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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 101

    Systems Planning and Analysis

    Chapter 10

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 102

    Learning Objective 1

    Describe the relationship of

    systems analysis to systems

    development as a whole.

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 103

    Overview of SystemsPlanning and Analysis

    Systems planning

    involves identifying

    subsystems within the information system.

    Systems analysis

    begins after systems planning

    has identified subsystems for development.

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 104

    Overview of SystemsPlanning and Analysis

    Objectives of Systems Analysis

    1. Gain an understanding of the existing system (if one exists).

    2. Identify and understand problems.

    3. Express identified problems in terms of information needs

    and system requirements.

    4. Clearly identify subsystems to be given highest priority.

    Focus

    Identify critical success factors.

    Give special attention to these factors.

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 105

    Overview of SystemsPlanning and Analysis

    Cost Patterns at Varying Development Stages

    Cost in

    Dollars

    SystemsAnalysis

    SystemsDesign

    SystemsImplementation

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 106

    Systems Planning andFeasibility Analysis Phases

    4. Developing a strategic

    information systems plan

    1. Discussing and planning on

    the part of top management

    2. Establishing a systems

    planning steering committee

    3. Establishing overall

    objectives and constraints

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    Systems Planning andFeasibility Analysis Phases

    5. Identifying and prioritizing specific

    areas within the organization for

    the systems development focus

    6. Setting forth a systems proposal.

    7. Assembling a team of individualsfor purposes of the analysis and

    preliminary systems design

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    Systems Planning andTop Management

    Developing objectives and system constraints

    Developing a strategic systems plan

    Identifying individual projects for priority

    Commissioning the systems project

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    Learning Objectives 2 and 4

    Describe the various stages

    of systems analysis.

    Describe some of the human

    problems involved in

    systems analysis.

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    The Steps of Systems Analysis

    Step 2:Identify

    information

    needs

    Step 1:Surveycurrent

    system

    Step 3:

    Identifysystems

    requirements

    Step 4:

    Systemsanalysisreport

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    Phase I: Survey the Present System

    Gain a fundamental understanding of

    the operational aspects of the system.

    Establish a working relationship with users.

    Collect important data.

    Identify specific problems.

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    Phase I: Survey the Present System

    Communication Gap Problem

    Systems Analyst

    Management

    Resistanceto change

    Jobsecurity

    Uncertainty

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1013

    Phase I: Survey the Present System

    Get to know as many people involved

    in the system as soon as possible.

    Communicate the benefits

    of the proposed system.

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1014

    Phase I: Survey the Present System

    Sources for gathering facts

    Analysis of survey findings

    Inside

    Outside

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1015

    Phase II: IdentifyInformation Needs

    Identify the managers primary job responsibilities.

    Identify the means by which the manager is evaluated.

    Identify some of the major problems the manager faces.

    Identify the means by which the manager

    evaluates personal output.

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1016

    Phase III: Identify theSystems Requirements

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1017

    Phase IV: Develop aSystems Analysis Report

    What are key elements of this report?

    A summary of the scope and

    purpose of the analysis project

    A reiteration of the relationship of the project to

    the overall strategic information systems plan

    A description of any overall problems

    in the specific subsystem being studied

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1018

    Phase IV: Develop aSystems Analysis Report

    A summary of the decisions being made

    and their specific information requirements

    Specification of system performance requirements

    An overall cost budget and timetable

    Recommendations for improving the existing

    system and modifying objectives

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1019

    Learning Objective 3

    Discuss the major techniques

    for gathering and organizing

    data for systems analysis.

