Glosario de procesos de las organizaciones

8/18/2019 Glosario de procesos de las organizaciones

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LMASKXFA DG ^XACGSAS DG MKS AXLK@F_KCFA@GS

;. KCCFA@ SACFKM? Gs mk prkctfck f`tgrkctfvk pgcumfkr g` mk qug ckdk f`stftucfó` sftÿk suhksg fdg`tfefckdark, su ikrca cumturkm y mas pracgsas caèmfctfvas qug k vgcgs sg dk`.

8. KCCFA@FSTKS? Sa` mas prfigras qug ca`trfhuyg` ca` gm ckpftkm ef`k`cfgra, mas crædftas y

mas kctfvas dg arlk`fzkcfó`

3. KDK^TKHFMFDKD? Gs gm ckihfa dg mk arlk`fzkcfó` dgm sfstgik, g` su f`tgrkccfó` a g`

mas pktra`gs rgqugrfdas pkrk ca`sglufr u` gstkda dg gqufmfhrfa ùgva y dfegrg`tg g` gmkihfg`tg gxtgrà, pgra par igdfa dg u`k kmtgrkcfó` g` su stktus qua f`tgrà.

4. KDIF@FSTXKDAXGS? Sa` mas g`ckrlkdas dg dfrflfr k mk arlk`fzkcfó` pkrk mmglkr k u` ef̀caiÿ`

7. KIHFG@TG GS^GCFEFCA? Gs da`dg sg dgskrrammk` mks apgrkcfa`gs dg mk arlk`fzkcfó`,dg da`dg gstk ahtfg`g mas f`suias qug g`trk` y g` gm cukm dgpasftk mas mas praductasqug skmg` dg æm.

5. KIHFG@TG? Gs tada kqugmma qug gstk eugrk dg mk arlk`fzkcfó` y gs gm ca`tgxta da`dg sgf`sgrtk mk arlk`fzkcfó`

. CKIKXKDGXFK? ^grsa`ks qug husck` rgmkcfa`gs buik`ks gstrgcbks y erk`cks,ckrkctgrfzkdks par gm rgspgta y mk caèfk`zk rgcfpracks, ksé caia u`k kifstkd kutg`tfck

;;. CKIÂ DG G@GXLFK? Gs caia kmla f`vfsfhmg qug radgk k mk gscugmk, da`dg tadas mas

qug sg g`cug`trk` dg`tra dg gstg ckipa gxpgrfig`tk` u`k sg`skcfó` pkrgcfdk.

;8. CK@KM? Igdfas par mas qug sg gstkhmgcg mk caiu`fckcfó`, mk pkmkhrk bkhmkdk a gscrftk,sgûkmgs carparkmgs, prgvf`fg`da kdgcukdkig`tg mk kcgptkcfó` y caiprg`sfó` dgqufg`gs rgcfhk` mk fèarikcfó`

;3. CGDGX? Ckdk u`k dg mks pkrtgs cgdk u` paca a rgù`cfg k kmla, sg mmglk k u`gqufmfhrfa, ma cukm sg kùmk gm caèmfcta pgra à sg rgsugmvg` mks dfegrg`cfks


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;4. CMFG@TGS? Sa` qufg`gs ca`suig` mas praductas qug skmg` dg mk arlk`fzkcfó`. Sa`qufg`gs ca`dfcfa`k gm æxfta dg mk arlk`fzkcfó` yk qug dgef`g` mk ckmfdkd y mk fda`gfdkd dgmas praductas a sgrvfcfas qug sg prgstk`

;7.

CADFLA SFIHAMFCA? Gs gm mg`lukog ca` gm cukm sg gxprgsk mk cumturk, à gs ÿ`fca.

;5. CAI^GTFDAXGS? Sa` mas qug mucbk` iutuk pkrk ahtg`gr mas ifsias rgcursas,ifsias cmfg`tgs a ca`suifdargs

;. CA@EMFCTA KDIF@FSTXKTFUA? Aifsfó` a gxklgrkcfó` g` gm cuipmfifg`ta dg mkskctfvfdkdgs ahmflktarfks dg rglfstra, ca`tram y rgpartg dg mas rgcursas buikàs,iktgrfkmgs y ef`k`cfgras dgm pmk`tgm

8;. CA@EMFCTA DG XGMKCFA@GS BWIK@KS? F`ckpkcfdkd dg mks pgrsa`ks pkrkdgskrrammkr ou`tks kctfvfdkdgs caiu`gs. Mas dgskcugrdas surlg` par gm ckrëctgr dg mkspgrsa`ks

88. CA@EMFCTA TGC@FLA-^GDKLALFCA? Sg arflf`k` dg mk aifsfó` a gxklgrkcfó` g` gmcuipmfifg`ta dg mks kctfvfdkdgs gducktfvks

83. CA@EMFCTA? Gs u` dgskcugrda à rgsugmta apartu`kig`tg. Apasfcfó` dg f`tgrgsgsg`trg das a iës pkrtgs cuyk samucfó` sg pugdg husckr iës hfg` par iætadas vfamg`tas ak trkvæs dg `glacfkcfa`gs.

