Isi Kandungan - Pages - Civil Service Institute, Prime … Planner 2015.pdfIsi Kandungan SELF PEOPLE TASK Creativity and Innovation Thinking Capabilities Customer Service Self-Effectiveness

Isi K

andu

ngan

SELFPEOPLE

TASK

Creativity and InnovationThinking Capabilities

Customer ServiceSelf-Effectiveness

Work Ethics and Integrity

Strategic Management • Self-Leadership • Leadership •

Change • Policy •Organisational Development •

Quality Management • Interpersonal Skill • Customer Service •

Human Resource Management •

General Management •ICT •

Team BuildingInterpersonal Skill

Public RelationCustomer Service

Speaking ListeningWriting

Human Resource Management

1

Pet

a La

tihan

Indi

vidu PENGKHUSUSAN

PENGKHUSUSAN

PENGKHUSUSAN

PENGKHUSUSAN

TERAS / MANDATORI

INDUKSI1

1 4Bulan

TAH

UN

7 102 5 8 123 6 9

2

3

4

5

TERAS/MANDATORI

Induksi(6 bulan pertama) Program yang

perlu diikuti selepas enam bulan memasuki Perkhidmatan Awam(Program yang diwarnakan dengan warna biru)

Program yang perlu diikuti enam bulan pertama memasuki Perkhidmatan Awam (Program yang diwarnakan dengan warna merah)

Pengkhususan (Berterusan)

Teras(6-24 bulan)

Induksi(6 bulan pertama)

Program yang perlu diikuti selepas dua tahun memasuki Perkhidmatan Awam untuk perkembangan dan persiapan untukkenaikan pangkat. (Program yangdiwarnakan dengan warna hijau)

2

Rangka Kompetensi Perkhidmatan AwamSUPERSCALE GROUP B3 B2 DIV III DIV IV & V

Top Managers:Make long term decisions about the overall direction of the organisation and establish the objectives, policies and strategies for it


Middle Managers: Implement the policies and plans of the managers above them and supervise and coordinate activities of the first line managers below them

Middle Managers: Implement the policies and plans of the managers above them and supervise and coordinate activities of the first line managers below them

First line Managers:Make short term operation decision, directing the daily task of non-managerial personnel/operational

Implementer/Front Liner

• Work Ethics• MIB• Accountable• Personal Credibility

• Result Oriented• Customer Oriented


• Result Oriented




• Result Oriented





• Conceptual & Analytical Skill

• Innovation & Creativity

• Problem Solving & Decision Making

• Risk Analysis• Global Thinking

• Conceptual & Analytical Skill




• Analytical Thinking• Innovation & Creativity



• Analytical Thinking• Innovation & Creativity


• Risk Analysis




• Adaptability• Confidence• Managing Stress• Learning Capabilities

• Self-Awareness• Time Management• Personal Grooming

• Resilience



• Resilience



• Resilience



• Resilience



• Resilience



• Resilience


Top Manager:Make long term decisions about the overall direction of the organisation and establish the objectives, policies and strategies for it.

Middle Managers:Implement the policies and plans of the managers above them and supervise and coordinate activities of the first line managers below them


First Line Managers:Make short term operating decisions, directing the daily task of non-managerial personnel/operational

Implementer/ Front Liner

• Team Building• Teamwork

• Team Building• Teamwork

• Team Building• Teamwork• Managing People



• Teamwork

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• Building & Managing Inter-Organisational Relationship & Networking

• Negotiation Skill• Managing Conflict• Managing Stakeholder’s Expectations



• Interpersonal


• Interpersonal• Building & Managing Inter-Organisational Relationship & Networking



• Interpersonal

• Negotiation Skill• Managing Conflict• Interpersonal

• Interpersonal

• Organisational Communication

• Public Speaking• Media Handling

• Language Proficiency

• Writing Skill• Presentation Skill• Public Speaking• Media Handling• Communicating Across Team


• Writing Skill• Presentation Skill• Public Speaking• CommunicatingAcross Team

• Preparing Proposal


• Writing Skill• Presentation Skill• Public Speaking• CommunicatingWith Others.

