correct alternative:

What would you write in the first paragraph of a letter of inquiry?

Answer

Selected Answer: b.

identify yourself, position, firm

. Question 13 .4.5 out of 4.5 points

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Choose the answer that corresponds to the best translation:

Datoram adresa si numarul dumneavoastra de telefon domnului/companiei X

Answer

Selected Answer: a.

We are indebted for your address and phone number to Mr./X company.

. Question 14 .4.5 out of 4.5 points

Choose the correct alternative:

Between British and American English there are differences in:

Answer

Selected Answer: c.

pronunciation, spelling, grammar, vocabulary

. Question 15 .4.5 out of 4.5 points

Choose the answer that corresponds to the best translation:

I am writing regarding your letter dated 24 March requesting termination of the Agreement.

Answer

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Selected Answer: a.

Va scriu privind scrisoarea dvs din data de 24 martie prin care solicitati rezilierea Contractului.

. Question 16 .0 out of 4.5 points

Choose the best alternative:

In business letter writing it is advisable to use more:

Answer

Selected Answer: a.

both the active and the passive voice

. Question 17 .0 out of 4.5 points

Choose the answer that corresponds to the best translation:

Cu deosebita consideratie.

Answer

Selected Answer: c.

With special consideration

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. Question 18 .4.5 out of 4.5 points

Decide if the sentence is true (T) or (F):

English is spoken in United Kingdom, USA, Canada and Australia.

Answer

Selected Answer: False

. Question 19 .4.5 out of 4.5 points

Choose the correct answer:

Nobody liked your project idea, so we are not going to give you any funding is:

Answer

Selected Answer: d.

a blunt phrasing

. Question 20 .4.5 out of 4.5 points

Decide if the sentence is true (T) or (F):

The Great Vowel Shift is more focus on vowels.

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Answer

Selected Answer: False

. Question 21 .4.5 out of 4.5 points

Decide if the sentence is true (T) or (F):

Received Pronunciation is also known as Accurate Pronunciation.

Answer

Selected Answer: False

Question 1 .10 out of 10 points

Pentru a primi un punct din oficiu bifati True.

Answer

Selected Answer: True

. Question 2 .0 out of 5 points

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Match the words to the definitions below:

Answer

Question Selected Match

injured party d.

someone who has a lease or who pays money for a property he leases

license a.

official permission to do something

affirmation of a contract c.

declaring a contract as a binding document

lessor d.

someone who has a lease or who pays money for a property he leases

hire-purchase b.

payment by installments

. Question 3 .5 out of 5 points

Choose the best alternative:

A company is run by a .........

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Answer

Selected Answer: c.

board of directors

. Question 4 .5 out of 5 points

Decide if the sentence is true (T) or false (F) :

Language register and formality scale are two different things.

Answer

Selected Answer: False

. Question 5 .5 out of 5 points

Translate into English (choose the best sentence) :

Folosim acest prilej pentru a va multumi pentru scrisoarea dvs. de comanda.

Answer

Selected Answer: a.

We take this opportunity to thank you for your letter of order.

. Question 6 .5 out of 5 points

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Choose the best alternative:

A contract to produce the advertisements for a specific company product or service is known as a/an .....................

Answer

Selected Answer: d.

account

. Question 7 .5 out of 5 points

Choose the word that best completes the following sentence:

Telecommunication shopping is more than technological equipment enabling changes in ______________.

Answer

Selected Answer: b.

buying habits

. Question 8 .5 out of 5 points

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Translate into English (choose the best sentence) :

Cercetatorii au discutat despre introducerea unei legi care sa protejeze oamenii impotriva concedierii incorecte.

Answer

Selected Answer: b.

The researchers talked about the introduction of a law to protect people against unfair dismissal.

. Question 9 .5 out of 5 points

Match the following INCOTERMS with their definition:

Answer

Question Selected Match

EXW (Ex works) a.

the seller fulfills his obligation when he has made the goods available at his premises to the buyer

F.O.B e.

the seller fulfills his obligation to deliver when the goods have passed over the ship’s rail at the named port of shipment

DDU (delivered duty unpaid) b.

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the seller fulfills his obligation to deliver when the goods have been made available at the named place in the country of importation

CFR (cost and freight) c.

the seller must pay the costs and freight necessary to bring the goods to the port of destination

CIF (cost, insurance and freight) d.

the seller has the same obligations as under CFR but with the addition that he has to procure marine insurance

CIP (carriage and insurance paid to..) g.

the seller has the same obligations as under CPT (carriage paid to...) but with the addition that the seller has to procure cargo insurance against the buyer’s risk of loss and damage to the goods during the carriage

DDP (delivered duty paid) f.

the seller fulfills his obligation when the goods have been made available at the named place in the country of destination. The seller has to bear the risks and costs including duties, taxes and other charges of delivering the goods

. Question 10 .5 out of 5 points

Decide if the sentence is true (T) or false (F) :

A letter of complaint is not a friendly letter.

Answer

Selected Answer: False

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. Question 11 .5 out of 5 points

Choose the word that best completes the following sentence:

The government requires everybody to make a financial contribution towards their ______ education.

Answer

Selected Answer: a.

higher

. Question 12 .5 out of 5 points

Choose the best alternative:

The amount of money put into a company by its shareholders is a/an ...............

Answer

Selected Answer: b.

share capital

. Question 13 .5 out of 5 points

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Choose the best alternative:

The written message makes use of:

Answer

Selected Answer: c.

all the above

. Question 14 .5 out of 5 points

Decide if the sentence is true (T) or false (F) :

Communication is specific only for humans, because it deals with understanding messages.

Answer

Selected Answer: False

. Question 15 .5 out of 5 points

Translate into English (choose the best sentence) :

Vom avea grija ca marfa nelivrata sa fie urgent expediata prin posta.

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Answer

Selected Answer: a.

We shall arrange the short delivered goods to be urgently posted.

. Question 16 .5 out of 5 points

Choose the best alternative:

The cash dispenser is:

Answer

Selected Answer: a.

machine outside a bank

. Question 17 .5 out of 5 points

Choose the best alternative:

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The part of the economy that creates wealth is:

Answer

Selected Answer: a.

commerce

. Question 18 .5 out of 5 points

Decide if the sentence is true (T) or false (F) :

“Yours faithfully” is a way of closing a letter started with “Gentlemen”.

Answer

Selected Answer: False

. Question 19 .5 out of 5 points

Choose the best alternative:

We ................. from Messrs. Blake & Sons that you export furniture.

Answer

Selected Answer: a.

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understand

MAEI_EN_III

Test limba englezã

TRUE/FALSE

1. Decide if the sentence is true (T) or false (F) :

Communication studies as a discipline was defined since ancient times.

ANS: F

Communication studies as a discipline was defined early 20th century.

PTS: 1

2. Decide if the sentence is true (T) or false (F) :

Communication is specific only for humans, because it deals with understanding messages.

ANS: F

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Communication is central to human experience, but animals also have a system of communication.

PTS: 1

3. Decide if the sentence is true (T) or false (F) :

Language register and formality scale are two different things.

ANS: F

Language register is analyzed on the formality scale.

PTS: 1

4. Decide if the sentence is true (T) or false (F) :

Language register depends on variables such as: social background, geography, age and sex.

ANS: T PTS: 1

5. Decide if the sentence is true (T) or false (F) :

Jargon is a suburban type of language.

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ANS: F

Jargon is specialized language used in fields such as: economics, law, medicine etc.

PTS: 1

6. Decide if the sentence is true (T) or false (F) :

The words we use do not matter so much, it is the message that counts.

ANS: F

The words we use define ourselves and a wrong choice of words means a wrong message.

PTS: 1

7. Decide if the sentence is true (T) or false (F) :

“Yours faithfully” is a way of closing a letter started with “Gentlemen”.

ANS: F

“Yours faithfully” is a way of closing a letter started with “Dear Sir/Madam”.

PTS: 1

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8. Decide if the sentence is true (T) or false (F) :

“We acknowledge receipt of your inquiry dated...” is an opening line for an offer.

ANS: T PTS: 1

9. Decide if the sentence is true (T) or false (F) :

In an adjustment letter you never have to explain the cause of the problem.

ANS: F

In an adjustment letter you must give explanations of what went wrong and why.

PTS: 1

10. Decide if the sentence is true (T) or false (F) :

The adjustment letter is the reply to a letter of inquiry.

ANS: F

The adjustment letter is the reply to a letter of complaint.

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PTS: 1

11. Decide if the sentence is true (T) or false (F) :

The offer is the reply to a letter of order.

ANS: F

The offer is the reply to a letter of inquiry.

PTS: 1

12. Decide if the sentence is true (T) or false (F) :

“Kindly let us have your final answer” represents an ending line for a letter of reply.

