Pradeep.RContact: 9952684082; Email ID :pradeepkmr98@live.com

Seeking challenging technical job assignments in IT Operations with an organisation of high repute, preferably in IT industry

Professional Preface A dynamic professional with 5+ years of experience in System Administration. Experienced in delivering simultaneous large-scale, mission-critical projects Possess knowledge in hardware and software installation, configuration and maintenance. Familiar with configuration / re-configuration of client machines to ensure optimum network connectivity. Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for

achieving business and individual goals. Excellent communication and interpersonal skills with proven abilities in resolving complex networking,

hardware and software related issues. Procured best performance appraisal throughout the career

AREAS OF EXPOSURE

Technical

Operating Systems : Windows 2000, XP, Vista, 7,8,10, 2003 and 2008, 2012 family, Linux 6 & 7 Servers : HCL IGL .1700, 2700, 2800.

Functional

System Administration Administration of servers in Windows platform

Installation, configuration and troubleshooting of Proxy servers, Antivirus Servers, Backup Servers, DNS Servers, DHCP Servers, FTP Servers, Management and Monitoring Servers in Linux and Windows

Technical Support Troubleshooting problems pertaining to performance tuning & application conflicts.

Addressing queries regarding the information system / software & extending onsite support to the clients including maintenance of hardware / software.

Career Contour

First Job:

Albertson Pvt Ltd, Chennai (Up to Jan 2010 to Jan 2011)

Performed all Level Servicing in Note Counting Machine

Assembling of Note Counting Machine Perfectly

1-year field Experience in Different Location (Trichy, Tanjore, Kumbakonam, Tiruvarur, karur).

Second Job:

HCL INFOSYSTEM PVT LTD, TRICHY

Since Jan 2011 with HCL INFOSYSTEMS LTD, as Customer Engineer

Project 1 -: System Administration in field Up to Jan 2011 to Jun 2012

Clients: Tanjore (IOB/PMG/BSNL/CB/SPO/RTO/NIA/CBI/SY. B/SIB/IB etc.) & Karur (TNPL) Location.

Performed all levels of hardware, Laptop, Printer & software systems support Administration of Windows Server 2000, 2003 and 2008 Administration of MacAfee and Symantec Endpoint Protection Servers Configuration of RAID 0,1,3,5 in High End Servers. Basic Administration of Microsoft Outlook Analyze, log, track and complex software and hardware matters of significance pertaining to networking

connectivity issues, printer, server, and application to meet business needs Assisted in hardware installation and maintenance of workstations, servers, networking equipment, and other supporting

hardware.

Configuration, troubleshooting, supporting, installing Server Troubleshooting of various Operating Systems like Windows XP/VISTA Windows 7, 8 Windows

2000/2003/2008 ,2012 server, Linux, and Outlook Express & SAP GUI 7, Various Software’s like McAfee, Symantec etc.,

Project 2 -: Project in SASTRA University Tanjore (Jun 2012 to Oct-2014)Client: SASTRA UNIVERSITY THANJAVUR

Performed all levels of hardware and software systems support for >1300 computers and 20 Servers. Managed all new install projects for servers, switches, and other network resources. Created user manuals and provided technical support sessions for new employees. Developed and updates documentation, appraising users and administrators of vital information. Coordinate hardware and software installations and upgrades to ensure work is performed in accordance

with company policy. Recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action.

Provide assistance to site engineers, client meetings and review of engineers

Project 3-: System Administration in HCL Pondicherry (Oct 2014…cont.)

Handling incident & problem management. Handling L2, L3 level calls & provide Rapid Support to the user Collecting hardware & software logs in server side & troubleshoot based on that Maintain the run time server & Network Uptime. Providing permission to the user or groups in proxy server and AD. Desktop, server, Router, Switch configuration & Maintenance. Maintain Redundancy links.

Academics:

DIPLOMA: ELECTRONIC &COMMUNICATION ENGINEERING, M.I.E.T Trichy 2009 with 67% Degree : Bachelor of Computer Application, Annamalai University(DDE),2016 S.S.L.C.: B.H.H.S.S. Trichy 2006 with 66% DIPLOMA: Hardware and Networking DIPLOMA: AutoCAD Course Completed in CCNA & CCNP RHCSA Certified Engineer

Personal Details

Date of Birth: 27, Jan 1990Marital Status: Single

Linguistic Abilities: English, TamilAddress: No.20/c/1, Annai nagar, 4th street, Palakarai, Trichy-1

Thanking you

Pradeep.R