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T I U C H U N Q U C G I A

TCVN 7782 : 2014

ISO 15189 : 2012

Xut b !" 1

#H$NG TH% NGHI&' ( T) * (U C+U V,

CH-T ./NG V NNG .3C

'6 ! ! bt6 ; * #t6u!

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TCVN

TCVN 7782 : 2014

2

TCVN 7782:2014

'D !D

TE

.F6 6"u 5

.F6 E6J6tK6Lu

M1 #K= 6 P@DE 7

2 T6 !6Lu 6LR 7

TKut E KEK 7

4 (Wu "u

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48 G66

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59 CjE b^ hft

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T6Wu Ku ?

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!i K =lt tZ K[ jE K KK tK TCVN ISO|I}C 17011 teK f P?Wu "u D tK

^6 J6 @KdE tKe EK6L= ? tf

T6Wu Ku ? hKjE K= ;w DE K P =D eK K[E Kv tu? K6W 6L

P@ [E P ?Wu"u \ t6Wu Ku ? \ @KdE tKe EK6L= ? tf EK ! @KdE tKe EK6L= P@[E ?Wu "u

E !i hs tKut ?Wu "u KL tK^E

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T6Wu Ku ?

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8

\ E !i t6f KK P K6L= D D tK

2

T ;^ K bP z!t 6t!{

T ;^ K bP Eu? K6= z6t6! 6t!{

aKE hft

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D tKv K =lt te hKjE ^6 q[E hKP \ hKE tK= K6fu tK tKeKK`@ Kp ^6 J6 tnE t_FE

K`@ D tK

CH TH%CH 2: aKE tK= K6fu tK @KD tKul !6 =Ru b "u

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7

Xrt EK6L= zq=6t6{

T@ K`@ P tK tP K= =D eK qP K E6P t K P t_E \ =lttKul teK

CH TH%CH 1: TE =lt ;^ Ku?W EK ze D K_ 6 ;6K{v qrt EK6L= ! tbl Kt lE \ =lt ;^

@Kr@ tKwv

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ISO 9000:2007

TCVN 7782: 2014

10

11

#KdE qrt EK6L= ? tf z=6! !bt? |!66! !bt?{

#KdE qrt EK6L= kE K 6L qrt EK6L= ;6K Kv 6 ;6Kv =6 KKv K Kv =6 K

Ku?ft Kv Ku?ft Kv !Y ;6Kv tf b Kv bLK Kv 6 tu? K qrt EK6L= P=Ru bLK @K=

!? tn p tK E_F6 K= =D eK uE @ tKjE t6 K Pv

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14

QuP txK ;u qrt EK6L= z@;tBq=6t6 @;;;{

G66 Ku @K teK z@;t!?t6! @K;{

QuP txK t6f@ ;u 6L qrt EK6L= b Eo= q= qrt hft

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Ku b Ew6 tJ6v K _` t6f@ Kv b6 @KdE tKe EK6L= J6 =D eK qrtEK6L=

17

QuP txK z@;;{

T@ K`@ P Kt lE !6W

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TCVN 7782: 2014

12

20

HL tK^E

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#KdE qrt EK6L= bW E6 p6 =Ru _` Ew6 f qrt EK6L=

CH TH%CH : #KdE qrt EK6L= tK= K6fu ! @KdE qrt EK6L= _` !]K !iK Ew6 =Ru K =Ru

f qrt EK6L= K hK6 P qrt EK6L= tK_FE E? hKjE tK tKi K6L

_` #KdE qrt EK6L= tK=K6fu ? hKP J6 @KdE qrt EK6L= tK b Eo= K D ? tf jE lEv@KP@ ?v ;E ! uE tK_ K

=lt p ; tuE t= z"u ]{ = 6L Ew6 =Ru ! tK ?Wu "u tZ K[ KtK

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tKi K6L

CH TH%CH 1: TKut E _` h6= t qP K _` ;w DE K =lt txK tEt_pE [E

CH TH%CH 2: V6L h6= t qP K tK b Eo= P Kt lE K_:

B teK tP tK @K_pE @KP@ hKP~

B ; ;PK =lt

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tP lE hKP tK K K_E t6Wu i tJ6 Kt !_`E jE 6L \ K~

{ hK6 P quE lt t6= !`6 eK K tK tKx P quE lt ? @K6 _`jE b^ =lt

PK lE ]6 tKeK K`@~

{ P tK\ tD tKeK K`@ = b E K 6W qw !Y P =Ru !? tn E_F6v=j K tK6

K6 tK P ?Wu "u @KP@ !ut K6L KK~

{ u? tx 6L b =t tKjE t6

4114 T_E hK|@KdE qrt EK6L=

#KdE qrt EK6L= @K6 _` 6u KK b6 =lt K K6u E_F6 E!i tPK K6L=

_` \?

