Idoc.vn Chuong Trinh Dao Tao Temenos t24 Gioi Thieu Tien Gui Som

5/22/2018 Idoc.vn Chuong Trinh Dao Tao Temenos t24 Gioi Thieu Tien Gui Som

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Ngn hng TMCP AN BNH (ABBANK)Hthng Ngn hng Li (Core-Banking)

CHNG TRNHO TO Temenos T24Gii thiu Tin Gi (SOM)

FIBI INFORMATICS CORPORATION

Ho Chi Minh City

Add Suite 0802 Indochina Park Tower4-Bis Nguyen Dinh Chieu StreetDistrict 1, Ho Chi Minh City

Tel (84-8) 220 0258Fax (84-8) 220 0259

Email [email protected] Web www.fibico.com

Hanoi

Add 3rd Floor, Office Building58 Trieu Viet Vuong StreetHai Ba Trung Dist., Hanoi

Tel (84-4) 944 5468Fax (84-4) 944 6235


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Lch sPht trin

Ngy Phinbn

Ni dung Phtrch

Hng dn sdng ng Quang VinhNguyn Th HngThm


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Chng trnh o to Temenos-T24 -Ngn hng TMCP An Bnh

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Mc lc

1.

Gii thiu....................................................................................................................................... 7

1.1. Mc tiu................................................................................................................................. 71.2. Phm vi................................................................................................................................... 71.3. Cc nh ngha, cu to tv tvit tt............................................................................ 7

1.3.1 Mt schc nng trn T24 71.3.2 nh ngha mt sloi trng trn T24 71.3.3 Trng thi giao dch (Record Status) 71.3.4 Mt siu kin tra cu thng gp (Operand) 81.3.5 Mt sthut ngvit tt 8

1.4. Cc ti liu tham chiu......................................................................................................... 82. Quy trnh Nghip v..................................................................................................................... 93. Sn phm Nghip v.................................................................................................................. 104. NHP THNG TIN TRONG MENU KHCH HNG...................................................... 13

4.1. Mhskhch hng......................................................................................................... 134.1.1 Mhskhch hng c nhn134.1.2 Mhskhch hng tchc18

4.2. Sa i thng tin KH.......................................................................................................... 224.2.1 Sa thng tin khch hng 224.2.2 Ph duyt sa thng tin khch hng 23

4.3. Gn mu chk, mu du vo bn ghi KH.................................................................... 244.3.1 Thc hin gn mu chk, mu du vo bn ghi KH 244.3.2 Xem mu chk, mu du 28

4.4. Vn tin thng tin KH.......................................................................................................... 284.4.1 Lit k danh sch KH284.4.2 Lit k cc ti khon KH m 29

5. NHP THNG TIN TRN MENU TI KHON............................................................... 315.1. Mti khon KH................................................................................................................ 31

5.1.1 Nhp thng tin to mi ti khon khch hng 315.1.2 Ph duyt TK KKH 35

5.2. Sa thng tin TK................................................................................................................. 375.2.1 Sa thng tin TK 375.2.2 Ph duyt sa thng tin TK 38

5.3. Tt ton TK.......................................................................................................................... 395.3.1 Nhp thng tin lin quan n vic tt ton ti khon v chi trbng tin mt 395.3.2

Nhp thng tin lin quan n vic tt ton ti khon v chi trbng chuyn khon 42

5.4. Phong ta gii ta sdTK khch hng...................................................................... 44


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5.4.1 Phong ta sd 445.4.2 Gii ta TK 46

5.5. Kch hot TK ng............................................................................................................... 465.5.1 Nhp thng tin kch hot ti khon ng 465.5.2 Ph duyt giao dch kch hot TK ng 48

5.6. Hch ton li tm thi vo ti khon........................................................................... 495.6.1 Hch ton li tm thi495.6.2 Ph duyt hch ton li tm thi 50

5.7. Thu ph trn ti khon khch hng................................................................................... 515.7.1 Thu ph c vn chuyn 615.7.2 Thu ph khng c vn chuyn62

6. NHP THNG TIN TRN MODULE SN PHM C KHN.................................. 656.1.

TK tin gi v tit kim lnh li cui k.......................................................................... 66

6.1.1 MTK lnh li cui k 665.2.2. Ph duyt TK li cui k 716.1.2 Sa TK lnh li cui k 736.1.3 Rt 1 phn gc 766.1.4 Tt ton TK lnh li cui k 80

6.2. Tin gi v tit kim li thng.......................................................................................... 836.2.1 MTK tin gi v tit kim li thng 846.2.2 Ph duyt TK tin gi v tit kim li thng 876.2.3 Sa thng tin TK lnh li thng 886.2.4 Rt 1 phn gc TK lnh li thng 886.2.5 Tt ton TK lnh li hng thng 89

6.3. Tin gi v tit kim li qu............................................................................................. 896.3.1 MTK tin gi v tit kim lnh li hng qu 896.3.2 Ph duyt TK li qu 926.3.3 Sa thng tin TK lnh li qu936.3.4 Rt 1 phn gc 936.3.5 Tt ton TK lnh li qu 94

6.4. Tit kim tch ly................................................................................................................ 946.4.1 MTKTK tch ly 946.4.2 Ph duyt TKTK tch ly 996.4.3 Sa TKTK tch ly 996.4.4 Np tin vo TKTK tch ly 100

6.5. Tit kim trli trc....................................................................................................... 1036.5.1 MTKTK trli trc 1036.5.2 Tt ton trc hn TKTK lnh li trc 106

6.6. Tit kim thc gi............................................................................................................. 1066.6.1 MTK TK thc gi 1066.6.2 Ph duyt TKTK thc gi 1106.6.3 Tt ton TKTK thc gi Error! Bookmark not defined.

6.7. Kphiu ghi danh............................................................................................................. 111


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6.7.1 Mgiao dch kphiu ghi danh 1116.7.2 Tt ton kphiu ghi danh 114

7. NHP THNG TIN TRN MODULE GIAO DCH VIN- GIAO DCH TINMT.......................................................................................................................................... 115

7.1. To kt tin cho GDV...................................................................................................... 1157.1.1 Thc hin to kt tin cho GDV 1157.1.2 Chuyn quu ngy, tquchnh ti qucon 1167.1.3 Chuyn qucui ngy, tqucon vquchnh 117

7.2. Giao dch tin mt............................................................................................................. 1187.2.1 Np tin mt VND 1187.2.2 Rt tin mt VND 1217.2.3 Rt sc tin mt VND1247.2.4

Np ngoi tvo TK 126

7.2.5 Giao dch rt tin mt ng ngoi t 129

7.3. Thu ph KH........................................................................................................................ 1317.3.1 Thu ph tin mt 1317.3.2 Thu ph chuyn khon134

7.4. Currency Exchange............................................................Error! Bookmark not defined.7.4.1 Mua ngoi tchuyn khon 1377.4.2 Mua ngoi tmt 1407.4.3 Bn ngoi tmt 1437.4.4 Bn ngoi tchuyn khon 1467.4.5 Xem tgi (Exchange Rates)1498. NHP THNG TIN TRN MODULE CHUYN TIN.................................................. 151

8.1. Chuyn tin trong cng hthng.................................................................................... 1518.1.1 Giao dch chuyn tin gia 2 TK 1518.1.2 Giao dch chuyn tin ti TK vng lai 154

8.2. Chuyn tin ngoi hthng............................................................................................. 1549. NHP THNG TIN TRN MODULE QUN L SC................................................... 171

9.1. Bn sc du lch.................................................................................................................. 1719.1.1

Bn sc du lch bng tin mt171

9.1.2 Bn sc du lch bng chuyn khon 173

9.2. Thanh ton sc du lch...................................................................................................... 1769.2.1 Thanh ton sc du lch bng tin mt1769.2.2 Thanh ton sc du lch bng chuyn khon 179

9.3. Qun l sc........................................................................................................................ 1829.3.1 Nhn sc 1829.3.2 Pht hnh sc 1859.3.3 Thanh ton sc tin VND 1879.3.4 Ngng thanh ton sc1909.3.5 Hy lnh ngng thanh ton sc 19310. VN TIN.................................................................................................................................. 195


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10.1. Account.......................................................................................................................... 19510.1.1 Account List 19510.1.2 List of account opened 19610.1.3 Accounts of a customer 19710.1.4 Todays A/c balance 19810.1.5 Average account balance 19910.1.6 Account statement 20010.1.7 Entries for today 20110.1.8 Entries for given dates 20210.1.9 Balance on statement date 20310.1.10 Entries from last statement 20410.1.11 Interest rate changes for account 20510.1.12 List of locked amount20510.1.13 List of charge unpaid 205

10.2. AZ Account................................................................................................................... 20510.2.1 List of AZ Deposits 20610.2.2 Deposit schedules at Unauth 20710.2.3 Deposit schedules at Auth 20810.2.4 Deposit Maturing in 7 days 20910.2.5 Deposit Rolledover in last 7 days 209

10.3. Teller............................................................................................................................... 21010.3.1 Head Teller menu 21110.3.2 Teller menu 21510.3.3 Teller cheque 216

11. PHLC.................................................................................................................................. 21711.1. Cnh bo........................................................................................................................ 217

11.1.1 Ngi nhp giao dch cng chnh l ngi duyt giao dch 21711.1.2 Bn ghi c 1 ngi duyt, nu ngi khc duyt li 21711.1.3 Khi nhp ti khon ghi n, ghi c m khng phi ca KH hin ti 21711.1.4 Khi rt tin c thpht sinh cc override nhsau 21711.1.5 Khi mTK tit kim c khn (thng bo vt hn mc thu chi)21811.1.6 Cha thit lp hn mc cho khch hng 21811.1.7 Cnh bo c thxut hin khi chuyn quu ngy21811.1.8

Cnh bo c thxut hin khi np tin vo TK 219

11.1.9 Cnh bo c thxut hin khi mua ngoi tmt 21911.1.10 Cnh bo c thxut hin khi bn ngoi tchuyn khon 219

11.2. Cc li thng gp........................................................................................................ 220


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Gii thiu

Mc tiuhiu thu o hng dn ny, bn cn lm quen vi cc thtc chun lin quan ti vic di chuyntrong hthng. Cc thtc ny bao gm cc mc nhvic truy cp chng trnh thng qua cc thc n(menu), cch nhp v tu chnh dliu, cc trng a cp (multi-level) v trng bt buc (mandatory),cch ghi nhn cc chi tit Tt cc m tchi tit trong ti liu Navigation Manual (Hng DnThao Tc).