ANS: T PTS: 1

13. Decide if the sentence is true (T) or false (F) :

The quality control is the practice of checking the quality of a product by testing samples.

ANS: T PTS: 1

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14. Decide if the sentence is true (T) or false (F) :

A loan is a sum of money given by one person or institution to another, to be repaid at a fixed future date.

ANS: T PTS: 1

15. Decide if the sentence is true (T) or false (F) :

As a rule the order is placed on an order form, which gives all the details on quantities, qualities, terms of delivery, terms of payment and prices, packing, sizes, deadlines and others.

ANS: T PTS: 1

16. Decide if the sentence is true (T) or false (F) :

A discount is what remains from a company’s income from sales after its expenses have been deducted.

ANS: F PTS: 1

17. Decide if the sentence is true (T) or false (F) :

Currency represents the system of money used in a country.

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ANS: T PTS: 1

18. Decide whether this is true (T) or false (F):

There is a strict opposition between oral message and written message.

ANS: F

There is no strict opposition between oral and written message due to technology.

PTS: 1

19. Decide if the sentence is true (T) or false (F) :

Business writing is elaborated and evocative.

ANS: F

Business writing is succinct, specific and accurate.

PTS: 1

20. Decide if the sentence is true (T) or false (F) :

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The Memo is a type of correspondence which belongs to the post-contract correspondence category.

ANS: F

The Memo belongs to high-speed correspondence.

PTS: 1

21. Decide if the sentence is true (T) or false (F) :

A letter of complaint is not a friendly letter.

ANS: F

A letter of complaint should be though authoritative, but friendly and constructive.

PTS: 1

22. Decide if the sentence is true (T) or false (F) :

Oral communication in business makes use of informal discourse.

ANS: T PTS: 1

23. Decide if the sentence is true (T) or false (F):

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Slang is common in both oral and written communication.

ANS: F

Slang is sometimes admitted only in oral communication.

PTS: 1

MULTIPLE CHOICE

1. Choose the best alternative:

The …………. describes the financial state of the business.

a. financial statement c. financial reporting

b. balance sheet

ANS: B PTS: 1

2. Choose the best alternative:

The cash dispenser is:

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a. someone who spends money c. device used to sort out money from which you can obtain money with a card

b. machine outside a bank

ANS: B PTS: 1

3. Choose the best alternative:

The English term for the Romanian ‘S.R.L.’ is:

a. joint venture c. limited liability company

b. public limited company

ANS: C PTS: 1

4. Choose the best alternative:

The shares of a public limited company are quoted at the:

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a. Stock Exchange c. Chamber of Commerce

b. Trade Register

ANS: A PTS: 1

5. Choose the best alternative:

The part of the economy that creates wealth is:

a. trade c. business

b. commerce

ANS: B PTS: 1

6. Choose the best alternative:

The ........ business of the company is timber sales.

a. core c. principal

b. main

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ANS: A PTS: 1

7. Choose the best alternative:

.... managers are responsible for the strategy of the company.

a. middle c. business

b. top d. senior

ANS: B PTS: 1

8. Choose the best alternative:

A company is run by a .........

a. board of managers c. board of directors

b. council of administration

ANS: C PTS: 1

9. Choose the word that best completes the following sentence:

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The government requires everybody to make a financial contribution towards their ______ education.

a. higher c. highest

b. high d. highly

ANS: A PTS: 1

10. Choose the word that best completes the following sentence:

Telecommunication shopping is more than technological equipment enabling changes in ______________.

a. buying habits c. habits’ buying

b. habits of buying

ANS: A PTS: 1

11. Choose the word that best completes the following sentence:

Large companies could easily set up their own advertising departments, but they tend to hire the services of a/an_________________________

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a. advertising agency c. public relations company

b. advertising company

ANS: A PTS: 1

12. Choose the word that best completes the following sentence:

The set of customers whose needs a company plans to satisfy, and therefore to expose to an advertisement are known as the ______________________ market.

a. aimed c. target

b. segmented

ANS: C PTS: 1

13. Choose the best alternative:

We ................. from Messrs. Blake & Sons that you export furniture.

a. understand c. inform

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b. advise

ANS: A PTS: 1

14. Choose the best alternative:

We are ............ for your name and address to your Commercial Agency in our city.

a. told c. interested

b. indebted

ANS: B PTS: 1

15. Choose the best alternative:

It is always a pleasure to ......... from an old friend.

a. hearing c. having heard

b. hear

ANS: B PTS: 1

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16. Choose the best alternative:

................ to your letter, here is our opinion.

a. to answer c. in reply

b. as a reply

ANS: C PTS: 1

17. Choose the best alternative:

Your letter ............15 July arrived yesterday.

a. of c. at

b. from

ANS: A PTS: 1

18. Choose the best alternative:

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A ‘breach of contract’ may be:

a. committed c. done

b. made

ANS: A PTS: 1

19. Choose the best alternative:

A contract is a:

a. legally binding document c. a business document

b. an agreement

ANS: A PTS: 1

20. Put the paragraphs of this letter in the correct order:

Ms M BPacheco

Rua J Falcao 20-7

4001 Porto

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Portugal

15 July 20___

Dear Ms Pacheco

a) I am afraid that I have some bad news.

b) Thank you very much for your letter.

c) I hope that this does not inconvenience you in any way.

d) I hope that you have completely recovered now.

e) Due to unforeseen problems, we are unable to deliver your order on time.

f) Please give my regards to Mr Segall.

g) We expect to be back to normal by the end of this month, so I am sure that you will receive the goods within three weeks.

h) I was sorry to hear that you have been ill recently.

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Kind regards

Kim Wang

Overseas Sales Dept.

a. b-a-d-h-g-c-e-f c. b-h-d-a-e-c-g-f

b. a-b-d-h-e-c-g-f

ANS: C PTS: 1

21. Choose the best alternative:

The best form of advertising is free ................. advertising, which occurs when satisfied customers recommend products or services to their friends.

a. mouth-to-mouth c. mouth-to-ear

b. word-of-mouth

ANS: B PTS: 1

22. Choose the best alternative:

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A contract to produce the advertisements for a specific company product or service is known as a/an .....................

a. account c. arrangement

b. deal d. agreement

ANS: A PTS: 1

23. Choose the best alternative:

The type of discourse used in business communication is:

a. narrative c. argumentative

b. informative d. informative and argumentative

ANS: D PTS: 1

24. Choose the best alternative:

Standard English is used by:

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a. natives c. businessmen

b. non-natives d. all over the world

ANS: B PTS: 1

25. Choose the best alternative:

The differences between British and American English are in point of:

a. grammar c. spelling and vocabulary

b. pronunciation d. grammar, pronunciation, vocabulary and spelling

ANS: D PTS: 1

26. Choose the best alternative:

The written message makes use of:

a. signs c. iconic elements

b. alphabet d. all the above

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ANS: D PTS: 1

27. Choose the best alternative:

Business writing is:

a. transactional c. rational

b. interactional d. economical

ANS: B PTS: 1

28. Choose the best alternative:

The amount of money put into a company by its shareholders is a/an ...............

a. company capital c. share capital

b. corporate capital d. current capital

ANS: C PTS: 1

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29. Translate into English (choose the best sentence) :

Va multumim ca ati fost atat de prompti in trimiterea documentelor pentru ultima noastra comanda.

a. Thank you for had been so prompt in sending the documents for our last order.

c. Thank you for having being so prompts in sending the documents for our last order.

b. Thank you for having been so prompt in sending the documents for our last order.

ANS: B PTS: 1

30. Translate into English (choose the best sentence) :

Folosim acest prilej pentru a va multumi pentru scrisoarea dvs. de comanda.

a. We use this prilege to thank you for your letter of order.

c. We take this opportunity to thank you for your letter of order.

b. We take this occasion to thank you for your ordering letter

ANS: C PTS: 1

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31. Translate into English (choose the best sentence) :

Asteptam cu nerabdare sa avem vesti de la dvs. curand.

a. We look forward to hearing from you soon.

c. We look forward to hear from you soon.

b. We are looking forward to hear from you soon.

ANS: A PTS: 1

32. Translate into English (choose the best sentence) :

Suntem interesati sa facem o comanda la compania dvs.

a. We are interested to place an order with your company.

c. We are interested in placing an order with your company.

b. We are interested of placing an order with your company.

ANS: C PTS: 1

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33. Translate into English (choose the best sentence) :

Vom avea grija ca marfa nelivrata sa fie urgent expediata prin posta.

a. We shall arrange the short delivered goods to be urgently posted.

c. We shall do arranging the short delivered goods to be urgently posted.

b. We shall arrange the short delivery goods to be urgent posted.

ANS: A PTS: 1

34. Translate into English (choose the best sentence) :

Vor incepe sa construiasca noua companie de indata ce vor primi banii:

a. They will start building the new company as soon as they have received the money.

c. They will begin building the new company as soon as they received the money.

b. They will begin to build thenew company as soon as they will receive the money.

