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Strategic Direction of BSG 2013, 2014, 2015 Boenjamin Setiawan 10 januari 2013

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  • 1. Boenjamin Setiawan10 januari 2013

2. 1. Pada jaman Jepang thn 1944 saya dan Adik saya karmila duduk dikelas 2 SD, sekolah Tionghoa. Sewaktu ujian Tinghsieh saya mendapatkan angka 5 dan karmila 8. Saya dipanggil depan kelas dan dbikin malu sama gurunya. Sejak itu saya selalu ingin menjadi nomer satu.2. Sewaktu di FKUI saya menjadi asisten di Bgn Farmakologi dan thn 1958 dpt beasiswa utk belajar di UCSF dan berhasil mendapatkan gelar PhD pada tahun 1961. Suasana demokrasi di USA sangat mempengaruhi hidup saya.3. Sekembali saya pd 1961 maka saya ingin terus melakukan penelitian tetapi keadaan TIDAK kondusif karena tidak ada dananya. Saya pd waktu itu tahun 1962 datang pada Pak Wim Kalona (pemilik dan direktur DUPA) minta dana R&D untuk skrin tanaman obat. Yang mengesankan saya adalah bahwa dia TIDAK banyak tanya dan langsung memberikan dana yang diminta (sekitar 30 juta Rp uang sekarang). Hal ini yang kemudian MEMICU SAYA untuk juga ingin mendirikan PABRIK FARMASI. Saya bersama teman dokter muda Bgn Biologi thn 1963 berusaha mendirikan pabrik farmasi ttpi gagal. Kmdn thn 1964 sekali lagi bersama dr Yan Tan dan Kwa pemilik apotik Usada sekali lagi berusaha ttpi juga gagal.4. Sewaktu saya mewakili rapat Kpl Bgn di FKUI thn 1963, ditawarkan untuk kunjungan ilmiah ke RRC saya menerima dan berangkat ke Beijing dan Pyongyang. Karena keberangkatan ini maka saya pd Oktober tahun 1965 sewaktu Gestok disekors selama 1 tahun. Karena banyak waktu maka saya bikin bermacam obat bersama adik saya FBA.5. Karena disekors maka dr Kho Tjok Khing menawarkan kpd saya untuk bekerja di Enzypharm Holland. Sewaktu sdh mau berangkat Kakak saya drg Setiady KEBETULAN mampir dan menanyakan mau kemana? Kmdn dia usulkan untuk bersama mendirikan usaha Farmasi. Dgn demikina maka pada achirnya karena LIMA KEBETULALN INI kalbe farma didirikan pada 10 September 1966. 3. 1. The Trigger that started Kalbe Farma, 1963-19662. Key Success Factors, 1966-19773. Diversification period, 1977-19944. Consolidation and Pre-crisis, 1995- 20005. Crisis and Survival, 2001-20076. Act Local, Go Regional and Think Global, 2007-2015Kalbe Farma dan Technopreneurship dr.Boenjamin Setiawan, PhD., July 14,2010, UMN 3 4. A meeting with Drs Wim Kalona in 1962 (Owner-Director of P.T.DUPA) to apply for a Research Grantamounting to about 30 million Rp. todays worth,triggered the idea to start a pharmaceutical company In 1963, first trial to start a company calledFARMINDO, with colleagues from the BIOLOGY Dept.but survived only for 3 months In 1964, tried a second time with dr.Jan Tan(Pharmacologist) and Kwa (business man), butsurvived only a few months In 1966 with the help of my brothers and sisters, atlast, we succeeded to form Kalbe FarmaKalbe Farma dan Technopreneurship dr.Boenjamin Setiawan, PhD., July 14,2010, UMN 4 5. Founded at September 10th, 1966. Started its operation in a modest garage atJalan Simpang I No. 1, Tanjung Priok.Kalbe Farma dan Technopreneurship dr.Boenjamin Setiawan, PhD., July 14,2010, UMN 5 6. TheFounders were driven by a keen desireto take part in the national development,particularly in promoting the welfare ofpeople through medical care. Motto : The Scientific Pursuit of Healthfor a Better Life. Within a short time the Company was ableto win a fair market share and opened tworepresentatives offices in Bandung andSurabaya in 1969.Kalbe Farma dan Technopreneurship dr.Boenjamin Setiawan, PhD., July 14,2010, UMN 6 7. Distribution Network developed so fast that by1974 the whole Country was practically covered. The Company moved from the old premises toJalan Jendral A. Yani (Pulomas) and later on toCikarang. Kalbe Farma dan Technopreneurship dr.Boenjamin Setiawan, PhD., July 14, 2010, UMN 7 8. In 1977 within 11 years, the Company was able to become the largest pharmaceutical company in Indonesia (IMS report). In 1991 the Company became a public company and was listed on the Jakarta Stock Exchange and Surabaya Stock Exchange. Now in 2012 we have over 16,000 employees and a marketing and sales force of 6,000 covering 80% of the Indonesian consumer health and 100% of the Indonesian prescription pharmaceutical market.Kalbe Farma dan Technopreneurship dr.Boenjamin Setiawan, PhD., July 14,2010, UMN 8 9. 