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KK KeKv p ; @KD D K= ; ;[ hKc lE oE bLK K P KuE [E

] P tKc tKu KeK tK[v hK6 ?Wu "u~

{ = b ;^ !_`E K 6W tKeK K`@ _` E6P Dv t tK ?Wu "u

E !iuE @ P K D @KdE qrt EK6L= ? tf P@ [E Ku "u ?Wu "u \ E_F6;w DE~

{ = b 6L tKi K6L KeK ;PK Kt !_`E~

{ tKi K6L =j6 t_FE @KdE qrt EK6L= t tK E J6 P tKiKK t^t P ?Wu

"u tKeK K`@~

TCVN 7782:2014

15

>{ E 6 td K_ =lt tKK 6W E@ @K" tE l6 E K 6W ? tf KP p ; _`

@KD D hK6 tK tKeK K`@~

E{ = b _ P t_ != ;E !6W

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!{ E6P= ;Pt tt P jE 6L tE @KdE qrt EK6L= qP K P tKjEt6 !6W

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K{ = b E tt K ;i u E !i tKi K6L P K6L= D _` @KjE zq=

51M{~

6{ = b ; P Euo !i tKeK K`@ zq= 51v 52 5{ tK

t6f KK P KtlE t_J qrt EK6L=v qrt EK6L= ;u qrt EK6L= zq= 54v 55 57{

4122 NKu "u \ E_F6 ;w DE

.]K @KdE qrt EK6L= @K6 = b E P K D \ @KdE qrtEK6L=v b Eo=

K D t_ K D E66 P@v P@ [E P Ku "u \ bLK K KEE_F6 ;w DE

K D \ @KdE qrt EK6L= zq= tKW= 44 414{

412 CKeK ;PK Kt !_`E.]K @KdE qrt EK6L= @K6 qP K =D eK \ KL tK^E

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.]K @KdE qrt EK6L= @K6 = b E 6L KK K KL tK^E

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4127 NE_F6

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{ =j t u t P =^6

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KK K_ =lt @K" \ KL tK^E

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K{ CP t6 !6Lu @K6 _` q= qrt K h @ Kt J6 t" ;ut = b EKE R u? tx

;i @Kk K`@ J6 =D eK

6{ CP t6 !6Lu !6 tKF6 _` h6= ;Pt _` EK6 E? PK u ! !6 tKF6

{ %t Kt =lt b ; \ t6 !6Lu !6 tKF6 _` h6= ;Pt @K6 _` !_u !6 tE =lthKE tKF6

E6

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{ aKPK KE E_F6 ;w DE @K6 _` tKjE bP =6 ;6 hKP ; J6tKc tKu tP

lE f hft { #K6 6L R f =6 jE 6L _` @KdE qrt EK6L= Ku? tJ6 @KdEqrt EK6L= tK=

K6fu K K t_

CH TH%CH 1: aKPK KE E_F6 ;w DE tK b Eo= P bP ; !=;Ev tZ K[ K= ; ;[

hKcv tZ K[ K p

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K K_E

45 Xrt EK6L= tKi K6L b6 @KdE qrt EK6L= tK= K6fu

451 .i K PK E6P @KdE qrt EK6L= tK= K6fu K t_

#KdE qrt EK6L= @K6 tK\ tD E b !i K PK E6PP @KdE qrt EK6L=

tK= K6fu K t_ qrt EK6L=v KE E_F6 _ P Y h6f 6 E66P tKw EK6L=

@K[ t@ tE =6 !K i

TK\ tD @K6 = b P 6u h6L _J6 ? _` P@ [E

{ #KdE qrt EK6L=v J6 ;i oE Y \ E_F6 ;w DE P K D @KdE qrtEK6L= hK6 tKeK

K`@v tPK K6L= !i K @KdE qrt EK6L= tK= K6fu K t_ v tK 6

Kt !_`EtKi K6L = b @KdE qrt EK6L= tK= K6fu K K t_ \ E !itKi K6L

P qrt EK6L= tK ?Wu "u

b{ CP tKc tKu J6 P @KdE qrt EK6L= tK= K6fu t_ _` q= qrt PK E6P K

h = b E P l6 uE !6W

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aK6 @KdE qrt EK6L= Ew6 =Ru Ku b bP Pv tKx @K6 _ tt P ?fu t^" tK6ft tE

bP P hft

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_` u? tx

TKjE t6 =u KE @K6 =j t P ?Wu "u ^6 J6 ; @K= K K D _`=u

#KdE qrt EK6L= @K6 E6P= ;Pt 6L tKi K6L \ P K uE @ = b

E P K DK ; @K= =u P@ [E @Kk K`@ J6 P t6Wu Ke ] Wu

47 gK D t_

#KdE qrt EK6L= @K6 ;m@ qf@ t Z6 J6 E_F6 ;w DE K D qrtEK6L= KE

;u:

