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L/O/G/O Chapter 3 Office Documents 事事事事

L/O/G/O Chapter 3 Office Documents 事务处理. Notices The major role of a business assistant is to help the manager to deal with various office work, so his

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Page 1: L/O/G/O Chapter 3 Office Documents 事务处理. Notices The major role of a business assistant is to help the manager to deal with various office work, so his

L/O/G/O

Chapter 3

Office Documents

事务处理

Page 2: L/O/G/O Chapter 3 Office Documents 事务处理. Notices The major role of a business assistant is to help the manager to deal with various office work, so his

Notices

The major role of a business assistant is to help the manager to

deal with various office work, so his or her job duties are

multifaceted. A business assistant is not only someone who

receives calls, sends faxes, makes copies and files the

documents, but someone who should be good at scheduling,

organizing and drafting. The basic writing scope in the office work

covers notices, memos, reports and minutes etc.

After studying this chapter, you will be able to:

◇ write notices.

◇ write memos.

◇ write business reports.

◇ write minutes.

◇ Know something about a business meeting.

Chapter 3 Official Documents

Lead-in

Page 3: L/O/G/O Chapter 3 Office Documents 事务处理. Notices The major role of a business assistant is to help the manager to deal with various office work, so his

Notices

Notices1

Memos2

Business Reports3

Minutes4

Chapter 3 Official Documents

Contents

Business Meeting5

Page 4: L/O/G/O Chapter 3 Office Documents 事务处理. Notices The major role of a business assistant is to help the manager to deal with various office work, so his

Notices

j

In this module, you are expected

Module 1: Notices

ObjectivesObjectives

to learn about the format and contents of different types of notices;

to write appropriate and effective notices on different occasions, such as opening, premise change, meetings, matches, and lectures.

Page 5: L/O/G/O Chapter 3 Office Documents 事务处理. Notices The major role of a business assistant is to help the manager to deal with various office work, so his

Notices

There is a franchised store of Sunshine Cashmere Co. Ltd. i

n Yongxing Road, Hangzhou, which sells retails to individual cu

stomers. Due to the development of the business, Mr. Jiang has

planed to move it to a larger premise, that is, No. 18 Qingchun

Road, Hangzhou from May 1, 2009. So, Qiu Xiaoyun is asked to

write a notice to inform the customers the news of removal and t

he price cutting as well.

Task

Your Try Your Try1

Page 6: L/O/G/O Chapter 3 Office Documents 事务处理. Notices The major role of a business assistant is to help the manager to deal with various office work, so his

Notices

What are the components of a notice?

What are the requirements on the language of a notice used?

You are divided into several groups.

Discuss and compare each other’s

notice and decide whose notice is

the most appropriate. The teacher

should report to the class why it is

the best. When you are discussing,

you should pay attention to the

following hints.

Notes:

What’s the purpose of writing a notice?

Communicative Activity Communicative Activity2

Page 7: L/O/G/O Chapter 3 Office Documents 事务处理. Notices The major role of a business assistant is to help the manager to deal with various office work, so his

Notices

1. What’s the purpose of writing a notice?

The purpose of writing notices to tell people something. It may

be what is going to happen, or sometimes, what has already

happened. In this task, the purpose is to inform the public a

premise change.

2. What are the components of a notice?

A notice should tell people the activity, the time, the place, and

other details.

3. What are the requirements on the language of a notice used?

Separate line, passive voice, positive tone, imperative

sentence, set-expression is more often used in a notice.

Communicative Activity Communicative Activity2

Page 8: L/O/G/O Chapter 3 Office Documents 事务处理. Notices The major role of a business assistant is to help the manager to deal with various office work, so his

Notices

• Sunshine Franchised Store Removal Notice• Please kindly notice that our Sunshine Franchised Store in

Yongxing Road will be relocated to the following address with effect from May 1, 2009.

• New Address: 18, Qingchun Road ,• Jianggan District,• Hangzhou, Zhejiang.• Telephone numbers & fax numbers remain unchanged.• Customers can still do their shopping at a temporary locati

on in Yongxing Road till April 25. There will be some price cutting on the products on sale.

Sample Analysis

Heading

Body

Page 9: L/O/G/O Chapter 3 Office Documents 事务处理. Notices The major role of a business assistant is to help the manager to deal with various office work, so his

Notices

•Thanks for your kind attention and continuous support.Name and position of the person who wrote it•With warmest regards,•Thomas Jiang•General Manager•Sunshine Cashmere Products Co. Ltd.Issuing date•April 15, 2009

Sample Analysis

Issuing date

Name and position of the person who wrote it

Page 10: L/O/G/O Chapter 3 Office Documents 事务处理. Notices The major role of a business assistant is to help the manager to deal with various office work, so his

Notices

The definition of Notices

Notices are effective means of written communication to provide infor

mation to the public. There are two main types of notices: notices prin

ted to be circulated among parties concerned and notices intended to

be pinned on a notice board, which are referred to be as announceme

nts. Like memos, notices are sent to reach a lot of people; however, t

here is no direct line of communication from the writer of the people

who read it.

