32
APPENDICES, REFERENCES AND INDEXES PART SIX

PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

  • Upload
    dangbao

  • View
    234

  • Download
    12

Embed Size (px)

Citation preview

Page 1: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

APPENdIcES, REfERENcES ANd INdExESPART SIX

Page 2: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

› INtRODUCtION OVERVIEW PERFORMANCE MANAgEMENt StAtUtORY FINANCIAL APPENDICES

138 CASA | ANNUAL REPORT | 2009-2010 › APPENDICES

The detailed information in the appendices complements the narrative in the body of the annual report and addresses specific reporting requirements.

The compliance index shows how the annual report meets CASA’s reporting obligations, while the abbreviations list and alphabetical index assist readers to use the annual report.

In this part… ■ Appendix A: Regulatory development

■ Appendix B: Operating statistics

■ Appendix C: Management and accountability

■ Appendix D: Statutory reports

■ Abbreviations list

■ Compliance index

■ Alphabetical index

PART SIX: APPENDICES, REFERENCES AND INDEXES

INtRODUCtION OVERVIEW PERFORMANCE MANAgEMENt StAtUtORY

Page 3: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

› INtRODUCtION OVERVIEW PERFORMANCE MANAgEMENt StAtUtORY FINANCIAL APPENDICES

139

FINANCIAL › APPENDICES

table a.1 Regulatory instruments and publications, 2009–10

amendmentsAmendments to the Civil Aviation Act 1988 promulgated

Statute Law Revision Act 2010, No. 8, 2010

Disability Discrimination and Other Human Rights Legislation Amendment Act 2009, No. 70, 2009Amendments to the Civil Aviation Regulations 1988 (CAR)

Select Legislative Instrument (SLI) 2009 No. 81 Amendment of CAR 1988 with respect to radio carriage and broadcasting requirements and responsibilities, and certain arrival and departure procedures, applicable to pilots operating at, or in the vicinity of, aerodromes without an air traffic control service

Amendments to the Civil Aviation Safety Regulations 1998 (CASR)

SLI 2010 No. 120 Amendment of CASR 1998 to make minor and machinery changes to Subparts 99.F and 99.G of Part 99 of CASR 1998 relating to drug and alcohol management plans and testing

SLI 2009 No. 232 Amendment of Part 47 of CASR 1998 to require the former owner of a registered aircraft to provide notification of a change of ownership to CASA within 14 days and to extend the period for the new owner to apply to become the registration holder to 28 days

Amendments to the Civil Aviation (Fees) Regulations 1995

None

Civil aviation ordersCivil aviation orders (CAOs) made or promulgated

CAO 100.16 Amendment Order (No. 1) 2010 CAO 20.9 Amendment Order (No. 1) 2010 CAO 82.6 Amendment Order (No. 1) 2010 CAO 82.1 Amendment Order (No. 1) 2010 CAO 82.3 Amendment Order (No. 1) 2010 CAO 82.5 Amendment Order (No. 1) 2010 CAO 20.18 Amendment Order (No. 1) 2010 CAO 20.21 Amendment Order (No. 1) 2010 CAO 40.0 Amendment Order (No. 1) 2010 CAO 82.0 Amendment Order (No. 2) 2010 CAO 82.3 Amendment Order (No. 2) 2010 CAO 82.5 Amendment Order (No. 2) 2010 CAO 95.2 Repeal Order 2010 CAO 95.4 Amendment Order (No. 1) 2010 CAO 95.4.1 Amendment Order (No. 1) 2010 CAO 95.7 Amendment Order (No. 1) 2010 CAO 95.8 Amendment Order (No. 1) 2010 CAO 95.53 Amendment Order (No. 1) 2010 CAO 40.1.0 Amendment Order (No. 1) 2010 CAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO 20.18 Amendment Order (No. 3) 2009 CAO 82.1 Amendment Order (No. 2) 2009 CAO 82.3 Amendment Order (No. 3) 2009 CAO 82.5 Amendment Order (No. 3) 2009

Appendix A: Regulatory development

Page 4: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

140 CASA | ANNUAL REPORT | 2009-2010 › APPENDICES

INtRODUCtION OVERVIEW PERFORMANCE MANAgEMENt StAtUtORY

Notices of proposed rule makingNotices of proposed rule making (NPRMs) published

NPRM 1001OS—Proposed Amendment to an Airworthiness Directive (AD) Requiring Additional Maintenance to Aircraft Transponder Systems Published: 16 March 2010

NPRM 0905OS—Cabin Crew Ratios—Proposed Amendment to Civil Aviation Order (CAO) Section 20.16.3 Published: 9 February 2010

NPRM 0910AS—Vehicles on the Manoeuvring Area of Aerodromes with Advanced-Surface Movement Guidance and Control Systems (A-SMGCS) Published: 15 January 2010

NPRM 0906AS—IFR Minima and Low Visibility Operations Published: 17 December 2009

NPRM 0901AS—Aeronautical Information Services Published: 7 October 2009

NPRM 0908OS—Carriage and use of Radio and Circuit Procedures at, or in the Vicinity of, Non-Towered Aerodromes Published: 28 September 2009

Notices of final rule makingNotices of final rule making (NFRMs) published

NFRM 0908OS—Carriage and Use of Radio and Circuit Procedures at, or in the Vicinity of, Non-towered Aerodromes—Amendments to CARs 166 & 166A Published: 9 April 2010

Discussion papersDiscussion papers (DPs) published

DP 0911OS—Mandatory Flight Simulator Training Published: 21 December 2009

Notices of proposed changeNotices of proposed change (NPCs) published

NPC 172/04—Changes to General Aviation Aerodrome Procedures (GAAP), Class D procedures, and miscellaneous air traffic procedures Published: 19 February 2010

Notices of final changeNotices of final change (NFCs) published

NFC 172/04—Changes to General Aviation Aerodrome Procedures (GAAP), Class D procedures, and miscellaneous air traffic procedures Published: 1 June 2010

NFC 139/04—Amendment to Manual of Standards (MOS) Part 139—Aerodromes Published: 14 May 2010

advisory circularsDraft advisory circulars (Draft ACs) published

Draft AC 39-01(4)—Airworthiness Directives Published: 14 April 2010

Draft AC 2-5-1(0)—Guidance for Controlled Airspace Design Published: 19 January 2010

Draft AC 92-04(0)—Applications for Permission to Carry or Consign Dangerous Goods under Section 23 of the Civil Aviation Act 1988Published: 16 November 2009

Page 5: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

141

FINANCIAL › APPENDICES

Advisory circulars (ACs) published

AC 39-1(4)—Airworthiness Directives Published: 24 May 2010

AC 21-45(0)—Approved Equipment Appendix D Published: 21 April 2010

AC 45-1(2)—Nationality and Registration Marks Published: 16 March 2010

AC 92-4(0)—Applications for permission to carry or consign dangerous goods under Section 23 of the Civil Aviation Act 1988Published: 10 March 2010

AC 2-5-1(0)—Guidance for Controlled Airspace Design Published: 26 March 2010

AC 173-4(0)—Instrument procedures design: Clarification of RNAV and BARO/VNAV criteria Published: 8 December 2009

AC 47-1(3)— Registration of aircraft and related matters Published: 23 October 2009

AC 21-10(1)—Experimental Certificates Published: 30 September 2009

AC 21-15(1)—Supplemental Type Certificates—Certification Published: 29 September 2009

AC 21-46(0)—Airworthiness Approval of Avionics Equipment Published: September 2009

AC 92-1(1)—Dangerous Goods Training for Employees Published: 18 August 2009

AC 92-3(0)—Dangerous Goods Training Courses and Instructors Published: 18 August 2009

advisory publicationsDraft civil aviation advisory publications (Draft CAAPs) published

Draft CAAP 42W-2(5)—Authorised Release Certificate Published: 28 April 2010

Draft CAAP 42W-1(3)—Documents for the Supply of Aeronautical Products Published: 28 April 2010

Draft CAAP 51-2(1)—Detecting and Reporting Suspected Unapproved Parts Published: 16 April 2010

Civil aviation advisory publications (CAAPs) published

166-1(0)—Operations in the vicinity of non-towered (non- controlled) aerodromes Published: 30 June 2010

51-2(1)—Detecting and reporting suspected unapproved parts Published: 24 May 2010

166-2(0)—Pilots’ responsibility for collision avoidance in the vicinity of non-towered (non-controlled) aerodromes using ‘see- and-avoid’ Published: 21 April 2010 (with effect from 3 June 2010)

30-5(1)—Certificates of Approval—Training Organisations Published: 24 February 2010

