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Global Reefer Management 2012 Clemens Holz
Reefer High Value Cargo
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Hapag-Lloyd at a Glance
Pharmaceuticals
Hapag-Lloyd Reefer Container
High Value Process
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Hapag-Lloyd at a Glance
One of the leading global container shipping companies
Product
82
Services around the
globe
Fleet
142
Modern container
vessels with a capacity of
~618,000 TEU*
Offices
300
Sales offices in 114
countries
Orderbook
10
Vessels with 13,200 TEU.
4 new vessels and 6
upgraded
Equipment
1 million
Containers (TEU) of
various types
Highlights
Employees
6,900
Motivated and qualified
people all over the world
Status: March 2012 *excluding 5 vessels chartered out to a Grand Alliance partner
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Hapag-Lloyd at a Glance
Pharmaceuticals
Hapag-Lloyd Reefer Container
High Value Process
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Ocean Transport - Pharmaceutical Goods
Main Background Facts
Increasing ocean transport demand (shift from air to ocean)
Major origins : North Europe and North America
Major destinations : North America, South America and Far East
Ocean carrier policy : accept, not accept, with special process
Increasing awareness in the industry about…
• Product / cargo sensitivity
• Transport risk management
• Liability and cargo value
• Reliable temperature control transport
• Reefer technology
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High Valuable Cargo Statement
“ Valuable and sensitive reefer cargo from the pharmaceutical,
chemical or healthcare industry requires particularly careful
handling by all partner in the supply chain.”
Hapag-Lloyd can provide for you :
Knowledge and experience in cargo handling
Modern and reliable reefer equipment (reduce risk)
High Value processes (reduce risk)
Hapag-Lloyd a reliable transport partner
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Hapag-Lloyd at a Glance
Pharmaceuticals
Hapag-Lloyd Reefer Container
High Value Process
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231 82
102 102 153
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Hapag-Lloyd Reefer
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Reefer Airflow
Proper Cargo Loading & Airflow
Hapag-Lloyd Reefer – How it works
Main Reefer container purpose Preserve cargo quality Various factors can influence cargo quality Most factors can not be influenced by Hapag-Lloyd
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Hapag-Lloyd – Reefer Container
What can impact cargo quality?
Reliability of reefer container
Reefer power-‐off 3mes
Cargo packing & Cargo Stowage (Air Circula3on)
Cargo temperature (Cargo temp = Reefer set point)
Ambient temperature (Tropics / Winter North America)
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Hapag-Lloyd – Reefer Container
The Transport Chain
Where are the main risk areas ? Interchanges ! Warehouse to Truck
Terminal to Vessel
Terminal to Terminal (transshipment)
Vessel to Terminal
Terminal to Rail / Truck
Truck to Warehouse
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Hapag-Lloyd – Reefer Container
Production Every reefer container is ISO/CSC certified (e.g. Germanischer Lloyd)
Tests Reefer units are tested under witness of a qualification society
Hapag-Lloyd test requirements are above industry standards
PTI Pre Trip Inspection before every Transport (PTI)
Repairs are monitored in the internal global HL system
Spare Parts Reefer spare parts on vessels worth USD 18 Million
Monitoring Reefer during transit are monitored frequently (terminal and vessel)
24 / 7 24/7 technical support service providing assistance in case
of reefer break down
Prevention Management & Cargo Protection
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Hapag-Lloyd Reefer
The Transport Chain
Hapag-Lloyd Reefer …
Exceed industry Standard
Are well maintained
and
In the event a reefer fails we are prepared
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Hapag-Lloyd at a Glance
Pharmaceuticals
Hapag-Lloyd Reefer Container
High Value Process
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Hapag-Lloyd established a special procedure for high value reefer cargo (>USD 500,000)
…...to reduce cargo claim risk for HL and customer .......to identify and eliminate weak links in the supply chains ……to meet customer requirements
Reefer High Value procedure is a company process since 2008
HL Global Reefer Management is coordinating business evaluations
Evaluation expert team : Container Engineering, Insurance and Cargo Specialists
former captains reviewing and approving every high value business
Cargo Value above USD 1 million : Senior Management approval
Factors that influence the overall risk of reefer high value shipments:
Set temperature, safe temperature range, cargo weight, volume, storage / packing (air circulation), ambient air conditions, no. of transhipments, vessel operator, pre- / on carriage, fresh air supply, communication.
Status: April 2012
High Value Reefer Procedure
High Value Procedure
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Overall : Verify if customer cargo quality expectations can be met
Eliminate low performing ports / terminals to minimize power-off times during load /
discharge operation
Select only reliable transport service providers with emergency action processes in place
Select only vessels / services fitted with reefer spare parts
Ensure optimal routing (transit time & reliable ports/terminals no transhipment)
Correlation product safe temperature range and ambient temperature
Status: April 2011
High Value Reefer Procedure
Why has Hapag-Lloyd a High Value Procedure?
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Overall : Verify if customer cargo quality expectations can be met
Correlation product safe temperature range and ambient temperature
Correlation cargo mass and cargo temperature
Determine Hapag-Lloyd liability maximum acceptable by HL : USD 500,000/container
Verify Subcontractor e.g. feeders / inland service providers max. liability
! Ensure we act with due diligence! Status: April 2012
High Value Reefer Procedure
Why has Hapag-Lloyd a High Value Procedure?
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Status: Jan 2012
High Value Matrix
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High Value Matrix Reefer Coordination – Risk Management
Office contact Customer name Cargo Owner & Producer
Contact / Customer Details
Routing
Commodity / Equipment Details
Other Info
Maximum Value p. Container Commodity Description Gross weight Number of packages / cargo packing Temp. set point / Safe temp. range
Transshipments ? Merchant haulage / Carriers haulage Service details Vessel operator
Air freight / Ocean freight Overall potential Business period Rate proposal / contribution level Comments Approved by…
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High Value Reefer Procedure
Supply Chain Communication
Vessel crews, terminals and subcontractors Receive a separate notification for reefer high value shipments
in order to guarantee utmost cargo care
High value is only accepted if a quick communication with vessel crews / partner vessels was approved
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Thank You for Your Attention!
Global Reefer Management 2011
Back Up – Terminal Handling
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Reefer Handling - Terminal
Export Container
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Transfresh / Purfresh
Magnum Reefer Non-Food Reefer
AFAM +
Specialized Reefer used for foodstuff cargo
Magnum Reefers are able to keep temperature inside the container as low as -35°C
Outstanding „pull-down capacity“ in case cargo is exceptionally not packed into the container with the needed temperature
This reefer type uses little energy compared to other reefer types and is therefore environmentally friendly
Special supplement for Standard Reefer Containers in order to create tailor-made atmosphere via gas injections
An additional controller is monitoring & recording the composition of the atmosphere
The controlled atmosphere containers are ideal for products like flowers, vegetables and fruits.
Standard Reefer Container specifically for non-food cargo like hazardous chemicals
Segregation of two different Reefer fleets in order to ensure that hazardous chemicals are not shipped in „food grade“ containers used for pharmaceutical of food shipments
Special Reefer that provides automatic atmosphere control of Co2 / O2 levels via vents
This unit helps to maintain the atmosphere inside the container at a set level which is ideal for products like flowers, vegetables and fruits
Special Reefer Types Operated by Hapag-Lloyd
