Nghe thuat kinh doanh

8/7/2019 Nghe thuat kinh doanh

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Phong cch gi i quyt xung t

Trong khi lm vic, khng th trnh khi i lcgia bn v ng nghip ny sinh xung t. Khi, bn c xu hng n trnh vi hy vng s "gi c ho bnh", hay bn s quyt ng , ganhua; hoc bn ha gii, tho hip v tch cc hptc?

N trnh. Mt vi ngi c khuynh hng phnhn,lp lim hoc gt i s khc bit. Phong cch trnh nny ny sinh t mong mun gn gi s ho thun v ngn vic to ranhng phn ng tiu cc. Mongc ny l chnhng v hp l nuchng ta khnght vn n n vn kia tch t li. S bt ngv xungt nu c tch t lu ngy sd to ra s bng n.

Nu bn c xu hng ny, hy ni chuyn mt cch tn trng vi ngnghip ca mnh vnhng iu lm bn cm thy kh chu hoc vccvn c th nh hng n kh nng hon thnh mc tiu ca t

chc. Bn c th cho ngi ang xungt vi bn thy bn hiu vmun hiu anh ta/c ta cm thy th no trong hon cnh ny. Sau hy gii quyt vn tng bc mt.

Cnh tranh. C mt sngi xem xungt ni lm vic l c hi "chin thng" v h thy rt h h. H xem ci gi ngi khc phi tr l thng li ca mnh. S xung t cnh tranh ny c th hnh thnhnn mt cuc cng kch.

Nu bn c xu hng xem cc mi quan h nh mt cuc ganh ua,bn s sa vo ci by ca mt cuc tranh ginh quyn lc khng baogi chm dt. Thm ch nu bn thng v nhn chm ai, ngi cng scoi thng bn v s tm c hi ginh li im ca mnh.

Nu bn l ngi c xu hng tch lu s tc gin v tm cch tr a, iu ny s ch buc cht bn vi tnh hung tiu cc v tri bucsc lc v s hiu qu ca bn. Hy hc cch ng u trc tip vicc tnh hung, gii quyt chng v gt b hn th v rt cuc, ghtngi khc cng ging nh t nh mnhgit chut m thi.

Cch duy nht thc s chin thng l ri b cm gic ca ngichin thng khi c xungt vi ai . Phn ng mt cch l tr v c

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chng mc khi bnh t nh. Hy tr chuyn vi ngi ang xung tvi mnh theo li khuyn thng minh ca Steven Covey: " u tin l tmhiu ngi, sau ngi shiu mnh".

Ho gii. Khi ho gii ngh a l bn nhn nhng mi quan tm ringca mnh vi nhng mi quan tm ca ngi khc. Cch ny trnhxungt, hoc c th cho ngi dp b suy ngh rng quyn li,cm xc hoc mongc ca anh ta/c ta khngc coi trng.

Tht l ng ngng mnu bn quan tmn nhng ngi khc. S quan tm phi i km vi s tn trng quyn li, kin v gii hnca mt ngi. Nguyn tc chnh tr nn hiu qu l s cn bng. Cmt cu c ng ni rng: "Yu hng xm ca mnh nh yu mnh". yl s cn bng m s gi cc thnh vin trong t chc thc hin chcnng ca mnh m khng b suy sp sau xungt.

Tho hip. Tho hip c xem l cch tch cc gii quyt xungt. So snh vi s tiu cc ca mt scch gii quyt xungt, y lcch gii quyt ng n. Tuy nhin, vn cha phi l cch tt nht.

Tho hip - xc nh c hai bn v mi bn t bmt s iu khngmun v lm mt s iu hmun. Nu bn s dng chin lc "phnloi s khc bit" thy l mt nh tch cc. Tuy nhin, bn c th tr nn hiu qu hn bng vic tr thnh mt ngi hp tc. Hp tci hi nhiu thi gian, nhiu s thohip v sng to hn.

Hp tc. Khi bn hp tc, bn cng vi vi ngi khc gii quyt ccvn theo cch tha nhn v tn trng mc tiu ca nhau. Hy trungthc, thng thn v t t. Chia s trch nhim cho gii php. Lng nghech ng nhng iu m ngi khcnh gi v lm vic gip mingi ginhc nhng iu ny cng nh c gng p ng cnhu cu ca bn thn. Khi hp tc, xungt s c gii quyt.


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5 cu hi cn bit cho mt cng vic mi

Trc khi khi u mt cng vic mi, bn nn tr li 5 cu hi trng yu sau: 1) iu g khin nhnvin n lm vic ti y? Bn c th hi nhtuyn dng trong lc phng vn. Nhng nu bntnh c hi cc nhn vin th bn sc c nhiucu tr li hn nhng g bn mong i.

2) Nhn vin y c i x nh thno?

Ch cn bn quan st cn thn ngay t ln u tin t chn n cngty th bn cng c thnhn ra iu . Khi bn n phng vn, bn ngich rt lu m khng ai cho bn bit l do v sao? Ngi phng vn bnang bn in thoi? H lm mt thi gi ca bn! Phong cch lm vicca cng ty ny khng chuyn nghip, bn cn xem xt li.

3) Nhng iu no khng c php ni?

Trong trng hp ny th tt nht bn hy hi nhn vin nu bn ciu g thc mc. Bn c 2 s la chn, th nht, bn tm cch linhvi cc nhn vin lm vic trong cng ty bng network, nhng nh lng lin lc nhm vi ngi thu bn nh.

Cch 2, hi ngay ngi phng vn bn, nhng ch khi no bn bit rmnh lng c vin sng gi trong mt nh tuyn dng v bng micch hphi li bn vcng ty hcho bng c. Trong trng hp th bn c thhi bt c iu g bn mun!

4) iu g xy ra khi ai phm li?

iu ny ph thuc vo s hiu bit ca bn v vn ha t chc nibn lm vic. Bn c th hi ngi phng vn bn cu hi ny sau khi

phng vn hoc hi nhng nhn vin lm vic ti y. nh tuyndng khng lm tng bn s phm rt nhiu sai lm trong qu trnhlm vic, hy s dng cu ni ca mnh mt cch hi hc: C c m t cng vi c th t l m ng lm sao, ti khng mu n m c sai l m u nh ng n u khng may th chuy n g s x y ra?.

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5) Mt tun llm vic in hnh snh thno?

Cu tr li cho cu hi ny scung cp cho bn nhng hiu bit vmith m bn phi i mt sut mt tun lm vic dy c. Trong lc trchuyn thn mt vi ng nghip, hy cp n cu hi trn v bns bit nhn vin tri qua cc k ngh c trn vn hay khng hoc nh th no? iu ny s gip bn bit r nhng p lc cng vic hngngy ca bn.


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Ngi th vic c hng cc ch tin thng v phc likhc

Ngy 23-10-2006, Th tng Nguyn Tn Dng k ban hnhNgh nh s 121/2006/N-CP sa i, b sung mt s iu caNgh nh s 116/2003/N-CP ngy 10-10-2003 ca Chnh ph v tuyn dng, s dng v qun l cn b, cng chc trong cc nv s nghip ca Nh nc.

Theo , sa i, b sung: khon 1 v 3 iu 7; iu 10; iu 13; ccim a, b v c khon 2 iu 15; khon 3 iu 21; khon 4 iu 26; b sung thm iu 26 a; khon 2 iu 29; iu 30; iu 33; iu 41;khon 5 v 8 iu 46; khon 1, 2, 3 v 5 iu 47; khon 5 v 6 iu 49;khon 1, 2, 3, 6 v 8 iu 50; khon 2, 4 v 5 iu 51 ca Ngh nh s 116/2003/N -CP.

Ti iu 15, Ngh nh quynh r: Hp ng lm vic ln u p dngi vi ngi c tuyn dng trong thi gian th vic. Hp ng lmvic c thi hn p dng i vi ngi t yu cu sau thi gian th

vic. Hp ng lm vic khng c thi hn p dng i vi cc trnghp c hai ln lin tip k hp ng lm vic quy nh ti im b,khon 1 iu 15.

Khon 3 iu 21 cng quynh: Ngi thvic c hng cc ch tin thng v phc li khc nh vin chc c cng ngch, bc lngang lm vic ti n v s nghip.

Ngh nh b sung thm iu 26a Chuyn loi vin chc: Vin chcloi B, loi C quynh ti khon 1, iu 4 Ngh nh ny c c i oto v c bng tt nghip i hc, cao ng, trung cp chuyn nghipc c quan, n v b tr vic lm ph hp vi trnh o tochuyn mn v nhu cu s dng ca c quan, n v th c xtchuyn loi vin chc v b nhim vo ngch tng ng vi trnh o to.Ngh nh ny c hiu lc thi hnh sau 15 ngy k t ngy ng Cngbo. Bi bcc quynh trc y tri vi quynh ti ngh nh ny.

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ng x khi cho nhn vin thi vic

cho mt nhn vin thi vic, khng d dng l ch ni "Bn b sa thi". Bn phi c k hoch v d kin nhng tnh hung c th xyra nhm gip bn v nhn vin b sa thi gimthiu c tnh trng cng thng.Nhng ch dn sau c th gip bn tm ra cch giiquyt hu hiu m bn mongi.

Tuyt i gi b mt vvic cho thi vic

iu quan trng l bn khngc ni quyt nh ny ca bn vi btk nhn vin no. Ch ngi qun l trc tip ca nhn vin nnc bit trc v quyt nh ny. Bt k mt s r r thng tin nhnvin b sa thi c th dn n mt tnh hung xu nht. Gi im lng s gip cho ngi nhn vin ny trnh bmt mt.

Tn trng i t c nhn v l ch s

Hy cn nhc tht k trc khi quyt nh cho mt ai ri khi v trlm. Khng bao gi ni chuyn i t hay bnh phm khng hay vvicti sao h b sa thi. H c th xem bn l k th ca h nu nh h tht s b xm phm i t. Cch tt nht l mi nhn vin vo phngv ni cho hbit nguyn nhn b sa thi.

Lc no l thch hp nht thng bo?

Cc nh qun l thng cho thi vic nhn vin ca mnh vo chiungy th su. Tuy nhin cc chuyn gia cho rng nn thng bo ci tinxu ny sm hn trong ngy.

Nhanh chng v khng lm tn thngSau khi quyt nh thi gian va im thch hp, bn mi nhnvin cng vi ngi qun l nhn s n thng bo. Gii thch thtngn gn vi nhn vin rng h b cho thi vic. Nu bn ct gimlng ca anh ta th phi c vn t chng minh c thv sao anh ta b ct gim lng.


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Lc ny l thi gian thch hp tr li nhng cu hi nu nhn vinny c yu cu thm ch l nu h ct ngang li bn khi bn ang ni.Vic b sa thi hon ton d gy xc ng cho bt k mt nhn vinno, v th bn ng ngc nhin nu h khng nghe nhng g bn nihoc khng hiu v sao li b cho thi vic.

C thvit th thng bo cho h bit vvic h s b thi vic. Mt s ng ch t mun nhn vin thu dn sch sch lm v vn phng cah hoc l bn c th gi e-mail cho ngi thn ca h v phi mbo nhng ngi ny nhn c e-mail ca bn.

nhng nhn vin ny khng mt i s t ch, hy ni nng vi h tht nh nhn v lch s to c hi ni chia tay trong bu khng khthn thin nht c th i vi mt s ngi khng th kim ch bnthn th hc th tr nn th l, hy yu cu h i ra ngay lp tc.

ng xy ra xung t. iu quan trng l bn phi lm ch tnhhung trong mi trng hp i vi chnh bn v nhn vin b ngh vic.

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10 iu nh lnh o nn bit v lm

Trong phn gii thiu cun sch "Nh lnh o tng lai" (The Leader of the Future ), tc gi Peter Drucker - ngi c xem lnh qun tr hc quan trng nht thkXX lit k ra 10 iu mmt nh lnh o hiu qunn bit v lm.

- Mt nh lnho hiu qubit rng lnho l ngi c mi ngi itheo. Khng c nhn vin skhng c lnho.

- Mt nh lnho hiu qu bit rng l lnho khng nht thit phil ni ting v c ngng m. ng ta/ b ta l ngi khin nhngngi i theo lun lm nhng vic ng. S ni ting khng phi l mcch ca vic lnho, m lnho l to ra kt qu.

- Mt nh lnh o hiu qu bit rng lnh o l nhng ngi huhnh, khng phi v hnh. Mi ngi s nhn vo con ngi hu hnh. Do h lm gng.

- Mt nh lnh o bit rng vic lnh o khng phi l a v, cquyn c li, khng phi danh hiu cng nh tin bc. l trchnhim.

- Mt nh lnho hiu qu bit phi hi: " iu g cn phi lm?" ch khng hi "Bn mun g?".

- Mt nh lnho hiu qubit t v tr li cu hi: "Ti c th lm gv nn lm gto ra s khc bit?".

- Mt nh lnho hiu qubit thng xuyn hi: "Nhng nhim vvmc tiu ca t chc l g?", " iu g to nn hot ng v kt qu trong tchc".

- Mt nh lnho hiu qu bit cch dung ho s khc bit trong mingi v khng mongi mi ngi phi l bn sao ca chnh mnh.

- Mt nh lnh o hiu qu bit rng khng nn s th mnh canhng ngi cng s ca mnh, khng s cp di sgii hn mnh.

- Mt nh lnh o hiu qu bit t soi gng nhn ra chnh mnh.Hmun chc chn rng ngi m h thy trong gng mi bui sngl ngi m hmun tr thnh.


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Lm sp tt vi 6 b quyt

Nhng ngi gii chuyn mn khng h n qun l tt. Cn rt nhiu k nng v kinthc khuyn khch, nh gi v iu hnhmt tp th. Mt nh lnh o khng ch nm

r v cng vic m cn phi giao tip tt -mt k nng khng phi n mt cch t nhin.

C nhng nguyn tc c bn tr thnh mt nh qun l hiu qu,Rich Moore, chuyn gia cp cao ti Hip hi Qun l AAIM M, ni."Nh qun l hiu qu nht l ngi bit c ti nng ca tng itng v dnh thi gian tm hiu nhn vin ca mnh".

Sau y l 6 cchnng cao knng qun l.

1. Kim tra kin thc bn thn

i khi, bit c iu g mnh cha bit l im tt nht khi hnh.Kim tra li nhng g mnh bit v khng bit v vic qun l. Xem xtli nhng kinh nghim ca mnh v ca nhng ng ch trc y. iug l c li v iu g cn thay i? Bn c th s tm rac nhngtnh cch tt v xu t nhng ng ch c v tn dng kin thc chomnh.