{ t_ 6L !i K P qrt EK6L= ;w DE P K Dv b Eo= !6=Ru ?Wu "u

TCVN 7782:20142

zq= tKW= 54{v K K != ;E P E6J6 K \

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#KdE qrt EK6L= @K6 =lt tK\ tD E b K b6ft

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bP P h6= t K[E Kv P q= qrt \ !]K @KdE qrt EK6L=v PKE6P l6 bl

bW E6

aK6 qP K _` ;i hKjE @Kk K`@ tE

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#KdE qrt EK6L= @K6 qP K KK lE !6 bc Eu?W K E? ;i hKjE@Kk K`@ t6=

K= E En ;i qut K6L \ KE CP KK lE @KdE En @K6t_pE q[E J6 tP

lE \ P t6= #KdE qrt EK6L= @K6 =lt tK\ tD E b :

{ q= qrt P !6Lu tKjE t6 \ @KdE qrt EK6L= qP K p6 ;i hKjE@Kk K`@ t6=

tK to t6~

b{ qP K Eu?W K \ ;i hKjE @Kk K`@ t6= ~

TCVN 7782:2014

25

{ PK E6P ;i " tK6ft \ KK lE @KdE En E K 6L qut K6L\ ;i hKjE

@Kk K`@~

{ qP K tKi K6L KK lE @KdE En " tK6ft~

{ EK6 !6 P hft { q= qrt !6 K6Lu !i \ KK lE @KdE En ] tKi K6L

CH TH%CH: HK lE @KdE En ! =lt

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lE PK E6Pv KK lE hKm @KD KK lE @KdE Env K_ ]_` Wu tE KeK

;PK Kt !_`E P =D t6Wu Kt !_`E CP KK lE 6 t6f _` K_JE P !K i

_u t6W Kt i tW P PK E6P \6 CP hf KK KK lE 6 t6f@K6 _` t6

hK6v EK6 tKK b tKi K6L =lt PK tKeK K`@ H6Lu !i \ PKK lE tKi K6L

_` qP K tKjE

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tK^E

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6{ Ko ;p b _E tK6ft bv b Eo= P Ko ;p K6Lu Ku l6 bl bW E6~

{ P K[ E K6Lu Ku Ku? Z6 P tK= ;^~

h{ Ko ;p h6= ;Pt Kt !_`E~

!{ Ko ;p P bt tK_FE KK lE _` tKi K6L~

={ Ko ;p P ;i ^ KK lE _` tKi K6L~

{ Ko ;p

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txK K t` _` t6f KK tK =lt PK tK[ P@ [E Ku "u ?Wu "u \KE E_F6

;w DE~

b{ = b ;i @Kk K`@ J6 KL tK^E

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28

tKu tK@ P KK lE _` tKi K6L

4144 CP qut \ K 6W

.]K @KdE qrt EK6L= @K6 hKu?f hKeK K 6W E E@ Y h6f 6t6f P hKe K

K D \ @KdE qrt EK6L= CP qut ; _` PK E6Pv tKi K6L fu tKeKK`@ @K Ko6

!6 K K 6W Ho ;p P qut KK lE tKi K6L \ !]K @K6 _`u? tx

4145 PK E6P l6 bl

#KdE qrt EK6L= @K6 tKi K6L P ul PK E6P l6 bl tK tKF6 E6 ] _`KK K

qP K q= P Kt lE tE KL tK^E

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.i K PK E6P 6W t6f KK PK E6P @K6 = b teK hKPK

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QuP txK h6= t P K ;^ Kt !_`E @K6 _` KK Kv tE b Eo=6L tK6ft !@ P

=D t6Wuv @K_pE @KP@ !uv E66 tKeKv P E6J6 Kv hf KK KK lE !_FE tKF6 E6

tKi K6LCP K ;^ ? @K6 _` q= qrt !6 K h = b K KE t6f@ tD @KkK`@

CH TH%CH 1: CP K ;^ Kt !_`E tK 6 P

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4151 aKP6

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f KL tK^E

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_` K tKK tE =lt hKE tKF6 E6 qP K

5 (Wu "u hs tKut

51 NK ;i

511 aKP6

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TCVN 7782: 2014

2

#KdE qrt EK6L= @K6 uE @ P hK t K tt P K 6W bEo= P !K i

;u:

{ KL tK^E

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{ q= qrt P Ko ;p jE 6L~

{ PK E6P hs E E66 { tKi K6L qrt EK6L= tW P =Ru _` uE @ b6Ltv e D K_P =Ru _` qrt

EK6L= t_J ?v t !6Lu ; ;PK !6W @KdEv K P =Ru K6

CH TH%CH 2: V6L PK E6P E !i PK E6P Ku?W =j " _` tK6ft hf6WE @Kk K`@ J6 =D

eK

517 X= qrt hft

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CP Ko ;p ? @K6 ; K KE E_F6 !6W

