H.E. in a.c. Maint

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    Human Factors in AviationHuman Factors in Aviation(Introduction 1)(Introduction 1)

    Presented by:Presented by:

    forfor General, Technician, ATC Audience ClassGeneral, Technician, ATC Audience Classthth

    ,,

    Balai Diklat PenerbanganBalai Diklat Penerbangan Palembang.Palembang.

    Safety TrainerSafety TrainerSafety Trainer 08/200408/200408/2004

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    Global aviationindustry

    Global aviationindustry

    Aviation system

    Aviation system

    Aircraft operation & maintenance Airport Operation

    Aircraft operation & maintenance Airport Operation

    Pilot, AMT, ATC Managers G.S. Technicians

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    , ,

    Human capability

    Aircraft utilization(on time performance)

    uman m a on

    influence task performance & safety

    Operators economic Schedule departure

    Safety TrainerSafety TrainerSafety Trainer 02/200502/200502/2005

    Ground Support Technicians

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    20 25 years airplane agefatigue

    corrosiongeneral deterioration

    sign of aging remainundetected

    NEW TACHNONOLOGY

    increasing the demands on aircraft operation & maintenance

    composite materials glass cockpit

    Highly automatic systems

    Built in diagnostic and test

    their work than they may have been previouslytheir work than they may have been previously

    Safety TrainerSafety TrainerSafety Trainer 02/200502/200502/2005

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    Flight crew not adhering to procedure.Flight crew not adhering to procedure.

    rr r.rr r.

    Design defect.Design defect.

    From aircraft en ineerin sides:From aircraft en ineerin sides:

    The reliability of mechanical and electronicThe reliability of mechanical and electronic

    components has increased markedly (past 30components has increased markedly (past 30 ..

    Aircraft became more automated and complex.Aircraft became more automated and complex.

    Increased aviation systems.Increased aviation systems.

    Complexity creates the potential for organization accidentComplexity creates the potential for organization accident(i.e. latent procedural, operational personnel error,(i.e. latent procedural, operational personnel error,technical failure)technical failure)

    Safety TrainerSafety TrainerSafety Trainer 02/200502/200502/2005

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    UK CAAUK CAA the leadinthe leadinmaintenance problemsmaintenance problems

    incorrect installation of components.incorrect installation of components. fitting of wrong parts.fitting of wrong parts. e ec r ca w r ng screpanc es.e ec r ca w r ng screpanc es. lose objectslose objects left in the aircraft.left in the aircraft.

    .. cowling, access panels and fairing notcowling, access panels and fairing not

    secured.secured. landing gear ground lock pin not removedlanding gear ground lock pin not removed

    before departure.before departure.

    Safety TrainerSafety TrainerSafety Trainer 02/200502/200502/2005

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    122 doc.122 doc. H.E. en ineerinH.E. en ineerinrelevance (1989relevance (1989 1991)1991)

    Human Error cont.Human Error cont. % %

    omissionomission 5656

    incorrectincorrect 3030

    wrong partswrong parts 88

    o erso ers

    Safety TrainerSafety TrainerSafety Trainer 02/200502/200502/2005

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    HUMAN FACTORS

    ACCIDENT HUMAN ERROR

    inadequate training

    poor conceptlayout of checklist, manuals, etc.

    Safety TrainerSafety TrainerSafety Trainer 02/200502/200502/2005

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    he disci line of Human Factorshe disci line of Human Factors

    complex working

    environment

    vibrationheat

    livingenvironment

    AVIATION

    SYSTEM

    PEOPLE

    cold

    acceleration

    factors

    aspects o uman er ormance

    Safety TrainerSafety TrainerSafety Trainer 02/200502/200502/2005

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    All aspects of Human Performance

    -decision making

    -cognitive procedure

    -the design of displays and control; and flight deck and

    cabin la out.

    -communication and computer software, maps, charts.

    -operation manuals, checklist, etc.

    -- ,-accident prevention and investigation

    Safety TrainerSafety TrainerSafety Trainer 02/200502/200502/2005

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    , . . .., . . ..

    Solving practical problems in the realSolving practical problems in the realwork.work.

    Practical nature.Practical nature.

    oriented.oriented.

    Safety TrainerSafety TrainerSafety Trainer 02/200502/200502/2005