2. Tm mt ngi c vn dy dn kinh nghim

Mt bc quan trng khc l tm mt ngi lnho c uy tn trong ch lm ca mnh. Theo di v c gng hc hi nhng thi quen tt t ngi ny.

3. i hc tr li

Rt nhiu t chc cung cp cc kha pht trin knng qun l. Ngoira, c th tham d cc hi tho vqun l vi nhiu ch nh: Vai trthayi thno khi tr thnh nh lnho? Lm thno m phn?Lm saohuyng nhn vin?

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4. c sch

Mt cch khc a vic pht trin k nng qun l vo trong taymnh lc cc cun sch vknng iu hnh. C mt s cun thamkho nh: First Break All the Rules: What the World's Greatest Managers Do Differently , tc giMarcus Buckingham v Curt Coffman,

Good to Great , tc gi Jim Collins, It's Your Ship: Management Techniques from the Best Damn Ship in the Navy , tc gi D. MichaelAbrashoff, vOne Minute Manager ca Kenneth Blanchard.

5. Hc cch lng nghe v hiu ngi khc

B quyt thnh cng trong vai tr lnho l bit cch giao tip vnh gi chnh xc nhn vin ca mnh. l phn thch thc nhttrong vic qun l ca nhiu nh chuyn nghip khi trong tnh th chuyn tmt ngi bn sang v triu khin.

Khi thit lp mi quan h vi mt tp thmi, iu quan trng l phithng thn v trung thc. Ngoi ra,nh gi thc t v kh nng lmvic ca nhn vin v ni chuyn vi hv cht lng cng vic. iu c ngh a l khng ch chp nhn cng vic c thc hin myu cu n phi c thc hin tt.

6. t nhn vin ca mnh ln trn ht

iu cui cng mt nh qun l: nu nhn vin ca mnh lm vickhng hiu qu, tc l bn lm vic khng hiu qu. Mt ngi lnho tt l phi bit cch o to, h tr v khch lnhn vin mnh. Nubn khng dnh thi gian h tr nhn vin vm bo rng mi nhucu ca h c p ng, tt c cng vic khc ca bn s tr thnhv ch. "Nu bn khng pht trin c nhn vin ca mnh, bn chngc g c", Moore ni.


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Gip ngi mi ho nhp

Bn ang cn tuyn dng thm mt ngi cho v tr qun l mi. S tht l tng nu ng vin lngi c nng lc v chnh l ngi trong nib t chc. Nhng li chng c ai trong t chc

p ng yu cu, v vy bn quyt nh chnmt ngi bn ngoi c kin thc, k nngv kh nng bn cn, ni cch khc, l mtngi ph hp nht vi cng vic.

y l mt tnh hung m rt nhiu lnh o cc t chc tri qua vn mang li cmt tch cc cng nh tiu cc. Vmt tch cc, nhngngi c thu t bn ngoi ny l nhng ngi c nhng i him bn cn. Bn c quyn hy vng h smang li mt vin cnh tisng cho t chc. H c th s c nhng t tng phng khong hnso vi nhng ngi tin nhim. Nhng h cng c th sgp phi mts kh khn bc u, v nh vn cn cha quen vi cng vic, vnquen vi cch lm v tr hoc t chc no khc trc y, hoc cha

c c s nphc ca nhn vin.Vmt tiu cc, mt s nhn vin - tng l ng vin cho v tr ny cth cho rng sp chng u tin "ngi nh". Trong trng hp , cth s c mt s nhn vin tin rng h chng th c tng lai g t chc ny hoc c hi thng tin ca h rt t. Nhng ngi trung thnhvi t chc trc y c th thy mnh b loi b, cm thy gin d vtht vng. Hc th skhngng hngi qun l mi ny.

L lnho, khi trch nhim ca bn l gip ngi qun l mi camnh nhanh chng ho nhp vi mi trng v cch lm vic ca t chc.

- Gii thch vn ho t chc cho ngi qun l mi: bao gm ccchun mc, ch , quynh, cu trc, cc quy tc bt thnh vn... Hycn thn. Khi lm nhng iu ny, c gng ng hng ngi qun lmi theo hnh mu ca ngi tng lm v tr ny trc y, tr khil mong mun ca bn ngay khi tuyn ng vin ny.

- Gii thch cc "khu vc nguy him" m nhng ngi tin nhim tri qua. Vic bo cho bit trc ny khng phi khuyn khchngi mi trnh n m ch ra nhng cch lm hoc hot ng tng

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b v hiu ho v khng mang li hiu qu. Nu ngi qun l mi lngi thng minh v c kinh nghim, anh ta s thy c cch giiquyt cc vn m nhng ngi i trc phi b tay, ch khng phin trnh vn .

- Ni v cc thnh cng v th t bi trc y trong t chc, c

bit quan tm n c nhn cc nhn vin. Hy cn thn ng to rathnh kin cho ngi qun l mi vi bt c ai, bi v lm nh vyngh a l bn ang khng khuyn khch h xy dng v ci thin mtngun nhn lc tim nng. Tuy nhin, s cng bng v thch hp nuni vi ngi qun l mi ny nhng c nhn v n v khng thnhcng nh kh nng thc s. Ngi qun l hiu qu s phn tch tnhhung v tm cc c hi ci thin tnh hnh.

- m bo hon ton r rng v vai tr ca ngi qun l mi vichnh anh ta,ng nghip ca anh ta v cc bo co vin trc tip.

- Lm cho ngi qun l mi bt cng thng vi nhng trchnhim mi. c bit, thm dn trch nhim v quyn lc cho anh tacn c trn kt qu thu c sau mt thi gian. Nu giao cho ngiqun l ny qu nhiu trch nhim ngay t u th y l th thchnng n i vi h.

- Trc tip gii thiu ngi qun l mi vi ng nghip, nhnvin v cc bo co vin . Gii thch cho mi ngi v sao li thu anhta v quyn hn cng nh trch nhim ca anh ta l g.

- Khuyn khch nhng ngi khc cho n nhn s mi v mbo rng h hiu ngi qun l mi ny cy s t tin v s h tr. Qu trnh ny s gip ngi qun l mi c c s ng h t ng nghip v cc bo co vin.

- Tr thnh mt ngi hng dn cho ngi qun l mi khi cn.Trong giaion u, khong 6 thng u, hy gip ngi qun l nyho nhp v thch nghi vi iu kin tchc. Nhc nh v hng dnanh ta khi cn.

Nh rng chnh bn l ngi thu ngi qun l mi ny, do thnhcng ca anh ta cng l thnh cng ca bn. Do , hy lm nhngiu cho vic tuyn dng mi ca bn c hiu qu.


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V sao nhn vin khng ch u lm nhiu hn?

C phi hu ht nhn vin lm ht kh nngca mnh? Nhng iu do chnh nhn vin ni cth lm bn ngc nhin! Theo nghin cu cacng ty William M. Mercer (M), 25% s nhn vin

c hi ni rng h c kh nng lm thm 50%cng vic na. Trung bnh, theo c tnh h c th lm thm c 26% so vi cng vic bnh thngh vn lm. Vy ti sao hkhng lm?

Khong 33% cp n v ic thiu o to v gim st tt. Cng ckhong 33% s ngi c hi cp c th n mt hoc hn mttrong ba l do sauy, v nhng vn ny l hu qu trc tip cavic lnho yu km trong tchc.

L do th nh t : khng khen thng cho nhng vic lm tt. Khenng ngi ng vic l mt ngun ng vin ln. N th hin s thanhn v nh gi cao vi cng vic. V d, thng cho tt cmi nginh nhau, ngi lm tt cng nh ngi khng lm tt l khng coitrng nhng ngi lm tt. Gi nhng li khen nh gi vic lm ttcng ngang bng vi vic lm ti cng lm hkhng bng lng.

Mt nh lnh o thnh cng s tm cc cch khc nhau khenthng cho nhng ngi xut sc v hiu qu trong cng vic. Hynh rng, khng phi c thng l phi cn n tin.

L do th hai: khng c lin quan n vic ra quyt nh. y lmt vn ph bin ni lm vic. Nhn vin lm vic trc tip th b pht l, cn nhng ngi chng hbit g vcng vic th l ngira quyt nh. y l hu quca h thng qun l thiu hiu qu.

ng l cn thi gian v s kin nhn c c nhng kin t nhng nhn vin khc nhau - nhng ngi khng phi l qun l, cngkhng phi l ngi c kh nng n ni lu lot. Nhng hiu bit vkinh nghim ca nhng ngi lm vic trc tip ny sv cng qu gicho qu trnh ra quyt nh.

Khi nhn vin b tch khi qu trnh ra quyt nh v lun trong tnhthb ng tip nhn, h scm thy chn nn v khng mun cgng

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lm vic. V th, cc nh lnh o hiu qu bit cch tn dng ngunnhn lc ca mnhci thin "cht lng" ca cc quyt nh ca h.

L do th ba: khng c c hi thng tin. Tng tng rng bn cmt nhn vin nhit tnh, v thc s c mong mun s tin n mt v tr cao hn trong tchc. Anh tac tha nhn l mt ngi lm vic

xut sc. Nhng ng mt ci, v tr m anh ta m c by lu nay rivo tay mt ngi bn ngoi, tn u tn u, lc bn c ngh ncm xc ca anh ta? Thm ch, t hn, anh ta khngc xem xt vphng vn cho v tr .

Tht khng may,iu ny vn xy ra hng ngy nhiu t chc. Cigi m nhiu t chc phi tr l cc nhn vin gii s t bvic v tmmt ni khc m h c nh gi cao v c c hi thng tin. L mtlnh o, bn cn pht hin ra nhng nhn vin c mong mun thngtin cao v tm cch p ng nhu cu ca h. Tha nhn v gi c ngi ti liu kin then cht a t chc t n nhngtm nhn v nhim v t ra.


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Gi chn nhn vin gii

Ngoi mc lng cnh tranh, cc cng ty cna ra cc chnh sch phc l i v c bit lnhng chng trnh o to thu ht lao ng.

Nhn vin l ti sn quan trng nht ca doanhnghip (DN). Ngay cBill Gates, nguyn ch tch tpon Microsoft, cng tng tuyn b: Hy ly i 20nhn vt quan trng nht ca chng ti th Microsofts tr thnh cng ty bnh thng. Chnh v vy, tnhtrng tranh ginh nhn lc - nht l nhn lc v trqun l, l vn ang lm au u nhiu DN trongv ngoi nc.

Mt nhn lc: Tn t 150%-180% chi ph

Mt cuc kho st ca Hip hi DN TP.HCM trn2.700 DN cho thy, 100% DNang gp kh khn v vn nhn lc. Cn Cng ty Bo him AIA v AIGli a ra mt thng s: Vic bin ng nhn s lm cho cng ty mt it 150%-180% chi ph. Ngoi ra, vic bin ng nhn s cn lm chocc cng ty mt i lng khch hng t 20%-50%.

Theo ng L Qu n, Gimc nhn s Cng ty Bo him AIA: Chiph tp trung vo cc khon nh ph qung co, sn u ngi,phng vn, o to, bi dng nghip v... Ngoi ra, vic gii quyt ch cho nhn vin khi ngh vic hoc gii quyt nhng tranh chp (nuc) cng khng nm ngoi chi ph cho nhn s. Do, tit kim chiph, khng g hn cng ty gi chn nhn vin v khuyn khch nhnvin a nng ha nng lc, th hin ht kh nng vn c camnh- ng n cho bit th.

Thu ht qua phc li v o tong Nguyn c Ph, ph trch nhn s Cng ty Aon, cho rng hinnay, ngoi mc lng cnh tranh, cc chnh sch phc li hay chngtrnh o to l knh gi nhn vin hiu qu. V thc t, m hnh nyc p dng kh thnh cng ti cc cng ty nh Coca-Cola, Pepsico,Unilever, P&G v nhng cng ty hngu ca VN nh Trung Nguyn,Kinh , Bitis...

Lm vic trongngn hng - mt

trong nhngngnh cn nhiunhn vin gii.

Trong nh : Nhnvin giao dch

Ngn hng Cngthng (Chi

nhnh TP.HCM)

NGHTHUT KINH DOANH

16

Ghi nhn ti Cng ty Pepsico, thu ht cc v tr qun l, ngoi chnhsch h tr tin mua nh, cng ty cn h tr xe hi cho nhn vin lmvic trn 5 nm. ng Trn Trng Gia Vinh, Gimc pht trin t chcCng ty Pepsico, cho bit: Hng nm, ngoi nhng u i trn, cng tycn trch khong 15% trong tng doanh thu choo to v pht trinngun nhn lc. Vi hnh thc ny, nhng nm qua, cng ty c th gi c nhng v tr qun l cao cp.Cn ti Cng ty BAT vi m hnh th thch sng kin, cng ty m ra c hi cho sinh vin v nhng ngi mi vo lm vic tr thnh nh qunl. B Phm V Minh an, Ph Gimc ngun nhn lc Cng ty BAT,cho rng: Chng trnh ny gip nhn vin mi bc l kh nng sngto t , cng ty chn la, tip tc a i o to nc ngoi.Mi nm cng ty dnh khong 200.000 USD cho chng trnh.

Xy dng khoch ti chnh trn i

Nm 2005, Cng ty Bo him AceLife xut hin ti th trng VN. nnay, sau hn 1 nm hot ng, cng ty thu ht hn 100 nhn vingii cho cc bphn. iu ny c ng Nguyn Hng Sn, gimcti chnh cng ty, l gii: l do cng ty p dng chnh sch thu htnhn vin khng ch bng vt cht m cn chm lo v tinh thn. Cng tylm cho nhn vin hiu r khi ri khi cng ty, h s c g v mt g.Trn bng lng hng thng, ngoi mc lng, nhn vin cn bit rnhng chi ph m cng ty dnh cho vic o to h. Qua gipnhn vin thy rng cng ty u t cho h rt nhiu.

Mt ksch khcgi chn ngi laong ca AceLife l xy dngk hoch ti chnh trn i cho nhn vin thng qua vic mua bo himhay c phiu. Nu nhn vin lm vic trn 5 nm, s c cng tychuyn quyn s hu c phiu hoc bo him. Lnho cng ty chobit: Quynh thi gian nh vy, cng ty cng tnh n trng hp,nu nhn vin khng mun lm vic lu di, cng ty cng c thigian o to nhn s thay th.