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ANS: A PTS: 1

35. Translate into English (choose the best sentence) :

Cercetatorii au discutat despre introducerea unei legi care sa protejeze oamenii impotriva concedierii incorecte.

a. The researchers had talked about the introduction of a law who protect people against unfair dismissal.

c. The researchers talked about the introducing of a law to protect people against unfair dismissal.

b. The researchers talked about the introduction of a law to protect people against unfair dismissal.

ANS: B PTS: 1

36. Choose the best alternative:

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How many major categories of business correspondence are there?

a. 2 c. 6

b. 4

ANS: A PTS: 1

37. Choose the best alternative:

The letter of application is a letter of....

a. introduction c. presentation

b. inquiry

ANS: B PTS: 1

38. Choose the best alternative:

The Offer is a letter of....

a. sale c. self-advertisement

b. firmness d. goodwill, self-advertisement

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ANS: D PTS: 1

39. Choose the best alternative:

The letter of inquiry has....

a. a legal value c. an informative value

b. a fact recording value d. a legal and fact recording value

ANS: D PTS: 1

40. Choose the best alternative:

How many types of letters of inquiry are there?

a. 2 c. 3

b. 1 d. several

ANS: A PTS: 1

41. Choose the best alternative:

How many paragraphs should a business e-mail have?

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a. 2 c. as many as needed

b. 4-5

ANS: B PTS: 1

42. Choose the best alternative:

The tone of a letter of complaint should be:

a. firm c. authoritative but friendly

b. firm but polite d. authoritative

ANS: B PTS: 1

43. Choose the best translation:

Termenul in engleza pentru “Partile la contract” este:

a. contracting parts c. contracting parties

b. contractors

ANS: C PTS: 1

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44. Choose the best translation:

Daca preturile si conditiile sunt adecvate, prezenta comanda de incercare poate duce la o colaborare substantiala.

a. If your prices and terms are suitable, this trial order may lead to considerable business

c. If your prices and terms are adequate, this attempt order may result in substantial collaboration

b. If your prices and conditions are acceptable, the present test order may lead to considerable collaboration

ANS: A PTS: 1

45. Choose the best alternative:

All communication is...

a. human c. interactive

b. cultural d. interactive and cultural

ANS: D PTS: 1

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46. Choose the best alternative:

Cross-cultural communication belongs to.....

a. cultural studies c. combination of anthropology, sociology, cultural studies, humanities, pychology

b. combination of anthropology, psychology and cultural studies

ANS: B PTS: 1

47. Choose the best alternative:

“Miscommunication” is due to the following factors:

a. cultural differences and language skills

c. individual personality, cultural differences, language skills

b. context, mood, cultural differences

ANS: A PTS: 1

MATCHING

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Match the phrases with their Romanian translation:

a. pentru a atenua efectele d. nu livreazã

b. în numele/din partea e. sã pretindã daune/despãgubiri

c. aceasta ne-ar conveni

1. this would suit us

2. fail to deliver

3. to smooth out the effects

4. to claim damages

5. on behalf of

1. ANS: C PTS: 1

2. ANS: D PTS: 1

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3. ANS: A PTS: 1

4. ANS: E PTS: 1

5. ANS: B PTS: 1

Match the words to the definitions below:

a. someone who has a lease or who pays money for a property he leases

d. a person who has been caused a prejudice

b. declaring a contract as a binding document

e. official permission to do something

c. payment by installments

6. injured party

7. license

8. affirmation of a contract

9. lessor

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10. hire-purchase

6. ANS: D PTS: 1

7. ANS: E PTS: 1

8. ANS: B PTS: 1

9. ANS: A PTS: 1

10. ANS: C PTS: 1

Match the phrases with the purpose:

a. Breaking off negotiations d. Ending negotiations

b. Dealing with conflict e. Bargaining

c. Rejecting

11. I think we should look at the points we agree on

12. I don’t think it would be sensible for us to...

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13. Can we go through the points we’ve agreed?

14. It would be better if we looked for some independent arbitrator

15. If we purchased all you produce, would you grant us exclusivity?

11. ANS: B PTS: 1

12. ANS: C PTS: 1

13. ANS: D PTS: 1

14. ANS: A PTS: 1

15. ANS: E PTS: 1

Compare the two lists of expressions commonly used in complaints. Match the informal phrases with their formal equivalents.

a. we are sending the consignment to you carriage forward

f. the products are not satisfactory

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b. we are not responsible for the error

g. we will not re-order

c. we would like to complain about h. you have not followed our instructions

d. we will have to take legal action i. please correct the error

e. you seem to have made an error j. we would like a refund

16. it’s not our fault

17. you should make it right

18. we want our money back

19. you have to pay when the goods are returned to you

20. we will sue you

21. you made a mistake

22. we won’t buy anything from you again

23. the goods are rubbish

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24. we’re complaining about

25. why don’t you pay attention?

16. ANS: B PTS: 1

17. ANS: I PTS: 1

18. ANS: J PTS: 1

19. ANS: A PTS: 1

20. ANS: D PTS: 1

21. ANS: B PTS: 1

22. ANS: G PTS: 1

23. ANS: F PTS: 1

24. ANS: C PTS: 1

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25. ANS: H PTS: 1

Match the types of contracts with their correspondent in Romanian:

a. Contract de consultanţă tehnică e. Contract de obiective

b. Contract de consignaţie f. Contract de navlosire

c. Contract de închiriere g. Contract de licenţă pentru brevet de invenţie

d. Contract de asigurare h. Contract de mandat

26. License Contract

27. Agent Contract

28. Charter Party

29. Turn-key contract

30. Insurance contract

31. Engineering contract

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32. Leasing contract

33. Consignment contract

26. ANS: G PTS: 1

27. ANS: H PTS: 1

28. ANS: F PTS: 1

29. ANS: E PTS: 1

30. ANS: D PTS: 1

31. ANS: A PTS: 1

32. ANS: C PTS: 1

33. ANS: B PTS: 1

Match the following INCOTERMS with their definition:

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a. the seller must pay the costs and freight necessary to bring the goods to the port of destination

e. the seller fulfills his obligation when he has made the goods available at his premises to the buyer

b. the seller fulfills his obligation to deliver when the goods have been made available at the named place in the country of importation

f. the seller fulfills his obligation when the goods have been made available at the named place in the country of destination. The seller has to bear the risks and costs including duties, taxes and other charges of delivering the goods

c. the seller has the same obligations as under CFR but with the addition that he has to procure marine insurance

g. the seller has the same obligations as under CPT (carriage paid to...) but with the addition that the seller has to procure cargo insurance against the buyer’s risk of loss and damage to the goods during the carriage

d. the seller fulfills his obligation to deliver when the goods have passed over the ship’s rail at the named port of shipment

34. EXW (Ex works)

35. F.O.B

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36. DDU (delivered duty unpaid)

37. CFR (cost and freight)

38. CIF (cost, insurance and freight)

39. CIP (carriage and insurance paid to..)

40. DDP (delivered duty paid)

34. ANS: E PTS: 1

35. ANS: D PTS: 1

36. ANS: B PTS: 1

37. ANS: A PTS: 1

38. ANS: C PTS: 1

39. ANS: G PTS: 1

40. ANS: F PTS: 1

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Bifaţi True pentru a obţine punctul din oficiu

Answer

Selected Answer: True

Choose the answer that corresponds to the best translation:

Datoram adresa si numarul dumneavoastra de telefon domnului/companiei X

Answer

Selected Answer:

b.

We owe your address and telephone number to company.

Choose the answer that corresponds to the best translation:We regret to inform you that we are unable to offer for sale the goods

Question 1

10 din 10 puncte

pentru a obţine punctul din oficiu

True

Question 2

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Datoram adresa si numarul dumneavoastra de telefon

We owe your address and telephone number to company.

Question 3

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:We regret to inform you that we are unable to offer for sale the goods

10 din 10 puncte

0 din 4.5 puncte

We owe your address and telephone number to Mr./X

4.5 din 4.5 puncte

We regret to inform you that we are unable to offer for sale the goods

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requested.

Answer

Selected Answer:

b.

Cu regret va marfurile solicitate.

Choose the correct alternative:

How many people approximately speak English today worldwide?

Answer

Selected Answer: a.

over 1 billion

Choose the answer that corresponds to the best translation:

M-ar bucura daca as avea oportunitatea de a vorbi cu dvs. sau cineva din organizatia dvs. pentru a vedea unde pachetul meu de calificari ar fi de mai mare folos pentru compania.

Answer

Selected Answer:

b.

I would be glad should I had the

Cu regret va informam ca nu va putem oferi la vanzare marfurile solicitate.

