Added Services Lucid is an ISO9001 cer fied supplier to the IT Channel that specialises in providing temporary, project and backfill IT Consultants and Engineers.  

Lucid is an invisible and anonymous value added supplier that helps our channel  partner clients maximise profitability whilst keeping control of projects. We expand your  resource pool of  specialists  exponen ally,  allowing  you  to quote  for  and win more projects without the risk and cost associated to outsourcing parts of a project to a poten al compe tor. We will assist you with the bidding process,   manage and schedule relevant projects and support you  through  to final delivery. You only ever pay for the  individuals your clients use on a project (which will enable you to make great  levels of profit). We supply: IT project delivery, technical employment services and temporary contracted staffing solu ons within the IT channel across the UK and Europe.  Lucid  works  very  closely  with  clients  and  consultants  to  provide:  Consultancy,          management,  development,  migra on,  integra on,  administra on  and  support based specialists across the whole spectrum of technologies and skills including:  (but not limited to) Mainframe, mid‐range, infrastructure, networking, data analysis  & management, server, telecoms, security, messaging, virtualisa on, end user,  databases,  support,  administra on, web  design/development,  so ware,  hardware, cloud, IoT, project support/management/coordina on/delivery and new & emerging technologies. We will act as your delivery partner, represent your company on  conference  calls/mee ngs  or  simply  support  you whilst  you  deliver  the  service  to your customer.  

Project Planning &

Management

 

Specialist

Solu ons  

IT Services

and Support Execu ve Solu ons

            Value 

Example Services:

1st—3rd Line Technical Analysts

Rollout/Deployment/Installa on

Migra on Engineers

Network/Server/Infrastructure

Applica on Packagers

So ware/Web Developers

Security Consultants

Solu on/Technical Architects

Project Coordina on

Project Management

Business Analysis

Test Analyst / Managers

OTHER SERVICES:

Full Project Planning and Scheduling

Backfill & Con ngency

Assist with Bids

www.lucid‐support.com ‐ info@lucid‐support.com ‐ 01908 690000

 

Example Technology List L1 Resource Day Rate

Windows: XP/7/8.1  Basic hardware support (Keyboard, Mice swap outs, Monitor setups etc. Desktop move (with leadership), Li  & Shi   

£140‐ 160 

Office O365/07/10/13  Possible Accredita ons

Dell, HP, Lenovo, Acer   1st Line support, Basic EPOS, POS, Laptop, Printer set up. 2+ years experience in an IT posi on  

MTA 

Fujitsu, Toshiba, Seagate   Comp A+ 

Example Technology List L2 Resource Day Rate

Windows: XP/7/8.1  Combined 1st/2nd line support, Hardware support (HDD swap outs, memory installs etc. Deployment, Rollout, Refresh, Imaging projects  

£165‐200 

O365/07/10/13,AD, Exchange  Possible Accredita ons

Dell, HP, Lenovo, Fujitsu  3‐5 years experience in an IT. A hands on technical role  

MCSA 

Tablets  MCDST 

Example Technology List L3 Resource Day Rate

Windows: XP/7/8.1  Desktop, Laptop Installa ons and floor walking. Server Rack & Stack and basic                 configura on. Telecoms administra on 

£210 ‐ 250 

Office 365/07/10/13  Possible Accredita ons

AD, Exchange   2nd/3rd line support, Rack installa on skills. (BAU), Network troubleshoo ng;                  Ac ve Directory/Exchange, Server Admin. 

MCSA; MCDST 

Cisco, Citrix, VMware, Wintel   ACA; CCNA  

Example Technology List L4 Resource Day Rate

Cisco, Citrix, VMware, Wintel   Site Leader, 3rd line support role, Network admin, Server configura on, Rack & Stack projects 

£275 ‐ 325 

AD, Exchange, SharePoint  Possible Accredita ons

Azure, Office 365, SCCM  5+ years experience in IT 

ITIL, MCSA, CCNA,  

Windows Server   CCNP, VCP, CCA 

Example Technology List L5 Resource Day Rate

Cisco, Citrix, VMware, AD  Infrastructure Specialist; provide technical implementa on, integra on & design           exper se.  