• Team• Boss• Customer• Public Speaking

• Writing Skill• Presentation Skill• CommunicatingWith Others.


• Writing Skill• CommunicatingWith Others.


• Developing People

• Managing Organisational Performance

• Mentoring • Coaching










Top Manager:Make long term decisions about the overall direction of the organisation and establish the objectives, policies and strategies for it.



First Line Managers:Make short term operating decisions, directing the daily task of non-managerial personnel/operational

Implementer/ Front Liner

• Setting Vision & Strategy (Strategic Planning)

• Ensuring Strategy Execution

• Scenario Planning







• Strategy Execution

• Strategic Management

• Scenario Planning• Setting Vision & Strategy (Strategic Planning)

• Strategy Implementation

• Strategy Implementation

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• National Vision & Mission

• Wawasan Perkhidmatan Awam Abad 21

• Public Sector System

• Pengetahuan Dasar-dasar Kerajaan

• Peraturan Am• Peraturan Kewangan

• Public Sector Initiatives































• Policy Development

• Policy Analysis • Policy Department

• Policy Development

• Policy Analysis • Policy Department

• Policy Implementation

• Policy Making (Input)


• Policy Making (Input)



• Leading Organisation

• Leading Change• Influencing Skill• Facilitation Skill

• Leading Team ofManagers

• Leading Change• Influencing Skill

• Leading Team• Influencing Skill• Facilitation Skill

• Leading Team• Influencing Skill• Facilitation Skill

• Leading Team • Leading Self

• Organisational Development

• Risk Management • Office Application• ICT

• Pengurusan & Pentadbiran Organisasi

• Risk Management• Office Application• ICT

• Managing Change• Managing Meeting • Office Applications• Business Process Improvement

• Research• Risk Management• ICT

• Basic Management

• Managing Change• Managing Meeting• Office Systems• Health & Safety• Office Application• Basic Research• Basic Process Improvement

• Risk Management• ICT

• Managing Change• Managing Operation

• Supervisory Skill• Managing Meeting• Service Delivery• Health & Safety• Office System• Office Application• Fundamental Research

• ICT

• Managing Change• Office Application• Attending Meeting• Supervisory Skill• Managing Work• Service Delivery• Health & Safety

• Strategy Performance Management

• Financial Management

• Project Management




• Budgeting• HRM• HRD• PengurusanPeralatan




• HRM• HRD• Budgeting



• Budgeting• HRM• HRD• Budgeting

• HRM• HRD• Budgeting• Penyelenggaran Stor

• Pengurusan Aset Awam

• Pengurusan Audit

• Penyelenggaran Stor

• Pengurusan Aset Awam

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5

No Kod Kursus/Bengkel Bahagian Penyelaras Tarikh

1 OD1201 Innovation and Creativity SS & Group Khalilah •2-3 Nov 20152 OD1202 Managing Team Creativity B3 & B2 Khalilah •19-21 Mei 2015

•21-23 Sept 20153 OD1203 Tools and Techniques for

Generating Creativity B3 & B2 Khalilah •2-4 Jun 2015

•25-27 Ogos 2015

4 OD1226 Risk Management B3 & B2 Khalilah •25-27 Mei 2015•29 Sept-1 Okt 2015

5 OD1229 Conceptual and Analytical Skills SS, Group, B3 & B2

Pg Ali Noor •4-5 Ogos 2015

6 OD1230 Problem Solving and Decision Making

B3, B2 & III Khalilah •1-2 Julai 2015•9-10 Sept 2015

7 OD1231 System Thinking *** I & II Khalilah •10-11 Nov 2015•3-4 Feb 2016

8 OD1232 Future Thinking and Strategic Mindset ***

II & III Pg Ferzat •15-16 Jun 2015

9 CC1302 Personal Image Enhancement andGrooming

III Shawal •20-22 Okt 2015•16-18 Nov 2015•8-10 Feb 2016

10 CC1303 Keterampilan Interpersonal IV & V Shawal •6-7 Okt 2015•1-2 Dis 2015•15-16 Feb 2016

11 MS1201 Changing Mindset for High Performance ***

I & B3 Marhayati •29-30 Sept 2015

12 MS1301 How to Achieve more with less Stress SS & Group Marhayati •25-27 Ogos 201513 MS1307 Habits of Highly Effective People B3 & B2 Marhayati •28 Sept-3 Okt