Question 4

4.5 din 4.5 puncte

Choose the correct alternative:

How many people approximately speak English today worldwide?

over 1 billion

Question 5

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

ar bucura daca as avea oportunitatea de a vorbi cu dvs. sau cineva din organizatia dvs. pentru a vedea unde pachetul meu de calificari ar fi de mai mare folos pentru compania.

I would be glad should I had the opportunity to talk to you

informam ca nu va putem oferi la vanzare

4.5 din 4.5 puncte

How many people approximately speak English today worldwide?

0 din 4.5 puncte

ar bucura daca as avea oportunitatea de a vorbi cu dvs. sau cineva din organizatia dvs. pentru a vedea unde pachetul meu de calificari ar fi de

opportunity to talk to you

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or someone in your organization to see where my package of qualifications would be of greater use to the company.

Decide if the sentence is true (T) or (F):The Great Vowel Shift is more

Answer

Selected Answer: True

Choose the answer that corresponds to the best translation:

Dorim sa primim ultimele dumneavoastra cataloage referitoare la aceste articole precum si lista de preturi.

Answer

Selected Answer:

a.

We would like to have your latest catalogues for these items and the price list.

Choose the correct alternativeWhat are the features of a business letter?

or someone in your organization to see where my package of qualifications would be of greater use to the company.

Question 6

0 din 4.5 puncte

Decide if the sentence is true (T) or (F):The Great Vowel Shift is more focus on vowels.

True

Question 7

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Dorim sa primim ultimele dumneavoastra cataloage referitoare la aceste articole precum si lista de preturi.

We would like to have your latest catalogues for these items and the price list.

Question 8

4.5 din

Choose the correct alternative:What are the features of a business letter?

or someone in your organization to see where my package of qualifications would be of greater use to the company.

0 din 4.5 puncte

4.5 din 4.5 puncte

Dorim sa primim ultimele dumneavoastra cataloage referitoare la aceste

We would like to have your latest catalogues for these

4.5 din 4.5 puncte

Page 112: Engleza Pentru Afaceri - Bun

Answer

Selected Answer:

a.

practical purpose, clear, concise, polite, correct use of terms

Decide if the sentence is true (T) or (F):Standard English is spoken by educated English natives.

Answer

Selected Answer: False

Choose the answer that corresponds to the best translation:I was attracted to your advertisement in the current issue of Libertatea.

Answer

Selected Answer:

c.

Am fost atras de anuntul dvs din numarul de azi al ziarului Libertatea.

Choose the answer that corresponds to the best

practical purpose, clear, concise, polite, correct use of terms

Question 9

4.5 din 4.5 puncte

sentence is true (T) or (F):Standard English is spoken by educated English natives.

False

Question 10

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:advertisement in the current issue of Libertatea.

Am fost atras de anuntul dvs din numarul de azi al ziarului Libertatea.

Question 11

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

practical purpose, clear, concise, polite, correct use of

4.5 din 4.5 puncte

0 din 4.5 puncte

advertisement in the current issue of Libertatea.

Am fost atras de anuntul dvs din numarul de azi al

4.5 din 4.5 puncte

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Pentru informarea dumneavoastra dorim sa va aratam ca suntem unul din cumparatorii engross importanti din zona X.

Answer

Selected Answer:

c.

For you information, we would like to show you that we are one of the leading wholesale

Choose the answer that corresponds to the best translation:I am writing regarding your letter dated 24 March requesting termination of the Agreement.

Answer

Selected Answer:

b.

Va scriuprin care solicitati terminarea contractului

Choose the correct alternative:Between British and American English there are differences in:

Answer

Selected Answer: a.

Pentru informarea dumneavoastra dorim sa va aratam ca suntem unul din cumparatorii engross importanti din zona X.

For you information, we would like to show you that we are one of the leading wholesale buyers in X area.

Question 12

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:I am writing regarding your letter dated 24 March requesting termination

Va scriu cu privire la scrisoarea dvs din data de 24 martie prin care solicitati terminarea contractului

Question 13

4.5 din 4.5 puncte

Choose the correct alternative:Between British and American English there are differences in:

Pentru informarea dumneavoastra dorim sa va aratam ca suntem unul din

For you information, we would like to show you that we buyers in X area.

0 din 4.5 puncte

I am writing regarding your letter dated 24 March requesting termination

cu privire la scrisoarea dvs din data de 24 martie

4.5 din 4.5 puncte

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pronunciation, spelling, grammar, vocabulary

Choose the correct alternativeWhy is a business letter important?

Answer

Selected Answer:

d.

the most important and safe means of legal value, fact recording value, conveying info, advertising, buying and selling

Choose the correct alternative

Welsh is a:

Answer

Selected Answer: c.

dialect of English

Choose the correct alternatives

pronunciation, spelling, grammar, vocabulary

Question 14

4.5 din 4.5 puncte

Choose the correct alternative:Why is a business letter important?

the most important and safe means of communication, legal value, fact recording value, conveying info, advertising, buying and selling

Question 15

4.5 din 4.5 puncte

Choose the correct alternative:

dialect of English

Question 16

4.5 din 4.5 puncte

Choose the correct alternatives:

pronunciation, spelling, grammar, vocabulary

4.5 din 4.5 puncte

communication,

4.5 din 4.5 puncte

4.5 din 4.5 puncte

Page 115: Engleza Pentru Afaceri - Bun

What is a letter of inquiry?

Answer

Selected Answer: b.

letter of request of information, proposal

Choose the answer that

Va rog sa imi permiteti sa va prezint candidatura mea pentru postul de ................despre care am luat la cunostinta cu interes prin intermediul sitewww.myjob.ro.

Answer

Selected Answer:

b.

Please allow me to submit my candidature for the position of ........ that I took note of with great interest by means of the site www.myjob.ro

Choose the answer that corresponds to the best translation:

As dori sa discut acest program cu dvs la telefon.

Answer

What is a letter of inquiry?

letter of request of information, proposal

Question 17

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Va rog sa imi permiteti sa va prezint candidatura mea pentru postul de

despre care am luat la cunostinta cu interes prin intermediul site-

allow me to submit my candidature for the position of ........ that I took note of with great interest by means of the site www.myjob.ro

Question 18

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

discut acest program cu dvs la telefon.

4.5 din 4.5 puncte

Va rog sa imi permiteti sa va prezint candidatura mea pentru postul de

-ului

allow me to submit my candidature for the position of ........ that I took note of with great interest by means of

0 din 4.5 puncte

Page 116: Engleza Pentru Afaceri - Bun

Selected Answer:

b.

I would like to discuss this program with you on the phone.

Choose the answer that corresponds to the best translation:Confirmam de primirea scrisorii dvs de cerere de oferta.

Answer

Selected Answer: b.

We acknowledge receipt of your offer request.

Choose the best alternative

In business letters it is recommendable to use more:

Answer

Selected Answer: a.

personal pronoun WE

Choose the answer that corresponds to the best translation:

I would like to discuss this program with you on the phone.

Question 19

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:primirea scrisorii dvs de cerere de oferta.

We acknowledge receipt of your offer request.

Question 20

4.5 din 4.5 puncte

Choose the best alternative:

it is recommendable to use more:

personal pronoun WE

Question 21

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

I would like to discuss this program with you on the

0 din 4.5 puncte

We acknowledge receipt of your offer request.

4.5 din 4.5 puncte

0 din 4.5 puncte

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Suntem o firma producatoare de confectii si dorim sa ne spuneti daca ne puteti aproviziona cu materiale de buna calitate.

Answer

Selected Answer:

c.

We are a clothes manufacturing company and we want to know if you can supply us with quality materials.

20 mai 2013 16:31:26 EEST

OK

Bifaţi True pentru a obţine punctul din oficiu

Answer

Selected Answer: True

Suntem o firma producatoare de confectii si dorim sa ne spuneti daca ne materiale de buna calitate.

We are a clothes manufacturing company and we want to know if you can supply us with quality materials.

20 mai 2013 16:31:26 EEST

Question 1

10 din 10 puncte

pentru a obţine punctul din oficiu

True

Question 2

0 din 4.5 puncte

Suntem o firma producatoare de confectii si dorim sa ne spuneti daca ne

We are a clothes manufacturing company and we want to

10 din 10 puncte

0 din 4.5 puncte

Page 118: Engleza Pentru Afaceri - Bun

Choose the answer that corresponds to the best translation:

Datoram adresa si numarul dumneavoastra de telefon domnului/companiei X

Answer

Selected Answer:

b.

We owe your address and telephone company.

Choose the answer that corresponds to the best translation:We regret to inform you that we are unable to offer for sale the goods requested.

Answer

Selected Answer:

b.

Cu regretmarfurile solicitate.

Choose the correct alternative:

How many people approximately speak English today worldwide?