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1020

    Techniques for Fact Organization

    WarnierOrr Illustration

    Due date > = Discount =Determine todays date percent discount gross amount

    Compute Due date < Discount = 0total amount todays datedue forinvoices Amount due =

    (n) gross discount

    Accumulate totalamount due

    +

    h f h

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1021

    Techniques for GatheringFacts for Analysis

    Closed-ended questionnaire

    Open-ended questionnaire

    Structured interviewDepth interview

    Document reviews Observation

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1022

    Techniques for Fact Organization

    Flow charting

    Functional analysis

    Matrix analysis

    Decision analysis

    Work distributionWork measurement

    Hierarchical function

    Narratives File/report summaries

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    St i St t d

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1024

    Steps in StructuredSystems Analysis

    Develop logical data flow diagrams

    Define data dictionaries

    Define access methods

    Define process logic

    P h i S t

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1025

    Purchasing SystemContext Diagram

    Purchasingsystem

    Stores

    Requisition

    Vendors

    Purchaseorder

    Purchasedetails

    Purchasefile

    E i f P h i

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1026

    Expansion of PurchasingSystem Context Diagram

    Stores

    Validaterequisition

    Vendors

    Requisition

    Requisitiondetails

    Purchaseorder

    Purchasefile

    Preparepurchaseorder

    Details

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1028

    Learning Objectives 5 and 7

    Describe the various steps

    involved in specifying

    systems design alternatives.

    Describe the content of a

    systems design proposal.

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1029

    Steps in Systems Design

    Systemsimplementation

    Systemsreview and

    control

    Systemsplanning

    and analysis

    Systems DesignEvaluatevariousdesigns

    1 Preparedesign

    specifications

    2 Systemsdesign

    specifications

    3

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1030

    Evaluating Design Alternatives

    Enumeration of design alternatives

    Describing the alternatives

    Evaluating the alternatives

    Preparing design specifications

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1031

    Design of System Elements

    Reportsand otheroutputs

    Databasedesign

    Specify

    processing

    Specifyinputs

    Controlconsiderations

    Type of controlFunction of control

    Applicable systems component

    P epa ing and S bmitting

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1032

    Preparing and SubmittingSpecifications

    What should the design proposal include?

    Specific timetables for completion Budget

    Description of personnel requirements

    Flowcharts Other diagrams

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1033

    Learning Objective 6

    Discuss the various

    considerations relevant

    to preparing design

    specifications.

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1034

    Design Considerations

    System Element Design Consideration

    Outputs (report or document) Cost effectivenessRelevanceClarity

    TimelinessDatabase Cost effectiveness

    IntegrationStandardizationFlexibility

    SecurityAccuracyEfficiencyOrganization

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1035

    Design Considerations

    System Element Design Consideration

    Data processing Cost effectivenessUniformityIntegration

    AccuracyData input Cost effectiveness

    AccuracyUniformityIntegration

    Controls and security measures Cost effectivenessComprehensivenessAppropriateness

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1036

    Learning Objective 8

    Summarize several majordesign techniques.

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1037

    Design Techniques

    Forms design

    Database design

    Systems design packages

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1038

    Learning Objective 9

    Discuss the usefulness ofsystems design packages.

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1039

    Systems Design Packages

    Data flow diagrams

    Narrative documentation

    Screen and report prototypes

    Data dictionary descriptions

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1040

    Choosing Software and Hardware

    What are some advantages of

    purchased software packages?

    They are cheaper.

    They are already debugged.

    Trials of the product can be made prior

    to investing a great deal of money.

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1041

    Choosing Software and Hardware

    What is the main disadvantage of

    purchased software packages?

    They rarely exactly meet a companys needs.

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1042

    Choosing Software and Hardware

    It is usually safe to be content with the

    hardwareon which that software runs.

    It is recommended to get machinery

    that is upwardly compatible.

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1043

    Real Systems Life Cycle

    DisillusionmentTotal

    confusionWild

    enthusiasm

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1044

    Real Systems Life Cycle

    Search forthe guilty

    Punishment ofthe innocent

    Promotion ofnonparticipants

    Communication Problems in

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    2004 Prentice Hall Business Publishing,Accounting Information Systems, 9/e, by Bodnar/Hopwood 1045

    Communication Problems inSystems Development

    As proposedby the user

    manager

    As approvedby the steering

    committee

    As structuredby the dataadministrator

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    End of Chapter 10