84. CA@EMFTAS ÂMFTFCAS? Arflf`kdas g` mas f`tgrgsgs pgrsa`kmgs a dg lrupas,rgmkcfa`kdks ca` mk hÿsqugdk dg pasfcfa`gs gstrktælfcks pkrk gogrcgr gm padgr a gmca`tram sahrg mks pgrsa`ks a mas rgcursas.

87. CA@SA@K@CFK? Mk prëctfck y a catfdfkà caèfrig` mks prgsu`cfa`gs dg mk arlk`fzkcfó`rgspgcta k su kihfg`tg. Ca` gsta mk arlk`fzkcfó` ik`tfg`g mk cabgrg`cfk dg sucaipartkifg`ta

85. CA@STXWFX? Ca`struccfó` dg u` kihfg`tg dg caèfk`zk, caiu`fckcfó` y rgspgta pkrkdfrfifr mks dfegrg`cfks y bkmmkr samucfa`gs. ^krtfcfpkcfó` dg u` igdfkdar ca` kutarfdkdiarkm y praegsfa`km.


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8. DGSKCWGXDA DG KCTFTWDGS? Sg gstë dg kcugrda g` qug gm sucgsa rgkmig`tgacurrfó, pgra sg rgefgrg k gxprgsfa`gs dg kprahkcfó` a dg rgprahkcfó`. Sg f`vamucrk`sg`tfifg`tas y vkmargs.

3;. DGSKCWGXDA DG CXGG@CFKS? Gs cuk`da das pgrsa`ks à caf`cfdg` g` qug ` bgcba

sucgdfó a à, su samucfó` pugdg ahtg`grsg igdfk`tg u`k f`vgstflkcfó` dg mas bgcbas.

38. DGSKXXAMMA CA@TF@WA? Sg`tfifg`ta dg f`caèarifdkd ca` gm stktus qua, gs dgcfr,u`k kctftud crétfck g` cuk`ta km prgsg`tg y u`k prgacupkcfó` ca`stk`tg pkrk igoarkr,sfgiprg dfrflfdk k kmck`zkr mk pgregccfó`

33. DGSTXWFX? Earik dg kcuiumkr krluig`tas, kdgptas y prughks pkrk vg`cgr kmca`trkrfa. Gs kcaipkûkdk dg gàoa, caèra`tkcfa`gs y klrgsfvfdkd, ca` mk ef`kmfdkd dglk`kr gm pmgfta

34. DFXGCTAX? Gs mk pgrsa`k g`ckrlkdk dg caardf`ks mks kctfvfdkdgs dg mk gscugmk, dgahtg`gr rgsumtkdas dgm trkhkoa dg atras y dg sf ifsia y gs kdgiës, k`tg mk sacfgdkd y mkskutarfdkdgs, gm rgspa`skhmg fìgdfkta dg mas rgsumtkdas gducktfvas qug sg ahtg`lk

37. DFXFLFX? G`ckuzkr mks kccfa`gs, gèrg`tk`da iucbks sftukcfa`gs prgvfstks a à, yrgcaàcgr qug mks casks ckihfkr.

35. DFSCWXSA? Gs gm igtkmg`lukog qug ckrkctgrfzk k mk f`stftucfó` gducktfvk. Mk sé`tgsfs dgmas pracgsas mf`lýéstfcas y dg mas f`tgrckihfas qug sg crgk` g`trg mas pkrtfcfpk`tgs vkgmkhark`da g sfl`fefckda caiu`fcktfva qug sg crgk g` gm cg`tra.