35-7(0)—Design approval of modifications and repairs Published: 15 February 2010

regulatory impact statements Regulatory impact statements published

None

Page 6: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

142 CASA | ANNUAL REPORT | 2009-2010 › APPENDICES

INtRODUCtION OVERVIEW PERFORMANCE MANAgEMENt StAtUtORY

Manuals Manuals and amendments published

Standards Development Manual Updated: November 2009

table a.2 Legislative projects, 2009–10

Initiated New legislative projects2 June 2010 MS 10/16—Update of CAAP 33-1(0) and alignment with the supporting material (AMC/GM/AC) for Parts

42 and 145 26 May 2010 CS 10/11—Amendment of Advisory Circulars—AC 21-2 Standard Certificates of Airworthiness and AC

21-3 Special Certificates of Airworthiness—Overview 26 May 2010 AS 10/14—Post Implementation Review of Chapter 6, Manual of Standards Part 139—Aerodromes 26 May 2010 AS 10/13—Air Traffic Management technology implementation 18 May 2010 OS 10/12—Helicopter Hover Exit Exemption in CAO 95.731 March 2010 MS 10/10—Amendment and update of the AAC 9.xx series with current policy guidance and data listings 5 March 2010 CS 10/07—Amend CAAP 51-2 ‘Detecting and Reporting Suspected Unapproved Parts’ to address an ICAO

Audit Finding and recommendation22 February 2010 CS 10/09—Review of Airworthiness Standards and Testing relating to Aircraft Altimeters 17 February 2010 MS 10/08—Adjustment of Airworthiness Advisory Circular (AAC) 9-66 OJT task list to match EASA

Comment Response Document (CRD) to Notice of Proposed Amendment (NPA) 2007-0729 January 2010 MS 10/06—Adjustment of CAAP 30-5 to match CAO 100.66 legislation14 January 2010 OS 10/05—Carriage of AOC and associated Operations Specifications by International Charter Operators14 January 2010 OS 10/04—Early Implementation of Some Proposed CASR Part 131 Policies via CAO 13 January 2010 SS 10/03—Amendment of CASR Part 99 to authorise administrative action against aerodromes and other

DAMP organisations under CASR Part 998 January 2010 AS 10/02—Clarification of compliance with Flight Rules 7 January 2010 OS 10/01—Flight Data Recorders 22 December 2009 OS 09/24—Early Implementation of some proposed CASR Part 61 Policies via CAO10 December 2009 MS 09/23—Housekeeping update of CAO 100.16 Appendix 120 November 2009 AS 09/21—Advisory Circulars relating to the Airspace Regulations (2007) 20 November 2009 MS 09/22—Amendments to CAAP 42W-1 and CAAP 42W-29 November 2009 OS 09/20—Minor amendment to CAOs 82.1, 82.3 and 82.5 - Aircraft Lease15 October 2009 AS 09/19—Amendments to CASR Part 172 Manual of Standards13 October 2009 OS 09/18—Proposed minor machinery change to CAO 20.186 October 2009 AS 09/17—New Advisory Circular—Wildlife Hazard Management at Aerodromes 2 October 2009 CS 09/16—Amendment to CASR 21.303 17 September 2009 OS 09/15—Amendment to Project OS 09/15—Initiatives to provide flexibility for the provision of Human

Factors training and assessment 2 September 2009 OS 09/14—Mandatory Use of Flight Simulators 21 August 2009 OS 09/13—Fuel and Alternate requirements 7 August 2009 AS 09/12—Clarification of RNAV and BARO/VNAV Instrument Procedure Design criteria4 August 2009 AS 09/11—Amendment of CAOs to revise the specification of technical standards and compliance timing

for aircraft ADS-B equipment configurations4 August 2009 CS 09/10—Airworthiness Directives Relating to Transponder Anomalies21 July 2009 OS 09/09—Improving the metric conversion accuracy of 19,000 pounds Maximum Take Off Weight

(MTOW) in current and future Australian legislation 2 July 2009 FS 09/08—CAAP 5.14A-1(0) Flight Instructor Training

Page 7: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

143

FINANCIAL › APPENDICES

Aircraft operationstable B.1 Air operator’s certificates, 2007–08 to 2009–10

2007–08 2008–09 2009–10type of application General

aviationa

airline operationsb

General aviationa

airline operationsb

General aviationa

airline operationsb

Initial issue 48 1 60 1 48 1Subsequent issue 163 6 271 6 201 12Subsequent issue with variation

2 5 2 6 5 4

Variation 205 105 214 94 226 114total 418 117 547 107 480 131Current certificates at 30 June

839 40 749 41 824 39

a Processed by the CASA Service Centre. Includes some low-capacity regular public transport operators.b Processed by CASA airline offices.Note: Includes operators involved in one or more of the following: aerial work, charter, charter (cargo), flying training, foreign aircraft (passengers and cargo), foreign aircraft (cargo), scheduled cargo services, scheduled passenger services and unmanned aircraft (UA).

table B.2 Certificates of approval, 2007–08 to 2009–10

2007–08 2008–09 2009–10type of application General

aviationa airline

operationsb General

aviationa airline

operationsb General

aviationa airline

operationsb Initial issue 45 5 18 6 33 5Subsequent issue 19 23 26 28 17 25Subsequent issue with variation

1 4 0 6 0 6

Variation 65 39 89 20 78 28total 130 71 133 60 128 64Current certificates at 30 June

650 80 635 62 704 72

a Processed by the CASA Service Centre. Includes some low-capacity regular public transport operators.b Processed by CASA airline offices.Note: Includes operators involved in one or more of the following: aircraft and component maintenance, design (aircraft, components and materials), distribution (components and materials), aircraft maintenance engineer training and examinations.

Appendix B: Operating statistics

Page 8: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

144 CASA | ANNUAL REPORT | 2009-2010 › APPENDICES

INtRODUCtION OVERVIEW PERFORMANCE MANAgEMENt StAtUtORY

table B.3 Airworthiness certificates, authorisations and approvals issued, 2007–08 to 2009–10

2007–08 2008–09 2009–10type certificateAeroplanes 5a 4 5a

Lighter than air 1a 0 0Rotorcraft 0 0 0Engine 1 1 0Propeller 1 0 1total 8 5 6type acceptance certificateAeroplanes 5 transport, 12 other 7 transport, 6 other 11Lighter than air 0 1 2Rotorcraft 3 2 transport, 7 other 3total 20 23 16Other authorisations, certificates and approvals Special Flight Authorisation 35 5 6Supplemental Type Certificate 5 18 29Australian Parts Manufacturer Approvalb 15 8 1Australian Technical Standard Order Authorisation 0 1 1Special Flight Permit 7 5 0Experimental Certificate 50 21 8Production Certificate 0 3 10Exclusions against Airworthiness Directives 291 226 203Australian Parts Manufacturer Approvals (APMA) Variations 16 4 18Generated Master Minimum Equipment List 11c 27c 0Simulator Certifications (Flight Simulator training devices) 7 8 0Certificates of Approval 1 3d 3Instruments of Appointments 30 41 37Design Advices 67 95 91Flight Manual Supplements 31 8 7Flight Manual Approval Pages 32 30 0

a Includes amendments to type certificate data sheets.b This figure is for initial issue only. It does not reflect the level of activity; for example, aerostructures and plastics now have some 500 different parts and it is common to process them in batches of about 20 to 40.c Includes development and variation to Generated Master Minimum Equipment Lists.d Includes one Manufacturing Certificate of Approval and two Certification Certificates of Approval.

Page 9: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

145

FINANCIAL › APPENDICES

table B.4 Aircraft service difficulty reports, 2007–08 to 2009–10

Status 2007–08 2008–09 2009–10 Received during the year 1,864 2,046 2,029Closed during the year 1,600 2,143 2,098Open as at 30 June 547 464 358a

a Two-thirds of the ‘open’ figure for 2009–10 consists of aircraft above 5,700 kg awaiting follow-up reports, such as investigation reports or laboratory reports, including some from overseas manufacturers.

table B.5 Aircraft registrations, 2007–08 to 2009–10

2007–08 2008–09 2009–10Initial registrations 748 604 620Changes of registration holder 1,578 1,588 1,407Cancellations of registration 213 385 231Changes of registration marks 103 69 63Reservations of registration marks 1,106 1,220 1,118Reissues of certificates of registrationa 250 167 150Aircraft registered as at 30 June 13,270 13,510 13,907Marks reserved as at 30 June 730 678 775

a Due to changes of address or loss, for example.