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NGH THUT KINH DOANH

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Nhng ngun tuyn dng lao ng t c bit n

Tm c nhng ngi lao ng tt lun l thchthc lu di i vi cc ch doanh nghip. Ccphng php truyn thng nh qung co trnbo v s gii thiu ca nhng nhn vin c i

khi cng p ng nhu cu, song nu cc knhtruyn thng ny cn, bn hy th nhng cch di y:

T tin tc ca cc trng cao ng v i hc

Rt nhiu trng hc cung cp danh sch vic lm cho cc sinh vindi dng t tin tc hoc mt din n vic lm trc tuyn trn mng.Nu bn ang tm kim nhng nhn vin c thnhmt thc s qun tr kinh doanh hoc mt nhn vin k thut, hy chn chnh nhng trngc th gip bn tip cn vi nhm ccng vin cn tm ny. Lin lcvi phng qun l sinh vin v nh h thng bo yu cu ca bn.Nhng thng bo ny thng min ph.

Cc hip hi doanh nghipMt s hip hi kinh doanha cc thng tin v vic lm ln ccphng tin thng tinn cc thnh vin ca h. y l cch kh r lin hvi nhng ngi hiu bit v l nh vc kinh doanh ca bn.

Cc gio s i hc

Cc chdoanh nghip nng ng lin hvi cc gio s i hc nh hgii thiu cho cc sinh vin gii sp tt nghip. y l mt cchtm nhn vin tn nhiu cng sc nhng n c th gip bn c cnhngng vin c knng tt.

Cc nh tuyn dng

Rt nhiu chdoanh nghip nhkhng dng cc nh tuyn dng v qut. Tuy nhin, mc d cc nh tuyn dng s tnh phn trm ph dchvvo nm lng u tin ca ng vin, bn c th tit kim c thigian cho qu trnh tuyn dng nu thu h. Hym bo l tnh tonkhong thi gian cn cho vic tuyn dng khi bn xc nh chi ph tuyndng.

NGHTHUT KINH DOANH

18

Nhng ngh"hi ra tin" trong nm 2006

Theo kho st, nh ng ngnh ngh sau c nhiu ngi nh gil thi thng v c thu nhp nng ti:

Truyn thng: Gm phng vin, bin tp vin v nhng chc danhkhc trong l nh vc bo in, truyn hnh, pht thanh, boin t vnang pht trin rt mnh. Tuyi mt vi p lc cao v ri ro trong tcnghip, nhng thu nhp ca h t 4 triu ng/thng tr ln. Mt s ngi c thu nhp trn 20 triu ng.

Qung co : Gi tr thng hiu v th phn khin cc doanh nghipkhng ngn ngi tin vo hot ng qung co sn phm. Nunhanh nhy, nng ng v sng to, bn c th tr thnh chuyn vinqung co vi mc lng 1.000 USD/thng. Ngoi ra bn c th lmcopywriter vi thu nhp trn 5 triu ng/thng.

Chuyn vin thit k: H c mt trong l nh vc thi trang, thit k website, inn, to dng sn phm Thu nhp ca chuyn vin t 5-10triu ng/thng.

Marketing: y l mt ngh khng st nhng trong nhng nm gny, nhng ngi lm trong l nh vc marketing lun duy tr mc thunhp cao. Vi cng vic ny, ph tng gimc ca mt cng ty ncgii kht c danh ting kim c 6.000 USD/thng. y qu l mcthu nhp ng n.

Quan hcng chng (PR): Nghny i hi rt cao nng lc lm vic, thc phn u, sng to tm ti ci mi.VN, mc lng ca ngilm PR trung bnh khong 2,5-4 triu ng/thng. Nu bn lm chocng ty nc ngoi hoc lin doanh, con s ny c th leo ln mc300-500 USD/thng. Ring mc ca trng phng PRt ti 500-700USD/thng.

Bc s : y l 1 ngh khng mi nhng lun nhn c s n trngca phn ng dn chng. Bn cnh cng vic trong gi hnh chnh tibnh vin, cc bc s c thm thm phng mch t, ca hiu thucty. Mt bc s gii c th t thu nhp trn 10 triu ng/thng.

T chc s kin: Lm ngh ny, bn s pht trin c cc mi quanh v khch hng ca cng ty hot ng nhiu l nh vc nh in t,


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NGH THUT KINH DOANH

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cng ngh thng tin-vin thng, dch vy t, sn phm tiu dng Bns chuyn trch t chc cc bui gii thiu sn phm mi, hi tho,khai trng cho cc cng ty khch hng. Thu nhp ca ngh nytng ng vi nghPR.

Phn tch ti chnh : Chuyn vin phn tch ti chnhang l v tr tuyn

dng c nhiu cng ty nc ngoi, tp on, doanh nghip ln ch. Mc lng khi im cho nhng chuyn vin ny khong 500-900USD/thng.

NGHTHUT KINH DOANH

20

Phng php v bng cu hi nh gi nng lc ng vin

TTO - Hin nay ti ang lm gim c iu hnh cho m t cng ty,cng vic ca ti yu cu phi tham gia tuyn dng nhn s . Tuyvy ti gp phi kh khn nhn bit ngi lao ng c nng lclm vic v nhn cch t t hay khng. Ti tht s khng bit nn

hi g nhn ra cc ph m cht ca ngi lao ng.Knh xin ta son gi gip ti nhng cu hi phng vn bng tingAnh dnh cho nhng v tr nh k ton, marketing, trng phngkinh doanh, nhn s , th k, l tn... Xin cmn. (Mt bn c)

- T vn ca Ban t vn nghnghip, Vietnamworks.com:

Theo cc chuyn gia v tuyn dng, cc tiu chun nh gixemng vin c ph hp vi cng ty ca bn hay khng thng thngph thuc v 3 yu tsau y:

- Kin thc v knng ca ng vin

- Cc gi tr ngh nghip mng vin theoui l g? (c ph hp vicng ty ca bn khng?)

- Kh nng x l thng tin trong cng vic ca ng vin (cp ngc yu cu cng vic ca bn a ra hay khng?)

T bn thn hai yu t u tin ni ln kh r rng cc tiu chun nh gi vn, do c th d dng o lng c. Ring yu t th 3 (kh nng x l thng tin), chng ta thng khng hiu ng vnhgi thng da theo trc gic, cm tnh.

c th hiu c phc tp ca thng tin mng vinc yucu phi x l tng cp bc/v tr, ngi ta thng da vo bng sau:


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NGH THUT KINH DOANH

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Mc phc tpca thng

tin

Cp

Yu cu v phc tp cathng tin c thx l c V tr/cp bc

Phc tp

nht8

Xy dng v pht trin chin lcpht trin ton cu mc tngqut nht

CEO cp cao

7 Xy dng v pht trin chin lcton cu. nh v cng ty. Corporate CEO

6 Qun l ccn v kinh doanhchin lc Corporate EVP

5 Ti u ha hot ng ca n v kinh doanh chin lc ph trch.- Vice President- Business UnitPresident

4 Qun l cc d n. Cn bngngun lc ca cc bphn.- DirectorGeneral- Manager

3Lp k hoch v thc hin cc d n theo th t u tin hp l. Lpk hoch d phng v gii phpthay th.

- Regional

Manager- Unit Manager- Manager ofManagers

2Thu thp/tch ly thng tin cth chn on v c gii php phng khi c vn xy ra. Kh nng x l vn linh hot.

- DistrictManager- First LineManager- Supervisor

t phc tp 1Thc hin theo cc quy trnh ra. Nu gp tr ngi phi yu c ugip. Hn chti a cc s c.

- Shop FloorOperator- Clerk CashierTeller

Ngun: www.peoplefit.com

Tuy nhin, ty mi trng ca tng cng ty, cc chc nng ni trn cth thay i cht t. Quan trng l chng ta c th thit lp cho cng tymnh khung khnng x l thng tin ca tng v tr cp bc.

NGHTHUT KINH DOANH

22

* V i yu c u c a b n v b ng cu h i ti ng Anh th ng dng khi ph ng v n ng vin, chng ti xin gip b n tham kh o nh sau:

Could you tell me a little about yourself?Why did you leave your previous employer, or why are you leaving yourpresent job?What are your greatest strengths?What do you like most and least about your present job?Where do you hope to be in five years?Do you have any questions? Can you think of anything else you'd like toadd?What value can you add to my enterprise as an employee? How canyou prove it?Why do you want this job?What forces -- positive and negative -- do you think were mostinstrumental in shaping your style and your values?What are your life goals?Why are you interested in the [fill-in-the-blank] industry?Which of your jobs was the least interesting? Why?Which of your past jobs did you like the most?Describe your personality.Describe a situation when you felt you were unfairly criticized. What didyou do?What are your weaknesses? What have you done to correct thoseweaknesses?

How do you normally handle failure?What did you like most about your last job? What do you like most aboutyour present job?What did you dislike the most about your last job? What do you dislikemost about your current job?What are you looking for in your next job?
http://www.peoplefit.com/http://www.peoplefit.com/


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NGH THUT KINH DOANH

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Why did you stay with one company for so long?Do you consider yourself a loyal employee?How do you feel about further training?How do you normally handle change?

Would you like to have your boss's job?Do you consider yourself a success?Why aren't you earning more money at your age?Do you consider yourself promotable?How would you describe your current boss's style?How would you describe your relationship with your boss?What have you learned from your boss?When you are supervising people, how do you motivate them?What do you look for in an employee?

Do you prefer to work alone or with others?Do you consider yourself a team player?Describe your style as a team player.Do you consider yourself self-motivated? Describe a time when you tookthe initiative to accomplish something.Name three personal characteristics that best describe you.What motivates you?What kind of people do you prefer to work with?What did you like the most about your last employer? What do you likethe most about your current employer?If you could change one thing about your last (or current) employer, whatwould it be?Were you satisfied with your performance at your last company? Haveyou been satisfied with your performance at your current company?Tell me about a time when you failed personally.How would you describe your attitude toward risk?

NGHTHUT KINH DOANH

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What kinds of decisions are most difficult for you?Why does this job interest you?How is this job different from the other positions you have interviewed for?What kind of contribution do you think you could make to ourorganization?What part of this job interests you the most?What part of this job interests you the least?What makes you different from other candidates?Is there anything that I have forgotten to ask you?Why did you leave your last job? Why do you want to leave your current job?If you could do anything in your career differently what would it be?What would your former (or current) boss say about you?What would your colleagues say about you?

Can we check your references?Tell me about a time when you worked effectively under pressure.Tell me about a time when you handled a difficult situation with a co-worker.Tell me about a time when you were creative in solving a problem.Tell me about a time when you were unable to complete a project on time.Tell me about a time when you had to make an important decision withlimited facts.Tell me about a time when you had to deal with an irate customer.Tell me about a time when you lost (or won) an important contract.Tell me about a time when you made a bad decision.What are people's greatest misperceptions about you?If I were to call your manager, what would he or she say is the one thingthat you're relied on for the most?How would people describe you?


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NGH THUT KINH DOANH

25

DN phn mm quy m nhv mi lo "mtngi"

H qu ca tnh trng thiu nhn lc trongngnh phn mm VN l hin tng mtngi ca cc doanh nghi p phn mm quy

m nh. Vi nhng n v ch c khong 20nhn vin IT tr xung th kh nng mtngi li cng ln.

Theo ng Trng Ch Dng, i din Cng ty ITSolution, hin nhiu doanh nghip phn mm quym nh ang l bip tm ca SV ngnh cngngh thng tin sau khi ra trng.

Doanh nghip nh - bi p cho SV

Tmi trng lm vic nhng doanh nghip ny, h trng thnhv s ri b ci ni banu ny n vi cc i gia l nhng cngty ln. Thm ch cn l l trnh y bi bn ca h trong qu trnhthng tin. ng ni l tnh trng thiu v mt nhn lc IT c trnh cao nhng n vny tr nn ngy cng nghim trng.

Cng theo ng Dng, mt xu hng ngc li l ngi gii, sau mtthi gian mt mi trong mi trng lm vic y p lc sngng ra mtbn. Hoc h s t xy dng ly mt doanh nghip ring nho nh camnh, hay tham gia cc nhm ph tr - outsourcing ti gia v cm thyt do hn nhiu.

Thc t, ng sau nhng xu hng ny xut hin mt nghch l. Ccnhn vin lm vic trong doanh nghip phn mm h phi ph nh h tng ngy tn ti.

Nguyn nhn bi, do cng ngh pht trin qu nhanh, mt hnh trangcc kin thc, k nng ca ngy ri trng i hc gi y li tntheo dng cng ngh pht trin. Ngi lp trnh Foxpro tr nn lchu bi nhn vin lp trnh Visual Basic.

Tng t, nhn vin lp trnh Visual Basic li b ph bi nhn vinkhc s dng dotnet. Theo cc chuyn vin IT, mi ch l nhng vd i vi dng cng nghMicrosoft. i vi nhng dng cng ngh

Nhi u doanhnghip phn mm

quy m nh ang lbip tm caSV ngnh cng

ngh thng tin saukhi ra trng

NGHTHUT KINH DOANH

26

khc, c thc dy sau sau mt m l gi tr ca mnh b hao mn mtcch v hnh. Chnh v th, c vng thng tin trong ngh nghip lunlun thi thc nhng nhn vin ny phi vn ti ci mi, cng ngh mi, cng cmi. V iu ny ch c cc cng ty ln mi p ngc.

Tng nng sut - ngn chn xu hng mt ngiVy c cch no o ngc xu hng ny? Thc t, doanh nghipphn mm d ln hay nh u quyt nh s i ng nhn vin quanng sut. Tng nng sut ring ca tng ngi mi b phn, gpthnh nng sut chung ton doanh nghip. Ri t , hnh thnh khunglng v lng ho s i ngca doanh nghip cho nhn vin mnh.

ng Dng a ra mt v d. Ly nng sut bnh qun (tng doanh thunm chia u cho mi v tr trong doanh nghip) l 4.000 USD/nm.Khong 60% s vo lng nhn vin. Nh vy lng bnh qun canhn vin ni khong 2.400 USD/nm. Mc lng ny nh nhngvic n lc t c nng sut ny vi th trng trong nc li liung bn.

Mt hng ra cho cc doanh nghip phn mm c quy m nh i vivic gi nhn vin l h phi tng c nng sut ngang nga vidoanh nghip ln. C hai gii php thc hin iu ny.

Th nht, doanh nghip nh bt chc doanh nghip ln tm khchhng nc ngoi c mt gi hp ng cao, ngh a l nng sut bnhqun ton doanh nghip cao.