Phm vi

[Nu phm vi ca ti liu]

Cc nh ngha, cu to tv tvit tt

Mt schc nng trn T24

I: Input- Nhp giao dch A: Authorise- Ph duyt giao dch. S: See- Xem giao dch D: Delete- Xa giao dch khi cha duyt R: Reverse Phc hi giao dch duyt H: History Reverse Ghi li sphc hi giao dch L: List- Lit k giao dch P: Print- In giao dch E:Exception- Lit k cc giao dch cha ph duyt hoc trong trng thi Hold.

nh ngha mt sloi trng trn T24

Multi value field: Trng a gi tr Sub value field: Trng gi trcon Mandatory field:Trng bt buc phi nhp No input field:Trng mc nh v khng cho php sa cha hay nhp liu. Hot field: trng mc nh. Sau khi nhp thng tin trong trng ny v n nt Validate, cc

mc nh mt strng lin quan sc hin th. Default field:Trng mc nh trn T24. Optional field: Trng la chn.

Trng thi giao dch (Record Status)

Nu thng bo l khong trng: Giao dch ph duyt. INAU: Input Unauthorise -Thng bo giao dch cha ph duyt. INAO: Input Authorise Override- Thng bo giao dch vt hn mc cha ph duyt IHLD: Input Held -Thng bo giao dch ang trong trng thi treo

RNAU: Reverse Unauthorise - Thng bo giaodch bhy cha ph duyt REVE: Reverse -Thng bo giao dch bhy ph duyt CHLD: Copy Held- Thng bo giao dch c copy ang trong trng thi treo


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CNAU: Copy Unauthorise- Thng bo giao dch c copy cha ph duyt HNAU: History Restore Unauthorise -Thng bo giao dch c khi phc cha ph duyt

Mt siu kin tra cu thng gp (Operand)

EQ: Equal to - bng nhau, ging nhau NE:Not Equal to- khc nhau RG: In Range - trong khong (t.. n ..) NR: Not in Range - khng trong khong (ngoi phm vi tn ) LT:Less Than -nhhn LE:Less than or Equal- nhhn hoc bng GT:Greater Than- ln hn GE: Great than or Equal- ln hn hoc bng LK:LiKe- tng t, gn ging UL: UnLike - khng ging nh.

Mt sthut ngvit tt

Giao dch vin : GDV Khch hng: KH Kim sot vin: KSV Ti khon: TK

Cc ti liu tham chiu

Ti liu C/Khng Ghi ch

Collect Catcode.xls C Khng Danh sch cc m sn phm ca ngn hng

Quytrinh-Retail-T24.doc C Khng Quy trnh xl

Retail_ProductList_vn.xls C Khng M tchi tit cc sn phm hin c ca ABB


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Quy trnh Nghip v

c m tchi tit trong cc ti liu nu trong phn Ti liu tham chiu.


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Sn phm Nghip v

Menu Giao dch quy c phn chia mt cch r rng thnh cc menu nh, trong mi menu

qun l nhng thng tin ring bit bao gm:

Menu mv qun l Khch hng

o Mt khch hng l mt thc thc nhn hoc khng phi khch hng c nhn c ngnhng xc nhn iu kin thc hin giao dch vi ngn hng, khi cn khai bo bn ghithng tin khch hng (Customer record) trong hthng T24 lu trcc thng tin cn thitlin quan n khch hng .o V T24 l mt hthng hng khch hng nn tt ccc ti khon trcc ti khon ni b*(internal accounts) u sc gn vi mt bn ghi khch hng nht nh trong hthng.o ng dng Khch hng lu tr tt ccc thng tin c bn v tt c cc khch hng m

ngn hng c quan hgiao dch. Do , trong hthng cn mbn ghi thng tin khch hngcho ngn hng i l, bn mi gii hay bn bo lnh,cng nhcho cc i tng khchhng truyn thng (traditional customers) nh nhng khch hng m ti khon vng lai, tikhon tit kim hay c quan htn dng vi ngn hng. Phn ln cc ng dng trong T24 stham chiu n bn ghi thng tin khch hng trong qu trnh xl v do vy cc bn ghi thngtin khch hng cn c khai bo trc khi ngn hng c ththc hin bt kmt giao dchno vi khch hng. Stn ti ca cc bn ghi ny sgim thiu yu cu nhp dliu trongmt sgiao dch nht nh.

Menu mv qun l ti khon (Account)

o

Ti khon trong T24 c phn loi thnh hai loi, ti khon khch hng v ti khon nib. Ti khon khch hng do cc khch hng bn ngoi s hu nh ti khon thanh ton(current account), ti khon tit kim (saving account)Ti khon ni bl ti khon do Ngnhng shu nhti khon tm treo (suspense account), ti khon tin mt (cash account)o Menu Account c sdng mv qun l Ti khon Tin gi thanh ton KKH, titkim KKH cho khch hng v Ti khon chnh thanh ton cho Tin gi v tit kim c khn(Current Account).

Menu sn phm c k hn (AZ Deposits & LD)

o Phn hsn phm c khn trong h thng T24 cung cp tt ccc kha cnh vchcnng ca mt ti khon c khn. tng trong phn hny cung cp cc tnh nng v dch

vcbn vhp ng trong mi trng ca mt ti khon cs. Cc tinh nng c cungcp trong hthng ny cho php to mt ti khon c khn, iu ny to ra mt ti khon ccc c trng tin gi.

Menu giao dch vin- tin mt

o Phn hGDV (Teller) trong Hthng T24 xl phn ln cc giao dich bn l. N kt hpcht chcc nghip vqun l quca GDV, xl cc giao dch ni t/ ngoi t, sc du lch,kim sot mnh gi ca cc loi tin tv mc nh tgi . N cng c thdung cho xl cpnht stit kim, pht sinh thng bo v thu ph tng

Menu chuyn tin


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o Trong h thng T24, Chuyn tin thng c s dng to hiu qu cho vic thanhton, c thl ni btmt ti khon ti mt ti khon khc, hoc ra bn ngoi n ngn hngkhc. Vic thanh ton ny c ththc hin cho gia cc ngoi t, v phn hny cng baogm vic pht hnh Hi phiu (Sc ngn hng- bankers cheques) cng nhchuyn tin n

(Inward remittances/ transfers). Ph v hoa hng c thc ly da trn iu kin thay ihoc nhp trc tip vo tng lnh chi ring l

Menu qun l sc

o T24 l tin ch htrcho vic bo tr vn, pht hnh v xl cc loi sc (xut trnh, thanhton, ngng thanh ton sc ) bng cc loi sc ng k trong hthng.

Bng m sn phm

@ID Description Category

10 Current 100113 Mortgage Settlement Account 300120 Non Term Savings 600130 AZ Loan Account 3201

32023203

50 Nostro Account 50015002

60 Term Savings Account 650166016602

6603660466056606

Product code & Cate code

STT Loai san pham Type of product Product code Cat Code

1. Ti khon thanh ton Current account 1001

2. Tit kim khng khn Non - term deposit 6001

3. Tit kim tch lyAccrual savings (Recurringsavings)

TK.TICH LUY 6501

4. Tit kimc khn li trcui kTerm savings with Interest paid inarrears. TK.CKH.LCK 6601

5.Tit kim c khn li trhngthng

Term savings with Interest paidmonthly. TK.CKH.LHT 6601

6.Tit kim c khn li trhngqu

Term savings with Interest paidquarterly. TK.CKH.LHQ 6601

7. Tit kim thc gi Actual savings TK.THUCGUI 6601


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8. Tit kim bc thang Tier savings TK.BACTHANG 6601

9.Tit kim p dng i CBNV inlc

Savings of EVN' staff TK.NVDIENLUC 6601

10.Tit kim p dng i CBNVABB li cui k

Savings of ABB'staff with intpaid in arrears

TK.VNABB.LCK 6601

11.Tit kim p dng i CBNVABB li hng thng

Savings of ABB' staff with intpaid monthly

TK.NVABB.LHT 6601

12.Tit kim p dng i CBNVABB li hng qu

Savings of ABB' staff with intpaid in quartly

TK.NVABB.LHQ 6601

13. Tin gi c khn lnh li cui kTerm deposit with Interest paid inarrears.

TG.CKH.LCK 6602

14.Tin gi c khn lnh li hngthng

Term deposit with Interest paidmonthly. TG.CKH.LHT 6602

15. Tin gi c khn lnh li hngqu

Term deposit with Interest paidquarterly. TG.CKH.LHQ 6602

16. Tit kim lnh li trc Term savings witn int paid in advance 21006

17. Kphiu ghi danh Certificate of Deposit (named bond) 21014

Ch thch: Product Code c nh ngha cho sn phm AZ. Cate code c dnh nghatrong bng Category.


