ReleaseNotes_2012_Q1

Release Notes Q1 / 2012

AGS Service &Support Infrastructure

March 2012

© 2012 SAP AG. All rights reserved. 2

Agenda

1. Basic Information

2. Support Applications


Release Notes Q1 / 2012 Basic Information

The release dates for the Support Applications in 2012 are scheduled for:

Purpose of Release Notes

The purpose of Release Notes is to give users of the Support Applications a brief overview of the

enhancements or new developments, which will be available in the forthcoming release.

Release Notes Cycle

Release Notes are scheduled for the end of every development quarter.

Dev Q2 Dev Q3 .

Sept 1, 2012 March 3, 2012

IWA: March 10

June 2, 2012

Dev Q1 Dev Q4

Nov 24, 2012


Agenda

1. Basic Information

2. Support Applications


ABAP Support Package Patches (SPPs) in Software Download Center

Basic Information Screenshot

Target Group:

Target System:

Technical Go Live:

Business Go Live:

Feedback

Component:

Customer

Support Portal

March 3, 2012

March 6, 2012

XX-SER-SAPSMP-SWC

Description of Enhancement

ABAP Support Package Patches (SPPs) in

Software Download Center

• ABAP SPPs are now integrated into the Hierarchy

Display of the SWDC

• They are displayed under a separate entry below their

corresponding Software Component Version

• They are also linked from corresponding SAP Notes

• Support Package Patches are relevant for all SAP

products based on SAP NetWeaver AS ABAP for

HANA

• More details about ABAP SPPs can be found here

Additional Information when

User clicks on „Support

Package Patches‟

http://service.sap.com/~sapidb/011000358700000067862012E


SMP Inbox – SMP Service Requests


Target Group:

Target System:

Technical Go Live:

Business Go Live:

Feedback Component:

Customer

Support Portal

March 3, 2012

March 3, 2012

XX-SER-SAPSMP-IBX


Various improvements:

• An icon shows if the request has been changed

since your last visit


SMP Process Documentation


Target Group:

Target System:

Technical Go Live:

Business Go Live:

Feedback Component:

Customer

Support Portal

March 3, 2012

March 3, 2012

XX-SER-SAPSMP



• Documentation about data, processes, and

communication flow in SAP Support Portal

• Available under “Learn More” on the SAP Support

Portal Homepage


System Data Maintenance


Target Group:

Target System:

Technical Go Live:

Business Go Live:

Feedback Component:

Customer

Support Portal

March 3, 2012

March 3, 2012

XX-SER-SAPSMP-SYS



• New button “Delete License Key” to delete keys

for SAP and SAP Business Objects systems if the

system has more than one key. The last key can

only be deleted when the system is deleted.

• Check implemented to allow system deletion if no

open messages are assigned to the system.

• Migrated systems with “TST” system ID can be re-

named one time to make the system ID unique.


Clean up Inactive Systems

Basic Information

Target Group:

Target System:

Technical Go Live:

Business Go Live:

Feedback Component:

Customer

Support Portal

March 3, 2012

March 3, 2012

XX-SER-SAPSMP-SYS



• Check implemented to allow system deletion if no open messages are assigned to the system.

• The number of open messages is shown in the table. Open messages need to be closed before a system can be deleted.


SAP BusinessObjects System Merge


Target Group:

Target System:

Technical Go Live:

Business Go Live:

Feedback Component:

Customer

Support Portal

March 3, 2012

March 3, 2012

XX-SER-SAPSMP-SYS



• Check implemented to allos system deletion if no

open messages are assigned to the system.

• The number of open messages is shown in the

table. Open messages need to be closed before a

system can be deleted.

• Available under quick link /system-data


Clean up Installations


Target Group:

Target System:

Technical Go Live:

Business Go Live:

Feedback Component:

Customer

Support Portal

March 3, 2012

March 3, 2012

XX-SER-SAPSMP-SYS



• Implemented check on user profiles to indicate on

2nd tray if users are affected by installation

deletion

NOTE: The user profile check takes some time,

thus the page loads a bit slower.



List of Deleted Installations


Target Group:

Target System:

Technical Go Live:

Business Go Live:

Feedback Component:

Customer

Support Portal

March 3, 2012

March 3, 2012

XX-SER-SAPSMP-SYS



• Added “Supported by” information to indicate if a

deleted installation was supported by a partner



Basic Information

Target Group:

Target System:

Technical Go Live:

Business Go Live:

Feedback Component:

Customer

Support Portal

March 3, 2012

March 3, 2012

XX-SER-SAPSMP-USR



• Obsolete authorization objects “Create Development Requests” and “Send Development Requests to SAP” have been disabled

and removed from all S-users profiles that have these objects assigned.

• This change may affect the total number of super administrators displayed, and may require an adjustment of the user profiles of

those users that shouldn't appear in the list of super administrators. This adjustment can be done through the current super

administrator(s), by removing authorizations objects, or lowering authorization levels on the affected user profiles via the user-data

maintenance application.

Authorization Cleanup in User Data Maintenance


Name Changes


Target Group:

Target System:

Technical Go Live:

Business Go Live:

Feedback Component:

Customer

Support Portal

March 3, 2012

March 3, 2012

XX-SER-SAPSMP-USR



• You cannot change first or last name for your user

ID under MyProfile.

• If you require a name change, open a message

using component XX-SER-SAPSMP-USR.

• The sole purpose of a name change is to correct

spelling mistakes or reflect changes in your

marital status.

• Multiple users with the same first name and last

name under one customer can now be created in

case the email address is different.

Documents

ReleaseNotes_2012_Q1