Th hai, doanh nghip quy m nh xy dng chnh sch nghin cupht trin (R&D) cho ton doanh nghip. V ni dung R&D phi ciu khin trong khun khmt k hoch tng th n p ng snxut ca doanh nghip theo hng lm tng nng sut lao ng mi

v tr cng tc. Tuy nhin, lm R&D theo l nh vc no ang l vn ca nhiu doanh nghip bn khon.

Theo cng ty IT Solution, doanh nghip cn lm R&D ngay l nh vc mnhn vinc phn cng trong doanh nghip v ngay trong gi snxut. Gi s, gi lm vic ca doanh nghip l 8 gi /ngy v doanhnghip chn mt t l l c 6 gi lm vic th nhn vin s c 2 gi lm


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NGH THUT KINH DOANH

27

R&D theo k hoch. Kt qu R&D ny thc s lm tng kho kinhnghim cht xm cho doanh nghip phn mm.

Ring bn thn tng nhn vin, h thc ra ang c hng thmti ng khng tnh ra thnh tin, nhng cao hn gi tr tin lng. H c doanh nghip hng vo l trnh t o to. Nh vy cng vic

ca doanh nghip sko di ra thm 25% so vi khoch v nng sutgim nhng cht lng nhn vin tng, doanh nghip theo kp cc dngcng nghmi.

NGHTHUT KINH DOANH

28

Thm 4 bnh nghnghip c hng bo him

B Y t va c quyt nh b sung 4 bnh ngh nghip vo danhmc cc bnh ngh nghip c bo him. Theo , 4 bnh ngh nghip mi s c bo him l: hen phqun nghnghip; bnhnhim c cacbonmonoxit ngh nghip; bnh nt du ngh

nghi

p; b

nh vim lot da, vim mng v xung quanh mng ngh

nghip.

Theo quyt nh ny, ngi lao ng c gim nh l mc ccbnh trn s c hng cc ch quy nh ti B lut Laong vcc vn bn hng dn thi hnh B lut Laong. Cng vi quyt nhny, B Y t cng ban hnh tiu chun chn on v gim nh ccbnh trn.


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NGH THUT KINH DOANH

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Nhng cu phng vn tuyn dng kh

i vi khng t ngi, i phng vn xin viccng thng hn c bc vo trng u.Tuy nhin, d c xut pht t bao nhiungi phng vn khc nhau t nhiu v tr, nhiu cng ty, nhiu ngnh khc nhau,nhng cu hi phng vn bao gi cng cmt smu s chung.

c knhng cu hi sau v tm cch tr li hon ho nht cc cu hichnh l cch chun b tt nht cho bui phng vn xin vic ca bn.

Ti sao chng ti ph i nhn anh (ch)?

Cu hi ny thc cht l c hi bn c c hi qung b cho chnhbn. Chnh v th hy ni mt cch ngn gn nht, sc tch nht v ntng nht vnng lc, bng cp v khnng ca bn trong cng vic.

Tuy nhin nn nh ng tr li qu chung chung khi qut. Gn nh ttcmi ngi khi nhn c cu hi ny u tr li rng h rt chmch v tch cc. ng t n gin mnhi. Hy to ra du n ca ringmnh bng cch ch ra nhngu im c trng ca bn.

Ti sao anh (ch ) mun lm vic y?

Cu hi ny thc ra l mt cng c nh tuyn dng kim tra bn tm hiu c g v n v ca h trc khi n tham gia phng vn.Nu bn khng bit chc chn v cng ty, v tiu ch mc ch v v trca n trong ngnh nghm n tham gia, tt nht l bn khng nn tr li cu hi ny.

Trong trng hp bn nghin cu k tt c nhng yu t trn, thy chnh l c hi bn "trnh din" kinh nghim v trnhca bnvi nh tuyn dng y.

im yu ln nht ca anh (ch) l g?

Cch hay nht tr li cu hi ny l hy ch ra mt cch thnh thtnht im yu ca bn v ng thi ch ra lun cch thc m bn bin im yu thnh im mnh ca mnh.

NGHTHUT KINH DOANH

30

Chng hn nu bn tng yu trong khu t chc, lp khoch, hy ch ra cch m bn khc phc n, lp k hoch v kim sot thi gianca mnh. iu ny thng ch cho nh tuyn dng thy kh nng bitmnh bit ngi cng nh nng lc ca bn trong vic ci thin bnthn.

Ti sao anh (ch ) li khng tip tc cng vic c?

Phi cc k cn thn khi tr li cu hi ny, d cng vic c trong mtbn c ti t n u. Hy khn kho nht trong kh nng bn c th.Nu bn tm thy nhng im tiu cc trong cng vic c, hy nu luncnhng im tch cc ca n. Nn nh, phn nn khng ngt vcngvic c khng lm tng im cho bn trong mt nh tuyn dng.

Hy m tmt tnh hung kh khn nht ca anh (ch) v cchthc anh (ch ) gii quyt n?

Thng thng cc ng c vin thng rt "d ng" vi cu hi ny,nht l vi cc ng vin va ri gh ging ng v cha c kinhnghim trong cng vic. Thc cht cu hi ny lkim tra khnnggii quyt mt cch su sc v thu o vn ca bn, bt k lvn g. Thm ch nu nh bn cha c thi giangii quyt vn , hy vch ra cc bc, cc thao tc m bn gii quyt vn . iu ny ch ra rng bn l ngi y trch nhim v c kh nng giiquyt rc ri ca chnh mnh.

Nhim vno m anh (ch ) cho l thc hin thnh cng nh t?

B quyt tr li cu hi ny l nhn mnh vo nhng phn cng vicm bn lm thnh cng nht c lin quann v tr m bn ang ngtuyn. Hy lun tp trung vo nhng phn cng vic m cng ty tuyndng ang cn v ch ra bn c th p ng n tt n mc no.

Anh (ch) mun nhn bao nhiu tin lng mt thng? y l cu hi kh nht trong tt c cc cu hi, c bit vi nhngngi t kinh nghim. tr li tt cu hi ny, trc khii phng vn,bn hy tm hiu kcc thang bc lng tng xng vi trnhv k nng ca bn c th a ra cu tr li thch hp nht. Tt nht llm sao nh tuyn dng thy c thin ch ca bn, bit rng bnsn sng m phn mc lng vo thi im hp l. Nu nh buc


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NGH THUT KINH DOANH

33

Phng vn qua in thoi: Nh tuyn dngmun g?

Nhiu ngi i xin vic mc mt sai lm lnkhi cho rng cc cuc phng vn qua inthoi khng quan trng bng phng vn trctip. Chnh iu ny khin h sm gp thtbi trong qu trnh tm vic.

Trn thc t, phng vn qua in thoi rt quantrng. i vi ccng vin, thnh cng ca cucphng vn qua in thoi s m bo mt cucphng vn trc tip. i vi cc nh tuyn dng,phng vn qua in thoi gip h rt ngn danhsch cc ng c vin. V vy, nhng li khuynsau y, do chnh cc nh tuyn dng cung cp,s rt b ch cho bn:

Gim thiu cc yu t gy phn tn

Cc nh tuyn dng cho bit, khng t cc cuc phng vn qua inthoi b mt s m thanh nhy cm nh ting bt a, ting chsa, thm ch c ting xnc trong nh v sinh, cn tr. Bi vy, nubn bit trc khi no bn s c phng vn, hy chn trc mt aim yn t nh. Cn nu bn b phng vn mt cch bt ng, tt hn htl bn hy ngh c hn phng vn vo mt dp khc.

Nu c th, bn hy trnh s dng in thoi ding v nu chng maytn hiu b trc trc, nh tuyn dng s khng th nghe thy bn ni gv cuc phng vn sb ngt qung gia chng.

Tng cng khnng giao tip bng li ni

Do khng c s tip xc trc tip gia ngi tm vic v nh tuyndng, ngn ng c th khngc s dng trong phng vn qua inthoi. Bi th, nh tuyn dng s nh gi bn qua nhng g bn ni vcch trnh by ca bn. Nhng nh tuyn dng tinh s nhn nhnchnh xc mc chuyn nghip, mc yu thch ca bn i vicng vic cng nh cch ng x ca bn v c nhiu yu t khc dkhng gp mt trc tip vi bn.

Nhi u ngi i xinvic mc mt sai lmln khi cho rng cccuc phng vn qua

in thoi khng quantrng bng phng vntrc tip - nh minh

h a

NGHTHUT KINH DOANH

34

B l mt trong s cc ng vin cho v tr copywriter ti mt cng tytruyn thng ln. Sau cuc phng vn qua in thoi, nhn xt ca nhtuyn dng vanh l khng bit cch gyn tng. Ngi qun ltrc tip phng vn B cho bit: Nu B c tuyn dng th anh ta khc th thu ht s ch ca khch hng khi trnh by mt tng. L ra,anh ta nn thhin s si ni, nhit tnh trong li ni v ni mt cch c

ng iu linh hot hn.Kh nng b loi i vi cc ng vin c cch ni nng sung s cngrt cao. T lng hay nhng cch xng h qu thn mt u khng nnc s dng trong phng vn qua in thoi. Ngi c phng vncng tuyt i khng nn nhai ko cao su, ht thuc hay n ung trongkhiang c phng vn.

C s chun b trc

Nu bn c hn trc hoc on c thi gian no bn s c phng vn qua in thoi, hy ghi sn ra giy mt s iu m bnd nh s trnh by cng nh cm sn l lch ca bn trn tay. S chun b trc sgip bn rt nhiu.

Vic cp n mt vi thng tin mi v cng tyang phng vn bns gip bn gy n tng vi nh tuyn dng. Thm ch, nu c th,trc khi din ra cuc phng vn, bn hy gi cho nh tuyn dng mts tng cho cng vic ca bn v trong cuc phng vn, hy tholun thm vi nh tuyn dng vcc tng .

Lm g sau khi c phng vn?

Sau khic phng vn, bn nn gi mt l th cm n ti nh tuyndng trong bn c th tm tt nhng g tho lun trong cucphng vn cng nh nhng im mnh ca bn m bn mun ninhng cha c trnh by ht, qua chng t vi nh tuyn dng

bn coi trng cuc phng vn qua in thoi.Hy nh, bn s khng bao gi c phng vn trc tip nu bnkhng coi phng vn qua in thoi c tm quan trng tng ngnh vy.


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NGH THUT KINH DOANH

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7 ch nn cp trong mt cuc phngvn

Trn thc t, mt cuc phng vn khng phil mt cuc tra hi, m ging mt cuc hithoi hn. c mt cuc hi thoi hp dn,cch tt nht l bn cn c s chun b k lng nhng thng tin v cng vic cngnh i sng ring t ca bn.

iu g c coi l cn thit cho mt cuc phng vn? Nu bn cnhng cun sch t vn phng vn xin vic, bn s thy cc nh tuyndng sch a cho bn mt list di nhng cu hi v cu tr li phngvn.

Trong khi, trn thc t, mt cuc phng vn khng phi l mt cuctra hi, m ging mt cuc hi thoi hn. V c mt cuc hi thoihp dn, cch tt nht l bn cn c s chun b k lng nhng thngtin vcng vic cng nh i sng ring t ca bn.

Khi bn i phng vn, hy s hi hp bn ngoi v qun pht n.S chun b tt nht l hy th hin chnh bn thn mnh v cch ttnht thhin ci ti ca bn chnh l nhng cu chuyn ca bn.

Ngy nay cc cuc phng vn knng c bn thng s dng rng ricch . Th nhng trong cc cuc phng vn truyn thng, nh tuyndng s tp trung vo cc cu hi xem bn c knng hay hiu bitcn cho cng vic hay khng. Cn ngy nay, nh tuyn dng s dnh mt na thi gian hi bn vknng nghnghip v mt na chokh nng ng x ca bn. Da vo , cc phng vn vin s tm ranhng "bng chng" xem bn thc s c ti trong nhng tnh hungtht nh thno.

Hmun bit bn l ngi c kh nng hay c trch nhim, ni cchkhc bn s to ra tin hay s tit kim tin cho cng ty; h cng munbit bn c kh nng lm vic theo nhm hay khng, bn s ph hptrong tp on lin thng hay ging nh mt ht ct trong dy chuyntp th v liu bn c th a ra nhng ngh thch hp hay khng.Tt nhin h cng mun bit liu bn c kh nng ph hp vi mitrng ca cng ty hay khng, bi chng ai tuyn dng bn li munbn tch bit vi nhng ngi cn li trong cng ty c.

NGHTHUT KINH DOANH

36

V vy, th hin bn l ngi c kh nng, hy to ra nhng cuchuyn trong khong t 30 n 90 giy mi phn. V hy bt u cuchuyn ca bn bng cch pht trin 7 c bn sau:

1. S ln m bn lm ra tin hoc tit kim tin cho cng ty c ca bn.

2. Mt bc ngot trong cuc i hay ngh nghip ca bn v bn vt qua n nh thno?3. Khong thi gian m bn lm vic trong mt nhm v nhng nggp ca bn i vi nhm.

4. Khong thi gian trong ngh nghip hay cng vic m bn gp phinhng kh khn vt vv bn vt qua nhng cng thng nh thno?

5. Mt khong thi gian trong cng vic m bn t nhng thnhcng vi vai tr l ngi lnho hay ngi hng dn

6. Mt tht bi m bn tng vp phi trong cng vic v cch m bn

vt qua n.7. Mt vi s kin quan trng xy ra trong sut ngh nghip ca bn to ra cho bn nhng thayi ng k...

Hy nh, mt cuc phng vn khng phi mt cuc tra hi. N l mtcuc i thoi gia hai ngi ngang bng nhau. V vy khi bn thchin nhng iu trn, bn s tng bc tin gn n mc tiu cng vicca bn, ci m bn thc s mun, bi v n l mt cuc hi thoithnh cng, mt cuc hi thoi mang cng vic n cho bn.

"i u" vi nhng cu hi phng vn kh

Nhng cu hi gi di y s gip chobn bnh t nh, t tin v chun b tt hn khibc vo cuc phng vn quan trng...

Hy cho ti bit vanh/ch?

Ch tr li trong vng mt hoc hai pht;ng


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NGH THUT KINH DOANH

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ni lan man. S dng phn tm tt trongn xin vic ca bn lm nntng bt u.

Anh/ch bit g vcng ty ca chng ti?

Chun b sn nh trc bui phng vn! Dnh t thi gian lnmng hoc vo th vin tm hiu cng nhiu thng tin v cng tycng tt, bao gm sn phm, kch c, thu nhp, danh ting, hnhnh,ti qun l, con ngi, knng, lch s v trit l ca cng ty. Thhins quan tm mt cch c hiu bit; ngh cn b phng vn ni chobn bit vcng ty.