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NHP THNG TIN TRONG MENU KHCH HNG

Mhskhch hng

Truy cp vo menu theo ng dn Retail user menu -> Customer Trong menu con Customer cho php GDV ty chn to hskhch hng c nhn v hs

khch hng tchc

Mhskhch hng c nhn

Nhp thng tin KH c nhn

Truy cp vo mn hnh di y: Retail user menu > Customer > Open Individual

Customer Nhp vo Open Individual Customer mbn ghi mi

Nhp cc thng tin khch hng c nhn cn thit vo mn hnh di y

Chuyn sang thanh tab Further Details nhp cc thng tin tip ththm vkhch hng


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nh: Gii tnh, sin thoi lin lc, trnh hc vn,

Cc thng tin vquan hca khch hng vi khch hng khc c nhp ti phn Other

details

Nhn phm hoc F5 yu cu kim sot vin ph duyt.

Ph duyt m/xa hskhch hng c nhn

Truy cp menu Customer > Authorise/Delete Unauthorise Customer ph duyt bn ghic tn ti hp ltrn hthng


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Mn hnh danh sch cc KH ch duyt xut hin, ngi s dng c th chn Deleteunathorised Customer hoc Authorise Customer.

Nu ngi dng khng c quyn Authorise/ Delete, Override message c hin th.

Mn hnh ph duyt xut hin, sau khi kim tra tnh xc thc ca thng tin, KSV nhp chut

vo hoc F5ph duyt.


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Gii thch ngha cc trng

Stt Tn trng M/O ngha trng Gi trnhpBasic Details1. First Name O Tn KH

2. Last Name O HKH

3. Middle Name O Tn m KH

4. GB Short Name M Tn vit tt ca khch hng, nh ngha tn ca khch

hng di dng m tv sc sdng hin th

trc tuyn bn cnh trng thng tin khi nhp m

khch hng hoc tn gi nhca khch hng

3-35 k t

Nu GDV nhp First

Name, Middle Name,

Last Name th gi tr

sc mc nh trong

trng GB Short Name

5. GB Full name M Tn y ca khch hng, tn c sdng trong

quan hchng t

3-35 k t

Nu GDV nhp First

Name, Middle Name,

Last Name th gi tr


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sc mc nh trong

trng GB Short Name

6. Customer

Mnemonic

M Tn gi nhca khch hng - nh ngha thng tin n

gin thay thm khch hng tham chiu ti khchhng

-Nu l KH c nhn: I + sCMT

-Nu l KH tchc: C + sKKD

7. Date Of Birth M Ngy sinh ca KH yyyymmdd

8. GB Street M a chKH

9. GB Town/Dist. O Qun

10. City/Province O Thnh ph

11. GB Country O Quc gia Default value (c th

thay i)

12. Nationality O Quc tch ca KH

13. Residence O Quc gia ctr ca Kh

14. Sector M Thnh phn kinh tca khch hng theo theo tiu ch

phn loi ca ngn hng nh nc

15. Industry M Ngnh nghkinh tca khch hng theo tiu ch phn

loi ca ABBank

16. Target M nh gi khch hng, Xc nh khch hng c ngn

hng nh gi nhthno v l cn cNgn hng

a ra cc chin lc Marketing tng th

17. Cust Status M Tnh trng khch hng

18. Account Officer M Nhn vin chu trch nhim qun l khch hng Ly dliu tbng

DEPT.ACCT.OFFICER

Further Details19. Gender O Gii tnh KH

20. Marital Status O Tnh trng hn nhn ca KH

21. Home Number O Sin thoi nh ca KH

22. Office Number O Sin thoi cquan

23. Mobile Number O Sin thoi di ng

24. Email Address O a chemail


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Other Details

25. Occupation O Nghnghip

26. Position O Vtr

27. Posting Restrict O Chra mc hn chca tng KH. Gi trly tbng

POSTING.RESTRICT

Mhskhch hng tchc

Nhp thng tin KH tchc

Ngi s dng m h s khch hng t chc bng cch chn menu Open Corporate

Customer

Nhn F3 to KH mi. Nhp cc thng tin cn thit trong tab Basic Details vo bn ghikhch hng tchc.


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Chuyn sang thanh tab Further Details nhp cc thng tin tip ththm vkhch hngnh: Contact Date, Relation Code, Relation Customer, Office Number,

Chuyn sang thanh tab Other Details nhp thm thng tin. Cc thng tin vquan hca khch hng vi khch hng khc c nhp ti phn Further

details

Nhn phm hoc F5 yu cu kim sot vin ph duyt.

Ph duyt hsKH tchc

Truy cp menu Customer > Authorise/Delete Unauthorise Customerph duyt bnghi trnn hp ltrn hthng

Mn hnh danh sch cc KH ch duyt xut hin, ngi s dng c th chn Delete

unathorised Customer hoc Authorise Customer.

Nu user khng c quyn Authorise/ Delete, Override message c hin th.

Mn hnh ph duyt xut hin, sau khi kim tra tnh xc thc ca thng tin, KSV nhp chutvo Authoriseph duyt


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Stt Tn trng M/O ngha trng Gi trnhp

Basic Details1. GB Short Name M Tn vit tt ca khch hng, nh ngha tn ca

khch hng di dng m tv sc sdng

hin thtrc tuyn bn cnh trng thng tin

khi nhp m khch hng hoc tn gi nhca

khch hng

3-35 k t

2. GB Full name M Tn y ca khch hng, tn c sdng

trong quan hchng t

3-35 k t


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3. Customer

Mnemonic

M Tn gi nhca khch hng - nh ngha thng tin

n gin thay thm khch hng tham chiu ti

khch hng

-Nu l KH c nhn: I + sCMT-Nu l KH tchc: C + sKKD/ S

KKD

4. Incorp Date M Ngy thnh lp tchc YYYYMMDD

5. GB Street M a chKH

6. GB Town/Dist. O Qun

7. City/Province O Thnh ph

8. GB Country D Quc gia Default value (c ththay i)

9. Nationality O Quc tch

10. Residence O Ni ctr

11. Tax code M M sthuca tchc

12. Sector M Thnh phn kinh tca khch hng theo theo tiu

ch phn loi ca ngn hng nh nc

13. Industry M Ngnh nghkinh tca khch hng theo tiu ch

phn loi ca ABBank

14. Target M nh gi khch hng, Xc nh khch hng c

ngn hng nh gi nhthno v l cn c

Ngn hng a ra cc chin lc Marketing tng

th

15. Cust Status M Tnh trng khch hng

16. Reason: Black

list

O Khng cn nhp

17. Account Officer M Nhn vin chu trch nhim qun l khch hng Ly dliu tbng

DEPT.ACCT.OFFICER

Further Details18. Contact persion O Tn ngi chu trch nhim lin hvi NH

19. Position O Chc vca ngi lin h

20. Fax Number O SFax ca tchc

21. Office Number O Sin thoi vn phng


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Bn quyn

22. Mobile Number O Sin thoi di ng ca ngi chu trch nhim

lin h

23. Email Address O a chemail ca tchc

24. Legacy Ref O Chng tphp l ca KH

Other Details

25. Posting Restrict O Ly thong tin tbng

POSTING.RESTRICT

Sa i thng tin KH

Sa thng tin khch hng

Truy cp menu Customer > Amend Customer Details sa i thng tin bn ghi khchhng

Mn hnh Amend Customer Details xut hin, nhp account number cn sa.


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Bn quyn

Sa i thng tin cn thit v nhn hoc F5 yu cu ph duyt KSV ph duyt thng tin khch hng tng tnhphn mbn ghi khch hng.

Ph duyt sa thng tin khch hng

Truy cp menu

Hin thdanh sch cc hsKH ang chph duyt

Chn Authorise Customer ph duyt hsKH.


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Bn quyn

KSV kim tra thng tin KH ri bm hoc F5 ph duyt.

Gn mu chk, mu du vo bn ghi KH

Thc hin gn mu chk, mu du vo bn ghi KH

Truy cp menu Retail User Menu > Image capture > Capture An Image thc hin gnmu chk vo bn ghi khch hng


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________________________Thng 07/2007 Trang 25

Bn quyn

in thng tin vo mn hnh v nhn hoc F5, mn hnh File Upload sc hin thnhp tn file cn upload (thc tkhng cn dng mn hnh Upload file thay vo s

dng nt ri commit)

Khi sdng


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Bn quyn

Click vo biu tng chn file chk lin quan n KH.

Nhn chp nhn file.


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Bn quyn

Sdng version c -> khng cn authorize.


