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Performance Management Unit دارةلا ط وا ي ط خ ت ل ا وحدةMinistry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan PMU Director: Basem Telfah March 2011

Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

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Page 1: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Al-Meyyah ProgrammeSupporting Management of Water Services in

Jordan

PMU Director: Basem TelfahMarch 2011

Page 2: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Historical Background-Historical Background- PMU EU PMU EU SupportSupport

1st1st F.A F.A

5 M 5 M

EuroGrantEuroGrant

2000 – 20042000 – 2004

PMU 1PMU 1

Adden # 1Adden # 1

2 M Euro Grant2 M Euro Grant

2004 - 4/20062004 - 4/2006

PMU 1PMU 1

GAWSIP GAWSIP

MCMC

GSGS

1999-1999-

20002000

Al-Meyyah FA

5 M Grant

WAJ 1.3 M

4/06-12/2009

Rider No 2

Al-Meyyah FA

5 M Grant

WAJ 1.3 M

1/1/2010-

30-6-2011

Page 3: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

PMU(I) Components and Achievements

Capital Investment (CI)Management Contract (MC)BOT As-Samra WWTPGovernorate Support (GS)Non-Revenue Water (NRW)Supervisory Control And Data Acquisition

(SCADA)Geographical Information Systems (GIS)

Page 4: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Current Jordan Water and Wastewater Situation

98% of Jordan's population is served through networks; MWI aims to maintain this ratio.

  63% of Jordan Population is served with wastewater networks. MWI

aims to increase this percentage to 85% during the next ten years.  The average per capita share of supplied water in Jordan is 145

liters /day (ranging between 71liter/Capita/day in Jarash to 230 liter/capita/day in Ma’an)

  The average per capita share of billed water in Jordan is 81 liters

/day.( ranging from 49 liters/capita/day in Jarash to 101 liters /capita/day in Amman)

Page 5: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Limited water resources

In Jordan, the per capita consumption is 85 liters out

of supplied 145 liters /capita/day (despite the

limited water resources).

Page 6: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

الزراعة باستثناء الكامل الطلب المصادر كامل

100 MCM Disi Conveyor replaces 40 MCM of

Agriculture use

الزراعة بدون الطلب مجموعاالضافية والطاقة

بدون الطلب مجموع الزراعة

Page 7: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Al-Meyyah ObjectiveWAJ/MWI efforts to change the WS from a plainly

technically driven, rather static public administration into a more business oriented and technically improved structure.

Al-Meyyah- enhance and accelerate the development through a systematic, sector oriented approach in support of Jordan's adopted Water Strategies and Policies.

Goal: transform the current structure into a service industry to provide services in a cost-efficient and socially responsive manner. Regulated Sector (roles Separated) Commercial Principles and PSP

Page 8: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

PMU mandate in the Second Stage

Operate Utilities under commercial Principles

Prepare the sector for Audit and regulation Environment

Wider utilization of (PSP)

Page 9: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Reduce burden on public sector Advance sustainable development Work with private sector to help Leverage

Water Sector’s limited resources Create a model that the Government can

use again Encourage development of infrastructures

for basic human needs, promoting sound resource management, focusing on Water and Energy

Expand opportunities for businesses

Achieving AL-Meyyah will

Page 10: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and IrrigationWater Reallocation Regulation

This strategy aims to reallocate the available domestic water resources between

governorates to economically meet the subscribers' needs

Page 11: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Constraints and Risks Associated with Project Design

Short Time frame for PM acceptance of global change needs time. Auditing acceptance is not common in

the sector traditions.Dependence of results on projects financed

from different donors.Auditing and monitoring the utilities while

under development is questioned in terms of effectiveness.

Page 12: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Performance Monitoring Objectives / immediate

Monitoring of performance using established PI’s and BM develop PI’s and IMS improved planning and decision making.

Audit and Monitor performance against statutory and contracted obligations and report the results to the appropriate contracting authorities performance reporting encouraging improved operational and

investment efficiency. monitoring, auditing and evaluating performance relative to contracted

obligations support operating contract administration functions evaluate water and wastewater services development policy

and strategy provide an information service to the MoWI and WAJ.

Providing advice to the Minister on other issues, Pricing/ tariff adjustment (advisory to the Minister) Capital investment planning

Page 13: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Performance Monitoring Objectives/ Medium to Longer term

environment conducive for private sectoreconomic efficiency through financial

viability improve the operating and financial

efficiencyensure compliance with statutory service

obligationsprotect scarce water resourcesprotect customersinsulate the sector from inappropriate

political influence

Page 14: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Strands of Commercialisation in Jordan

Modernisation (Modern computerised MIS’s)

Consolidation (to create economies of scope and scale )

Decentralisation

• Private Sector Participation wider use of partnerships with the private sector (PSP)

Page 15: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Competencies for being FULL FLEGED WSAU

PI’s System 52 Water PI’s:

Water Resources (3) Personnel (10) Physical (3) Operations (19) Quality of Services (12) Financial (5)

WW PI’sBOT PI’s

Water Volume, 11

Physical, 4

Operational, 20

Demogr., 8

Quality, 9

Finance, 7

Personnel, 8

VARIABLES

Page 16: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

AWC reportsMiyahuna AAMPBP1.79 M TA with

IPA STE’s

Competencies for being FULL FLEGED WSAU

Monitoring Sys. and Experience

Page 17: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Competencies for being FULL FLEGED

EMB of PMU and reportingCapabilities:

NRW PSP & PPP Institutional Development and SRRehab., CIP and PMTech & Financial Audit and Monitoring, ManagementPI’s & BM

Page 18: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Achievements Financial sustainability of the sector supportedCustomers benefiting from improved quality of

service Commercialization principles effectively promoted

and reflected in the Water Strategy and actionsDecentralization of water retail serviceCapacities for management of PPP developed and

sustainedService auditing capacities developedWater Tariffs Model developed and tariffs revision

approvedDraft law enabling establishment of a regulatory

commission developed and awaiting the government’s decision

Page 19: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Achievements1- Financial sustainability of the sector

supported

Miyahuna 1.Red =Cost recovery current prices2.Blue =Cost Recovery using 2000

Prices

Page 20: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Page 21: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Page 22: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Page 23: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Page 24: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Page 25: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Achievements: Customers benefiting from improved quality of service

Page 26: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Principles of new Tariff Structure and Cost Recovery

Protecting the PoorAffordabilityRegulating Demand-Conservation of

waterIncreasing Tariff slicesEasing the ability to payTowards cost recovery

Page 27: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

Commercialization CoverageCoverage Indicator Status

before 2006Current Status

Future Target (2013)

Population served by companies (%) 2.2 % 69.0 % 84.0 %

Population served by commercialization models other than company (%)

39.6 % *(Amman MC)

14.7% 56.8 % **

Population served under commercial principles (%)

41.8% 83.6% 98.6%

Vol. Water supplied 46.0% 84.0% 98.5%

Number of water Connections served by commercial principles

48.2% 85.7% 98.7%

Number of Wastewater Connections 63.3% 84.4% 99.6%

Operating Revenues Coverage 66.6% 90.1% 99.0%

Geographical Area 16.7% 92.3% 97.6%

Page 28: Performance Management Unit وحدة التخطيط والادارة Ministry of Water and Irrigation Al-Meyyah Programme Supporting Management of Water Services in Jordan

Performance Management Unit واالدارة التخطيط وحدة

Ministry of Water and Irrigation

THANK YOU

Basem TelfahPMU Director [email protected]