Ti sao anh/ch mun lm vic cho chng ti?

ng ni nhng g bn mun; u tin, hy ni vnhu cu ca h. Bnmun tr thnh mt phn ca mt d n c th ca cng ty; bn muncng gii quyt mt vn ca cng ty; bn cng c th ng gp vocc mc tiu c thca cng ty.

Anh/ch mun lm g cho chng ti? Nhng g anh/ch c th lm

m ngi khc khng th?Lin h vi kinh nghim trong qu kh cho thy bn thnh cngtrong vic gii quyt cc vn cng ty c, m nhng kinh nghimny c l tng tvi cng ty tng lai.

Th cn cng vic ngh m anh/ch cho l hp dn nht? t hpdn nht?

Lit k ra ba hoc nhiu hn cc nhn t hp dn v ch mt nhn t km hp dn khngng k.

Ti sao chng ti nn thu anh/ch ?

Bi kin thc, kinh nghim, khnng v knng ca bn.Anh/ch tm kim iu g trong cng vic?

C hi s dng knng ca bn, thhin v c cng nhn.

Xin hy cho ti nh ngh a ca mt (v tr m bn ang cphng vn).

NGHTHUT KINH DOANH

38

Nn ngn gn - a ra mt nh ngh a tp trung vo hnhng v ktqu.

Anh/ch cn bao lu mi c th ng gp ng k cho cng tychng ti?

Hon ton khng mt nhiu thi gian - bn ch mong i mt khongthi gian ngn thch nghi vi qu o ca cng ty.Anh/ch s li vi chng ti trong bao lu?

Min l chng tau cm thy ti cnng gp,t thnh tu, trngthnh...


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NGH THUT KINH DOANH

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Cc cu hi c th gp khi m phn v lng

Lng trc y ca bn? Trong thi giant 5 n 10 nm, bn mun kim c baonhiu tin?... l nhng cu hi c th gpkhi m phn v lng. Bn s tr li th no?1. Bn hy ni v lng trc y ca bn?

Cu tr l i: Bn rt sn lng cho nh tuyn dng bit con s, tin lngtng u. Trong cng vic, tin bc vi bn khng quan trng bng c hi hc hi v lm vic.

2. Bn c gi tr lng bao nhiu?

Cu tr l i: Phng chm ca bn l lm vic v ng gp vi kh nng tt nht ca mnh. V vy, bn lun n lc t kt quv cngi ch tha nhn v cng bng t bn ng gi tr ca bn.

3. Lng hin ti ca bn l bao nhiu?

Cu tr l i : Bn nn nu r tin lng, thng, lm thm gi, nhngphc li m bn hng cng ty c.

4. Trong thi gian t 5 n 10 nm, bn mun kim c baonhiu tin?

Cu tr l i: Bn mong tin lng phn nh n lc ca bn v phhp vi nhng v trc trlng tng ng.

5. Bn ngh mi ngi cng ngh vi bn c tr lng tngxng?

Cu tr l i: Hy cn thn. Mt s ngi c tr lng qu thp. Nubn l mt trong s , bn hy gi iu cho ring bn. ng th hin s gin d hay chng i ca bn. Bn chng t c iu g khini ln nh vy, nhng li c nhiu th mt.

6. Bn c bao gi b t chi tng lng khng?

nh minh h a

NGHTHUT KINH DOANH

40

B n c th tr l i : Nhng xt duyt lng to nn s tng lng cngvi nhng ng gp ca bn. iu , c ngh a bn cha bao gi b t chi tng lng v cch lm vic khng ph hp.

7. Bn c mun tr thnh mt thnh vin cho khoch lng cachng ti khng?

Cu tr l i: Bn rt vui nu c tham gia khoch ny v bn sxemxt cn thn v t chc k hoch v s cnh tranh trn th trng tichnh.

8. Bn mong mun mc lng l bao nhiu?

Cu tr l i: Lng cn c vo nhiu yu t: iu kin lm vic, trinvng tng lai v c hi thng tin. Tuy nhin, kh chp nhn mt mclng thp hn mc lng hin ti, bi n l s thnh cng ca bn.

9. Bn c th hmc lng thp nht m bn chp nhn nu lmcng vic ny?

Cu tr l i: C thbn ang b cnh tranh bi nhng ngi a ra mclng thp hn. Trong cu tr li bn nn nu nhng mc trch nhimca cng vic v thnh qu t c.


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NGH THUT KINH DOANH

41

vit mt h s hay

Vit mt h s hay chnh l bc quan trngu tin c mt cng vic tt. H s s cho nh tuyn dng c c n tng utin vbn.

C th n s quyt nh bn c c nhtuyn dng mi tham gia cuc phng vn hay khng. V th bnhy dnh thi gian tm hiu v vit cho mnh mt h s tht ntng.

Mt h s n tng s cho nh tuyn dng thy c rng bn lngi thch hp cho v tr h ang tuyn dng nh thno.

u tin bn nn xc nh 3 yu t: Bn s dng kiu h s no? Bnsvit g? Bn trnh by ni dung nh thno?

Chn kiu h s ph hp: Chng ta c hai kiu hs c bn:

1. H s vi t theo th i gian. Mi thng tin v hc tp v kinh nghimlm vic s c lit k theo thi gian. Hu ht cc ng vinu chnkiu h s ny.

2. H s nh n m nh nh ng k n ng v thnh qu b n t c trong qu trnh lm vi c . Bn c th nhn mnh nhng k nng vtim lc ca bn thn. Nu bn thiu kinh nghim v c khong thigian tht nghip th cng khng cn cp ti trong kiu h s ny.

Cn c vo kin thc, kinh nghim lm vic v s phn on ca bnvnh tuyn dng, bn hy chn mt kiu h s ph hp. Vic kt hphai kiu trn tht s ph hp vi bn cng l mt cch rt tt. Bndng h s vit theo thi gian nhn mnh nhng k nng m bnt c l rt tt. Vic dng kiu h s th hai i khi khin nh tuyndng ngh rng bn mun giu khong thi gian bn tht nghip. thuyt phc nh tuyn dng, bn nn gi km theo bn tm tt qu trnhlm vic v hc tp.

Ni dung l yu t quyt nh

Mt trong nhng thun li khi bn vit h s l bn c th chn vquyt nh s a ni dung g vo. Bn hy tn dng thun li ny

NGHTHUT KINH DOANH

42

a nhng thng tin tht n tng v bn thn. Khi la chn ni dungbn cn lu :

- Ni dung ngn gn v sc tch.

- Hy xem xt kmi chi tit bn s a vo h s. Bn hy t hi tisao li a chi tit vo, nu bn khng tm ra l do g th hy loi b ra khi h s.- Bn ng a nhng thng tin ca hn 10 nm trc vo h s, nun khng lin quan ti cng vic m bn sp np n xin.

Nhng chi tit khng th thiu trong h s:

+ H tn v a ch lin lc.

+ Bn nh h ng nghnghip.

+ Bng cp.

+ Tm tt kinh nghim lm vic.

+ S quan tm, cc hot ng v thnh cngt c c lin quan ticng vic bn ang np n xin.

+ Thng tin chi tit vngi chng nhn nu nh tuyn dng yu cu.

Cch trnh by

Cch trnh by h s ca bn s to n tng vi nh tuyn dng. Vth, bn nn trnh by sch s, r rng v chnh xc theo mt s yucu sau:

- nh my h s ca bn, chn font ch en v nn trng.- In mt mt- Dng font ch n gin.- l rng v cch dng, nh th s khin ni dung bn trnh by rrng hn.

Sau khi hon thnh h s, bn nn nhmt ngi xem v gp chobn. Nu sau khic m ngi bit v cng vic bn sp np nxin th bn thnh cng ri y.


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NGH THUT KINH DOANH

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M u th xin vic (ti ng Vit) - Cho sinh vin mi t t nghip

>> CV mu bng ting Vit- Dnh cho ngi mi tt nghip>>B quyt vi CV (dnh cho SV mi ra trng)

Nhng sinh vin mi ra trng thnggp kh khn trong vic vit th xinvic v l lch trch ngang. Di y lmt mu hng dn c tnh gi cho ccbn. Trong th xin vic ny, ng vin nu c rt r thmnh ca mnh:

-----------------------------------------------------

(Ph n vi t a ch lin l c c a ng vin)

(Ph n vi t tn ng i ti p nh n tuy n d ng a ch nh tuy n d ng) Tha ng/b...,

Tnh cch hng ngoi, kinh nghim bn hng v b ng c p ti mit c gn y l nhng l do ti sao ti lng vin tim nngcho v tr mi gii bo him trong cng ty California Investments, Inc.

Ti mi tt nghip chuyn ngnh marketing trng i hc Oregonv ti cng l ch tch Hip hi Lnho Tng lai Hoa K v Hiphi Marketing Hoa K ti trng.

D mi tt nghip, ti khng ging cc sinh vin mi ra trng khc.

Ti tng hc ti cc trng bang Michigan, Arizona, andOregon. V ti trang tri chi ph hc tp ti cc trng ny bng cccng vic lm thm nh bn qung co trn radio, bnng k muabo di hn v lm nhn vin phc vquy bar.

Ti c tnh cch trng thnh cng nh cc k nng, nng lc bt u cng vic mi gii bo him v ti mun lm cng vic nyti California, qu hng ti.

nh minh ha

NGHTHUT KINH DOANH

44

Ti s tr v California vo cu i thng ny v ti r t mu n trao ithm vi ng v cng vic ti California Investments. Sau khi gith ny, ti sgi in cho ngxem chng ta c thsp xp thigian gp g.

Cmn ng dnh thi gian v xem xt.

Knh th,John Oakley


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NGH THUT KINH DOANH

45

CV mu bng ting Vit - Dnh cho ngi mi tt nghip

Khi mi tt nghip, bn cha c nhiu kinh nghim ngh nghip cp n trong CV (l lch trch ngang). Hy s dng cc th mnh khc lm cho CV ca mnh tht n tng vi nh tuyndng. Di y l 1 CV mu bn tham kho:

L THU THOa ch : 20 Nguy n Cng Hoan, H N i

Di ng: 0908 123 456

E mai l: [email protected]

HC VN:

- KsQun trCng nghip, Trng i hc Bch khoa H Ni (2006)

- Bng: Kh ( im trung bnh: 7.8)

- Hc bng:+ Hc bng cho sinh vin xut sc ca trng nm 2004 v 2005.+ Hc bng cho sinh vin xut sc ca Cng ty Cp quang Fujikura+ Hc bng ting Anh thng mi ca cng ty Du kh Petronas -

Malaysia

HOT NG NGOI KHA:

- D n xy dng nh hng phc v thc n dinh dng (Bi tp nhm)

+ Nghin cu v kho st cc nhu cu ca ngi tiu dng vcc ban dinh dng+ Thu thp v phn tch cc thng tin kho st+ Cng vi cc thnh vin trong nhm vit khoch d n

- Tham gia Chng trnh Ma h xanh nm 2003 v 2004

+ Dy ton cho cc em hc sinh+ Tham gia dng nh gip ngi ngho

- Thnh vin Cu lc bAnh vn ca trng

NGHTHUT KINH DOANH

46

K NNG:

- S dng thnh tho Microsoft Word, Excel, Power Point

- Giao tip ting Anh thun thc

- C knng giao tip, trnh by tt

- Chm ch , bit tchc sp xp cng vic v c tinh thn trch nhim

- Ddng thch nghi vi mi trng mi

KINH NGHIM LM VIC:

2003 - 2005: Gia s Ton cho hc sinh lp 8, 9

2002 - 2003: Phc vbn ti Qun c ph Liu Giai

STHCH:

Giao tip vi mi ngi, c sch v chi cu lng.
mailto:[email protected]:[email protected]


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NGH THUT KINH DOANH

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B quyt vi CV

Ngy nay, xin vic, mt trong nhng vic utin m bn phi lm, l vit mt C.V (l lch t thut). Ch tm tt trong 1-2 trang A4, nhng ciCV ny s gip nh tuyn dng hiu c kh nng, trnh ca bn, v t , quan tm c bitn bn trong mt ng cc h s ng tuyn.Di y l nhng hng dn c bn lm mt CVdnh cho cc bn tr, nht l sinh vin mi ra trng.

Thng tin c nhn:

Ngi ta khng cn quan tm bn sinh u v bmbn lm gu,iu quan trng l chnh bn. Phn thng tin c nhn c bn ch cn ghir h tn, ngy thng nm sinh, a ch v s in thoi lin lc l .Sp tuyn dng ch cn bit by nhiu lin lc vi bn hn phngvn m thi.

Quan im - nguyn vng nghnghip:Phi nu r rng v ni bt cng vic bn thch, ph hp kh nng, k cmi trng lm vic m bn yu cu. Khi xin vo lm vic ti mtcng ty hin i thy l phn n im v chng ta dm yu cu, ihi v hon ton t tin khingh cng vic cho chnh mnh.

Khnng v bng cp:

Mt ci CV tt l phi phn nh c kh nng, s trng ca bn, k c nhng thnh tu t c. Vit tht n gin, trnh khoa trngnhng phi m bo ch ra c bn lm c nhng g. Bng cp thch nn nu nhng bng c gi tr v c lin quann cng vic angxin.

Kinh nghim lm vic:

Nhiu bn tr VN, nht l nhng sinh vin mi ra trng hi yu v khon ny. V vy ngay by gi, cc bn phi gp rt ln xvo thc t, lm dy thm cho phn kinh nghim ca mnh. Khng cn phi litk tt tn tt nhng cng vic ln nhm bn kinh qua. Ch cn la

NGHTHUT KINH DOANH

48

chn mt hai cng vic c gi nht v thnh tu ln nht t c l.

Hot ng ngoi kha:

y l phn quan trng khng km, n thhin c tnh v nng lc cabn. C th trnh by c s thch ca bn trong phn ny. Thnh tchhot ng cng nhiu cng c c hi vic lm.Ngy thng tt nghip i hc:

y l phn kt thc ci CV hin i ca bn.

ng che du c tnh ca mnh trong CV. By gi n khng kh khannh trc kia na, CVi tin trm cho bn v n quyt nh tng laica bn! y l CV ca mt ng vin chun b tt nghip i hc. V tichc, CV ca bn sc thhon tonn tng v thu ht hn nhiu!

* Thng tin c nhn:

Khoa Hng An

08/09/1982

207/13ng 3/2 P.11, Q.10, TPHCM

* Quanim nghnghip:

Thch hp vi nhng v tr ngoi giao, thng thuyt. Nhng cng vici hi vkhnng ng x giao tip tt. Rt mongc lm vic trongmt mi trng hin i, cnh tranh lnh mnh v c c hi thng tin.