Summary

Page 11: L/O/G/O Chapter 3 Office Documents 事务处理. Notices The major role of a business assistant is to help the manager to deal with various office work, so his

Notices

The format of Notices

• A notice requires a clear heading at the top, followed by the main body separated into paragraphs, that is, the detailed information of the notice. It must have the name and position of the person who wrote it, to ensure that the notice is displayed attractively and acted upon where necessary. The issuing date of the notice is at the bottom, but not comp

ulsory. • Sometimes, the notice adopts a phrase-like patter

n, with each line telling different information, such as the occasion, the time and the place etc.

Summary

Page 12: L/O/G/O Chapter 3 Office Documents 事务处理. Notices The major role of a business assistant is to help the manager to deal with various office work, so his

Notices

• The purpose of writing notices• As one of the most commonly used practical writing, the purpose

of writing a notice can be various, from announcement of a meeting, a match, a lecture, a seminar, to an opening, an office removal, even to caution on the thieves and safety regulations etc.

Summary

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Notices

The language and tone of notices • The use of English in notices should be concise, business-like,

and polite. Here are some tips:• 1) Write in simple English throughout the notice.• 2) Make the heading or opening eye-catching and stimulating.• 3) Use full sentences for the text of the notice.• 4) Avoid long, rambling paragraphs and keep the notice as brief

as possible.

Summary

Page 14: L/O/G/O Chapter 3 Office Documents 事务处理. Notices The major role of a business assistant is to help the manager to deal with various office work, so his

Notices

You are provided some notices to learn by yourself. You can make

mini comparison on the samples according to what have been taugh

t.

Individual Study

Tips

In terms of their layouts, the previous two notices adopt sentences to tell the information, while the last three use phrases. If the phrase-like pattern is used, every part in the notice should be centered. As far as their contents concerned, they have different topics and purposes. Notice 1 is to publicize a company policy; notice 2 is to announce a cheque lost; notice 3 is on the showing of a movie; notice 4 is about a meeting; and the last one is about a lecture.

Page 15: L/O/G/O Chapter 3 Office Documents 事务处理. Notices The major role of a business assistant is to help the manager to deal with various office work, so his

Notices

Directions: In part , you have written the notice of the removal, now you Ⅰare required to revise your own work according to the 5-C principles in the

table.

Practices

Revising Revising1

Purpose Clarity Have you made the purpose clear?

Layout CorrectnessDoes the layout conform to the requirements?

Language ConcisenessHave you used the proper punctuation, words, sentence and paragraphs to express yourself?

Content Completeness Have you included all the points?

ToneCourteousnes

sHave you shown your politeness all through the writing?

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Notices

1)All the staff and workers are requested to be present on time.所有的职工都必须按时到会。 2) We would like to take this opportunity to inform you of another change that has taken place in our salon.

趁此机会告知您我店的其他新动态。 3) Goods of high quality will be supplied at reasonable prices, and every effort will be made to provide our customers with a good and enjoyable shopping environment. 所有货物价廉物美,并且我们将尽力为顾客提供一个良好的购物环境。

Practices

Translating Translating2

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Notices

4) We are pleased to inform you that A has merged with B under the new firm name of C which will come into effect on January 1, 2008. 我们高兴地通知你, A 与 B 已合并,新公司名为 C ,合并将于 2008 年 1 月1 日生效。 5) Effective as of June 1, 2006, all full orders received for six week delivery will be billed as follows. 从 2006 年 7 月 1 日起,所有接到的交货期为六周的定单的价格变动如下。6) 我们感谢您的关注,并为给您造成的不便表示歉意。 We thank you for your attention and sorry for any inconvenience.

7) 钱票当面清点,离柜概不负责。 Please Check and See if the Money is Right. We are Not Responsible after You Leave the Store.

Practices

Translating Translating2

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Notices

8) 全体员工请注意,新的时间表从 2009 年 5 月 1 日起实行。 All staff are required to note that the new timetable comes into effect from May 1, 2009.

9) 明天的部门会议因举办讲座延期召开,特告。 Please note that tomorrow’s department meeting has been put off because

of the lecture.

10) 我们将从 2010 年 1 月 1 日起开始营业。 We shall be in operation from Janauary 1, 2010.

Practices

Translating Translating2

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Notices

Directions: There is a notice to publish on the China Daily. The Chinese version is as follows. Drop an English notice according to what you have learned.

Practices

Writing Writing1

Page 20: L/O/G/O Chapter 3 Office Documents 事务处理. Notices The major role of a business assistant is to help the manager to deal with various office work, so his

Notices

通知 主营家用电器进出口业务的福马贸易有限公司定于明日( 11 月 8 日)开业,开业头三天所有商品一律八折,大型货物市内费送货上门。 欢迎广大新老客户光临惠顾!

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