2015•9-14 Nov 2015

14 MS1308 Working Smarter B2 & III Husseini •13-14 Mei 2015•9-10 Dis 2015

15 MS1309 Emotional Intelligence B2 & III Husseini •14-15 Dis 2015•4-5 Jan 2016

16 MS1313 Minda Harmoni III, IV & V Husseini •18-19 Mei 2015•19-20 Okt 2015

17 MS1315 Membina Kecemerlangan Dan Motivasi Diri

III Husseini •11-12 Mei 2015•28-29 Sept 2015

SELF

Creativity and Innovation

Thinking Capabilities

Customer Service

Self-Effectiveness

6


18 MS1316 Pengurusan Masa IV & V Husseini •22-24 Jun 2015•27-29 Julai 2015

19 MS1319 Keep Calm and Be In Control B3 & B2 Marhayati •25-28 Mei 201520 MS1322 Keseimbangan Kehidupan dan

Kerjaya (Work Life Balance) *** I , II , III , IV & V

Marhayati •8-11 Jun 2015•24-27 Ogos 2015•26-29 Okt 2015

21 MS1323 Persediaan Persaraan SS, Group, B3, B2, III, IV & V

Husseini •2-15 Jun 2015•3-15 Ogos 2015•24 Ogos-5 Sept 2015•19-31 Okt 2015•2-14 Nov 2015•18-30 Jan 2016

22 MS1324 Induksi Perkhidmatan Awam B2, III, IV & V Marhayati •18-26 Mei 2015•8-16 Jun 2015•17-25 Ogos 2015•14-22 Sept 2015•19-27 Okt 2015•25 Jan-2 Feb 2016

23 MS1325A Adat Istiadat (Protokol) SS, Group, B3, B2, III, IV & V

Husseini •17-19 Nov 2015•3-6 Feb 2016

24 MS1326 Meraih Jalan Kejayaan(3 Hari 2 Malam)

B3, B2, III, IV & V

Husseini •26-28 Mei 2015•15-17 Sept 2015•8-10 Dis 2015

25 MS1102 Rukun Akhlak dan Etika Kerja Perkhidmatan Awam

B2, III, IV & V Husseini •2-5 Mei 2015•15-17 Jun 2015•29 Julai-01 Ogos 2015•9-12 Sept 2015•24-26 Okt 2015•21-23 Dec 2015•1-3 Feb 2016

26 MS1103 Enhancing Ethics and Accountability in the Workplace

B3, B2 & III Husseini •14-16 Sept 2015

27 MS1105 Pengukuhan Integriti III, IV & V Husseini •27-29 Okt 2015•17-19 Nov 2015

SELF

Self-Effectiveness

Nota:*** - Kursus Baru

Development Week: 1. 29 Jun - 11 Julai 20152. 14 - 30 September 20153. 1 - 12 December 20154. 1 - 13 Mac 2016

Work Ethics and Integrity

7


1 OD2101 Kerja Berpasukan(3 Hari 2 Malam)

B2, III, IV & V Khalilah •12-14 Mei 2015•1-3 Sept 2015•1-3 Dis 2015 (2 kursus serentak)

2 OD2102 Working With An Effective Team B3 & B2 Khalilah •27-28 Mei 20153 OD2105 Team Learning I, II & III Khalilah •28-29 Oktober 2015

•9-10 Dis 20154 OD2201 Emotional Intelligence Strategies Group & B3 Pg Ali Noor •8-13 Feb 2016