Answer

Choose the answer that corresponds to the best translation:

Datoram adresa si numarul dumneavoastra de telefon

We owe your address and telephone number to Mr./X company.

Question 3

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:We regret to inform you that we are unable to offer for sale the goods

Cu regret va informam ca nu va putem oferi la vanzare marfurile solicitate.

Question 4

4.5 din 4.5 puncte

Choose the correct alternative:

How many people approximately speak English today worldwide?

number to Mr./X

4.5 din 4.5 puncte

We regret to inform you that we are unable to offer for sale the goods

va informam ca nu va putem oferi la vanzare

4.5 din 4.5 puncte

How many people approximately speak English today worldwide?

Page 119: Engleza Pentru Afaceri - Bun

Selected Answer: a.

over 1 billion

Choose the answer that corresponds to the best translation:

M-ar bucura daca as avea oportunitatea de a vorbi cu dvs. sau cineva din organizatia dvs. pentru a vedea unde pachetul meu de calificari ar fi de mai mare folos pentru compania.

Answer

Selected Answer:

b.

I would be glad should I had the or someone in your organization to see where my package of qualifications would be of greater use to the company.

Decide if the sentence is true (T) or (F):The Great Vowel Shift is more

Answer

Selected Answer: True

over 1 billion

Question 5

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

ar bucura daca as avea oportunitatea de a vorbi cu dvs. sau cineva din organizatia dvs. pentru a vedea unde pachetul meu de calificari ar fi de mai mare folos pentru compania.

I would be glad should I had the opportunity to talk to you or someone in your organization to see where my package of qualifications would be of greater use to the company.

Question 6

0 din 4.5 puncte

Decide if the sentence is true (T) or (F):The Great Vowel Shift is more focus on vowels.

True

Question 7

4.5 din 4.5 puncte

0 din 4.5 puncte

ar bucura daca as avea oportunitatea de a vorbi cu dvs. sau cineva din organizatia dvs. pentru a vedea unde pachetul meu de calificari ar fi de

opportunity to talk to you or someone in your organization to see where my package of qualifications would be of greater use to the company.

0 din 4.5 puncte

4.5 din 4.5 puncte

Page 120: Engleza Pentru Afaceri - Bun

Choose the answer that corresponds to the best translation:

Dorim sa primim ultimele dumneavoastra cataloage referitoare la aceste articole precum si lista de preturi.

Answer

Selected Answer:

a.

We would like to have your latest catalogues for these items and the price list.

Choose the correct alternativeWhat are the features of a business letter?

Answer

Selected Answer:

a.

practical purpose, clear, concise, polite, correct use of terms

Decide if the sentence is true (T) or (F):Standard English is spoken by educated English natives.

Answer

Selected Answer: False

Choose the answer that corresponds to the best translation:

Dorim sa primim ultimele dumneavoastra cataloage referitoare la aceste articole precum si lista de preturi.

We would like to have your latest catalogues for these items and the price list.

Question 8

4.5 din

Choose the correct alternative:What are the features of a business letter?

practical purpose, clear, concise, polite, correct use of terms

Question 9

4.5 din 4.5 puncte

sentence is true (T) or (F):Standard English is spoken by educated English natives.

False

Dorim sa primim ultimele dumneavoastra cataloage referitoare la aceste

We would like to have your latest catalogues for these

4.5 din 4.5 puncte

practical purpose, clear, concise, polite, correct use of

4.5 din 4.5 puncte

Page 121: Engleza Pentru Afaceri - Bun

Choose the answer that corresponds to the best translation:I was attracted to your advertisement in the current issue of Libertatea.

Answer

Selected Answer:

c.

Am fost atras de anuntul dvs din numarul de azi al ziarului Libertatea.

Choose the answer that corresponds to the best

Pentru informarea dumneavoastra dorim sa va aratam ca suntem unul din cumparatorii engross importanti din zona X.

Answer

Selected Answer:

c.

For you information, we would like to show you that we are one of the leading wholesale

Choose the answer that corresponds to the best translation:I am writing regarding your letter dated 24 March requesting termination of the Agreement.

Question 10

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:advertisement in the current issue of Libertatea.

Am fost atras de anuntul dvs din numarul de azi al ziarului Libertatea.

Question 11

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Pentru informarea dumneavoastra dorim sa va aratam ca suntem unul din cumparatorii engross importanti din zona X.

For you information, we would like to show you that we are one of the leading wholesale buyers in X area.

Question 12

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:I am writing regarding your letter dated 24 March requesting termination

0 din 4.5 puncte

advertisement in the current issue of Libertatea.

Am fost atras de anuntul dvs din numarul de azi al

4.5 din 4.5 puncte

Pentru informarea dumneavoastra dorim sa va aratam ca suntem unul din

For you information, we would like to show you that we buyers in X area.

0 din 4.5 puncte

I am writing regarding your letter dated 24 March requesting termination

Page 122: Engleza Pentru Afaceri - Bun

Answer

Selected Answer:

b.

Va scriuprin care solicitati terminarea contractului

Choose the correct alternative:Between British and American English there are differences in:

Answer

Selected Answer: a.

pronunciation, spelling, grammar, vocabulary

Choose the correct alternativeWhy is a business letter important?

Answer

Selected Answer:

d.

the most important and safe means of legal value, fact recording value, conveying info, advertising, buying and selling

Va scriu cu privire la scrisoarea dvs din data de 24 martie prin care solicitati terminarea contractului

Question 13

4.5 din 4.5 puncte

Choose the correct alternative:Between British and American English there are differences in:

pronunciation, spelling, grammar, vocabulary

Question 14

4.5 din 4.5 puncte

Choose the correct alternative:Why is a business letter important?

the most important and safe means of communication, legal value, fact recording value, conveying info, advertising, buying and selling

Question 15

4.5 din 4.5 puncte

cu privire la scrisoarea dvs din data de 24 martie

4.5 din 4.5 puncte

pronunciation, spelling, grammar, vocabulary

4.5 din 4.5 puncte

communication,

4.5 din 4.5 puncte

Page 123: Engleza Pentru Afaceri - Bun

Choose the correct alternative

Welsh is a:

Answer

Selected Answer: c.

dialect of English

Choose the correct alternativesWhat is a letter of inquiry?

Answer

Selected Answer: b.

letter of request of information, proposal

Choose the answer that

Va rog sa imi permiteti sa va prezint candidatura mea pentru postul de ................despre care am luat la cunostinta cu interes prin intermediul sitewww.myjob.ro.

Answer

Choose the correct alternative:

dialect of English

Question 16

4.5 din 4.5 puncte

Choose the correct alternatives:What is a letter of inquiry?

letter of request of information, proposal

Question 17

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Va rog sa imi permiteti sa va prezint candidatura mea pentru postul de

despre care am luat la cunostinta cu interes prin intermediul site-

4.5 din 4.5 puncte

4.5 din 4.5 puncte

Va rog sa imi permiteti sa va prezint candidatura mea pentru postul de

-ului

Page 124: Engleza Pentru Afaceri - Bun

Selected Answer:

b.

Please allow me to submit my candidature for the position of ........ that I took note of with great interest by means of the site www.myjob.ro

Choose the answer that corresponds to the best translation:

As dori sa discut acest program cu dvs la telefon.

Answer

Selected Answer:

b.

I would like to discuss this program with you on the phone.

Choose the answer that corresponds to the best translation:Confirmam de primirea scrisorii dvs de cerere de oferta.

Answer

Selected Answer: b.

We acknowledge receipt of your offer request.

allow me to submit my candidature for the position of ........ that I took note of with great interest by means of the site www.myjob.ro

Question 18

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

discut acest program cu dvs la telefon.

I would like to discuss this program with you on the phone.

Question 19

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:primirea scrisorii dvs de cerere de oferta.

We acknowledge receipt of your offer request.

Question 20

4.5 din 4.5 puncte

allow me to submit my candidature for the position of ........ that I took note of with great interest by means of

0 din 4.5 puncte

I would like to discuss this program with you on the

0 din 4.5 puncte

We acknowledge receipt of your offer request.

4.5 din 4.5 puncte

Page 125: Engleza Pentru Afaceri - Bun

Choose the best alternative

In business letters it is recommendable to use more:

Answer

Selected Answer: a.

personal pronoun WE

Choose the answer that corresponds to the best translation:

Suntem o firma producatoare de confectii si dorim sa ne spuneti daca ne puteti aproviziona cu materiale de buna calitate.

Answer

Selected Answer:

c.

We are a clothes manufacturing company and we want to know if you can supply us with quality materials.

20 mai 2013 16:31:26 EEST

OK

Question 1

10 din 10 puncte

Choose the best alternative:

it is recommendable to use more:

personal pronoun WE

Question 21

0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Suntem o firma producatoare de confectii si dorim sa ne spuneti daca ne materiale de buna calitate.