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p ; KeK \ @KdE qrt EK6L= fu v e D qrt EK6L= KK t6 K KbLK K z#OCT{

_J6 ;i

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K_E f Kt !_`E \ hft

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CH TH%CH: 'lt 6 hK_ i tK " P tK6ft b tKeK K`@ K 6L Ko6 ;[~ tK P@ DE P

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K =[ l K6 6 \ tf b =Pu P 6 ;6K tv @K teK !6Lu tn P@K [E E66 txK ti q=

qrt P hft

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CH TH%CH: (Wu "u ? _` P@ DE ^6 J6: P tK6ft b _` ;w DEtE @KdE qrt EK6L=v tK6ft b

K =_` K tK6ft b _` ;w DE hft K`@ K P tK6ft b 6 lE \ P p

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Ku t_J @K6 _` @ Kt KeK qP~

>{ P b6L @KP@ t E En ;i 6u KK K E6 = tK != =tK6Lu !i P

hft

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8

aK6 tK6ft b b !6v @K6 EnE Kt lE EK6 K] E #KdE qrt EK6L= @K6= b E

tK6ft b !6 hKjE _` ;w DE K f hK6 _` ;w K _` tK K6L bE6L h6= t

P t6Wu Ke K@ K ]

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E{ P K_JE R \ K ; qut~

K{ Ko ;p qP K ;i EK6L= tKu b "u \ tK6ft b ;w DE hK6tK6ft b _` K@

@KdE qrt EK6L=~

6{ tKi K6L b _E hf KK b _E @KdE En~

{ Ko ;p teK E \ tK6ft b K= qP K ;i tKeK K`@ ;w DE \ tK6ftb~

h{ KcE K K ;i ^v tK? Z6 K ;w K tK6ft b

Ho ;p teK E _` @ 6= { " b Eo= b ; \ P bP P|E6?K[E K \

tt P !" K6Lu Ku |K h6= K b Eo= E? tKPEv tKF6 E6 hft

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\ K ; qut

52 TKu^ tKw t t_ t6Wu K B h6= t EK6L= tKu

'6 jE tK[ =J6 \ P bl h6t qrt EK6L= ;i tK? Z6 P !6tKu^ tKw K

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EK6L= NKE Ko ;p ? @K6 b Eo=v K_E hKjE E6J6 Kv KE =D ;u:

{ K E tKu^ tKw K t t_ t6Wu K~

b{ tW K ; qut =] ;^ `t K ;^ !j~

{ tKjE t6 !6W KL J6 E_F6 uE @ K K ; qut~

{ E? Kv E? Kft Kv E? _ ;w DE v fu tKv E? t !6Lu_` _

hKc6 ;w DE~

{ 6u h6L hK6 K ze D: _` K@ K K b K_ KcE{~

>{ P K_JE R \ K ; qut~

E{ Ko ;p qP K ;i K@ K b "u \ tKu^ tKw K t t_ t6Wu K K ;wDE~

K{ Ko ;p teK E qP K ;i tKeK K`@ ;w DE tKu^ tKw K tt_ t6Wu K hK6 _

;w DE

aK6 @KdE qrt EK6L= ;w DE tKu^ tKw ] _` @K Kf K ; qut tE@KdE qrt EK6L= tKx

Ko ;p @K6 b Eo=v E6 P tKjE t6 tWv K R f E_F6 K KE E_F6tKi K6L ;i

Ku b E? Ku b

54 QuP txK t_J qrt EK6L=

541 aKP6

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{ P qrt EK6L= _` uE @ b6 @KdE qrt EK6L= b Eo=v fu tKeK K`@vtKjE t6 !6W

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54 TKjE t6 b6u =Ru ?Wu "u

y6u =Ru ?Wu "u K b 6L tw t_pE _pE " @K6 K t^E KP l6 uEv K_E

hKjE E6J6 K :

{ K E bLK K b Eo= E6J6 teKv E? ;6K K !6W !| te \bLK K

K E p Kt bLK K~

CH TH%CH: NK E u? Kt b Eo= K K bE K P6 |K KK ;^ K_ ;^ bLK

6L K ;^ ;[ hKc P K

b{ tW K K E u? Kt hKP \ bP ;sv tuE t= ? tf K E_F6 _`\?