Stt Tn trng M/O ngha trng Gi trnhp1. Application O ng dng m hnh nh la chn sc

link ti

Thng l CUSTOMER,

ACCOUNT

2. Reference M M tham chiu ca hnh nh Customer ID hoc Account

Number (ty thuc vo trng

Application)

3. Short description M M tngn gn vhnh nh3 35 k t

4. Description M M tchi tit vhnh nh

3 35 k t

5. Image type M Loi hnh nh. c nh ngha trong bng

IM.IMAGE.TYPE

C thnhp 1 trong cc gi trsau:

PASSPORTS, PHOTOGRAPHS,

SIGNATURES and DOCUMENTS

6. Multimedia M La chn loi hnh nh C thchn 1 trong cc gi trsau:

IMAGE SOUND VIDEO

DOCUMENT


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Bn quyn

Xem mu chk, mu du

Mng dng KH, chn , nh chk, mu du tng ng ca KH shin th.

Vn tin thng tin KH

Lit k danh sch KH

Truy cp menu Customer > Enquiries vn tin thng tin khch hng GDV c thtruy vn cc enquiries sau y:

Chn Customer Search Full, mn hnh truy vn xut hin

GDV c th tm kim da trn tiu ch M KH (khng bt buc) ri chn hocnhn F5 hin thdanh sch cc KH


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Bn quyn

Lit k cc ti khon KH m

GDV c yu cu nhp m KH thc hin truy vn


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Bn quyn

GDV bm hoc F5 thc hin truy vn


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Bn quyn

NHP THNG TIN TRN MENU TI KHON

Ngi sdng c thtruy cp ti menu Ti khon bng cch nhp chut vo Retail usermenu -> Account, cc menu con trong menu Ti khon nhsau:

Mti khon KH

Nhp thng tin to mi ti khon khch hng

mmt ti khon thanh ton cho khch hng, GDV c truy cp vo Account > OpenCurrent Account:

Nu khch hng mti khon tit kim KKH, nhp chut vo Open Savings Account (20)

o Nu khch hng mti khon tit kim KKH bng VND, trong tab Basic Input: chn CCY lVNDo Nu KH mTKTK KKH bng USD, trong tab Basic Input: chn CCY l USD.

GDV nhp thng tin cn thit vo mn hnh ti khon v nhn hoc F5 yu cu phduyt

Mn hnh mti khon tin gi KKH


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Bn quyn

ngha cc trng:M TK tng tng theo quy tc nhsau: Brand Code Product Code Sequence Base account Check

digit

M chi nhnh m sn phm Stng tng TK cs- M kim tra

V d: 001-10-00499-00-7Stt Tn trng M/O ngha trng Gi trnhp

Basic Details1. Customer Id M M khch hng hoc tn gi nhca khch hng

(Mnemonic) gip nhn dng ti khon thuc vkhchhng noM khch hng: 1-10 k tsTn gi nhca khch hang:

-Nu l KH c nhn: I + sCMT-Nu l KH tchc: C + sKKD/ SKKD

2. Product Code M Chra m phn loi cho ti khon Ly gi trtbng Category

3. Mnemonic O Tn gi nhca ti khon (Mnemonic) a ra mt phngphp khc tham chiu n ti khon4-10 k t(chin hoa)

4. Currency M Loi tin ca ti khon Ly gi trtbng Currency

5. Account Name O Xc minh tn ti khon3-35 k t

6. Short name O Tn vit tt ca TK


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Bn quyn

Other Details7. Account officer O Nhn vin chnh chu trch nhim qun l ti khon

1 - 4 k t

Ly gi trtbngDEPT.ACCT.OF

FICER8. Other officer O nhn vin qun l ti khon khc

1 - 4 k t

Ly gi trtbngDEPT.ACCT.OFFICER

Joint holder Details9. Joint holder ID O M khch hng ng shu ti khon, phi l mt m

khch hng tn ti trong hthng

M KH

10. Jt Rel Code O M chra mi quan hgia khch hng ng chshu Ly gi trtbng Relation

11. Relaiton notes O Nhng ch thch vmi quan h. Trng ny c thchabt kthng tin tliu gn vi ng chshu

Mn hnh mti khon tit kim KKH

Truy cp menu Account > Open Savings Account (20)

Nhp thng tin vo tab Basic Input


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Bn quyn

GDV nhn hoc F5 yu cu ph duyt. ngha cc trng :


Basic Details1. Customer Id M M khch hng hoc tn gi nhca khch hng (Mnemonic)

gip nhn dng ti khon thuc vkhch hng noM khch hng: 1-10 k ts

Tn gi nhca khch hang:-Nu l KH c nhn: I + sCMT-Nu l KH tchc: C + SKKD

2. Product Code M Chra m phn loi cho ti khon 6001

3. Mnemonic O Tn gi nhca ti khon (Mnemonic) a ra mt phng phpkhc tham chiu n ti khon4-10 k t(chin hoa)

4. Currency M Loi tin ca ti khon Ly tbngCurrency

5. Account Name O Xc minh tn ti khon3-35 k t

6. Short name O Tn vit tt ca TK


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Bn quyn

7. Passbook O Chra xem TK c in stit kim hay khng Y/N

Other Details8. Account officer O Nhn vin chnh chu trch nhim qun l ti khon

1 - 4 k t

Ly gi tr

tbngDEPT.ACCT.OFFICER

9. Other officer O nhn vin qun l ti khon khc

1 - 4 k t

Ly gi trtbngDEPT.ACCT.OFFICER

Joint holder Details10. Joint holder ID O M khch hng ng shu ti khon, phi l mt m khch

hng tn ti trong hthng

M KH

11. Jt Rel Code O M chra mi quan hgia khch hng ng chshu Ly gi trtbng

Relation12. Relaiton notes O Nhng ch thch vmi quan h. Trng ny c thcha bt k

thng tin tliu gn vi ng chshu

Ph duyt TK KKH

Truy cp menu Account -> Authorise/Delete Unauth records

Hin thdanh sch cc bn ghi chph duyt


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________________________Thng 07/2007 Trang 36

Bn quyn

Chn Authorise Account record ph duyt hoc Delete Unauthorised record xa bnghi.


37/221


________________________Thng 07/2007 Trang 37

Bn quyn

KSV kim tra li thng tin GDV nhp, ri bm hoc F5 ph duyt.

Sa thng tin TK

Sa thng tin TK

Chcp nht hoc thay i mt sthng tin nht nh trong hsti khon khch hng

Nhng thng tin khng c php thay i sc mc nh v t chchchm

Truy cp menu Account > Amend Accounts:

Mn hnh Amend hin th, sa thng tin cn thit ri nhn hoc F5 chph duyt


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Bn quyn

Ph duyt sa thng tin TK

Thc hin tng t5.1.2.


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________________________Thng 07/2007 Trang 39

Bn quyn

Tt ton TK

Khi mt ti khon c nh du ng, bt kmt bt ton no thc hin vo ti khonsyu cu c ph duyt v mt khi ti khon bng, n sc chuyn tfile lu gitai khon (ACCOUNT) sang file History (ACCOUNT$HIS).

KH c thtt ton TK ly tin mt, hoc chuyn khon.

Nhp thng tin lin quan n vic tt ton ti khon v chi tr bng tinmt

Tt ton ti khon chi tin mt

GDV truy cp menu Retail user menu -> Account -> Account Closure


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________________________Thng 07/2007 Trang 40

Bn quyn

Nhp sti khon cn tt ton, mn hnh tt ton hin th

Nhp thng tin cn thit vo mn hnh tt ton Stin ph khng cn nhp. Sau khi chn loi ph, hthng stng hin thstin ph Sau khi nhp thng tin vngy tt ton v loi ph tt ton, hthng shin thcc thng

tin vstin ph phi np v stin cn li m khch hng nhn c.

Nhn hoc F5 yu cu ph duyt

Ph duyt tt ton ti khon chi tin mt

Truy cp menu Account > Account Closure > Authorise/Delete Account Closure


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________________________Thng 07/2007 Trang 41

Bn quyn

Hin thdanh sch cc ti khon tt ton ang chph duyt

Chn Authorise Account Closure Record thc hin ph duyt

KSV kim tra li thng tin tt ton ri bm hoc F5 ph duyt.


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________________________Thng 07/2007 Trang 42

Bn quyn

Nhp thng tin lin quan n vic tt ton ti khon v chi trbng chuynkhon

Tt ton ti khon chi trbng chuyn khon GDV truy cp menu Retail user menu -> Account -> Account Closure -> Account Closure

transfer proceeds

Nhp sti khon cn tt ton ri nhn Enter, mn hnh tt ton hin th

Nhp thng tin cn thit vo mn hnh v nhn hoc F5 yu cu KSV ph duyt Nu ti khon ghi c nhp vo khng phi l TK ca KH h thng ssinh ra override

thng bo:


43/221


________________________Thng 07/2007 Trang 43

Bn quyn

ngha cc trng:

Stt Tn trng M/O ngha trng Gi trnhp1. Closure Date O Ngy tt ton Chc thl ngy hin ti ca HT

2. Account currency - Loi tin tca TK Khng nhp

3. Credit Account M TK chnh thanh ton Current account hoc working account

4. Charge Type O Loi ph ng TK

5. Charge Amount - Stin ph (hthng ttnh) Khng nhp

Ph duyt tt ton ti khon

Truy cp menu Account > Account Closure > Authorise/Delete Account Closure

Hin thdanh sch cc ti khon tt ton ang chph duyt


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________________________Thng 07/2007 Trang 44

Bn quyn

Thc hin tng t5.3.1.2.