We are a clothes manufacturing company and we want to know if you can supply us with quality materials.

20 mai 2013 16:31:26 EEST

0 din 4.5 puncte

Suntem o firma producatoare de confectii si dorim sa ne spuneti daca ne

We are a clothes manufacturing company and we want to

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Pentru a primi un punct din oficiu bifati True.

Answer

Selected Answer: True

Question 2

0 din 5 puncte

Match the words to the definitions below:

Answer

Question Selected Match

injured party a.

payment by installments

license d.

official permission to do something

affirmation of a contract

c.

declaring a contract as a binding document

lessor b.

someone who has a lease or who pays money for a property he leases

hire-purchase e.

a person who has been caused a prejudice

Question 3

5 din 5 puncte

Pentru a primi un punct din oficiu bifati True.

True

Match the words to the definitions below:

Selected Match

a.

payment by installments

d.

official permission to do something

c.

declaring a contract as a binding document

b.

someone who has a lease or who pays money for a property he leases

e.

a person who has been caused a prejudice

declaring a contract as a binding document

someone who has a lease or who pays money for a

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Choose the best alternative:

Business writing is:

Answer

Selected Answer: c.

interactional

Question 4

5 din 5 puncte

Choose the best alternative:

Cross-cultural communication belongs to.....

Answer

Selected Answer:

b.

combination of studies

Question 5

5 din 5 puncte

Choose the best alternative:We are ............ for your name and address to your Commercial Agency in our city.

Answer

Selected Answer: a.

indebted

alternative:

interactional

Choose the best alternative:

cultural communication belongs to.....

combination of anthropology, psychology and cultural studies

Choose the best alternative:We are ............ for your name and address to your Commercial Agency in

indebted

anthropology, psychology and cultural

We are ............ for your name and address to your Commercial Agency in

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Question 6

0 din 5 puncte

Compare the two lists of expressions commonly used in complaints. Match the informal phrases with their formal equivalents.

Answer

Question

it’s not our fault

you should make it right

we want our money back

you have to pay when the goods are returned to you

we will sue you

you made a mistake

we won’t buy anything from you

Compare the two lists of expressions commonly used in complaints. Match the informal phrases with their formal equivalents.

Selected Match

e.

we are not responsible for the

you should make it right g.

please correct the error

we want our money back b.

we would like a refund

you have to pay when the goods i.

we would like to complain about

f.

we will have to take legal action

h.

we are not responsible for the error

we won’t buy anything from you d.

Compare the two lists of expressions commonly used in complaints.

we are not responsible for the error

we would like to complain about

legal action

we are not responsible for the error

Page 129: Engleza Pentru Afaceri - Bun

again

the goods are rubbish

we’re complaining about

why don’t you pay attention?

Question 7

0 din 5 puncte

Choose the best alternative:

The ........ business of the company is timber sales.

Answer

Selected Answer: a.

main

Question 8

0 din 5 puncte

Match the phrases with the purpose:

Answer

we will not re-order

c.

you have not followed our instructions

we’re complaining about a.

we are sending the consignment to you carriage forward

why don’t you pay attention? j.

you seem to have made an error

Choose the best alternative:

business of the company is timber sales.

main

Match the phrases with the purpose:

sending the consignment to

you seem to have made an error

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Question

I think we should look at the points we agree on

I don’t think it would be

Can we go through the points we’ve agreed?

It would be better if we looked for some independent arbitrator

If we purchased all you produce, would you grant us exclusivity?

Question 9

5 din 5 puncte

Choose the best alternative:

The tone of a letter of complaint should be:

Answer

Selected Answer: c.

firm but polite

Question 10

Selected Match

I think we should look at the points we agree d.

Breaking off negotiations

I don’t think it would be sensible for us to... e.

Ending negotiations

Can we go through the points we’ve agreed? b.

Rejecting

It would be better if we looked for some c.

Dealing with conflict

If we purchased all you produce, would you a.

Bargaining

Choose the best alternative:

The tone of a letter of complaint should be:

firm but polite

Selected Match

Ending negotiations

Dealing with conflict

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5 din 5 puncte

Decide if the sentence is true (T) or false (F) :

“Yours faithfully” is a way of closing a letter started with “Gentlemen”.

Answer

Selected Answer: False

Question 11

5 din 5 puncte

Decide if the sentence is true (T) or false (F) :

The offer is the reply to a letter of order.

Answer

Selected Answer: False

Question 12

5 din 5 puncte

Decide if the sentence is true (T) or false (F) :

“Kindly let us have your final answer” represents an ending line for a letter of reply.

Answer

Selected Answer: True

Question 13

5 din 5 puncte

Put the paragraphs of this letter in the correct order:

if the sentence is true (T) or false (F) :

“Yours faithfully” is a way of closing a letter started with “Gentlemen”.

False

Decide if the sentence is true (T) or false (F) :

offer is the reply to a letter of order.

False

Decide if the sentence is true (T) or false (F) :

“Kindly let us have your final answer” represents an ending line for a

True

Put the paragraphs of this letter in the correct order:

“Yours faithfully” is a way of closing a letter started with “Gentlemen”.

“Kindly let us have your final answer” represents an ending line for a

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Ms M BPachecoRua J Falcao 20-74001 PortoPortugal15 July 20___

Dear Ms Pacheco

a) I am afraid that I have some bad news.

b) Thank you very much for your letter.

c) I hope that this does not inconvenience you in any way.

d) I hope that you have completely recovered now.

e) Due to unforeseen problems, we are unable to deliver your order on time.

f) Please give my regards to Mr Segall.

g) We expect to be back to normal by the end of this month, so I am sure that you will receive the goods within three weeks.

h) I was sorry to hear that you have been ill recently.

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Kind regards

Kim WangOverseas Sales Dept.

Answer

Selected Answer: b.

b-h-

Question 14

5 din 5 puncte

Translate into English (choose the best sentence) :

Folosim acest prilej pentrucomanda.

Answer

Selected Answer:

b.

We take this opportunity to thank you for your letter of order.

Question 15

5 din 5 puncte

Choose the best alternative:

A contract is a:

Answer

-d-a-e-c-g-f

Translate into English (choose the best sentence) :

Folosim acest prilej pentru a va multumi pentru scrisoarea dvs. de

We take this opportunity to thank you for your letter of order.

Choose the best alternative:

a va multumi pentru scrisoarea dvs. de

We take this opportunity to thank you for your letter of

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Selected Answer: b.

legally binding document

Question 16

5 din 5 puncte

Choose the best alternative:

The English term for the Romanian ‘S.R.L.’ is:

Answer

Selected Answer: b.

limited liability company

Question 17

0 din 5 puncte

Translate into English (choose the best sentence) :

Cercetatorii au discutat despre introducerea unei legi care sa protejeze oamenii impotriva concedierii incorecte.

Answer

Selected Answer:

b.

The researchers had talked about the introduction of a law who protect people against unfair dismissal.

Question 18

0 din 5 puncte

Translate into English (choose the best sentence) :

legally binding document

Choose the best alternative:

The English term for the Romanian ‘S.R.L.’ is:

limited liability company

Translate into English (choose the best sentence) :

Cercetatorii au discutat despre introducerea unei legi care sa protejeze oamenii impotriva concedierii incorecte.

The researchers had talked about the introduction of a law who protect people against unfair dismissal.

Translate into English (choose the best sentence) :

Cercetatorii au discutat despre introducerea unei legi care sa protejeze

The researchers had talked about the introduction of a law

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Va multumim ca ati fost atat de prompti in trimitereapentru ultima noastra comanda.

Answer

Selected Answer:

b.

Thank you for having being so prompts in sending the documents for our last order.

Question 19

0 din 5 puncte

Choose the best alternative:

The best form of advertising is free ................. advertising, which occurs when satisfied customers recommend products or services to their friends.

Answer

Selected Answer: b.

mouth

20 mai 2013 16:32:39 EEST

OK

Va multumim ca ati fost atat de prompti in trimiterea documentelor pentru ultima noastra comanda.

Thank you for having being so prompts in sending the documents for our last order.

Choose the best alternative:

advertising is free ................. advertising, which occurs when satisfied customers recommend products or services to their friends.

mouth-to-mouth

20 mai 2013 16:32:39 EEST

documentelor

Thank you for having being so prompts in sending the

advertising is free ................. advertising, which occurs when satisfied customers recommend products or services to their friends.

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ENGLEZA

TRUE/FALSE

1. Decide if the sentence is true (T) or false (F) :

Communication studies as a discipline was defined since ancient times.

ANS: FCommunication studies as a discipline was defined early 20th century.

PTS: 1

2. Decide if the sentence is true (T) or false (F) :

Communication is specific only for humans, because it deals with understanding messages.

ANS: FCommunication is central to human experience, but animals also have a system of communication.