5 CC2225 Fundamental of Negotiations B2 & C3 Shawal •12-14 Mei 2015•15-17 Sept 2015

6 CC2227 Managing Conflict B2 & III Shawal •19-21 Mei 2015•20-22 Okt 2015

7 CC2229 Essential Influencing At the Workplace

B2 & III Pg Ferzat •2-4 Feb 2016

8 CC2230 Dealing with Your Boss B3, B2 & III Shawal •9-11 Jun 2015•1-3 Sept 2015

9 CC2231 Managing Working Relations Network B2 & III Shawal •2-4 Jun 2015

10 CC2307 Preparing Press Releases PRO, II (B2) & III involves in Public Relation

Shawal •18-19 Ogos 2015•20-21 Okt 2015

11 CC2308 Corporate Communication *** II & III Shawal •19-21 Mei 2015•3-5 Ogos 2015

12 CC2202 Developing Effective Public Relations

II (B2) & PRO

Shawal •8-11 Jun 2015•7-10 Sept 2015

13 CC2203 Handling Interviews and Press Conferences

I & II Hadini •4-5 Nov 2015

14 IT2301 Keberkesanan Komunikasi DenganMedia Terbaru ***

I,II, III & IV Hartini •29-30 Sept 2015

15 CC2305 Komunikasi Bersama Pelanggan III, IV & V Shawal •10-12 Ogos 2015•6-8 Okt 2015•23-25 Nov 2015

16 CC2306 Basic English For Frontliners IV & V Shawal •5-6 Mei 2015•28-29 Okt 2015•5-6 Jan 2016

17 IT3509 Inovasi Perkhidmatan Pelanggan Melalui Rangkaian Media Sosial ***

II, III & IV Hartini •17-18 Ogos 2015

PEOPLE

Team Building

Interpersonal Skill

Public Relation

Customer Service

8


18 CC2301 Asas Komunikasi III, IV & V Shawal •18-20 Mei 2015•3-5 Ogos 2015•15-17 Sept 2015

19 CC2302 Penyampaian Berkesan B2 & III Shawal •24-27 Ogos 2015

20 CC2303 Public Speaking: Be a ConfidentAuthentic Speaker Quickly and Easily

I & II Hadini •10-11 Feb 2016

21 CC2304 Effective Communication II & III Shawal •3-4 Jun 2015•4-5 Ogos 2015

22 CC2350 Mendengar untuk Didengar (Listening Skills) ***

II & III Shawal •18-19 Ogos 2015•19-20 Jan 2016

23 CC2325 Teknik Menulis Laporan dan Kertas Kerja

II(B2) & III Shawal •21-24 Sept 2015•1-4 Feb 2016

24 CC2326 Tatacara Persuratan Rasmi II, III & IV Shawal •7 & 9 Mei 2015•4 & 6 Jun 2015•1 & 3 Okt 2015•14 & 16 Jan 2016•11 & 13 Feb 2016

25 CC2327 Effective Speech Writing I (Group) & II Shawal •12-13 Mei 2015•6-7 Jan 2016

26 MS2201 Work Group Dynamic Formation *** B2 & III Marhayati •2-4 Feb 201627 MS2402 Coaching skills for Managers B3, B2 & III Marhayati •24-26 Ogos 201528 MS2404 Bimbingan Dan Kaunseling III & IV Husseini •31 Ogos-2 Sept

201529 MS2406 Mentoring in the Workplace B2 & III Husseini •7-8 Julai 2015

•12-13 Oct 201530 MS2407 Performance Coaching *** Group & B3 Marhayati •4-5 Mei 2015

•2-3 Nov 201531 MS2408 Kemahiran Kaunseling

(Peringkat Pertengahan) *** II & III Husseini •2-5 Nov 2015

PEOPLE

Speaking

Listening

Writing




9


1 LD3101 Strategic Planning SS, Group, B3 & B2

Pg Ferzat •Tertakluk kepada permintaan daripada Kementerian dan Jabatan.

2 LD3102 Scenario Planning SS, Group, B3 & B2

Pg Ferzat •Tertakluk kepada permintaan daripada Kementerian dan Jabatan.