KSV kim tra li thng tin tt ton ri bm hoc F5 ph duyt.

Duy tr ti khon

Phong ta sd

Thc hin phong ta sd

GDV truy cp menu Retail user menu -> Account -> Account Maintenance -> Block Accountthc hin phong ton sdti khon

Nhn F3 to giao dch phong ta. Nhp thng tin vsti khon, ngy bt u phong

to, ngy kt thc phong tov stin phong ta


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________________________Thng 07/2007 Trang 45

Bn quyn

Nhn hoc F5 yu cu ph duyt. Nu s tin phong ta ln hn sd thc t, h thng shin thOverride message

cnh bo cho GDV

Nhn OK confirm.

Ph duyt phong tosd

KSV truy cp menu Retail user menu -> Account -> Account Maintenance ->Authorise/Delete Unauth Block Funds ph duyt phong ton sdti khon

Danh sch cc bn ghi chph duyt:


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________________________Thng 07/2007 Trang 46

Bn quyn

Chn Authorise Block Funds ph duyt hoc chn Delete Unauth Block Funds xabn ghi cha ph duyt

Gii ta TK

T24 htrgii ta TK 1 phn hoc ton phn Trong , c thgii ta trong ngy hoc gii ta khc ngy. Nu gii ta trong ngy th s

gii ta ton phn.

Trng hp gii ta trong ngy

GDV truy cp menu Retail user menu -> Account -> Account Maintenance -> Block Accountthc hin gii ton sdti khon

Nhp m phong ta ri nhn Enter. Nhn Reverse xa file trong Live File.

Trng hp gii ta khc ngy

Khi thc hin phong ta ti khon, GDV cn nhp ngy gii ta vo trng end date, sau khi chy cuingy ti khon stng gii ta.

Kch hot TK ng

i vi nhng ti khon khng c giao dch sau 6 thng (trcc giao dch hch ton li ca ngn hng)

trng thi ca ti khon schuyn tactive sang inactive. Trong trng hp , khi mun thc hin giao

dch i vi ti khon, GDV phi kch hot li ti khon th mi thc hin c giao dch. Thao tc thc

hin nhsau:

Nhp thng tin kch hot ti khon ng


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________________________Thng 07/2007 Trang 47

Bn quyn

GDV truy cp menu Retail user menu -> Account -> Account Maintenance -> Reset InactiveAccount

Hthng hin thdanh sch cc TK ng. Chn Reset Inactive Marker kch hot TK.

Trng Reset Date sly ngy hin ti ca hthng

Nhn hoc F5 yu cu ph duyt


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________________________Thng 07/2007 Trang 48

Bn quyn

Ph duyt giao dch kch hot TK ng

KSV truy cp menu Retail user menu -> Account -> Account Maintenance -> MaintenanceAuthorisation -> Authorise / Delete Unauth Inactive Reset

Hthng hin thdanh sch cc TK ang chph duyt kch hot

Chn Authorise record ph duyt hoc Delete Unauthorised record xa giao dch kchhot TK ng.


49/221


________________________Thng 07/2007 Trang 49

Bn quyn

KSV kim tra thng tin ri bm hoc F5 ph duyt.

Hch ton li tm thi vo ti khon

Chc nng ny c sdng cho php hch ton li tm thi vo ti khon m khng nhhng n chu khch ton thng thng. V d, li vn c hch ton vo cui thng (nutheo chu kng dng thng thng) mc d vic hch ton tm thi vo ti khon l ngy15 ca thng

Cc ng dng tm thi yu cu c xl trong khi chy cui ngy vo ngy c chnh v li sc hch ton vo ngy tip theo.

Hch ton li tm thi

Truy cp menu Account Maintenance > Account Interim Capitalisation

Nhp ngy giao dch ri nhn Enter thc hin giao dch


50/221


________________________Thng 07/2007 Trang 50

Bn quyn

Nhn hoc F5 yu cu ph duyt.

Ph duyt hch ton li tm thi

Truy cp menu Account Maintenance > Maintenance Autorisation > Authorise/Delete unauthInterim Capital

Hthng hin thdanh sch cc giao dch hch ton li tm thi ang chph duyt


51/221


________________________Thng 07/2007 Trang 51

Bn quyn

Chn Authorise Interim Cap thc hin ph duyt

KSV kim tra li thng tin hch ton li tm thi ri bm hoc F5 ph duyt.

Thit lp/xa vic hn chhch ton

Vic hn chhch ton c thc yu cu km theo cho mt bn ghi ti khon. Da trnhn chhch ton ny, vic hn chc thl chghi n, hoc ghi c hoc chai bt ton.Sau mt thi gian nht nh, vic hn chny c thc xa. Vic phin bn ny csdng l tph duyt v do khng c menu ph duyt ring lc a ra.

Nhp giao dch thit lp/hn chhch ton

Truy cp menu Account > Account Maintenance > Set/Remove Posting Restrict


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________________________Thng 07/2007 Trang 52

Bn quyn

Hthng hin thdanh sch cc ti khon c trong hthng

Chn Set/Remove Posting Restrict thc hin thit lp/xa vic hn ch hchton


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________________________Thng 07/2007 Trang 53

Bn quyn

GDV nhp Posting Restrict ri bm hoc F5 duyt.

Thay i tn sut sao k ti khon

Tn sut to sao k cho cc ti khon c phn loi khc nhau v c nh r trongbng tham sc lin quan. Ngi dng mun thay i tn sut ny, c ththc hin nhsau :

Nhp giao dch thay i tn sut sao k TK

GDV truy cp vo menu Account Maintenance > Change Acct Stmt Freq

Nhp sTK cn thay i tn sut sao k ri nhn Enter


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________________________Thng 07/2007 Trang 54

Bn quyn

Trong tab Basic Input, GDV thay i tn sut trong trng Special Stmt-1 Freq, GDV cthnhp cc thng tin thm vsao k trong tab Additional Stmt v Delivery Dets.

GDV nhn hoc F5 yu cu ph duyt.


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________________________Thng 07/2007 Trang 55

Bn quyn

Ph duyt giao dch thay i tn sut sao k TK

Truy cp menu Account Maintenance > Maintenance Authorisation > Authorise/DeleteUnauth Account Statements

Hthng hin thdanh sch cc TK thay i tn sut sao k ang chph duyt

Chn Authorise Account Statement thc hin ph duyt


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________________________Thng 07/2007 Trang 56

Bn quyn

KSV kim tra li thng tin thay i tn sut sao k ri bm hoc F5 ph duyt.

Trli cho mt ti khon

Nhp giao dch trli cho mt ti khon

Truy cp menu Account Maintenance > Credit Intt for an Account

Nhp sTK cn thc hin trli. TK ny phi l TK thanh ton (current account). GDV nhpthng tin vo 2 tab Basic Input v Addition Intt Dets.


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________________________Thng 07/2007 Trang 57

Bn quyn


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________________________Thng 07/2007 Trang 58

Bn quyn

GDV nhp cc thong tin cn thit ri nhn hoc F5 yu cu ph duyt.

Ph duyt giao dch trli cho mt ti khon

Truy cp menu Maintenance Autorisation > Authorise/Delete Unauth Account Statements

Hthng hin thdanh sch cc giao dch trli ang chph duyt.


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________________________Thng 07/2007 Trang 59

Bn quyn

Chn Authorise Credit Intt ph duyt.

KSV kim tra li thng tin trli cho mt TK ri bm hoc F5 ph duyt.

Hch ton li vo gc

Nhp giao dch hch ton li vo gc

Truy cp menu Account Maintenance > Account Capitalisation


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________________________Thng 07/2007 Trang 60

Bn quyn

Nhp sTK (current acct) to giao dch mi

Ph duyt giao dch hch ton li vo gc

Truy cp menu Maintenance Autorisation > Authorise/Delete Unauth Account Cap


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________________________Thng 07/2007 Trang 61

Bn quyn

KSV kim tra v duyt

Thu ph trn ti khon khch hng

to ph cho cc giao dch c lp hoc yu cu thanh ton ph, li v/hoc cc chi phkhc hoc bo ch ti khon vvic ghi n/ghi c vo ti khon, ng dng ny shchton cc bt ton kton v/hoc to ra cc tin in SWIFT thch hp

Thu ph c chuyn in

Nhp giao dch thu ph c chuyn in


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________________________Thng 07/2007 Trang 62

Bn quyn

Ph duyt giao dch thu ph c chuyn in

Thu ph khng chuyn in

Yu cu Ad hoc Charge Request m khng phi truyn tin in SWIFT

Nhp giao dch thu ph khng c chuyn in

Truy cp menu Adhoc Charge Request


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________________________Thng 07/2007 Trang 63

Bn quyn

Nhp STT to mi giao dch thu ph

Request type : BOOK

GDV commit yu cu ph duyt

Ph duyt giao dch thu ph khng c chuyn in

Truy cp menu Adhoc Charge Request > Authorise/Delete Unauth Charge Request


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________________________Thng 07/2007 Trang 64

Bn quyn

KSV kim tra thng tin v commit ph duyt.