PTS: 1

3. Decide if the sentence is true (T) or false (F) :

Language register and formality scale are two different things.

ANS: FLanguage register is analyzed on the formality scale.

PTS: 1

4. Decide if the sentence is true (T) or false (F) :

Language register depends on variables such as: social background, geography, age and sex.

ANS: T PTS: 1

5. Decide if the sentence is true (T) or false (F) :

Jargon is a suburban type of language.

ANS: FJargon is specialized language used in fields such as: economics, law, medicine etc.

PTS: 1

6. Decide if the sentence is true (T) or false (F) :

The words we use do not matter so much, it is the message that counts.

ANS: F

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The words we use define ourselves and a wrong choice of words means a wrong message.

PTS: 1

7. Decide if the sentence is true (T) or false (F) :

“Yours faithfully” is a way of closing a letter started with “Gentlemen”.

ANS: F“Yours faithfully” is a way of closing a letter started with “Dear Sir/Madam”.

PTS: 1

8. Decide if the sentence is true (T) or false (F) :

“We acknowledge receipt of your inquiry dated...” is an opening line for an offer.

ANS: T PTS: 1

9. Decide if the sentence is true (T) or false (F) :

In an adjustment letter you never have to explain the cause of the problem.

ANS: FIn an adjustment letter you must give explanations of what went wrong and why.

PTS: 1

10. Decide if the sentence is true (T) or false (F) :

The adjustment letter is the reply to a letter of inquiry.

ANS: FThe adjustment letter is the reply to a letter of complaint.

PTS: 1

11. Decide if the sentence is true (T) or false (F) :

The offer is the reply to a letter of order.

ANS: FThe offer is the reply to a letter of inquiry.

PTS: 1

12. Decide if the sentence is true (T) or false (F) :

“Kindly let us have your final answer” represents an ending line for a letter of reply.

ANS: T PTS: 1

13. Decide if the sentence is true (T) or false (F) :

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The quality control is the practice of checking the quality of a product by testing samples.

ANS: T PTS: 1

14. Decide if the sentence is true (T) or false (F) :

A loan is a sum of money given by one person or institution to another, to be repaid at a fixed future date.

ANS: T PTS: 1

15. Decide if the sentence is true (T) or false (F) :

As a rule the order is placed on an order form, which gives all the details on quantities, qualities, terms of delivery, terms of payment and prices, packing, sizes, deadlines and others.

ANS: T PTS: 1

16. Decide if the sentence is true (T) or false (F) :

A discount is what remains from a company’s income from sales after its expenses have been deducted.

ANS: F PTS: 1

17. Decide if the sentence is true (T) or false (F) :

Currency represents the system of money used in a country.

ANS: T PTS: 1

18. Decide whether this is true (T) or false (F):

There is a strict opposition between oral message and written message.

ANS: FThere is no strict opposition between oral and written message due to technology.

PTS: 1

19. Decide if the sentence is true (T) or false (F) :

Business writing is elaborated and evocative.

ANS: FBusiness writing is succinct, specific and accurate.

PTS: 1

20. Decide if the sentence is true (T) or false (F) :

The Memo is a type of correspondence which belongs to the post-contract correspondence category.

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ANS: FThe Memo belongs to high-speed correspondence.

PTS: 1

21. Decide if the sentence is true (T) or false (F) :

A letter of complaint is not a friendly letter.

ANS: FA letter of complaint should be though authoritative, but friendly and constructive.

PTS: 1

22. Decide if the sentence is true (T) or false (F) :

Oral communication in business makes use of informal discourse.

ANS: T PTS: 1

23. Decide if the sentence is true (T) or false (F):

Slang is common in both oral and written communication.

ANS: FSlang is sometimes admitted only in oral communication.

PTS: 1

MULTIPLE CHOICE

1. Choose the best alternative:

The …………. describes the financial state of the business.

a. financial statement c. financial reportingb. balance sheet

ANS: B PTS: 1

2. Choose the best alternative:

The cash dispenser is:

a. someone who spends money c. device used to sort out money from which you can obtain money with a card

b. machine outside a bank

ANS: B PTS: 1

3. Choose the best alternative:

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The English term for the Romanian ‘S.R.L.’ is:

a. joint venture c. limited liability company b. public limited company

ANS: C PTS: 1

4. Choose the best alternative:

The shares of a public limited company are quoted at the:

a. Stock Exchange c. Chamber of Commerceb. Trade Register

ANS: A PTS: 1

5. Choose the best alternative:

The part of the economy that creates wealth is:

a. trade c. businessb. commerce

ANS: B PTS: 1

6. Choose the best alternative:

The ........ business of the company is timber sales.

a. core c. principalb. main

ANS: A PTS: 1

7. Choose the best alternative:

.... managers are responsible for the strategy of the company.

a. middle c. businessb. top d. senior

ANS: B PTS: 1

8. Choose the best alternative:

A company is run by a .........

a. board of managers c. board of directorsb. council of administration

ANS: C PTS: 1

9. Choose the word that best completes the following sentence:The government requires everybody to make a financial contribution towards their ______ education.

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a. higher c. highestb. high d. highly

ANS: A PTS: 1

10. Choose the word that best completes the following sentence:Telecommunication shopping is more than technological equipment enabling changes in ______________.

a. buying habits c. habits’ buyingb. habits of buying

ANS: A PTS: 1

11. Choose the word that best completes the following sentence:Large companies could easily set up their own advertising departments, but they tend to hire the services of a/an_________________________

a. advertising agency c. public relations companyb. advertising company

ANS: A PTS: 1

12. Choose the word that best completes the following sentence:

The set of customers whose needs a company plans to satisfy, and therefore to expose to an advertisement are known as the ______________________ market.

a. aimed c. targetb. segmented

ANS: C PTS: 1

13. Choose the best alternative:

We ................. from Messrs. Blake & Sons that you export furniture.

a. understand c. informb. advise

ANS: A PTS: 1

14. Choose the best alternative:We are ............ for your name and address to your Commercial Agency in our city.

a. told c. interestedb. indebted

ANS: B PTS: 1

15. Choose the best alternative:

It is always a pleasure to ......... from an old friend.

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a. hearing c. having heardb. hear

ANS: B PTS: 1

16. Choose the best alternative:

................ to your letter, here is our opinion.

a. to answer c. in replyb. as a reply

ANS: C PTS: 1

17. Choose the best alternative:

Your letter ............15 July arrived yesterday.

a. of c. atb. from

ANS: A PTS: 1

18. Choose the best alternative:

A ‘breach of contract’ may be:

a. committed c. doneb. made

ANS: A PTS: 1

19. Choose the best alternative:

A contract is a:

a. legally binding document c. a business documentb. an agreement

ANS: A PTS: 1

20. Put the paragraphs of this letter in the correct order:

Ms M BPachecoRua J Falcao 20-74001 PortoPortugal15 July 20___

Dear Ms Pacheco

a) I am afraid that I have some bad news.

b) Thank you very much for your letter.

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c) I hope that this does not inconvenience you in any way.

d) I hope that you have completely recovered now.

e) Due to unforeseen problems, we are unable to deliver your order on time.

f) Please give my regards to Mr Segall.

g) We expect to be back to normal by the end of this month, so I am sure that you will receive the goods within three weeks.

h) I was sorry to hear that you have been ill recently.

Kind regards

Kim WangOverseas Sales Dept.

a. b-a-d-h-g-c-e-f c. b-h-d-a-e-c-g-fb. a-b-d-h-e-c-g-f

ANS: C PTS: 1

21. Choose the best alternative:

The best form of advertising is free ................. advertising, which occurs when satisfied customers recommend products or services to their friends.

a. mouth-to-mouth c. mouth-to-earb. word-of-mouth

ANS: B PTS: 1

22. Choose the best alternative:

A contract to produce the advertisements for a specific company product or service is known as a/an .....................

a. account c. arrangementb. deal d. agreement

ANS: A PTS: 1

23. Choose the best alternative:

The type of discourse used in business communication is:

a. narrative c. argumentativeb. informative d. informative and argumentative

ANS: D PTS: 1

24. Choose the best alternative:

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Standard English is used by:

a. natives c. businessmenb. non-natives d. all over the world

ANS: B PTS: 1

25. Choose the best alternative:

The differences between British and American English are in point of:

a. grammar c. spelling and vocabularyb. pronunciation d. grammar, pronunciation, vocabulary and

spelling

ANS: D PTS: 1

26. Choose the best alternative:

The written message makes use of:

a. signs c. iconic elementsb. alphabet d. all the above

ANS: D PTS: 1

27. Choose the best alternative:

Business writing is:

a. transactional c. rationalb. interactional d. economical

ANS: B PTS: 1

28. Choose the best alternative:

The amount of money put into a company by its shareholders is a/an ...............

a. company capital c. share capitalb. corporate capital d. current capital

ANS: C PTS: 1

29. Translate into English (choose the best sentence) :

Va multumim ca ati fost atat de prompti in trimiterea documentelor pentru ultima noastra comanda.

a. Thank you for had been so prompt in sending the documents for our last order.

c. Thank you for having being so prompts in sending the documents for our last order.

b. Thank you for having been so prompt in sending the documents for our last order.

