Pregled poslovanja · ormacijskihsustava • migracija• virtualizacija• zaštitai pohrana podataka• informacijska sigurnost • upravljanje infrastrukturom. Softver . Microsoft

www.span.euPregled poslovanja

Pregled poslovanjaSadržaj

• O Spanu

• Misija i vizija

• Vrijednosti

• Proizvodi i usluge

• Činjenice i brojke

• Zaposlenici, korisnici i partneri

• Kvaliteta

• Organizacije, članice grupe

Pregled poslovanjaO Spanu

Span je osnovan 1993. godine i najstariji je hrvatski Microsoft Certified Solution Provider. Danas je Span istaknuta tvrtka na hrvatskom ICT tržištu sa uspješno završenim projektima i mnogima u tijeku za lokalne, ali i inozemne klijente.Spanov IT Service Desk je jedan od najnaprednijih, koji pruža podršku za sistemsku, mrežnu i hardversku infrastrukturu korisnika, kao i za osobna računala krajnjih korisnika 24 sata dnevno.

JEDNOSTAVNOST RJEŠENJA - HARMONIJA ZNANJA, TEHNOLOGIJE I ISKUSTVA

Span je vodeća hrvatska tvrtka u pružanju profesionalnih usluga projektiranja i izgradnje informacijskih sustava, tehnološkog školovanja i tehničke podrške za korisnike.

Pregled poslovanjaMisija i vizija

VizijaZajedno s korisnicima stvaramo digitalnu budućnost.

MisijaPomažemo korisnicima u digitalnoj transformaciji poslovanja primjenom inovativnih, sigurnih i pouzdanih tehnoloških rješenja.

Pregled poslovanjaVrijednosti

Ljudi čine razlikuLjudi predstavljaju nešto najvrijednije što imamo u Spanu. Uspješni možemo biti jedino ukoliko su nam zaposlenici privrženi i visoko motivirani te vole raditi svoj posao. Stoga ih na svakom koraku podržavamo u ostvarenju punih potencijala te vrednujemo svaki njihov doprinos ukupnom uspjehu tvrtke.

Timski radU Spanu radimo na ostvarenju zajedničkih ciljeva te spremno dijelimo informacije, usklađujemo svoje aktivnosti i surađujemo s našim korisnicima i kolegama, a sve s ciljem rješavanja potencijalnih problema na obostrano zadovoljstvo.


Briga za korisnikeU Spanu sa svim svojim korisnicima i vendorima radimo kao scijenjenim poslovnim partnerima. Pažljivo slušamo njihovekomentare i utiske te učimo od njih kako bi im mogli osiguratioptimalna IT rješenja. Vjerujemo da upravo naši korisnici (unutarnji ivanjski) mogu najbolje procijeniti kvalitetu našeg rada.

Usmjerenost prema budućnostiKao suvremena IT kompanija svojim korisnicima želimo osigurati uvid u najnovije tehnologije, efikasne načinenjihove implementacije te njihovu učinkovitu primjenu. Uvijek nastojimo biti proaktivni – predviđati tehnološke iposlovne trendove, kako bi svojim korisnicima uvijek mogli ponuditi pravovremeno i optimalno rješenje.


Kontinuirano poboljšavanje, inovacija i učenjeUvijek radimo s najsuvremenijim tehnologijama. Kontinuirano poboljšavamo svoje procese, vještine i znanja. Tražimo nove, bolje načine poslovanja kako bi nas naši korisnici s pravom smatrali vodećim inovatorima.

Operativna izvrsnostKako bi osigurali vodeću poziciju „malog diva“ na tržištima na kojima djelujemo i s tehnologijama koje koristimo, moramo imati uporište u efikasnim internim poslovnim procesima, disciplini i kontinuiranom usvajanju najboljih praksi.

Pregled poslovanjaProizvodi i usluge

Produktivnostkomunikacija • kolaboracija • MS Windows • ispisna rješenja • upravljanje osobnim računalima • mobilnetehnologije

Infrastruktura projektiranje informacijskih sustava • migracija • virtualizacija • zaštita i pohrana podataka • informacijskasigurnost • upravljanje infrastrukturom

Softver Microsoft licenciranje • upravljanje softverskom imovinom (SAM)

OblakMS Windows Azure • MS Office 365

24x7 upravljanje infrastrukturomnajnapredniji IT Service Desk • podrška

Pregled poslovanjaČinjenice i brojke

STRAST PREMA POSLU NIJE MJERLJIVA, ALI NAŠI REZULTATI JESU:

1993

350+

265,4 milijuna

24x7

4.800

100+

99,98%

2000+

34,9

49%

200+

godina osnutkafirme

Spanovaca u grupi

godišnji prihod u kunama u 2016.

dostupnost Span podrške

prosječan broj mjesečno riješenih tiketa

incidenata riješeno u okviru SLA

proaktivno nadziranih servera

prosječna dob zaposlenika

zaposlenika sa visokom ili višom stručnom spremom

zaposlenika sa stručnim certifikatom

država na 5 kontinenata Ažurirano: studeni 2017.

…I JOŠ UVIJEK RASTEMO!

Pregled poslovanjaZaposlenici

• 7 x Symantec Certified• 3 x Citrix Certified• 4 x Fortinet Certified• 16 x CompTIA Certified• 4 x Ruckus Certified• 2 x SafeCom Certified• 5 x Ysoft Certified

350+ zaposlenika

• 1 x Microsoft Certified Master• 97 x Microsoft Certified• 5 x ITIL Certified • 1 x ITIL Master• 4 x PMP Certified • 10 x CISCO Certified • 15 x HP Certified• 5 x VMware Certified

Pregled poslovanjaKorisnici

USPJEH DIJELIMO S NAJBOLJIMA

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