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4>. GI^MGKDAS? Gogcutk` mks tkrgks y mks apgrkcfa`gs qug par ogrkrquék maskdif`fstrkdargs mg g`ckrlk` ca` gseugrza, dgdfckcfó` pgrsa`km, dgsgipgûa ycaàcfifg`ta

4;. GI^XGSK ? Gs u`k kccfó` krduk y dfeécfm qug vkmgraskig`tg sg caifg`zk

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G@UGXLKDWXK DG CA@TXAM? Xgmkcfa`kda ca` gm `ÿigra dg suhardf`kdas qug u`kdif`fstrkdar pugdg supgrvfskr dg ik`grk gegctfvk

43. GSCWCBKX? Gs aér mks pkmkhrks y caiprg`dgr su sfl`fefckda. Gs u`k bkhfmfdkd dgsf`ta`fzkr y dgsf`ta`fzkr, yk qug gs u` pracgsa ig`tkm dgmfhgrkda

44. GSCWGMK? Gs u` gspkcfa dg g`cug`tra g` gm qug caèmuyg` ikgstras, kmuiàs, pkdrgsdg ekifmfk, kutarfdkdgs, vgcfàs, gtc. Ckdk uà ca` sus prapfks eariks dg pg`skr ykctukr. Kihfg`tg sacfkm g` qug sg dgskrrammk` dfstf`tks vkrfkhmgs

47. GSTXKTGLFK? Gs gm ”ikpk’ dg ma qug sg pmk`gtk bkcgr, caia mmgvkrma k ckha y mk

sgcug`cfk dgm pracgsa kcardkda ca` mas f`vamucrkdas.45. GSTXWCTXK? Xgmkcfó` mólfck dg mks eu`cfa`gs g` u`k arlk`fzkcfó` krrglmkdk pkrk

mmgvkr k ckha mas ahogtfvas dg mk caipkûék dg ik`grk gefcfg`tg. Gs mk earik g` qug gstëàrdg`kdks mks u`fdkdgs kdif`fstrktfvks dg u` arlk`fsia y mk rgmkcfó` qug lukrdk` g`trgsf

4. EFMK@TXA^FK? Sa` igck`fsias dg kpaya k praygctas sacfkmgs, gstrktglfks dgkctukcfó` g` gm ërgk sacfkm y iavfmfzkcfó` dg rgcursas pkrk mk f`vgrsfó` sacfk

7;. BKHFMFDKD CA@CG^TWKM? G`tg`dfifg`ta gstrktælfca, ckpkcfdkd dg vgr k mk f`struccfó`caia u` tada f`tgrrgmkcfa`kda. Dfscgr`fr qug mks eu`cfa`gs dg mk f`stftucfó` dgpg`dg`

u`ks dg atrks. F`tgrprgtkcfó` dgm sfstgik-f`stftucfó`78.

BKHFMFDKD BWIK@FSTFCK? Sg`sfhfmfdkd pkrk rgmkcfa`krsg ca` mks atrks pgrsa`ks.Skhgr pgrcfhfr, f`tglrkcfó` dg lrupas, caiu`fckcfó`, caèfk`zk, ik`goa dg caèmfctas,gtc.

73. BKHFMFDKDGS TGC@FCKS? Sg rgefgrg k pracgdfifg`tas, tæc`fcks, pracgsas iætadasdg lgstfó` dfrgctfvk. Caiprg`dg caàcfifg`tas gspgcfkmfzkdas, ckpkcfdkd k`kmétfck yekcfmfdkd pkrk gm usa dg bgrrkifg`tks tæc`fcks.


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74. BAIGASTKSFK? Gs mk tg`dg`cfk dgm sfstgik khfgrta k pgrik`gcgr g` gqufmfhrfadf`ëifca ca`sgrvk`da su qua f`tgrà.

77. F@CGTFUAS? ^klas qug bkcg mk arlk`fzkcfó` k sus sacfas a ksacfkdas g` earik dgskmkrfas, prgstkcfa`gs, prgifas, gmalfas , gtc. dg ik`grk dg rgcaàcfifg`ta k su ckmfdkda ktg`cfó`

75. F@TG@SFDKD GTFCK? Gs gm lrkda dg prgacupkcfó` qug mks pgrsa`ks tfg`g` rgspgcta kkmlu`k cugstfó` ætfck

7. MFDGXK_LA ^KXTFCF^KTFUA? Gstg dfrgctfva ik`fefgstk u` hkoa f`tgræs par masrgsumtkdas pgra u` lrk` f`tgræs g` mas pracgsas f`tgrpgrsa`kmgs. Sugmg sgr caiprg`sfvaca` mas pg`skifg`tas y sg`tfifg`tas dg sus camkharkdargs.