Page 10: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

146 CASA | ANNUAL REPORT | 2009-2010 › APPENDICES

INtRODUCtION OVERVIEW PERFORMANCE MANAgEMENt StAtUtORY

table B.6 Average age of the Australian fleet of civil aircraft at 30 June 2010

aircraft group by airframe and propulsion characteristics > 56 years

56–47 years

46–37 years

36–27 years

26–17 years

16–7 years

6–2 years

< 2 years

total by

group

% of total fleet

Gliders 11 71 236 406 119 67 37 1 948 6.82Powered gliders 26 41 46 56 32 3 204 1.47Balloons 21 67 149 90 19 346 2.49Amateur-built aircraft

Aeroplane Single engine Piston 2 19 80 163 441 306 65 1,076 7.74Turboprop 4 4 0.03Jet 1 1 0.01Rotary 1 1 1 3 0.02

Multi engine Piston 2 3 2 7 0.05Helicopter  Piston 3 6 36 29 3 77 0.55

Turboshaft 4 1 5 0.04Production-built aircraft

Helicopter Single engine Piston 1 18 73 42 180 211 450 71 1,046 7.52Turboshaft 5 72 169 87 54 51 12 450 3.24

Multi engine

Up to 5,700 kg MTOW

Turboshaft 41 46 29 20 8 144 1.04

Over 5,701 kg MTOW

Turboshaft 11 9 1 12 3 36 0.26

Aeroplane Single engine

Up to 5,700 kg MTOW

Piston 677 743 1,566 2,811 315 436 384 75 7,007 50.38Turboprop 1 3 23 61 121 43 16 268 1.93Jet 4 6 12 13 5 40 0.29

Over 5,701 kg MTOW

Piston 2 1 3 0.02Turboprop 2 21 9 1 33 0.24Jet 5 5 0.04

Multi engine

Up to 5,700 kg MTOW

Piston 16 43 341 729 36 15 29 3 1,212 8.72Turboprop 3 14 105 22 20 15 5 184 1.32Jet 1 7 6 10 7 6 3 40 0.29

5,701 kg to 20,000 kg MTOW

Piston 23 3 26 0.19Turboprop 20 106 92 17 1 236 1.70Jet 1 1 34 11 27 19 93 0.67

20,001 kg to 50,000 kg MTOW

Piston 1 3 4 0.03Turboprop 3 1 10 4 12 9 39 0.28Jet 1 1 3 33 12 13 8 71 0.51

50,001 kg to 100,000 kg MTOW

Piston 1 1 0.01

Jet 1 1 25 66 82 25 200 1.44

Over 100,001 kg MTOW

Jet 1 44 26 18 9 98 0.70

total by age bracket 742 908 2,372 4,557 1,406 1,898 1,682 342 1,3907 % of total fleet 5.34 6.53 17.06 32.77 10.11 13.65 12.09 2.46 100

Note: MTOW = maximum take-off weight.

Page 11: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

147

FINANCIAL › APPENDICES

Airworthinesstable B.7 Airworthiness directives and bulletins, 2007–08 to 2009–10

2007–08 2008–09 2009–10Australian Airworthiness Directive 1,361 1,734 211New issue 458 352 24Cancellation 705 1,175 147Amendment 196 207 40State of Design Airworthiness Directives accepteda – – 297Normal 1,133 1,570 n/aUrgent 228 164 n/aAustralian unique 2 19 n/aBased on foreign airworthiness directive 645 540 n/aExclusion from airworthiness directive 291 226 206Review of airworthiness directive 3 5 3Airworthiness bulletin 61 47 11

a As a result of changes to Part 39 that became effective on 1 October 2009, CASA now accepts State of Design Airworthiness Directives as Australian Airworthiness Directives.Note: n/a = not available.

Aerodromestable B.8 Aerodromes at 30 June, 2007–08 to 2009–10

2007–08 2008–09 2009–10Certified 175 188 183Registered 119 111 125total 294 299 308

flight operations and personneltable B.9 Australian flight crew licensing examinations, 2009–10

Exam code total candidates

Pass (Number)

Pass (%)

air transport Pilot Licence Air Law—Aeroplane and Helicopter AALW 929 625 67.3Aerodynamics and Aircraft Systems—Aeroplane AASA 790 508 64.3Aerodynamics and Aircraft Systems—Helicopter AASH 90 59 65.6Flight Planning—Aeroplane AFPA 793 457 57.6Flight Planning—Helicopter AFPH 68 57 83.8Human Factors—Aeroplane and Helicopter AHUF 699 567 81.1Meteorology—Aeroplane and Helicopter AMET 675 626 92.7Navigation—Aeroplane and Helicopter ANAV 802 567 70.7Performance and Loading—Aeroplane APLA 646 527 81.6Performance and Loading—Helicopter APLH 82 69 84.1Subtotal 5,574 4,092 73.4

Page 12: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

148 CASA | ANNUAL REPORT | 2009-2010 › APPENDICES

INtRODUCtION OVERVIEW PERFORMANCE MANAgEMENt StAtUtORY

Exam code total candidates

Pass (Number)

Pass (%)

Commercial Pilot LicenceAerodynamics—Aeroplane CADA 1,949 1,197 61.4Aerodynamics—Helicopter CADH 394 273 69.3Operations, Performance and Flight Planning—Aeroplane CFPA 1,790 1,142 63.8Operations, Performance and Flight Planning—Helicopter CFPH 374 265 70.9Human Factors—Aeroplane and Helicopter CHUF 1,962 1,249 63.7Flight Rules and Air Law—Aeroplane CLWA 1,677 1,194 71.2Flight Rules and Air Law—Helicopter CLWH 444 287 64.6Meteorology—Aeroplane and Helicopter CMET 1,890 1,542 81.6Navigation—Aeroplane and Helicopter CNAV 1,760 1,420 80.7Aircraft General Knowledge—Aeroplane CSYA 1,669 1,275 76.4Aircraft General Knowledge—Helicopter CSYH 410 288 70.2Subtotal 14,319 10,132 70.8Private Pilot Licence Aeroplane Overseas Conversion PAOS 81 62 76.5Helicopter Overseas Conversion PHOS 3 3 100Private Pilot Licence—Aeroplane PPLA 1,933 1,448 74.9Private Pilot Licence—Helicopter PPLH 96 59 61.5Subtotal 2,113 1,572 74.4Commercial Balloon Pilot Licence 18 6 33.3ratings Grade 1 Flying Instructor AFR1 169 124 73.4Agricultural Pilot—Aeroplane AGRA 11 7 63.6Agricultural Pilot—Helicopter AGRH 17 14 82.4Command Instrument Rating IREX 1,540 985 64.0Private Instrument Flight Rules PIFR 15 11 73.3Subtotal 1,752 1,146 65.4total all examinations 23,776 16,948 71.3

table B.10 Flight crew licensing examinations, 2007–08 to 2009–10

2007–08 2008–09 2009–10Candidates % passed Candidates % passed Candidates % passed

Air Transport Pilot Licence 5,949 77.2 6,041 77.9 5,574 73.4Commercial Pilot Licence 14,654 73.7 15,411 73.2 14,319 70.8Private Pilot Licence 2,237 73.9 2,226 73.5 2,113 74.4total 22,840 23,678 22,006

Page 13: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

149

FINANCIAL › APPENDICES

table B.11 Flight crew licences issued and current, 2007–08 to 2009–10

2007–08 2008–09 2009–10  Issued Current Issued Current Issued Current

Air Transport 521 6,564 425 6,682 486 6,825Commercial 1,352 4,103 1,453 4,235 1,344 4,189Multi-crewa – – 6 6 0 0Private 1,130 11,041 1,330 10,949 1,273 10,563Student GFPT 1,104 3,005 1,120 3,002 1,358 3,256Subtotal 4,107 24,713 4,334 24,874 4,461 24,833Helicopter Air Transport 62 544 75 616 56 660Commercial 239 1,453 271 1,507 306 1,604Private 78 564 64 564 74 565Student GFPT 5 12 6 14 3 11Subtotal 384 2,573 416 2,701 439 2,840OtherCommercial Balloon 6 106 4 103 3 63Student (no GFPT) 3,184 6,736 2,824 6,642 2,441 6,123Flight Engineerb 0 208 2 256 1 8Restricted Flight Engineerb n/ac 685 0 736 0 0Subtotal 3,190 7,735 2,830 7,737 2,445 6,194total 7,681 35,021 7,580 35,312 7,345 33,867

a Licence type introduced in Australia in 2008.b Flight engineers may also hold another flight crew licence and will be included in both figures.c Figure not available.Note: GFPT = General Flying Progress Test (test taken if a student pilot wishes to be able to take passengers).

table B.12 Medical certificates, 2007–08 to 2009–10

2007–08 2008–09 2009–10Certificate Initial renewal Fail Initial renewal Fail Initial renewal FailClass 1 3,175 15,243 32 2,327 13,189 17 3,116 15,977 21Class 2 7,105 21,066 39 6,114 19,467 32 2,913 11,201 39Class 3 90 575 2 72 612 2 127 623 5total 10,370 36,884 73 8,513 33,268 51 6,156 27,801 65

Note: The certificate classes are Class 1–Professional pilots and flight engineers; Class 2–Student and private pilots; Class 3–Air traffic control and flight service providers.

