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MICHELLE PEREZ 1850 SW 122 AVE | MIAMI, FL 33184 | (786) 278 - 5683 | [email protected] EDUCATION Associates In Science, Aviation Miami Dade College Eig-Watson School of Aviation Expected June 2014 Major: Professional Piloting Technology Minor: American Sign Language Interpretation. SKILLS & ABILITIES Sales While working at Pandora, I have successfully surpassed my monthly sales goals and received many rewards for my efforts. Communications Volunteered as an ASL interpreter at a deaf children learning center. Fluent in English, Spanish, and American Sign Language. Leadership Class secretary for a fundraising program at school to provided orphan children with a meaningful Christmas memory. A Holiday Flight to Remember (aholidayflighttoremember.com) EXPERIENCE Lead Retail Consultant Sprint [May 2014 – Present] Inventory reports Processing returns and buy back Handling escalations with customers Adjust payroll hours Handling large amounts of money Opening and closing the store Customer service Sales Associate Pandora [November 2012 – May 2014] Customer service Inventory Restocking trays with charms periodically Store decorating and designing Pricing Jewelry Maintenance Customer service Waitress Buffalo Wild Wings [June 2014 – March 2015] Communicating effectively with kitchen staff Accurately recording food and drink orders Memorizing food menu and specials Tallying bills Pre bussed my own tables Customer service Receptionist [January 2012– November 2012]

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MICHELLE PEREZ1850 SW 122 AVE | MIAMI, FL 33184 | (786) 278 - 5683 | [email protected]

EDUCATIONAssociates In Science, AviationMiami Dade College Eig-Watson School of Aviation

Expected June 2014

Major: Professional Piloting Technology

Minor: American Sign Language Interpretation.

SKILLS & ABILITIESSales

While working at Pandora, I have successfully surpassed my monthly sales goals and received many rewards for my efforts.

Communications Volunteered as an ASL interpreter at a deaf children learning center.

Fluent in English, Spanish, and American Sign Language.

Leadership Class secretary for a fundraising program at school to provided orphan children with a

meaningful Christmas memory.

A Holiday Flight to Remember (aholidayflighttoremember.com)

EXPERIENCELead Retail ConsultantSprint [May 2014 – Present]

Inventory reports Processing returns and buy back Handling escalations with customers Adjust payroll hours Handling large amounts of money Opening and closing the store Customer service

Sales AssociatePandora [November 2012 – May 2014]

Customer service Inventory Restocking trays with charms periodically Store decorating and designing Pricing Jewelry Maintenance Customer service

WaitressBuffalo Wild Wings [June 2014 – March 2015]

Communicating effectively with kitchen staff Accurately recording food and drink orders Memorizing food menu and specials Tallying bills Pre bussed my own tables Customer service

Receptionist [January 2012– November 2012]Greco International Crop.

Answer phones Greeting any walk-in vendor Prep meeting room Schedule appointments Distribute mail