* Khnng v bng cp:

+ Giao tip tt

+ Thng tho ting Anh v ting Php

+ C nng khiu vit.

+ Nhy cm cao i vi nghgiao tip.


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NGH THUT KINH DOANH

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Nhng iu cn trnh khi vit LLCM?

- Khng nn gp trong LLCM ca bn cc chi tit nh chiu cao, cnnng, tui, ngy sinh, ni sinh, tnh trng hn nhn, gii tnh, dn tc,tnh trng sc khe, l do ri b cng vic trc , a ch v s inthoi ca ch s dng lao ng trc y... Ngoi ra, cc chi tit v s thch v cc thng tin linh tinh khc cng cn trnh a vo LLCM. Cnmt im nh ng ch na l khng nn vit LLCM qu hai trang,nh sa li chnh t nu c, v c bit l khng nn vit nhng gmnh khng hoc cha bit.

NGHTHUT KINH DOANH

52

20 cch ci thin h s trc tuyn

>> 7 li khuyn b ch khi vit l lch in t >> Sn vic trc tuyn: C hi khng nh nhau>> B quyt tm vic online

Hon cnh ngi khn vic kh hin nay i himi ngi phi c mt h s rt hiu qumi cth thu ht c s ch ca cc cng ty. Theomt cuc iu tra trn hn 600 nh tuyn dng doM thc hin, c 20 cch di y gip ngi tmvic c thci thin h s trc tuyn ca mnh.

T kha!

V cc cng ty hay nh tuyn dng phn loi h s bng phng php in t nn cc t kha v cc t c thm tnnglc, thnh tch v kinh nghim lm vic ca bn rt quan trng trongvic thu ht s ch ca h.

T tip th hiu qu

Bt u vi bn tm tt cc nng lc trong a ra cc k nng vkinh nghim ca bn trong vng t 6-8 dng.

Ph trng kt qu

Cc cng ty mun c bng chng bn c th m nhim v tr h angtuyn. Tm tt vic bn lm v kt lun bng kt qu t c, lu nhng li ch m cng ty bn / ang lm thuc t . Dng cccon s v t l phn trm phn nh s tin v thi gian tit kimc. V d : iu phi cuc hi ngh hng nm, b sung cc chngtrnh mi. Kt qu tng thm 17% s ngi tham d v 18% doanhs.

Ngn gn, sc tch

Mt trang ngn gn v i thng vo vn l hiu qunht. Hy l mtbin tp vin c kinh nghim, vt bmi phn khng lin quan hockhng hu ch cho cng vic ang nhm ti. Nhn mnh vo cc kinhnghim gn nht - trong khong t 5-7 nm. M tchi tit cc nhim v chnh tng thc hin.


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NGH THUT KINH DOANH

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ng mc tiu

Tp trung ni dung ca cc h s theo ng tn cng vic ang ngtuyn. S hiu qu hn nu mi chc danh cng vic c mt h s (vd, mt h s cho v tr Chuyn vino to, mt ci khc cho Gimc chng trnh) v ch a vo cc thng tin ph hp vi cng vic.

Dnhn, d c

nh dng ca mt h s trc tuyn cn phi d c, r rng v chuynnghip. m bo cc cu u c ng v c khong cch cn thitgia cc . Trnh dng cc font ch iu , in nghing hay inm. Ttnht l s dng fontTimes New Roman hay Arial vi c ch t 12-14.Nh gch u dng cho mi quan trng.

R rng

Khng ni chung chung. Ni chnh xciu bn nh ni, dng cng tt cng tt din t mt vn .

Chnh xcTrnh by cc k nng, bng cp v kinh nghim mt cch tch cc mkhng thi phng hay ni sai s tht. Nu cc trch nhim cng vickhngc m t y bng chc danh cng vic, hy ch ra cc kh nng ca bn vi cc thut ng ph hp (v d : iu phi s kin thayv iu phi nhn vin). Lit k cng vic, cng ty v ngy thng lmvic tng ni.

Dng ng t

Bt u mi cu bng mt ng t tng thm sc mnh cho cu.Khng dng du /, ch dng cc cu ngn. V d : Thit k t ri qung

co mi cho cng ty.y

Vit y tn trng, thnh ph, cc chc danh v khng phi ai cnglun c cc ch vit tt.

NGHTHUT KINH DOANH

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ngn gn

Vit h s khngi hi cc cu y ng php; tt nht l s dngcc cm, ng mang tnh m t nu vn . Lu nu c dng ccthut ng th mt ngi khng trong ngnh cng c thhiu c.

Th qu kh

Nu dng ting Anh, s dng th qu kh trong mi cu viu hmngh a bn lm vic trc y. iu ny khng nh vi cng tybn c th m ng nhng cng vic .

Hon ho

H s ca bn ng ln phi tht hon ho. Khng li chnh t, li nhmy, c bit trong email. Li nh my l li m nhiu gimc nhns v nh tuyn dng phn nn nht v nhng ngi mc li skhngc c hi c xem xt.

c d cn thn

ng tin chc nng kim tra li chnh t ca my tnh. c to mi ch ln m bo tnh chnh xc.

Gip nh tuyn dng c c h s

Nhng h s di dng, dyc ch skhng th c c. Hy mnhdn xa b nu cn c mt h s tt. S dng cc khong trng,nhn mnh cc quan trng bng gch u dng v loi bnhng t, tha.

Khng dng ha

Cc thit kphc tp s lm cho ngi c b sao nhng. Khng dngcc ng gch, hnh hp, cc ng vin hay cc hnh ha v chngsgy ra li khi gi bng phng tin in t.

Khng a cc thng tin c nhn

H s ca bn s khng c coi l chuyn nghip hay khn ngoannu bn a cc thng tin v tnh trng hn nhn, gii tnh, chiu cao,cn nng, sc khe hay a nh vo h s.


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6. ng bao gi gi l lch in t di dng tp tinnh km th int (attachment file). Nu bn lm nh vy, nh tuyn dng smt thmmt khong thi gian na m tp tin. Bn nn gi l lch ca bndi dng mt e-mail. Khi, nh tuyn dng ch cn mt ci nhpchut l cc thng tin vbn.

7. c bit lu n v tra ch e-mail v s in thoi trong l lch cabn. Chng phi nm chd thy nht. Nu bn bt nh tuyn dngphi cng mt ra tm nhng thng tin th c hi c vic lm cabn scn li rt t.

NGHTHUT KINH DOANH

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Sn vic trc tuyn: C hi khng nh nhau

TT - Khng phi nh vch thn thch, b quyttm vic ca nhiu thanh nin hin nay l kthp thc lc ca mnh vi cc website tuyndng. Nhng mc thnh cng l thuc rtnhiu vo n lc ca th sn.

Ngi c, kkhng

Nm 2004, tt nghip khoa cng ngh thng tin HBch khoa H Ni, Nguyn Thnh Trung np nxin vic ht ni ny n ni khc, n vi a ch nhng ngi ta ni tuyn xong. C th i vng vng, tin ch mt t nhng mt nhiu thi gian vcng sc.

Sau , nh bn b gii thiu, Trung ln mng tm thng tin tuyn dngv ch hai tun sau tr thnh nhn vin ca Cng ty c phn tin hcSng To. Nhn xt v hnh thc tuyn dng qua mng, Trung ni:

ng tin cy hn nhiu so vi cc dch vgii thiu vic lm, nhanh vhon ton min ph!.

Bnh, mt chuyn gia pht trin ng dng web c thm nin, t ra ddt: Ni chung, tm vic by gi d hn ngy xa nhiu ri, nht l tmtrn cc website tuyn dng. Tuy nhin, hu ht cc v tr c tuynqua mng thng c mc lng khng cao. V th, cch tm vic nych c u im nhanh, gip mnh chng chy lc tht nghip. Cn numun tmc vic lm ph hp, va th v, va c thu nhp cao thphi tmn... si trn.

Bnh tit l sau hn ba nm nhy khp cc cng ty trong nc vimc lng khngu vt qu 5 triu, anh snc mt cngvic qua mng v ang lm vic ti nh, nhn cc hp ng gia cngca mt scng ty nc ngoi vi thu nhp mi thng trn 1.000 USD.Bnh phn tch: Cc website tuyn dng VN hin nay ch dng li mc ng thng tin vv tr cn tuyn hoc h s ng vin. Thng tiny rt tt nhng cha . n c, hu ht h s np qua mng ukhai l c kinh nghim i lm mt vi nm nhng bit ly g kimchng!. Cn ThPhong, c nhn ngnh th vin, t ra nghi ng v

Tm vic lm trntrang webwww.kiemviec.com-nh: T.T.D.
http://www.kiemviec.com/http://www.kiemviec.com/http://www.kiemviec.com/


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tnh hiu qu ca hnh thc tuyn dng trc tuyn. Anh k: Thy bnb mch, ti cng th qua, nhng gi hn chc h s, qua my thngri c thy ai hi n u!.

Hy chun b cho tt

Theo ng Phan Minh Tm - ch tch

hi ng qun tr trang web24h.com.vn, mt trong nhngwebsite mnh v mng vic lm,nhng trng hp nh bn Phongkhng t, nhng li chyu thuc v ng vin.

ng phn tch: Nhiu bn tr xemvic np h s qua mng ch l binphp b sung cho h s cng, vvy h thng lm rt s si, thmch g ch khng du vi nhiu li chnh t, ng php v kt qu l nhtuyn dng gt bngay nhng h s cu th, thiu thng tiny.

ng Tm khuyn sn v ic online tht s hiu qu, ngi tm vicnn u t thi gian khai tht cn thn v nghim tc, bt u vimt h s cng chi tit v trung thc cng tt. Ngoi ra, do cu trc cawebsite, nhng h smi b sung c xp ln trn, nn sau mt thigian nht nh m cha nhn c ngh no, ng vin nn gi li h s.

ng Tm nhn nh rng trong tng lai c hi dnh cho mi ngi s cn nhiu hn khi loi hnh ny hon thin dn t cba pha: ngi tmvic cung cp h s vi thng tin chi tit hn, nghim tc hn, bao gmc nh, giy khm sc khe, kinh nghim, cc v tr m nhn trongqu kh, ngi xc nhn (reference)...; nh tuyn dng a ra yu cutuyn dng, ch lng bng... r rng hn; nh cung cp dch v chuyn nghip hn.

ng ng nh Tr, nguyn cn b nhn s ca Ngn hng ng ,cho bit vic tuyn dng ca c quan ny kt hp gia tuyn dng trctuyn v cc hnh thc truyn thng, trong tuyn dng trc tuyn t ra u thhn.

Mt s a ch tuyn dng quamng:

Mc Vic lm Online trnTu i Tr Online www.vietnamworks.com www.hrvietnam.com www.kiemviec.com www.tuyendung.com www.hoichovieclam.com www.thegioivieclam.com www.laodongvieclam.vacs.com.vn www.firstalliances.net

NGHTHUT KINH DOANH

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ng Tr so snh: Nu ng tin tuyn dng trn cc phng tin thngtini chng, mnh phi b ng ch i ccng vin mang h s n,sau phi lc v lu h s mt kh nhiu thi gian. Cn vi tuyndng trc tuyn, cn b nhn s ch vic duyt trn cc trang web viclm, tm trong s lng ng o hs c sn chn ra ng vin phhp.

ng Tr cho hay rt nhiu v tr Ngn hng ng c tuyn vi s h tr ca hnh thc tuyn dng ny, ng k nht l cc cng vic k ton, tn dng v thanh ton quc

Nhng sai lm ca ngi tm vic

Cng vic v s nghip rt quan trng trong i mi ngi. Nukhng mun chn nhm vic "khng dnh cho mnh" th b n cntrnh nhng sai lm m cc chuyn gia vic lm thng k:

Tm vic khng ph hp: Khng g t hn l hng ngy phi lm mtvic khng hp vi mnh. Chng my chc bn s khng chu ni vmun "chy trn" n. ng nhin phi bt u li, mt rt nhiu thi

gian, tin bc, cng sc v cc hi na. Ngay t u, hy t nh gibn thn c c cng vic ph hp nht.

Tm cng vic "hot": Khng nn p mnh phi mc b cnh khnghp, d n l thi trang thnh hnh nht. Thy thin h x lm IT, cas , din vin, bn cng hm h lm theo m khng hiu rng n chngh hp vi mnh. Bn s tht bi hay "l m" gia mun trng ngikhc, chng bao gi ni lnc.

Tm cng vic ngi khc lm rt tt: Bn ca bn lm tt v ic khng c ngh a l bn cng s thnh cng. Mi ngi c nng lc, s trng, am m ring. kin ca bn b ch tham kho thi.

Qu trung thnh vi l nh vc bn am hiu: Hy m rng kin thc,s am hiu ca bn. L bn c kh nng "thn k" l nh vc khc thsao, u nht thit phi trung thnh vi nhng g bn lm tt.

Coi tin lng l yu t quyt nh: D nhiu tin n u cngkhng th lm bn vui nu cng vic khng ph hp, ch lm khngng , p lc cng vic cao, qu vt vhoc ng nghip kh chu.
http://www.vietnamworks.com/http://www.hrvietnam.com/http://www.kiemviec.com/http://www.tuyendung.com/http://www.hoichovieclam.com/http://www.thegioivieclam.com/http://www.laodongvieclam.vacs.com.vn/http://www.firstalliances.net/http://www.firstalliances.net/http://www.laodongvieclam.vacs.com.vn/http://www.thegioivieclam.com/http://www.hoichovieclam.com/http://www.tuyendung.com/http://www.kiemviec.com/http://www.hrvietnam.com/http://www.vietnamworks.com/


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Mt mnh hnh ng: Bn b, ngi thn c th cho bn nhng likhuyn, gp chn tnh, c ch v sng sut. ng hnh ng mtmnh, khi trongu bn ang cung ln tm vic th lm sao cn sngsut na?

Qu tin vo dch v h tr vic lm: Nhiu trung tm gii thiu viclm rt v trch nhim, chng phi l ni bn hon ton c thyn tm "da dm". C th h s cho bn mt cng vic khngng , s lng qun h s ca bn trong hng vn h s khc, cng c th bnch l mt con mi ca nhng trung tm la thi. Hy ch n nhngtrung tm gii thiu vic lm c uy tn.

Lm theo li ngi t vn mt cch my mc: H thc s chnghiu g v bn cm ch bit s s qua vi li gii thiu. C nn giaosphn v s nghip ca mnh cho mt ngi nh thkhng? Ch nntm li khuyn ca h suy ngh thi.