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CH TH%CH: gE b6u =Ru ?Wu "u ze D E 6L tw K E6?{ PK tK[t Z6 P ?Wu "u

J6 @KdE qrt EK6L= " _` qP K bE 6L tK !u J6 E_F6 ;w DE PK D \ @KdE

qrt EK6L=#KdE qrt EK6L= @K6 tK\ tD E b !6W

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pv " ;i E66 tKeK K6 t6ft Kpv tE =lt ;^ t_FE K`@v @K6 ;i oE YbE b

TE KE t_FE K`@ hK @ ;i oE Y hKjE tK tKi K6L _`vtE KE K K

? tK K@ K _` tKi K6L P tK\ tD " tK6ftv =6 ! KE !`6Kt K bLK

K

CH TH%CH 2 #K6 ;i 6WE t_ @Kk K`@ tE

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DE tKu^ ztKF6 E6 \ !6u u^6 kEv tKF6 E6 nE ;w DE tKu^{v !?=Ru tK P

hKE tKF6 E6 K tK tKF6 E6 K t_Jv ~

{ P K_JE R !? =Ru =Pu b "u P =Ru hKjE @K6 =Pu kE J6 =j

t DE DK[ =Ru b "u P @KD h6L " tK6ft hKP~

{ tE t_FE K`@ P =Ru b "u _` tKu tK@ ! =lt @K" \ tKiKK != ;E tKx

tKjE t6 P K_JE R !6W

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{ tE hKE tKF6 E6 @Kk K`@ J6 teK Kt \ qrt EK6L= _` ?Wu "u

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{ Tt P =Ru K _` @K6 EK6 ;Z t6f@ Kv b6u =Ru EK6 t6f txKjE 6Lv =P?

teK K KL tK^E tK ^6 K6fu _` hKP NE? tKPE tKF6 E6 t6f@K |K

E hY =Ru @K6 _` EK6 !6 Nfu tKv u K6Lu K b6ft E_F6 K =RuE _`

EK6 !6

{ NE_F6 _` \?

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55 QuP txK qrt EK6L=

551 .i Kv h6= t qP K qP K E6P t ;w DE \

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#KdE qrt EK6L= @K6 !@ tKK b P

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aK6 KE tK? Z6 ^6 J6

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#KdE qrt EK6L= @K6 q= qrt f l hKjE = b hK6 6 E66 PE6P t 6 !_`E _`

TK ?Wu "u tWv @KdE qrt EK6L= @K6 ; _J !_`E l hKjE = b K KE

E_F6 ;w DE @KdE qrt EK6L=aK6 P qrt EK6L= b Eo= =lt b_J K_E hKjE bP P E6P t 6 !_`E _` tKx @KdE

qrt EK6L= @K6 teK tP l hKjE = b \ b_J tE t_FE K`@ eK tE 6L

PK E6P l t6 ? \

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;w DE{ @K6 t_pE [E J6

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={ Eu?W tm \

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5M21 aKP6

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g !6Lu h6= ;Pt Kt !_`E @K6 _` q= qrt K h @KPt K6L P qu K_JEtE Kt lE

qrt EK6L= = tK K P tE KL tK^E qrt EK6L= aK6KE qu K_JE K_ ?

_` EK6 K tKx @KdE qrt EK6L= @K6 EK6 !6 P KK lE @KdE En _`tKi K6L

CH TH%CH: CP hs tKut tK^E hW hKjE tK^E hW K h6= ;Pt

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t bl

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#KdE qrt EK6L= hKjE _` tK= hK P =Ru ; ;PK !6W @KdE K= hKEK P !" qrt

EK6L= t_J hK6 txK !6Luv = k 6L ? tK tK_FE qu?W _`tKi K6L J6 P =Ru

bLK @K=5M4 PK E6P hft

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hKP Ku ^6 J6 kE ^6 t_`E ze D E!u;{ hK6 P @K_pE @KP@ qrtEK6L= b tK? Z6

#KdE qrt EK6L= @K6 !@ tKK bv EK6 !6 v fu tKeK K`@v hKt_pE KK lE tK

P hft

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hKu?f P \ K

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yP P @K6 b Eo=v K_E hKjE E6J6 Kv KE l6 uE ;u:

{ qP K Ev KeK qP qrt EK6L= b Eo=v fu tKeK K`@v { E? !? =Ru b "u z tKF6 E6 fu !6W

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={ K b6ft P qrt EK6L= _` tKi K6L K_ ! =lt @K" \ =ltEK6W [u K K_pE

txK @KPt t6 hKjE tu?W b^ D tK Kt lE !_FE ;~

{ K b6ft zKE{ E_F6 q= qrt P hft

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bP P hft

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CH TH%CH CP =D q= qrt hK6 tKi K6L !i K ti lE bP P bEo= KE tK? Z6 tn E6P

TCVN 7782:2014

55

t t_J \ bLK K _` ?Wu "u q= qrt E6P t _` ?Wu "u ;i tK6L@ b6 K 6W @KdE qrt

EK6L=v KE K K_ E6P t j !Yv E6P t hKjE E K E6P t K bP tJ6K

b{ P t6Wu Ke _` qP K E6P t ;w DE ^6 J6 K[ E tKeK K`@ t_J hK6;w DE

qP K ;u hK6 KE tK? Z6 ^6 J6 KL tK^E tK K K_E f K[ E~

{

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Z6~

{ P =D bP P b "u E6 Eu?W tE Ko ;p hK6 P ;w Z6 _` tKi K6L

CP hft

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Kv b Eo= b tx ;w Z6 KL tK^E tKjE t6 = tK K K_E f K=; bLK K