1. The RIGHT time, because in 1966 the Suharto Gov. opened the doors for foreign investment.2. The RIGHT products and RIGHT pricing, because as a pharmacologist and practising physican I knew the needs of doctors3. The RIGHT marketing strategy, following the footsteps of the foreign companies by promotion through Medical Reps.4. The RIGHT company strategy by Professionalizing our team from the beginning5. The RIGHT and BRIGHT people to run the company Kalbe Farma dan Technopreneurship dr.Boenjamin Setiawan, PhD., July 14, 2010, UMN 9 10. Falsafah perusahaan merupakan dasar existensi dan sudahmencakup visi dan misi perusahaanFalsafah Kalbe Farma adalah sebagai berikut:1. Tujuan perusahaan adalah Survival through Continuous , Sustainable Growth and Adaptation2. Perusahaan harus mampu terus survive untuk para stakeholders3. Perusahaan mampu survive karena Kwalitas SDM nya harus DJITU, C10, PBFWUSI4. Terus mampu mengembangkan dan me-manfaatkan IPTEK5. Menganut strategi Participative InnovativeManagementKalbe Farma dan Technopreneurship dr.Boenjamin Setiawan, PhD., July 14,2010, UMN 10 11. Provide a wide range of innovativepharmaceutical and health food products. Large network of marketing, promotionand distribution teams. Cover segments from lowest to upperclass level of society. Develop strategic alliances with world- wide partners.Profesionalization since the early stagesKalbe Farma dan Technopreneurship dr.Boenjamin Setiawan, PhD., July 14,2010, UMN 11 12. 1. KWALITAS Pimpinan dan Karyawan2. Yang paling penting IQ, EQ, SQ, SQ, LQ, PQ3. Manusia DJITU4. Manusia 5A5. Manusia 10 C6. Manusia PBFWUSSI7. Strategi5C8. Strategi5SContoh: ASTRA, Microsoft, Roche, Ford , Pfizer, Wallmart, Toyota, Apple, etc.Kalbe Farma dan Technopreneurship dr.Boenjamin Setiawan, PhD., July 14,2010, UMN 12 13. 1. D = DISIPLIN dan DEDIKASI2. J = JUJUR dan JELI3. I = INOVATIF dan INISIATIF4. T = TULUS dan TANGGUNG JAWAB Kalbe Farma dan Technopreneurship dr.Boenjamin Setiawan, PhD., July 14,5. U = ULET dan UNGGUL 2010, UMN 13 14. 1. ADAPT, adaptasi dgn lingkungan2. ADOPT, menyesuaikan dan mengambil alih kebiasaan lingkungan dan budaya3. ALIGN, membentuk barisan yang solid4. AGREE, menyetujui secara mendalam5. ACTION, semuanya harus menjurus kesuatu TUJUAN yang harus dicapai secara terintegrasi. 15. 1. 4 C = CARE, CAPABLE, COURAGEOUS and CREATIVE2. 3 COM= COMMITTED, COMMON- SENSE and COMMUNICATIVE,3. 3 CON= CONNECTIVITY, CONFIDENT and CONSISTENT Kalbe Farma dan Technopreneurship dr.Boenjamin Setiawan, PhD., July 14, 2010, UMN 15 16. 1. PROACTIVE2. Begin With the END in MIND3. First Things First (Prioritize)4. WIN-WIN5. Understand to be Understood6. SYNERGIZE7. Sharpen the Saw8. Inspire your Workers and CustomersKalbe Farma dan Technopreneurship dr.Boenjamin Setiawan, PhD., July 14,2010, UMN 16 17. 1. Company: SWOT your company2. Customer: know and define your customers3. Competitors: identify and know your competitors4. Country: understand the political and social conditions of your country5. Currency: always borrow in your countrys currency Kalbe Farma dan Technopreneurship dr.Boenjamin Setiawan, PhD., July 14, 2010, UMN 17 18. To achieve SPEED1. You must be SMART2. You must SIMPLIFY3. Create a SYSTEM4. Create a SUITABLE5. SOLID Team Kalbe Farma dan Technopreneurship dr.Boenjamin Setiawan, PhD., July 14, 2010, UMN 18 19. Kalbe Farma dan Technopreneurship dr.Boenjamin Setiawan, PhD., July 14,2010, UMN 19 20. Kalbe was established in 1966 and has a long track record of sustainable growth Inception and EntrepreneurialEnhanced Focus and Consolidation Globalization Driven Expansion19962005 20062015 19661995 1966 1977 1981 1985 1989 1991 1993 19941996 1997 2005 620062007 20091985:1989:1991: 1994: 2005: 2007: 1966: 1977:AcquirKalbeLaunch of new corporate logo as part Igar Entered Consolidation of of