Page 14: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

150 CASA | ANNUAL REPORT | 2009-2010 › APPENDICES

INtRODUCtION OVERVIEW PERFORMANCE MANAgEMENt StAtUtORY

maintenance organisations and personneltable B.13 Aircraft maintenance examinations, 2007–08 to 2009–10

2007–08 2008–09 2009–10Scheduled examination sittings 4,626 5,005 4,624Special examination sittingsa 3,322 1,695 1,157Category technical competency examinationsb 152 95 110Weight control authority examinations 13 10 16total 8,113 6,805 5,907

a Special examination sittings may be approved for individuals who are unable to sit an examination at a scheduled sitting date and have a particular reason to sit for an examination for the issue of an Aircraft Maintenance Engineer (AME) Licence. Training organisations may also seek special sittings to coincide with completion of their courses.b These examinations are for Australian Defence Force and overseas licence holders only.

table B.14 Aircraft maintenance engineer licences/ratings, 2007–08 to 2009–10

2007–08 2008–09 2009–10Licence assessment Category Technical Competency Assessment 158 318 105Trans-Tasman Mutual Recognition Assessment 46 45 51Licence/rating Aircraft Maintenance Engineer Licences—initial issue 238 301 331Current Aircraft Maintenance Engineer Licences at 30 June 6,474 6,613 6,796airworthiness/welding authorities Examiner authorities—initial issue 12 21 13Maintenance authorities 233 222 167Non-destructive testing authorities 5 13 20Weight control authorities 9 5 8Welding authorities 11 9 5Current airworthiness/welding authorities at 30 June 1,953 1,940 1,910

Page 15: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

151

FINANCIAL › APPENDICES

Staffingtable C.1 Employees by division and category at 30 June 2010

Division approved FtE

Permanent employees

temporary employees

total employees

Office of the Director 42.2 38 2 40Airspace and Aerodrome Regulation 50.2 47 3 50CASA Operations 307.6 274 15 289Safety Analysis, Education and Promotion 45 41 4 45Corporate Services 104 81 18 99Standards Development and Future Technology 71.7 60 4 64Industry Permissions 102 70 17 87Legal Services 28 28 0 28total 750.7 639 63 702

Note: FTE = full-time equivalent positions.

table C.2 Employees by classification and region at 30 June 2010

Employment classification Canberra Brisbane and

tamworth

Northern Southern Sydney Western total

Air Transport Inspector and System Safety Specialist

2 9 0 5 4 1 21

Airworthiness and Aerodrome 41 35 13 23 20 16 148

Corporate Services 238 61 12 13 16 10 350Aviation Safety Advisor (Safety Promotion)

2 1 2 2 1 3 11

Flying Operations (Airlines) 3 7 2 6 9 2 29

Flying Operations (General Aviation) 3 13 10 10 10 10 56

Flight Training Examiner 2 0 0 1 5 1 9

Professional Services 13 1 0 0 1 0 15Senior Management 45 11 0 3 3 1 63total 349 138 39 63 69 44 702

Appendix C: Management and accountability

Page 16: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

152 CASA | ANNUAL REPORT | 2009-2010 › APPENDICES

INtRODUCtION OVERVIEW PERFORMANCE MANAgEMENt StAtUtORY

table C.3 Employees by classification and age grouping at 30 June 2010

age groupingEmployment classification < 25 25 to 34 35 to 44 45 to 54 55 to 64 > 64 totalAir Transport Inspector and System Safety Specialist

0 2 7 7 5 0 21

Airworthiness and Aerodrome 0 2 23 52 56 15 148Corporate Services 31 97 100 73 41 8 350Aviation Safety Advisor (Safety Promotion) 0 0 4 4 2 1 11Flying Operations (Airlines) 0 0 4 12 11 2 29Flying Operations (General Aviation) 0 0 6 18 28 4 56Flight Training Examiner 0 0 1 1 5 2 9Professional Services 0 0 3 7 5 0 15Senior Management 0 2 13 27 20 1 63total 31 103 161 201 173 33 702

table C.4 Permanent and temporary employees by classification and gender at 30 June 2010

Male FemaleEmployment classification Permanent temporary Permanent temporary total % femaleAir Transport Inspector and System Safety Specialist

13 4 4 0 21 19.05

Airworthiness and Aerodrome 135 8 5 0 148 3.38Corporate Services 119 9 189 33 350 63.43Aviation Safety Advisor (Safety Promotion) 10 0 1 0 11 9.09Flying Operations (Airlines) 25 3 1 0 29 3.45Flying Operations (General Aviation) 54 2 0 0 56 0.00Flight Training Examiner 8 0 1 0 9 11.11Professional Services 9 2 2 2 15 26.67Senior Management 54 1 8 0 63 12.70total 427 29 211 35 702 35.04

Page 17: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

153

FINANCIAL › APPENDICES

table C.5 Workplace diversity data for employees by classification and gender at 30 June 2010

Male FemaleEmployment classification Disability atSI NESB Disability atSI NESB total % femaleAir Transport Inspector and Safety System Specialist

0 0 2 0 0 0 2 0.00

Airworthiness and Aerodrome 2 1 8 0 0 1 12 8.33Corporate Services 2 0 11 5 2 25 45 71.11Aviation Safety Advisor (Safety Promotion)

0 0 0 0 0 0 0 0.00

Flying Operations (Airlines) 0 0 2 0 0 0 2 0.00Flying Operations (General Aviation)

0 0 4 0 0 0 4 0.00

Flight Training Examiner 1 0 0 0 0 0 1 0.00Professional Services 0 0 0 0 0 0 0 0.00Senior Management 1 0 3 1 0 0 5 20.00total 6 1 30 6 2 26 71 47.89

Note: ATSI = Aboriginal and Torres Strait Islander; NESB = non-English speaking background.

reviews of regulatory decisionstable C.6 Administrative Appeals Tribunal merits reviews of regulatory decisions, 2007–08 to 2009–10

2007–08 2008–09 2009–10 Applications on hand from the previous year 10 19 24Applications lodged during the year 24 28 26total 34 47 50Matters dealt witha

Decisions affirmed 1 2 1Decisions varied 2 3 0Decisions set aside 3 2 3Matters dismissed 1 2 6total 7 9 10Other mattersApplications withdrawn by the applicant 8 14 4Applications remaining on hand at 30 June 19 24 36total 27 38 40

a Does not include decisions made during the progress of action.

Page 18: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

154 CASA | ANNUAL REPORT | 2009-2010 › APPENDICES

INtRODUCtION OVERVIEW PERFORMANCE MANAgEMENt StAtUtORY

table C.7 Categories of CASA decisions appealed to the Administrative Appeals Tribunal, 2009–10

refusal to issue

Issue subject to conditions not sought

by applicant for the authorisation

Cancellation/ suspension

Variation/ imposition of conditions not sought by holder

total

Flight crew licence (including ratings and endorsements)

0 0 1 0 1

Aviation maintenance licence or authority (including ratings)

1 0 0 1 2

Medical certificate 8 0 2 1 11Air operator’s certificate 2 0 0 0 2Certificate of approval 0 0 3 0 3Certificate of registration or airworthiness

0 0 0 0 0

Chief pilot approval 0 0 1 0 1Maintenance controller approval 0 0 0 0 0total 11 0 7 2 20

table C.8 Applications to Federal Court for judicial review of regulatory decisions, 2007–08 to 2009–10

2007–08 2008–09 2009–10Filed by subject person

Filed by CaSa

Filed by subject person

Filed by CaSa

Filed by subject person

Filed by CaSa

Matters with the court Applications on hand from the previous year

0 0 2 0 2 2

Applications filed during the year 2 0 2 1 1 0total 2 0 4 1 3 2Matters dealt with Decisions affirmed 0 0 0 1 0 0Decisions set aside or overturned 0 0 0 0 0 2Matters dismissed 0 0 0 0 1 0total 0 0 0 1 1 0Other matters Proceedings discontinued 0 0 4 0 1 0Applications on hand at 30 June 2 0 0 0 1 0total 2 0 4 0 2 0Decisions arising from Administrative Appeals Tribunal decision