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________________________Thng 07/2007 Trang 65

Bn quyn

NHP THNG TIN TRN MODULE SN PHM C KHN

Sn phm tit kim:o

Gi bng VND v cc loi ngoi tkhc nhau.o Gi bng ngoi tnhng khi rt c thrt bng ngoi thoc ni t.o KH gi trc tip bng tin mto KH gi tin chi nhnh ny nhng c thrt tin bt kchi nhnh khc ca

ABB. Trong trng hp ny, hthng qun l bng chk, sCMND, vn tayhoc m KH

o Khi o hn, nu KH khng n lnh tin, ABB snhp li vo gc quay vngchu k tip theo cho KH vi khn tng ng hoc khn thp (cao) hngn nht.

o Cstnh li: 360 ngy/nm, 30 ngy/thng. Li sut cnh. Sn phm tin gi c khn

o Sdti thiu ca c nhn l 100.000 VND (20 USD)

o Sdti thiu ca php nhn l 1.000.000 VND (100 USD)o Sdng cc hnh thc thanh ton khng dng tin mt (UNC, UNT, Sc, )

Mphnloi

Phngthc gi

Phngthc rt

Phngthc tr

li

Li nhpgc

M snphm

Tn snphm

Tin tTitc

Rttrchn

1 2 3 4 5 6 7 8 9 10

6601 1 timeMULTIP

LE times

Arrear

Arrear

TK.CKH.LCK

Termsavingswith intpaid inarrears

VNDUSD

YES

YES

MonthlyTK.CKH.LHT

Termsavings

witn intpaidmonthly

NO

QuarterlyTK.CKH.LHQ

Termsavings

witn intpaid

quarterly

NO

Arrear

TK.NV

DIENLUC

Savings of

EVN 'staff

VND YES

ArrearTK.NVABB.LCK

Savings ofABB' staffwith intpaid inarrears VND

USD

YES

MonthlyTK.NVABB.LHT

Savings of

ABB' staffwith intpaidmonthly

NO


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Bn quyn

QuarterlyTK.NVABB.LHQ

Savings of

ABB' staffwith intpaid in

quarterly

NO

ArrearTK.NVABB.BTH

Tieredsavings ofABB'staff

YES

ArrearTK.BACTHANG

Tieredsavings

VND

YES

ArrearTK.THUCGUI

Actualsavings

NO NO

6602 1 timeMULTIPLE times

Arrear

Arrear

TG.CK

H.LCK

Termdepositwith int

paid inarrears

VND NO YESMonthlyTG.CKH.LHT

Termdepositwith intpaidmonthly

QuarterlyTG.CKH.LHQ

Termdepositwith intpaidquarterly

21006 1 time 1 timeArrear

MonthlyQuarterly

Arrear

Term

savingswitn intpaid inadvance

VND YES NO

21014 1 time 1 time Arrear

Certificateof Deposit( Namedbond)

USD NO NO

TK tin gi v tit kim lnh li cui k

Thi hn gi theo cc khn ABB p dng: 1M, 2M, 3M, 6M, 9M, 10M, 11M, 12M, 13M,15M, 18M, 24M.

Gi tit kim hch ton:o N: TK tin mto C: Tit kim CKH

Rt tit kim hch ton:o N: TG Tit kim CKHo C: tin mt

MTK lnh li cui k


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________________________Thng 07/2007 Trang 67

Bn quyn

To TK cs

Truy cp menu Open base account

Mn hnh to TK hin th. Nhp product code ri n Enter to TK cs

Nhp thng tin cho TK trong tab Basic Input


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________________________Thng 07/2007 Trang 68

Bn quyn

Nhn hoc F5 duyt (hin ti HT duyt lun) ngha cc trng

Stt Tn trng M/O ngha trng Gi trnhp1. Customer Id M M khch hng hoc tn gi nhca khch hng (Mnemonic)

gip nhn dng ti khon thuc vkhch hng no

M khch hng: 1-10 k tsTn gi nhca khch hang:-Nu l KH c nhn: I + sCMT-Nu l KH tchc: C + SKKD

2. Product category M Chra m phn loi cho ti khon Ly gi trtbng Category

3. Account name O Xc minh tn ti khon3-35 k t

4. Short name O Tn vit tt TK

5. Account mnemonic O Tn gi nhca ti khon (Mnemonic) a ra mt phngphp khc tham chiu n ti khon

4-10 k t

(chin hoa)

6. Account currency M Loi tin ca ti khon Ly tbngCurrency

7. Passbook O Chra xem KH c in stit kim khng Y/N

MTK li cui k

Truy cp menu Open Fixed Deposit


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________________________Thng 07/2007 Trang 69

Bn quyn

Hin thmn hnh truy vn

Nhp iu kin truy vn ri bm hoc F5


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________________________Thng 07/2007 Trang 70

Bn quyn

Nhp thng tin cho TK

Bm hoc F5 yu cu ph duyt.

ngha cc trng

Stt Tn trng M/O ngha trng Gi trnhp1. Customer - M KH Khng cn nhp, hthng mc nh hin

thm KH

2. Product category - M sn phm Khng cn nhp

3. Currency - Loi tin tca TK Khng cn nhp

4. Deposit product M M sn phm c khn c nh ngha trong bng

AZ.Product.Parameter


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Bn quyn

5. Deposit amount M Stin KH gi vo TK C thnhp: M (million), B (billion)

6. Start date M Ngy c hiu lc Thng smc nh ngy hin ti ca h

thng

7. Term M K hn 1M, 2M, 3M, 6M, 9M, 10M, 11M, 12M,

13M, 15M, 18M, 24M

8. Maturity date O Ngy o hn Khi nhp term, ngy o hn stng

c tnh

9. Debit account O TK ghi n(chuyn tin tTK ny

vo TK lnh li cui k)

TK khch hng hoc TK ni b

10. Credit account O TK chnh (li + gc sc

ghi c vo TK ny khi tt ton

TK)

TK khch hng hoc TK ni b. Nu

khng nhp th hthng sto

TELLER.DEFAULT.

11. Interest rate O Tlli sut c nh ngha trong bng

AZ.Product.Parameter (hoc c ththay

i)

12. Maturity

instruction

O Chdn o hn

-Automatic rollover: hthng s

ti tc vi cng khn vi ln gi

u tin.

-Payment to nominated account:

vo ngy o hn, stin o hn

sc ghi c vo TK c ch

nh trc.

Nu khng chn g, hthng mc nh l

Automatic Rollover

5.2.2. Ph duyt TK li cui k

Truy cp menu Authorise/Delete Deposit Booking


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Bn quyn

Chn Authorise Account record duyt hoc Delete Unauthorised record xa bn ghi


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Bn quyn

Sau khi KSV kim tra li thng tin, nhn hoc F5 duyt.

Sa TK lnh li cui k

Sa TK lnh li cui k

Truy cp menu Amend Fixed Deposit


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Bn quyn

Danh sch cc TK

Chn TK cn sa thng tin, Amend Deposit Mn hnh sa thng tin TK xut hin


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Bn quyn

Sa thng tin cn thit, nhn hoc F5 yu cu ph duyt

Ph duyt sa TK lnh li cui k

Truy cp menu


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Bn quyn

KSV chn Authorise Amendments ph duyt hoc Delete Unauthorised record xabn ghi cha ph duyt.

KSV kim tra li thng tin ri bm hoc F5 ph duyt.

Rt 1 phn gc

Nhp thng tin rt 1 phn gc

Truy cp menu AZ Deposits > Deposits > Partial Withdrawal > Input Partial Withdrawal


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Bn quyn

Thc hin truy vn tm TK cn rt 1 phn gc

Tm kim bn ghi TK mun rt 1 phn gc

Chn Through AZ Account thc hin rt gc 1 phn


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Bn quyn

Nhp stin cn rt ri n hoc F5 yu cu ph duyt. Override xut hin

Chn Ok chp nhn cnh bo.

Ph duyt rt 1 phn gc

Truy cp menu Partial Withdrawal > Authorisation of Partial Withdrawal


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Bn quyn

Hin thdanh sch cc TK tit kim ang chph duyt rt gc

Chn Authorise Account record duyt rt gc 1 phn


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Bn quyn

KSV kim tra thng tin ri n hoc F5 ph duyt.

Tt ton TK lnh li cui k

Nhp thng tin tt ton TK lnh li cui k

Truy cp menu Pre Closure > Input deposit preclosure


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Bn quyn

Xut hin mn hnh truy vn

C th truy vn theo Deposit Id hoc Customer No, hoc Product Id hoc trng. Nhn

hoc F5 thc hin truy vn.

Chn TK cn tt ton ri chn Through AZ Account nhp thng tin tt ton


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Bn quyn

Nhp Y vo trng Preclose deposit Y/N tt ton.

Nhn hoc F5 yu cu ph duyt.

Ph duyt tt ton TK lnh li cui k

Truy cp menu


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Bn quyn

KSV chn Authorise Through AZ Account kim tra thong tin

Sau khi kim tra thng tin, KSV nhn hoc F5 ph duyt.

Tin gi v tit kim li thng

Vi sn phm tit kim:o Hng thng KH c thn ngn hng nhn li.o

Gi 1 ln, rt nhiu lno Nu rt trc hn, li c tnh khng khno Nu KH khng n lnh li th li streo m khng c nhp vo gc.