transformation process Company Dankos ed Jaya Farma energy 1996:Kalbe Group Products enter every ASEAN countries founded LabBintan andIPO drink1997: (except Laos) Disposed Opening of the Stem Cell and Cancerg business of 50% of Disposed of Danko KalbesInstituteToedjoEPM IPO Implementation of end-to-end supply s IPOs1993: foodremaining 50%chain managemente&Integrate information technologyHexphAcquired businessownership in PTsystemsarm Sanghiang(PT Bukit Bukit Manikam2006: 1981:PerkasaManikamExpand regional footprint Spin-off theSakti to Arnotts Build global brands andandSakti) to Disposed glass infrastructure distribution consolidat ArnottsScale through mergers and business to packagingacquisitions 1000ed division toProprietary drug development10000 PT Enseval nutritional Global partnerships and networks due toSchottbusiness Acquired Woods800governmento8000 t regulationPeppermintSanghiang(USD mm) brand (IDR bn)600 Perkasa 6000 Acquired 80% of400Saka Farma 4000200 20000 01991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 sales USD Sales IDR Kalbe Farma dan Technopreneurship20 dr.Boenjamin Setiawan, PhD., July 14, 2010, UMN20 21. Business strategy is ... the group of dynamic, integrateddecisions that position the business inits competitive environmentR&D StrategyMarketing Strategy (5P) Basic and applied Product/market definition Pricingresearch Product/processObjectives Distribution/Placementinnovation1. Growth Promotion Lead or follow2. Profitability Customer support/PeopleProduction3. Diversification StrategyFinancial4. Innovation Legal Strategy Strategy Intellectual property Facilities5. Market share Integration Capital structure protection Cash flow6. Working Corporate Capacity Quality environment Production7. Corporatetechnology citizenship Operations control People management Kalbe Farma dan Technopreneurship dr.Boenjamin Setiawan, PhD., July 14, 2010, UMN 21 22. Kalbe Farma dan Technopreneurship dr.Boenjamin Setiawan, PhD., July 14, 22 23. D = DEDIKASI dan DISIPLINI = INTEGRITYP = PELUANGE = EXCELLENCER = RISIKOI = INNOVATIFK = KERJA KERASS = SIGAPA = ACTIONKalbe Farma dan Technopreneurship dr.Boenjamin Setiawan, PhD., July 14,2010, UMN 23 24. Green On the go EnvironmenlifestylePrevention t& NaturalAgingManagement Theranostics Value for Growth inmoneySocialNetworkingYoungpopulationour mostpotential market 25. Nano Capsules forDNA Testpack Nano Medicines Endoscopies Stem Cell ProteomicPersonalizedHealthcare Nano TechnologyBiotechnologyBlood GlucoseMeter Medicine Intake Reminder WiMax Stem Cell Technology forRemote DiagnosticMolecular Regeneration andBeautyGenomic Scan toand Wellness Support TechnologyImprove Baby Quality 26. Income Shift 2004 2030Source: Berita Resmi Statistik No. 45/07/Th. XIII, 1 Juli 2010, BPS 27. Total Expenditure on Health as % of GDP Indonesia2.5 2.5Philippines 3.2 2.0Malaysia4.2China 4.7 1.5India 5.0 1.0Vietnam 6.0 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006- 1.0 2.0 3.0 4.0 5.0 6.07.0Source: WHO National Health Accounts database, SeptemberSource: The World Bank2008 5% from Indonesia APBN for Health Budget SJSN 28. 28 BSG Strategic Intent WBAWIWe are an Innovative Health Care Businessproviding Health Care Products & Its RelatedServices MissionTo improve health for a better lifeTo be the best Indonesian Health Care company Visiondriven by innovation, strong brands and excellentmanagement1.Sustainable Growth Strategy2.Innovation3.World Class Competence & Organization Values We believe in :Trust, Mindfulness, Innovation, Strive to be thebest, Interconnectedness 29. Strategic InitiativesStrategy 30. Corporate FA, Tax & Treasury Financial assumption for budget 2013 Inflation 6.5% GDP Growth6% Exchange Rate (End Dec2010: 9,000)9,000 Interest rate for Time Deposit Gross (IDR) 7% Interest rate for Time Deposit Gross (USD) 2% Interest rate for Bank Loans (IDR)10% Interest rate for Bank Loans (USD)7% RM Price Index1.02 31. Corporate FA, Tax & Treasury1. FINANCE & ACCOUNTING FUNCTION a) Reporting & Analysis. Ensureclarity, simplicity, transparency, accountability andcompliance to standard / policies. Financial Report & Analysis