0 0 1 1 0 0

Page 19: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

155

FINANCIAL › APPENDICES

freedom of informationtable D.1 Freedom of information requests, 2007–08 to 2009–10

2007–08 2008–09 2009–10Matters with CASA Requests on hand from the previous year 4 7 4New requests received 46 50 42total 50 57 46Matters decided Access granted in full 21 14 19Access granted in part 11 18 17Access refuseda 10 17 5Subtotal 42 49 41Status of other matters Requests withdrawn by applicant 4 2 2Requests transferred in whole to another agency 2 3 1Requests remaining on hand at 30 June 2 3 1Subtotal 8 8 5total 50 57 46

a Includes matters where the reason for refusal was that the document or documents did not exist.

table D.2 Time taken to make decisions on freedom of information matters, 2007–08 to 2009–10

2007–08 2008–09 2009–10 No. % No. % No. %

0–30 days 48 96 54 95 44 9631–60 days 2 4 3 6 2 461–90 days 0 0 0 0 0 0More than 90 days 0 0 0 0 0 0

Appendix D: Statutory reports

Page 20: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

156 CASA | ANNUAL REPORT | 2009-2010 › APPENDICES

INtRODUCtION OVERVIEW PERFORMANCE MANAgEMENt StAtUtORY

table D.3 Internal review of CASA freedom of information decisions, 2007–08 to 2009–10

2007–08 2008–09 2009–10Matters on hand 0 0 2New applications received 5 4 2total 5 4 4Matters decided Decisions upheld 4 4 3Greater access given 1 0 1Charges increased 0 0 0Charges reduced 0 0 0total 5 4 4Other matters Applications withdrawn 0 0 0Applications remaining on hand at 30 June 0 0 0total 0 0 0

table D.4 Documents available from CASA

Document CaSa website CD-rOM library Aerodrome Certification, Registration and Approved Persons Procedures Manual ✓ ✓

Aerodrome Rescue and Fire Fighting Services Procedures Manual ✓ ✓

Aeronautical Telecommunication and Radionavigation Service Providers—Entry Control Procedures Manual

✓ ✓

Air Displays: Safety and Administrative Arrangements ✓ ✓

Air Operator Certification Manual ✓ ✓

Air Traffic Service Licensing Manual ✓ ✓

Air Traffic Service Providers—Entry Control Procedures Manual ✓ ✓

Air Traffic Service Training Providers—Entry Control Procedures Manual ✓ ✓

Air Transport Pilot Licence (Aeroplane) Aeronautical Knowledge Syllabus ✓

Air Transport Pilot Licence (Helicopter) Aeronautical Knowledge Syllabus ✓

Air Transport Pilot Licence (Helicopter) Examination Information Book ✓

Aircraft Maintenance Engineer Licensing Procedures Manual ✓ ✓

Aircraft Maintenance Engineers Invigilators Handbook ✓

Aircraft Register Procedures Manual ✓ ✓

Airworthiness Directives Procedures Manual ✓ ✓

Australian Air Transport Pilot Licence (Aeroplane) Examination Information Booklet ✓

Australian Air Transport Pilot Licence (Helicopter) S76 Performance and Operations Handbook

Aviation rulings ✓

Carriers’ Liability Insurance Compliance Procedures Manual ✓

Page 21: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

157

FINANCIAL › APPENDICES

Document CaSa website CD-rOM library CASA policy notices ✓

CEO directives ✓

Certificates of Airworthiness and Special Flight Permits ✓ ✓

Certificate of Approval Procedures Manual ✓ ✓

Commercial Pilot (Balloon) Syllabus of Training ✓

Cost Benefit Analysis Procedure Manual ✓ ✓

Day Visual Flight Rules Syllabus (Aeroplanes) ✓ ✓

Day Visual Flight Rules Syllabus (Helicopters) ✓ ✓

Designated Medical Examiners Handbook ✓ ✓

Enforcement Manual ✓ ✓

Flight Crew Licensing Industry Delegates Handbook ✓ ✓

Flight Crew Licensing Procedures Manual ✓ ✓

Industry Delegates and Authorised Persons Management Manual ✓ ✓

Maintenance Regulation Team Procedures Manual ✓ ✓

Manual of Operational Standards ✓ ✓

Minimum Equipment List/Permissible Unserviceability Procedures Manual ✓ ✓

MOS Part 60, Synthetic Training Devices ✓ ✓

MOS Part 65, Standards Applicable to Air Traffic Services Licensing and Training Requirements

✓ ✓

MOS Part 139, Aerodromes ✓ ✓

MOS Part 139H, Standards Applicable to the Provision of Aerodrome Rescue Fire Fighting Services

✓ ✓

MOS Part 143, Air Traffic Services Training Providers ✓ ✓

MOS Part 171, Aeronautical Telecommunication and Radionavigation Services ✓ ✓

MOS Part 172, Air Traffic Service Providers ✓ ✓

MOS Part 173, Standards Applicable to Instrument Flight Procedure Design ✓ ✓

Operational Standards and Requirements for Approved Synthetic Trainers (FSD-2) ✓ ✓

Private Pilot Licence Examination Information Book—Helicopter and Aeroplane ✓

Production Approval Procedures Manual ✓ ✓

Service Charter ✓

Standard Economic Values Guidelines Manual ✓ ✓

Syllabus of Examination Aircraft Maintenance Engineer Licences—Electrical, Instrument and Radio Categories

Syllabus of Examination Aircraft Maintenance Engineer Licences—Mechanical Category ✓

Syllabus of Training—Aircraft Radio Operator Certificate of Proficiency ✓

Traffic Alert and Collision Avoidance System (TCAS II) Competency Standards for CAS II Operations and Aeronautical Knowledge Syllabus of Training

Trans-Tasman Mutual Recognition Agreement Bulletin—AME Licensing—TTMRA Information Bulletin

Type Certificate Procedures Manual ✓ ✓

Page 22: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

158 CASA | ANNUAL REPORT | 2009-2010 › APPENDICES

INtRODUCtION OVERVIEW PERFORMANCE MANAgEMENt StAtUtORY

Coronial inquiriestable D.5 Coronial inquiries, 2007–08 to 2009–10

2007–08 2008–09 2009–10Inquiries on hand from previous year 2 2 4New inquiries 3 4 6total 5 6 10Conclusions handed down 3 2 3Inquiries remaining in progress as at 30 June 2 4 3

enforcementtable D.6 Medical certificate action, 2007–08 to 2009–10

2007–08 2008–09 2009–10Certificate Cancellation Suspension Cancellation Suspension Cancellation SuspensionClass 1 10 6 6 10 4 32Class 2 11 13 15 18 5 36Class 3 1 0 1 0 1 0

Note: The certificate classes are Class 1–Professional pilots and flight engineers; Class 2–Student and private pilots; Class 3–Air traffic control and flight service providers.

table D.7 Licence and certificate action, 2007–08 to 2009–10

actiona 2007–08 2008–09 2009–10Show cause notices issued 21 33 27 Variations 1 6 0Suspensionsa 15 9 5Cancellations 7 17 8Other enforcement actionb 36 38 44

a These include suspensions under section 30DC of the Civil Aviation Act 1988 and regulations 265 and 269 of the Civil Aviation Regulations 1988.b Does not include action in relation to medical certificates (see Table B.12) or variations processed by the CASA Service Centre.Note: These figures do not include action taken in relation to Part 99 offences.

table D.8 Infringement notices and prosecutions, 2007–08 to 2009–10

action 2007–08 2008–09 2009–10Infringement notices issueda 146 153 171Matters referred to the Director of Public Prosecutions 17 8 21Prosecutions finalised 10 9 10Acquittals 4b 3b 4b

Convictions 6 6 6a The issue of infringement notices is linked to the Demerit Points Scheme, which was established on 21 February 2004. Demerit points are incurred in relation to offences committed since that date where the penalty specified in the infringement notice has been paid (in whole or part) or the holder is convicted or found guilty of the offence.b Two matters were withdrawn.