£350‐400 

  Oracle, SQL, Cloud, Exchange  Possible Accredita ons

Azure, Office 365  SME in: ‐ Virtualisa on, End User Compu ng, Infrastructure & Networking, Security & Collabora on and BAU Support.  

ITIL, MCSA, CCDA   

Security, Storage     VCP, CCA, NCDA  

Example Technology List L6 Resource Day Rate

Cisco, Citrix, VMware, AD  A wide respect of the technology spectrum or specialists in certain ver cals. Possessing hands‐on and advisory capability. 

£450‐550 

  Oracle, SQL, Cloud, SCCM,   Possible Accredita ons

Azure, Office 365, Exchange  Usually ac ve in areas such as strategy, planning and developing business processes.    A specialist in mul ple technology areas  

CCIE, MCM, MCSM, Citrix SME Security, Storage, DCIM  

Example Technology List Applica on Packager Day Rate

SCCM, AppV/MSI 

Crea ng the applica on packages standard. Troubleshoo ng applica on compa bility tes ng issues and compiling discovery informa on  

£350‐385 

Scrip ng, PowerShell/VB   Possible Accredita ons

MSI   CCA, MCSE, VCP  

MDT   CCDE, CCAr  

Example Technology List Solu ons / Technical Architects Day Rate

TOGAF   Design and scoping of solu ons, Mul ‐disciplined technical knowledge in specific     technologies. 10 + years IT experience  

£550‐650 

Cloud  Possible Accredita ons

EUC  Senior technical/SME. Mul ‐disciplined. Act as the most senior point between the design/project teams and the board.  

CCA, MCSE, VCP  

Virtualisa on   CCDE, CCAr  

Example Technology List Security Consultant Day Rate

CISSP  

Coordina ng the deployment of the Technical Security Delivery to demonstrate              compliance to the defined security standards. 

£600‐650 

CLASS  Possible Accredita ons

PCI   CCSP, SSCP 

   CISSP  

Technical Rate Card

www.lucid‐support.com ‐ info@lucid‐support.com ‐ 01908 690000

 

Example Technology List So ware / Web Development Day Rate

C#, SQL, JAVA, .NET 

Develop so ware using disciplined so ware development processes, adhering to team and company standards, so ware best prac ce guidelines, and corporate policies 

£350‐425 

.Net, ASP, C#, ASP   Possible Accredita ons

PHP / LAMP   MCSD, ACE CDS 

WordPress   Web Development skills in PHP/LAMP/WordPress  CSSLP 

Example Technology List DBA's Day Rate

Oracle, SQL, UNIX, Solaris Installa on, configura on, maintenance, monitoring and tuning of servers, clustering & replica on, database administra on, op miza on backup, recovery of databases, main‐

tain/migrate different database environments. Development, produc on support, performance & DR 

£400‐475 

Linux, Ubuntu, AIX  Possible Accredita ons

Windows   OCA, OCP, RHCA  

Netbackup   RHCSA  

Possible Accredita ons Business Analyst Day Rate

CBAB  Business Requirements and Func onal Specifica ons by working closely with Business users. Develop, document and analyse work and process flows, analyse systems and data to iden fy func onality gaps. Assimilate and evaluate possible system solu ons. 

Develop test plans and test cases.   

£375‐450 CCBA  

Prince2 

ITIL  

Possible Accredita ons Test Analyst & Manager Day Rate Analyst

ISEB Prac oner  

Responsible for producing the detailed test plan for the work stream. Experience devel‐oping or tes ng IT systems over the full development lifecycle, 3 years PM experience, Extensive experience of the test process in different projects and IT environments 

£375‐475         

ISEB Founda on  

        

Possible Accredita ons Project Co‐ordinator / PMO / PSO Day Rate

Prince2 Founda on  A scheduling and Logis cs role, focussing on a specific set of tasks or ac vi es within a project. They have an understanding of Project Management methodology and are 

proficient in the use of scheduling so ware. Working towards formal Project Manage‐ment training.  

£200‐300 Prince2 Prac oner  

PMP  

ITIL  

Possible Accredita ons Project Manager Day Rate

Prince2 Founda on  5+ years experience conversant with PRINCE or equivalent methodology. Taking re‐sponsibility for a complete set of ac vi es within a project. Capable of managing a team of technical and planning resources and delivering projects to  me, quality and 

budget.  