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Bn quyn

MTK tin gi v tit kim li thng

MTK cs

Thc hin tng t6.1.1

MTK tin gi v tit kim lnh li hng thng


Thc hin truy vn tm cc TK cs

Sau khi xc lp iu kin truy vn, nhn Display hoc F5


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Bn quyn

Chn Open fixed deposit to TK lnh li cui k


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Bn quyn

Sau khi nhp thong tin, bm hoc F5 yu cu ph duyt. Xut hin mt soverride:


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Bn quyn

Bm OK chp nhn override.

Ph duyt TK tin gi v tit kim li thng


Xut hin danh sch cc giao dch chxl


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Bn quyn

Chn Authorise account record duyt hoc Delete Unauthorised record xa giao dch

KSV kim tra thong tin ri bm Commit chp nhn ph duyt.

Sa thng tin TK lnh li thng

Sa thng tin

Tng t6.1.3.1

Ph duyt thng tin

Tng t6.1.3.2

Rt 1 phn gc TK lnh li thng


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Bn quyn

Nhp thng tin rt gc 1 phn

Tng t6.1.4.1

Ph duyt rt gc 1 phn

Tng t6.1.4.2

Tt ton TK lnh li hng thng

Nhp thng tin tt ton

Chp dng cho tin gi CKHTng t6.1.5.1

Ph duyt tt ton TK lnh li thng

Tng t6.1.5.2

Tin gi v tit kim li qu

i vi sn phm ny KH sn rt tin theo qu Gi 1 ln, rt nhiu ln

MTK tin gi v tit kim lnh li hng qu

MTK cs

Tng t6.1.1


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Bn quyn

MTK lnh li hang qu

Truy cp menu Open fixed deposit Nhp cc thng tin cn thit truy vn

Nhn Display hoc F5 thc hin truy vn

Chn Open fixed Deposits to TK lnh li cui k Nhp thong tin vo mn hnh


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Bn quyn

Nhn hoc F5 yu cu ph duyt. Mt soverride c thxut hin


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Bn quyn

Ph duyt TK li qu


Chn Authorise account record ph duyt hoc Delete Unauthorised record xa bnghi


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Bn quyn

KSV kim tra li thong tin ri bm Commit ph duyt.

Sa thng tin TK lnh li qu

Nhp thng tin cn sa cha

Tng t6.1.3.1

Ph duyt thng tin sa cha

Tng t6.1.3.2

Rt 1 phn gc

Nhp thng tin rt 1 phn gc


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Bn quyn

Tng t6.1.4.1

Ph duyt

Tng t6.1.4.2

Tt ton TK lnh li qu

Nhp thng tin tt ton TK lnh li qu

Chp dng cho tin gi CKHTng t6.1.5.1

Ph duyt thng tin tt ton TK lnh li qu

Tng t6.1.5.2

Tit kim tch ly

y l sn phm m ngay tkhi gi tin, KH ng k tng stin gi, nh kgi, sting/1 ln (k).

Ktch ly: 12M, 18M, 24M Nu np trc hn, KH c tnh li trn sdthc t gi Nu rt trc hn m thi hn thc tgi di 1 nm ABB tnh li KKH/stin np/thi

hn thc tgi Nu rt trc hn m thi gian thc tgi trn 1 nm ABB tnh li theo quy nh/ stin

np/ thi hn thc tgi.

MTKTK tch ly

Mti khon cs

Tng t6.1.1


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Bn quyn

MTKTK tch ly

Truy cp menu Open recurring deposit

Xut hin mn hnh truy vn


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Bn quyn

Hin thdanh sch cc TK cs

Chn Open fixed deposits to TKTK tch ly


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Bn quyn


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________________________Thng 07/2007 Trang 98

Bn quyn

Nhp thng tin vo mn hnh ri bm hoc F5 yu cu ph duyt ngha cc trng:

Stt Tn trng M/O ngha trng Gi trnhpBasic Input (tng tcc sn phm c khn trn)

Chgs_Schedules

1. Schedules M Xc nh xem c cn lp lch khng Y

2. Calculation Base M Cstnh stin gi gp.

Principal

Scheduled Balance

Current Balance

Nu chn 'Principal', svn ban u scnp 1 ln.

Nu chn 'Schedule', stin vn sc gp

dn theo lch nh trc.

Nu chn 'Current', stin hin ti trong TK

sc ti tc li.

Scheduled Balance

3. Forward Backward O Trng ny c sdng khi ngy o hn,

hoc ngy np tin khng phi l ngy lm

vic.

Nu khng chn, hthng mc nh l 4.

Calendar

Cc gi trla chn:

1. Forward

2. Backward

3. Fwd Month

4. Calendar

4. Type of Schedule M Loi nh k, c sdng nh1 im thamchiu cp nht thng tin vhn mc(A, I, B, P, R, )B: vo ngy chnh trc, hthng stng chuyn tin vo TK chnh. V thbtbuc phi nhp vo TK chnh. Xc nhnrng tng stin gp vo skhng vt qustin gc.

B

5. Amount M Stin snp theo nh k

6. Frequency M Khn gi gp. Cc gi trhp l: D, W, M V d: M0208

7. Number O Sln gi gp

8. Rate key - Khng cn nhp

9. Rate spread - Khng cn nhp

10. Spread operand - Khng cn nhp

11. Rate Percentage - Khng cn nhp


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Bn quyn

12. Fixed Interest Rate - Khng cn nhp

13. Periodic Int key O

14. PI method O

Ph duyt TKTK tch ly

Tng t6.3.2

Sa TKTK tch ly

Nhp thng tin sa TK

Truy cp menu Amend Recurring Deposit

Hin thdanh sch cc TKTK tch ly

Chn Amend deposit sa thng tin


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Bn quyn

Sau khi sa thng tin, bm hoc F5 yu cu ph duyt.

Ph duyt amendment

o Truy cp menu

o Chn bn ghi cn duyt.o KSV kim tra li thng tin v nhn commit ph duyt.

Np tin vo TKTK tch ly

Nhp giao dch np tin vo TKTK tch ly

Truy cp menu


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Bn quyn

Nhn F3 thc hin giao dch np tin vo TK tit kim AZ

GDV bm hoc F5 yu cu ph duyt

Ph duyt giao dch np tin vo TKTK tch ly

Truy cp menu Teller Menu > Teller Cash > Authorise/Delete Teller Cash Transactions


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Bn quyn


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Bn quyn

KSV bm hoc F5 ph duyt.

Tit kim trli trc

Ngay ti thi im gi tin, KH nhn c 1 khon li/stin gi Li tr trc nu rt trc hn, KH chc nhn li KKH. V vy nu KH rt trc hn,

ngn hng sthu li phn li trcho KH. Sau tnh li KKH/stin thc gi.

MTKTK trli trc

MTKTK trli trc

Truy cp menu LD Loans > Deposits > Input/Creation of Deposit

Nhn F3 to giao dch mi


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Bn quyn

GDV nhp thng tin cbn trong tab Discounted Deposit ri bm hoc F5 yu cuph duyt.

Ph duyt TKTK trli trc

Truy cp menu LD Loans > Deposits > Authorise/Delete Deposits

Hin thdanh sch cc giao dch chph duyt


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Bn quyn

Chn Authorise Deposits ph duyt hoc Delete Deposits hy giao dch.


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Bn quyn


Tt ton trc hn TKTK lnh li trc

Nhp giao dch tt ton trc hn TKTK lnh li trc

Hin ti cha c menu ring thc hin tt ton trc hn TKTK lnh li trc. GDV c ththc hingiao dch ny bng cch sa li Maturity date.

Ph duyt giao dch tt ton trc hn TKTK lnh li trc

Tit kim thc gi

Gi 1 ln, rt 1 ln KH c hng li sut tng ng vi cc khn v mc tin gi theo quy nh ca ngn

hng (li sut theo phng php ly tin) Khi KH n rt tin ngn hng scn cvo sngy thc gi ca KH p dng mc li

sut thch hp.

Loi k hn Li lnh cui k

T 01 ngy n 29 ngy 0.30%/ thng




T 180 ngy n 269 ngy 0.70%/ thng

T 270 ngy n 359 ngy 0.73%/ thng

T 360 ngy n 390 ngy 0.75%/ thng

MTK TK thc gi

Mbase account

Tng t6.1.1


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Bn quyn

MTKTK thc gi


Nhp iu kin truy vn. Bm Display hoc F5 lit k cc TK cs


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Bn quyn

Chn Open fixed deposit to mi


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Bn quyn

Nhp thng tin ri bm commit. Xut hin mt soverride


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Bn quyn

Ph duyt TKTK thc gi


Chn Authorise account record ph duyt hoc Delete Unauthorised record xa giaodch


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Bn quyn


Kphiu ghi danh

Mgiao dch kphiu ghi danh

Mgiao dch pht hnh kphiu ghi danh

Truy cp menu LD Loans > Deposits > Input/Creation of Deposit > Input Certificate ofDeposit


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Bn quyn

Nhn F3 to kphiu ghi danh mi

GDV bm hoc F5 yu cu ph duyt.

Ph duyt giao dch

Truy cp menu LD Loans > Deposits > Authorise/Delete Deposits


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Bn quyn


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Bn quyn

Sau khi KSV kim tra li thng tin, nhn hoc F5 duyt.