3 LD3103 Strategy Implementation SS, Group, B3 & B2

Pg Ali Noor •4-5 Mei 215, •17-18 Ogos2015

4 LD3104 Balanced Scorecard SS, Group, B3, B2 & III

Pg Ferzat •17-19 Ogos 2015 (2 kursus serentak),•2-4 Nov 2015 (2 kursus serentak)

5 LD3105 Managing Stakeholder Expectation SS, Group & B3

Pg Ali Noor •1-2 Sept 2015, •2-3 Dec 2015

6 LD3106 Strategic Organisational Performance

SS & Group Pg Ferzat •6-7 Januari 2016

7 LD3108 Strategic and Scenario Planning *** B3, B2 & C3 Pg Ferzat •3-4 Jun 2015, •1 & 3 Okt 2015 (2 kursus serentak)

8 IT3101 Digital Media For Effective Governance ***

I & B3 Hartini •2 – 3 Jun 2015

9 LD3413 Value Driven Leadership SS & Group Pg Ali Noor •8-11 Jun 201510 LD3414 Enhancing Self-Leadership B2 & B3 Hadini •24-26 Ogos 2015

•17-19 Nov 201511 LD3415 Menjana Kepimpinan Diri III, IV & V Pg Ali Noor /

Hadini•20-25 Mei 2015, •2-6 Jun 2015, •10-13 Ogos 2015, •16-19 Nov 2015

12 LD3416 Resilient Leadership *** II Hadini •11-13 Mei 2015, •14-16 Sept 2015

13 LD3407 Leading Organisation SS Pg Ferzat •02 Jun 2015

TASK

Strategic Management

Self-Leadership

Leadership

10


14 LD3408 Leading Team for Impact Group Pg Ferzat •12-13 Mei 2015, •2-3 Sept 2015

15 LD3409 Inciting the Leadership in You B3 & B2 Hadini •7-9 Julai 2015, •19-21 Okt 2015

16 LD3411 Facilitation Skill for Leaders B3 & B2 Hadini •2-4 Jun 2015, •25-27 Jan 2016

17 LD3412 Memimpin Pasukan Kerja (3 Hari 2 Malam)

III & IV Pg Ali Noor / Hadini

•9-11 Jun 2015, •15-17 Sept 2015, •27-29 Okt 2015, •26-28 Jan 2016

18 LD3417 Leading for Strategic Success *** Group Pg Ferzat •7-9 Sept 2015, •2-4 Nov 2015

19 LD3418 Public Sector Leadership *** Group, B3 & B2

Pg Ali Noor •7-9 Julai 2015, •18-20 Jan 2016

20 LD3419 Women in Leadership *** Group, B3 & B2

Pg Ferzat •5-7 Okt 2015 (2 kursus serentak)

21 LD3504 Managing Change B3 & B2 Hadini •10-11 Jun 2015, •16-17 Nov 2015

22 LD3505 Menangani Perubahan III, IV & V Pg Ali Noor / Hadini

•25-27 Mei 2015•7-9 Julai 2015•3-5 Ogos 2015 (2 kursus serentak)•28-30 Sept 2015 •16-18 Nov 2015 •1-3 Dec 2015•11-13 Jan 2016

23 LD3410 Leading Transformational Change SS & Group Pg Ali Noor •6-7 Mei 2015, •19-20 Okt 2015

24 LD3306 Policy Management I & II Pg Ali Noor •7-13 Julai 2015, •1-6 Feb 2016

25 LD3307 Policy 101 *** II Pg Ali Noor •15-16 Jun 2015, •9-10 Sept 2015

26 OD3501 Organisational Development Group & B3 Khalilah •1-4 Feb 201627 OD3502 Achieving Learning Organisation Group, B3

& B2Khalilah •29-30 Jun 2015

•30 Sept-1 Okt 2015

TASK

Leadership

Change

Policy

Organisational Development

11


28 OD3503 Build Up Learning Organisation and Knowledge Management ***

I & II Khalilah •3-5 Nov 2015•12-14 Jan 2016

29 OD3603 Strategic Performance Management SS, Group & B3

Khalilah •18-20 Ogos 2015•19-21 Okt 2015

30 OD3604 Kualiti Secara Menyeluruh (TQM) SS, Group, B3 & B2

Khalilah •8-9 Jun 2015

31 OD3605 Benchmarking B3 & B2 Khalilah •7-9 Julai 201532 OD3606 Suggestion Scheme III, IV & V Khalilah •22-23 Sept 201533 OD3607 Business Process Analysis with