in accordance with standardformat and time schedule defined by Corp FA. Reportsconsist of : Standard Financial Reports (BS, PL, CF) Executive Summary, highlight & analysis of financialKPI and key aspects to supportbusiness/management performance Other financial information to support decisionmaking. Comply with Relevant Generally Accepted AccountingStandard, IFRS 2012 and other regulation issued by otherregulatory bodies such as BAPEPAM, Directorate General 32. Corporate FA, Tax & Treasury 1. FINANCE & ACCOUNTING FUNCTION (Cont) Audited Financial Report Financial reports should be audited by external auditors appointed by Corp FA and completed in accordance with the agreed audit time table. Submit original audited Year-End Financial Reports for documentation purpose and copy of Management Letter issued by External Auditor to get insight where Corp FA could assist in area of improvement 33. Corporate FA, Tax & Treasury 1. FINANCE & ACCOUNTING FUNCTION (Cont) b) System & Procedure To improve efficiency in administration process and effectiveness in finance administration control, Companies should : Have Finance and Accounting SOP Manual which sets outall implemented Finance and Accounting system &procedures. Comply with general guidance provided by Corp FA(example: COA). Implement proper documentation and filing system ineach SBU/company (refer to Tax Regulation) 34. PEMAPARAN PROF. DR. BOEDIONO FAKULTAS EKONOMI UNIVERSITAS INDONESIA JAKARTA, 14 SEPTEMBER 2009 35. Sumbu KiriSumbu Kanan12% yoyLeft Hand Scale Right Hand Scale% yoyIndia139 ChinaIndonesia Vietnam96 Malaysia53 Korea 10 Japan -3 -3 Thailand-7 -6 -9 Singapore-11Taiwan2005 Source:Bloomberg 20062007200820062007 2008 2009-12-15Sumber:2005Bloomberg 200620072008 35 2005 2006 20082009 36. 36Penguatan daya saing terletak pada pembangunan infrastruktur:1. Pembangunan infrastruktur fisik, terutama yang dapat menurunkan biaya transport dan biaya logistik di dalam negeri.2. Pembangunan infrastruktur lunak: Aturan Main : Agar kegiatan ekonomi baik dari sisi produksi maupun pergerakanbarang dan jasa dapat berlangsung dengan biaya transaksi minimum. Birokrasi : Reformasi untuk mengurangi hambatan dan ekonomi biaya tinggi.3. Pembangunan infrastruktur sosial Perekonomian akan lebih tahan krisis jika terdapat sistem jaring pengaman sosialyang memproteksi keluarga miskin sekaligus menciptakan kohesi sosial.4. Pentingnya kreativitas 37. More Connected WorldSmarter and More Cheaper transportationDemanding Consumercost Feel cool if spend cheaplyTechnology Revolution Real Time Media OutsourcingCheaper communication cost Productivity IncreaseHypercompetitionMerger and Acquisition Internet Based Pricing Massive Over-Capacity Globalization and cheap revolution has been speed up by the economiccrisis43 38. Indonesia DemographicIndonesia most ACTIVE age group (20-39) will continue to grow and will be a dominantage group with 31% of total population (almost 90 million people) within the next 10years.80+ 75-79 70-74 65-69 60-64 55-59 50-54 45-49 40-44 35-39 30-34 25-29 20-24 15-19 10-14 5-9 0-414,000 12,000 10,000 8,000 6,000 4,000 2,000-- 2,000 4,000 6,0008,000 10,000 12,00014,000 ThousandsThousands Male-2000 Male 2020Female-2000 Female 2020 Indonesia SEC (Nielsen 2006) A 9% B 10% C&D 65% E 16% 44 39. Three Generic Strategy1. Operational Excellence or Cost Leadership Provide middle-of-the market products at the best price withthe least inconvenience low price and hassle-free service. Standardized assets and efficient operating procedures. Strong team player. Highly automated systems, including related databases andapplications. Deliver superior basic service by:o Making hassle-free basic service as a key part of their value.o Support efficient, zero-defect service.o Effectively exploited information technology to redesign basicservice tasks. The goal is to achieve growth. 