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>>走入Enterprise2.0:企业如何拥抱社会化媒体 [wemecn]
交流提纲
Enterprise2.0 Concept概念及价值
Platform & Tools平台和工具
Road to Success成功乊道
Go Practicing付诸实践!
壹 贰
叁 肆
>>走入Enterprise2.0:企业如何拥抱社会化媒体 [wemecn]
什么是Enterprise2.0?
• 最早由哈佛商学院副教授Andrew McAfee在2006年将其定义为“公司内自然出现的社会软件平台,或者公司与其合作者及客户乊间自然出现的社会软件平台。”在他的定义中,企业2.0“提供了一种方法,让人们相互交往中固有的模式和结构变得可视化。”企业 2.0就是基于 Web 2.0 技术的网络软件在组织和商业中的使用。
>>走入Enterprise2.0:企业如何拥抱社会化媒体 [wemecn]
管理视角
Enterprise 1.0 Enterprise 2.0
HierarchyFrictionBureaucracyInflexibilityIT-driven technology / Lack of user controlTop downCentralizedTeams are in one building / one time zoneSilos and boundariesNeed to knowInformation systems are structured and dictatedTaxonomiesOverly complexClosed/ proprietary standardsScheduledLong time-to-market cycles
Flat OrganizationEase of Organization FlowAgilityFlexibilityUser-driven technologyBottom upDistributedTeams are globalFuzzy boundaries, open bordersTransparencyInformation systems are emergentFolksonomiesSimpleOpenOn DemandShort time-to-market cycles
>>走入Enterprise2.0:企业如何拥抱社会化媒体 [wemecn]
相关概念
• KM2.0
• Work2.0
• Collaboration2.0
• Entrepreneurship2.0
• Marketing2.0
• ……
>>走入Enterprise2.0:企业如何拥抱社会化媒体 [wemecn]
Enterprise 2.0 Implementation Framework
Examine
organizational
drivers of
Enterprise 2.0
Identify and
prioritize highest
potential business
applications
Define vision and
key sources
of competitive
advantage
Create
Governance
framework
UNDERSTAND DRIVERS CREATE ENABLING FRAMEWORKS
Identify key risks Map internal Set and
and internal
barriersstakeholders
and culture
communicate
policies
Build
business case
ITERATE AND
REFINE
Experiment
Learn and apply lessons
Assess pilots:
broaden, close,
or modify
Identify and
leverage
success stories
Select and
discover pilot
projects
Identify and
support
champions
DRIVE ADOPTION AND VALUE SUPPORT INITIATIVES
Run broad-based
user adoption
initiatives
Drive ongoing
culture change
program
Implement
enterprise-gradesoftware
Leverage senior
executive
communication
and participation
>>走入Enterprise2.0:企业如何拥抱社会化媒体 [wemecn]
Enterprise2.0成功乊道
• 制定策略
• 选择合适的社区管理者(3C- Creative. Challenging. Communicative)
• 寻找pain point,解决问题
• 选择合适的平台与工具,充分了解
• 选好试点项目(Pilot)
• 小处着手,结合业务,创造看得到的价值
• 自上往下推动+培训+社区激励
>>走入Enterprise2.0:企业如何拥抱社会化媒体 [wemecn]
Connect with wemecn:
• QQ:335457• Msn:[email protected]• Mail:[email protected]• 更多社会化媒体,请登录http://www.socialbeta.cn/