£425 ‐ 500 Prince2 Prac oner  

PMP  

ITIL  

Possible Accredita ons Senior Project Manager / Programme Manager Day Rate

Prince2 Founda on   10 years + experience in IT. Capable of assis ng clients in developing and managing 

complex or large projects. Typically PRINCE2 or APM accredited and highly experienced with 10+ reference projects. Able to manage both project teams, third par es and 

other Project Managers.   

£455 ‐ 550 Prince2 Prac oner  

PMP  

ITIL  

Possible Accredita ons Project / Programme Director Day Rate

Prince2 Founda on  

15 years + of experience in business strategy planning, change management and pro‐ject architecture. Responsible for designing the project or programme from strategy level to implementa on with hands on management of deliverables through team.   

£600‐700 Prince2 Prac oner  

PMP  

ITIL  

Core working hours are 09:00 to 17:30, Monday to Friday excluding Public Holidays  Overtime is charged at "Pro Rota"‐ Monday ‐ Friday ‐ X1.5 ‐ Saturday , X2 Sundays/ Public Holidays.   The minimum period that can be utilised and charged for is a full day   Security Cleared Engineers  can be provided UK wide, the daily rates will generally increase by approximately 20% 

NOTE: Should a technology not be listed , please enquire as we can supply all technologies, inc new and emerging

Technical Rate Card

www.lucid‐support.com ‐ info@lucid‐support.com ‐ 01908 690000

 

Support, Deployment, Networks & Security

Desktop

Support

Desktop

Hardware Server

Market Data

Support Networks Security

Cabling & AV

Conferencing

Windows OS DELL MS Server Reuters Cisco Checkpoint CAT 5 / 6 / 6A

MS Office HP AD Bloomberg Cisco Nexus Bluecoat Copper / Fibre

MS Lync IBM MS Exchange Fidessa HP Procurve McAfee Cisco

MS Outlook Fujitsu BES BrokerTec Juniper ASA Huawei Space

Lotus Notes Lenovo Cisco UCS TradeWeb Arista Juniper Polycom

BlackBerry ACER HP Blades EIKON Polycom Palo alto Lync

Desktop &

Workspace

System & Asset

Management

Applica on

Lifecycle

Analyse /

Assessment

Design /

Development ITSM ITOM

VMWare View SCCM/SCVMM VM Thinapp Business Office Design BMC Remedy MS SCOM

Citrix Desktop VMWare Wise Packager Contracts Hos ng / ITSM Suite HP SIM

Citrix XenApp XenCentre MS App V Tenders Applica ons ServiceNow HP OpenView

MS RDS Console ORCA Feasibility Studies Programme TouchPaper Solarwinds

BES Al ris Install Shield Audit/Audio Delivery Sunrise Dell

AppSense LANDesk Citrix App DNA Governance Management Salesforce Open Manage

EUC Strategy, Change, Transforma on & IT Service and Opera ons

SAN / NAS Backup &

Archive Architecture SystemsCentre Server Management Databases

Nimble / Nimbus CommVault Win Desktop SCCM VMWare VMWare vCenter Oracle

HP 3par Veeam SharePoint / SQL SCOM XenServer VMWare VCOPS DB2

NetApp Symantec Exchange SCVMM MS Hyper‐V BMC Cloud SQL Server

EMC Disaster Recovery Lync SCDPM Azure Nimso Cloud MS Access

DataCore VMWare Site Hyper‐V SMS Windows Monitor MY SQL

HDS / XMO Zerto Ac ve Directory MOM SQL Opera ons Ingress

Infrastructure, Virtualisa on & Cloud Solu ons

Development & Programming

.Net Open Source ERP Programming Middleware Methodologies

C# Xwiki Oracle HTML JBoss Agile

ASP.Net PHP MYSQL CSS Wiki Scrum

VB.net Python SQL Perl Oracle Waterfall

Visual Studio Ruby SAP C++ SLA ITIL

Silverlight Linux Sage Java IAS Crystal

Winforms Unix Dynamics Flex Mule ESB Spiral

Technology Matrix

www.lucid‐support.com ‐ info@lucid‐support.com ‐ 01908 690000