Mong tm vic trong "mt sm mt chiu": ng qu st rut. Cngvic l mt phn i bn c m. c ng , bn c thmt nanm, mt nm, hay lu hn. Hy kin tr phn u v trau di kin thc

trong khi ch i.

NGHTHUT KINH DOANH

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Ngi lao ng c tr lng khi no?

TT - * Chng ti l tp th ngi lao ng (L) thuc mt cng tynh nc ti Qui Nhn. Cho n nay chng ti vn cha c tr ng lng no ca thng 7 v 8-2006. Theo hp ng lao ng k th chng ti c tr lng 2 ln/thng vo gia v cui thng.Xin hi cng ty c vi phm php lut L hay khng? (Tp th ngi lao ng)- Php lut hin hnh quinh ngi L phi c tr lng trc tip,y , ng thi hn v ti ni lm vic. Ngi s dng L c phptr lng chm trong trng hp c bit (thin tai, ha hon hoc ldo bt kh khng khc theo quinh m ngi s dng L tm mibin php nhng khng khc phc c), nhng khng c chmqu mt thng. Nu thi gian tr lng chm t 15 ngy tr ln, ngis dng L phi n b cho ngi L mt khon tin t nht bng s tin tr chm nhn vi li sut tin gi tit kim khng k hn ca ngnhng ti thi im tr lng.

Nh vy, vic tr lng chm qu hai thng ca cng ty nh phn nh

l sai lut. Tp th ngi L c th gi n yu cu gii quyt tranhchp L v tin lng n hi ng ha gii L c s ca cng ty.Trng hp cng ty khng c hi ng ha gii L th gi n n hagii vin L ca c quan qun l nh nc v lao ng cp huyn yu cu gii quyt.

Th vic khng hng lng c ng khng?

TT - * Ti c tha thun vi mt cng ty l sau th i gian th vic,cng ty s nhn ti vo lm vic, thi gian th vic l ba thngkhng tr lng. Thnhng sau ba thng th vic, cng ty khngnhn ti vo lm vic vi l do ti khng t yu cu th vic.Cng ty lm nh vy c ng hay khng? ( .H.D. - Q. Bnh Tn,TP.HCM)

- iu 32 ca B lut lao ng quinh: tin lng ca ngi laongtrong thi gian th vic t nht phi bng 70% tin lng cp bc cacng vic . Thi gian th vic khng c qu 60 ngy i vi laong chuyn mn k thut cao v khngc qu 30 ngyi vi laong khc. Nh vy cng ty vi phm v thi hn th vic v khngtr lng cho bn l khngng.


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Cn vvic nhn vo lm vic, bn phi nu r tha thun th vic ct ra iu kin t yu cu th vic hay khng. Nu c t ra v bnkhngt yu cu th theoiu 32 B lut lao ng, cng ty c quynkhng nhn bn vo lm vic. Cc trng hp cn li cng tyu phinhn bn vo lm vic.

NGHTHUT KINH DOANH

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"Ngh thut" xin thi vic

Ch cn mt cht s sut, n xin thi vic ca bn c thgy ramun ngn rc ri cho chnh bn. V vy, trc khi gi l n xinthi vic, hy cn nh c k cc yu t lin quan n cng vic, ccmi quan h... Sau y l vi mch nh nu bn c nh xin ngh vic.

Sn sng tr c "gi G"

Mt vi cng ty c "lut", h nhn vin gi n xin thi vic l h phiri ni lm vic ngay lp tc. Khng c s tr hon. iu ny rt ngbn cn nhc trc khi gi n.

Hy t t cu hi: Mnh ly ht cc ti liu c nhn trong my tnh cng ty cha? Mnh xo sch cc d liu trong my tnh v trn bnlm vic - nhng th c th l v kh sp c chng li mnh cha?Cng cn t cu hi, nu mnh phi ri cng ty ngay lc ny, liu rngc kh nng mnh s khng nhn c thanh ton ngay trong vi tunti khng?... Do hy ngh n tt cnhng vic bn cha gii quytv cn gii quyt ngay trc khi gi i ln thi vic.

Khng a vi lut

u tin, bn phi chc rng tt cnhng thm bn vit trongn xinthi vic phi ng v hp php, thm ch c v ngy bn vit n,ngy cui cng bn cng ty. iu ny thc s rt quan trng.

V sao? iu c ngh a l bn skhng phi c trch nhim php lvi bt c nhim vno sau khi bn xin thi vic. Tuy nhin, bn cngnn lch s to c hi cng ty ca bn c mt khong thi gian chun b cho s ra i ca bn. t nht l 2 tun.

Thn thin, ho nh n pht cht

Bn ang cu gin? Bn thc s mun vit nhng li l gay gt, cayc trong ln thi vic lm cho sp c chong vng? Rt sai lm.Bn c th th hin bn ght cng vic hin ti, bn ght ng sp hinti. Nhng bn s c g ngoi vic lm cho khng kh cng thmcng thng?


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Sc v cng nhiu rc ri nu bn lm cho nhng ngi li gin d.Chng hn, bn s b "c tnh qun"c thanh ton mt s khonhoc c th gp rc ri trong chuyn thanh ton nhng khon tin cnli trc khi rai. ng bao gi nh gi thp sc mnh ca li ni. Vtrong nhiu trng hp, i khi ng chc li tr thnh ng minh caonht ca bn, ch cn bn bit s dng sc mnh ca ngn t.

Gii thch l do ra i - cn khng?Bn quyt nh ra i bi v c nhiu chuyn xy ra. Tuy nhin ngay c khi bn c cng vic mi hay bn cha ra i nhng khng th tiptc lm vic c, bn cng khng nn ni ra l do mnh rai.

Hy t t cu hi: liu rng vic gii thch l do t chc hoc b vicc ch li g cho mnh hay khng? Thng thng, xt v lu v di, cutr li s l khng. Hy cn nhc mi quan h ca bn vi ng ch c.V ty vo mc thn thit ca mi quan hny m bn t quyt nhc nn ni ra l do rai hay khng.

Nhn xt ca sp c

Trc khi chuyn cng tc, bn thng mong nhn c nhng linhn xt tt nht. c c iu ny, bn cn c mi quan h tt visp cng nh cc ng nghip c. Tt nhin n ph thuc vo thi ca bn vi nhng ngi xung quanh trong sut thi gian bn lm vic.

Hy nh, nu nh h s xin vic ca bn c nhng li nhn xt tt vtch cc t pha n v c, c quan c, bn s c nhiu c hi nhnc thin cm cng nh cng vic tt cng ty mi.

Khi c qu nhiu sp

Bt k cng v no, mi ngi u c t nht l mt sp. Trongmt tp on, Tng gim c iu hnh (CEO) l ngi cao nht

trong b my qun tr, iu hnh. D cng v cao nh vy, h vn c sp ca mnh, l... cc c ng.

Khi nim sp rt a dng, bao gm cmt snhm ngi nh sau:

- Ng i gim st (supervisor): L ngi giao cho bn nhim v, xem licng vic ca bn v nh gi bn. y c th l nhm trng hoctrng phng, thng thy chnh l sp thc s ca bn.

NGHTHUT KINH DOANH

66

- C v n (mentor): Th nh thong, mt ngi trong s nhng sp cabn s h tr bn trong cng vic v a ra nhng li khuyn b ch. y chnh l cvn ca bn. i khi hcng chnh l gim st trc tipca bn bi v mt cvn thng l mt ngi c thm nin cao.

- Ng i h ng d n (role-model): Thng l ngi truyn cm hng lmvic cho bn. Ngi hng dn c th l mt ngi c chc danh thphoc cao hn gim st ca bn. Tuy nhin,y cng c th l mtngi c thm nin cng tc ti mt ni khc trong h thng nh mtchi nhnh, bphn, hoc mt vn phng khc.

- Ng i c quy n lin quan (the related power): L nhng ngi c th c chc danh tng ng hoc cao hn gim st ca bn, chng hnnh trng phng ban khc, ph gimc Tuy nhin, ngi cquyn lin quan khng phi l gim st ca bn v cng khng trc tipph trch l nh vc m bn ang m trch.

Trong mi trng doanh nghip, chc chn mi chng ta s phi lmvic vi hai, ba, thm ch l vi c bn sp. V h u c mc nhhng nht nh n cng vic ca chng ta. C mt iu chc chn l

khng mt ai cc tt cvai tr ca nhng ngi nu trn.Chc chn sc mt ngy bn nhn ra nhng mu thun trong ch oca cc sp. Gi s bn nhn c yu cu ca ngi gim st myu cu ny li mu thun vi mt yu cu ca ngi c quyn linquan, bn s lm theo yu cu ca ai?

Gis rng bn nhn c s ch o y cm hng ca ngi hngdn nhng n li lm cho gim st ca bn pht cu, bn s lm valng ai?

Gi s c vn ca bn ra nhng nguyn tc m nhng nguyn tcny li mu thun vi nhng tng ca ngi hng dn, ai l ngibn phi theo?

Theo s qun tr th cu tr li y l ch mt trong s bn ngitrn c thm quyn nh k nh gi qu trnh lm vic ca bn, thamgia xt duyt s thng tin, nhng phn thng, tin thng v s thuyn chuyn cng tc ca bn. Ngi chnh l sp gim st trctip ca bn.


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V vy, cho d c nhng lc bn mun tun theo s ch o ca nhngsp khc nh th no i na, th ng qun sp thc s ca bn lunl ngi gim st. y chnh l ngi m bn c ngh a vphi tun th nhng yu cu lin quan n cng vic trong cng ty. Tuy vy, khkhn ln nht m mi ngi phi i u trong hon cnh ny l chncch ng x sao cho vn ton.

Trong cuc i lm vic, s pht trin, thng tin v thnh cng ca mic nhn thng gn lin vi mt ngi, l ngi hng dn. V th,trong nhiu trng hp, bn nn tham kho kin ca ngi thy thctny. Tuy vy, skhng c mt cng thc chung no p dng cho mitrng hp. Chnh bn l ngi phi tm cho mnh nhng gii php,ngay cvic c nn tham kho kin ngi hng dn hay khng.

lm c iu ny, khng c g khc hn l bn phi hiu r s qun tr trong cng ty, quy trnh lm vic, tnh cht ca tng cng vicm bn c phn cng v c phng cch qun l ca tng sp chn ra nhng gii php tiu cho tng tnh hung

NGHTHUT KINH DOANH

68

Nhng "ci by" khi lnh o

Trong qu trnh lnh o mt cng vic yth thch, c thc nhng "ci by" m bnkhng nhn ra, chnh v thm bn li sa volc no khng hay.

Khng dn dt bng cch lm gng. Nhnvin ca bn nhn vo bn nhmt nh lnhov mt ngi hng dn. Do , bn nn cn thn v cch bn hnhng cng nh c x trong tchc.

Lng nghe mt cch tn trng, truyn t r rng v ci m trc kinv cu hi ca ngi khc l nhng iu bn mun nhn vin ca mnhs thc hin, vy th chnh bn phi lm gng trc. Khi bn lnho,nhn vin ca bn s i theo, v thhy chc chn rng mnh x smtcch chng chc nu bn mun nhn vin ca mnh cng x s tngt. Nu khng, bn ddng b coi l ng sp c x chng ra g.

Cht ng cng vic thay v giao ph

Trnh cho nhn vinn tng rng bn c chng cht cng vic ln h.Thay viu , khi tin hnh mt d n, hy cho php nhng ngitham giat cu hi vmc tiu v mc ch ca h.

Hy r rng ti sao h li thch hp vi cng vic ny v ti sao bn limun h m nhn cng vic , v d, "cch ni chuyn in thoi cacu rt chuyn nghip, v th cu s ph hp vi cng vic nghe inthoi v tr li khch hng".

H s bit bn ang giao ph cho hv nh gi cao cch lm vic cah. cng s l ng lc h lm vic tt hn.

Qun khuyn khch nhng ti nng tr

Bn c th bi p nhng ti nng tr, bt u bng vic ni chuyntrc tip vi hv tm hiu nhng mc tiu ngh nghip ca nhn vintr . Thng qua tr chuyn, bn sbit c nhiu iu gi trvmctiu nghnghip ca h.


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Nhn vin tr thng rt thch nhng c hi v thch thc mi, v th hy tn dng iu ny bng vic tm hiu xem h ho hc khi cm nhn mt cng vic nh thno.

Pht l nhng nhn vin ln tui

i khi nhng nhn vin dy dn trong t chc lm vic rt thm lng.

Tuy h lm vic rt tt nhng hkhngi hi phi c ch . Nhngiu ny cng c thkhin nhng nhn vin ny khngc coi trng.Khng cho bt k ai trong t chc c suy ngh nh vy bng cchkhuyn khch nhng nhn vin ln tui ny nhn nhng cng vic mh thch th,ng thi hc thnng cao hn knng hin c.

Ra lnh, khng gi

Khng ai thch b ra lnh c. Do , thay v ni vi nhn vin phi lmg, hy gi v khuyn khch h chia s kin vcch tt nht thchin cng vic. Nhn vin ca bn s c cm gicc nh gi cao,v bn sging mt nh lnho hn l mt kb trn.

Khng khuyn khch s sng to

Trch nhim ca bn l lm cho mi th lun mi m. lm ciu ny, hy chc rng bn thu htc kin mi t nhn vin. Hylp mt hm th gp sau a ra mt s kin ng gi bui hp.T chc s pht trin hn nu c c nhng suy ngh sng to, mimv bn phi coi trng v thng cho nhng suy ngh nh thny

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Lm thno mi gi ngi ti m khng b ph sn?

Bn mun lm vic vi nhng ngi gii nht?Nhng lm th no c th mi gi cnhng ngi ti gii nht m vn khng khincho tnh hnh ti chnh c a bn tr nn lao ao?

Tr lng cho nhn vinng vi mc h ng c hng c th lmt th thch i vi bt k mt cng ty nh no. Vi mt vi s iutra v chun b, bn s bit th trng tr nh th no v c th snsng trmt cch cnh tranh m khngnh hng n v tin ca bn.

Miu tchi tit cng vic

Trc khi quyt nh mc lng cho mt nhn vin hay mt v tr, bncn dnh thi gian gch ra nhng trch nhim ca cng vic . iu ny c ngh a vit mt bng miu tcng vic chi tit bn khngb ri vo tnh trng a cho mt nhn vin qun l vi mc lng camt tr l.