Business Process Reengineering ***I, II & III Khalilah •2-5 Nov 2015

34 OD3608 Think Like An Expert with PDCA *** II & III Khalilah •21-22 Sept 2015•23-24 Nov 2015

35 OD3609 Productivity Improvement *** I, II & III Khalilah •15-17 Sept 2015•17-19 Nov 2015•26-28 Jan 2016

36 OD3201 Latihan bagi Jurulatih KKC Group, B3, B2 & III

Khalilah •Tertakluk kepada permintaan daripada Kementerian dan Jabatan

37 OD3204 Kumpulan Kerja Cemerlang 'Team-Based'

B2, III, IV & V Khalilah •4-7 Mei 2015•8-11 Jun 2015•7-10 Sept 2015•2-5 Nov 2015•7-10 Dis 2015•8-21 Jan 2016•1-4 Feb 2016

38 OD3205 Penyediaan Laporan dan Persembahan KKC

III, IV & V Khalilah •Tertakluk kepada permintaan daripada Kementerian dan Jabatan.

39 OD3206 Konsep KKC II, III, IV & V Khalilah •5 Mei 2015•10 Jun 2015•8 Julai 2015•18 Ogos 2015

40 CC3502 Asas Etika Mesyuarat IV & V Shawal •2-3 Jun 2015•7-8 Sept 2015•3-4 Nov 2015

TASK

Organisational Development

Quality Management

Interpersonal Skill

12


41 CC3503 Pengurusan Mesyuarat Berkesan B2 & III Shawal •8-10 Jun 2015•3-5 Nov 2015•25-27 Jan 2016

42 CC3505 Perkhidmatan Pelanggan Yang Berkualiti

III, IV & V Shawal •18-21 Mei 2015•14-17 Sept 2015•26-29 Okt 2015•23-26 Nov 2015

43 CC3506 Customer Service Essential *** II & III Shawal •4-6 Ogos 2015•9-11 Nov 2015

44 CC3201A Tekad Pemedulian Orang Ramai (TPOR) dan Manual Prosedur Kerja (MPK)

II (B2) & III Shawal •12-14 Mei 2015

45 CC3202 Service Recovery in the Public Sector ***

II & III Shawal •10-13 Ogos 2015

46 MS3507 Occupational Health and Safety B2, III, IV& V

Husseini •18-20 Mei 2015•1-3 Dis 2015

47 MS3604 Succession Planning SS & Group Husseini •6-7 Jan 201648 MS3605 Penilaian Prestasi B3, B2 & III Marhayati •28-30 Mei 2015

•11-13 Jun 2015 •27-29 Ogos 2015•3-5 Sept 2015

49 MS3607 Human Resource Management B3, B2 & III Marhayati •7-9 Sept 2015 •9-11 Nov 2015

50 MS3608 HR for Non-HR Managers B3 & B2 Marhayati •6-8 Okt 2015 51 MS3609 Competency-Based Human

Resource Management B3, B2 & III Marhayati •14-17 Sept 2015

52 MS3610 Measuring Human Capital: The Use of KPIs for Measuring Effectiveness of HR

B3 & B2 Husseini •11-14 Mei 2015•5-8 Okt 2015

53 MS3611 HR Audit B3, B2 & III Marhayati •8-10 Jun 2015 •3-5 Nov 2015

54 MS3612 Recruitment and Selection B3, B2 & III Marhayati •11-13 Mei 201555 MS3614 Analisa Keperluan Latihan B2 & III Marhayati •26-31 Okt 2015 56 MS3621 Human Resource Transformation *** II & III Marhayati •6-7 Mei 2015

•19 & 21 Nov 2015

TASK

Customer Service


Interpersonal Skill

13


57 MS3211S Pengendalian Fail dan Rekod IV & V Husseini •25-28 Mei 2015 •24-27 Ogos 2015 •14-17 Sept 2015 •19-22 Okt 2015 •16-19 Nov 2015 •25-28 Jan 2016