45 40. Airlines Telecommunication Electronics46 41. ThreeGeneric Strategy 2. Product Leadership Concentrate on offering products that push performanceboundaries continue to innovate year after year, product cycleafter product cycle Driven by the talents of key individuals who developed andmarketed breakthrough. Manage a portfolio of development activities concentrateresources on the opportunities with the greatest potential to hitbig. Employ structure and process:o Keep people on track by organizing the work in a series of well-paced challenges, each with a clearly defined outcome and tightdeadline.o Create business structures that dont oppress.o Stress procedure where it pays the biggest dividend. 47 42. ThreeGeneric Strategy3. Customer Intimacy Focus on delivering not what the market wants butwhat specific consumers want.As a service company, we need to focus on Customer Service & Customer Relation PROVIDE SOLUTIONS TO CUSTOMER NEEDS48 43. Focus on delivering what specific consumers want, notwhat the market wants Do not pursue one-time transactions, but cultivaterelationships Specialize in satisfying unique needs, which can only berecognized by virtue of close relationship and intimateknowledge of the customer Proposition to the customer: We have the best solution for you We provide all the support you need to achieve optimumresults and/or value from whatever products you buy We have to do better and better for our49 44. The operating model of customer intimacy: Deep customer knowledge and insights about the clients understanding process. Produce unmatched value for clients who dont necessarily want the very latest product, but just the best result and help in obtaining it. The business depends on a stream of products that represent evolutionary improvement, not evolutionary change. The management of people: The employees are adaptable, flexible and multitalented, allowing them to delivery reasonable responses; a mixture of seasoned and inventive people. Hollow delivery system: The strength lies not in what we own, but in what we know and how we coordinate expertise to deliver solutions. 50 45. Creating deep relationships: A steady client is a lasting assets; a one-time client is a poor investment. Deepen and broaden areas of client support to deepen the relationship. Exploiting the value leadership advantage: Search for new areas of mutual cooperation, new untapped potential within the client organization. Solution To offer clients:o Expertise that drives client performance.o A willingness to share in clients risks.o Real, meaningful tailoring and customization of productsand services, not useless value-added service.51 46. Performance PT. Aquasolve Sanaria 2006 - 2008 1.4E+10 1.2E+10 1.0E+10 8.0E+09 6.0E+09Rp. 4.0E+09 2.0E+09 0.0E+00 -2.0E+09 -4.0E+09 -6.0E+09 20062007 2008Penjualan4,331,585,5888,561,938,000 12,550,952,000Gross Margin 2,280,492,6295,349,178,000 7,342,957,000PBT(3,732,250,033) 548,843,000 804,406,000 Tahun Penjualan Gross Margin PBT 47. Take Home Points Innovation is Key to Growing and Maintaining aCountrys Competitive Position in the Global Economyand to address Global Challenges Collaboration is Essential for Innovation as Smalland Large Businesses, Universities, and ResearchInstitutes Contribute to Regional Growth and JobCreation New Institutions and New Incentives, areincreasingly important to foster innovation andcollaboration Create more ENTREPRENEURS, with high IQ, EQ, SQ, SQ, PQ and LQ FUNDS for R&D must be INCREASEDKalbe Farma dan Technopreneurship dr.Boenjamin Setiawan, PhD., July14, 2010, UMN 53 48. 1. Indonesia must move from a Resource Based to a KNOWLEDGE Based Economy2. Innovation, New Ideas, New Products, New Markets, and New Strategies are the Growth Drivers of companies3. Investment in R&D increases share value of companies, especially Pharmaceutical Companies4. People with Entrepreneurial talent, Smart, high Integrity and Creativity is the Key to Improved Prosperity5. Only Companies and community based active organizations can Create Wealth. Governments must create a conducive environment for business6. A close Collaboration between Industries, Academic Institutions and the Government (ABCG) is essential to improve PROSPERITYKalbe Farma dan Technopreneurship dr.Boenjamin Setiawan, PhD., July14, 2010, UMN 54 49. Thank You5.- Live with the 3 Es:Energy, Enthusiasm and Empathy.