Tm kim ngun d liu th trngMt khi bn c mt tng r rng v trch nhim m nhn vinphi m nhim, bn nn nghin cu xem nhng doanh nghip khcang tr cho v tr tng t nh th l bao nhiu. Bn c th bit cs tin chnh xc thng qua nhiu ngun tin khc nhau. iu c bitquan trng l ln theo du vt ca thng tin trng tm nht m bn tmthy.

Lun lun tm kim nhng cuc thm d trng tm. Nu tng lai cacng ty cn c mt trong nhng ngi gii nht trongi ng ca mnh,bn c th tham kho mc lng cp quc gia.

Sau khi c nhng con s thng k trong tay, hy so snh chng vinhng g bn ang tr cho nhn vin. Nu bn tr trong khong ny,bn ang ng. Bn khng cn phi a ra mt con s hng u, cbit nu bn khng tin l bn c thduy trc n.


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Tng mc lng c bnNhng phng php khen thng khc nh khch l, phn thng vphn chia li nhun cng c th c s dng li ko v gi chnnhn vin. Nhng chng trnh ny c th c bit quan trng i vicc cng ty nh - ni khng th trmc lng hng cao nht. V bncn c cha khos dng chng mt cch hiu qu.

Phn thng v khch lc th c trvo cng thi im hng nm,bt chp nhn vin c xng ng hay khng c thbin thnh s trngch nhiu hn l s thng cng. Theo ngh a ny, chng tr thnh mtphn thng c bn nhiu hn l tnh khch l. iu ny c ngh a l bn cn chc chn rng khon thng thm phic tr ng ngi xng ng. Gi bng cng vic ca nhn vin mvi n bn c th nh gi nng lc ca h. H thng ny s lm chovic tnh lng tr nn rt r rngi vi bn v c nhn vin: h lmc bao nhiu cho cng ty thc hng ng nh th.ng b st nhng khon thng phi ti chnhC nhiu cch khc nhaukhen thng mt nhn vin m khng cn

phi tr tin. Nhng cng ty nh c th trao cho nhn vin trch nhimcao hn v thng tin nhanh hn. i vi mt snhn vin, s gia tngtrch nhim c thcng gi tr nh tng lng vy.Trong nhng cng ty nh, vic tham gia vo nhng quyt nh chinlc thng n gin hn v tt cmi vic, trong nhiu trng hp ch din ra trong mt cn phng. Quyt nh quan trng c a ra vi s tham gia ca mi ngi. Viu l c gi tr, c bit i vi ngimi vo bi l iu chng minh h c cng ty coi trng.Mt kha cnh khc to ra li th l s linh ng. Khng ch nhnvin c th thng chc nhanh trong mt cng ty nhm h cn c th tm thy s cn bng tt hn gia cng vic v cuc sng bng cchto cho h iu kin lm vic tt nht, ph hp ti a i vi tng nhn

vin.Bn phi trmt mc lng xng ng, bn c th bin cng ty mnhthnh mt ni l tng lm vic bng cch m bo rng nhngcch khen thng l theo hng tch cc, cng bng i vi mi nhnvin

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Ghi im trong mt cuc tr chuyn

Trong cuc sng v cng vic, ngh thutgiao tip lin quan rt ln n s thnh bica bn. Mt cuc ni chuyn vi i tc timt ba tic, ngoi nhng k nng sn c,bn cn tham kho thm nhng mo vt di

y, n s gip cho bn thnh cng h ntrong cuc tr chuyn.

- Khi bn chun b cho mt hot ng chuyn mn no v gp g itc ca mnh, bn nn thit lp trc nhng vn ch cht chocuc tr chuyn v nhng cu hi c th xy ra trong lc trchuyn. Khi gp i tc, nu l ngi m bn tng gp hy cgngtm cch nh li tn v nhng du n tt p ca cuc gp g trc .

- Khi gp mt i tc bt k quen hay l, cu ni u tin phi lXin cho. Nu bn khng chc chn ngi nh bn, hy gi bng cch nu ra tn ca mnh. Cui thn thin v ch ng bt tayutin.

- Hych nhiu vo thi gian u ca cuc tr chuyn to ntng tt sau . C gng nh tn ca i tc, ch ca cuc nichuyn v s dng chng thng xuyn.

- Hy dn dt ngi i thoi vo nhng cu chuyn, nhng s kin m trong lc ni chuyn cng nh khi m u cu hi v kt thccu hi u c lin quan vi nhau. Chng hn nh: Nm nay mingi tham giang hn nm ngoi nh ! Anh quen vi cuc sng y cha? hoc bn cng c thhi vchuyn i ca hv lm th no m hbit v chnhn ca ba tic ny.

- Khi cuc tr chuyn i vo nhng vn trng im, bn ng l lm cng th hin s chm ch lng nghe v a ra mt vi phnng. i mt phi chm ch vo cu chuyn, ng bao gi lic mtnhn xung quanh phng tic trong lc ngi taang ni chuyn vi bn.

- i khi bn cng nn gp vo mt vi iu th v. Gi cho cuc trchuyn theo xu hng ca nhng s kin, vn ha chung. Trnh xanhng ch mang tnh tranh lun, nhng cu chuyn di dng,nga ra nhiu chi tit cho mt on hi thoi s si.

NGH THUT KINH DOANH NGHTHUT KINH DOANH


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- Nu c nhng ngi m bn c bit mun gp v tr chuyn tomi quan h, mt trong nhng cch tt nht l ch ng tip cn, giithiu vmnh v t ra qu mn h. Tm hiu h t nhng ngi bnkhc. Nu h a cho bn danh thip ca h, hy nhn n nh mtmn qu. Cm ly bng hai tay v xem qua nhng g trong vit rimi cn thn ct vo ti o thhin s trn trng.

- Hylun ch n tc phong c ng nh iu b ca bn, ng ngi ta nhn vo cm thy khngc thoi mi. Nn gi c ch nhnhn v lch s ngay ckhi bn khng mun.

- cuc tr chuyn tin trin tt p, hy lun ch v lng nghe .D bn khng mun tip tc cuc tr chuyn th cng phi t ra chmch vo cu chuyn. C mt vi cchbn gii thot ra khi cuc trchuyn mt cch kho lo v t tn. Chng hn nh: Ti xin li, ticn i gp mt v khch khc"; "Ti qun mt ba tra hm nay vii tc ri" hoc bn c th ngh h i ung mt th g h tit nh li

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74

M hnh lm vic i nhm - nhng iu cnbit

Th gii ca con ngi bt u vi ch mtc nhn, mt vi ngi v ri h t hp cngnhau thnh mt nhm. Tuy nhin, vic hotng theo nhm li thng dn ti s xung

t v kt qul nhiu nhm tan r.Thc t cho thy c nhng vn ny sinh trong m hnh lm victheo nhm thng lin quann nhi m v c giao v qu trnh tri n khai cng vi c v b n thn quy trnh lm vi c i nhm .

Nu khng c s ch y n quy trnh ny, hiu quca nhm s khng c pht huy, v ngc li, nu c s qun l ph hp, mhnh lm vic theo nhm s t hiu qugp nhiu ln so vi nhng gmt c nhn ring l c th lm c. y chnh l l do gii thch victi sao i nhm li c sc hp dn n vy, mc d qu trnh hnhthnh nhm lun gp nhiu kh khn v i hi khng t thi gian.

M hnh lm vic theo nhm c th thc y tinh thn hp tc, s phihp, hiu bit v h tr ln nhau gia cc thnh vin, t to ranhng gii php mi cho mi vn kh khn. Nhng k nng v s hiu bit ca cnhm c ch li ln i vi tng c nhn. Tuy nhin, lich ln nht ca m hnh i nhm l tn dng mi ngun lc chungca nhm.

Knng ca mi c nhn v s t gim st ca nhm s to iu kincho vic hon thnh mc tiu mt cch tt nht. Thm ch, vi nhngvn c th c x l bi mt c nhn th vic giao cho i nhmgii quyt vn c nhng ch li ring: th nht l vic tham gia canhm s tng kh nng quyt nh v thc hin, th hai l c nhngvn m nhm sc khnng phn tch r hn ch mt c nhn ringl.

ch li ca m hnhi nhm cnc th hin qua s hon thin bnthn ca mi thnh vin tham gia. Qua vic tham gia tho lun vquytnh ca nhm, qua vic tham gia tm hiu mc ch v vn ho nhm,mi ngi s c kh nng gii quyt nhng vn lin quann cngvic. T gc c nhn, mi ngi c th pht huy c kh nngtim tng ca mnh. Bi v nhm c th to mi trng lm vic tp th



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- Ni mi c nhn u c giao trch nhim v c quyn hn, ni ms tin tng v s chia c t ln hng u - nn c th khuynkhch mi ngi lm vic nhit tnh hn.

V nhng li ch nh vy, nn vic xy dng v pht trin nhm l mtnhim v rt quan trng. Thng thng, qu trnh pht trin ca mtnhm tri qua cc giaion: hnh thnh, xungt, bnh thng ho v

cui cng l thc hin.Giai on th nht l khi mi ngi tp hp thnh mt nhm. Tronggiaion ny, cc thnh vin t ra gi , khim nhng v c phn hilnh nht. Mu thun him khi bng pht do chyu mi hot ng cnmang tnh cht c nhn. Mi c nhn s u c kin ring v nhnchung u d dt. Dng nh khng ai chng t c kh nng lmlnho ca nhm.

Giai on tip theo l giaion lmau u cc cp lnh o. y lthi k bt u hnh thnh b cnh, c s xung t gia cc tnh cchtri ngc nhau, khng ai chp nhn kin ca ngi khc m cha ccuc tranh ci gay gt trc . c bit l c rt t s giao tip giacc thnh vin, v khng ai sn sng nghe ngi khc ni cng nh khng chu m lng vi ngi khc. Cuc "chin tranh ngm" ny mangtnh cc oan vi nhng li chm chc, cng kch c ngh a su xa.

Giai on th ba l bnh thng ho. Cc tiu nhm bt u nhn ragi tr ca m hnh lm vic hp tc, do s xungt dn lng xung.V tinh thn hp tc r rng hn nn mi thnh vin cm thy anton pht biu kin ca mnh v mi vn bt u c tholun ci m vi ton nhm. c bit l mi ngi lng nghe lnnhau. Phng php lm vic nhm bt u c thit lp v c mithnh vin tha nhn.

Giai on cui cng l thc hin nhim vca nhm. y l giaionnhm lm vic nhit tnh, tch cc v hiu qu nht. Nhmn nhthnh mt h thng c t chc, nn tng ca vic trao i kin mtcch t do v thng thn. y cng l giaion nhmt c nhngmc tiu chyu v l cng ch tr c lc nht cho t chc.

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Nhng knng cn thit ca nhm

Mt nhm cn bao gm hai k nng l k nng qun l v k nngtng tc c nhn. pht huy hiu qu lm vic theo nhm, bn cntp hp c chai knng ny.

Mt nhm phi thc hin hu ht cc nhim vnh t chc cc cuc

hp, quyt nh ngn sch, lp cc k hoch chin lc, cc mc tiuv gim st vic thc hin. S l iu khng tng khi hi vng mt cnhn m nhn mi trch nhim qun l nhm m khng c s h tr no t cc thnh vin khc. L mt tp hp cc c nhn khc nhau,nhm cn cn phi hc cc cch ng x v cc k nng qun l conngi.

nhm c th pht trin tt v pht huy tc dng ca n, bn c th tham kho mt sgi sauy:

Trc ht, nhm cn c tm im. Hai tm im chnh l nhm vnhim v c giao. Nu cn quyt nh mt vn , nhm s quytnh. Nu c vng mc, nhm s gii quyt. Nu mt thnh vinkhngnng lc hon thnh nhim v, nhm syu cu thay th. Khimu thun c nhn tng ln, nhm cn xem xt vn t kha cnhnh hng ca mu thun ti nhng nhim v c giao cho mi cnhn. Nhng nu nhm thiu s t chc v mc ch c th, khi trch nhim li thuc vcp lnho v ch u t.

Th hai l cn c s minh bch r rng vmc tiu chnh ca d n.Trong bt k trng hp no, nhm cng phi gii thch r rng v c thnhm m bo mi ngi u hiu r v iu .

Tip theo, nhm cn c nhng cch tc ng khc nhau ln ccloi ngi khc nhau trong nhm . Trch nhim ca trng nhm lkhuyn khch cc c nhn t ni bc bch kin ca mnh v tham giavo cc cuc tho lun v hot ng ca nhm. Ngc li, nhngngi si ni trong nhm thng c xu th ni bt v chim u th trong cc tho lun nhm. Trch nhim ca trng nhm l theo di h,khuyn khch h ng gp kin, ng thi nhc nh h phi bit lngnghe kin ngi khc.

Mt khc, nhm cng cn c s phn hi trong mi hot ng cacc c nhn . Mi s ph bnh phi mang tnh cng bng v khch



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quan, tp trung vo nhim vm h thc hin ch khng phi c nhnh. Nhng sai phm cn c ch ra r rng v kp thi. S rt c chnu trng nhma ra s phn hi mt cch thng xuyn,c biti vi li lm, d l nhnht. iu ny s lm gim i nhng tc ngtiu cc ca s sai lm khi mi vic tr nn qu mun. Cn vi cctrng hp lm vic tt, trng nhm nn khen ngi v nh gi cao. iu skhuyn khch mi ngi lm vic tt hn.

Mt iu cng rt cn thit khi lm vic trong nhm lch ng giaotip vi mi ngi. Giao tip l trch nhim ca c ngi ni lnngi nghe. Ngi ni phi ch ng tm cch din t kin mt cchngn gn v dhiu nht, cn ngi nghe th ch ng tm cch hiu ca ngi ni v nu c thc mc th nn hi li khn. Tm li, chaicn m bo kin s c din t mt cch y v chnh xc.

M hnhi nhm mang li nhiu ch li, nhng cng l phong cch lmvic kh khn i vi mi ngi. i nhm l mt mi quan h, v vybn cn phi gn gi v cng c n. Mt khi mi ngi trong nhm ctrch nhim vi mc tiu chung, h s to thnh mt ng lc ln chos pht trin. Bn cnh , thi gian v ngun lc cn c phn b

hp l trong nhm, quy trnh thc hin ca nhm cn c thit lp,gim st v xem xt c

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Truyn thng cho khoch ci t

Tin hnh mt s thay i v mc ch duy tr v pht trin cngvic chung mi t chc l iu khng th trnh khi. Tuy nhins thnh bi ca k hoch mt phn sb tc ng bi cch thcm ngi lnh o truyn t, thng bo nh ng thay i sp dinra ti nhn vin ca mnh.

Bi vy, ngay khi ln k hoch ci t, nh lnh o nn lu mt s

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