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ANS: B PTS: 1

30. Translate into English (choose the best sentence) :

Folosim acest prilej pentru a va multumi pentru scrisoarea dvs. de comanda.

a. We use this prilege to thank you for your letter of order.

c. We take this opportunity to thank you for your letter of order.

b. We take this occasion to thank you for your ordering letter

ANS: C PTS: 1

31. Translate into English (choose the best sentence) :

Asteptam cu nerabdare sa avem vesti de la dvs. curand.

a. We look forward to hearing from you soon.

c. We look forward to hear from you soon.

b. We are looking forward to hear from you soon.

ANS: A PTS: 1

32. Translate into English (choose the best sentence) :

Suntem interesati sa facem o comanda la compania dvs.

a. We are interested to place an order with your company.

c. We are interested in placing an order with your company.

b. We are interested of placing an order with your company.

ANS: C PTS: 1

33. Translate into English (choose the best sentence) :

Vom avea grija ca marfa nelivrata sa fie urgent expediata prin posta.

a. We shall arrange the short delivered goods to be urgently posted.

c. We shall do arranging the short delivered goods to be urgently posted.

b. We shall arrange the short delivery goods to be urgent posted.

ANS: A PTS: 1

34. Translate into English (choose the best sentence) :

Vor incepe sa construiasca noua companie de indata ce vor primi banii:

a. They will start building the new company as soon as they have received the money.

c. They will begin building the new company as soon as they received the money.

b. They will begin to build the new

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company as soon as they will receive the money.

ANS: A PTS: 1

35. Translate into English (choose the best sentence) :

Cercetatorii au discutat despre introducerea unei legi care sa protejeze oamenii impotriva concedierii incorecte.

a. The researchers had talked about the introduction of a law who protect people against unfair dismissal.

c. The researchers talked about the introducing of a law to protect people against unfair dismissal.

b. The researchers talked about the introduction of a law to protect people against unfair dismissal.

ANS: B PTS: 1

36. Choose the best alternative:

How many major categories of business correspondence are there?

a. 2 c. 6b. 4

ANS: A PTS: 1

37. Choose the best alternative:

The letter of application is a letter of....a. introduction c. presentationb. inquiry

ANS: B PTS: 1

38. Choose the best alternative:

The Offer is a letter of....a. sale c. self-advertisementb. firmness d. goodwill, self-advertisement

ANS: D PTS: 1

39. Choose the best alternative:

The letter of inquiry has....a. a legal value c. an informative valueb. a fact recording value d. a legal and fact recording value

ANS: D PTS: 1

40. Choose the best alternative:

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How many types of letters of inquiry are there?a. 2 c. 3b. 1 d. several

ANS: A PTS: 1

41. Choose the best alternative:

How many paragraphs should a business e-mail have?

a. 2 c. as many as neededb. 4-5

ANS: B PTS: 1

42. Choose the best alternative:

The tone of a letter of complaint should be:a. firm c. authoritative but friendlyb. firm but polite d. authoritative

ANS: B PTS: 1

43. Choose the best translation:

Termenul in engleza pentru “Partile la contract” este:a. contracting parts c. contracting partiesb. contractors

ANS: C PTS: 1

44. Choose the best translation:

Daca preturile si conditiile sunt adecvate, prezenta comanda de incercare poate duce la o colaborare substantiala.a. If your prices and terms are suitable, this

trial order may lead to considerable business

c. If your prices and terms are adequate, this attempt order may result in substantial collaboration

b. If your prices and conditions are acceptable, the present test order may lead to considerable collaboration

ANS: A PTS: 1

45. Choose the best alternative:

All communication is...a. human c. interactiveb. cultural d. interactive and cultural

ANS: D PTS: 1

46. Choose the best alternative:

Cross-cultural communication belongs to.....

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a. cultural studies c. combination of anthropology, sociology, cultural studies, humanities, pychology

b. combination of anthropology, psychology and cultural studies

ANS: B PTS: 1

47. Choose the best alternative:

“Miscommunication” is due to the following factors:a. cultural differences and language skills c. individual personality, cultural

differences, language skillsb. context, mood, cultural differences

ANS: A PTS: 1

MATCHING

Match the phrases with their Romanian translation:

a. pentru a atenua efectele d. nu livreazã

b. în numele/din partea e. sã pretindã daune/despãgubiric. aceasta ne-ar conveni

1. this would suit us2. fail to deliver3. to smooth out the effects4. to claim damages5. on behalf of

1. ANS: C PTS: 12. ANS: D PTS: 13. ANS: A PTS: 14. ANS: E PTS: 15. ANS: B PTS: 1

Match the words to the definitions below:

a. someone who has a lease or who pays money for a property he leases

d. a person who has been caused a prejudice

b. declaring a contract as a binding document e. official permission to do somethingc. payment by installments

6. injured party7. license8. affirmation of a contract9. lessor

10. hire-purchase

6. ANS: D PTS: 1

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7. ANS: E PTS: 18. ANS: B PTS: 19. ANS: A PTS: 1

10. ANS: C PTS: 1

Match the phrases with the purpose:

a. Breaking off negotiations d. Ending negotiationsb. Dealing with conflict e. Bargainingc. Rejecting

11. I think we should look at the points we agree on12. I don’t think it would be sensible for us to...13. Can we go through the points we’ve agreed?14. It would be better if we looked for some independent arbitrator15. If we purchased all you produce, would you grant us exclusivity?

11. ANS: B PTS: 112. ANS: C PTS: 113. ANS: D PTS: 114. ANS: A PTS: 115. ANS: E PTS: 1

Compare the two lists of expressions commonly used in complaints. Match the informal phrases with their formal equivalents.

a. we are sending the consignment to you carriage forward

f. the products are not satisfactory

b. we are not responsible for the error g. we will not re-orderc. we would like to complain about h. you have not followed our instructionsd. we will have to take legal action i. please correct the errore. you seem to have made an error j. we would like a refund

16. it’s not our fault17. you should make it right18. we want our money back19. you have to pay when the goods are returned to you20. we will sue you21. you made a mistake22. we won’t buy anything from you again23. the goods are rubbish24. we’re complaining about25. why don’t you pay attention?

16. ANS: B PTS: 117. ANS: I PTS: 118. ANS: J PTS: 119. ANS: A PTS: 120. ANS: D PTS: 121. ANS: E PTS: 122. ANS: G PTS: 1

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23. ANS: F PTS: 124. ANS: C PTS: 125. ANS: H PTS: 1

Match the types of contracts with their correspondent in Romanian:

a. Contract de consultanta tehnica e. Contract de obiectiveb. Contract de consignatie f. Contract de navlosirec. Contract de închiriere g. Contract de licenta pentru brevet de

inventied. Contract de asigurare h. Contract de mandat

26. License Contract27. Agent Contract28. Charter Party29. Turn-key contract30. Insurance contract31. Engineering contract32. Leasing contract33. Consignment contract

26. ANS: G PTS: 127. ANS: H PTS: 128. ANS: F PTS: 129. ANS: E PTS: 130. ANS: D PTS: 131. ANS: A PTS: 132. ANS: C PTS: 133. ANS: B PTS: 1

Match the following INCOTERMS with their definition:

a. the seller must pay the costs and freight necessary to bring the goods to the port of destination

e. the seller fulfills his obligation when he has made the goods available at his premises to the buyer

b. the seller fulfills his obligation to deliver when the goods have been made available at the named place in the country of importation

f. the seller fulfills his obligation when the goods have been made available at the named place in the country of destination. The seller has to bear the risks and costs including duties, taxes and other charges of delivering the goods

c. the seller has the same obligations as under CFR but with the addition that he has to procure marine insurance

g. the seller has the same obligations as under CPT (carriage paid to...) but with the addition that the seller has to procure cargo insurance against the buyer’s risk of loss and damage to the goods during the carriage

d. the seller fulfills his obligation to deliver when the goods have passed over the ship’s rail at the named port of shipment

34. EXW (Ex works)

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35. F.O.B36. DDU (delivered duty unpaid)37. CFR (cost and freight)38. CIF (cost, insurance and freight)39. CIP (carriage and insurance paid to..)40. DDP (delivered duty paid)

34. ANS: E PTS: 135. ANS: D PTS: 136. ANS: B PTS: 137. ANS: A PTS: 138. ANS: C PTS: 139. ANS: G PTS: 140. ANS: F PTS: 1