#KdE qrt EK6L= @K6 qP K

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>{ _` tu? tx tK @K_pE tK[ = b teK t \ !6Lu tKjE t6 b Eo=

6L EK6 !6 P !6 KL tK^E P KK lE t[ tKF6 tKeK K`@ P KK lEhKm @KD~

E{ @Kk K`@ J6 P ?Wu "u \

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TCVN 7782: 2014

58

#KD !D A

ztK= hK{

'^6 t_pE

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519 Ho ;p K ;i

517 Ho ;p tK6ft b

527 Ho ;p tKu^ tKw t t_ t6Wu K

585 Nl6 uE bP P

TCVN 7782:2014

59

5 TPK K6L= \ !]K 4 (Wu "u

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M1 CuE @ Euo !i

M2 NEuo K !i 51 NK ;i

M21 aKP6

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@K=

442 X= qrt tKc tKu K D

72 T Z6 tKjE t6 J6 hKPK KE

7 TK6ft hf @KPt t6 X= tKW= 75

71 HK K tK6ft hf @KPt t6

72 "u \ tK6ft hf @KPt t6

7 "u \ tK6ft hf @KPt t6

74 X= qrt tK6ft hf @KPt t6

75 a6= t qP K tK6ft hf @KPt t6

7M XP K E6P t ;w DE \ tK6ft hf

TCVN 7782:2014

M1

@KPt t6

77 a6= ;Pt tK? Z6 \ tK6ft hf @KPt t6

74 'u KE 4M gK D t t_ =u E6

741 QuP txK =u KE 45 Xrt EK6L= \ @KdE tKe EK6L= tK=

K6fu

451 .i K PK E6P @KdE tKe EK6L=

tK= K6fu t_

452 CuE @ P hft

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522 TKw EK6L= K@ K tKu^ tKw t

t_ t6Wu K

75 S @K= uE @ K D QuP txK t_J h6= t|qrt EK6L=

QuP txK h6= t|qrt EK6L=

QuP txK ;u h6= t|qrt EK6L=

yP P hft

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525 TKu^ tKw t t_ t6Wu K

H_JE R ;w DE

52M TKu^ tKw t t_ t6Wu K yP

P ;i ^ bt !`6

8 !_FEv @K teK 6 t6f 414 PK E6P h6= t

81 aKP6

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84 #K teK !6Lu 4

85 C6 t6f

851 C6 t6f !6W tD 412 C6 t6f !6W tD

852 HK lE hKm @KD 410 HK lE hKm @KD

85 HK lE @KdE En 411 HK lE @KdE En

TCVN 7782: 2014

M4

yE A2 '^6

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411 HK lE hKm @KD 410 HK lE hKm @KD

412 HK lE @KdE En 411 HK lE @KdE En

41 a6= ;Pt Ko ;p 41 a6= ;Pt Ko ;p

414 PK E6P l6 bl 414 PK E6P l6 bl

415 X= qrt \ !]K 415 X= qrt PK E6P

5 (Wu "u hs tKut 5 (Wu "u hs tKut

51 (Wu "u KuE

52 NK ;i 51 NK ;i

5 6u h6L t6L EK6 =j6 t_FE 52 6u h6L t6L EK6 =j6 t_FE

54 #K_pE @KP@ tKw EK6L=v K6Lu Ku qP 55 QuP txK h6= t

TCVN 7782:2014

M5

K E6P t ;w DE \ @K_pE @KP@

55 TK6ft b 5 TK6ft b @KdE tKe EK6L=v tKu^ tKw

t t_ t6Wu K

5M .6W hft Ku !_FE 514 H6Lu Ku tK6ft b !6W hft Ku

!_FE

57 .? =Ru 54 QuP txK t_J h6= t

58 Qu !Y =Ru tKw EK6L= K6Lu Ku

59 = b Kt !_`E hft

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MM

#KD !D y

ztK= hK{

S ;PK TCVN 7782:2007 TCVN ISO 15189:2014

yE y1 S ;PK TCVN 7782: 2007 t6Wu Ku ?

