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    FRIENDLY

    BANKER?

    [email protected]://twitter.com/OutlookMoney; http://www.outlookmoney.com/Facebook/financialplanning

    SUNNYSSUNNYSMONEYMONEY

    [72 ] O U T L O O K M O N E Y 2 0 A P R I L 2 0 1 1

    Sunny wants a bank statement, but the staff at his bank think hedeserves better. Is it a coincidence, or was it pre-ordained?

    Hey dad! You astrological forecast for the daysays great adventure lies in the

    morning. What areyou up to?

    I need tourgently head for

    the bank.

    There you are. That is the next most exciting thingSunny has done since climbed the guava tree

    in the backyard in his shortswhen he was eight.

    Wait, Sunny! I willcome with you. I also

    have some work.

    Veryfunny!!

    At the bank

    Excuse me sir, I have got this brilliantinsurance plan which will give you highreturns and for which you only have to

    pay premium for...

    Please, leaveme alone.

    Then, I have a greatinsurance plan for

    uncle.

    Life insurance and me!What mischief?! This is like the ter-

    rible prank you played at school whenyou were in the fourth grade...

    Will you please give me andmy fourth grade a break?!

    Thirty years havepassed since.

    I now have amoustache

    just in case

    you haventnoticed.

    See!

    Excuse me. I urgently needa stamped account state-ment for the past9 months.

    Sorry sir, ourprinter is out of order.Why dont you come backday after or better still order

    for statement from the Netbanking and you will get the

    statement at your homein seven days.

    Hello, I needed an accountstatement right now!!!

    Sorry sir, but reallycant help you now. By the

    way, would you be interested inan auto or home loan? We are

    offering attractive rates.

    No!!!

    Then, how about a credit card?Uncle will surely would be

    looking for high paying FDswouldnt

    you?

    Yes, but youguys dont paymuch. When I

    was 62 .....

    I just dont believe this!!Is this the adventure thatthe newspaper had forecast

    for me?

    Ms SINGHS MONEY TIPSBanks will acknowledge/respond to written complaints in a week.

    If your complaint is over the phone, you should get a reference numberand be told of progress within a reasonable time.

    The bank should send its final response within 30 days of complaining.

    If you dont get a response in 30 days, approach the Banking Ombudsman.

    QUIZHow many working days does it take to get funds back if youdont get cash from an ATM, but your account is debited?

    (a) 12 (b) 5 (c) 10 (d)15

    Answer to the last quiz question:(D) 1 g

    Nexttime:REAL(I)TY

    Winner:(M. RAMANATHAN, TAMIL NADU

    STORYBOARD SIDDHARTHA SARMA ILLUSTRATIONANIRBAN BORACONCEPT UDAYAN RAY