5;. MFDGXK_LA ^GXSWKSFUA? Gm ik`fefgstk u` gqufmfhrfa g`trg gm f`tgræs par mks tkrgks ypar mks pgrsa`ks. Gstg mfdgrkzla rgqufgrg bkhfmfdkd g` gm dgskrramma dgm mfdgrkzla

pgrsa`km y trkhkoa g` gqufpa.

58. MFDGXK_LA SFTWKCFA@KM? Dgskrrammkda par ^kum Bgrsgy. Hkskda g` gm k`ëmfsfs dg mksftukcfó`, da`dg prapa`g qug à gxfstg` hugàs a ikmas gstfmas pkrk dfrflfr, sf à qugtadas pugdg` dkr hugàs rgsumtkdas sfgiprg y cuk`da sg utfmfcg` g` mk sftukcfó`kdgcukdk.

53. MFDGXK_LA TXK@SKCCFA@KM? Sg ckrkctgrfzk par hkskr mks rgmkcfa`gs g`trg gm médgr ycamkharkdargs g` gm rgcaàcfifg`ta y mk rgcaipg`sk a sk`cfó`, ca` ma qug kqugmf`fcfktfvk mk ca`ductk dg gstas g` eu`cfó` dgm lrkda g` gm qug bk` kmck`zkda mas ahogtfvas

gstkhmgcfdas.

54. MFDGXK_LA TXK@SEAXIKCFA@KM? Gs prapfa dg qufg`gs sg ca`cg`trk` g` ahogtfva kmkrla pmkza: bkcg` bf`ckpfæ g` mk fipartk`cfk dg dgtgrif`kdas vkmargs, qug trktk` qugsus camkharkdargs kcgptg`. Ca`ducg k mas camkharkdargs k sgr iës ckpkcgs dg kutadfrflfrsg, k ksuifr rgspa`skhfmfdkdgs y ahtg`gr lrktfefckcfa`gs.


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57. MFDGXK_LA? Gs mk ckpkcfdkd dg f`emufr g` mks pgrsa`ks pkrk qug sg gseugrcg`vamu`tkrfk y g`tusfkstkig`tg g` gm malra dg mks igtks dgm lrupa.

55. IKCXAKIHFG@TG? Gs gm kihfg`tg ikyar da`dg sg uhfck` mks dgiës arlk`fzkcfa`gs,f`cmuyg`da dfstf`tks vkrfkhmgs

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2>. AXLK@F_KCFÓ@ DG MF@GK? Gstg tfpa dg arlk`fzkcfó` rf`dg cug`tks k uà samasupgrvfsar carrgspa`dfg`tg k ckdk cksa, ca` mk iadkmfdkd dg qug gxfstg` gspgcfkmfstksqug bkcg mks vgcgs dg ksgsargs dg mk dfrgccfó` g` kspgctas ca`crgtas dgtgrif`kdas,pgra à dk`da ardg`gs

2;. AXLK@F_KCFÓ@ DG^KXTKIG@TKM? Gs gm qug sg arlk`fzk gspgcéefckig`tg pardgpkrtkig`tas a sgccfa`gs hksë`dasg g` mas prf`cfpfas dg mk dfvfsfó` dgm trkhkoa dg masmfhrgs dg u`k giprgsk

28. AXLK@F_KCFA@ EAXIKM ? Gs u` igck`fsia gstructurk qug pgriftg k mks pgrsa`ksmkharkr caòu`tkig`tg g` u`k earik gefcfg`tg

23. AXLK@F_KCFÓ@ F@EAXIKM? Xgdgs dg kmfk`zk a gsegrks dg fèmug`cfk, qug gxfstg`ku`qug à sg bkyk` taikda cug`tk g` gm arlk`flrkik aefcfkm

24. AXLK@F_KCFÓ@ IFMFTKX ? Gs gm qug ca`cg`trk mk kutarfdkd g` u`k samk pgrsa`k (ogeg),taik`da tadks mks eu`cfa`gs y tadks mks rgspa`skhfmfdkdgs dgm ik`da

27. AXLK@F_KCFÓ@? gs u` caòu`ta dg pgrsa`ks qug kctÿk` ou`tks, ca` u`k dfvfsfó` mólfckdgm trkhkoa, pkrk kmck`zkr u` ahogtfva g` caiÿ`. Sfstgik dg caipartkifg`tasf`tgrrgmkcfa`ks dg iucbks pgrsa`ks