TCVN ISO|I}C 17025:2007 TCVN ISO 15189:2014 zISO 15189:2012{

.F6 6 "u .F6 6 "u

.F6 E6J6 tK6Lu .F6 E6J6 tK6Lu

1 #K= 6 P@ DE 1 #K= 6 P@ DE

2 T6 !6Lu 6L R 2 T6 !6Lu 6L R

TKut E K EK TKut E K EK

4 (Wu "u

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TCVN 7782:2014

M7

47 gK D t_ 47 gK D t_

48 G66

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511 aKP6

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51 H_JE R ;w DE tK6ft b

514 H6Lu Ku tK6ft b !6W hft Ku

!_FE

515 y _E ;w K tK6ft b

51M yP P ;i ^ tK6ft b K6

517 Ho ;p tK6ft b

52 TKu^ tKw t t_ t6Wu K

TCVN 7782:2014

M9

521 aKP6

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5441 aKP6

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5M4 S ;PK P hft

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kE tE qP ;ut{

M TCVN M910B1 zISO 5725B1{v l KeK qP zl E l KD={ \ @K_pE@KP@ hft

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C!6|Ct6uu; Qu!6t? I=@=t;v '6 #=: 'q6 C6t?v 1995 zC6t6f Kt !_`E

!6W tD{

15 C!66! .bt? I=@=t At > 1988v US C > !

Eu!t6;v T6t! 42v#t 49v .bt? A=6 #tK!E6;t;v .bt? G! CKh!6;t 1z.bt? G!{v

CA#v NtK!v I.v 1997 zgK =D KuE @KdE tKe EK6L={

17 C!!E > A=6 #tK!E6;t;v @t6E C S@6=;:#t!; C;

Su==6;v CA#v NtK!v I.v 1999 zyP P =Ru uE tK_: TZE K`@ @K_pEtK[ bLK{

18 C!!E > A=6 #tK!E6;t;v St; > .bt? A6tt6v CA#vNtK!v I.v

199M zT6Wu Ku jE K @KdE tKe EK6L={

19 Ct6 > tK #tt6 > Hu= 6EKt; g6E6t? > tK Hu=y6E 6tK E

t tK A@@!6t6 > y6!E? '66v Ct6 Hu= 6EKt;

y6=66v 1997B04B04 zQu? _J K '66: SNO'}g Itt6!vC!!E > A=6

#tK!E6;t;v NtK!v I.v 199 zTKut E ? tf _` KL tK^E K{

21 g(yav v Vbu!? > U; 6 ';u=t #u;

g;6@t6 > >'t6!; 6 .bt? '66v }u C!6 CK= C!6 y6K=v 5z2{v@@141B17v 1997 zTn

iE ;w DE tE

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22 g(yav v OgA.v v G}NS}Nv #v HANSSONv #v H}.'v 'vaAIHO.Av

H.v aA..N}v Av USTAgv #v U.gA..v A g} V}gI}v CHv A tK

!66! !bt? 6!u6E tK !=t; > Qu!6t? A;;u > It=6t #6@K! .bt6;vHO E6!

#ub!6t6; };t '6t S6; 2 HO }'Ov A!q6v 1992 zNtE \ =

b Kt !_`E ^6 J6 P @KdE tKe EK6L= tuE E6 E6 6{

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27 }.BNAG}Hv 'v H}UCav Cv aA..N}v A 'A(NAgv v Qu!6t? S?;t=; >'6!

.bt6;: Gu6!6; > I=@!=tt6 '6t6E HOE6! #ub!6t6;

};t '6t S6; 14v HOB}'Ov A!q6v 1995 zHL tK^EKt !_`E ^6 J6

@KdE tKe EK6L= ? tf: H_JE R tKi K6L tK 6{

28 }.BNAG}Hv 'v .IN}HANv yv COgN}v Sv }..Sv g 'Ca}.VI}v Hv}tK6!

#t6 6 .bt? '66 ;6 #tK!E? HO E6!#ub!6t6; };t

'6t S6; 20v HOB}'Ov A!q6v 1999

29 }.BNAG}Hv 'v 'A(NAgv COgN}v Sv Qu!6t? S?;t=; >At=6!

;6 .bt6; HO E6! #ub!6t6; };t'6t S6; 18v

HOB}'Ov A!q6v 1998 zHL tK^E Kt !_`E ^6 J6 @KdE tKe EK6L= E66@KRu @KP@ ?{

0 GA.}Nv Sv GA'yINOv Sv y? N=!6t? TK #6t6 V!u }6?

> '6! g6E;; K 6!?v N (hv 1975 zG6P t i P K6Lu !i \

K P ? tf{1 Gu6 t tK q@;;6 > ut6t? 6 =;u=t zGU'{ yI#'v I}Cv ICCvISOv IU#ACv

IU#A#v OI'.v 1;t 6t6v 199 zt @6t 6 1995{ zH_JE Rb6u 6 l hKjE

= b {

2 Itt6! Cu6! > St6t6 6 H=t!E?vItt6! S6t?

TK=b;6; H=;t;6;v Itt6! U6 > #u A@@!6CK=6;t?v Itt6!

t6 > C!66! CK=6;t?v N=!tu >

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Itt6! U6 > y6K=6;t? '!u! y6!E? y6K=6!=!tu