Tt ton trc hn kphiu ghi danh

Nhp giao dch tt ton kphiu ghi danh

Ph duyt giao dch tt ton kphiu ghi danh


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Bn quyn

NHP THNG TIN TRN MODULE GIAO DCH VIN- GIAODCH TIN MT

Phn hTeller trong hthng T24 xl mt khi lng ln cc giao dch bn lca ngnhng. N bao gm vic qun l quca giao dch vin, giao dch lin quan n ng ni tv ngoi t, sc du lch, kim sot phn loi qu, thit lp li sut mc nh. Ngoi ra hthng cng tin hnh cc cp nht cn thit vo sao k cho khch hng, to cc thng bov tnh ph tng

To kt tin cho GDV

Vic to mi mt qugiao dch l bc u tin cn lm c ththc hin c cc giaodch trong phn TELLER. Tng giao dch vin TELLER (ngi dng) cn c thit lpqugiao dch v y l mt phn trong cc xl nm trong phn menu ca ngi qun l.

Chc nng cho php to mi qugiao dch c sp xp nm trong menu ca Head Tellertin xl bt kcc yu cu pht sinh ca giao dch vin trong Ngn hng. Chc nngny cng cho php n nh qugiao dch cho mt ngi dng (l giao dch vin hoc thungn).

Thc hin to kt tin cho GDV

La chn Retail user menu>Teller>Head Teller Menu>Till Administration>Create New Till


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Bn quyn

Nhp m ID ca Teller mun m trong nhp liu. V d di y m/to 1 till mi cm s 0001

Nhp tn ca Ngi sdng sc gn vo quang mv bt cghi ch no munghi li.

Bm nt hoc F5 ph duyt

ngha cc trngStt Tn trng M/O ngha trng Gi trnhp1. Till status M Xc nh trng thi ca giao dch vin. Giao

dch chc thc tin hng nu trng thica giao dch vin l m(open) v giao dchvin c giao 1 qugiao dch

O: OPENC: CLOSED

Nu khng nhp, hthng

mc nh l Open

2. Teller M Shu kt tin: m giao dch vin c gncho kt tin1-16 k t

User name hin ti

3. Comments O Din gii hoc ghi ch ni dung giao dch

Chuyn quu ngy, tquchnh ti qucon

Truy cp menu Teller > Head Teller Menu > Till Transfer > Vault to Till Transfer

Thquchnh nhp Teller ID ca mnh thc hin giao dch chuyn tin tquchnh tiqucon (nu y l giao dch u tin trong ngy khi truy cp vo hthng)

Nhn F3 thc hin giao dch chuyn tin


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Bn quyn

Sau khi nhp cc thng tin chuyn tin, nhn hoc F5 ph duyt. Mn hnh sau khiph duyt:

ngha cc trng

Stt Tn trng M/O ngha trng Gi trnhp1. To Teller M Chuyn tin u ngy cho Teller Teller ID

2. From Teller - Quchnh (9999) Khng cn nhp

3. Currency M Loi tin chuyn cho Teller VND, USD,

4. Amount LCY M Slng tin VND chuyn cho Teller Nhp khi Currency l VND

5. Amount FCY M Slng ngoi tchuyn cho Teller Nhp khi Currency l FCY

6. Narrative O Ni dung chuyn tin

Chuyn qucui ngy, tqucon vquchnh


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Bn quyn

Truy cp menu Teller Menu > Till Transfer

Nhn F3 thc hin chuyn tin vquchnh

KSV nhn hoc F5 ph duyt.

Giao dch tin mt

Np tin mt VND

Nhp giao dch np tin mt VND

Truy cp Menu Retail user menu > Teller > Teller Menu > Teller cash > cash deposit LCY

Nhp F3 mbn ghi mi


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Bn quyn

Nhp stin VND cn np vo ti khon, sti khon khch hng

Nhp hoc F5 chuyn KSV ph duyt giao dch. ngha cc trng

Stt Tn trng M/O ngha trng Gi trnhp1. Customer - M khch hng hoc tn gi nhca khch hng (Mnemonic)

gip nhn dng ti khon thuc vkhch hng noM khch hng: 1-10 k tsTn gi nhca khch hang:

-Nu l KH c nhn: I + sCMT-Nu l KH tchc: C + SKKD

Khng cn

nhp

2. Currency - Loi tin tnp vo TK

3. Cash Dep Amt M Stin thc hin giao dch.1-18 k ts

4. Credit account M Sti khon ghi c (c cng loi tin tnp) TK KH

5. Narrative O M tgiao dch1-34 k tch

6. Net Credit - Stin ghi c vo ti khon Khng cnnhp

Ph duyt giao dch np tin mt VND

Chn menu Retail user menu> Teller> Teller Menu> Teller cash> Authorise/Delete TellerTransaction



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Bn quyn

Chn Authorise Cash Transactions ph duyt hoc Delete Cash Transactions xa bgiao dch.


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Bn quyn


Rt tin mt VND

Nhp giao dch rt tin mt VND

Truy cp Menu Retail user menu> Teller> Teller Menu> Teller cash> Cash Withdrawal LCY Nhn F3 mbn ghi mi


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Bn quyn

ngha cc trng


1. Clearing ID

2. Customer - M khch hng hoc tn gi nhca khch hng (Mnemonic)gip nhn dng ti khon thuc vkhch hng noM khch hng: 1-10 k tsTn gi nhca khch hang:


Khng nhp

3. Currency - Loi tin trt tTK Khng nhp

4. Debit Acct M Stin thc hin giao dch.1-18 k ts

STK ca KH

5. Withdrawal Amt M Stin rt tTK

6. Narrative O M tgiao dch1-34 k tch

7. Net Credit - Stin ghi c vo ti khon Khng nhp

Ph duyt giao dch rt tin mt VND

Chn menu Retail user menu> Teller> Teller Menu> Teller cash> Authorise/Delete TellerTransaction

HT hin thdanh sch cc giao dch ang chph duyt.


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Bn quyn

Chn Authorise Cash Transactions ph duyt hoc Delete Cash Transactions xagiao dch.


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Bn quyn


Rt sc tin mt VND

Nhp giao dch rt sc tin mt Nhp menu Retail user menu> Teller> Teller Menu> Teller cash> LCY Chq drawn on us

Cash Nhp F3 mbn ghi mi


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Bn quyn

GDV nhn hoc F5 yu cu ph duyt. ngha cc trng




Khng nhp

2. Currency - Loi tin giao dch Khng nhp

3. Debit Account Sti khon ghi n TK KH

4. LCY Amount Stin thc hin giao dch.1-18 k ts

5. Narrative M tgiao dch1-34 k tch

6. Cheque No Ssc thanh ton1-20 k ts

7. Cash paid to cust - Stin c rt thc hin chi trcho khch hng Khng nhp

Ph duyt giao dch rt sc tin mt


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Bn quyn

Np ngoi tvo TK

Nhp giao dch np ngoi tvo TK

Nhp Retail user menu> Teller> Teller Menu> Teller cash> cash deposit FCY Nhp F3 mbn ghi mi


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Bn quyn

Sau khi nhp cc thng tin, GDV nhn hoc F5 yu cu ph duyt. ngha cc trng




2. Currency deposited M Loi tin gi Ngoi t

3. Amount O Stin thc hin giao dch.1-18 k ts

4. Account currency M Loi tin tca ti khon ghi c1-34 k tch

5. Credit account M STK ghi c TK KH

6. Exchange rate O Tgi quy i gia hai loi tin t1-11 k ts


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Bn quyn

7. Narrative O Ni dung giao dch1-34 k t

8. Value Date M Ngy giao dch

9. Waive charge ( Yes/No)

O Thu ph ( Khng thu ph/ c thu ph)

10. Charge Amt LCY O Tng ph ni t

11. Charge Amt FCY O Tng ph ngoi t

Ph duyt giao dch np ngoi tvo TK

Chn menu Retail user menu> Teller> Teller Menu> Teller cash> Authorise/Delete Teller

Transaction


Chn Authorise Cash Transactions ph duyt giao dch np ngoi thoc Delete CashTransactions xa giao dch.


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Bn quyn


Giao dch rt tin mt ng ngoi t

Nhp giao dch rt tin mt ng ngoi t

Truy cp menu Retail user menu> Teller> Teller cash> FCY Cash transaction> cashwithdrawal FCY

Nhp F3 mbn ghi mi


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Bn quyn

ngha cc trng

Stt Tn trng M/O ngha trng Gi trnhp1. Customer - M khch hng hoc tn gi nhca khch

hng (Mnemonic) gip nhn dng ti khonthuc vkhch hng noM khch hng: 1-10 k ts

Khng nhp

2. Acct Currency M Loi tin tca TK FCY (LCY NOT

ALLOWED)

3. Paid currency M Loi tin trt ANY AVAILABLECCY

4. Debit Acct M STK ghi n TK c cng loi tin t

vi Acct Currency5. Withdrawal Amt Fcy O Stin rt (ngoi t)

6. Narratice O Ni dung giao dch

7. Deal rate O Tgi Tng

8. Net credit O Stin phi trcho KH Khng nhp

Ph duyt giao dch rt tin mt ng ngoi t

Nhp menu Retail user menu> Teller> Teller cash> Authorise/Delete Teller Cash

5/22/2018 Idoc.vn Chuong Trinh Dao Tao Temenos t24 Gioi Thieu Ti

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