Page 23: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

159

FINANCIAL › APPENDICES

media, advertising, direct mail, legal and consultant coststable D.9 Media costs, 2009–10

Vendor amount ($)Australia–Pacific Aviation Services Pty Ltd 19,800Bearcage Productions—Bearcage Media 16,665Besco Pty Ltd 55,517Blucrest Multimedia 2,040CD Manufacturers Pty Ltd 16,492Cadgroup Australia Pty Ltd 3,432CanPrint Communications Pty Ltd 3,550Cre8tvt Pty Ltd 2,950Department of Parliamentary Services 6,153Holdson Pty Ltd—Thinktank Editing 15,575Juanita Franzi—T/A Aero Illustrations 8,960Macarthur Job 7,600Media Monitors Australia Pty Ltd 54,552Montage Productions Pty Ltd 22,333Netcat Biz Pty Ltd 7,500Paragon Printers Unit Trust 8,533Paul Jones 56,600Realview Technologies Pty Ltd 4,574Risk Response + Rescue 2,500RMK Voice Productions 2,650Skye Group 8,560Spectrum Graphics 17,849Video 8 Media Pty Ltd 1,718Viscog Productions 2,147White Fox Communications—LJ Davidson 4,809total media costs 353,059

Note: Excludes GST. Expenditure relates to amounts over $1,500. Amounts rounded to whole dollars.

table D.10 Advertising costs, 2009–10

Vendor amount ($)Coates Hire Operations Pty Ltd 84,495Convenience Advertising (Aust) Pty Ltd 33,740TMP Worldwide Pty Ltd 1,905Yaffa Publishing Group 4,494total advertising costs 124,633

Note: Excludes GST. Expenditure relates to amounts over $1,500. Amounts rounded to whole dollars.

Page 24: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

160 CASA | ANNUAL REPORT | 2009-2010 › APPENDICES

INtRODUCtION OVERVIEW PERFORMANCE MANAgEMENt StAtUtORY

table D.11 Direct mail costs, 2009–10

Vendor amount ($)Australia Post 793,163Australian Air Express Pty Ltd 174,051Australian National Couriers 1,931Canberra Mailing 39,865Decipha Pty Ltd 37,236DHL Express (Aust)—DHL International 2,172Lane Print Group—Lane Laser Printers 2,808Mail Plus Moorabbin 2,041Reworrah Pty Ltd T/As Red Dog Couriers 3,358Universal Express Courier Service 7,907total direct mail costs 1,064,533

Note: Excludes GST. Expenditure relates to amounts over $1,500. Amounts rounded to whole dollars.

table D.12 Legal costs, 2009–10

Vendor amount ($)Australian Government Solicitor 34,744BJ Morgan Barrister 2,264Blake Dawson Waldron Solicitors 10,346DLA Phillips Fox 36,479Ian Harvey 219,259List A barristers Pty Ltd 50,884Mallesons Stephen Jaques Solicitors 125,304total legal costs 479,279

Note: Excludes GST. Expenditure relates to amounts over $1,500. Amounts rounded to whole dollars.

Page 25: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

161

FINANCIAL › APPENDICES

table D.13 Consultant costs, 2009–10

Vendor Nature and purpose amount ($)Aerosafe Risk Management Pty Ltd Risk assessment and management consultancy services 461,078Altara Group Pty Ltd Consultancy services to review and assess foreign operators’ manuals;

project management, flight operations documentation assessment81,350

Argus Consulting Group Pty Ltd Consultancy service for the airspace review 77,245Aviation Projects Pty Ltd Professional services provided by Human Factor specialist and

development of procedures and standards152,192

Aviation Safety Institute Pty Ltd Risk analysis services for Papua New Guinea Assistance Program 82,040Bevington Group—Bevington Consulting

Consulting support in the preparation and facilitation for the CASA operations strategy workshop

77,223

Catch Limited Consulting services and advice around the use of Enterprise Architect software

15,833

CB Richard Ellis Property advisory services 63,663CMS Global Pty Ltd Manual authoring and assessment tool review and services to provide

short-term airspace specialist support158,648

Collins Family Trust—RD Collins & Assoc

Professional services for CASA regulatory functions 18,360

Dalmahoy Graham Consulting Services as Chairman of the Standards Consultative Committee 23,591Economic Associates Pty Ltd Consultancy services in relation to assistance for CASA’s funding strategy

and industry impact analysis24,892

Hyder Consulting Pty Ltd Services for airspace review 42,469Jacobs Australia Pty Ltd Corporate structure and change management advisory services 40,259Katestone Environmental Review of advisory circular on plume dispersion velocities 16,364Migaki Pty Ltd Financial viability reporting services 39,159MJG Consulting Literature review on the safety benefit of surveillance in airspace 21,159Noetic Solutions Pty Ltd Development of draft information and communication technology and

knowledge management investment governance24,659

Performance Partnership Communication strategy professional services 15,000Pickles Auctions Pty Ltd Financial reporting valuation of assets 10,200PricewaterhouseCoopers Independent review of CASA’s internal audit function 25,278Rantiki Pty Ltd Preparation of content for introduction to Australian Aviation Law course 10,023Rumball Souter Floyd & Associates Consultancy and research services on expert panel air quality 80,968Safety Wise Solutions Pty Ltd Research and development of guidance and educational materials for

human factors24,511

Shac Communications Advisory services for alcohol and other drugs issue management and provision of strategic advice for a communication strategy

28,750

SMS Management & Technology Limited

Professional services for AvSafety Program and e-learning requirements 355,629

Stamford Interactive Pty Ltd Scoping study for gateway wire frames design 38,950The Ambidji Group Pty Ltd Services in response to submissions to the utility of general aviation

aerodrome procedures review139,369

To70 Aviation (Australia) Pty Ltd Airspace modelling services 202,555total consultant costs 2,351,416

Note: Excludes GST. Expenditure relates to amounts greater than $10,000. Amounts include expenditure on consultants which may be either capital or operating in nature. Amounts are rounded to whole dollars.

Page 26: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

162 CASA | ANNUAL REPORT | 2009-2010 › APPENDICES

INtRODUCtION OVERVIEW PERFORMANCE MANAgEMENt StAtUtORY

AAPS Australian Airspace Policy StatementAC Advisory circularsAD Airworthiness DirectiveANAC Agência Nacional De Aviação Civil (Brazil)AOC Air Operators CertificateAPV approach with vertical guidanceATSB Australian Transport Safety Bureau CAAP civil aviation advisory publicationCAO civil aviation orderCAR civil aviation regulationCASR civil aviation safety regulationCOD CASA Operations DivisionDAME designated aviation medical examinerDP discussion paperDWG designated work groupEASA European Aviation Safety AgencyEMS environmental management systemFAA Federal Aviation Administration (United States) FOI flying operations inspectorGAAP General Aviation Aerodrome ProcedureHR human resourcesHSMAs health and safety management arrangementsIASA International Aviation Safety Assessment (FAA)ICAO International Civil Aviation OrganizationICC Industry Complaints CommissionerLAME licensed aircraft maintenance engineerMOS Manual of standardsMTOW maximum take off weightNPRM notices of proposed rule makingNZ CAA New Zealand Civil Aviation AuthorityOHS occupational health and safetyOLDP Office of Legislative Drafting and PublishingPASO Council of the Pacific Aviation Safety OfficePBS Portfolio Budget StatementsPNG CAA Papua New Guinea Civil Aviation AuthorityRAAOs recreational aviation administration organisationsRASF Regional Aviation Safety ForumRPT regular public transportSARPs standards and recommended practicesSCC Standards Consultative CommitteeSLI Select Legislative InstrumentSMS safety management systemSPI safety performance indicatorUAS Unmanned Aircraft Systems

Abbreviations list

Page 27: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

163

FINANCIAL › APPENDICES

requirement reference PagesAdvertising and market research  CAC Orders 2008, subclause 17(2), ref Commonwealth

Electoral Act 1918, section 311A89, 159

Audit Committee CAC Orders 2008, subclause 15(2) 52Certification CAC Orders 2008, clause 4 4Clear links between outcomes, strategies for achieving those outcomes and the principal outputs

CAC Orders 2008, subclause 10(2)(b) 23-46

Commonwealth Disability Strategy CAC Orders 2008, clause 18 84Directors CAC Orders 2008, clause 14 51Ecologically sustainable development and environmental performance

CAC Orders 2008, subclause 17(2), ref Environment Protection and Biodiversity Conservation Act 1999, section 516A

83

Effects of ministerial directions and notification of general policies of the government

CAC Orders 2008, clause 12 49

Efficiency and effectiveness of the operations in producing its principal outputs

CAC Orders 2008, subclause 10(2)(a) 25-46

Enabling legislation, functions and objectives CAC Orders 2008, clause 8 49Exemptions to requirements for financial statements CAC Financials 2008, clause 1D noneFactors, events or trends influencing performance CAC Orders 2008, subclause 10(1)(b) 9, 10-14,

23-46Financial statements of Schedule 1 to the CAC Act Subclause 1(b) and subclause 2(1) 96-135Financial statements certification: a statement, signed by the directors