25. AXLK@AS XGLWMKDAXGS? Sa` dfvgrsks arlk`fzkcfa`gs qug sg acupk` dg rglumkr aefsckmfzkr sus kctfvfdkdgs

2. ^XACGSAS @WIGXFCAS? Sg rgefgrg km crgcfifg`ta dg mk ckdg`k dg ik`da, kdgmglkcfó` dg mk kutarfdkd y rgspa`skhfmfdkd, u`fdkd dg ik`da y dg mk ahmflkcfó` dgrgpartkr

6;. ^XAUGGDAXGS? Sa` mas qug suif`fstrk` tadas mas tfpas dg rgcursas dg mk arlk`fzkcfó`qug mk arlk`fzkcfó` `gcgsftk pkrk trkhkokr? rgcursas iktgrfkmgs, rgcursas ef`k`cfgras,

rgcursas tgcàmólfcas, gtc.68. XGCG^TAX? Gs gm gmgig`ta k qufg` vk dfrflfdk mk gifsfó`. Gs gm qug sg prgtg`dg bkcgr

pkrtécfpg dg mks fdgks, pmk`gs, gtc.

63. XGCAI^G@SK? Xgeugrza pasftfva pkrk qug mks pgrsa`ks igoarg` ckdk vgz iës surg`dfifg`ta y sg sfg`tk` sktfsegcbks ca` ma qug gstë` bkcfg`da


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64. XGCWXSAS BWIK@AS? Sa` mas gmgig`tas kctfvas dg mk giprgsk y dgsdg mugla gm dgmk dfl`fdkd. Ahrgras, gipmgkdas, supgrvfsargs, tæc`fcas, gogcutfvas, gtc.

67. XGCWXSAS IKTGXFKMGS? Gs tada ma qug f`tglrk` sus gdfefcfas y mks f`stkmkcfa`gs g`qug gstas sg rgkmfzk` pkrk kdkptkrmks k mk mkhar praductfvk

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XGCWXSAS TGC@FCAS? Sa` mks rgmkcfa`gs gstkhmgs g` qug dghg` caardf`krsg mksdfvgrsks casks, mks dfvgrsks pgrsa`ks a gstks ca` kqugmmks. Hfg`gs fìktgrfkmgs dg mkgiprgsk

6>. SFIHFASFS? Mks pgrsa`ks y mks arlk`fzkcfa`gs gstë` g`vugmtks g` u`kf`tgrrgmkcfó` é`tfik y prama`lkdk

;>;. SF@GXLFK? Gs u` gseugrza sfiumtk`ga dg vkrfks pkrtgs a suhsfstgiks dgmarlk`fzkcfó` g` hg`gefcfa dg u`k ifsik eu`cfó`

;>8. SFSTGIK DG CAIFTÆ? Gs gm qug saigtg mks dfspasfcfa`gs qug vk` k dfctkrsg, km

kcugrda dg cugrpas dg mas f`dfvfduas k cuya ckrla gstë mk dfrgccfó`, mk kdif`fstrkcfó` amk vflfmk`cfk dg u`k giprgsk a dg u`k f`stftucfó`, Caipkrtg` mk rgspa`skhfmfdkd

;>3. SAÂXTG? âr igdfa dg u` mfdgrkzla rgàvkdar, qug rgprgsg`tg k mks pgrsa`ksu`k rgtklukrdfk dg da`dg sg lg`grg arfg`tkcfó`, ksgsaréks, prgpkrkcfó`, ckpkcftkcfó`,dfrgccfó` g fipumsa

;>4. TGC@FCKS? Caàcfifg`ta kcgrck dg cóia bkcgr mks casks, ma qug fipmfck gm usadg f`struig`tas y caàcfifg`tas ahogtfvas dg mk rgkmfdkd.

;>7. TXKHKOA ^KXTFCF^KTFUA? Trkhkoa g` gqufpa, ca` pkrtfcfpkcfó` y caipraifsa,

tg`fg`da u` gegcta iumtfpmfckdar dg mas tkmg`tas y mks caipgtg`cfks;>5. W@FDKD SACFKM? Arlk`fzkcfó` caipugsta fr das a iës pgrsa`ks caardf`kdks

ca`scfg`tgig`tg y qug eu`cfa`k dg ik`grk iës a igàs ca`tfùk ca` gm prapósfta dgmalrkr u` ahogtfva g` caiÿ`.

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prgtg`dg sgr g` u` eutura próxfia a dfstk`tg, pkrk kyudkrmk k kmck`zkr mks igtks y masahogtfvas dgef`fdas

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Glosario de procesos de las organizaciones