58 MS3506S Kemahiran Penyeliaan III Marhayati •11-14 Mei 2015 •24-27 Ogos 2015•24-28 Nov 2015

59 MS3509 Bimbingan Penggerak Negara Zikir B2, III, IV & V Husseini •6-7 Julai 2015•20-21 Okt 2015•2-3 Feb 2016

60 MS3510S Secretarial Skills III & IV Marhayati •17-20 Ogos 2015 •23-26 Nov 2015

61 MS3511S Perkeranian IV Marhayati •25-30 Mei 2015•8-13 Jun 2015 •10-15 Ogos 2015 •19-24 Okt 2015 •23-28 Nov 2015 •14-19 Dis 2015

62 MS3512S Pembantu Pejabat V Husseini •19-20 Ogos 2015•7-8 Okt 2015•7-8 Dis 2015

63 MS3513 Appreciative Inquiry *** I & II Pg Ali Noor •26-27 Jan 201664 MS3602 Managing Project B3, B2 & III Marhayati •24-29 Ogos 201565 IT3601 Effective Project Scheduling And

Monitoring *** II & III Hartini •20-22 Okt 2015

66 IT3501 Microsoft Access With Visual Basic II & III Hartini •8-13 Jun 2015 •5-10 Okt 2015•18-23 Jan 2016

67 IT3502 Easy Way to Produce Advertising/Publicities

II, III & IV Hartini •4-7 Mei 2015•14-17 Sept 2015 •23-26 Nov 2015

68 IT3503 Design Creativity for Publication II, III & IV Hartini •17-20 Ogos 2015•2-5 Nov 2015 •1-4 Feb 2016

69 IT3504 Designing like Professional II, III & IV Hartini •8-11 Jun 2015 •14-17 Sept 2015 •2-5 Nov 2015

70 IT3505 Presentation Made Easier I, II, III, IV& V

Hartini •5-7 Mei 2015 •12-15 Okt 2015 •19-21 Jan 2016

TASK

General Management

ICT

14


71 IT3506 Membuat Keputusan Menggunakan Hamparan Elektronik [Ms Excel]

II, III & IV Hartini •11-14 Mei 2015•3-6 Ogos 2015 •5-8 Okt 2015 •1-4 Feb 2016

72 IT3507 Penyediaan Efisen Dokumen III, IV & V Hartini •26-27 Mei 2015 •2-3 Jun 2015 •4-5 Ogos 2015 •3-4 Nov 2015

73 IT3510 Enhancing Presentation With New Technology (Prezi) ***

I, II & III Hartini •26-27 Mei 2015•27-28 Okt 2015 •27-28 Jan 2016

TASK

ICT



15

Pegawai yang dihubungi:Sebarang pertanyaan atau rujukan mengenai program, sila hubungi Pegawai-Pegawai berikut melalui Telefon: +673 245 2223 (5 talian) atau Faksimili: +673 242 4081 / +673 2457734.

Bil Kod Pegawai Dihubungi Samb Email

1

CED Pusat Pembangunan Eksekutif [Centre for Executive Development]

Pengiran Haji Mohd Ali Noor bin Pengiran Haji Ismail (Pegawai Latihan) 408 [email protected]

Pengiran Sarifah Ferzat binti Pengiran Haji Mohd Jaafar (Pegawai Latihan) 407 [email protected]

Hadini @ Nizamuddin bin Haji Ibrahim(Penolong Pegawai Latihan) 404 [email protected]

2

CLD Pusat Pembelajaran dan Perkembangan [Centre for Learning and Development]

Marhayati binti Omar (Pegawai Latihan) 415 [email protected]

Mohammad Shawal Nor Alifkhan bin Sharikhan (Pegawai Latihan) 422 [email protected]

Aqmal Khalilah binti Haji Md Said (Pegawai Latihan) 414 [email protected]

Haji Noor Husseini bin Haji Mohd Hussein(Penolong Pegawai Latihan) 416 [email protected]

16

Documents

Isi Kandungan - Pages - Civil Service Institute, Prime … Planner 2015.pdfIsi Kandungan SELF PEOPLE TASK Creativity and Innovation Thinking Capabilities Customer Service Self-Effectiveness