Subclause 2(3) of Schedule 1 to the CAC Act 95

Financial statements certification: Auditor-General’s Report

Subclause 1(c) of Schedule 1 to the CAC Act 93-94

Fraud risk assessment and control Commonwealth Fraud Control Guidelines 2002 61-62Freedom of information CAC Orders 2008, subclause 17(2), ref Freedom of

Information Act 1982, subsection 8(1)79, 155

Indemnities and insurance premiums for officers CAC Orders 2008, clause 16 90Judicial decisions and decisions of administrative tribunals that have had, or may have, a significant impact on operations

CAC Orders 2008, clause 11 78

Location of major activities and facilities CAC Orders 2008, clause 9 inside back cover

Ministerial directions on performance of functions, exercise of powers

CAC Orders 2008, subclause 12(1)(a), ref Civil Aviation Act 1988, sections 12 and 49

49

Ministerial directions regarding documents and information

CAC Orders 2008, subclause 12(1)(a), ref Civil Aviation Act 1988, sections 12B and 49

49

Ministerial directions regarding reporting CAC Orders 2008, subclause 12(1)(a), ref Civil Aviation Act 1988, sections 12D and 49

49

Compliance index

Page 28: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

164 CASA | ANNUAL REPORT | 2009-2010 › APPENDICES

INtRODUCtION OVERVIEW PERFORMANCE MANAgEMENt StAtUtORY

Notification of minister’s views CAC Orders 2008, subclause 12(1)(a), ref Civil Aviation Act 1988, sections 12A and 49

49

Occupational health and safety CAC Orders 2008, subclause 17(2), ref Occupational Health and Safety (Commonwealth Employment) Act 1991, section 74

85

Operational and financial results during the year, including principal outputs, major investing activities, key financial and non-financial activities

CAC Orders 2008, subclause 10(1)(d) 15-19, 23-46

Organisational structure CAC Orders 2008, clause 9 54-55Reports on the operations of the authority by the Auditor-General, a parliamentary committee or the Commonwealth Ombudsman

CAC Orders 2008, clause 11 72, 73, 153-154

Responsible minister(s) CAC Orders 2008, subclause 8(b) 49Review of performance CAC Orders 2008, subclause 10(1)(a) 25-46Significant changes in state of affairs or principal activities during the financial year

CAC Orders 2008, subclause 10(1)(e) 77

Significant developments since the end of the financial year

CAC Orders 2008, subclause 10(1)(f) 114

Significant events per s. 15 CAC Act CAC Orders 2008, subclause 10(1)(c) 77

CAC Act Commonwealth Authorities and Companies Act 1997CAC Orders 2008 Commonwealth Authorities and Companies (Report of Operations) Orders 2008CAC Financials 2008 Commonwealth Authorities and Companies Orders (Financial Statements for periods ended on or

after 1 July 2008)

Page 29: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

165

FINANCIAL › APPENDICES

Accident Investigation Review Committee, 68Accident Liaison and Investigation Unit, 68accidents or dangerous occurrences, 87accountability, 72–73ACT Government ACTSmart Office Active Recycling

program, 74, 84Administrative Appeals Tribunal, 73, 80, 153–154Administrative Decisions (Judicial Review) Act 1977, 73advertising and market research, 89, 159aerodromes, 34, 147 Class D aerodromes, 10, 30, 66Ageing Aircraft Management Plan, 5, 12, 26, 56Air Navigation Act 1920, 49aircraft operations statistics age of Australian aircraft, 146 air operator’s certificates, 143 aircraft registrations, 145 aircraft service difficulty reports, 145 airworthiness certificates, authorisations and approvals, 144 certificates of approval, 143Aircraft Owners and Pilots Association, 66Airservices Australia, 33, 67, 71Airspace Act 2007, 49, 83Airspace and Aerodrome Regulation Division, 57Airspace Reform Work Program, 5, 11, 35airworthiness directives, 13, 41, 147Airworthiness Directives, review of, 41alcohol and drug testing program, 11, 86Asia Pacific Multilateral Technical Arrangement on

Maintenance, 44Asia–Pacific region, 69Attorney-General’s Department, CASR suites, 11auditing external, 72 internal, 61 AusAID, 71Australia-United States Bilateral Aviation

Safety Agreement, 68Australian Airports Association, 66Australian Airspace Policy Statement, 9, 11, 35Australian Federation of Air Pilots, 66Australian Human Rights Commission, 84Australian Licensed Aircraft Engineers Association, 66Australian Transport Safety Bureau, 33, 71 memorandum of understanding, 5, 13, 43, 67–68 Miller Review, 43, 67Australian Workplace Agreements, 65Aviation Implementation Group, 42, 67aviation infringement notices, 82

Alphabetical index

Aviation Policy Group, 42, 67Aviation Safety Regulation Taskforce, 11, 32Aviation Security Advisory Forum, 42Aviation Transport Security Act 2004, 49AvSafety seminars, 5, 11–12, 33, 136

bilateral aviation safety arrangements, 5, 13, 44, 68Board, 9, 50–53 appointment of members, 50 Audit Committee, 52–53 meetings, 9, 50Brazil, 44, 69Business and Risk Management Plan, 60, 85business improvement program, 38Business Support Branch, 37

Canada, 44, 69Capital Replacement Plan, 39CASA Enterprise Agreement 2010-11, 65Chicago Convention, 36China, 44, 71Civil Aviation Act 1988, 9, 36, 49Civil Aviation (Carriers’ Liability) Act 1959, 49Civil Aviation Safety Authority Airspace and Aerodrome Regulation Division, 57 and the Australian Transport Safety Bureau, 5 Board, 9, 50–53 business improvement program, 38 Business Support Branch, 37 Corporate Services Division, 58 corporate statistics, 6 Ethics and Conduct Committee, 73 functions, 9 Industry Permissions Division, 13, 57–58 Information Technology Branch, 45 Knowledge and Information Management Services Branch, 5 Legal Services Division, 58 Operations Division, 37, 57 role, 1 Safety Analysis, Education and Promotion Division, 57 Safety Performance Analysis Branch, 33 satellite offices, 10, 20, 28 Standards Development and Future Technology Division, 12, 57Civil Aviation Safety Authority v Central Aviation Pty Ltd, 78Civil Aviation Safety Regulations, 5, 11, 27 Maintenance Regulations, 32, 33 post-implementation review, 33 reform program, 32Class D aerodromes, 10, 30, 66

Page 30: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

166 CASA | ANNUAL REPORT | 2009-2010 › APPENDICES

INtRODUCtION OVERVIEW PERFORMANCE MANAgEMENt StAtUtORY

code of conduct, 62, 73Comcare investigations, 88Comcover Risk Management Benchmarking Survey, 13, 60–61Commonwealth Authorities and Companies Act 1997, 49, 77Commonwealth Disability Strategy, 84–85Commonwealth Ombudsman, 73Commonwealth Procurement Guidelines, 88conflicts of interest, 62consultancy services, 88, 161coronial inquiries, 81, 158corporate governance, 12, 36, 49–62 enabling legislation, 49 executive management team, 57–59 internal audit, 61 management arrangements, 50–54 ministerial directions, 49 portfolio structure, 50 probity measures, 61–62 senior management team, 54–55Corporate Plan 2009-10 to 2010-11, 24, 39, 59–60Corporate Services Division, 58Council of the Pacific Aviation Safety Office, 44Croc Sweep, 20

dangerous goods, regulation of transport of, 27Danos, Trevor, 51, 52, 53Department of Defence, 42Department of Infrastructure and Transport, 19, 42, 45, 50, 67,

68, 69, 71 outcomes, 23direct mail, 160Director of Aviation Safety, 10–14, 51, 54drug and alcohol testing program, 11, 86Duffy, Scott, 80

ecologically sustainable development, 83–84employee assistance program, 65, 86Employee of the Month awards, 65Enforceable Voluntary Undertakings, 82enforcement, 34, 82 infringement notices and prosecutions, 158 licence and certificate action, 158 medical certificate action, 158Enterprise Agreement 2010-11, 31, 65environmental management policy, 13, 74, 83equity and diversity, 86Ethics and Conduct Committee, 73European Aviation Safety Agency, 69European Union, 69executive management team appointments and departures, 59 executive development programs, 65expenditure, 1, 17–18Expert Panel on Aircraft Air Quality, 67external engagement

industry engagement, 66–67 intergovernmental engagement, 67–68 international engagement, 68–69, 71