!t u=t; #t! #;;: .v 1992 zTKut E K ;6K Pt6 !6Lu !6W y6K=6;t? '!u! y6!E? }?==!tuv

==t6; 1992 A=6 #;;v S g6Ev 1992 zTKut E 6={

5 Itt6! U6 > I==u!E6! S6t6;v A!!E =!tuvyu!!t6 HOv M4v

@@7M7B770v 1984 zTKut E [E Eu?W{

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74M Itt6! U6 > '6b6!E6! S6t6;v A@@ !6;t > bt6!=;v A=6

S6t? > '6b6!E?v ;K6Etv gCv 1989 zgK =D _` @KW Ku tW 6hKu{

7 Itt6! U6 > '6b6!E6! S6t6;v C!;;6t6 N=!tu >

V6u;;v 6>tK @t > tK Itt6! C==6tt Tq=? > V6u;;vaEv y;!v 1991

z#K !6 tKut E 6u;{

8 Itt6! U6 > #u A@@!6 CK=6;t?v Itt6!t6 > C!66!

CK=6;t? C=@6u= > t=6!E? =!tu > @@t6; 6 !66!!bt? ;6;

TK S6! yhv y!h!!v Oq>v 1995 zT= tmt tKut E tKut E P tKul teK tE

EK6W [u \ hK K @KdE tKe EK6L= ? tf{

9 .O}y}v G S.AGT}v S z;{v C > @t6 >6=@!=tt6 >

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40 Itt6! U6 > #u A@@!6 CK=6;t? N=!tu >;=@!6E 6 !?t6!

K=6;t? ==t6; 1990 #u A@@! CK=v M2v @@119B1208v 1990 zTKutE !? =Ru

tE K @K teK{41 Itt6! U6 > #u A@@!6 CK=6;t?v Itt6!t6 > C!66!

CK=6;t? #@t6; u6t; 6 tK !66! !bt? ;6;BI S?tq ;=t6 u!;

z==t6; 1995{v #u A@@! CK=v M7v @@15MB74v 1995 zCP tKulteK p tE

EK6W [u hK K \ @KdE tKe EK6L= ? tf{

42 ANS}Nv T#v y.ATON Vv yUN}TTv gv HUIS'ANv v QU}A.TOv 'vRAHv S

A..'ANv yv }u@ C==u6t6; C>t6 > C!66! CK=6;t?v};;t6! 6t6 >

=6! !bt6;v }u@ u! > C!66!CK=6;t? C!66!

y6K=6;t?v 5v 121B12v 1997 zCP t6Wu Ke tK6ft ?fu ^6 J6 KL tK^E #tK!E6;t; >

Au;t!6 zNATA|C#A{v '6! q=6t6

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45 NCC.S CBA: #@t6 }q=6t6 > Et t 6tK C!66!

.bt? TK6 }6t6v A@@ Gu6!6v NCC.Sv ?v #Av1997zCKu b h6= t

TCVN 7782:201475

_J tKw tE @KdE tKe EK6L= ? tf{

4M NCC.S G#2BA4: C!66! .bt? TK6! #u 'u!; utK }6t6v

A@@ Gu6!6v NCC.Sv ?v #Av 2002 zSZ t?

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V6@utuv A@@ St utK }6t6v NCC.Sv ?v #Av1998zQu? txK !? =Ru

=Pu K P bE t6W= tK =K{

52 NCC.Sv H51BAv A Qu!6t? S?;t= '! > H!tK Cv A@@

Gu6!6v NCC.Sv?v #Av1998 z'j KxK KL tK^E Kt !_`E K K= ; ;[ hK{

5 NCC.S '29BA2: #tt6 > .bt? h; >= Ou@t6!!?t6;

S }6t6~ A@@ Gu6!6 NCC.S ?v #Av 2002 zy L jE K@KdE tKe EK6L=

hKc6 b K6= tuE EK EK6L@{

54 AWtr u 2M =b 1999 !t6> ! b qrut6 ; !?;; b6!E6 =r6!

u! O6! ! r@ub!6 > !u;v I:yUTISv CAv

ASHOOgv } z;{v T6t Tqtbh > C!66! CK=6;t?v 6t6y Su; Cv

#K6!!@K6v #Av 1999 z.@ ;w DE E6P t Ku{

5M ! H!tK OE6t6v Itt6! N@@6t? N=; zINN{ >

#K=ut6!Sub;t; HOv Gv 199M zTW E6 @K6 l SutK };t A;6 I tK ;6; TK!E? OE6t6 > .bt?S6;v HO

S}AOv S6E@v 1995 z= b Kt !_`E K P _J E @KPt t6{

TCVN 7782: 2014

7M

58 HO|}UO|}CC.Sv O E @t6 6 !66! !bt6;v I: C!66!CK=6;t?v

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Gu6!6;v HO }UOv C@KEv 1991 zTKi KK t^t tE @KdE tKe EK6L= ?tf{