Federal Court judicial reviews, 154 prohibition orders, 78financial performance, 15–19 cash flow, 18 expenditure, 17–18 financial outlook, 19 financial position, 18–19 income, 15–16financial statements, 92–135financial sustainability, 13flight operations and personnel, 147–149 licensing examinations, 147–149 medical certificates, 149Flight Safety Australia, 72Flying Operations and Airworthiness Inspectors, 28, 151–153Flying Training Panel, 67Fostering Leadership Innovation Through

Excellence (FLITE) program, 65fraud control, 62freedom of information, 79, 81 administrative review of decisions, 81 categories of documents, 79, 156–157 decision-making procedures, 81 internal review of decisions, 156 procedures and contact information, 79 requests, 79, 155 statistics, 155–157 time taken for decisions, 155funding strategy, 39

General Aviation Aerodrome Procedures, 10, 30, 66Gillies, Helen, 50, 51Gliding Federation of Australia, 66goals governance and operational efficiency, 5, 36–39, 41 regulating aviation safety, 5, 10–13, 25–29, 30–35 relationships with aviation participants, 5, 13, 42–45Governance Manual, 36Graduate Program, 29Gray, David, 50, 51Green Lease Schedule, 84Growing Leaders to Achieve Safe Skies programs, 65

H1N1 virus, 64Hang Gliding Federation of Australia, 66Hawke, Allan AC, 9, 50, 51highlights of the year 2009–10, 5

Implementation Procedures for Airworthiness, 68income, 1, 13, 15–16

Page 31: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

167

FINANCIAL › APPENDICES

India, 44, 71Indonesia, Indonesian Transport Safety

Assistance Package, 19, 45, 69Industry Career Guides, 29Industry Complaints Commissioner, 12, 72, 84industry, relations with, 1, 45, 66–67, 72–73Industry Permissions Division, 13, 57–58Information and Communications Technology Strategic Plan, 45information technology, 39Information Technology Branch, 45Ingham, Allison, 80insurance and indemnities aviation and general liability, 89 directors’ and officers’ liability, 89 professional indemnity, 89internal audit, 61International Civil Aviation Organization, 11, 36, 42, 43, 68international delegations, 42Internship Program, 29

judicial decisions, 77

Knowledge and Information Management Services Branch, 5, 38

Kokoda Track Safety Package, 15, 44Korea, 44, 71

leadership programs, 31, 65learning content management system, 29learning management system, 29legal costs, 160Legal Services Division, 58legislation Administrative Decisions (Judicial Review) Act 1977, 73 Air Navigation Act 1920, 49 Airspace Act 2007, 49, 83 Aviation Transport Security Act 2004, 49 Civil Aviation Act 1988, 49 Civil Aviation (Carriers’ Liability) Act 1959, 49 Commonwealth Authorities and Companies Act 1997, 49, 77 Transport Safety Investigation Act 2003, 49licensed aircraft maintenance engineers, 29, 65licensing examinations, 147–148long term funding strategy, 39

maintenance organisations and personnel licences/ratings and examinations, 150

Maintenance Regulations Implementation Project, 33Making New Leaders at CASA program, 31management, 48–74 corporate governance, 49–62 external engagement, 66–69, 71 people management, 63–65 statistics, 151–154

McCormick, John, 10–14, 51media, 72, 159Medical Aviation Regulatory Processing System, 39Minister for Infrastructure, and Transport, 42mission, 1

National Aviation Policy Statement (White Paper), 9, 11, 12, 46, 56

National Helicopter Office, 5, 11, 40New Zealand, 44, 69

occupational health and safety, 85–88 accidents or dangerous occurrences, 87 Comcare investigations, 88 lost-time occurrence incidence rate, 87 outcomes, 86–87 workers compensation, 87Office of Airspace Regulation, 11, 35Office of the Director of Aviation Safety, 36, 55, 57operating procedures, 5, 10Operations Division, 37, 57Operations Enhancement Program, 25, 26organisational structure, 5, 12, 37, 54–55 changes to, 10, 58–59outcomes, 23

Pacific Aviation Safety Office, 69Pacific Island nations, assistance to, 44pandemic preparedness, 64, 85Papua New Guinea, 15 Civil Aviation Authority, 71 Interagency Transport Cooperation Working Group, 44, 71 Kokoda Track Safety Package, 44, 71performance, 22–46 financial performance, 15–19 goal 1, regulating aviation safety, 25–29, 30–35 goal 2, governance and operational efficiency, 36–39, 41 goal 3, relationships with aviation participants, 42–45 key performance indicators, 23Performance Assessment Communication Scheme, 29Permission Application Centre, 57–58planning, 59–60policies, review of, 36Portfolio Budget Statement outcome and program structure, 24portfolio outcomes, 23–24probity, 61professional development, 11, 63, 65purchasing policy, 88

Recreational Aviation Australia, 66regional airline sector, 26Regional Aviation Association of Australia, 66Regional Aviation Safety Forum, 5, 13, 42, 45, 66Regional Express, 66

Page 32: PART SIX - casa.gov.au · PDF fileCAO 20.16.3 Amendment Order (No. 1) 2009 CAO 100.66 Amendment Order (No. 2) 2009 CAO 82.6 Amendment Order (No. 1) 2009 CAO

168 CASA | ANNUAL REPORT | 2009-2010 › APPENDICES

INtRODUCtION OVERVIEW PERFORMANCE MANAgEMENt StAtUtORY

regulatory decisions, reviews of, 73, 153–154regulatory development, 9, 14, 139–142 legislative projects, 142 regulatory instruments and publications, 139–142regulatory relationships, 1Regulatory Services Workflow Implementation Project, 39risk management, 41, 60–61Risk Management Policy and Framework, 41Royal Australian Air Force, 67Royal Flying Doctor Service, 66

safety Office of the Director of Aviation Safety, 36 safety communication and education programs, 33 Safety Management Systems, 33 safety performance indicators, 34 Universal Safety Oversight Audit Program, 36Safety Analysis, Education and Promotion Division, 57Safety Management International Collaboration Group, 34Safety Performance Analysis Branch, 33satellite offices, 10, 20, 28scholarships, 29, 65, 89Seair Pacific CHC Helicopters, 66Senate Rural and Regional Affairs and Transport

Committees, 72senior management team, changes to, 58–59Service Point Program, 39Sport Aviation Office, 5, 11, 27, 70Sport Aviation Safety Forum, 5, 13, 27, 42, 45, 67, 70staff, 1, 14 communication and consultation mechanisms, 85 divisional workshops, 37 employee assistance program, 65, 86 Employee of the Month awards, 65 (& inside back cover) enterprise agreement, 31 executive coaching, 31 graduate program, 29 induction program, 63, 86 internship program, 29 leadership programs, 31, 65 OHS and equity and diversity training, 86, 87 Performance Assessment Communication Scheme, 29 position descriptions, 37 professional development, 11, 63, 65 recruitment and retention, 31, 63, 84 risk management training, 41, 60 statistics, 63, 151–153 training and development, 11, 63 unplanned absences, 63 workforce planning, 37 workplace agreements, 65 workplace diversity, 153Standards Consultative Committee, 13, 42, 66

Standards Development and Future Technology Division, 57Standards Development Manual, 45Standards Implementation Strategy, 32State Safety Program, 34statutory reports, 76–82 advertising and market research, 89 Commonwealth Disability Strategy, 84–85 consultancy services, 88 coronial inquiries, 81, 158 ecologically sustainable development, 83–84 enforcement, 158 enforcement actions, 82 Federal Court prohibition orders, 78 freedom of information, 79, 81, 155–157 insurance and indemnities, 89 judicial decisions, 77 media, advertising, direct mail, legal and

consultant costs, 159–161 occupational health and safety, 85 purchasing policy, 88 senior management team, 58–59 significant events, 77Strategic Workforce Plan, 37surveillance, 5, 25–26, 26, 28, 38Swinburne University, 65

Technical Delegates and Authorised Persons Policy, 28tendering and contracting, 88training and education programs, 5, 10, 11, 28, 30 professional development, 63, 65 regulatory and technical training, 63Transport Safety Investigation Act 2003, 49tsunami in Samoa, American Samoa and Tonga, 80

United States, 44, 68–69Bilateral Aviation Safety Agreement, 5, 13Federal Aviation Administration International Aviation Safety

Assessment program, 5, 11, 12Universal Safety Oversight Audit Program, 36, 42Unmanned Aircraft Systems Study Group, 26Utility of General Aviation Aerodrome Procedures, 30

values, 1vision, 1

waste management program, 13, 74, 84Web Accessibility Content Guidelines, 85Web Accessibility National Transition Strategy, 84whistleblower policy, 61workers compensation, 87workforce planning, 37workplace diversity, 153Workplace Safety and Environment Section, 85